vacation ownership industry · 2006. 12. 22. · vacation ownership industry kenneth n. may...

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For every kind of traveler. For every kind of trip. Vacation Ownership Industry Kenneth N. May President & CEO RCI Global Vacation Network 2 For every kind of traveler. For every kind of trip. Leisure Shared Ownership Summary The industry is comprised of several product types: Vacation ownership (timeshare) - purchased vacation interval, typically a week or similar point value, backed by a deeded interest or similar legal structure Fractional and Private Residence Clubs – purchased vacation interval, typically four to six weeks, backed by a deeded interest or similar legal structure Condo Hotels – one hotel room purchased, four to six weeks personal use, balance of year rented through hotel management company, typically a large financial investment goal driving purchase Destination Clubs – purchased club membership that provides vacation rights at high-end accommodations; properties typically cost the club between $1 and $5 Million each. No underlying equity ownership in most cases Whole Ownership Vacation Homes and Condos – deeded interest in real estate, 100% owned property. Rental ability based on owners decision $100,000 to $400,000 $16,200 average $300,000 to over $1 Million Maintenance = $10k to $35k *a portion maybe returned, 80% typically Maintenance = $10k to $35k Maintenance = $471 average Purchase Price and Annual Maintenance Fee $80,000 to $400,000*

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  • For every kind of traveler. For every kind of trip.

    Vacation Ownership Industry

    Kenneth N. MayPresident & CEO

    RCI Global Vacation Network

    2

    For every kind of traveler. For every kind of trip.

    Leisure Shared Ownership Summary

    The industry is comprised of several product types:

    Vacation ownership (timeshare) - purchased vacation interval, typically a week or similar point value, backed by a deeded interest or similar legal structure

    Fractional and Private Residence Clubs – purchased vacation interval, typically four to six weeks, backed by a deeded interest or similar legal structure

    Condo Hotels – one hotel room purchased, four to six weeks personal use, balance of year rented through hotel management company, typically a large financial investment goal driving purchase

    Destination Clubs – purchased club membership that provides vacation rights at high-end accommodations; properties typically cost the club between $1 and $5 Million each. No underlying equity ownership in most cases

    Whole Ownership Vacation Homes and Condos – deeded interest in real estate, 100% owned property. Rental ability based on owners decision

    $100,000 to $400,000

    $16,200 average

    $300,000 to over $1 Million

    Maintenance = $10k to $35k*a portion maybe returned, 80% typically

    Maintenance = $10k to $35k

    Maintenance = $471 average

    Purchase Priceand Annual

    Maintenance Fee

    $80,000 to $400,000*

  • 3

    For every kind of traveler. For every kind of trip.

    Global Sales Overview by Major Market

    LatinAmerica

    MiddleEast

    SouthernAfrica

    Asia

    Australiaand NZ

    Canada

    Mexico

    Europe

    China

    IndiaJapan

    United States8.6

    1.3

    0.3 0.4

    1.6*0.2 Caribbean

    0.4 0.2

    0.2

    1.1

    0.2

    0.1 0.3

    0.3

    0.2

    0.2

    0.2

    * $2.7 total, with overlap with U.S.

    Sources - American Resort Development Association (ARDA), Bear, Stearns & Company, Inc., NorthCourse (a subsidiary of Wyndham Worldwide), PricewaterhouseCoopers, Ernst & Young 2006

    * Excludes Vacation Whole Ownership Sales and Condo Hotels

    Industry Revenues for 2005($ in Billions)*

    – Vacation Ownership

    – Fractional, PRC,Destination Clubs

    13

    2

    4

    For every kind of traveler. For every kind of trip.

    Vacation Ownership – Strong Continued Growth

    0

    2

    4

    6

    8

    10

    12

    14

    1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

    Vacation Ownership Sales 1990 to 2005($ in Billions)

    United States

    Non U.S.

    Sales15 Year CAGR

    Worldwide 9.7%United States 14.0%

    Sources - American Resort Development Association (ARDA), Bear, Stearns & Company, Inc., NorthCourse (a subsidiary of Wyndham Worldwide), PricewaterhouseCoopers, Ernst & Young 2006

  • 5

    For every kind of traveler. For every kind of trip.

    United States – Industry Overview

    1,600 physical timeshare resorts operating in the United States with 155,000 units

    4.1 million owners/households

    Occupancy at U.S. timeshare resorts averaged nearly 82% in 2005 —compared to a 67% occupancy rate for U.S. hotels during the same period

    A variety of ownership systems are in operation - points system 31%; floating unit and floating season 21%; traditional fixed unit/fixed interval 39%

    Ownership conveyance methodConventional deed - 60%Right-to-use, undivided interest, deed in trust, leasehold, and/or reversionary deed – 40%

    94% of owner’s resort intervals are affiliated with one of the major exchange companies – RCI and/or Interval International

    Vacation ownership resorts are in 47 of 50 U.S. states

    Source – ARDA, Ernst & Young 2006

    6

    For every kind of traveler. For every kind of trip.

