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2

Vendor’s Day Wednesday, June 17

Randall Gymnasium

9am-3pm

Meet vendors

Learn about new &

exciting products

Win prizes

Earn CEUS

3

Thursday, June 18 9AM -4:30 PM

Tour of Portland’s Bull Run Watershed Online pre-registration required for the tour

Waiver must be signed before attending. Pick up waiver form at registration desk in Community Center ~Fireside Lounge

Meet at bus turn around outside Community Center

Thursday, June 18 8am-4:30pm Water Quality and Treatment

PLANT TOURS ALL DAY South Fork Water Board

North Clackamas County Water Commission Lake Oswego Intake

Wilsonville

Limited to 20 participants

Please sign up at registration desk in Fireside Lounge

Meet in Pauling Center, room P101

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~Thank you~

Waterworks School Co-Sponsors! The 35th Annual AWWA~Clackamas Waterworks School is made possible through many hundreds of hours of work by dedicated waterworks professionals serving on the Waterworks School Committee. We gratefully acknowledge our co-sponsors:

CH2MHill City of Gresham City of Hillsboro Aquamize, LLC

City of Lake Oswego Public Works City of Tigard

City of West Linn Public Works Clackamas Community College

Curran-McLeod, Inc. Oregon Health Authority ~Drinking Water Program

NW Oregon Sub-Section AWWA Portland Water Bureau

Sunrise Water Authority Tualatin Valley Water District

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Tuesday

BBQ Pulled Pork Sandwich, Grilled Sausage, BBQ Baked

Beans, Blue Cheese Coleslaw and Sweet Coleslaw, Potato

Salad, Chips, Assorted Cobblers

Wednesday

Meat Lasagna, Creamy Vegetarian Lasagna, Tossed Green

Salad, Green Beans, Garlic Parmesan Bread Sticks,

Brownies

Thursday

Turkey, Garlic Mashed Potatoes with Gravy, Sweet Corn,

Stuffing, Tossed Green Salad, Dinner Roll, Assorted

Cookies

6

Tuesday, June 16, 2015 T

IME

SESS

ION

Section 1 Supervision &

Leadership Gregory Forum Pauling Center

P101

Section 2 Water Quality &

Treatment Pauling Center

Gregory Forum C

Section 3 Distribution & Maintenance

Gregory Forum A & B

Section 4 Basic Waterworks

Training Pauling Center

P131

Section 5 Customer Service

Gregory Forum McLoughlin

Theater

7:00-8:30 REGISTRATION Community Center, Fireside Lounge - Coffee, muffins, donuts and fruit

8:30-9:00 OPENING CERMEONY

9:00-10:00 1

KEYNOTE SPEAKER: The Future of Water Treatment Technology

Dr. Paul G. Tratnyek, Professor

OHSU Institute of Environmental Health~Division of Environmental and Biomolecular Systems~Oregon Health &

Science University

LOCATION: Neimeyer Center—Osterman Theater 10:00-10:20

BREAK - Coffee/Tea/Soda - Donuts, fruit & coffee –Community Center

10:20-11:20

2

Overview of the

Clackamas River

Water Providers

Christine Hollenbeck

Clackamas River

Water Providers

Water Lab in a

Box: Chlorine, pH,

Turbidity, Pb, and

Cu

Jim Nurmi, Ph.D.

Clackamas CC

Combined with

Basics in P131

Pipe Material Selection

Using Soil Resistivity

Testing

Jeff Kinney

City of Albany

Water Lab in a Box:

Chlorine, pH,

Turbidity, Pb, and

Cu

Jim Nurmi, Ph.D.

Clackamas Community

College, Water &

Environmental

Technology Program

The Freeze Events

That Shook Us All

Night Long!

Mike Etienne Tualatin

Valley Water District

Lee Lawson

Tualatin Valley Water

District

11:25-12:25

3

How Do We

Communicate the

Value of our Water:

A Clackamas River

Water Providers

Perspective.

Christine Hollenbeck

Water Lab in a

Box: Chlorine, pH,

Turbidity, Pb, and

Cu

Continued

Crossing Under the

Willamette River with a

30-inch Pipe

Jeff Kinney

City of Albany

Water Lab in a Box:

Chlorine, pH,

Turbidity, Pb, and

Cu

Continued

Customer Service –

It’s Everyone’s Job!

Jackie Masters

City of Longview

12:25-1:10 LUNCH – COMMUNITY CENTER

1:10-2:10 4

Water Revenue

Requirements for

Public and Private

Fire Lanes

Joe Healey

HDR

Maintaining Water

Quality from

Supply to

Distribution

Chris Wanner

Portland Water

Bureau

Reduced Pressure and

Main Break Events

James Nusrala

Oregon Health Authority –

Drinking Water Services

Water Ops I

Certification Math

Review

Jim Nurmi, Ph.D.

