ux for startups

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2014. 8. 우범영(Bryan Woo) ([email protected]) UX for Startups

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Introduction to UX for startups. Presented at SK Planet Insider mentoring program.

TRANSCRIPT

Page 1: UX for Startups

2014. 8.

우범영(Bryan Woo)

([email protected])

UX for Startups

Page 2: UX for Startups

Smart Phone Experience

Page 3: UX for Startups

Smartphone!

Page 4: UX for Startups

Sony Ericsson W950i (2006)

Touch Screen

Call, SMS, MMS

Music

Email

4GB Memory

Symbian

UMTS Network

Page 5: UX for Startups

iPhone (2007)

Page 6: UX for Startups

Difference?

Page 7: UX for Startups

Open Platform

Wi-Fi Availability

User Experience

Page 8: UX for Startups

New Experience?

Page 9: UX for Startups

Intuitive Simple Values

Page 10: UX for Startups

Intuitive

Quick and fast interaction

Easy navigation

Minimize input

Page 11: UX for Startups
Page 12: UX for Startups

Simple

Focus on content

Minimize graphic elements

Simplified functionalities and tasks

Page 13: UX for Startups
Page 14: UX for Startups
Page 15: UX for Startups

Values

Provide immediate values

Prioritize functionality

Incorporate contextual content

Page 16: UX for Startups
Page 17: UX for Startups
Page 18: UX for Startups

Explicit User Needs

Transition : analog to mobile, web to mobile Interview

Needs differentiation

Page 19: UX for Startups

Implicit User Needs

What customers don’t say observation

Core of differentiation

Page 20: UX for Startups

Square - Puts People in Business

Page 21: UX for Startups

What happens at café?

Page 22: UX for Startups

More than Square - Square Wallet

Page 23: UX for Startups

Basic of User Experience

Why people do it? Why people want it?

Draw different pictures

Page 24: UX for Startups

How to Design?

Page 25: UX for Startups

UX Iceberg

Page 26: UX for Startups

1. Understanding Users and Context

Page 27: UX for Startups

Who? When? Where?

What? How? Why?

Page 28: UX for Startups

Scenario Based Design

Feature driven design vs. Scenario based design

Most important task at first!

Empathetic design

Page 29: UX for Startups

Flight Board Design

Page 30: UX for Startups

Train Search Design

Page 31: UX for Startups

2. Fail Often in order to Succeed

Page 32: UX for Startups

Iterative design

Design

Prototype

Evaluate

Page 33: UX for Startups

Refinement Makes the Best

Page 34: UX for Startups

Detail Matters

Page 35: UX for Startups

Detail Matters

Page 36: UX for Startups

3. Come Together

Page 37: UX for Startups

One Team

Marketer

Engineer

Designer

Page 38: UX for Startups

How the customer explained it

How the project leader understood it

How the designer designed it

How the programmer wrote

it

How the business consultant described it

Communication

Page 39: UX for Startups

What the customer really needed

Page 40: UX for Startups

Designer vs. Developer

Page 41: UX for Startups

Designer vs. Developer

http://brushfirecreative.com/from-designer-to-developer/

Page 42: UX for Startups

Solution?

가우스전자, 네이버웹툰

Page 43: UX for Startups

Basic Rules

Respect through understanding

Meaningful debates

Work together through the process

Page 44: UX for Startups

Focus on the user and all else will follow (Google)

Page 45: UX for Startups

Thank You