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Meeting Agenda available at http://www.goldcoasthealthplan.org _____________________________________________________________________________________________ ADMINISTRATIVE REPORTS RELATING TO THIS AGENDA AND MATERIALS RELATED TO AN AGENDA ITEM SUBMITTED TO THE COMMISSION AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC REVIEW DURING NORMAL BUSINESS HOURS AT THE OFFICE OF THE CLERK OF THE BOARD, 2220 E. GONZALES ROAD, SUITE 200, OXNARD, CA. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, IF YOU NEED SPECIAL ASSISTANCE TO PARTICIPATE IN THIS MEETING, PLEASE CONTACT REBEKAH AT 805/981-6691. REASONABLE ADVANCE NOTIFICATION OF THE NEED FOR ACCOMMODATION PRIOR TO THE MEETING (48 HOURS ADVANCE NOTICE IS PREFERABLE) WILL ENABLE US TO MAKE REASONABLE ARRANGEMENTS TO ENSURE ACCESSIBILITY TO THIS MEETING Ventura County Medi-Cal Managed Care Commission (VCMMCC) dba Gold Coast Health Plan Provider Advisory Committee Meeting 2240 E. Gonzales, Suite 200, Oxnard, CA 93036 Tuesday, November 19, 2013 3:30 p.m. AGENDA CALL TO ORDER / ROLL CALL PUBLIC COMMENT 1. APPROVE MINUTES a. Regular Meeting of February 12, 2013 2. INTRODUCTIONS a. Provider Relations Updates b. Review and Approval of PAC Charter Policy & Procedures i. Policies and Procedures ii. Committee Appointment Application Form iii. Provider Advisory Committee Application Evaluation Tool iv. Provider Advisory Committee Charter c. 2014 Schedule d. Health Care Reform and Medi-Cal Expansion

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  • Meeting Agenda available at http://www.goldcoasthealthplan.org

    _____________________________________________________________________________________________ ADMINISTRATIVE REPORTS RELATING TO THIS AGENDA AND MATERIALS RELATED TO AN AGENDA ITEM SUBMITTED TO THE COMMISSION AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC REVIEW DURING NORMAL BUSINESS HOURS AT THE OFFICE OF THE CLERK OF THE BOARD, 2220 E. GONZALES ROAD, SUITE 200, OXNARD, CA. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, IF YOU NEED SPECIAL ASSISTANCE TO PARTICIPATE IN THIS MEETING, PLEASE CONTACT REBEKAH AT 805/981-6691. REASONABLE ADVANCE NOTIFICATION OF THE NEED FOR ACCOMMODATION PRIOR TO THE MEETING (48 HOURS ADVANCE NOTICE IS PREFERABLE) WILL ENABLE US TO MAKE REASONABLE ARRANGEMENTS TO ENSURE ACCESSIBILITY TO THIS MEETING

    Ventura County Medi-Cal Managed Care Commission (VCMMCC) dba

    Gold Coast Health Plan Provider Advisory Committee Meeting

    2240 E. Gonzales, Suite 200, Oxnard, CA 93036

    Tuesday, November 19, 2013 3:30 p.m.

    AGENDA

    CALL TO ORDER / ROLL CALL PUBLIC COMMENT 1. APPROVE MINUTES

    a. Regular Meeting of February 12, 2013

    2. INTRODUCTIONS

    a. Provider Relations Updates b. Review and Approval of PAC Charter Policy & Procedures

    i. Policies and Procedures

    ii. Committee Appointment Application Form

    iii. Provider Advisory Committee Application Evaluation Tool

    iv. Provider Advisory Committee Charter

    c. 2014 Schedule d. Health Care Reform and Medi-Cal Expansion

    Rebekah EcclesTypewritten text3. APPROVAL ITEMS

  • Ventura County Medi-Cal Managed Care Commission (VCMMCC) dba Gold Coast Health Plan November 19, 2013 Provider Advisory Committee Meeting Agenda (continued) PLACE: 2240 E. Gonzalez, Room 200, Oxnard, CA TIME: 3:30 p.m.

    Meeting Agenda available at http://www.goldcoasthealthplan.org

    _____________________________________________________________________________________________ ADMINISTRATIVE REPORTS RELATING TO THIS AGENDA AND MATERIALS RELATED TO AN AGENDA ITEM SUBMITTED TO THE COMMISSION AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC REVIEW DURING NORMAL BUSINESS HOURS AT THE OFFICE OF THE CLERK OF THE BOARD, 2220 E. GONZALES ROAD, SUITE 200, OXNARD, CA. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, IF YOU NEED SPECIAL ASSISTANCE TO PARTICIPATE IN THIS MEETING, PLEASE CONTACT REBEKAH AT 805/981-6691. REASONABLE ADVANCE NOTIFICATION OF THE NEED FOR ACCOMMODATION PRIOR TO THE MEETING (48 HOURS ADVANCE NOTICE IS PREFERABLE) WILL ENABLE US TO MAKE REASONABLE ARRANGEMENTS TO ENSURE ACCESSIBILITY TO THIS MEETING