Clackamas Community

College, Water &

Environmental

Technology Program

The History of

TVWD’s Water

Catherine Howells --

Ph. D Adjunct Asst.

Professor

Portland State

University

2:15-3:15 5

Preparing for the

Worse: What

Portland Has

Learned About

Preparing for a

Potential Boil Water

Notice Scott Bradway

Portland Water Bureau

Oregon’s Largest

Cryptosporidium

Outbreak in 20

Years

Kari Salis

Oregon Health

Authority – Drinking

Water Services

OHA’s Implementation of

the Revised Total Coliform

Rule

Michelle Byrd

Oregon Health Authority –

Drinking Water Services

Cyanotoxins in Our

Drinking Water?

Pete Farrelly

Oregon Health

Authority

What Lies Beneath

Our Streets:

Managing Water

Systems and Urban

Infrastructure

Catherine Howells, Ph.

D Adjunct Asst.

Professor

Portland State

University

3:15-3:30 BREAK - Coffee/Tea/Soda - Community Center

3:30-4:30 6

Backflow Tester

Standards: Holding

Testers Accountable

to Ensure Your

System is Protected

Tina Dolan


District

Brian Jansen

City of Hillsboro Combined with Customer Service

in McLoughlin Theater

Optimization Goals

for Conventional,

Direct, Slow Sand

and Membrane

Filtration

Evan Hofeld P.E.

Oregon Health

Authority – Drinking

Water Services

Keys to Effectively

Managing Small Water

Systems

Mike Grimm, P.E.

Aquamize, LLC

Dig Safely Oregon

Mike Jacobs


District

Backflow Tester

Standards: Holding

Testers Accountable

to Ensure Your

System is Protected

Tina Dolan


District

Brian Jansen

City of Hillsboro Combined with Supervision &

Leadership

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Wednesday, June 17, 2015 T

IME

SESS

ION


Leadership Gregory Forum Pauling

Center P101



Gregory Forum C


Gregory Forum A & B

Section 4 Basic Waterworks

Training Pauling Center

P131

Section 5 Customer Service

Gregory Forum McLoughlin Theater

8:00-9:00 7

Overview of Water

System Development

Charges

Doug Gabbard

FCS Group

Maintaining

Water System

Operations During

Major

Construction

Kari Duncan

City of Lake

Oswego

Locating Water Mains

Mike Grimm, P.E.

Aquamize, LLC

Competent Person

Refresher (2 hour) Eric Fullan

Hillsboro Water

Portland Water

Bureau’s Low Income

Assistance Program

Brad Blake


9:05-10:05 8 VENDOR DISPLAY

RANDALL GYM

Reagentless

Chlorine

Measurement

Frank Spevak

Emerson Process

Management

Water Loss Auditing

Mike Grimm, P.E.

Aquamize, LLC

Competent Person

Refresher (2 hour)

Continued

Water Efficiency is

Customer Service

Jeff Sandberg


10:05-

10:20 BREAK - Coffee/Tea/Soda - Donuts, fruit & coffee –Randall Gymnasium

10:20-

11:20 9 No Session

VENDOR

DISPLAY

RANDALL GYM

Water Loss Auditing

Tools and

Demonstration

Mike Grimm, P.E.

Aquamize, LLC

Oregon’s New

Confined Space

Rule, What’s New

& What’s Stayed

the Same!

Greg McDonald

Public Works Supply

VENDOR DISPLAY

RANDALL GYM

11:25-

12:25 10

Change Happens: How

Water Managers and

Utility Personnel Can

Adapt to and be More

Effective with

Improvements in Our

Industry Nicki Pozos -- Ph. D,

Combined with Customer

Service in McLoughlin

Theater

Advances in

Control Systems

Greg Chase

Portland

Engineering Inc.

VENDOR DISPLAY

RANDALL GYM

Water Meter

Management

Tammy Rogers

Ferguson

Waterworks

Change Happens: How

Water Managers and

Utility Personnel Can

Adapt to and be More

Effective with

Improvements in Our

Industry Nicki Pozos -- Ph. D, PE,

Associate Vice President

HDR, INC.

