value analysis it is important to understand that it is wrong to judge an activity only based on the...
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Value Analysis
It is important to understand that it is wrong to judge an activity only based on
the time needed to deliver it…
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A good example is the case of the IT consultant which has been asked to repair a
very complex machine
… the computer was worth 12 million $.
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The consultant, sitting in front of the console, presses a couple of keys, nods, mutters something and turns off the machine.
It then takes a small screwdriver and turns a round and a half of a small screw. Turns the
computer on again and verifies that everything works as it should.
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The customer’s CIO is so happy that offers to immediately pay the bill.
“How much is it?” asks.
“It is a thousand $, please” answers the consultant.
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“A Thousand $ ?!? A thousand $ for few working minutes? A thousand $ just to
turn a screw? I understand the computer is worth 12 million $, but I believe a thousand $ to be really expensive!
I will only pay if you send me a bill which details and justifies such a price!”
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The IT consultant nods and goes away.
Next morning the CIO receives the bill, reads it carefully, and pays it
immediately without a complain.
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The bill said:
Delivered services:- Turn of a screw $ 1- Knowledge of which screw needs to be turned $ 999
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REMEMBER:
The individuals’ value is related to what they know, not to what they do.