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Velkommen til Microsoft Partner Network Brief - andre onsdag i hver måned
Agenda
MPN Update (15 min) - Partner Technical Services:
Hvilke tjenester leverer vi til partner?
Microsoft Lync (30 min) - Hva er Lync? - Partnermuligheter - Leveringsmetoder - Salgstips Kom i gang: Benytt partner ressursene i MPN (5 min)
Hva skjer i januar? (2 min)
Technical Enablement and Technical Pre-Sales & Advisory Services
PARTNER SERVICES
Anni Cita Søfeldt Degn Partner Technical Consultant (Nordic Team)
MPN Benefits
Membership Opportunity
Core Benefit Join a
Community
Purchase a Subscription MAPS D&D
Earn a Silver
Competency
Attain an Gold
Competency
Partner Advisory Hours: Get expert guidance with advisory hours that you can use towards Technical Enablement and Technical Pre-Sales & Advisory Services
- 10 hours 20 hours 50 hours
Online Technical Communities Unlimite
d Unlimited Unlimited Unlimited
Business Critical Phone Support
Unlimited phone
support (for
critical issues)
Unlimited
phone support
(for critical
issues)
Unlimited phone
support (for
critical issues)
5-Pack of Incidents
5 incidents of
phone support
(for noncritical
issues)
5 incidents of
phone support
(for noncritical
issues)
Technical Enablement
Power Start Workshops
Practice Accelerator
Momentum Workshops 100-200
200-300
300-400
Technical Pre-Sales & Advisory Services
Custom advisory services for your specific business needs • Compete scenarios • Development and deployment
assistance • Migration Assistance • Optimization Guidance • Solution Guidance
• Resources, documents and best practices
• Framework to build a services practice
• Intro and overview of solution, services or Products
• Value of solution/compete
• Deep-dive technical workshops
• Scope of solution is covered in detail
• Build skills to deploy and develop
Live virtual delivery by our consultants for an interactive training experience
Delivered virtually by our consultants for a personalized one-on-one engagement
Support
Program Support (RSC)
Take full advantage of your Microsoft Partnership and
get help along the way with any questions you
may have
Product Support (BCPS, 5-Pack)
Confidently resolve challenges with break-
Fix support
Use Your Partner Advisory Hours
Get Access to Online Technical Communities
Use Your Benefits PARTNER SERVICES
TECHNICAL PRE-SALES Partner Services
Pre-Sales Support
Competitive Assistance
Feature Overview & Comparison
Business Value
Test Environment
Support
Solution Architecture
Technical Licensing
Proof of Concept
NO CHARGE SUPPORT*
• Silver and Gold Competency Partners receive unlimited support for deals worth US$3000 or more.
ADVISORY SERVICES
Empower Your Team
Partner Services
Personalized guidance from experienced consultants
Leverage our deployment and development expertise
Design the right solutions to effectively service your customers
Migration Assistance
Deployment Guidance
Development Guidance
Optimization Guidance
Design & Implementation Guidance
Solution Guidance
Scenario Guidance
Architecture Guidance
MPN Partner Portal
CONTACT US
https://partner.microsoft.com/pts
Email Us
Phone
Online Technical
Communities
23 500 400 (# 1)
Get answers online at https://partner.microsoft.com/global/40014662
Partner Services
January and February 2012 Upcoming Events
17. of January: Power Start – Office 365 – 5 hours webinar (General, Exchange, SharePoint and Lync) https://training.partner.microsoft.com/learning/app/management/registrationex/LMS_Registration.aspx?UserMode=0&Mode=0&ActivityID=782789
18. of January: Momentum – SharePoint for Developers - 4.5 hours of training over 6 weeks Registration: please send mail to [email protected] or [email protected] (include title of the event, company name and email)
26. of January: Microsoft Dynamics NAV 2009 – Hot and Not https://training.partner.microsoft.com/learning/app/management/registrationex/LMS_Registration.aspx?UserMode=0&Mode=0&ActivityID=777452
8. of February: Momentum – Exchange – 6 hours webinar Registration: please send mail to [email protected] or [email protected] (include title of the event, company name and email
15. of February: Upgrade Cycle – SharePoint – 4 hours webinar: Registration: please send mail to [email protected] or [email protected] (include title of the event, company name and email
Oscar Thøgersen
Communication Redefines Productivity
1. Hva er Lync? a) Leveringsmetoder
2. Hvorfor Lync fra Microsoft sitt ståsted 3. Partnermuligheter 4. Bundling med andre produkter 5. Salgstips
Standard Enterprise Enterprise plus
Grenseløs kommunikasjon Fritt
plattformvalg
Microsoft Lync™ 2010
and webcam
Existing conferencing
room with audio/video
(A/V) capability
Telepresence and room
systems
Inside your organization
Outside the firewall
Customers/par
tners
Mobile
workforce
Remote
workers
Lokasjons-
uavhengig
Web Conferencing
Audio Conferencing
Video Conferencing
Telepresence systems
Extending A/V-enabled
rooms
Desktop with webcam
Ubegrenset
bruk
Microsoft Lync Server 2010 was able to sustain heavy call volume without dropping any calls or reporting any errors in a 4 million call completion test. The delivery rate with sustained operation without error is the highest capacity test applied to any Unified Communications / IP PBX product we have tested to date.