12:25-1:10 LUNCH – RANDALL GYMNASIUM

1:10-2:10 11

Successful

Communication in the

Water Industry

Workplace Using Value

Based Management

Part I

Dennis Morrow

Janus Youth Programs

Source Water

Protection Plan Kristel Fesler

City of Hillsboro

Water Leak Detection

Tools

Brian Moss

RJM Company

Water Meter

Management

Tammy Rogers

Ferguson

Waterworks

No Session

2:15-3:15 12

Successful


Water Industry


Based Management

Part II

Dennis Morrow


Everyone Can Be

an Asset Manager

Jim Shaver

Pace Engineers

What Tools Are

Available for Leak

Detection and How Are

They Used? (Part 1)

Brian Moss

VENDOR

DISPLAY --

RANDALL GYM

No Session

3:15-3:30 BREAK - Coffee/Tea/Soda - Randall Gymnasium

3:30-4:30 13

Successful



Based Management

Part III

Dennis Morrow


Chemical Feed

System Operation

and Design

Consideration

Austin Peters &

Kevin Batridge

What Tools Are

Available for Leak

Detection and How Are

They Used? (Part 2)

Brian Moss

RJM Company

Using DNA to

Assess Water

Quality

Suzanne Delorenzo

Clackamas River

Water

No Session

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Thursday, June 18, 2015 T

IME

SESS

ION


Leadership Gregory Forum Pauling

Center P101



Gregory Forum C


Gregory Forum A & B

Section 4 Basic Waterworks Training

Pauling Center P131

8:00-

9:00 14

Uni-Directional Flushing

(UDF) 101

Shad Roundy

Murray, Smith &

Associates

Plant Tours

South Fork Water

Board, NCCWC,

Wilsonville, Lake

Oswego Intake

LIMITED TO 20 SIGN UP AT

REGISTRATION DESK IN FIRESIDE LOUNG

Traffic

Safety/Control/Flagging

Part 1

Bill Kolzow

ODOT Technology Transfer

Center

The Dangers of Arc-Flash in the Water

Works Setting

Gregory Murray

Veolia: Wilsonville Water Treatment

9:05-

10:05 15

Regional Water Providers

Consortium – What’s

New?

Rebecca Geisen

Regional Water Providers

Consortium

Traffic


Part 2

The Dangers of Arc-Flash in the Water

Works Setting

Continued

10:05-

10:20 BREAK - Coffee/Tea/Soda - Donuts, fruit & coffee –Community Center

10:20-

11:20 16

Emerging Technologies

for Plant Controls

Greg Chaase

Portland Engineering Inc.

PLANT TOURS

Traffic


Part 3

Sampling and Testing for Bacteriological

Samples

Jim Nurmi, Ph.D.

Clackamas Community College, Water &

Environmental Technology Program (WET)

11:25-

12:25 17

Our Reliable Water: the

Willamette Water Supply

Program

Tacy Steele

City of Hillsboro

Marla Mock

TVWD

Traffic

Safety/Control/Flagging –

Part 4

Basic Drinking Water Rules Overview

Michelle Byrd

Oregon Health Authority

12:25-

1:10 LUNCH – RANDALL GYMNASIUM

1:10-

2:10

18

The Willamette River - A

Reliable Regional Water

Supply

Todd Heidgerken


District PLANT TOURS

Working Around Gas

Mains and the Oregon Dig

Law

Tobin Werner

NW Natural Gas / Oregon

Utility Notification Center

Water Ops II Certification Math Review

Jim Nurmi, Ph.D.

Clackamas Community College, Water &

Environmental Technology Program (WET)

2:15-

3:15 19

What's Trending in the

Future of Water

Wade Hathhorn

Sunrise Water Authority

Water Main Flushing

Geoff Robinson

Frank J. Martin Company

The Basics of Pumps (Part I)

Bill Carnes, P.E. - Chief Engineer

Pioneer Pump

3:15-

3:30 BREAK - Coffee/Tea/Soda - Community Center

3:30-

4:30 20

Construction of a New

Willamette River Pipe

Crossing

Dennis Koellermeier

Tigard / Lake Oswego

Partnership

PLANT TOURS

Anatomy of a Service

Lateral

Geoff Robinson

Frank J. Martin Company

The Basics of Pumps (Part II)

Continued

9

Section 1

Supervision & Leadership

Tuesday - June 16, 2015

#1 9:00-10:00

The Future of Water Treatment Technology Dr. Paul G. Tratnyek, Professor OHSU Institute of Environmental Health Division of Environmental and Biomolecular Systems Oregon Health & Science University Clean water has been called the “world’s most vital resource” and

protection/provision of that resource relies heavily on water treatment. To meet

the growing need, and evolving standards, for clean water, improved

water treatment technologies will be needed. Progress toward improving water

treatment technologies should be advanced by research, but the transfer of

research results into engineering practice is an inefficient process. This

presentation will explore the challenges and opportunities for new developments

in the water treatment field, with emphasis on barriers to technology transfer.

