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Venue Guide

© 2012 The Coca-Cola dome | Venue Guide | 2012 - 20132

accessibility • experience • excellence

© 2012 The Coca-Cola dome | Venue Guide | 2012 - 2013 3

Welcome!

Dear Event Organiser,

On behalf of the Coca-Cola dome, we would like to take this opportunity of welcoming you to our venue.

Since the event management team was not part of the creative team that produced the event, it is important that we be informed of all the needs of the event well before it commences. This includes schedules and all resources: human and equipment. In this way we can prepare well in advance for the needs of our clients, ensuring that the events within the Coca-Cola dome are facilitated in the best manner possible.

The venue guide has been designed to serve as reference guide to assist you in finding answers to the most frequently asked questions and as such, contains information you will need to prepare for your event. It is our aim to make the entire process, from initial meetings through to the actual event day(s) as user-friendly and have as few surprises, as possible.

Through excellent service, our focus and goal is to give you the Event Organiser, maximum benefit for your investment, and to ensure that the event is extremely successful for you.

Should you require any assistance, please feel free to contact the relevant member of the venue management team.

The guide has been divided into the following sections:

• Business Information (contact details, the team, location, etc.)

• General Information and Technical Aspects

• Venue Logistics

• Floor plans (process in drawing, approvals, ticketing, etc.)

• Safety, Emergency Management Services and Disaster Management

• Main Arena – Level 2

• Mezzanine – Level 3

• Accommodation

• Annexures

We look forward to welcoming you and your event to the Coca-Cola dome.

Assuring you of our best attention at all times,

CYNTHIA PENPRASE

General Manager

Note - information correct at time of going to print – subject to change without prior notice.


Index

SECTION 1 | BuSINESS INfORmATION ........................................................................................ 8 A | Contact Details ......................................................................................................................................................... 8

B | The Coca-Cola dome Team ...................................................................................................................................... 8

C | Disclaimer Clause .................................................................................................................................................... 8

D | Banking Details ........................................................................................................................................................ 9

E | Location & Access .................................................................................................................................................... 9

SECTION 2 | GENERAl INfORmATION & TECHNICAl ASPECTS ................................................ 10Accreditation ............................................................................................................................................................... 10

Additional Venues ......................................................................................................................................................... 10

Air Conditioning ........................................................................................................................................................... 10

Aisles ........................................................................................................................................................................ 10

Atm ........................................................................................................................................................................ 10

Automated Building Management System ................................................................................................................. 11

Baby Feeding Room ..................................................................................................................................................... 11

Banner Hanging ........................................................................................................................................................... 11

Bleachers (Retractable Seating) ................................................................................................................................. 13

Branding | Signage ...................................................................................................................................................... 13

Business Centre ........................................................................................................................................................... 14

Cable Runs / Ducting ................................................................................................................................................... 14

Chaperoning of Children .............................................................................................................................................. 14

Damage (Floor And Venue) ......................................................................................................................................... 14

Disabled Facilities ........................................................................................................................................................ 16

Draping & Stage Skirts ................................................................................................................................................ 17

Early Access ................................................................................................................................................................. 17

Floor Plan Approval...................................................................................................................................................... 17

Machinery / Equipment Collection .............................................................................................................................. 17

Hospitality Suites ......................................................................................................................................................... 18

Information and Problem Solving ................................................................................................................................ 18

Medical - the Coca-Cola dome Clinic ......................................................................................................................... 18

Meetings ....................................................................................................................................................................... 19

Mobile Credit Card Facilities ....................................................................................................................................... 20

Permitted Suppliers List .............................................................................................................................................. 20

Photographer ............................................................................................................................................................... 20

Public Address System ................................................................................................................................................ 21

Public Safety ................................................................................................................................................................. 21

Public Telephones ........................................................................................................................................................ 21

Rigging / Mother Grid .................................................................................................................................................. 21


Roller Doors ................................................................................................................................................................. 21

Safety And Security Management ............................................................................................................................... 22

Samro Licence ............................................................................................................................................................. 22

Seated Areas within an Event ...................................................................................................................................... 24

Smoking Legislation .................................................................................................................................................... 24

Storage ....................................................................................................................................................................... 26

Structural Engineer Approval ...................................................................................................................................... 26

Telecommunications .................................................................................................................................................... 26

The Dome Banqueting ................................................................................................................................................. 27

Ticket Office .................................................................................................................................................................. 27

Ticketing ....................................................................................................................................................................... 27

Venues ........................................................................................................................................................................ 28

Venue Capacities .......................................................................................................................................................... 30

Wi-Fi Hotspot Internet Access ..................................................................................................................................... 31

SECTION 3 | VENuE lOGISTICS .................................................................................................. 35A | Cleaning .................................................................................................................................................................. 35

B | Electrical Systems ................................................................................................................................................. 36

C | Food & Beverages .................................................................................................................................................. 36

D | Parking ................................................................................................................................................................... 38

E | Rigging Guidelines .................................................................................................................................................. 39

F | Security ................................................................................................................................................................... 42

SECTION 4 | flOOR PlANS ........................................................................................................ 46Floor Plans (Drawing & Approvals) ............................................................................................................................. 46

Venue Capacity ............................................................................................................................................................. 47

Ticketing Procedure ..................................................................................................................................................... 47

Requirements for Drawing Floor Plans ...................................................................................................................... 48

SECTION 5 | SAfETY, EmERGENCY mANAGEmENT SERVICES & DISASTER mANAGEmENT .... 52Introduction .................................................................................................................................................................. 52

Electrical Procedures & Regulations .......................................................................................................................... 52

Elevators ....................................................................................................................................................................... 53

Emergency Procedures & Fire Regulations ............................................................................................................... 53

Exits / Fire Escapes ...................................................................................................................................................... 53

Fire Equipment ............................................................................................................................................................. 54

Fire Retardation ........................................................................................................................................................... 54

Floor Plan Requirements ............................................................................................................................................ 54

Gas Regulations ........................................................................................................................................................... 55


General Notes And Guidelines for Organisers ............................................................................................................ 56

Insurance ...................................................................................................................................................................... 57

Liability ........................................................................................................................................................................ 57

Occupational Health & Safety Act Regulations .......................................................................................................... 58

Public Services ............................................................................................................................................................. 58

Pyrotechnics & Special Effects.................................................................................................................................... 58

Risk Assessment .......................................................................................................................................................... 58

Safe Working Practices ................................................................................................................................................ 59

Safety Guidelines .......................................................................................................................................................... 59

Structural Stability ....................................................................................................................................................... 60

The Coca-Cola dome and Client Responsibilities ...................................................................................................... 60

Vehicles, Display........................................................................................................................................................... 62

Vehicles, Parked within the Building ........................................................................................................................... 62

SECTION 6 | mAIN ARENA – lEVEl 2 ......................................................................................... 63Access Between Levels................................................................................................................................................ 63

Capacity ........................................................................................................................................................................ 63

Facilities ....................................................................................................................................................................... 63

Floor Ducting Power and Cable Access ..................................................................................................................... 63

Floor Plans ................................................................................................................................................................... 64

Floor Loading and Height Restrictions ....................................................................................................................... 64

Loading Areas .............................................................................................................................................................. 64

Multi Purpose Surface ................................................................................................................................................. 65

Specifications ............................................................................................................................................................... 65

Telephone and Data Lines ........................................................................................................................................... 65

Toilet Facilities.............................................................................................................................................................. 65

SECTION 7 | mEzzANINE – lEVEl 3 ........................................................................................... 66Access Between Levels................................................................................................................................................ 66

Capacity ........................................................................................................................................................................ 66

Facilities ....................................................................................................................................................................... 66

Floor Loading and Height Restrictions ....................................................................................................................... 67

Floor Plans ................................................................................................................................................................... 67

Loading Areas .............................................................................................................................................................. 67

Multi Purpose Surface ................................................................................................................................................. 67

Telephone and Data Lines ........................................................................................................................................... 67

Toilet Facilities.............................................................................................................................................................. 67

SECTION 8 | ACCOmmODATION .................................................................................................. 68


SECTION 9 | ANNExuRES ........................................................................................................... 70Annexure A | Directional Map ...................................................................................................................................... 70

Annexure B | Directions to the Coca-Cola dome ........................................................................................................ 71

Annexure C | Venue Capacities .................................................................................................................................... 72

Annexure D | Floor Plan – Main Arena (Level 2) ......................................................................................................... 73

Annexure E | Floor Plan – Mezzanine (Level 3) ........................................................................................................... 74

Annexure F | Floor Plan – Main Arena Catwalks ........................................................................................................ 75

Annexure G | Floor Plan – Precinct Parking Map ....................................................................................................... 76

Annexure H | Permitted Supplier Listing .................................................................................................................... 77

Annexure I | Minimum Security Requirements ........................................................................................................... 79

Annexure J | Minimum Medical Requirements .......................................................................................................... 79


SectIon 1 Business Information

A | contAct DetAILS

Physical Address

Corner Northumberland Road and Olievenhout Avenue, North Riding, Johannesburg, South Africa

Postal Address

PO Box 540, North Riding, Johannesburg, South Africa, 2162

Contact Numbers

Telephone Number +27 11 794 5800

Facsimile Number +27 11 794 5808

Enquiries [email protected]

Website www.coca-coladome.co.za

B | tHe cocA-coLA DoMe teAM

managing Director

Carol Weaving +27 11 549 8300 [email protected]

General manager

Cynthia Penprase [email protected]

Commercial manager

Warren Green [email protected]

Events manager

Josie Harcombe [email protected]

maintenance manager

Phillip Radebe [email protected]

For venue availability, bookings and hire rates please contact the Commercial Manager For venue information, event logistics and any event related queries please contact the Events Manager

c | DIScLAIMeR cLAUSe

Neither Thebe Venue Management (Pty) Ltd t/a the Coca-Cola dome (venue) or any of its directors, employees or agents, will be liable to the client for personal injury to, or the death of any person, or loss, or damage to any property, of whatever nature, on the property or at the venue, however arising or caused.

The organiser of events indemnifies Thebe Venue Management (Pty) Ltd t/a the Coca-Cola dome (venue) and its directors, employees or agents against any claim of whatever nature, which may be against any of them arising out of any of the aforementioned, except where the same was due to gross negligence by the venue.


D | BAnKInG DetAILS

Registration No 1997/011645/07

VAT No 4200176438

Bank First National Bank

Branch Wierda Valley, Sandton

Branch Code 26-09-50

Account No 6215 899 7191

Account Holder Thebe Venue Management (Pty) Ltd t/a the Coca-Cola dome

e | LocAtIon & AcceSS

The Coca-Cola dome is situated adjacent to Northgate Shopping Centre on the corner of Olievenhout Avenue & Northumberland Road, in Johannesburg’s northern suburb of North Riding. The North Riding area is just north of the N1/ Western Bypass highway.

The ease of accessibility to the Coca-Cola dome is due to the following:

• Situated just off the R28 dual carriageway, connecting Krugersdorp and Pretoria

• Situated off the N1 ring road connecting the Northern Suburbs, Midrand, Johannesburg, East Rand, Soweto and Southern Suburbs

• The venue is flanked by two dual carriageways

• It caters for drop-off for cars, coaches and taxis, whilst being within walking distance from the Northgate Shopping & Entertainment Centre

The following major arterial routes connect the Coca-Cola dome to the following business centres:

• Beyers Naude Drive - Northcliff, Melville, Muldersdrift

• Malibongwe Drive - Randburg, Bryanston, Sandton, Lanseria

• Christiaan De Wet - Roodepoort, Florida, Dobsonville, Krugersdorp

• Witkoppen Drive - Fourways, Diepsloot, Rivonia, Kyalami

The venue is 35 minutes from OR Tambo International Airport (previously Johannesburg International Airport), 10 minutes from Lanseria Airport and 20 minutes from the Sandton Business Centre.


SectIon 2 General Information & technical Aspects

AccReDItAtIon

The event organiser shall issue passes valid for the build-up and breakdown period to all persons requiring access to the venue for any reason in connection with building or breakdown of the event. These passes must be carried by the holders at all times when entry into the venue is required and shall be shown on request to the Coca-Cola dome security officers on duty. Samples of these passes must be issued to the Coca-Cola dome Events Manager prior to the commencement of the tenancy in order for all relevant parties to be briefed.

Unless a specific request is made to the Coca-Cola dome, identity cards issued by the Coca-Cola dome to its staff shall permit the holder’s entry into the venue at any time to carry out their duties. Organisers are requested to confirm their accreditation requirements with the Events Manager with regard to venue staff accreditation.

ADDItIonAL VenUeS

See Venues

AIR conDItIonInG

Climate control is managed by our automated building management system.

• Eight units provide cooling for the main arena;

• Teco units cool the Production Offices, Dressing Rooms, Star Suites and Storerooms;

• Hospitality Suites 1 to 5, the Organisers’ Office and Augusta Suite have individual wall mounted units.

The venue is categorised as a medium-demand user by City Power and is billed accordingly.

The costs associated with the use of the air-conditioning facilities are two-fold. There is a consumption charge which relates to the standard consumption of electricity whilst the units are running.