    United States – Owner Overview

    Consumer Highlights – 4.1 million owners/households

    Average age: 52 years

    Median income: $81,000

    Over 83% of the purchasers are couples

    Less than 5% U.S. market penetration

    47% of all owners own two or more vacation ownership intervals

    Average distance of vacation ownership purchase from owner’s home is approximately 635 miles

    The #1 reason for purchasing vacation ownership is FLEXIBILITY

    Source – ARDA, Ernst & Young 2006

  • 7

    For every kind of traveler. For every kind of trip.

    United States – Owner Satisfaction

    Satisfaction rates increase with length of ownershipSource – ARDA 2006Note: Percentages do not add to 100% due to rounding

    Very Satisfied48.2%

    Somewhat Satisfied

    32.1%

    Neutral7.5%

    Somewhat Dissatisfied

    7.9%

    Very Dissatisfied

    4.4%

    8

    For every kind of traveler. For every kind of trip.

    United States – Product Overview

    Source – ARDA 2006Note: Percentages do not add to 100% due to rounding

    100.00%Total

    16.2%$20,000 to $24,999

    12.1%$25,000 or more

    $15,000Median

    $16,200Average

    24.3%$15,000 to $19,999

    6.9%Under $5,000

    23.1%$10,000 to $14,999

    17.3%$5,000 to $9,999

    Price Per Week of Annual Use The percent of recent buyers purchasing a biennial increased from 24.1 percent in 2002 to 30.5 percent in 2005

  • 9

    For every kind of traveler. For every kind of trip.

    United States – Developer Overview

    Source – ARDA and PricewaterhouseCoopers 2006

    Rescissions as a percentage of gross sales

    (average rescission rate)

    Summary of Key Costs

    9.7%9.9%General Administrative Costs

    46.9%46.8%Total Sales and Marketing Costs

    33.0%

    13.8%

    26.9%

    2004 2005

    32.6%Other Sales and Marketing

    26.3%Product Costs

    14.3%Sales Commissions

    Sales and Marketing Costs

    (as a percentage of net sales)

    15.5% 14.7% 14.8%

    0%

    5%

    10%

    15%

    20%

    2003 2004 2005R

    esci

    ssio

    ns a

    s Pe

    rcen

    tage

    of G

    ross

    Sal

    es

    Source: PricewaterhouseCoopers based on 42 company survey responses.

    Source: PricewaterhouseCoopers based on 38 company survey responses.

    10

    For every kind of traveler. For every kind of trip.

    Summary

    Strong growth trends

    Low consumer penetration

    Sales and marketing practices adaptive and successful

    High consumer satisfaction with vacation ownership

  • For every kind of traveler. For every kind of trip.

    Wyndham Vacation Ownership

    Teach-In

    For every kind of traveler. For every kind of trip.

    2

    Agenda

    Marketing – Bryant Raper, EVP & CMO– Contact Strategy– Core Value Proposition– Marketing Model

    Making the Sale – Franz Hanning, President & CEO– Consumers’ Timeshare Interest– People & Development– Why People Buy

    Consumer Finance – Mark Johnson, SVP, Wyndham Consumer Finance– Operations– Portfolio Characteristics

    Hospitality Services/Delivering on the Promise – Dave Pontius, EVP & CCO– Our Owners– Purchase Motivations– Owner Satisfaction

    Product Development – Mike Hug, EVP & CFO– Development Lifecycle

    Timeshare Accounting – Mike Hug, EVP & CFO

  • For every kind of traveler. For every kind of trip.

    3MarketingBryant Raper, EVP & Chief Marketing Officer

    For every kind of traveler. For every kind of trip.

    4

    Marketing – Two-Step Process

    Step 1 (Preview Opportunity) Market the preview (tour) through incentive-based offers

    Step 2 (Sales Tour) Market the core value proposition by developing interest, educating on the product and discovering personal need

    Step 1Step 2

  • For every kind of traveler. For every kind of trip.

    5

    Consumer Perspectives on Timeshare

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Good Understanding Neutral No Understanding

    2000 2006

    Source: YPB&R 2006 National Leisure Travel Monitor, April 25, 2006.

    For every kind of traveler. For every kind of trip.