http://www.miercom.com/pdf/reports/20101117.pdf
21
Lync in Norway
• Highest number of Voice enabled seats deployed in WE (42K seats, 31% of WE total)
• High attach to Exchange (54% vs. 40%)
• 80% of Telenor SIP Trunk to Lync
• Comm apps predicted to be the fastest growing workload in Norwegian IT industry going forward (8,3%).
• Cost savings still #1 driver behind IT spend
Hvor er vi? • Microsoft satser stort på Lync over hele verden • Norge kan vise til stor suksess innenfor UC, markedet
er modent og partnere har en avgjørende rolle.
Hvor er vi på vei? • «Lync på hver PC» • Lync er kritisk for å vinne Samhandlings- og
Produktivitetsplattformen
Hvordan kommer vi dit? • Fortsette å fokusere og vinne telefoni andel • Drive kunde forespørsler til partnere og engasjere
bredt med økosystemet
Drivere for Lync?ers Tell Us
IT må:
Redusere kommunikasjonskostnadene
Overholde policy’er og forhindre sikkerhetsbrudd og datalekkasje
Støtte mange brukere med forskjellige behov
Utnytte eksisterende investeringer
Forretningssiden må:
Manøvrere og håndtere en økende informasjonsmengden
Kommunisere med kunder og partnere på tvers av geografi og tidssoner
Maksimere produktivitet og innovasjon
Tiltrekke og beholde talent
IT utfordringer Forretnings- utfordringer
Reduser reisekost Spar 5%-30%
Reduser telefonkonferansekostnader
Spare
30%-95%
Reduser telefonregning4
Spar
50%-70%
Reduser administrasjonskonstand Varies by customer
Øk produktiviteten blant de ansatte
Opp til
30 min/day
Besvar kundehenvendelser raskere
Opp til
50%
Tiltrekk deg nye ansatte Varierer Produktivitet
Fullfør prosjekter raskere 10%-20%
Kortere salgssyklus Opp
til20%
Lync
PC
iOS
Beste opplevelse på alle mobiltelefoner
iPhone Blackberry Android Windows Phone 7 Nokia
Gi deg og dine en super opplevelse av Lync uansett platform.
2011
Norsk Energi
«Early adopter» kunder
Kom i gang: Benytt partner ressursene i MPN
Mari Spiten
Microsoft Partner Network Marketing Manager
Partner ressurser i MPN
34
Posisjonering med deres
kompetanse og ekspertise
Software til internt bruk
Skreddersydd opplæring for
partnere
Cloud fordeler
Cloud Essentials: 25
Cloud Accelerate: 100
Partner ressurser i MPN
Synlighet på markedsplassen
Pinpoint
Partner Support
Pre-Sales
Teknisk Support
Partner Markedsbyrå
Markedsmateriale
Channel Incentives
Solution Incentives
Online Services Incentives
Reseller Incentives
Posisjonering med deres kompetanse og ekspertise
Software til internt bruk
Skreddersydd opplæring for partnere
Cloud fordeler
Synlighet på markedsplassen Pinpoint
Partner Markedsbyrå
Channel Incentives
Partner Support
Nyttige linker til partner ressursene
Hva skjer i januar?
13. og 14. januar NIC 2012 (Nå med 25% rabatt)
17. januar IAMCP medlemsmøte
18. januar Private Cloud lansering
24. og 26. januar Partner Technical Services: VIP sesjoner
Kontaktinformasjon til Microsoft Norge
Hold deg oppdatert med partnerportalen, partnerbloggen og
nyhetsbrev: www.microsoft.no/partner
Like oss på Facebook
Trenger du hjelp? Ta kontakt med…
Din Microsoft kontaktperson
Partnerservice på telefon 23 500 400 (tast 1) eller epost
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other
countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentations. Because Microsoft must respond
to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of
this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Ha en fin dag!
Neste Microsoft Partner Network Brief er onsdag 8. februar. Vel møtt!