1.Field Studies on User Experience of Automation in ContextAware Social Media Lectio Praecursoria Tampere University of Technology Department of Pervasive Computing 4.10.2013 Master of Science Sami Vihavainen

2. The field of human-computer interaction (HCI) Designing interactive computer systems to be effective, efficient, easy, and enjoyable to use (Dix et al. 2003, p.xvi). 3. Automation is everywhere=> => => 4. Recently automation have been increasingly introduced also in social processes 5. Internet services have introduced context-aware means to automate social interaction 6. Internet services have introduced automated means to share and recieve personal informationBut is automation automatically good for the user experience? 7. Lets do some research Searching for the pros and cons of automation in context-aware social media Several field studies People used context-aware social media technologies in every day contexts. 132 participants.from 3 weeks to 2 months Interviews, focus groups, data logs, questionnaires. 8. Case technologies Location sharing Mobile learningMobile social notificationsCollaborative video remixing 9. Findings 10. Automation is a trade-off. Automation is not automatically good for the user experience May support user experience, but there are also challenges. 11. Ways automation can support user experience Increases awarenessFacilitates creation and publishingLowers the threshold to participate 12. Challenges users face with automation Interpretation of information mediated by the service.Privacy related to information from others and information to othersUnderstanding the logic of automation? 13. How to design? Know users social and emotional goals in the contextUnderstand that automation is not all or none 10 high automation . . . . .mid levels1 low automationRemember that user will practice control one way or another 14. If we keep these lessons in mind we have a good basis for designing pleasant User Experience of Automation in Context-Aware Social Media 15. List of CC licensed photos used in the presentationflickr.com/photos/chadmiller/136700905flickr.com/photos/designateddisaster/3692513132/flickr.com/photos/whyswomen/143360770flickr.com/photos/chadmiller/136700905flickr.com/photos/aidan_jones/3575000735/flickr.com/photos/ruiwen/3260095534/#/http://flic.kr/p/7FvZa15http://flic.kr/p/cZ1ZWS