AISLeS

See Section 4, Floor plans

AtM

Two ATM facilities are located within the venue (Entrance 1 and Entrance 3 respectively) and are available during events.

Due to the exclusive agreement between ATM Solutions (service provider) and the Coca-Cola dome, organisers are not allowed to bring in other mobile ATM’s into the venue nor may additional ATM’s be positioned in any of the parking areas or roads belonging to the Coca-Cola dome. All the major banks are situated in the Northgate Shopping Centre, adjacent to the venue.

The venue communicates to ATM Solutions with regard to event dates and expected capacity to manage cash flow and re-stocking of the ATM’s. Trouble shooting and maintenance is managed via the venue with the supplier.

See directional floorplan indicating the ATM’s


AUtoMAteD BUILDInG MAnAGeMent SYSteM

A number of the technical systems in the venue are controlled by a building management system ensuring that the following services are immediately available:

• Roller doors

• Air-conditioning

• Fire & Evacuation Control

• Lighting

BABY FeeDInG RooM

The Coca-Cola dome has partnered with Phillips Avent, leading manufacturers of baby products, to provide a complimentary private baby-feeding area in response to visitor demands.

The facility is situated next to the main entrance (Entrance 1) and the ladies ablution facilities. Phillips Avent has ensured that the environment provided sterile and perfectly suited for feeding babies.

Phillips Avent have included all the essentials that breastfeeding mothers would need to feed and change their babies, the baby-feeding area is fully equipped with breastfeeding rooms, a nappy-changing area as well as bottle-warming stations where moms can warm baby food and milk.

This facility will be open on all exhibition show days unless otherwise stipulated and will be monitored by a Phillips Avent representative.

Please direct any queries to the Events Manager.

BAnneR HAnGInG

Installation & Delivery

• The event organiser must advise the Events Manager seven (7) days prior to the event of any requests for the suspension of banners and/or equipment.

• Due to strict safety regulations as well as prior advertising agreements with our sponsors, all banners require the approval of the Coca-Cola dome management prior to hanging.

• All banners are to be delivered on the FIRST day of exhibitor build-up. Late delivery will incur a surcharge.

• Banners will only be erected during build-up times between 08h30 – 16h30. Additional hours can be negotiated with the Events Manager, after hours work will be charged at a surcharge. Under no circumstances will any banners be suspended during show open hours.

• Banner position and height to be agreed upon in writing before installation.

• Due to safety procedures within the Coca-Cola dome, only venue rigging staff are permitted onto the catwalk to suspend the banners. The catwalk is out of bounds at all times.

• Delivery and collection of banners is the organiser’s responsibility and the Coca-Cola dome will not be held liable for damage or theft of banners left unsupervised on-site.

Banner Specifications

• Banners of 3m x 8m or smaller must have two (2) points of suspension. If more is required, these will need to be charged accordingly due to time delays.

• Banners that need to be put together on-site will incur a surcharge.

• Banners must have eyelets and a suspension bar both top and bottom. Sewn sleeves must easily accommodate the


suspension bar (only light Aluminium) which must be sewn closed at both ends.

• Client to ensure that the banners are cleaned and prepared, the Coca-Cola dome rigging team will not have the time to clean and prepare banners.

• Attachment points are to be present on banners that have no top pole. Attachment points constructed on-site will incur a surcharge due to time delays.

• Only banners made of plastic, poly, or sheeting is permitted. The suspension of any other banner/equipment is subject to approval by the Coca-Cola dome, and may require the assistance of a qualified rigger which is then subject to a quotation.

• Perspex banners are a hazard when suspended, and therefore are not permitted.

Catwalk Banners mezzanine Railing Banners

A maximum weight restriction of 22kgs per banner applies.

Banners may be suspended on the Mezzanine railing.

The maximum size of any banner is 3m x 8m A suitable size is 3m x 1m.

A total of 58 banners of this size are permitted:

- Eighteen (18) on the middle catwalk and

- Forty (40) on the outer catwalk

Banners on the Mezzanine railing must be attached with cable ties and may only be attached to the silver metal railing. Connected any other way will be removed.

No banner/s may override or obstruct the view of the venue sponsor banners.

No material may be used which may damage the railing.

Pricing

• A labour cost is involved for the suspension of banners, and includes basic consumables (cable-ties, cable, etc.)

• The prices are for the Catwalk and Mezzanine railing only – other areas will need to be quoted for individually.

• Once an installation is done, it will not be moved without incurring a surcharge.

• The orientation of banners has implications on safety and ultimately on cost. Please make sure that you have discussed your layout with the Events Manager prior to build-up day to avoid on-site surcharges for changes to quoted layout.

Specialised Rigging (draping, stretch sets, etc)

• Written notification must be received from the Event Organiser and/or Contractor thirty (30) days prior to the event wherein it is clearly stipulated what is intended with the specialised rigging; what safety precautions are to be taken etc.

• Should it be required that the Specialised rigging be hung from the catwalk, only the venue rigging staff are permitted to hang / rig the draping, stretch sets, etc.

• Cost is dependent on amount to be rigging and time involved.

Equipment

• Unless otherwise authorised, equipment may not be suspended directly above the audience. If under very special circumstances, with written request, and approval is obtained to suspend equipment above the audience, the venue may request an independent structural engineer to inspect and certify that the structure is safe. The work carried out must be signed off by a certified rigger and a copy of the certification handed to the Events Manager.


BLeAcHeRS (Retractable seating)

• The Coca-Cola dome has bleachers situated on the Main Arena (Level 2) and Mezzanine (Level 3) of the venue.

• These structures are part of the venue and allocation for storage space needs to be designated on the floor plan for both the Main Arena and Mezzanine level.

» Approximately 330 sqm on both the Main Arena and Mezzanine is required for storage of the bleachers

» Please contact the Event Manager when plotting the above on the floor plan for advice and to ensure all considerations are taken into account

• Only under special circumstances, can the Main Arena bleachers be removed from the venue. The cost to remove them will be for the client’s account, and includes labour and a 4-ton forklift. Please contact the Events Manager for more details.

• UNDER NO CONDITION can the Mezzanine Level bleachers be removed from the venue.

Seating Capacities

• Seating capacities are dependent on the type of event and FEMS regulations dependent per event

• For events requiring a single bleacher the capacity is 128 seats

• For two bleachers and more, the set-up is different with each section accommodating 256 seats

• Please contact the Events Manager for more information

BRAnDInG | SIGnAGe

Venue property

• Written permission is required from the Marketing Manager for internal and external signage;

• Organisers of events are required to submit a branding plan for internal and external signage on the venue property to the Coca-Cola dome’s Marketing Manager for comment and approval;

• Based on the branding plan, the Coca-Cola dome Marketing Manager will guide organisers of events in terms of signage permitted which is not in contravention of the contract with the venue naming rights sponsor;

• the Coca-Cola dome Marketing Manager will further guide organisers of events in terms of recommending size of signage, positions, available areas, ideas, etc.

• Regulations

» Except where written permission from the Coca-Cola dome has been granted, no posters, advertising material, etc may be placed on perimeter fencing in the parking lots. Under no condition will posters be allowed to be placed on trees or signs placed in the garden;

» No signage or advertising, including banners & posters may be attached or fitted to the internal and external walls, floors, ceiling, pillars, fencing of the venue;

» No attachments may be made to any piping, sprinkler piping or any water supply pipes underneath the Mezzanine slab or in any other location within the Coca-Cola dome;

» Nails, screws or other devices may not be driven into any part of the building;

For detailed information on branding guidelines, please refer to the Coca-Cola dome’s Branding Guideline Document.

Regional signage

• Permission must be obtained from the Local Council;

• Should any illegal posters or advertising material be found, associations against poster advertising will promptly remove them. Metro Police also have the right to remove posters. The venue will not be liable for the above or for


any fines issued for illegal posters of material;

• Certain areas of the venue require Council permission for erection of signage. These include:

» the venue external palisade fencing surrounding the venue and parking areas facing main roads (Olievenhout Ave and Northumberland Rd)

» the spiral bridge leading from the Main Parking Area (block G) to entrance 4/7

The Coca-Cola dome Marketing Manager can assist with more information on the application process.

BUSIneSS centRe

In August 2012 the Venue reopened the Business Centre which is situated on the Main Arena (directly below the Coke Chill Room). The Business Centre is now operated as a satellite store by PostNet Northgate.

With a wide range of products and services, The PostNet Business Centre offers internet services, copy and print, binding and lamination, fax and scan facilities, domestic and international courier as well as various exhibition specific stationary including business cards, name badges, rubber stamps, banners and flags.

Exhibition organisers and their exhibitors will have access to specialised and efficient services with a dedicated runner (for more specific requests) between PostNet Northgate and its satellite store, the PostNet Business Centre at the Coca-Cola dome.

The PostNet Business Centre offers a solution for all business service needs while organisers and their exhibitors are onsite at the venue. The facility will be open for ALL exhibitions on the last day of build-up and on all show days. PostNet Northgate management will be in touch with each client prior to their exhibition to see if there is anything that they can assist with and/or to arrange for a representative to be available to attend exhibitor briefings.

For more information contact Martmarie on (011) 794-7053 or email [email protected]

cABLe RUnS / DUctInG

• All cabling (electrical, plumbing, Telkom etc) must be run within the house ducting.

• Cables can be attached and secured to shell scheme acting as a cable tray.

• Cables that run across any aisle shall not be permitted unless approved cable ramps are used.

• No cabling may be attached to any piping, sprinkler piping or any water supply pipes underneath the Mezzanine slab or in any other location within the Coca-Cola dome.

• Also applicable to draping, stretch sets etc.

cHAPeRonInG oF cHILDRen

Events incorporating children must have adult supervision at all times when in the venue. These adult supervisors must be supplied by the client.

Should Event Organisers provide a child caring facility, the Contractor must provide adequately trained supervision and an accreditation process whereby children and parents are “tagged” to ensure the correct person collects the child and in the event of the child becoming lost, they can be identified.

The Contractor shall also indemnify the venue from any incidents arising from children in their care.

DAMAGe (Floor and venue)

The organiser of the event


• Is required to take full responsibility during hiring of the venue;

• Adhere to the standards, conditions and standing procedures of the Coca-Cola dome as detailed in this manual and where relevant as detailed in the Terms & Conditions, as signed with the Contract;

• Return the venue in the same condition as received.

• Adhere to the OCHSA Act and all other relevant bylaws applicable to building, construction etc.

The event organiser who signs the Venue Hire Contract is responsible for damage as suffered by their exhibitors, contractors, suppliers, and 3rd parties to the event.

The venue appreciates that events need to decorate by means of painting, welding, angle grinding, cutting, wallpapering etc. It must be noted however that this is not permitted inside the venue and a specific area must be demarcated in either one or both of the loading bays for this purpose.

The event organiser shall be responsible for and repair to the satisfaction of the Coca-Cola dome, any damage to the Property and the Venue, and failing to do so within seven (7) days after the last date, the Coca-Cola dome, may without discretion carry out repairs to restore the Property and the Venue, and recover from the client the cost and expense thereof, which shall be payable on demand.

Any organisers, exhibitor, contractor, supplier, 3rd party using materials which may cause damage to the venue floor (i.e. tiles, concrete, bricks, sand, etc.) must provide protective covering (thick plastic) before build-up of these areas.

The Coca-Cola dome Events Department has the right to request that stands be cleared so that a protective covering can be placed on the stand.

Reasonable precautions must be taken when construction is taking place to ensure that no damage is caused to the venue and/or floor:

• Crates, panels and pallets must at all times be kept away from walls or pillars;

• No attachment, fitting or detachment is to be made to the internal / external walls, floors, ceiling or pillars of the venue, nor may any items be suspended from the overhead structure without the prior knowledge and written consent from the organisers and the venue;

• No attachments may be made to any piping, sprinkler piping or any water supply pipes underneath the Mezzanine slab or in any other location within the Coca-Cola dome;

• Nails, screws or other devices may not be driven into any part of the building;

• Due to fire regulations, the storage of items such as paint, fuel, gas, etc. must be placed in writing to the venue who will in turn liaise with FEMS.

Clients must agree to pay costs of repair or replacement for all damages to the Coca-Cola dome premises or its equipment resulting from use by the client. A damage form will be presented to the client after the final inspection for approval and the costs will be added to the client’s final account.

All damage is quoted dependent on the nature of the damage and current costs for repair / replacement.

DISABLeD FAcILItIeS

The venue is committed to providing a hassle-free experience to all of its visitors. The entrances, as well as the ablution facilities located on the premises, are equipped for the physically disabled. Escalators and a lift, assist with easy access between the different levels in the venue. Disabled facilities include the following:

• Designated disabled parking bays

• Disabled toilets on all levels of the venue

• Exterior entrances to the venue with ramp access

• The width of all doors accommodate wheelchair access


DRAPInG & StAGe SKIRtS

• The venue has a draping system available for hire. This can be used to close off the venue or subdivide it.

• The system offers a method of using our bleachers extended to a maximum height of 6 meters to close off areas as required for the event.