    6

    Timesharing Purchase Interest

    Marital Status Annual Household Income

    0%

    2%

    4%

    6%

    8%

    10%

    12%

    14%

    16%

    18%

    Less than $30,000 $30,000 - $49,000 $50,000+ $100,000+

    2005 2006

    Asked of adults who are familiar with timeshare or vacation ownership

    Source: YPB&R 2006 National Leisure Travel Monitor, April 25, 2006.

    0%

    2%

    4%

    6%

    8%

    10%

    12%

    14%

    16%

    18%

    20%

    Single Married

    2005 2006

  • For every kind of traveler. For every kind of trip.

    7

    Marketing Model

    For every kind of traveler. For every kind of trip.

    8

    Prospect Pool – Relationship Marketing

    Alliance Partners

    Exchange Guests

    Existing Owners

    Internal Database

    Media Responders

    Referrals

    Rental Guests

    SweepstakesEntrants

    Tourists

    SpecialEvents

    AcquiredLists

  • For every kind of traveler. For every kind of trip.

    9

    Direct Mail

    For every kind of traveler. For every kind of trip.

    10

    Print Advertisement

  • For every kind of traveler. For every kind of trip.

    11

    E-Commerce

    For every kind of traveler. For every kind of trip.

    12

    Face-to-Face Solicitation

  • For every kind of traveler. For every kind of trip.

    13

    Promotion/Sweepstakes

    For every kind of traveler. For every kind of trip.

    14

    Member Services Update

  • For every kind of traveler. For every kind of trip.

    15

    Case Study – Do Not Call

    Federal Do-Not-Call registration begins June 2003

    Totals 130 million individual registrants or 76% of U.S. adult population

    Unsolicited contact requires a previous business relationship or signed permission

    State-based DNC restrictions remain in effect

    800,000

    850,000

    900,000

    950,000

    1,000,000

    1,050,000

    1,100,000

    2003 2004 2005 2006E

    Number of Tours

    For every kind of traveler. For every kind of trip.

    16

    Marketing Alliances

  • For every kind of traveler. For every kind of trip.

    17

    Future Marketing – Wyndham Brand Integration

    For every kind of traveler. For every kind of trip.

    18

    Wyndham Brand Integration – Direct Mail

  • For every kind of traveler. For every kind of trip.

    19

    Wyndham Brand Integration – Print Ads

    For every kind of traveler. For every kind of trip.

    20

    Making the Sale – Franz Hanning, President & CEO

  • For every kind of traveler. For every kind of trip.

    21

    Our Customers - What we know

    Customers increasingly know and understand how our product works

    This is probably not their first timeshare presentation

    Average buyer attends 2.6 timeshare tours before making a purchase

    2003

    68%

    32%

    Good Understanding / Neutral No Understanding

    2006

    81%

    19%

    Good Understanding / Neutral No UnderstandingSource: ARDA, 2006

    Source: YPB&R 2006 National Leisure Travel Monitor, April 25, 2006.

    For every kind of traveler. For every kind of trip.

    22

    Our Customers - What we know

    Our customers likely have some amount ofdiscretionary income

    Our customers make a purchase when one or more of the following occurs

    They know enough about timesharing to understandit reasonably wellThey have a good sense of pricingA particular product strikes them as superiorThey feel comfortable with a particular salespersonTiming is right in relation to other financial needs and commitments

  • For every kind of traveler. For every kind of trip.

    23

    Meet Our People

    Professional, career-oriented sales personnel

    Cross section of American workforce

    Recent college gradsWorking momsSecond-careersRetirees

    60% male, 40% female

    For every kind of traveler. For every kind of trip.

    24

    Workforce Development

    Diverse Recruiting ChannelsColleges & UniversitiesNational Ad CampaignsEmployee Referrals

    Competitive Benefits401(k) w/matched contributionsEducational assistanceStock purchase planComprehensive healthcareState-of-the-art trainingAttractive locales

    High income potential2-year tenure: $107,000 avg.High performers: $200,000+2005 #1 producer: $660,000

  • For every kind of traveler. For every kind of trip.

    25

    How We Sell: A Standardized Sales Process

    For every kind of traveler. For every kind of trip.

    26

    How We Sell: State-of-the-Art Technology

  • For every kind of traveler. For every kind of trip.

    27

    How We Sell: A Relaxed & Enjoyable Environment

    For every kind of traveler. For every kind of trip.

    28

    Why People Buy: A Better Alternative

    1 Bedroom1 Bathroom400 Sq. Ft.

    Typical Hotel Room

  • For every kind of traveler. For every kind of trip.

    29

    Why People Buy: A Better Alternative

    2 Bedrooms2 BathroomsLiving AreaFull KitchenWasher/Dryer1,100+ Sq. Ft.

    Wyndham Timeshare Unit

    For every kind of traveler. For every kind of trip.