    4. INFORMATIONAL ITEMS a. November 2013 Town Hall Meetings b. Third Quarter 2013 Quarterly Network Report c. Geo Access Report

    COMMENTS FROM COMMITTEE MEMBERS ADJOURNMENT

  • Provider Advisory Committee Meeting Minutes

    February 12, 2013 - Page 1 of 3

    Ventura County Medi-Cal Managed Care Commission (VCMMCC) dba Gold Coast Health Plan (GCHP) Provider Advisory Committee Meeting Minutes

    February 12, 2013 (Not official until approved)

    CALL TO ORDER Provider Network Manager Sherri Bennett called the meeting to order at 3:45 p.m. in Suite 200 at the Ventura County Public Health Building located at 2240 E. Gonzales Road, Oxnard, CA 93036. ROLL CALL COMMITTEE MEMBERS PRESENT Antonio Alatorre, Clinicas del Camino Real, Inc. Kimberly Bridges, RN, BSN, Centers for Family Health, Community Memorial Health System Alger Brion, Maywood Acres SNF Mark Minnis, Livingston Memorial VNA Home Health & Hospice Clive Salmon, DPM, Podiatrist Joyce Weckl, RN, Certified Nurse Midwife EXCUSED / ABSENT COMMITTEE MEMBERS C. Albert Reeves, MD, Ventura County Health Care Plan John Roughan, Simi Valley Hospital & Health Care Services Brett Zaer, Superior Mobility Joan Araujo, VCMC Ambulatory Care Administrator STAFF IN ATTENDANCE Michael Engelhard, CEO Debbie Rieger, Interim IT Director Dr. Charles Cho, Chief Medical Officer Jenny Palm, Health Services Director Sherri Bennett, Provider Network Manager Traci R. McGinley, Clerk of the Board PUBLIC COMMENT None.

    1a-1

  • Provider Advisory Committee Meeting Minutes

    February 12, 2013 - Page 2 of 3

    1. APPROVE MINUTES August 22, 2012 Committee Member Minnis moved to approve the Meeting Minutes of August 22, 2012. Committee Member Brion seconded the motion. The motion carried. Approved 6-0. 2. INTRODUCTIONS Staff and Committee Members were introduced. 3. INFORMATION ITEMS

    a. Corrective Action Plan

    CEO Engelhard reported that Gold Coast Health Plan (GCHP) received a Corrective Action Plan (CAP). Department of Health Care Services (DHCS) primarily concerns are regarding areas in operations that need improvement: The IBNR, claims inventory / processing, refunds, leadership / staffing, and financing. CEO Engelhard highlighted some of the areas, stating that the claims processing has been progressively attacked and the number of claims have been drastically reduced. Claims processing turn around needs to be improved. The TNE is the biggest concern, but the State also wishes the Plan to identifying additional cost savings through utilization measures. The last piece of the CAP is the submission of encounter data; as there has been formatting issues. GCHP has responded to these issues and believes the Plan is showing great progress and is becoming stable. Discussion was held regarding the Plan working with a recovery vendor and how that process will work with the Providers.

    b. Ventura Transportation System Provider Network Manager Bennett advised the Committee Members on the RFP process completed by GCHP. The Plan now has a full risk contract with the vendor for transportation services. Members must contact the vendor and then the vendor is required to follow the guidelines.

    c. ACA PCP Rate Increase Provider Network Manager Bennett reviewed the presentation with the Committee and noted that the Plan is waiting for additional guidance from the State on some of the items, as well as the fee schedule. It will be imperative that Providers provide encounter information as the Plan will be required to reconcile with the Providers quarterly. Committee Member Weckl asked about Nurse Practitioner services to which Provider Network Manager Bennett responded that she would research those services and provide the information to Committee Member Weckl.

    1a-2

  • Provider Advisory Committee Meeting Minutes

    February 12, 2013 - Page 3 of 3

    d. Healthy Families Plan Transition Provider Network Manager Bennett advised that effective January 2013 they are individuals are no longer enrolled into Healthy Families and by the end of the year it will be fully phased in. Eligibility will be determined by Human Services and benefits will mirror Medi-Cal Services. Committee Member Alatorre raised concern that GCHP is only recognizing Ventura County Mental Health for mental health services, but it should be any Medi-Cal provider such as Clinicas. Discussion was held regarding the contracting and the phase-in period for continuity of care. Provider Network Manager Bennett advised the Committee that the Plan is setting up meetings with the Networks to discuss the issues and the contracts. GCHP will be doing 90, 60 and 30-Day notices as well as media outreach. The desire is to have minimal or no disruption in coverage. COMMENTS FROM COMMITTEE MEMBERS Committee Member Alatorre noted that VSP treats large groups differently than small groups. Interim COO Undlin was to check into the situation, but Clinicas has not heard back regarding this issue. Provider Network Manager Bennett noted that she would check into the matter. CMO Cho responded that he was not aware of the issues with VSP, but will work with Committee Member Alatorre to work through the issues. Committee Member Minnis raised concerns regarding services for home health and office visits and asked if there is written documentation. Health Services Director Palm responded that all Home Health services require authorization. Committee Member Minnis stressed that there were certain visits that were allowed. Health Services Director Palm noted that the information is on the website and she would provide the information to him. ADJOURNMENT Meeting adjourned at 4:40 p.m.