#2 10:20-11:20

Overview of the Clackamas River Water Providers Christine Hollenbeck Clackamas River Water Providers An overview of the mission and objectives of the CRWP and the Clackamas River

Basin as an important water source for the region.

#3

11:25-12:25

Overview of Water System Development Charges Doug Gabbard FCS Group An overview of what water system development charges or impact fees are, and update information regarding their use in financial revenue planning.

#4 1:10-2:10

Water Revenue Requirements for Public and Private Fire Lanes

Joe Healey

HDR

Information regarding revenue requirements in terms of cost of service for public

and private fire lines and hydrants.

#5 2:15-3:15

Preparing for the Worse: What Portland has Learned About Preparing for a Potential Boil Water Notice Scott Bradway Portland Water Bureau Through experience with three widespread boil water notices due to bacterial detections, the Portland Water Bureau has worked continuously to improve procedures to prepare for a public notice after every initial topic. This has included guidelines, templates, checklists and coordination with outside agencies and large customers. Portland will share the steps it takes and who and how they have built partnerships to be ready for the next event.

#6 3:30-4:30

Backflow Tester Standards: Holding Testers Accountable to Ensure Your System is Protected Tina Dolan Tualatin Valley Water District Brian Jansen City of Hillsboro Combined with Customer Service in McLoughlin Theater The OAR’s require that every backflow assembly is tested annually. There are numerous individual testers working in the state of Oregon who submit thousands of test reports each year. But how do we know they are actually performing the work? Who is holding them accountable? Brian and Tina will discuss how their utilities handle everything from incomplete test reports to covered boxes that look like they haven’t been tested in years. They will present their ‘Backflow Tester Standards’ that were recently implemented into each utilities rules and

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regulations.

Wednesday, June 17, 2015

#7 8:00-9:00

#8 9:05-10:05 VENDOR DISPLAY -- RANDALL GYM #9 10:20-11:20 No Session

#10 11:25-12:25

Change Happens: How Water Managers and Utility Personnel Can Adapt to and be More Effective with Improvements in Our Industry Nicki Pozos -- Ph. D, PE, Associate Vice President HDR, INC. Combined with Customer Service in McLoughlin Theater Utility operators and managers face many situations where they need to create buy-in for change, whether it be convincing a crew to adopt new asset management software, or communicating the need for water rate increases to the public. Regardless of the situation, operators and managers can be more effective by (1) understanding and connecting with how others think and feel today and (2) being intentional about the perspectives and feelings they would like to create in the future. This presentation will provide practical approaches to allow operators and managers to connect with today’s ever evolving workforce culture, supporting leaders in creating the changes our water utilities need.

#11 1:10-2:10

Successful Communication in the Water Industry Workplace Using Value Based Management Part I Dennis Morrow Janus Youth Programs Values-Based Management is a system of management techniques built on the concept that the mission and objectives of any organization can best be met when management uses skill-based supervision grounded in the values of the agency and focused on the specific needs of each unique employee. The water industry is becoming increasingly diverse in race and culture, gender and gender orientation, age, physical abilities. This diversity brings differences in life experience, values, expectations, and needs from employees. Dealing with these differences can be a challenge for both new and even very experienced supervisors. Values-Based Management will help water managers and operators communicate which will enhance productivity, efficiency, understanding, and customer service.

#12 2:15-3:15 Successful Communication in the Water Industry Workplace Using Value

Based Management Part II

#13 3:30-4:30

Successful Communication in the Water Industry Workplace Using Value

Based Management Part III

Thursday, June 18, 2015

#14

8:00-9:00

Uni-Directional Flushing (UDF) 101 Shad Roundy Murray, Smith & Associates Overview of developing and implementing a Uni-directional Flushing program to enhance or mitigate water distribution system water quality problems.

11

#15 9:05-10:05

Regional Water Providers Consortium – What’s New? Rebecca Geisen Regional Water Providers Consortium Learn about the current projects of the RWPC in emergency management, regional coordination and conservation. Includes an update on the Regional Water Supply Plan Update, Drinking Water Advisory Tool and our latest emergency water equipment drill.

#16 10:20-11:20

Emerging Technologies for Plant Controls Greg Chase Portland Engineering Inc. Emerging technologies for plant controls.