    30

    Why People Buy – It Makes $ense

  • For every kind of traveler. For every kind of trip.

    31Consumer FinanceMark Johnson, SVP, Wyndham Consumer Finance

    For every kind of traveler. For every kind of trip.

    32

    Consumer Finance

    Overview

    Operations

    Portfolio Characteristics

    Upcoming

  • For every kind of traveler. For every kind of trip.

    33

    Consumer Finance – Overview

    Wyndham Consumer Finance is a captive finance company of Wyndham Vacation Ownership

    Develops consumer loan programs that support the purchase of vacation ownership intervals

    Develops and consummates securitization programs that enable andsupports these consumer loans

    Executes upon the processes by which such consumer loans are funded through these securitizations

    Services customers and investors through requisite billing, cashmanagement, collections, customer support and reporting activities

    Provides accounting, financial planning and portfolio analysis in support of this consumer lending and securitization activity

    For every kind of traveler. For every kind of trip.

    34

    Financing Characteristics

    Source – ARDA and PricewaterhouseCoopers 2006

    Portion of net sales financed to consumers

    Characteristics of a New Customer Loan

    14.9%15.0%Down Payment(as percent of contract Price)

    13.9%13.9%Interest Rate

    104.7104.5Terms (in months)

    20052004Average

    Source: PricewaterhouseCoopers based on 41 company survey responses for term and interest rate, and 40 company responses for down payment.

    70.0% 69.6% 72.9%

    0.0%

    20.0%

    40.0%

    60.0%

    80.0%

    2003 2004 2005

    Perc

    ent o

    f Tot

    al N

    et S

    ales

    Fina

    nced

    Source: PricewaterhouseCoopers based on 38 company survey responses.

  • For every kind of traveler. For every kind of trip.

    35

    Consumer Finance – Overview

    Based in Las Vegas, NV and comprised of 450+ employees in Las Vegas, Redmond, WA and Orlando, FL across eight functional disciplines

    Accounting, Cash Management & TreasuryCollections & BankruptcyContract Processing & ComplianceFinancial Planning & Portfolio AnalysisFinancial ServicesQuality Process and SystemsSecuritizations & Investor ReportingTraining & Employee Development

    For every kind of traveler. For every kind of trip.

    36

    Consumer Finance - Operations

    Foundational Mission We offer innovative financing of lifetime vacations,

    deliver best-in-class servicing, and generate exceptional value for our stakeholders

    in an environment where employees can thrive and excel.

    ObjectivesEnhance customers’ ability to purchase

    Drive cash flow & earningsSatisfy customers and stakeholders

    Metrics Leverage Rate

    Percent of Sales FinancedNII and Cash Flow to Budget

    G&A Expense to Net Interest IncomeG&A Expense to Loan Portfolio Serviced

    G&A Expense per Serviced Member BaseVOC, Employee Training and Turnover Ratios

    Measured performance is delivered from a clearly communicated mission.

  • For every kind of traveler. For every kind of trip.

    37

    • Sale made, documents printed and signed (SalePoint)

    • SalePointdata feeds (nightly) into CSS

    • Documents sent to WCF (Las Vegas or Seattle)

    • WCF ensures adequacy and propriety of contract documents

    • WCF verifies down payment

    • Contract assigned to WCF

    • WCF establishes funding eligibility of contract

    • WCF images contract documents

    • WCF boxes and ships original documents to document custodian

    • Document custodian verifies documents received

    • WCF draws ACH for, or bills and receives, first payment

    • Loan placed into rated warehouse line of credit

    • Loan removed from warehouse line of credit and placed into rated term transaction

    Sarbanes Oxley Check Points along the Way

    Consumer Finance – Operations

    Day 1 - Day 3 Day 15 Day 30 Day 60 Day 90

    Eligible loans are generally placed within 30-90 days of the sale.

    For every kind of traveler. For every kind of trip.

    38

    Consumer Finance – Operations

    We are one of the largest issuers and servicers of securitizations in the asset class$525 Million transaction in August 2005 is the industry’s 2nd largest transaction to date$550 Million transaction in July 2006 is the industry’s largest transaction to dateWarehouse line of credit increased to $1 Billion in November 2006

    Currently Serviced Commercial FinancingsOriginal Balance Current Senior Debt Balance Current Collateral Balance

    *Securitizations $2,415 Million $949 Million $1,189 Million Conduit Line of Credit - $445 Million $560 Million

    Fully Satisfied Commercial FinancingsIssue Date Original Balance Call Date

    FFC II August 1998 $50 Million November 2003TRI II March 1998 $130 Million March 2004FFC III July 2001 $213 Million May 2005TRI III August 1999 $160 Million March 2006TRI IV November 2000 $163 Million October 2006

    *Includes off-balance sheet transaction with $24.4 Million in outstanding senior debt

    We are an experienced and successful securitization issuer and servicer.

