Value Chain

Analysis

Value

What is value chain The concept of Value Chain Analysis is

described by Michael Porter.

A value chain is a chain of activities that a firm operating in a specific industry performs in order to deliver a valuable product or service for the market

It is a set of activities that an organisation carries out to create value for its customer.

It focuses on system.

It looks at every step.

The goal is to deliver maximum value for the least possible total cost.

SECONDARY

PRIMARY

InboundLogistics

Operations

OutboundLogistics

Services

Procurement

Technology Development

Human Resources Management

Firm Infrastructure

Marketing&Sales

M A R G I N

N I G R A M

Value chain model