    1a-3

  • Policies and Procedures

    Title:

    DRAFT- Provider Advisory Committee Charter

    Policy Number: XXXXXXXXXXXX

    1

    Purpose:

    The Ventura County Medi-Cal Managed Care Commission (VCMMCCC) enabling ordinance 4409 (April 2010) and the California Department of Health Care Services, Medi-Cal Managed Care Division, both require the establishment of a Provider Advisory Committee (PAC). The ordinance requires, at a minimum, that this committee meet quarterly and make recommendations, review policies and programs, explore issues and discuss how the plan may best fulfill its mission.

    Policy: A. The PAC will consider and analyze situation of concern and bring its

    recommendations to the Ventura County Medi-Cal Commission (VCMMCC) for consideration.

    B. For the purpose of this policy, PAC shall also be referred to as advisory committee.

    C. VCMMCC encourages provider involvement in the GCHP program.

    D. Advisory committee members shall recuse themselves from voting or from decisions where a conflict of interest may exist.

    E. The composition of the PAC shall reflect the diversity of the health care consumer and provider community. All advisory committee members shall have direct or indirect contact with GCHP Members.

    F. In accordance with ordinance (4409, April 2011) VCMMCC established the PAC. The PAC is comprised of ten (10) voting members, each seat representing a constituency that works with GCHP and its Members.

    1. One (1) of the ten (10) positions is a standing seat represented by the Ventura County Health Care Agency (VCHCA)

    2. The remaining nine (9) members shall service a two year term with no limits on the number of terms a representative may serve.

    a. The two year term shall coincide with GCHPs fiscal year (i.e. July 1st through June 30th).

    3. PAC may include, but is not limited to, individuals representing, or that represent the interest of:

    a. Allied health services providers;

    b. Community Clinics;

    c. Hospitals;

    3bi-1

  • Policies and Procedures

    Title:

    DRAFT Policy Number: XXXXXXXXXXXX

    2

    d. Long Term Care;

    e. Home Health/Hospice;

    f. Nurse

    g. Physician:

    h. Traditional/Safety Net;

    i. VCHCA

    G. PAC shall conduct a nomination process to recruit potential candidates for the impending vacant seats in accordance with this policy.

    1. The advisory committee shall conduct an annual recruitment and nomination process.

    a. At the end of each fiscal year, approximately half of the seats terms expire, alternating between five (5) vacancies one (1) year and five (5) vacancies the subsequent year.

    2. The advisory committee shall conduct a recruitment and nomination process if a seat is vacated mid-term.

    a. Candidates that fill a vacated seat med-term shall complete the term for that specific seat, which will be less than a full two (2) year term.

    H. On an annual basis, PAC shall select a chairperson from its membership to coincide with the annual recruitment and nomination process. Recruitment and selection shall be conducted in accordance with Procedure D of this policy.

    1. The PAC chairperson may service two (2) consecutive one (1) year terms.

    2. The PAC chairperson may be removed by a majority vote from the VCMMCC.

    I. To establish a nomination ad hoc subcommittee, PAC chairperson shall ask for three (3) to four (4) volunteers. PAC members who are being considered for reappointment, cannot participate in their respective nomination ad hoc subcommittee.

    1. Each PAC nomination subcommittee shall:

    a. Review, evaluate, and select a prospective candidate of each of the open seats, in accordance with Procedure (Section - E) of this policy.

    b. Forward the prospective candidate(s) to the advisory committee for review and approval.

    3bi-2

  • Policies and Procedures

    Title:

    DRAFT Policy Number: XXXXXXXXXXXX

    3

    2. Following approval from the advisory committee, the recommended candidate(s) shall be forwarded to the VCMMCC for review and approval.

    J. VCMMCC shall review and have final approval for all appointments, reappointments, and chairperson appointments to the advisory committee.

    K. Advisory committee members shall attend all regularly scheduled meetings, unless they have an excused absence. An absence shall be considered excused if an advisory committee member provides notification of a absence to GCHP staff prior to the advisory committee meeting. GCHP staff shall inform the chairperson of the respective advisory committee, the Chief Executive Officer, and VCMMCC when an advisory committee member fails to attend two (2) consecutive regularly scheduled meetings upon the following:

    1. Upon notification of an advisory committee members absence at two (2) consecutive regularly scheduled meetings.

    2. Advisory committee members attendance shall be considered as a criterion upon reapplication.

    Procedure: A. PAC composition

    1. The composition of the PAC shall reflect the cultural diversity and special needs of the GCHP membership.

    2. Specific agency representatives shall serve on the advisory committee as standing members.

    a. VCHCA shall have one seat designated.

    B. PAC meeting frequency

    1. PAC shall meet at least quarterly.

    2. PAC shall adopt a yearly meeting schedule at the first regularly scheduled meeting during fourth quarter for the oncoming year.