• Currently we have

» 120 meters available on free standing poles, height of 2.2 meters OR

» 170 meters available on the bleachers system, height of 6 meters

• the Coca-Cola dome does not own any back drapes, catwalk drapes, stage skirts or side stage drapes. All these items will have to be hired in separately.

• All items used must be treated with a fire retardant substance to a standard acceptable to the Fire & Emergency Services.

• Certificates certifying the above must be forwarded to the Events Manager prior to the event / exhibition. If the necessary documentation has not been received, the Coca-Cola dome has the right to suspend the event until the necessary approval has been obtained.

eARLY AcceSS

Deliveries to the venue, stand fitting or any other materials required for the staging of an event prior to the first day of tenancy is not permitted except in accordance with specific arrangements made in writing between the Coca-Cola dome and the event organiser. If such arrangements are made, the organisers will be responsible for any charges the Coca-Cola dome may make for extending the period of tenancy and for the provision of additional services.

A representative from the event organiser is to be available to accept early deliveries.

FLooR PLAn APPRoVAL


MAcHIneRY / eQUIPMent coLLectIon

• The Coca-Cola dome does not own machinery such as forklifts, scissor lifts, cherry pickers, sky jacks, pallet jacks, container handlers, generators, earth moving equipment, dump trucks, etc.

• The organisers of events must supply their own equipment.

Safeguarding of machinery

• A strict procedure for the delivery and collection of machinery is in place.

• This is to ensure that no suspicious persons attempt to remove machinery illegally from the venue.

• This is to safeguard your equipment, whether owned or hired as to replace will cost thousands of rands, e.g. to replace a forklift can easily cost R250 000.

• Machinery to be brought into the venue must be cleared with the Events Manager.

• All equipment to be in good working order and have valid maintenance records.

• Equipment staying overnight and carrying fuel or oil may leak, which damages the cement, hence the necessary precautions must be taken as charges will be levied to clean.

• Machinery over 3 tons must be declared as this has a direct impact on our weight restrictions in the building. If this is not declared beforehand, the machinery will not be allowed within the venue.


• No machinery will be allowed on the Mezzanine Level as this has a weight restriction of 1 ton.

• When collecting the equipment from the venue, an original Collection Notice must be presented and a Goods Removal form completed with the Venue Security – items will not be released unless the required information has been received. Please note that the venue cannot be held liable or accountable for machinery removed legally or illegally off the property.

licensed operators

• Only licensed operators will be allowed to operate machinery.

• Operators must have the relevant licence on them at all times as the Coca-Cola dome reserves the right to stop and query drivers.

• If there is a reason that the Events Manager is concerned about the manner in which an operator is driving their machinery, the Coca-Cola dome reserves the right to stop the equipment being used on the premises.

HoSPItALItY SUIteS

See Venues, Hospitality Suites

InFoRMAtIon AnD PRoBLeM SoLVInG

• Three (3) Information Booths are available for use by organisers during an event.

• Organisers / Promoters are permitted to cover the signage provided that the booth is not damaged in any way. Should it be required, panels may be removed from the booth, provided that a professional shell scheme company is used, and the original panels are replaced after the event.

• Any damage to booths during the client’s use will be repaired and the cost recovered on the final invoice.

Please see the Coca-Cola dome’s Permitted Suppliers List for professional signage companies.

MeDIcAL - cocA-coLA DoMe cLInIc

• In line with the proposed Safety at Sports & Recreation Events Bill, awaiting promulgation, which states that all event venues and stadia should have permanent, on-sight medical facilities, the Coca-Cola dome has gone into partnership with Medical Management Consultants (MMC) to provide a 5 star clinic for all events at the Coca-Cola dome.

• The Coca-Cola dome Medical Clinic is fully equipped to manage imminent medical emergencies and sudden events that may threaten or endanger lives, and allows advanced life support paramedics, emergency medical practitioners, trauma nurses and experienced personnel to treat anyone in any medical emergency before transferring them to a higher care facility. Emergency vehicles are on standby and the clinic will make all necessary arrangements with the surrounding hospitals. MMC has invested over R200 000 in life saving equipment and medical equipment while over R100 000 was spent in upgrading the facility and reception area for the clinic.

• Due to the partnership between the Coca-Cola dome and Medical Management Consultants, we are in a position to offer our clients extremely cost effective rates for medical services at events.

• The JHB City Emergency Management Services says “the Coca-Cola dome meets international standards with its new medical facility and has obviously taken note of the city’s compliance laws & the proposed Events Bill, and is working hard to comply in all regards.”

For costs, please contact the Events Manager


MeetInGS

Operation meetingsThese are meetings that are scheduled at intervals prior to an event / exhibition. Every client is required to attend these meetings. More meetings may be scheduled if the event is complex or if technical information is incomplete. At these meetings, the client will be asked questions regarding times, equipment, staging etc. It is imperative that one voice representing the client answers these questions. This one voice must be empowered by the client to answer all technical questions, determine schedules and incur expenses regarding their specific requirements. When the client is represented by a Committee, the committee members need to discuss their needs prior to the operations meeting, designate their spokesperson and delegate decision making authority.

• Initial meeting Once the Venue Hire Agreement has been signed

• 2nd meeting Eight (8) weeks prior to the commencement of the event / exhibition

• Final meeting Three (3) weeks prior to the commencement of the event / exhibition

A clear and firm understanding of needs must be expressed in the final operations meeting. This is the time to fine-tune options explored beforehand and to finalise those options. If the client is not prepared or able to give details in the operations meeting or changes are made afterwards, the best facilitation may not be possible. Although the Coca-Cola dome is a state-of-the-art facility and is extremely well-equipped, there is an infinite number of resources. Resources are booked on a first come first served basis.

VOC (Venue Operations Committee) meetingThe VOC Meeting is scheduled two (2) weeks prior to the commencement of the event / exhibition and will be co-ordinated on behalf of the organiser. The VOC Meeting is a safety meeting, where recorded minutes are taken with all role players and public services to confirm the safety and disaster management planning for the event.

The following representatives will be requested to attend a VOC meeting:

• Client

» Appointed safety officer

» Appointed security contractor

» Appointed cleaning contractor

» Appointed medical contractor

• Venue

» Management team

» Venue Security Contractor

» Parking Security Contractor

» Event Food Services

» Dome Banqueting

• JHB City - Disaster Management

• JHB City – Fire & Emergency Management Services

• SAPS - Honeydew Police Station

• Environmental Health

• JHB Metropolitan Police

• Johannesburg Roads Agency

• Other (dependant on risk associated with event / exhibition)

• Neighbours

» Northgate Shopping Centre


MoBILe cReDIt cARD FAcILItIeS

WAPPoint can help you to take Credit Card or Debit Card Payments from your customers anywhere, 24/7.This solution is perfect for any business or sole proprietor whether you are mobile or office based. WAPPoint can set you up within 24-48 hours from receipt of the application.

No more waiting for telephone or radio lines to be installed. No more security issues around the cash or waiting in long queues to bank cash. Accepted Credit cards include Visa, MasterCard, Diners Club and American Express.

Solutions available include:

• Cell phone

• Website

• WAPPoint Terminal Solution - Accepts Debit and Credit Cards

• Non-Mobile WAPPoint Terminal

• Multiple User WAPPoint Terminal

• XLink GPRS Radio Pad Solution

What are the benefits?

• Process credit card transactions without costly point-of-sale overhead expenses.

• Quick and convenient

• Provides for mobile transaction capability, anywhere, anytime.

• Highly secure transactions and limits the amount of cash carried.

• Eliminates credit risk and improves cash flow.

• Full reporting and monitoring of all transactions.

for more information, contact WAPPoint on:

Tel No 086 121 0 121 E-Mail [email protected] Web www.wappoint.co.za

Important Note:

The Coca-Cola dome cannot be held responsible for any delays in applications, faults or poor service received, however endeavours to assist where possible.

PeRMItteD SUPPLIeRS LISt

Unless prior approval is received from the Events Manager, no supplier other than those on the Coca-Cola dome’s Permitted Suppliers List will be allowed to operate in the Coca-Cola dome.

Should a client sign a contract with a contractor, other than an approved supplier of the Coca-Cola dome, the client will be responsible for all costs incurred in cancelling such contract.

Only accredited security providers may work on the Coca-Cola dome property.

For a detailed permitted suppliers list, please contact the Events Manager.

PHotoGRAPHeR

Due to requests from organisers / promoters we will allow, by arrangement with the Coca-Cola dome management, one (1) photographer on the catwalk under the following prerequisites:


• The photographer will only be allowed on to the catwalk no later than thirty (30) minutes before the official event open hours or door opening time;

• The photographer will only be allowed up for fifteen (15) minutes and must be accompanied by a staff member of the Coca-Cola dome;

• Photographer may only take camera onto the catwalk; all other camera accessories and personal items are to remain in the Control Room;

• No photographer will be allowed on the catwalk at any other time;

• Please notify the Events Manager at the final operations meeting should you decide to use a photographer during the event.

PUBLIc ADDReSS SYSteM

A public address system, which includes a handheld roving microphone, is available and may be used by the client for announcements.

PUBLIc SAFetY

The client must agree that at all times he/she will conduct his/her activities with full regard to public safety and will observe and abide by all applicable regulations and requests by duly authorised persons and/or governmental agencies responsible for public safety.

PUBLIc teLePHoneS

Public telephones are located in close proximity to entrance 3 and are either coin or card operated.

See directional floorplan indicating all the public telephone facilities.

RIGGInG / MotHeR GRID

• Rigging will be required for items weighing over 22kg;

• Only the Coca-Cola dome’s contracted rigging service provider is permitted to rig in the building.;

• Together with the service provider, the Coca-Cola dome facilitates the quoting, planning and implementation process to arrive at affordable solutions;

• Any weight rigged in the Coca-Cola dome roof will need to be verified. Any weight over 15 tons will need to be certified by the venue’s appointed Structural Consultants at the client’s cost.

• Mother Grid

» The Coca-Cola dome has an existing cabling system fixed to the roof to support a mother grid.

» The grid has a load capacity of 19 tons. The grid can be hired to clients.

Direct all queries to the Events Manager.

RoLLeR DooRS

• The Venue has both steel and glass roller doors in certain parts of the building. These are all controlled automatically via the Control Room.

• No door may under any circumstance be opened manually.

• It is the responsibility of the event security contractor to monitor any door that is either being opened or closed


within the venue.

• Subsequent damage, as a result of the event security contractor neglecting to supervise the opening and / or closing of any of these doors, will result in the Client being invoiced for any repairs and/ or the replacement value of the relevant item.

• All roller doors have sensors. When closing these doors it is the contracted event security companies responsibility to ensure that no person, vehicle or object move under the door, as this will interrupt the process and may cause extensive damage to the doors.

• No roller doors will be opened unless there is an event security contractor monitoring the doors at all times.

• No doors may be tampered with or wedged open.

SAFetY AnD SecURItY MAnAGeMent

Clients are required to employ the services of a Disaster & Safety Management Consultant for the event.

The appointed Disaster & Safety Management Consultant must have a thorough understanding of the Occupational Health and Safety Act, must educate the organiser, their contractors, suppliers, exhibitors, etc. according to the Act and practice the requirements of the Act throughout the event.

All relevant applications and approvals need to be obtained from the City of Johannesburg.

A copy of the Disaster & Safety Management File, including copies of all documents and certificates, is to be made available to the venue on the 1st day of build-up.

SAMRo LIcence

SAMRO - the South African Music Rights Organisation - is the main body in Southern Africa representing music performing rights worldwide.

One of the most important ways in which music artists worldwide are able to earn income is through royalties paid on the public performance of their work; they have Performing rights over their music.

SAMRO’s key function is to administer the performing, transmission and broadcasting rights in the musical works of its members and members of affiliated societies.

SAMRO is concerned with the right to perform music in public, including the right to broadcast it. In other words, no one may perform music in public, including broadcasting, without prior permission of the composer. SAMRO manages this using the Copyright Act.

SAMRO issues a licence authorising the licensee to use music within the worldwide scope which SAMRO represents.

The payment of the licence allows the licensee to publicly perform music within SAMRO’s scope, without fear of infringing on the Copyright Act and being sued.

Why do you need a licence as an Event Organiser:

As a user of copyright music it is a requirement under the South African Copyright Act that you pay for the music that is broadcast, performed or played as background during your event.

Music users are broken down into different groups:

• essential users (broadcasters, promoters and others);

• necessary users ( discotheques, nightclubs, etc);

• background users (restaurants, retail establishments and hotels);

• incidental users (background)


1. Exhibitions

• Tariff “G” applies to exhibitions held at the Coca-Cola dome.

• The tariff states the following

*G - HALLS

This tariff applies to the performance of music at halls generally such as Church Halls, Local Authority Halls, Community Halls, School Halls, Co-operative Halls, Masonic Halls and similar premises. “

2. Concerts / musical shows / Stage performances

• Tariff “P” applies to musical shows held at the Coca-Cola dome such as concerts.

• The tariff states the following

*P - MUSICAL SHOWS IN HALLS, THEATRES AND AUDITORIUMS

This tariff applies to the performance of music in musical shows staged in theatres, halls, stadia, auditoriums and any other premises, however described, and to which admission is gained by payment at the door, by purchase of a ticket or by payment of membership subscription which includes the right of entry to one or more of such shows.