    Data as of September 30, 2006

  • For every kind of traveler. For every kind of trip.

    39

    81%

    19 months

    92 months

    111 months

    12.86%

    95%

    657

    $10,645

    243,657

    $2.59 Billion

    9/30/06

    79%% paying via automatic bank draft

    20 monthsW.A. Age

    87 monthsW.A. Remaining Term

    107 monthsW.A. Original Term

    13.15%W.A. Gross Coupon

    92%% of Portfolio Scored

    652W.A. FICO

    $9,795Avg. Loan Balance

    231,439Loan Count

    $2.24 BillionQualified Receivables

    12/31/05

    Serviced Consumer Loans

    Our consumer loan portfolio is stable and growing.

    Consumer FinancePortfolio Characteristics (North America)

    For every kind of traveler. For every kind of trip.

    40

    93%94%% paying via automatic bank draft

    19 months18 months W.A. Age

    85 months78 monthsW.A. Remaining Term

    104 months96 monthsW.A. Original Term

    12.07%12.06%W.A. Gross Coupon

    $7,830$7,472Avg. Loan Balance

    18,50016,550Loan Count

    $144.9 Million$123.7 MillionQualified Receivables

    9/30/0612/31/05

    Serviced Consumer Loans

    Currency converted at dates shown from Australian Dollars to U.S. Dollars:

    12/31/05: AUSD = 0.7301 USD 9/30/06: AUSD = 0.7468 USD

    Consumer FinancePortfolio Characteristics (Asia Pacific)

  • For every kind of traveler. For every kind of trip.

    41Consumer Finance – Portfolio Characteristics Static Pool Default Curves – North America

    Wyndham Vacation Ownership Aggregate Cume Defaults

    0%

    2%

    4%

    6%

    8%

    10%

    12%

    14%

    16%

    18%

    0 3 6 9 12 15 18 21 24 27 30 33 36 39 42 45 48 51 54 57 60 63 66 69 72

    Loan Age In Months

    % C

    ume

    Defa

    ults

    Arithmetic Average Cume DefaultsWeighted Average Cume Defaults19981999200020012002200320042005

    Cumulate aggregate default rates are charted and consistent.

    Year No Score 401-550 551-700 701-850 Total2003 4.81% 7.20% 50.09% 37.90% 100.00%2004 5.03% 8.97% 46.66% 39.34% 100.00%2005 6.55% 8.49% 46.21% 38.74% 100.00%

    Wyndham Vacation Ownership FICO Banded Pools

    Data as of September 30, 2006

    For every kind of traveler. For every kind of trip.

    42

    Consumer Finance

    Continue with “Enhanced Financing Options”Interest rate based upon obligor FICO score and purchase amount

    – Adjustments allowed for equity and PAC» Rates between 8.99% and 17.99%

    – Floor of 8.99%Program throughout Wyndham Vacation Resorts, Inc.

    – Rolled out in July 2005– No diminution of close rates or APG– WAC improved 27 bps on front line sales (July ’05 to July ’06)

    Planning implementation within TrendwestRevisit rates consistent with market rates twice annually

    Increase leverage rateExploring opportunities for currently ineligible receivablesAnticipating two term transactions in 2007

  • For every kind of traveler. For every kind of trip.

    43

    Consumer Finance - Wrap-Up

    Wyndham Vacation Ownership encompasses a captive finance company, Wyndham Consumer Finance

    Wyndham Consumer Finance performance is measured and delivered consistent with its Mission

    Eligible loans are generally placed within 30-90 days of the sale

    Wyndham Consumer Finance is an experienced and successful securitization issuer and servicer

    Performance on our term securitizations is consistent and predictable

    Our consumer loan portfolio is stable and growing

    Cumulative aggregate default rates are charted and consistent

    For every kind of traveler. For every kind of trip.

    44Hospitality ServicesDave Pontius, EVP & Chief Customer Officer

  • For every kind of traveler. For every kind of trip.

    45

    Ownership Experience – Delivering on the Promise

    For every kind of traveler. For every kind of trip.

    46

    Our Owners – Cohort Analysis

    Urban families who, despite having children at home, have sufficient financial resources to own the latest high tech products and to lead very active recreational and cultural lifestyles.

    Median age 43Median income $141KMedian net worth $474K

    Jeffrey & EllenAffluent Couples with Kids

    10.6%

    Middle-aged, middle-income families whose teen-dominated households keep busy with outdoor activities, computers, and video games.

    Median age 42Median income $58KMedian net worth $251K

    Danny & VickieTeen-Dominated Families

    6.2%

    Unburdened by children, these creditworthy, dual-income couples divide their time between the great outdoors & domestic hobbies.