    3. VCMMCC shall approve the meeting schedules, including location and time of the regular advisory committee meetings.

    4. Attendance by a simple majority of appointed members shall constitute a quorum.

    C. PAC recruitment process

    1. GCHP shall begin recruitment of potential candidates in January of each year.

    3bi-3

  • Policies and Procedures

    Title:

    DRAFT Policy Number: XXXXXXXXXXXX

    4

    2. GCHP shall include, but not be limited to, the following notification methods for impending vacancies:

    a. Outreach to Provider communities

    b. Placement of vacancy on the GCHP website

    c. Advertisement of vacancies in GCHP monthly Provider Operations Bulletin

    3. Advisory committee chairperson shall inquire of its membership whether there are interested candidates who wish to be considered as a chairperson for the upcoming year.

    D. PAC nomination evaluation process

    1. Advisory committee chairperson shall request three (3) to four (4) members, who are not being considered for reappointment, to volunteer to service on the nominations ad hoc subcommittee.

    2. Prior to the PAC nomination ad hoc subcommittee meetings:

    a. Ad hoc subcommittee members shall individually evaluate and score the application for each of the prospective candidates using the Applicant Evaluation Tool.

    b. Ad hoc subcommittee members shall individually evaluate and select a chairperson.

    c. At the discretion of the ad hoc subcommittee, GCHP may contact a prospective candidates references for additional information and background information.

    3. Ad hoc subcommittee shall convene to discuss and select a chairperson and a candidate for expiring seats by using the findings for the Applicant Evaluation Tool, the attendance record if relevant, and the prospective candidates references.

    E. PAC selection and approval process for prospective chairpersons and advisory committee candidates

    1. Upon selection of a recommendation for chairperson and a slate of candidates, each Ad hoc subcommittee shall forward its recommendation to the PAC for review and approval.

    2. Following PAC approval, the proposed chairpersons and slates of candidates shall be submitted to the VCMMCC for review and final approval.

    3. Following VCMMCC approval of the PACs recommendation, the new PAC members shall be effective July 1.

    3bi-4

  • Policies and Procedures

    Title:

    DRAFT Policy Number: XXXXXXXXXXXX

    5

    4. GCHP shall provide new PAC members with a new member orientation.

    Attachments: References: Revision History:

    Review Date Revised Date

    Approved By

    3bi-5

  • VCMMCC dba Gold Coast Health Plan Committee Application Page 1 of 2

    Ventura County Medi-Cal Managed Care Commission dba Gold Coast Health Plan

    COMMITTEE APPOINTMENT APPLICATION FORM Name of Applicant: ______________________________________________________________

    E-mail Address: _________________________________________________________________

    Home Address: ___________________________________City: _______________ Zip ________

    Home Phone: _______________________ Cell Phone: _______________________ Current Employer: ________________________________________________________________

    Work Address: ____________________________________City: _______________ Zip: ________

    Work Phone: ________________________ Name of Committee to which you are applying: _________________________________________ EXPERIENCE: What experience, training, education, or interests, specifically qualifies you as an appointee to the Committee?

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________ PUBLIC SERVICE: List (past or present) public service appointments, or elected positions you (or your spouse) held (please list dates served):

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________ PUBLIC SERVICE AGENCIES: List past or present affiliations you (or your spouse) have with public service agencies:

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________ AFFILIATIONS: List past or present affiliations with private and / or public health plans:

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________

    3bii-1

  • VCMMCC dba Gold Coast Health Plan Committee Application Page 2 of 2

    ORGANIZATIONS: List community organizations to which you belong:

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________ CONVICTIONS AND PENALTIES: Have you ever been convicted of a felony? If yes, give date(s), location(s) and penalties. (Convictions are evaluated for each position and are not necessarily disqualifying.):

    _______________________________________________________________________________

    _______________________________________________________________________________

    _______________________________________________________________________________ REFERENCES: Provide a minimum of three references and their contact information: 1. Name: _______________________________________________________________________

    Affiliation: ______________________________________________________________________

    Contact Phone Number: _____________________ 2. Name: _______________________________________________________________________

    Affiliation: _______________________________________________________________________

    Contact Phone Number: _____________________ 3. Name: _______________________________________________________________________

    Affiliation: ______________________________________________________________________

    Contact Phone Number: ____________________ You are invited to include a copy of your resume or any supplemental information that you feel may assist in the evaluation of your application ______________________________________________ _____________________________ (Signature) (Date) COMPLETE FORM AND RETURN TO: Ventura County Medi-Cal Managed Care Commission dba Gold Coast Health Plan Clerk of the Board 2220 E. Gonzales Road, Suite 200 Oxnard, CA 93036

    3bii-2

  • Applicant Name: _______________________

    Provider Advisory Committee Application Evaluation Tool Position Applying For: __________________ (use one per applicant)

    Questions should be rated 1 through 5 based on how well the applicant satisfies the following statements: 5 = Excellent; 4 = Very Good; 3 = Average; 2 = Fair; 1 = Poor

    Criteria for Nomination Consideration and Point Scale Possible Points

    Awarded Points

    Experience: Training, education, or interests, specifically qualifies as an appointee to the Committee?