#17 11:25-12:25

Our Reliable Water: the Willamette Water Supply Program Tacy Steele City of Hillsboro Marla Mock Tualatin Valley Water District Tualatin Valley Water District (TVWD) and the City of Hillsboro are partnering to develop the mid-Willamette River at Wilsonville as an additional water supply source. Other water providers in the region are also looking at their options for future participation. There is enough water for today—but steps need to be taken now to have an adequate supply to meet future demands and provide greater reliability. Developing an additional water supply through a partnership supports the region’s plans for responsible growth within urban growth boundaries. The Willamette Water Supply Program is currently the largest water infrastructure program in Oregon and will not be completed until 2026. Come learn how the different Program components, including governance, engineering, and communications work together to ensure a successful Program.

#18 1:10-2:10

The Willamette River - A Reliable Regional Water Supply Todd Heidgerken Tualatin Valley Water District The City of Hillsboro and Tualatin Valley Water District are planning how to meet customer's long-term drinking water needs for 30 years and beyond. Come hear about their water supply planning process and experiences.

#19 2:15-3:15

What's Trending in the Future of Water Wade Hathhorn Sunrise Water Authority What local water providers are doing in terms of alternative water sources and partnerships with neighboring water providers.

#20 3:30-4:30

Construction of a New Willamette River Pipe Crossing Dennis Koellermeier Tigard / Lake Oswego Partnership Permitting, design, and construction of a new raw water pipeline crossing.

12

Section 2

Water Quality & Treatment

Tuesday, June 16, 2015

#1 9:00-10:00


protection/provision of that resource relies heavily on water treatment. To meet the

growing need, and evolving standards, for clean water, improved water treatment

technologies will be needed. Progress toward improving water treatment

technologies should be advanced by research, but the transfer of research results

into engineering practice is an inefficient process. This presentation will explore

the challenges and opportunities for new developments in the water treatment field,

with emphasis on barriers to technology transfer. #2 10:20-11:20 #3 11:25-12:25

#4 1:10-2:10

Maintaining Water Quality from Supply to Distribution Chris Wanner Portland Water Bureau Challenges from major capital projects to reduced demand in systems. Management practices that keep utilities in control will be discussed.

#5 2:15-3:15

Oregon’s Largest Cryptosporidium outbreak in 20 years Kari Salis P.E. Oregon Health Authority – Drinking Water Services Oregon recently had its largest cryptosporidium outbreak in 20 years in Baker City. This presentation will cover the issue and the response of the outbreak.

#6 3:30-4:30

Optimization Goals for Conventional, Direct, Slow Sand and Membrane Filtration Evan Hofeld P.E. Oregon Health Authority – Drinking Water Services Focus on variables to consider when optimizing performance. As part of this presentation a case study will be used to walk through the process of conducting preliminary investigations and troubleshooting, identifying, and implementing activities to optimize performance, and outcomes.


#7 8:00-9:00

Maintaining Water System Operations During Major Construction Kari Duncan City of Lake Oswego The Lake Oswego – Tigard Water Partnership Water Treatment Plant is under construction and Plant staff is working hard to keep the old treatment plant in operation while the new facility is constructed within the same footprint, a feat similar to keeping a patient alive during open heart surgery. Kari will discuss the techniques used for maintaining the supply of safe drinking water and lessons learned in year one of Construction.

#8 9:05-10:05

Reagentless Chlorine Measurement Frank Spevak Emerson Process Management Frank has simplified the subject matter into a not boring presentation. Frank will describe several characterizations of the matter as well as incorporate real world installations.

#9 10:20-11:20 VENDOR DISPLAY -- RANDALL GYM

#10 11:25-12:25

Advances in Control Systems Greg Chase Portland Engineering Inc. Innovations in control systems.

13

#11 1:10-2:10

Source Water Protection Plan Kristel Fesler City of Hillsboro Description coming this week.

#12 2:15-3:15

Everyone Can be an Asset Manager Jim Shaver Pace Engineers Review how daily operational activities can lead to a formal asset management plan and discuss how that can be beneficial to the successful operation of a water utility as well as useful for informing managers, directors, and customers of ongoing costs and considerations.

#13 3:30-4:30

Chemical Feed System Operation and Design Considerations Austin Peters MWH Global Kevin Batridge City of Lake Oswego Austin and Kevin will talk about chemical feed system operation and design. The presentation will consider all aspects of different chemical feed systems from ordering chemicals to the injection point using real world systems as examples

