va manchester healthcare system veteran town hall

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1 Presented By: VA Manchester Healthcare System Veteran Town Hall Kevin Forrest, Director VA Manchester Healthcare System

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Page 2: VA Manchester Healthcare System Veteran Town Hall

Denis McDonough

Secretary of Veterans Affairs

“It would be a tremendous honor to

serve our Veterans and their families,

caregivers, and survivors by leading VA

– to ensure our nation serves our

Veterans as well as they have served

us.”

(Jan. 2021 Confirmation Hearing)

Secretary of Veterans Affairs

Page 3: VA Manchester Healthcare System Veteran Town Hall

VA Manchester Executive Leadership

Kevin Forrest

FACHE

US Army Veteran

Glen Gechlik

MD

Jennifer Winslow

MBA, MSN,

APRN, FNP-BC

Medical

Center

Director

Associate

Director

US Air Force

Veteran

Acting, Chief

of Staff

Associate

Director for

Patient Care

Services/CNE

Julie Vose

OTR/L

Picture Coming Soon

Page 4: VA Manchester Healthcare System Veteran Town Hall

4

COVID-19 Vaccine Phased Roll-Out

Veteran Eligibility

COVID-19 Vaccine

VA Manchester down-graded the age from 75+ to 65+

on B- 1a and eligibility includes the following:

Veterans age 65+

Homeless Veterans,

Hemodialysis patients,

Solid Organ Transplant patients or patients who are listed

for transplant, and Chemotherapy patients (receiving

chemotherapy in a clinic/hospital setting)

Frontline Essential Workers as defined by CDC

Page 5: VA Manchester Healthcare System Veteran Town Hall

5

Overview

VA Manchester Healthcare System is administering the Moderna

COVID-19 vaccine.

Delivery of anticipated vaccine was temporarily interrupted due to

severe weather across much of the country. As a result, VA

Bedford did a Pfizer Clinic first dose clinic today and the second

dose clinic will be held March 15th

Even after getting a COVID-19 vaccine, source control

(masks and face coverings), personal protective equipment

(PPE) and physical distancing will still be needed.

https://www.manchester.va.gov/services/covid-19-vaccines.asp

Page 6: VA Manchester Healthcare System Veteran Town Hall

What Does Open During COVID-19 Look Like Operational hours are largely 8-4:30 M-F and Urgent Care 7

days a week 8-4:30pm excluding Federal holidays

Your Clinical Care Team will work with you to determine the

appropriate method of care delivery i.e.: video, phone,

telehealth or face to face (only when clinically indicated)

Community Based Outpatient Clinics are seeing Veterans by

appointment only (Portsmouth Veterans will continue to be

seen at the Somersworth location)

Pharmacy will continue to use mail-in and drive-through

modes of delivering care.

Page 7: VA Manchester Healthcare System Veteran Town Hall

Connected Care/TelehealthExpanding Veteran Access to Care Through Virtual Technologies

Clinical Video/VA Video Connect Home Telehealth/Store and Forward

For questions: 603-624-4366 x2523 or x2868

M-F 8-4:30pm

Page 8: VA Manchester Healthcare System Veteran Town Hall

Expansion of Clinical Providers

Dr. Ariana Cannavo Endocrinology- Medicine

Dr. Linda Christensen Home Base Primary Care

Julio Dutra, APRN Surgery

Denise Goonan, NP Medical Specialty

Dr. Paul Haley Mental Health Psychiatry

Dr. John Januario Diagnostic Imaging Radiology (Fee-Basis Provider)

Dr. Aikaterini Fineti Psychiatry

Dr. Prasanna Gulur Gastroenterology

Dr. Tatiana Nabioullina Neurologist

Page 9: VA Manchester Healthcare System Veteran Town Hall

Beneficiary Travel Self-Service System (BTSSS)

• VA Travel Pay Reimbursement | Veterans Affairs

( https://www.va.gov/health-care/get-reimbursed-for-travel-pay/ )

• BTSSS toll-free call center at 855-574-7292

• Avg wait time for payment is 3-5 business days

• All Veterans are encouraged to switch to the new on-line system

BTSSS simplifies the current claim submission process for beneficiaries and

ensures timely processing and payment of travel reimbursements.

Call center

855-574-7292

Page 10: VA Manchester Healthcare System Veteran Town Hall

Construction

• MH/UC –Opening forecasted for

Fall 2021

• Loop construction – In the works

to build a road around the

campus (In-design)

• Women’s Health Clinic –

Construction forecasted to start

2021 (final design phase)

• Mountain Entrance –

Construction to cover entrance,

enhance entry point and install

elevator – construction complete

end of calendar year 2021

Page 11: VA Manchester Healthcare System Veteran Town Hall

Patient Advocate

Melnoba Henry Brown, Patient

Representative 603-624-4366 x6491

Rene Gavlik , Community Care Patient

Advocate 603-624-4366 x5828

Meagan Grenier, Patient Representative 603-624-4366 x6491

You can also reach the Patient Advocate on

MyHealtheVet; simply select “Patient

Advocate Manchester”

Email any member of the team:

[email protected]

When leaving messages:• Speak clearly • Leave full name• Last four• Phone number

Page 12: VA Manchester Healthcare System Veteran Town Hall

Keep in Touch

www.Manchester.VA.gov

Page 13: VA Manchester Healthcare System Veteran Town Hall

Ask Siri “Siri, Veterans Crisis Line”

We All Play a Role in Suicide Prevention