    1-5

    Public Service: (past or present) public service appointments, or elected positions

    1-5

    Public Service Agencies: (past or present) affiliations applicant has with public service agencies:

    1-5

    Affiliations: (past or present) affiliations with private and / or public health plans

    1-5

    Organizations: Community organizations to which applicant belongs 1-5 Supportive letters of reference Yes = 5

    No = 0

    Total Points 30

    3biii-1

  • PROVIDER ADVISORY COMMITTEE CHARTER

    Purpose The Ventura County Medi-Cal Managed Care Commission (VCMMC) enabling ordinance 4409 (April 2010) and the California Department of Health Care Services, Medi-Cal Managed Care Division, both require the establishment of a Provider Advisory Committee. The ordinance requires, at a minimum, that this committee meet quarterly and make recommendations, review policies and programs, explore issues and discuss how the plan may best fulfill its mission.

    Duties and Responsibilities

    The role of the Provider Advisory Committee is to consider and analyze situations of concern and bring its recommendations to the Commission for its consideration. More specific duties will be established by the committee.

    PAC Composition and Qualifications

    The Commission decided that the Provider Advisory Committee would consist of ten members with one dedicated seat representing the Ventura County Health Care Agency (VCHCA). Each of the appointed members, with the exception of the designated VCHCA seat position, would serve a two-year term, have no term limits and individuals could apply for re-appointment. The ten voting members would represent various professional disciplines and / or constituencies, which include: Allied Health Services, Community Clinics, Hospital, Long Term Care, Non-Physician Medical Practitioners, Nurses, Physician and Traditional / Safety Net.

    Current Provider Advisory Committee

    1. Allied Health Services: Brett Zaer, Superior Mobility Durable Medical Equipment 2. Community Clinics: Kimberly Bridges, RN, Centers for Family Health, CMHS 3. Hospital: John Roughan, Simi Valley Adventist Hospital 4. Long Term Care: Alger Brion, COO, Maywood Acres SNF 5. Home Health / Hospice: Mark Minnis, CFO, Livingston VNA and Hospice 6. Non-Physician Practitioner: Clive Salmon, DPM, Podiatrist 7. Nurse: Joyce Weckl, RN, Certified Nurse Midwife 8. Physician: C. Albert Reeves, MD, Ventura County Health Care Plan 9. Traditional / Safety Net: Antonio Alatorre, Clinicas del Camino Real 10. VCHCA: Terrie Stanley, RN [now vacant as of 3/30/12; new nominee pending]

    Management Details of Committee Operations

    3biv-1

  • The Provider Advisory Committee is chaired by the Plans Director of Provider Relations and Provider Contracting. The Provider Relations Department prepares the agenda, collects data for consideration, creates meeting packets and takes care of all administrative details such as attendance records, minutes of the meeting, payment of honoraria for attendance, etc.

    Committee Feedback

    Feedback from the PAC is relayed to the appropriate GCHP committee, management principal or department for any necessary action.

    PROVIDER ADVISORY COMMITTEE

    MEMBER BIOS

    Antonio Alatorre, COO, Clinicas del Camino Real, Inc. Mr. Alatorre has been with Clinicas for 25 years and has seen the growth from two health center sites in 1985 to providing services in 35 sites in 2010. The target population of Clinicas has always been the Farmworker population although everyone is welcomed. Mr. Alatorres passion in serving the Farmworker population started at home since he comes from a Farmworker family and he himself worked in the fields to help his family during the school summer breaks. He serves on several State PCA / NACHC committees and is very involved in advocating for the patient population that Clinicas serves at a local, State and Federal level. He earned a BS degree in Management at Cal State University Northridge and has served in his current position as COO since 2002.

    Kimberly Bridges, RN, BSN, Assistant VP, Centers for Family Health an operating unit of the Community Memorial Health System in Ventura. She is a registered nurse with a Bachelors of Science degree in nursing and has been practicing as a nurse for 22 years. The Centers for Family Health where she serves as a director has eleven health centers and 2 Management Service Organizations (MSOs) that manages private medical offices owned and operated by CMHS. Kimberly has been with CMHS off and on for eleven years. Alger L. Brion, COO, Maywood Acres SNF. Mr. Brion is a Licensed Nursing Home Administrator, Licensed Hospice Administrator and previously held a RCFE Administrator license. In addition to being responsible for day-to-day operation of skilled nursing facilities he has been involved in various administrative functions involving skilled nursing facilities including purchase, acquisition and licensing of

    3biv-2

  • SNFs, setting up of Sub- Acute units in at least two skilled nursing facilities, handling corporate insurance negotiations, and budget preparation, implementation and monitoring. Mr. Brion has held administrative positions at the Sophia Lyn Convalescent Hospital, Villa Oaks Convalescent Hospital, Camellia Gardens, Country Villa East, Rosecrans Care Center, and Gladstone Care and Rehabilitation. Mark Minnis, CFO, Livingston VNA and Hospice. Mr. Minnis is a CPA by training and has led health care finance in a number of organizations in California including hospitals, skilled nursing facilities, and with Planned Parenthood just prior to joining Livingston. He has an excellent grasp on home health and hospice care and the needs of the Medi-Cal and uninsured. Mr. Minnis holds a Bachelor of Science Degree in Business Administration from California State University, Long Beach.