Thursday, June 18, 2015 #14 8:00-9:00 Plant Tours

South Fork Water Board, NCCWC, Wilsonville, Lake Oswego Intake

Limited to 20 participants

Please sign up at registration desk

in Fireside Lounge

Meet in Pauling Center, room P101

#15 9:05-10:05 #16 10:20-11:20 #17 11:25-12:25 #18 1:10-2:10 #19 2:15-3:15

#20 3:30-4:30

14

Section 3

Distribution & Maintenance Tuesday, June 16, 2015

#1 9:00-10:00

The Future of Water Treatment Technology Dr. Paul G. Tratnyek, Professor OHSU Institute of Environmental Health Division of Environmental and Biomolecular Systems Oregon Health & Science University Clean water has been called the “world’s most vital resource” and protection/provision of

that resource relies heavily on water treatment. To meet the growing need, and evolving

standards, for clean water, improved water treatment technologies will be

needed. Progress toward improving water treatment technologies should be advanced by

research, but the transfer of research results into engineering practice is an inefficient

process. This presentation will explore the challenges and opportunities for new

developments in the water treatment field, with emphasis on barriers to technology

transfer.

#2 10:20-11:20

Pipe Material Selection Using Soil Resistivity Testing Jeff Kinney City of Albany The City of Albany has developed a pipe material selection matrix for pipe replacement and new pipe construction projects. The matrix is based in part on soil resistivity testing. Learn how the City conducts these tests and how the selection matrix works.

#3 11:25-12:25

Crossing Under the Willamette River with a 30-inch Pipe Jeff Kinney City of Albany Learn about the successes and challenges faced by the City during their 30-inch water transmission main project that included crossing under the Willamette River.

#4 1:10-2:10

Reduced Pressure and Main Break Events James Nusrala Oregon Health Authority – Drinking Water Services Best management practices for events that occur in the distribution system related to low pressure zones and water main breaks.

#5 2:15-3:15

OHA’s Implementation of the Revised Total Coliform Rule Michelle Byrd Oregon Health Authority – Drinking Water Services Find out how Oregon will implement and manage the federal Revised Total Coliform Rule including what the impacts of the State’s rule will be for public water systems in Oregon.

#6 3:30-4:30

Keys to Effectively Managing Small Water Systems Mike Grimm, P.E. Aquamize, LLC How Effective Utility Management (EUM) can make a big difference in efficiently managing community water systems and what tools are available to implement EUM.


#7 8:00-9:00

Locating Water Mains Mike Grimm, P.E. Aquamize, LLC The first in a series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. This presentation focuses on how to locate water lines and what tools operators use to make sure the line can be located.

15

#8 9:05-10:05

Water Loss Auditing Mike Grimm, P.E. Aquamize, LLC The second in a series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. This session reviews the concept of water loss auditing and categories of non-revenue water.

#9 10:20-11:20

Water Loss Auditing Tools and Demonstration Mike Grimm, P.E. Aquamize, LLC The third in a series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. This presentation focuses on the use and demonstration of tools developed for water loss auditing.


#11 1:10-2:10

Water Leak Detection Tools Brian Moss RJM Company The fourth in a series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. This last session discusses the various tools that are available from ultra-simple to very sophisticated.

#12 2:15-3:15

What Tools Are Available for Leak Detection and How Are They Used? (Part 1) Brian Moss RJM Company The field demonstration portion series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. Operators will get first-hand experience using various tools in a field setting with the instructor.

#13 3:30-4:30

What Tools Are Available for Leak Detection and How Are They Used? (Part 2) Brian Moss RJM Company The field demonstration portion series of presentations developed for the Water Research Foundation to be used to teach operators the importance of water main location and maintenance, water loss auditing, and water leak detection. Operators will get first-hand experience using various tools in a field setting with the instructor.


#14 #15 #16 #17

8:00-9:00 9:05-10:05 10:20-11:20 11:25-12:25

Traffic Safety/Control/Flagging Bill Kolzow ODOT Technology Transfer Center Covers basics of temporary traffic control for protection of work areas. Three year flagger card is awarded if ALL four sessions are attended (4 hours of classroom work).

#18 1:10-2:10

Working Around Gas Mains and the Oregon Dig Law Tobin Werner NW Natural Gas / Oregon Utility Notification Center What distribution system operators need to know and what to practice when excavating for new water lines and water services.

#19 2:15-3:15

Water Main Flushing Geoff Robinson Frank J. Martin Company Why water line flushing is necessary as well as how and when it should be done.

#20 3:30-4:30

Anatomy of a Service Lateral Geoff Robinson Frank J. Martin Company Explore the material types, design, and connections for municipal water system service laterals.

16

Section 4

Basics Tuesday, June 16, 2015

#1 9:00-10:00

The Future of Water Treatment Technology Dr. Paul G. Tratnyek, Professor OHSU Institute of Environmental Health Division of Environmental and Biomolecular Systems Oregon Health & Science University Clean water has been called the “world’s most vital resource” and protection/provision of that resource relies heavily on water treatment. To meet the growing need, and evolving standards, for clean water, improved water treatment technologies will be needed. Progress toward improving water treatment technologies should be advanced by research, but the transfer of research results into engineering practice is an inefficient process. This presentation will explore the challenges and opportunities for new developments in the water treatment field, with emphasis on barriers to technology transfer.