How to acquire a licence for your Event:

SAMRO issues licences on an annual basis, for a season or for a single EVENT such as an exhibition, concert, corporate event, dance, etc. on a “one-off” basis.

SAMRO grants a licence to music users who enter into a licence contract and pay the applicable fee.

To do this you must fill in the SAMRO Application for a Copyright Music Licence form and submit to SAMRO together with the applicable fee. See contact details below.

Music users should be aware that the penalties provided by law for the infringement of copyright include an interdict, damages and costs. Should it be established that a performance has taken place without a licence, SAMRO reserves the right to institute an action of copyright infringement against the owner of the event.

Contact details:

SAMRO Tel: 011 712 8000 Fax: 086 630 4841 Website : www.samro.org.za

Requirement to Venue:

Clients of the Coca-Cola dome are required to obtain a SAMRO / SAMPRA Licence for their event and to submit a copy of the Licence to the Events Manager for our records.

SeAteD AReAS WItHIn An eVent


SMoKInG LeGISLAtIon

The purpose of the Tobacco Products Control Act, 1993 is to prohibit or restrict smoking in public places; to regulate the sale and advertising of tobacco products in certain respects and to prescribe what is to be reflected on packages; and to provide for matters connected therewith.

A public place means any indoor, enclosed or partially enclosed area which is open to the public and includes a workplace and public conveyance.

As such all public venues, including the Coca-Cola dome, are deemed as non-smoking areas therefore people


entering the property may not smoke.

Prior to the event taking place, it is the organizers responsibility to supply a non-smoking policy on how they will deal with smoking in the venue.

Due to the legislation and fines imposed, it is in the best interest of the venue and the Client to inform the public of the non-smoking regulation at the venue and ensure the above is instituted to avoid a negative and financial impact to both parties.

The venue will provide the relevant signage at all entrances in the building, a CD Voiceover announcement and an AV slide.

The Client is responsible for making the announcement on their PA System 3 x prior to the Main Act and showing the AV slide 5 x prior to the Main Act.

Should organizers of events arrange sponsorship of an outside smoking area, as per the Tobacco Products Control Act, 1993, no person shall advertise, or promote, or cause any other person to advertise or promote, a tobacco product through any direct or indirect means, including through sponsorship of any organisation, event, service, physical establishment, program, project, bursary, scholarship or any other method.

StoRAGe

See Venues, Storage

StRUctURAL enGIneeR APPRoVAL

Before a temporary structure can be authorised by the local authorities and the property owner the following submissions must be supplied by the organiser to the venue:

• A statement indicating the period for which the temporary building will be operational;

• A site plan;

• Design drawings providing sufficient detail to determine the general size, form, weights, materials of construction and the use of the proposed building;

• Any structural detail relating to the structural integrity of the temporary structure.

For the purposes of this guide, it has been determined that any temporary structure is deemed to be potential hazard and therefore requires a layout plan with all the relevant details.

Technical drawings must be submitted to the venue and the Disaster & Safety Management Consultant for the event. Plans will be analysed and the risks determined and evaluated. If a recognised designer or stand builder erects the structure, the venue, risk assessor and Fire & Emergency Management Services representative will inspect the structure and decide upon the level of certification required.

Should the venue or Fire & Emergency Management Services deem that a structure is unsafe, for any reason whatsoever, the venue reserves the right to request that said structure be removed from the venue.

teLecoMMUnIcAtIonS

Temporary telephone, fax and speed point lines are available from Telkom on a temporary basis. Telkom require credit checks of all applications, hence it is imperative to book in advance. All applications must reach Telkom offices at least 30 days before the event begins. Late and incomplete applications will not be approved.

Should the respective company, person applying for the service be up-to-date with all Telkom billing, Telkom will confirm & provide the service. Should accounts be outstanding, Telkom will stipulate conditions.

The Telkom representative responsible for approving the temporary lines is rotated on a three monthly basis, hence


please contact the venue for the current contact details.

Important Note:

The Coca-Cola dome cannot be held responsible for any delays in applications, faults or poor service received, however endeavours to assist where possible.

tHe DoMe BAnQUetInG

The Dome Banqueting is managed by Delmont Caldow Caterers, who contribute a wealth of local and international expertise to the company. Their team of award-winning executive chefs rank among the country’s finest. For over a quarter of a century, Delmont Caldow Caterers has achieved unparalleled success in the catering industry. Their unwavering aim is to provide the highest standard of quality food and service at every function – from small informal receptions to themed corporate banquets. They guarantee that extra personal care and attention by offering advice borne from experience and customized menus to ensure total satisfaction.

Size/measurement

Sapphire Room 1650 sq. m Ceiling Height for all Venues 3 m

Salon Privé 190 sq. m

Capacity

Venue Banquet/Buffet

Buffet withDancing

Banquet/Served

Served with Dancing

Cinema/Schoolroom CocktailParty

Sapphire Room

600 550 650 600 700 / 600 700

Salon Prive 100 80 120 100 150 / 100 150

Dome Banqueting can assist you with Banquets, Year End Functions, Cocktail Parties, Product Launches and Matric Dances. Set your imagination free, we will ensure your dreams become a reality. This is your personal invitation to experience true professionalism, friendly smiles and hospitality at its very best... the Dome Banqueting.

for further information please contact Debbie Green or Warwick Sagar on:

Tel No +27 11 794 5800 Fax No +27 11 794 5913 E-Mail [email protected] Web http://www.thedomebanqueting.co.za

tIcKet oFFIce

A Ticket Office is situated outside Entrance 1. Please contact the Events Manager to confirm your requirement. The key is signed over to the client and on return the room is inspected for any damage.

tIcKetInG



VenUeS

Augusta Suite

• The Augusta Suite is available for the clients use – however bookings are required as the suite is also hired out to tenants of the Coca-Cola dome.

• The room is fully furnished including a built in bar, lounge chairs, coffee tables, cocktail tables & stools, cabinets, etc.

• Organisers are required to sign acceptance and responsibility of the Augusta Suite and the furniture therein.

• The suite is to be returned as received. Should any items be found missing or damaged, the organiser will be charged for the replacement or repair thereof.

• None of the furniture may be removed without the Venue’s permission.

Hospitality Suites

the Coca-Cola dome has two areas catering to Hospitality Suites overlooking the Main Arena:

• Hospitality Suites 1- 5, situated on the west side of the building;

• Access to the Main Arena for these Suites is via the west escalators;

• Each suite is fitted with a kitchen, down lighting, entrance, air-conditioning, carpets;

• A sixth satellite Hospitality Suite can be made available next to Hospitality Suite 5;

• Entrance 6 Hospitality Suites, which are the satellite (i.e. built per event) suites on the east side of the venue at VIP Entrance 6;

• Access to the Main Arena for these Suites is via the east escalators;

These hospitality suites are ideal for media offices; cocktail functions; exclusive VIP dinning; exhibitor lounges; breakaway rooms; boardroom meetings and/or presentations.

See Annexure for list of capacities.

Contact the Sales & Marketing Assistant for rates.

See directional floorplan indicating all the Hospitality Suites.

Storage

• Six storerooms are available for hire from the venue.

• Due to safety procedures within the Coca-Cola dome, as instructed by the Fire & Emergency Services, no item (carpets, carpet pallets, shell scheme, flight cases, draping, boxes, or any other type of equipment or material) may be stored behind shell scheme, stages, and structures, in front of fire equipment or fire exits, in stairwells, under bleachers or any other open area. All equipment is to be stored in an enclosed area.

• Storage of the above type items will only be allowed in an area specified and approved by the Events Manager. Please direct queries for storage of goods to the Events Manager. The Coca-Cola dome will remove any item found stored in un-approved areas.

• Size of storerooms

» Storeroom 1 31.2sqm » Storeroom 2 34.08sqm » Storeroom 3 32.43sqm » Storeroom 4 22.23sqm » Storeroom 5 45.6 sqm » Storeroom 6 42 sqm

Please contact the Events Manager for costs


See floorplan indicating the storeroom facilities

Organisers Office

• The venue provides a fully furnished Organisers Office for the clients convenience;

• The office compromises a front reception office, separate private office and kitchen;

• The front reception office includes a reception desk where exhibitor queries can be addressed;

• The private office has an interleading door from the reception and can be used as a restricted area for the organiser solely – this office includes a sofa, two desks, meeting table, cabinets and a telephone line connected to the venue switchboard which can be unlocked and used by the client (account billed on final invoice);

• The kitchen includes a fridge and coffee machine compliments of Event Food Services;

• A number of other furniture and equipment items are included in the Organisers Office;

• The venue provides this facility and furniture & equipment complimentary to organisers of events and in return requires that organisers care for the facility while in their use;

• Organisers are required to sign acceptance and responsibility of the Organisers Office and the furniture & equipment therein.

• The Organisers Office is to be returned as received. Should any items be found missing or damaged, the organiser will be charged for the replacement or repair thereof.

• None of the furniture or equipment may be removed without the Venue’s permission.

Other

• Star Suites

» The Star Suites are not available for use as storerooms.

» These areas are used as dressing rooms by international and local artists performing at the venue and are to be kept in good condition at all times.

» Organisers are required to sign acceptance and responsibility of the Star Suites.

» The rooms are to be returned as received. Should any items be found missing or damaged, the organiser will be charged for the replacement or repair thereof.

• Production Offices:

» The Production Offices are not available for use as storerooms.

» These offices areas are available as offices only and are to be furnished by the client. Organisers are required to sign acceptance and responsibility of the Production Offices.

» The offices are to be returned as received. Should there be any damage, the organiser will be charged for the repair thereof.

VenUe cAPAcItIeS



WI-FI HotSPot InteRnet AcceSS

To get online at a Wi-Fi hotspot, your laptop or handheld device must either have a built-in support for Wi-Fi, or be equipped with a Wi-Fi network card.

All users (including credit card users) require a username and password to make use of the Wi-Fi hotspot Internet services. A username and password can be acquired by making an online purchase with your credit card when you connect to the wireless network or by subscribing to the service via one of the listed service providers.

Purchased time can be used to access the Internet at any of the participating locations (the Coca-Cola dome). Provided that you have not exceeded the on-line time purchased, you can use the remaining time by entering the username/password that is issued by this facility.

In order to connect, make sure that your device is set to connect to the Wi-Fi network with the SSID (Service Set Identifier, or Network Name) called “Internet”.

If you experience any problems with the service or with credit card usernames and passwords, you can contact the Wi-Fi Helpdesk on 0861 HOTSPOT (0861 468 7768).

How To Connect To the Wireless (Wi-fi) Network

In order to connect to the wireless network your laptop or handheld device should be equipped with a Wi-Fi (802.11b/g standard) network card and your SSID needs to be set to “Internet”.

If you don’t use Windows xP

If you use an operating system other than Windows XP, please use the software that came with your Wi-Fi network card. Be sure to type in Internet when asked for the “SSID Name” or “Network Name”.

Blackberry users

If landing page is displayed, but you are failing to log in with no error message displayed.

Check following setting:

After the browser is open –> go to Options –> Browser config / identification – Change default connection to IE (or applicable network configured)

The device will give a warning message, click continue. Try to go to I.E www.google.com

AlwaysOn landing page will be displayed, and you will be able to login.

If you use Windows xP with no other software to manage your wireless connections

Windows XP will automatically detect the Wi-Fi network and then display this pop-up message at the bottom-right of your screen:


Click on the link “To see a list of available networks click here.” You will then see one of the windows below.:

If you use Windows xP Service Pack 1:

Select the “Internet” network and click the check box “Allow me to connect to the selected wireless network, even though it is not secure.” Click on the “Connect” button to connect the Internet wireless network.

Please note that credit card information and usernames and passwords entered to gain access to the Internet service are encrypted.

If you use Windows xP Service Pack 2:

Click on the Connect button to connect the selected network.


login Process

Step 1:

Open your browser (Microsoft Internet Explorer, Netscape Navigator, etc.) and enter the address of the website (i.e. www.yahoo.com) you wish to visit. You will be presented with the page listed below. Enter your username and password in the spaces provided and select your service provider (i.e. AlwaysOn Username, MWEB, Internet Solutions, etc.) in the selection list. Click the login button.

Step 2:

If you provided the correct username and password you will be provided with the screen below which provides information about the status window (shown in step 3 below) which can be blocked by a pop-up blocker. In such case you will need the information provided in the window below how to logout when the status window is not available. Click on “Click here to continue” to proceed to step 3.


Step 3:

The status window listed below will automatically pop-up on your screen unless it is blocked by a pop-up blocker. Please do not close your status window as you will not be able to “log off” once you have closed the status window. If have closed the status window by accident and cannot log off, make sure that you disconnect your device from the network. This will ensure that your user account is automatically logged out after 3 minutes of network inactivity.

Purchase username

When you purchase time with your credit card you will be provided with a username and password that can be used at any AlwaysOn Wi-Fi Hotspot facility. Unused time can be utilised at a later stage or any other Wi-Fi Hotspot locations.