    C. Albert Reeves, M.D., Medical Director, Ventura County Health Care Plan. Dr. Reeves has a Medical Degree from UCLA, and Family Medicine Residency from San Bernardino County Medical Center. He has been in private practice in Camarillo since 1978 and has been the Medical Director for the Ventura County Health Care Plan since 2009.

    John F. Roughan, Senior Director of Managed Care and Network Development, Simi Valley Hospital. Mr. Roughan started at SVH in April 2008, after almost three years at Blue Cross of California in Woodland Hills. He worked there as director of network relations and, more recently, as senior contract manager. Mr. Roughan has 20 years experience in managed careprimarily doing network development and provider contracting for health plansand, before that, 15 years of work in hospital administration. He has an undergraduate degree from Valley State College (Cal State, Northridge) and an executive MBA from UCLA.

    Clive Salmon, DPM, Practicing Podiatrist. Graduated from Long Beach State University with a Bachelors Degree in Biology in 1975. Graduated from The California College of Podiatric Medicine in 1979. He began private practice in Oxnard in 1980 and has been in practice here ever since. Dr. Salmon also worked as the staff podiatrist for Camarillo State Hospital for twelve years from 1984 until it closed in 1996.

    Joyce Weckl, RN, Certified Nurse Midwife. Ms. Weckl has been a nurse-midwife/ women's nurse- practitioner in Ventura County since 1996. She is pursuing board certification as a psychiatric / mental health nurse-practitioner. Ms. Weckl provides care to Medi-Cal beneficiaries and has a deep concern about the level of care they receive. She brings a strong emphasis on care for women, infants, and their families with ideas on early infant attachment, breast feeding, and healthy families. Brett Zaer, President, Super Mobility Durable Medical Equipment. President and General Manager of superior Mobility 12 yearsservicing Ventura County since 1998 and Southern California since 1979. Two locations; one in Torrance with 30 employees and focusing on complex rehab and individuals with severe disabilities. Our

    3biv-3

  • specialty is mobility and seating and positioning products. We service all of Southern California minus San Diego County. ATPAssistive Technology Professional, oversee a team of ATPs and run the daily operations of the sales and service components of the company. BACommunications, University of California Santa Barbara. Joan R. Araujo, RN, MHSA; Deputy Director Ventura County Health Care Agency Ms. Araujo has more than 20 years of health care leadership experience, having joined the Health Care Agency in 2009. Ms. Araujo oversees operations of Ambulatory Care services, which involves more than 500,000 patient visits each year through the VCMC network of affiliated clinics and urgent care centers located in nine cities throughout Ventura County. Ms. Araujo had operational oversight of the Family Medicine Residency and Specialty Care Center construction as well as recent clinic expansions. Her role includes strategic planning of new facility development, physician recruitment, oversight during construction, fundraising, and compliance with OSHPD, Joint Commission and other regulatory bodies. She has been instrumental in the conversion of 19 clinic locations to Federally Qualified Health Centers. She had previously served VCMC as Director of Health Care Services for the VCHCP. Ms. Araujo has earned a Master of Science degree in Health Services Administration and Bachelor of Arts degree in Health Care Administration, as well as Registered Nursing and Licensed Vocational Nursing degrees.

    3biv-4

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  • Age

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    ent

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    Org

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    tatu

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    lre

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    cial

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    ance

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    Clin

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    Co

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  • ICD

    -10

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    arin

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  • ICD

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    tan

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    fica

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    emb

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    care

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    tial

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    alyt

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    for

    pu

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    hea

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    and

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    dat

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    s co

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    14

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  • Wh

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    pig

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    ruck

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    5.5

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  • Edit

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  • AC

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  • Eli

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  • Be

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    on

    .

    4a-34

  • Wh

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    rovi

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    s w

    ill b

    e ex

    pec

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    to

    use

    a d

    epre

    ssio

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    atin

    g to

    ol t

    o d

    eter

    min

    e w

    hen

    to m

    ake

    a b

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    l.

    P

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    der

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    ecte

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    s in

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    e St

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    HA

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    A)

    to

    det

    erm

    ine

    wh

    ich

    mem

    ber

    s w

    ill b

    enef

    it f

    rom

    SB

    IRT

    (scr

    een

    ing,

    bri

    ef

    inte

    rven

    tio

    n, a

    nd

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    the

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    thes

    e n

    ew A

    CA

    ben

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    s. W

    e w

    ill s

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    form

    atio

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    4a-35

  • LIH

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    4a-36

  • LIH

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    4a-37

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    4a-38

  • Op

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    4a-39

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    4a-40

  • IH

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    4a-41

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    4a-42

    http://www.dhcs.ca.gov/formsandpubs/forms/Pages/StayingHealthyAssessmentQuestionnaires.aspx#Spanishhttp://www.dhcs.ca.gov/formsandpubs/forms/Pages/StayingHealthyAssessmentQuestionnaires.aspx#Spanishhttp://www.dhcs.ca.gov/formsandpubs/forms/Pages/StayingHealthyAssessmentQuestionnaires.aspx#Spanish

  • Wh

    at is

    th

    e IH

    A?