    Median age 49Median income $75KMedian net worth $332K

    Stan & CaroleUpscale Middle-Aged Couples

    8.4%

    Dual-income, older couples who use their high discretionary incomes to enjoy all aspects of the good life.

    Median age 61Median income $144KMedian net worth $851K

    Alex & Judith Affluent Empty-Nesters

    10.0%

    Comfortable, close-to-retirement homeowners who are active investors and who engage in charitable activities, travel, politics and their grandchildren.

    Median age 66Median income $57KMedian net worth $471K

    Burt & MarilynMature Couples

    16.7%

    7.2%

    WVO %

    Educated, dual-income, childless couples who have connoisseur tastes and are focused on their careers, staying fit, andinvesting.

    Median age 46Median income $133KMedian net worth $545K

    Barry & KathleenAffluent Professional Couples

    Predominant Owner Segment By Cohort

    1.The remaining 40% of owner base is spread between 25 distinct cohort segments

    2. Median net worth is based on WVO specific owner base

    Our predominant owner segments reflect healthy psychographic diversity.

  • For every kind of traveler. For every kind of trip.

    47

    Share of Owner Leisure Travel

    WVO owners average 23 leisure travel nights per yearApproximately 10 nights (42% of total) are capturedthrough WVO ownership

    Source: 2006 WVO Owner Survey

    Camp, RV, 1.7

    WVO Club Use/Exchange Timeshare, 9.9

    Condo, vacation home, etc., 2.0

    Cruises, yachts (non-exchange),

    1.5

    Rented Hotel Stays, 6.3

    Other timeshare, 1.9

    For every kind of traveler. For every kind of trip.

    48

    Purchase Motivations

    Source: 2006 WVO Owner Survey

    93%

    88%

    81%

    78%

    69%

    68%

    64%

    64%

    0% 20% 40% 60% 80% 100%

    Flexibility to use different locations, unit sizes, times of year

    Certainty of quality accommodations

    Resort location(s)

    Save money on future vacation costs

    Credibility of company

    Affordable financial terms

    Opportunity to own vacation home at affordable price

    Liked resort toured: units, amenities, location, etc.

  • For every kind of traveler. For every kind of trip.

    49

    Owner Expectations

    Source: 2005 WVO Owner Survey and Current Resort Attributes

    % of Owners Requesting Activity/Experience

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Sights

    eeing

    Relax

    ing/Su

    nning

    Histo

    rical/

    Tours

    Natur

    e View

    ing/E

    cotou

    r

    Boati

    ng/H

    ouse

    boat/

    Fishin

    g

    Muse

    um Vi

    sits

    Fami

    ly (R

    eunio

    ns)

    Amus

    emen

    t/The

    me Pa

    rk (M

    ajor)

    Snork

    eling

    /Scub

    aTh

    eater

    /Dram

    a

    Profe

    ssion

    al Sp

    orts

    Nigh

    tclub

    s/Stag

    e Sho

    wsSh

    oppin

    gHik

    ingFin

    e Dini

    ng Golf

    % O

    wne

    r Int

    eres

    t

    % of Owners Requesting Activity/Experience

    For every kind of traveler. For every kind of trip.

    50

    Upgrade Purchase Motivations

    Source: 2006 WVO Owner Survey

    81%

    54%

    41%

    36%

    31%

    30%

    27%

    0% 20% 40% 60% 80% 100%

    Greater variety of resort locations

    Ability to use points/credits for greater variety of travel services: hotels, airlines, etc.

    Ability to use points/credits for activities/services in resort area: golf, ski, etc.

    More units of large size

    More foreign locations

    More luxurious accommodations/resorts

    More high-end, exclusive resort locations

  • For every kind of traveler. For every kind of trip.

    51

    Summary

    WVO owners express twice as much interest in making an upgrade purchase than the industry average

    80% of WVO owners express a willingness to recommend our products to friends and family

    Industry Source: American Resort Development Association - Resort Timeshare Consumers, Who They Are, Why They Buy, 2006 Edition; WVO Owner Source: 2006 WVO Owner Survey

    For every kind of traveler. For every kind of trip.

    52

    Product Development – Mike Hug, EVP & CFO

  • For every kind of traveler. For every kind of trip.

    53

    Product Development Lifecycle

    For every kind of traveler. For every kind of trip.

    54

    Wyndham Phased Development

    Number of units: 100 – 400

    Construction: Phased units (40 – 50 units per phase)

    Sales Life: 4 years – 6 years

    VOI sales: $100M - $400M

    Project costs: Product costs ~25% of gross sales price

    Mgmt Fee: 5-10% of annual maintenance fees

    Sales: Begin approximately 9 – 12 months prior to certificate of occupancy (CO)

  • For every kind of traveler. For every kind of trip.