#2 10:20-11:20

Water Lab in a Box: Chlorine, pH, Turbidity, Pb, and Cu Jim Nurmi, Ph.D. Clackamas Community College, Water & Environmental Technology Program (WET) Learn to analyze typical water parameters using current technologies used in the water industry. This is a two hour lab class. Come prepared to do some water chemistry!

#3 11:25-12:25

Water Lab in a Box: Chlorine, pH, Turbidity, Pb, and Cu Continued

#4 1:10-2:10

Water Ops I Certification Math Review Jim Nurmi, Ph.D. Clackamas Community College, Water & Environmental Technology Program (WET) Come and freshen up your math skills. Learn how to solve math problems without “knowing” the correct equations. We will focus on water works math problems and solutions for the level I certification tests.

#5 2:15-3:15

Cyanotoxins in Our Drinking Water? Pete Farrelly Oregon Health Authority Learn about what, where, and by whom do cyanotoxins come from. There are no federal standards for cyanotoxins in our drinking water but several states/counties have developed standards and guidelines. Come learn about what the pacific northwest is doing about cyanotoxins.

#6 3:30-4:30

Dig Safely Oregon Mike Jacobs Tualatin Valley Water District What is new with the Dig Safely Oregon Program. Oregon locating laws and regulations, the Utility Notification Center, and hazards associated with failure to call before you dig.


#7 8:00-9:00

Competent Person Refresher (2 hour) Eric Fullan Hillsboro Water Focus on the 5 S’s of excavation safety and the role of the competent person, with an emphasis on what OSHA looks for when performing a compliance inspection.

#8 9:05-10:05 Competent Person Refresher (2 hour) Continued

#9 10:20-11:20

Oregon’s New Confined Space Rule, What’s New & What’s Stayed the Same! Greg McDonald Public Works Supply Oregon implemented a new confined space rule that took effect January 1, 2015. Come find out what has changed and what has not! Confined space is a term from labor-safety regulations that refers to an area which is enclosed with limited access which make it dangerous. Come learn about how to work in confined spaces.

17

#10 11:25-12:25

Water Meter Management Tammy Rogers Ferguson Waterworks How to efficiently manage your water meters.


#12 2:15-3:15 Water Meter Management Continued

#13

Using DNA to Assess Water Quality Suzanne Delorenzo Clackamas River Water Discuss all the different ways that DNA can be used to look at sources of microbial contamination.


#14 8:00-9:00

The Dangers of Arc-Flash in the Water Works Setting Gregory Murray Veolia: Wilsonville Water Treatment Arc Flash is the result of a rapid release of energy due to an arcing fault between a phase bus bar and another phase bus bar, neutral or a ground. Do not learn about the dangers of Arc-Flash the hard way. Come learn about how to prevent injury due to arc-flash in the water works setting.

#15 9:05-10:05 The Dangers of Arc-Flash in the Water Works Setting Continued

#16 10:20-11:20

Water Sampling and Testing for Bacteriological Samples Jim Nurmi, Ph.D. Clackamas Community College, Water & Environmental Technology Program (WET) Correct sampling is critical in the analysis of water samples for bacteriological tests. One small incorrect mistake can leave you with a false positive = time and $$$. Come and learn with hands on experience how to correctly collect samples and analyze them for Total Coliform and E. Coli.

#17 11:25-12:25

Basic Drinking Water Rules Overview Michelle Byrd Oregon Health Authority Learn about Oregon water regulations.

#18 1:10-2:10

Water Ops II Certification Math Review Jim Nurmi, Ph.D. Clackamas Community College, Water & Environmental Technology Program (WET) Come and freshen up your math skills. Learn how to solve math problems without “knowing” the correct equations. We will focus on water works math problems and solutions for the level II certification tests.

#19 2:15-3:15

The Basics of Pumps (2-hour) Bill Carnes, P.E. - Chief Engineer Pioneer Pump Pump basics including how to read those strange looking pump curves! Get the basics on pumps and how they work within the water industry.

#20 3:30-4:30 The Basics of Pumps (2-hour) Continued

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Section 5

Customer Service

Tuesday - June 16, 2015

#1 9:00-10:00


protection/provision of that resource relies heavily on water treatment. To meet the

growing need, and evolving standards, for clean water, improved water treatment

technologies will be needed. Progress toward improving water treatment

technologies should be advanced by research, but the transfer of research results

into engineering practice is an inefficient process. This presentation will explore the

challenges and opportunities for new developments in the water treatment field,

with emphasis on barriers to technology transfer.