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    is a

    co

    mp

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    emb

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    init

    ial e

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    s) w

    ith

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    PC

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    enab

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    the

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    CP

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    f th

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    4a-43

  • IHA

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    ou

    r (4

    ) C

    om

    po

    ne

    nts

    Th

    e IH

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    clu

    des

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    om

    pre

    hen

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    tory

    f

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    r el

    emen

    ts t

    o b

    e as

    sess

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    ry o

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    rese

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    ess

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    juri

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    rio

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    per

    atio

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    rio

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    ion

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    4a-44

  • IHA

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    ou

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    ) C

    om

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    nts

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    on

    t

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    oci

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    Sta

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    and

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    men

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    plo

    ymen

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    pat

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    isto

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    . Use

    of

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    ho

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    rugs

    , an

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    ob

    acco

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    evel

    of

    edu

    cati

    on

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    exu

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    iew

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    4a-45

  • IHA

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    ime

    fram

    e

    Ea

    ch P

    CP

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    equ

    ired

    to

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    edu

    le a

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    e IH

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    Co

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    in 1

    20

    day

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    rollm

    ent

    Pro

    vid

    ers

    can

    do

    wn

    load

    nam

    es o

    f n

    ew m

    emb

    ers

    via

    the

    Pro

    vid

    er P

    ort

    al

    Co

    ntr

    acte

    d P

    rovi

    der

    s ca

    n c

    on

    tact

    mem

    ber

    s an

    d s

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    ule

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    ents

    4a-46

  • IHA

    M

    isse

    d o

    r B

    roke

    n A

    pp

    oin

    tme

    nts

    M

    isse

    d/b

    roke

    n a

    pp

    oin

    tmen

    t is

    to

    be

    do

    cum

    ente

    d in

    th

    e p

    rovi

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    eco

    rd.

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    eate

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    ttem

    pts

    will

    be

    mad

    e to

    rea

    ch t

    he

    mem

    ber

    to

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    eter

    min

    e an

    d d

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    men

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    e re

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    n f

    or

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    app

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    t.

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    HP

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    vid

    ers

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    ecte

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    o m

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    ast

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    e d

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    men

    ted

    att

    emp

    ts t

    hat

    dem

    on

    stra

    te C

    on

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    ts

    un

    succ

    essf

    ul e

    ffo

    rts

    to c

    on

    tact

    mem

    ber

    an

    d s

    ched

    ule

    th

    e IH

    A.

    4a-47

  • IHA

    M

    isse

    d o

    r b

    roke

    n A

    pp

    oin

    tme

    nts

    If t

    hes

    e ef

    fort

    s p

    rove

    to

    be

    un

    succ

    essf

    ul,

    the

    do

    cum

    enta

    tio

    n m

    ust

    incl

    ud

    e at

    leas

    t th

    e fo

    llow

    ing:

    On

    e at

    tem

    pt

    to c

    on

    tact

    mem

    ber

    by

    ph

    on

    e

    O

    ne

    atte

    mp

    t to

    co

    nta

    ct m

    emb

    er b

    y le

    tter

    or

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    stca

    rd

    The

    con

    tra

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    emp

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    rm

    the

    IHA

    at

    sub

    seq

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    on

    ents

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    f th

    e IH

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    om

    ple

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    4a-48

  • 2220 E. Gonzales Rd, Suite 200 Oxnard, California 93036

    Phone: 805-981-5320 Fax: 805-981-5314

    Gold Coast Health Plan DHCS Contract No. 10-87128 Page 1 of 6

    Reporting Period: July 1 September 30 2013

    October 30, 2013 Sunita Kapoor, RN, BSN Contract Manager County Organized Health Systems Unit Medi-Cal Managed Care Division 1501 Capitol Ave. Ste. 71.4008 MS-4407 Sacramento, CA 95814-5005 RE: Report of Changes in Provider Network, 3rd Quarter 2013 (July 1 September 30, 2013) This information is provided to comply with Exhibit A Attachment 6, Provision 10 of our contract (Provider Network Report) to deliver services to Medi-Cal beneficiaries in Ventura County. There were (12) primary care provider(s) added to Gold Coast Health Plan Medi-Cal provider network during the Third Quarter of this year (July 1 September 30, 2013). There were (5) primary care provider terminations.

