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UX Runway How to ensure teams take off and land successfully By Natalie Warnert

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Page 1: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

UX Runway – How to ensure teams

take off and land successfully

By Natalie Warnert

Page 2: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

AGENDA

About Natalie

What is UX?

UX’s place in Scrum

Preparing UX and Scrum teams

Integrating UX with Scrum

Inspecting and adapting

Page 3: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

Natalie Warnert

Follow @nataliewarnert & nataliewarnert.com

CSM, PSM I

Six Sigma Yellow Belt

ScrumMaster

Thomson Reuters – Legal UX

Travelers Insurance

Email: [email protected]

Website: nataliewarnert.com

Twitter: @nataliewarnert

Page 4: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

What is UX?

How a person interacts with a system

Flow

Perception

Accessibility

Ease of use

Understanding

Page 5: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

Roles on UX team

User Researchers

Information Architects

Visual Designers

CSS Developers

Accessibility

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Page 6: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

UX’s Place in Scrum

UX as individual Scrum team – Centralized UX team

UX as part of a Scrum team – Decentralized UX

Work with Product Owner to make wireframes and

designs

Write stories and tasks

Acceptance criteria

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Page 7: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

How can all work be completed in one

Sprint?

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Page 8: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

UX Runway

Sprinting ahead but on same cadence

Just in time design

Just enough detail provided for Scrum team to start

Planned room for UX changes in current iteration

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Page 9: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

UX Runway

3

(current sprint)

4 5

6

Development on

feature W

Feature X

Feature Y

Feature Z

UX – Information

Architects & Visual Design

Product Owner

User Research

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Scrum Team(s)/

CSS Accessibility

Page 10: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

How does it actually work?

Backlog grooming – dependencies are identified

UX backlog is developed, sized, and planned

Working sessions with Product Owners

Internal reviews for collaboration

Demos with Scrum teams

“Finished” UX work items help to drive work,

collaboration, and identify gaps

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Page 11: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

Sprint 0 and project kick-off

Runway is a bit longer – not just in time

Infrastructure and backend work

High level documentation

Drive the vision

Business case

Determine priority of features/epics

Larger releases follow same principles

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Page 12: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

Inspect and Adapt

Retrospectives with Scrum teams and UX

Make necessary modifications

Team interaction

Meetings and demos

Timing of feature delivery

Definition of Ready & Definition of Done

It’s not one size fits all

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Page 13: UX Runway How to ensure teams take off and land successfullynataliewarnert.com/wp-content/uploads/2013/08/UXRunway.pdf · UX’s Place in Scrum UX as individual Scrum team – Centralized

Thank you!

Follow @nataliewarnert & nataliewarnert.com

Email: [email protected]

Twitter: @nataliewarnert

Website: nataliewarnert.com

Questions?