#2 10:20-11:20

The Freeze Events That Shook Us All Night Long! Mike Etienne -- Field Customer Service Lead Tualatin Valley Water District Lee Lawson -- Customer Service Billing Supervisor - TVWD This past winter NW Oregon experienced two severe inclement weather events. TVWD had over 250 service calls in December alone; concerning no water or frozen pipes directly related to the cold weather. Mike and Lee were among the many who led the charge in assisting customers through some unfortunate circumstances. They will discuss lessons learned from the freeze of 2013 and how they applied what they learned just two months later during the second event.

#3 11:25-12:25

Customer Service – It’s Everyone’s Job! Jackie Masters -- Utilities Manager City of Longview While Customer Service Representatives are the most likely people to speak with a customer, who is most likely to meet one face-to-face? The Meter Reader or Field Technician, of course. This session will discuss how utilities can assist all staff in understanding customer service principles and how to be a “Pocket of Excellence”.

#4 1:10-2:10

Water Efficiency is Customer Service Jeff Sandberg Portland Water Bureau When considering whether or not to institute or expand a water efficiency program, keep in mind that these programs provide a valuable customer service to your customers. Presenters will share Portland’s experience with water efficiency programs and impacts on how customers view the bureau. Residential and Industrial/Commercial/Institutional water efficiency programs will be shared along with the customer service value that Portland gets from the offering of these programs.

19

#5 2:15-3:15

Low Income Assistance Program Brad Blake Portland Water Bureau Brad will discuss Portland’s low income assistance program, including the bill discount, crisis assistance, and fixture repair program. Hear the history; learn how the program has changed over the years, and some data on how many households have been helped over the years.

#6 3:30-4:30

Backflow Tester Standards: Holding Testers Accountable to Ensure Your System is Protected Tina Dolan Tualatin Valley Water District Brian Jansen City of Hillsboro The OAR’s require that every backflow assembly is tested annually. There are dozens of testers working in the state of Oregon who submit thousands of test reports each year. But how do we know they are actually performing the work? Who is holding them accountable? Brian and Tina will discuss how their utilities handle everything from incomplete test reports to covered boxes that look like they haven’t been tested in years. They will present their ‘Backflow Tester Standards’ that were recently implemented into each utilities rules and regulations.


#7 8:00-9:00 No Session

#8 9:05-10:05

The History of Tualatin Valley Water District’s Water Catherine Howells -- Ph. D Adjunct Asst. Professor Portland State University TVWD is an example of how a rural water district can grow from servicing a small community to keeping up with rapid growth and a changing economy. Laying pipe to new developments, keeping up with summer water demands and annexing smaller utilities that could not keep up with the growth are just some of the challenges that were overcome on the way to making TVWD one of the largest water systems in the State of Oregon.

#9 10:20-11:20

What Lies Beneath Our Streets: Managing Water Systems and Urban Infrastructure Catherine Howells -- Ph. D Adjunct Asst. Professor Portland State University Our streets and roads serve more than just traffic on the surface. What’s under the streets is equally important for our urban infrastructure: pipes (water, sewer, electricity, gas, cable, etc.). Unfortunately, streets get torn up to repair or replace these pipes. Water utilities need to navigate the disruption of traffic, and sometimes even the road departments are not sympathetic. Catherine will discuss the many complications that are often faced when so many utilities are vying for the same space.

#10 11:25-12:25

Change Happens: How Water Managers and Utility Personnel Can Adapt to and be More Effective with Improvements in Our Industry Nicki Pozos -- Ph. D, PE, Associate Vice President HDR, INC. Utility operators and managers face many situations where they need to create buy-in for change, whether it be convincing a crew to adopt new asset management software, or communicating the need for water rate increases to the public. Regardless of the situation, operators and managers can be more effective by (1) understanding and connecting with how others think and feel today and (2) being intentional about the perspectives and feelings they would like to create in the future. This presentation will provide practical approaches to allow operators and managers to connect with today’s ever evolving workforce culture, supporting leaders in creating the changes our water utilities need.

20

Community

Center

Registration

Fireside Lounge

Pauling Center Supervision & Leadership

P101 Basic Waterworks Training

P131

Gregory Forum Distribution & Maintenance

Gregory Forum A & B

Water Quality & Treatment

Gregory Forum C

McLoughlin Theater Customer Service

Neimeyer Center KEYNOTE SPEAKER

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