    55

    Phased Development

    (40,000)

    (20,000)

    -

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17+

    Year

    Pre

    -tax

    Cas

    h Fl

    ow

    Cumulative Net Cash Flow Annual Net Cash Flow

    *Dev elopment ROIC = 32%

    (In Millions) NPV of MarginNPV of Construction Cost

    *ROIC =

    Phased Cash Flow

    For every kind of traveler. For every kind of trip.

    56

    Phased Development

    $0

    $10,000

    $20,000

    $30,000

    $40,000

    $50,000

    $60,000

    $70,000

    $80,000

    $90,000

    $100,000

    $110,000

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17+

    Year

    Gro

    ss R

    even

    ue

    Gross RevenueMargin(In Millions)

    % of Total Gross Revenue

    72%

    22%7% Gross VOI

    Gross Interest Income

    Gross Management Fee

    Total Gross Revenue = $591M

    Phased Gross Revenue + Margin

  • For every kind of traveler. For every kind of trip.

    57

    Phased Gross Revenue Mix

    % of Total Project Gross Revenue Earned Each Year

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

    Year

    Management Fee

    Interest Income

    Revenue from VOI Sales

    For every kind of traveler. For every kind of trip.

    58

    Phased Gross Revenue Mix

    Gross Revenue Mix

    76

    8285

    899496

    3

    19

    42

    61

    73

    8187

    90

    23

    1715

    1154

    9294

    97

    81

    58

    39

    27

    1913

    1086

    111100

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17+

    Year

    Mix

    $0

    $20,000

    $40,000

    $60,000

    $80,000

    $100,000

    $120,000

    Rev

    enue

    (In

    Mill

    ions

    )

    % Management Fee% Interest Income% VOI$ Gross Revenue

  • For every kind of traveler. For every kind of trip.

    59

    Wyndham Tower Development

    Number of units: 200 – 400

    Construction: Single tower with up to 40 floors

    Sales Life: 3 years – 5 years

    VOI sales: $400M - $600M

    Project costs: Product costs ~25% of gross sales price

    Mgmt Fee: 5-10% of annual maintenance fees

    Sales: Begin approximately 9 – 12 months prior to CO

    For every kind of traveler. For every kind of trip.

    60

    Tower Development

    (100,000)

    (50,000)

    -

    50,000

    100,000

    150,000

    200,000

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15+

    Year

    Pre-

    tax

    Cas

    h Fl

    ow

    Cumulative Net Cash Flow Annual Net Cash Flow

    *Development ROIC = 30%

    (In Millions) NPV of MarginNPV of Construction Cost

    *ROIC =

    Tower Cash Flow

  • For every kind of traveler. For every kind of trip.

    61

    Tower Development

    $0$15,000

    $30,000$45,000$60,000$75,000

    $90,000$105,000$120,000$135,000

    $150,000$165,000$180,000$195,000

    $210,000$225,000

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15+

    Year

    Gro

    ss R

    even

    ue

    Gross RevenueMargin

    (In Millions)

    % of Total Gross Revenue

    73%

    22%5% Gross VOI

    Gross Interest Income

    Gross Management Fee

    Total Gross Revenue = $816M

    Gross Revenue + Margin

    For every kind of traveler. For every kind of trip.

    62

    Gross Revenue Mix

    Tower Development% of Total Project Gross Revenue Earned Each Year

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

    Year

    Management Fee

    Interest Income

    Revenue from VOI Sales

  • For every kind of traveler. For every kind of trip.

    63

    Tower Gross Revenue Mix

    Gross Revenue Mix

    8289

    9496

    4

    29

    55

    72

    8186

    90929495

    1711

    54

    96

    71

    45

    28

    1914

    10865

    1100

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15+Year

    Mix

    $0

    $50,000

    $100,000

    $150,000

    $200,000

    $250,000

    Rev

    enue

    (In M

    illio

    ns)

    % Management Fee% Interest Income% VOI$ Gross Revenue

    For every kind of traveler. For every kind of trip.

    64

    Overview

    Timeshare Accounting

  • For every kind of traveler. For every kind of trip.

    65

    Accounting for Vacation Ownership

    SFAS 152 - Accounting for Real Estate Timesharing Transactions

    Revenue Recognition

    Cost of Sales

    Provision for Loan Losses

    Interest Income and Expense

    For every kind of traveler. For every kind of trip.