    Primary Care Provider Additions for Ventura County

    Provider Location Specialty Languages

    *Gonzales, Isabel Ventura Family Medicine Spanish

    *Kang, Seong Thousand Oaks Family Medicine Korean

    Larsen, Fran Ventura Family Medicine

    *Morris, Carolyn Santa Paula Family Medicine

    *Raheel, Seema Ventura Internal Medicine

    Persian, Bugarian, Pashto

    Lauzon, Vanessa Ventura Family Medicine

    Sanders, Catherine Ventura Family Medicine

    *Adigopula, Sunitha Oxnard, Moorpark Pediatrics

    *Ngu, Rosalind Moorpark Family Nurse Practitioner

    Spanish, Tagalog

    Borden, Teresa Oxnard, Ventura Family Medicine

    Rodriguez, Joseph Oxnard Family Medicine

    Aline, Peter Oxnard Internal Medicine

    4b-1

  • 2220 E. Gonzales Rd, Suite 200 Oxnard, California 93036

    Phone: 805-981-5320 Fax: 805-981-5314

    Gold Coast Health Plan DHCS Contract No. 10-87128 Page 2 of 6

    Reporting Period: July 1 September 30 2013

    *Safety Net Provider

    Primary Care Provider Terminations for Ventura County

    Provider Location Specialty Languages Reason

    *Li, Connie Moorpark, Oxnard Pediatrics Cantonese Mandarin

    Resigned

    *Vicente, Joan Santa Paula Family Medicine Tagalog, Spanish

    Resigned

    Saucedo, Mario Oxnard, Santa

    Paula Family Medicine Leaving Group

    *Malinoff, Frances Ventura Pediatrics Spanish Resigned

    Norlander, Amanda Ventura Family Medicine Spanish Resigned

    *Safety Net Provider

    There were (28) specialty care providers added to Gold Coast Health Plan Medi-Cal provider network during the Third Quarter of this year (July 1 September 30, 2013). There were (8) specialty providers terminations from Gold Coast Health Plan Medi-Cal provider network.

    Specialty Care Provider Additions for Ventura County

    Provider Location Specialty Languages Spoken (Other than English)

    Harake,Bilal Ventura Pediatric Cardiology Spanish

    Singh,Karandeep Oxnard Cardiovascular Disease Hindu, Punjabi

    Cole,Terry Ventura OB/GYN Spanish

    Alves,Carlos Thousand Oaks

    Cardiac Electrophysiology Spanish, Italian

    Nazemi,Pehzman Thousand Oaks Opthalmology Spanish

    Dexter,John Ventura

    Wound Care and Hyperbaric Medicine

    Patel,Rishi Camarillo Cardiovascular Disease Hebrew

    Sarafzadeh,Yasmin

    Newbury Park, Santa Paula, Simi Valley OB/GYN

    Shu,Tiffany Ventura OB/GYN Mandarin

    Parsa,Miriam Ventura Pediatrics

    Albay,Diana Oxnard Endocrinology

    Kokorowski,Paul Oxnard Pediatric Urology

    Hartshorn,Timothy Ventura Orthopaedic Surgery

    Gholami,Parviz Simi Valley Gastroenterology

    4b-2

  • 2220 E. Gonzales Rd, Suite 200 Oxnard, California 93036

    Phone: 805-981-5320 Fax: 805-981-5314

    Gold Coast Health Plan DHCS Contract No. 10-87128 Page 3 of 6

    Reporting Period: July 1 September 30 2013

    Rosenberg,Joshua Ventura

    Oncology, Hematology, & Radiology Farsi

    Walkowsky,Tihele Fillmore, Ojai OB/GYN

    Casarez,Timonthy Thousand Oaks Pediatric Cardiology

    Ferry,David Thousand Oaks Pediatric Cardiology

    John-Kelly,Helen Ventura

    Pediatric Gastroenterology

    Kim, Nancy Thousand Oaks Pediatric Cardiology

    Lakhani, Mohan Simi Valley

    Cardiovascular Disease Hindi, Sindhi

    Rishi,Patel Oxnard

    Cardiovascular Disease

    Singh,Harpreet Oxnard Internal Medicine Hindu, Punjabi

    Singh,Karandeep Oxnard Internal Medicine Hindu, Punjabi

    Sukpreet,Walia Oxnard Gastroenterology Spanish, Pujabi, Hindi

    Wong, Jeffrey Thousand Oaks Pediatric Cardiology

    Arfaei,Ashgar

    Ventura Pulmonary Medicine Bernstein,Robert

    Ventura Pulmonary Medicine Spanish

    Specialty Care Provider Terminations for Ventura County

    Provider Location Specialty Languages Reason

    Allins, Alexander Ventura General Surgery Spanish Leaving Delegated Group

    Zimmerman, Andre Santa Paula,

    Fillmore Orthopaedic Surgery Spanish Leaving Delegated Group

    Sugasawara, Roy Oxnard Urology Leaving Delegated

    Group.

    Allins, Alexander Ventura General Surgery Spanish Resigned

    Kaminski, Stephen Ventura General Surgery Spanish Leaving Delegated Group

    Kessey, Kofi Ventura Neurosurgery Spanish Leaving Delegated Group

    Skaist, Leonard Oxnard Urology Spanish Leaving Delegated Group

    Bove, Ale