Example: You are traveling from Cape Town to Johannesburg and you buy access time of one hour at Cape Town International and use only 20 minutes during your session at the airport. When you reach the City Lodge in Sandton you login with your username and password provided to you in Cape Town and use the remaining 40 minutes.

• Step 1: Click on the Buy internet access tab on the right.

• Step 2: Choose Your Roaming Option

• Step 3: Select Package

• Step 4: Choose payment type

• Step 5: Receive your username

For more a more detailed document, please contact the Events Manager


SectIon 3 Venue Logistics

A | cLeAnInG

General venue cleaning is provided by the venue’s contracted house cleaner who is responsible for the general housekeeping of the Coca-Cola dome. During events, the venue’s contracted house cleaner is responsible for peripheral cleaning of the venue.

Event cleaning services are to be provided by the client, this includes all outside areas used such as outdoor entertainment / exhibition areas, loading bays and parking areas utilised by the client during build-up, show and breakdown periods. As mentioned above, the Coca-Cola dome will continue with peripheral cleaning services only. This does not refer to areas used as entertainment / exhibition space (i.e. parking areas hired as extra space).

Toilet facilities - the client, via the event cleaning contractor, will be responsible for cleaning the toilet facilities and supplying consumables therein. On the first build-up day, the venue will sign over a clean and fully stocked ablution facility, where after it is the responsibility of the contracted event cleaner to ensure the toilet facilities remain clean and stocked of all approved items for the duration of the event. During final inspection after clean-up on the breakdown day, the client is to return these amenities in the same condition as received.

Only approved, good quality toilet paper, paper hand towels and soap may be used. With notification to the client, the venue has the right to remove any items which are not up to standard. Only pink soap is permitted in the soap holders.

The event cleaning contractor must clean

• all loading areas;

• all outside areas utilised for the event;

• all ducting (sand, bark etc,)

The recommended manpower is one cleaner per toilet facility and one cleaner per 1 000 sq. meters.

The event cleaning contractor is responsible for moving all waste including sand, tiles, concrete, bricks, crates, wood, hay bales, boards, boxes, plastic, etc. to the refuse area located in tower A.

At this point the venue’s contracted house cleaner compacts that waste which can be compacted; and the event cleaning contractor moves the rest into the skips.

A certain number of compactors and/or skips are included in the Venue Hire Contract; thereafter additional compactors and skips used during the event will be invoiced to the client’s final account.

Important Note:

• As per the Occupational Health & Safety Act (OCHSA), the venue is responsible for removing refuse. The event cleaning contractor is responsible for removal of waste to the refuse area. Should any rubble be left in undesignated areas, the Events Department will remove the waste and invoice the client accordingly.

• The venue floor can be damaged by certain cleaning machines (i.e. bristles are too hard and scratch the floor); hence only approved cleaning machines may be used by the event cleaning contractor.

• As the cleanliness of the venue has a direct impact on the venue’s image and the event, the Coca-Cola dome is particularly strict in terms of cleaning and only those permitted cleaning suppliers listed may provide a service in the venue.


B | eLectRIcAL SYSteMS

Electricity is supplied to a number of different points throughout the venue and a large number of the supplies are on our emergency power grid. Please note that all of the points of supply detailed below are three phase supplies.

Electricity consumption is evaluated by an independent contractor who downloads consumption data from the Enermax meters located in our distribution rooms. The consultant will provide details of the consumption figures and the associated costs after each event.

main Arena:

Power for the main arena can be drawn from distribution points in the ducting on the main arena floor or from combinations of 32A and 63A connections located underneath the mezzanine level.

The main arena ducting is supplied by five 125A and four 60A circuits. These circuits supply one or more distribution boxes in the ducting that have varying combinations of 32A and 63A connections. For a more detailed description of the main arena reticulation please contact the Events Manager.

Most of the supplies to the main arena are supplied by circuits that are fed from one of our four generators. In total we are able to provide 800A of power to the main arena, all of which is supported by our emergency power systems.

mezzanine:

The mezzanine level has a number of 32A C-form connections fixed to the perimeter wall which are available for use by our clients.

All of the 32A circuits on the mezzanine level are supported by our emergency power systems.

The combinations of 32A and 63A connections that supply the main arena can also be reached from the mezzanine level.

Whenever possible the electrical contractor for an event will utilise the points of supply that are supported by generation and will only utilise the standard supplies in the unlikely event that there is insufficient power available on the emergency grid.

The venue will be more than happy to meet with the client and their electrical contractor in order to determine the best points of supply for any given event.

The electrical contractors on our preferred suppliers list are all accredited to work within the venue and have all demonstrated that they are aware of their responsibilities and the requirements placed upon them by amongst others the Occupational Health & Safety Act and SANS 0142-1.

c | FooD & BeVeRAGeS

AlCOHOl / lIQuOR lICENCE

Under the auspices of the Coca-Cola dome liquor licence, all beverage requirements are to be strictly provided by Event Food Services (EFS). As such no third party may trade, sponsor, distribute or provide alcohol on the property. Any liquor or beverages brought onto the premises, without permission, may be removed. Negotiations with the venue and their concessionaire may allow for a corkage fee to be paid by the transgressor, regardless of whether the beverages were purchased or sponsored.

POuRING RIGHTS

Coca-Cola South Africa has the pouring rights at the venue which means they have the exclusivity of products in the NON-ALCOHOLIC BEVERAGE category at the venue.

Thebe Venue Management cannot grant to any person, firm or company or other entity which is directly or indirectly a competitor of the Sponsor (Coca-Cola South Africa) the right to market and/or sell at the venue on any event.


EVENT fOOD SERVICES

All food & beverage services on the Venue Property will be supplied under the auspices of Event Food Services (EFS).

Event Food Services has undertaken to ensure a superior quality of service is provided.

Outlets opened per event are dependent on the type of event, floor plan/layout and expected number of daily visitors. These factors are discussed with the client, EFS and venue during the initial operations meeting where it is agreed which outlets are to be available. Should any of these factors change after the initial operations meeting, the catering plan is subject to change.

Organisers are responsible to ensure that the outlets and food court is included in the floor plan. Should these areas, for any reason, be excluded from the floor plan, the client will be fully responsible for all costs involved in providing satellite food stations. These costs will include shell scheme, electrical requirements, plumbing, tables, chairs, cutlery, crockery, linen and staff, etc.

Should these areas be ignored, Event Food Services and the Coca-Cola dome cannot be held responsible for insufficient service.

Menus and pricelists can be requested from the events manager

Giveaways / Sponsorship

• Product sponsored to an organiser/exhibitor who intend to “giveaway” the product at no charge is not exempt from corkage

• The giveaway is to adhere to the sampling sizes as detailed below

• Should the giveaway be larger, this will entail a corkage fee

• The organiser/exhibitor is to place a request in writing 15 working days prior to the event, declaring the size of the product and quantity to be issued daily

• Based on the above a corkage fee will be calculated

• Corkage fee is payable in full 7 days prior to the event

• Should the corkage not be paid timeously, this will result in cancellation of the agreement and the stand will not be permitted to giveaway product

• Credits to organisers/exhibitors will be issued 7 working days after the event

• Coca-Cola South Africa

» Should the client approach Coca-Cola South Africa directly for sponsorship of product, a corkage fee is still applicable, this is not exempt from the procedure

Sampling

• For exhibitions, stand sizes of maximum size of 6sqm are permitted to sample products in 50ml cup

• All other events and stand sizes above 6sqm, sample sizes shall be restricted to 20ml per cup

• Food sample restricted to bite size, i.e. 20mm x 20mm

• Should the organiser/exhibitor wish to sell full product size please refer to selling below

Selling

• Should the organiser/exhibitor wish to sell full product size a corkage fee will apply

• The organiser/exhibitor is to place a request in writing 15 working days prior to the event, declaring the size of the product and quantity to be issued daily

• Corkage fee dependent on size and quantity of units to be sold daily

• Corkage fee is payable in full 7 days prior to the event

• Should the corkage not be paid timeously, this will result in cancellation of the agreement and the stand will not be


permitted to sell

• Credits to organisers/exhibitors will be issued 7 working days after the event

• Other factors, request dependent, may apply

Should any client / exhibitor not adhere to these procedures, Event Food Services (EFS) and the Coca-Cola dome have the right to stop the client / exhibitor from giving away, sponsoring, sampling, selling the product/s.

D | PARKInG

PARKING fACIlITIES

The Coca-Cola dome has ample parking controlled by a successful paid parking system. The parking areas are:

• Tarred; lit for night time use and linked to Main Entrances;

• Easily accessible from four major intersections;

• The paid parking system offers, fenced off parking areas and is supervised by an appointed contractor who is responsible for traffic control, vehicle access and safety in these paid parking areas;

• There are disabled parking bays available in the major parking areas;

• Designated bus, taxi and drop off areas are available

PARKING BlOCK “f”

• Important note to event organisers / promoters: Management parking, Block “F” is reserved for the Coca-Cola dome’s staff, tenants and visitors.

• The Johannesburg Fire & Emergency Services, Honeydew Police, Metro Police and other Public Service and emergency vehicles will park vehicles in block “F”.

• The Coca-Cola dome will allocate a portion of the area to the organiser / promoter depending on the requirements and date of the event. Please submit your requirements in writing to the Events Manager.

ExHIBITOR/VIP PARKING

• Build-up / Breakdown

» During build-up and breakdown, exhibitor/contractor parking is designated to parking blocks C & D, entry through the tower C boom gate.

» The venue mans the boom gate and tags each vehicle by writing information on a temporary identification disk which remains on the vehicle’s windscreen until it vacates the premises.

» The event’s security contractor is responsible for the traffic management at the tower C traffic circle and for stewards in parking C & D for the safe keep of the vehicles

• Event / Expo days

» On presentation of a parking pass, parking block A is reserved for exhibitors/VIP’s during event / expo days at no charge

» The venue via the parking security contractor provides stewards for the safe keep of vehicles in this area

» Should exhibitors/VIP’s not have their parking pass they will be re-directed to general parking areas

» Should exhibitors/VIP’s park in any other parking area, they will be required to pay the standard parking fee

VISITOR PARKING

• Parking blocks C, D, E and the Main Parking Ground (also known as G) are available for visitors to events

• The area known as overflow-C under the management of Northgate Mall, may be requested as overflow parking

• Should this be required, the venue’s parking security contractor submits a written request to Northgate Mall


• If permission is granted, this area then falls under the supervision of the venue’s parking security contractor

PARKING BlOCK “B”

• Block B is reserved for tenants of the building

• Should any tenants not have any events, requests for this area can be submitted to these tenants for permission to use the area


SIGNAGE

The Coca-Cola dome provides generic parking signs. It is imperative that the client liaises with the venue with regard to planning the parking layout, thereby ensuring that exhibitors, VIP’s and visitors are directed to the relevant areas, in the most user-friendly manner possible. The proposed parking layout must be agreed to and adhered to by both parties.

e | RIGGInG GUIDeLIneS

Definition of lifting machine

Means a power driven machine which is designed and constructed for the purpose of rigging or lowering a load or moving it in suspension and includes a block and tackle, hoists, crane, lift truck or jib crane but does not include an elevator, escalator, goods hoist or builders hoist.

Definition of a Competent Person

In relation to machinery means any person who has served an apprenticeship in an engineering trade which includes the operation and maintenance of machinery, or has had at least five (5) years of practical experience in the operation and maintenance of machinery, and who during or subsequent to such apprenticeship or period of practical experience, as the case may be, has had not less than one year’s experience in the operation and maintenance to the class of machinery he is required to supervise.

Rigging Gear

• All rigging gear – steel, span-set, shackles, O-rings, deck chains and motor hoists must be inspected before use.

• All rigging gear must have the necessary valid certificates as required by the Occupational Health and Safety Act.

• Rigging gear must only be used in the application for which it is designed.

• All lifting gear must clearly display its Safe Working Load (SWL).

• All rigging must have its own unique serial or ID number.

• All rigging gear must be certified, inspected and the load tested by a competent person according to the manufacturer’s specifications and the Occupational Health & Safety Act.

Safe Working load

• Safe working load for all rigging gear and hoists must be 6:1.

• Safe working limit for any rigging gear used to lift persons must be 10:1.

lifting of Persons

• Every employer shall ensure that lifting equipment for lifting persons:

» is such as to prevent a person using it being crushed/trapped, stuck or falling from the carrier;

» has suitable devices to prevent the risk of the carrier falling;

» is such that a person trapped in any carrier is not thereby exposed to danger and can be freed;

• Please note – lifting of people on a motor hoist is illegal, unless the person(s) are secured in an approved cradle.


load Testing Requirements for Rigging Equipment

• All lifting machines must be tested according to manufacturer’s specifications every twelve (12) months;

• The load test should be done with at least 110% of the SQL of the lifting machine;

• Where lifting machines are used for lifting people, the lifting machine must be load tested every six (6) months;

• Rigging gear must be inspected every three (3) months according to the manufacturer’s specifications;

• All valid test certificates must be kept on-site where they can be inspected by personnel or an inspector.

Secondary Safeties

• All points that are rigged from a roof must have the necessary secondary safety bonds attached;

• All secondary safeties must be fire proof;

• Objects that are rigged from a truss, bar etc. must have a safety bond attached to them.