    66SFAS 152 - Accounting for Real Estate Timesharing Transactions

    Specific accounting guidance for accounting for sales of real estate(SFAS 66)

    Modified revenue recognition requirements by requiring sufficient cash to be collected in order to cover the fair value-of-incentive awarded

    ExampleSale of $15,500Fair value of incentive of $500Required cash collected prior to utilization of incentive = $1,500+$500Depending on type of incentive, $500 may be reported in other revenues

    Clarified which expenses can be considered in the percentage-of-completion calculation

    Only direct expenses (COS, commissions, provision) may be included.Indirect marketing costs are not deferred.

    Requires that provision for uncollectible accounts be recorded as a revenue reduction rather than an operating expense

    Estimated inventory recovery included in the provision for uncollectible accounts as a revenue reduction

  • For every kind of traveler. For every kind of trip.

    67

    Revenue Recognition

    Full Accrual Recognition

    Percentage of Completion

    For every kind of traveler. For every kind of trip.

    68

    Full Sales Recognition Criteria

    Non-reversionary title passes to purchaser

    Minimum down payment received of 10% plus fair value of incentive

    Transaction is beyond statutory rescission period

    Risk of reversion to rental property is remote

    Building is substantially complete (generally receipt of certificate of occupancy), otherwise revert to percentage-of-completion accounting

    If purchase is financed, collectibility must be reasonably assured

  • For every kind of traveler. For every kind of trip.

    69

    Percentage-of-Completion (POC)

    Project is under construction but beyond a preliminary stage in order to recognize revenue

    Revenues and relevant expenses are deferred in direct relation to the percentage of which the project is incomplete

    Only direct costs (COS, commissions, provision for loan losses) are deferred.Marketing expenses are not deferred.

    Financially reported results will differ from the timing of the sales transaction

    Revenues deferred under POC are recognized as construction progresses – no additional sales and/or marketing efforts are required

    For every kind of traveler. For every kind of trip.

    70

    Revenue Recognition Flowchart

    Purchaser Signs

    Contract

    Seller-provided

    financing?

    Initial investment adequate?

    Continuing investment adequate?

    Subject to future

    subordination?

    Yes

    Yes

    Full Accrual Method

    Deposit Method

    Transfer risks &

    rewards?

    Completed building?

    Yes

    Percentage of

    Completion Method

    No

    No

    No

    No Yes

    (1) Contractually required annual payments sufficient to amortize debt over a customary amortization period(2) Answer is “Yes” for all sales financed by WVO as all contracts are on a seven or 10-year term(3) Answer is “No” for all sales financed by WVO as WVO retains a first position on all its financed contracts(4) Answer is “Yes” for all sales financed by WVO as WVO does not retain any involvement that results in retention of substantial risks or rewards

    of ownership

    (1)

    (2)(3) (4)

    10% down payment

    plus FV ofincentive

    Footnotes:

    Yes

  • For every kind of traveler. For every kind of trip.

    71

    Cost of Sales

    Inventory cost equals acquisition/construction costs, as well ascapitalized interest and taxes, if applicable

    Relative sales value methodCost of sales equals total estimated final product cost divided by total estimated future sales revenue

    Total construction costs = COS %Projected revenues

    $25M Total construction costs = 25% COS$100M Projected revenues

    Changes in estimates are applied retrospectively as a current period adjustment

    For every kind of traveler. For every kind of trip.

    72

    Provision for Loan Losses

    Recognized as a revenue reduction under SFAS 152, rather than an operating expense

    Estimated inventory recovery included in the revenue reduction as a result of SFAS 152

    Recorded during the period the revenue is recognized based on anticipated cancellations

    Example: $100,000 in gross VOI sales

    $ 69,000$ 75,000 Gross margin

    (23,000)2,000 (25,000)COS

    $ 92,000 (8,000)$100,000 Sale amount

    NetProvisionGross

  • For every kind of traveler. For every kind of trip.

    73

    Interest Income and Expense

    Interest is recognized on the receivable portfolio on an accrual basis as earned

    Interest past due 90 days or more is not recognized as income

    Current securitizations are structured such that there is no gain upon sale to Special Purpose Entities

    Interest expense associated with securitizations is recognized in Operating Expenses within EBITDA

    For every kind of traveler. For every kind of trip.

    74

    Accounting Wrap-Up

    Interest is recognized on the receivable portfolio on an accrualbasis as earned

    Sufficient cash to cover 10% down payment plus value of first day incentive is key to revenue recognition

    Percentage-of-completion accounting results in deferral of revenue in those situations where buildings are still under construction

    SFAS 152 results in the provision for loan losses being accounted for as a revenue reduction

    Relative sales value method of accounting for cost of sales is designed to result in a constant cost of sales rate over the life of the project

    Cash outflows are prevalent in the early stages of the project with cash inflows later in the project life as financed contracts paydown