• Any secondary bond used must be sized according to the weight of the equipment it is used to suspend.

• All secondary safeties must be rigged in such a way that the rigged object is secure and will not fall in the event of a fire or the falling of the gear/hoist.

Rigging Strength and Stability

• Every rigger or supplier shall ensure:

» lifting equipment is of adequate strength and stability for each load, having particular regard to the stress inducted at its mountings or fixed points;

» every part of a load and anything attached to it, and used in lifting, is of adequate strength;

» if any doubt of strength or stability may occur, that the responsible person will seek the advice of the relevant structural engineer.

Organising of lifting Operations

• Every employer shall ensure that every lifting operation involving lifting equipment is:-

» properly planned by a competent person and appropriately supervised;

» carried out in a safe manner;

» all personnel that might be involved in lifting operations have the necessary training required for the lifting operation;

» all areas around which lifting operations to be carried out to be cordoned off with the appropriate barrier tape and signage.

• Please note – In this case, “Lifting Operations” means an operation concerned with the lifting or lowering of a load.

Working Platform

• All working platforms must be operated and erected in a skilful and safe manner, according to the manufacturer’s specifications and by a well trained person;

• Any carrier must clearly display the maximum number of persons to be carried and must be clearly marked that it is designed for the lifting of people;

• The SWL must be clearly indicated on the carrier;

• The raising and lowering of people by work equipment that is not specifically designed for this purpose should only be undertaken in exceptional circumstances when it is not practicable to gain access by less hazardous means. Where to use such equipment, then you must ensure that all necessary precautions are undertaken to ensure safety, including the appropriate person.


Cabling

• Where it is necessary to run cabling across open floor spaces, these must in no way pose a trip hazard to any personnel involved in the venue;

• All cables must be adequately covered to pose no trip hazard whatsoever;

• No cables may run across fire escape doors; instead these must be rigged over the affected doorways;

• No cables may come in direct contact with any type of draping/décor materials.

F | SecURItY

EVENT SECuRITY

• The client is responsible for the provision of adequate event security. A copy of the security Operational Plan and any other relevant details including the SIRA number and level of all staff is to be forwarded to the Coca-Cola dome.

• See attached Annexure, Minimum Security & Medical Requirements for minimum manpower at events as required by the venue and supported by the City of Johannesburg’s Disaster Management.

• The Coca-Cola dome staff carries an identity document with a photograph and will require access to all areas of the building. Event Food Services staff are identified by a sticker. Should this present a problem to organisers of events, an alternate pass is to be issued by the organiser, which must allow venue and EFS staff to enter the event at all times. All correspondence must be forwarded to the Events Manager.

• Security contractors will not, at any time, be permitted to carry a firearm at the venue. This includes leaving firearms unattended in vehicles. Any correspondence to this matter must be dealt with the Events Manager.

• Roller or glass doors will not be opened by the venue unless a security guard is manning the particular door.

• Keys for any of the doors will not be handed over to the Security Contractor. It is the Security Contractor’s duty and responsibility to inform WHEN and WHERE they would like specific doors opened. The same also applies to the locking of the venue.

• All security contractors and their staff must be in the relevant uniform with the company name clearly identified.

• All security contractors are required to manage the event in accordance with

» the venue guidelines & regulations,

» the event’s appointed Disaster & Safety Management Consultant guidelines & regulations,

» the Occupational Health and Safety Act,

» other applicable Council by laws

• In order to be an accreditated security contractor of the Coca-Cola dome, the security supplier must have undergone the training provided by the venue

As the security of the venue has a direct impact on the event as well as the venue’s image and that of our naming sponsor, and the reputation all these parties, the Coca-Cola dome is thus particularly strict in terms of security and only those accredited security suppliers may provide a service in the venue.

The Coca-Cola dome reserves the right to:

• request proof of identity and search anyone entering or leaving its premises;

• search any item or vehicle brought onto, or removed from its premises;

• remove any article left unattended

The Event Owner and/or Event Organiser must ensure that their personnel are restricted to the relevant exhibition area.

All other areas, such as tenant offices, venue offices, catering offices, etc. are out of bounds.


lOST AND fOuND

• All persons entering the venue property are responsible for the safe keep of their possessions brought into the venue.

• The Coca-Cola done is not responsible for any items lost during the rental period.

• Should any items be found, lost property is to be handed in to the Venue Control Room.

• Items will be kept for one (1) month before being destroyed.

GOODS STORAGE / REmOVAl

• The Coca-Cola dome is not responsible for the safe keep of any items left behind after an event’s rental period.

• The venue’s storage facilities are available for the hire period only, hence the organiser of event, their contractors, exhibitors, suppliers etc. must ensure all goods are removed on the breakdown / load-out day of the event.

• Should the organiser of events, their contractors, exhibitors, suppliers etc. of an event need to leave goods in the venue after an event, the organiser is to request for permission from the Event Manager.

• Should venue management approve, the organiser/exhibitor is required to complete the Goods Removal Form providing all information as required on the form, including a detailed description and list all the goods that will be left in the venue.

• When collecting the equipment from the venue, an original Collection Notice must be presented with the relevant Goods Removal form completed and attached to the Collection Note.

• This is non-negotiable and is to ensure that no suspicious persons attempt to remove items illegally from the venue. This is to safeguard your equipment, whether owned or hired.

• Should venue management approve that goods may be left in the venue after an event, it is important for all goods to be collected on the date specified in the Goods Removal Form.

• Should items be stored, the Coca-Cola dome may charge the organiser of event / contractors / exhibitor / suppliers etc. a rental/storage fee.

• The venue cannot be held responsible for goods that go missing.

PARKING SECuRITY

• The Coca-Cola dome has employed the services of a Parking Security Contractor and together with the contractor has implemented a parking solution to standardise the traffic & parking system, providing an efficient service and to manage the parking areas used by visitors to the Coca-Cola dome for all events.

• The parking system encompasses all enclosed Dome parking areas, [blocks A, C, D, E & the Main Parking area (ex-block G)].

• See attached precinct plan demarcating areas.

• During build-up and breakdown, exhibitor/contractor parking is designated to parking blocks C & D, entry through the tower C boom gate.

• The event’s security contractor is responsible for the traffic management at the tower C traffic circle and for stewards in parking C & D for the safe keep of the vehicles.

• During event show days, the Coca-Cola dome will provide parking and peripheral security, controlling assigned areas only.

• On presentation of a parking pass, parking block A is reserved for exhibitors/VIP’s during event/expo days at no charge.

• The venue via the parking security contractor provides stewards for the safe keep of vehicles in this area.

• Should exhibitors/VIP’s not have their parking pass they will be re-directed to general parking areas.

• Should exhibitors/VIP’s park in any other parking area, they will be required to pay the standard parking fee.


• Should the organiser of the event change the Exhibitor/VIP parking area without venue permission a cost may be involved.

• Visitor parking is allocated to parking blocks C, D, E and the Main Parking Ground.

• A nominal fee is be charged per vehicle, per event day/night for parking.

• The area known as overflow-C under the management of Northgate Mall, may be requested as overflow parking;

• Should this be required, the venue’s parking security contractor submits a written request to Northgate Mall;


• Parking block B is reserved for tenants. Should these areas be required during events, a request is to be forwarded to the Events Manager, who will check availability and advise accordingly.

• Should these areas be used by visitors, a charge will be levied for parking. On occasion, parking block A is shared between the event and Dome Banqueting when Dome Banqueting require additional parking facilities.

• The remaining parking areas in the precinct do not fall under the Coca-Cola dome Management. These areas are not manned and the Coca-Cola dome will not be responsible for any theft or damage to property.

For more information see PARKING


This section refers to the process to be followed

1. when drawing a floor plan so that all Fire & Emergency Management Services (FEMS) regulations, general safety policies and venue guidelines are adhered to,

2. to ensure the venue remains within its legal capacity,

3. prior to allowing tickets to be available to the public whether at fee or at no charge

FLooR PLAnS (drawing & approvals)

the Coca-Cola dome will not be liable for floor plans drawn by other suppliers who use incorrect versions of the floor plan which result in the layout not fitting or being in the incorrect position in the venue.

All event floor plans must be approved and signed off by the

• General Manager of the Coca-Cola dome

• The Coca-Cola dome’s Disaster & Safety Management Consultant

• The organiser of the event

• The Event’s appointed Disaster & Safety Management Consultant

• The appointed representative of the Johannesburg Fire & Emergency Management Services (FEMS)

No event may begin to sell space or open tickets to the public without these approvals.

FEMS requires that every detail applicable to an event is clearly indicated on the floor plan. This is event dependent and can relate to displays of any kind (vehicle, table, structural, etc.), jumping castles, bungy trampolines, FOH, jimmy jibs, camera platforms, bookshops, workshops, theatres, etc., etc.

The Event Manager will confirm acceptance of the proposed floor plan subject to, and after checking the following aspects:

• Compliance with recommended aisle arrangements;

• Compliance with mandatory aisle widths;

• Compliance with mandatory requirements as set out by Johannesburg Fire & Emergency Services;

• Location of void areas;

• The anticipated attendance does not present significant risk of overcrowding;

• Documentation of non-compliance and integrity of any risk assessment.

FEMS require the final floor plan to be submitted for approval thirty working (30) days prior to the commencement of build-up. Once the plan has been submitted to FEMS it may not be altered.

When the event is on site and the Fire Inspections are held, FEMS will use the final approved floor plan when they come on site and inspect. They will compare the actual layout to that of the floor plan signed off and should they find differences between the two, they will decline final approval until such time that the layout is rectified to resemble the plan and if not done have the right to either withhold approval for opening of the event or fine the organizer.

Hence it is vitally imperative that EVERYTHING be indicated on the floor plan.

If for any reason, the organiser of an event fails to comply with the requirements above, the Coca-Cola dome cannot be held liable for non approval of floor plans from FEMS or FEMS requiring changes to plans already on sale and any costs related to making these changes.

SectIon 4 Floor Plans


EMS charge fees for floor plan approvals and fire inspections – please liaise with your Disaster & Safety Consultant regarding these costs.

Exhibitions:

In terms of exhibitions, once the floor plan has been approved and opened for sale, monthly updates of the floor plan must be submitted to the Events Manager for comment and approval and to assist with picking up any potential concerns.

Organisers of events are required to monitor any changes to the agreed floor plan in consultation with the Events Manager up and until the time the final floor plan is approved. Any modifications must not contravene regulatory requirements.

The final floor plan is to be submitted to FEMS for approval thirty working (30) days prior to the commencement of build-up. Once the plan has been submitted and approved by FEMS it may not be altered.

Gate & Non Gate Events (including ticketing):

In order to ensure the Venue’s Legal Capacity is not exceeded, which has a direct effect on the safe management of the audience, the organiser shall ensure that for events where tickets are made available whether free of charge or sold, prior to announcing an artist will be performing at the venue, the organiser of the event must have signed the Venue Hire Contract and paid the 1st deposit.

Once the above has been received, the venue draws the correct layout for the event and follows the procedure explained under Description and Process in having the floor plan approved.

Once the above is in process, the organiser of the event to confirm their ticketing agent contractor so that the venue may make contact and guide them through the Ticketing Procedure, see below

VENuE CAPACITY

• All events at the Coca-Cola dome must adhere to the capacity as approved by the Fire & Emergency Services.

• It is illegal to increase this figure.

• Seating capacities are strictly enforced and no tickets may be printed in excess of seating capacities

» Refer to Ticketing Procedure below for process to follow

• For non-ticketed events, the capacities cannot exceed seating totals. Any client exceeding the venue’s capacities will be fined or may have their event closed.

• The event organiser is responsible for ensuring that the maximum capacity of a venue is not exceeded.

• Parties not adhering to this figure can be legally prosecuted.

• Please note that all floor plans for events must be approved by the venue’s General Manager – please contact the Events Manager for further assistance.

• The venue has various floor plans and capacities available – direct queries to the Events Manager.

See Annexure for Venue Capacities

tIcKetInG PRoceDURe

Since ticketing policies have a direct effect on the safe management of the audience, the organiser shall ensure that:

• where a capacity or near-capacity attendance is expected for an event, admission shall be by advance ticket only;

• tickets for seats which offer restricted views, or are uncovered, shall be marked accordingly, and the buyer forewarned;

• seats with severely restricted views shall not be used, the venue reserves the right to restrict these tickets;


• part of the ticket that is retained by the patron after passing through a ticket control point shall clearly identify the location of the accommodation for which it has been used;

• a simplified, understandable floor plan shall be available for viewing through the Ticketing Agent;

• all sections of the venue, aisles, rows and individual seats shall be clearly marked or numbered, in accordance with the ticketing information;

• the client is to provide ushers for seated and standing/seated combination events. Where the event is fully seated, the client to work on a ratio of one usher per 250 people. Where the event is a standing/seated combination, the client to work on a ratio of one usher per 400 people.

• If multiple ticket agents are used the venue requires that these ticket agents supply the venue with the number of tickets and capacity they are selling and what the final number of tickets sold in order for the venue to assess that the tickets sold stay within the capacity of the venue.

• The event may only go on sale once the venue has signed off the floor plan and verified the plan and capacity with the ticket agents.

The Ticketing Procedure refers to the following

• 1st step

» Venue to ensure that the ticketing agent has the correct floor plan

» Venue to ensure that the ticketing agent has the correct seating breakdown

» Once the seating layout has been loaded on their system, the ticketing agent to send the breakdown as displayed on their system to the Events Manager, who checks that the ticketing agent has designed the correct seating layout, that all seats are loaded and there are no duplicates

• 2nd step

» The ticketing agent to send the total capacity per section

» Events Manager to check the capacity is as per the approved floor plan and as per the venue legal limit

• 3rd step

» The ticketing agent to send ticket samples for each price category for the venue to check all venue related information is correct

» The ticketing agent to deliver a real ticket so that the venue can assess the protections that are in place such as water marks, UV marks, etc. to ensure it is authentic and cannot be duplicated and fraudulently manufactured, thereby raising concerns regarding exceeding the legal capacity of the event

» Once the ticket has been approved, the organiser is free to open sales/begin distributing tickets.

» No tickets may be sold/made available until the above process has been completed

According to the Occupational Health & Safety Act and other by laws, our CEO and General Manager are ultimately responsible for the safe-keep of people entering our venue and if the legal capacity is exceeded they will be held liable and prosecuted hence we are particularly strict on the this aspect.

The venue will not be liable should organisers of events ignore this process. This will be in breach of the Venue Hire Contract and the venue has the right to place the event on hold until this is rectified. The venue will not be held for any costs related to this action.

ReQUIReMentS FoR DRAWInG FLooR PLAnS

To be considered when drawing a floor plan:

layout and dimensions of aisles

• The minimum aisle space applicable to all events is 3 meters, inclusive of exhibitions, seated events, banquets, etc.


• Venue management, in conjunction with Johannesburg Fire & Emergency Management Services (FEMS) reserves the right to make on-site adjustments in order to ensure clear access through all the aisles.

• Due to this relocations and moving of stands might need to occur, which is why it is imperative that the venue and organiser work closely together with the safety officer to ensure this does not occur inconveniencing others.

• Due to fire regulations, no aisle or part of aisle leading into an entrance, exit and/or fire exit is allowed to be blocked in any manner.

• Furthermore, fire regulations also dictate that items may not protrude into or obstruct any part of the aisle. This includes placing exhibitor items in aisles, camera’s, podiums, jimmy jibs, FOH, etc.

• Depending on event requirements and crowd dynamics, FEMS may require certain aisles to be wider for flow reasons and this will be discussed while developing the floor plan. EMS may additionally advise on such requirements when approving the floor plan(s).

• The arrangement of each aisle shall be such that alternative routes of escape are provided. An aisle shall be provided from each exit door on the perimeter of the venue to the centre line of the venue. Each such aisle must have a width of not less than 3.0m and shall have a clear area not less than 5.0m deep across the entire width of each emergency exit door.

• An aisle on the perimeter of the venue (or if there is no aisle on the perimeter, the aisle nearest to the perimeter) shall have a width of not less than 3.0m.

• Any aisle shall be maintained unobstructed and available at all times and shall comply with the following requirements insofar as they are relevant:

» No part of any stand, exhibit, fitting or furniture shall project beyond the boundary of the stand and no door or window on the stand shall open outwards onto an aisle;

» Where an exhibition space is not provided with a platform, the space shall be clearly defined and the exhibits shall be so arranged as to maintain uniform gangway width;

» Where raised platforms are provided the corners of the stands at aisle junctions shall be rounded off or splayed or otherwise protected so as to ensure clear passage;

» Any floor covering shall be of a non-slip and even surface and shall be so secured and maintained so as not to be a source of danger;

» While the event is open to visitors, no motor vehicle shall traverse the aisles and no hand trolley, truck or mobile shop shall be left unattended;

» No stand building or dismantling shall take place during the time the event opens to visitor;.

» Any security sails used in conjunction with a stand shall be secured in a rolled up position so as not to cause an obstruction;

» Apparatus or equipment for the purpose of taking photographs, films or the making of broadcasts or sound recordings shall not obstruct the aisle or reduce the aisle width;

» Hanging curtains and/or draping may be provided on the condition that they can be parted at the middle, readily drawn aside, do not trail on the floor, do not conceal any regulatory notices and/or signs and are made from material that is flame proofed in accordance with governmental regulations.

Entrances & Exits

• Each floor plan must show the position of each exit, the position of aisles, the location of all loading bays, the size and position of each stand, feature or void area.

• The maximum number of persons which may be accommodated at any one time within the venue or any part thereof, shall not exceed the number which the Coca-Cola dome, having regard to the layout and number of exits available, shall for each event / exhibition, specify in writing.


• Any exit shall be maintained unobstructed on both sides and available at all times and shall comply with the following requirements insofar as they are relevant:

» Every entrance and exit door shall be available for use whilst the event is open to visitors and shall not be secured closed by means of any fastening other than plastic cable ties;

» Any removable fastenings shall be removed before visitors are admitted;

» Any collapsible gates or rolling shutters and any inward opening doors or gates shall be opened to the full width and necessary height before visitors are admitted and shall be kept locked in that position until the exhibition is closed to visitors;

» No temporary barriers other than rope or chain type barriers shall be provided;

» Rope or chain barriers shall be fitted with automatic catches or slip connections and shall be so arranged as not to trail on the floor when parted and the fittings shall not project into any aisle;

• The entrances, foyers, vestibules and other movement spaces shall not be used for the accommodation of stands or other material or structure likely to impede the movement of visitors.

• No vehicle, trolley, refuse container, hand cart or material shall be placed outside the exit doors of the venue in such a manner as to impede the means of escape.

• Notwithstanding the requirements of these regulations, no event shall be opened to visitors until all aisles and exits are clear of obstructions.

• Where entrances are utilised for registration or ticket checking purposes, a minimum of 50% of the overall width must be available for emergency egress.

• Where temporary fire exits are created, the organiser of the event to clearly demarcate the fire exit with the legally approved and applicable fire exit sign.

General requirements

• Cavities and spaces between or behind stands shall be sealed off and shall not be used for any purpose other than passage of services.

• No empty crates, cartons, boxes, flight cases, shavings or other packaging material shall be stored on, in, under or behind any stand, structure or bleacher, but shall be removed when unpacking has been completed. Material to be used for re-packing must be kept either in an allocated storage area or off-site.

• If items such as stands, decorations, draping, screens, projectors or exhibits obstruct exit signs, the Coca-Cola dome shall provide additional signs as required by the Authorities – this will be for the account of the event owner.

• All fire extinguishers, fire hydrants, sprinkler system valves, house telephones shall be kept clear and accessible at all times.

• Consideration must be given to the location of the ducting to ensure that the termination of services can be adequately accommodated within all stand areas. The contractor providing the fittings must make sure that any cables within the area are located safely and to the satisfaction of the Coca-Cola dome.

• Should it become necessary to place ramps over these services, the ramps are to be a gentle angle and solid enough to accommodate wheelchairs.

Direct queries to the Events Manager and for rates for floor plan designs


SectIon 5 Safety, emergency Management Services & Disaster Management

IntRoDUctIon

Generic safety guidelines have been developed by various industry associations such as EXSA and TPSA in order to inform and educate the industry as to what “best practices” should be used in order to avoid any possible liability, injury, accident or loss of life. The venue has been very involved with this process in an attempt to create some form of conformity across the venues in South Africa.

The following guidelines should be followed at all times:

• Any hazardous chemicals or flammable materials to be used within the confines of the Coca-Cola dome must be declared. These materials shall be stored in purpose-made safety containers in minimal quantities. A copy of the clearance certificate must be presented to the Events Manager prior to construction commencing.

• Any flammable construction, building and/or other flammable materials shall be treated with a fire retardant substance and certified as such, prior to construction commencing. When flammable substances are brought into the Coca-Cola dome without prior arrangements, the exhibitor must supply additional suitable type fire extinguishers for the specific class of fire relevant to the material in question.

• Details of all staging and set designs including but not limited to structures over 500mm in height, staging, multi-storey structures, wooden structures, bridges, flammable material and inserts of polyurethane must be forwarded to the Events Manager.

• All emergency exits will be kept clear for the duration of the event. Monitoring the fire exits is the task of the Contracted Security Company. All fire exits are to be clearly indicated on the event floor plan.

The fire & Emergency Services will conduct an inspection of the event/exhibition on the last day of

build-up to ensure compliance. Should they feel that full compliance with the relevant regulations has

not been achieved they have the right to hold back on the doors opening for the event and/or to fine the

transgressors.

• Fluorescent fittings must be earthed.

• All electrical fittings and equipment must be SABS approved.

• An electrical Certificate of Compliance is required for each installation

eLectRIcAL PRoceDUReS & ReGULAtIonS

Electrical installations must be of such a nature as to ensure that all electrical equipment may be used safely. All installations must be carried out by a competent individual. When an electrical fault becomes apparent the equipment on the circuit in question must be switched off and not used until the fault has been rectified. All electrical equipment brought into the venue must comply with the South African Electrical Regulations, the Occupational Health and Safety Act and the Labour Relations Act. Should this not be the case, equipment will be removed immediately from the premises at the exhibitor’s expense and charges for any damage caused by the faulty equipment will apply.

Due to the strict regulations governing the venue, please take cognisance of the following:

• No Twinflex cabling is permitted.

• No 15A double adapters are permitted. SABS approved multi-socket outlets should be used instead.


• Only SABS approved multi-socket or multi-extender plugs maybe utilised.

• All wiring systems must be insulated flexible cables with copper conductors that have a minimum cross section area of 1.5 mm2 e.g. (3 core cabtie).

• Open Wiring – insulated single core cables (colour coded to differentiate between Live/Neutral/Earth), will only be accepted at a minimum height of 2.4 m and not be subjected to any form of mechanical damage. Any metallic structure with electrical equipment affixed to it must be earthed to a distribution board.

• No joints to trailing cable will be accepted.

• Multiple wiring will not be permitted to terminate to a single 15A plug top.

• Lighting is to be looped from fitting to fitting with all terminations being secured and concealed.

• Transformers are to be mounted on the structure, walls and/or systems and not placed directly onto the carpeted floor.

• No electrical installation and/or fitting may be suspended from the ceiling of the exhibition hall or fixed to any part of the building structure without the prior approval of the event organisers and the venue, and if permitted, a fee will be levied.

• Neon Lighting – this lighting may not be installed without prior arrangements and written authorisation from the Events Manager

• Fluorescent fittings must be earthed.

• All electrical fittings and equipment must be SABS approved.

• An electrical Certificate of Compliance is required for each installation.

eLeVAtoRS

Passenger elevators and escalators are NOT to be used for transporting freight or equipment of any sort from level to level. This includes easels, chairs and tables etc.

eMeRGencY PRoceDUReS & FIRe ReGULAtIonS

Organisers must ensure that their personnel have been adequately briefed on the venue’s emergency procedures, as well as the location of the fire-fighting equipment and emergency exits from the venue. Personnel must adhere to the following:

• Immediately report an incident of concern to the Events Manager;

• Refrain from touching any objects of concern and from removing exhibits from the venue;

• Do not panic;

• Evacuation of the venue will be announced over the venue’s PA System;

• Organisers are requested to point out the direction of emergency exits to staff members and visitors in your immediate vicinity;

• Fire escapes are situated at intervals throughout the building and are easily accessible;

• Please note that all the venue lifts will come to ground and escalators will stop operating.

eXItS / FIRe eScAPeS

• No furnishings, decorations, flight cases, stage pieces or any other objects whatsoever may obstruct exits, access to exits or the visibility of emergency exits.

• The required path of travel to exits may not be blocked by furniture or any other moveable objects.


• Fire escapes are located at intervals in the building and are accessible from each floor.

FIRe eQUIPMent

• No fire hydrant or hose reel may be utilised as a watering instrument. These instruments are protected by law and may only be used for the purpose intended. Should water be required, please contact the Events Manager.

• Clients and their contractors, suppliers, exhibitors, etc. shall familiarise themselves with the location and use of all available fire equipment.

• No person shall remove, obstruct or damage any of the provided fire equipment.

• The Fire & Emergency Services may, depending on the circumstances of each case, require a client, contractor, supplier or exhibitor to provide additional fire equipment.

FIRe RetARDAtIon

The local council By-Laws quite clearly state that no combustible material with a high fire rating may be displayed at any event. Thatch is regarded as a major fire hazard and event organisers / exhibitors planning to use thatch as part of their display will be required to provide a Fire Retardation Certificate indicating that the product has been treated with a fire retarding compound.

The Fire and Emergency services have banned the use of hay and hessian and all events.

When draping is used as part of a display, please ensure the draping does not come into contact with electrical wiring, fittings and/or globes and drops no lower than 5cm above the carpeted floor.

Please take not of the following

• Draping/curtaining, backdrops, thatch, etc are considered to be “ combustible materials”.

• All combustible materials are to be treated an SABS approved fire retardant substance.

• Certificates from recognised suppliers confirming retardation must be made available and presented on each stand.

FLooR PLAn ReQUIReMentS

• Plans for custom designed stands, multi-storey structures, wooden structures, bridges, flammable material stands and inserts of poly urethane must be forwarded to the Safety and Disaster Management Consultant, the Venue and the EMS for approval.

• Sufficient exits are to be provided in shell scheme walls with a minimum exit width of 3m. All fire exits are to be clearly indicated on the event floor plan.

• Fire & Emergency Services require that the following be indicated on the final floor plan, which is to be forwarded to the Events Manager no later than thirty (30) days prior to the event / exhibition:

» the floor plan must be colour coded;

» the floor plan must include the use of a KEY indicating fire exits, toilet facilities, disabled facilities etc;

» the floor plan must include stand area measurements;

» the floor plan must indicate the width of the aisles;

» the main aisles must match with the available exits;


» main entrances, exits and thoroughfares must be indicated on the floor plan. For example if Entrance 2 is designated as the main entrance and Entrance 1 is an access way to outdoor exhibits, it must clearly state THOROUGHFARE and not ENTRANCE 1.

For more information refer to Section 4

GAS ReGULAtIonS

All clients and exhibitors are to abide by the following regulations relating to the use of LPG;

• The use of gas must be applied for via the venue who will submit applications to the Johannesburg Fire & Emergency Services (EMS). The JHB Fire & Emergency Services restrict the amount of gas permitted in the venue and dictate what fire precautions are to be taken.

• Gas bottles must be fitted with pressure regulators.

• No connections or the changing of cylinders will be permitted during show times. All connections must be completed before the show commences each day. Should the gas run out during the day, no further installations will be allowed until the next morning;

• Upon delivery, LPG bottles will need to be checked-in by the event security company and a certified installer must connect the cylinder to the equipment. The contracted security company must advise the Events Manager when gas arrives at the venue. The installer must provide a Certificate of Compliance for the installation which must be made available to the Events Manager and the EMS representative.

• The exhibitor remains solely responsible for the safety and security of all gas cylinders.

• The exhibitor must ensure that a 9kg dry powder fire extinguisher is installed in close proximity to the gas cylinder. All fire fighting equipment must have service labels from a SABS approved servicing company with a service date no older than 9 months;

• Exhibitors must ensure that the LPG cylinders are easily accessible and that signage indicating the location of the cylinder has been displayed.

• The gas cylinder must be disconnected at night or when the area is not manned and removed from the venue floor and stored in the predetermined point designated by the Venue.

• All piping must be in good order, with flexible hosing to a maximum of three (3) meters and copper piping used for installations beyond this point or for secondary points.

• Any spare cylinders are restricted to a maximum capacity of 9kg and must be stored outside of the building in a lockable facility designated by the venue.

• There are no extraction systems in the main arena and as such cooking must be kept to a minimum. No deep fat fryers will not be allowed;

• The venue reserves the right to remove all gas from site should any of the above conditions not be adhered to regardless of concluded arrangements

An application must be submitted in writing to the venue twenty one (21) days prior to the event and must be forwarded to the Events Manager (this application should be on a company letterhead and must indicate the intended use of the gas). The venue will in turn submit an application to the Fire & Emergency Services Dept. no less than fourteen (14) days prior to the event.

Open flames are not permitted in the venue unless written approval has been granted by the venue and the Emergency Management Services.

The use and Storage of liquefied Petroleum Gas (lPG), flammable liquids and Hazardous Substances

for Indoor Events:

• The guidelines below are relevant to the safe storage and use of LPG and other flammable liquids at events.


• These guidelines must be read in conjunction with all relevant codes and the City of Johannesburg By Laws pertaining to the handling and storage of flammable liquids. These guidelines only provide for the following classes:

» Class 0: LPG

» Class 1: Flashpoint below 21° Celsius

» Class 2: Flashpoint between 21 and 55° Celsius

» Class 3: Flashpoint above 55 and 90° Celsius

• All industrial gasses and pyrotechnics are excluded from this guideline.

The relative code to be used for the use of lPG and Normative References is the SANS 087

• Handling, storage and distribution of LPG in domestic, commercial and industrial installations in regards to the following:

» Part 1: Consumer LPG cylinder installations

» Part 2: Installations in mobile units and small non-permanent buildings

» Part 3: Retail outlets and similar sites for small containers

Codes and the City of Johannesburg By laws pertaining to the handling and storage of flammable liquids

• Multiple applications by various users will be evaluated by EMS on a merit to merit basis.

• Any spare cylinders are restricted to a maximum capacity of 9kg and must be stored outside of the building in a lockable facility designated by the venue.

• A qualified installer with the relevant certifications and licenses must install the gas connections and sign off the installation on a Certificate of Compliance.

• A copy of the relevant license and Certificate of Compliance must be made available to the Fire & Emergency Services representative and a copy must be supplied to the appointed Venue Safety Officer.

• A 9kg dry powder fire extinguisher must be installed in close proximity to the gas cylinder.

• Clear signage must be displayed indicating where the gas cylinder has been installed.

• The gas cylinder must be easily accessible and not locked or blocked.

• Installed units must be placed in a well ventilated area and not subject to a confined space that may deoxygenate the area.

• All piping must be in good order, with flexible hosing to a maximum of three (3) meters and copper piping used for installations beyond this point or for secondary points.

• The regulator should be tested and must have permanent connections with no leaks.

• The gas cylinder must be disconnected at night or when the area is not manned and removed from the venue floor and stored in the predetermined point designated by the Venue.

Please note:

• Final permission can only be granted once the above conditions have been met and inspected by the EMS representative.

• Should the Johannesburg Emergency Services representative or the Venue Safety Officer feel that unsafe conditions prevail, this will need to be rectified before final permission is granted.

GeneRAL noteS AnD GUIDeLIneS FoR oRGAnISeRS

• For fire regulation reasons the areas indicated by yellow markings on either side of the exit doors must be kept clear when the building is open to the public.


• All emergency escape routes and doors must be kept clear from any form of obstruction at all times.

• All vehicles must be parked 6 metres away from the building in the rear compound at Tower A and must not obstruct emergency routes indicated by yellow markings.

• All refuse is to be discarded in the bins provided by the venue and maintained by the event cleaning contractors.

• In accordance with the Occupational Health & Safety Act, no machining / cutting of wood or metal is permitted within the building. Anyone found contravening this instruction would be removed from the venue. Preparation is to be done prior to building, should it become necessary to do final cutting / finishing on site, this is to be done outside the building in a safe location. Please enquire with the Security Contractor as to the location.

• Electrical installations belonging to the Coca-Cola dome may not be interfered with, altered or in any way used without authority from the Coca-Cola dome’s Operations Manager.

• No welding cables will be allowed on any electrical installation.

• No security dogs will be allowed into the building except with the consent of the Events Manager. Should such consent be forthcoming it will be under the proviso that the animals will be supervised & controlled at all times and that the dogs will be kept on a leash at all times.

• No doors may be tampered with or wedged open.

• Flight cases are to be kept closed at all times when unattended and must be stored out of harm’s way.

• Unless prior approval has been obtained no one will be allowed onto the catwalk.

• All electrical cables must comply with relevant safety standards.

• All lighting gels must be self-extinguishing.

• All secondary cables and pick-up points are to be non-combustible.

• All drapes, curtains, timber and/or any part of the stage set shall be non-combustible, inertly non-flammable or durably flame proofed (a certificate confirming treatment must be forwarded to the Events Manager).

• All staging must conform to safety standards and must be cross-braced at all times. All sides not facing the audience must be equipped with handrails including all stairwells.

• Only suppliers from the Coca-Cola dome’s preferred suppliers list may be used for stage building.

• No firearms are permitted on the premises of the Coca-Cola dome.

InSURAnce

It is required that insurance cover be taken out by the event organiser for the duration of the event. This is to include transport to and from the venue. The period of liability for the organiser shall be deemed to run from the time the organiser or any of their agents or contractors first enter the venue and to continue until all exhibits, stage pieces, equipment and property have been removed. The organiser must also carry public liability insurance for visitors. Items such as cell phones, laptops, TV’s, DVD’s and video machines must not be left unattended at any time. As a general rule it is suggested that exhibitors carry public liability cover in excess of a minimum of R5 million for the purposes of exhibiting at an exhibition and that any contractors appointed should carry the same value of R5 million liability cover.

LIABILItY

The Contractors are personally responsible for the control and management of their equipment and shall be personally liable for any claims which may be made in respect of injuries which may arise or be caused by the use of this equipment. The exhibitor acknowledges that the layout of the exhibit area and the large numbers of people present in the exhibition halls makes it impossible for adequate security to be provided to protect the exhibitor’s merchandise and other property. Accordingly, the exhibitor assumes all risk for the loss of their merchandise, fixtures, displays and any other property of the exhibitor located in the exhibition area, storage areas or any other area where


access has been provided to exhibitors by the venue, where such loss results from theft, vandalism and/or any other damage caused by any agent, employee of the venue or any other person either authorised or not authorised to be present at the exhibition hall. It is recommended that all exhibitors consult their individual insurance representatives to obtain appropriate insurance coverage.

occUPAtIonAL HeALtH & SAFetY Act ReGULAtIonS

Organisers, exhibitors and production personnel must be aware of the contents of the Occupational Health & Safety Act and ensure that all working contractors and sub-contractors comply with the Safe Working Practices as well as the guidelines and regulations as set out in the Act.

PUBLIc SeRVIceS

Fire & Emergency Services; SAPS; Metro Police; Disaster Management; Local Fire Station; Environmental Health; Johannesburg Roads Agency (JRA); City Power and City Water.

• Officers from these organisations may perform various duties at an event, assisting both the organiser and the venue with the protection of patrons.

• We request that an allocation be made for a meal voucher (± R40 to R45) for each officer whilst on duty during the event, and complimentary tickets for each department listed above.

• Please hand these tickets to the Events Manager who will distribute them.

• A Joint Operations Meeting will be arranged two weeks prior to the event and representatives from the aforementioned public services will be invited to this meeting. At this meeting the Public Services will provide an indication of the expected numbers of their officers who will be in attendance at the event.

PYRotecHnIcS & SPecIAL eFFectS

• A written application for the use of pyrotechnics and special effects must be submitted to the Events Manager for approval fourteen (14) days prior to the commencement of the event.

• Any “special effects machinery” must be authorised by the Events Manager.

• In case of pyrotechnics, special care must be taken and the SAPS Explosives Unit and the Johannesburg Fire Prevention Branch must evaluate all presentations.

• The SAPS Explosives Unit will arrange a demonstration for evaluation and approval. The effects of any smoke producing equipment must be restricted to the stage area.

• The use of special effects is subject to agreement by the Management of the Coca-Cola dome, The Chief Fire Prevention Officer and the SAPS Explosives Unit.

RISK ASSeSSMent

• A risk assessment must be conducted for each event and must be submitted along with the Safety File to the Events Manager on the first build up day of the event. A time will be confirmed during the Venue Operations Committee (VOC) meeting and all relevant parties are required to attend.

• The risk assessment is required to ensure that all parties involved in the event have considered the risks associated with the event and have taken all necessary precautions to ensure a safe and secure environment.

• During the risk assessment, all certificates, indemnity forms and relevant documentation pertaining to the approval of the following will be sourced and submitted to the venue’s Safety Consultant:

» Gas applications


» Exhibition stands (temporary ceilings; double storey; flammable materials)

» Fire retardation of flammable materials will be required;

» Structural Engineers Certificates;

» Certificate of Compliance;

» Rigging Certificates etc.

• The Coca-Cola dome has both structural and personal indemnity forms.

» Structural indemnities are required when structures are above two meters in height or of unique design;

» Engineer’s Certificates are required when structures are above two meters in height, have stairs, a roof and/or people will have access to the structure (i.e. double storey stand; climbing wall, etc.)

» All relevant signage, guardrails and weight restrictions must be taken into account in accordance with the OCHSA act and SABS O400 national building regulations.

» Personal indemnities are required when individuals are taking part in a potentially hazardous event (archery; climbing wall; etc.).

SAFe WoRKInG PRActIceS

Contractors need to ensure they are working according to the guidelines and regulations as prescribed by the Occupational Health & Safety Act. It is required that all contractors and sub-contractors adhere to the Safe Working Practices as set out in the Act. Staff and contractors shall be vigilant towards health & safety issues and shall observe the following practices which will be monitored and enforced by the organisers:

• The understanding of the Fire & Emergency Services procedures.

• Aisles leading to emergency exits are kept clear and unobstructed.

• The use of hard hats when working or restricting access to dangerous and hazardous areas.

• The need to wear suitable protective clothing including eye, ear, foot and hand protection, where relevant.

• The safe use and storage of flammable liquids and substances and segregation from waste and other risk areas.

• After use chemicals and liquids are removed from the venue for safe and proper disposal. Such products may not be disposed of in general refuse areas.

• Ensuring portable power equipment is used for the purposes intended with safety guards correctly fitted and used.

• Ensuring portable electric tools are used with minimum length of trailing leads and not left unattended with a live power supply.

• That forklifts are not used by anyone other than fully trained personnel.

• That proper scaffolding is used during construction and that safety features are provided, in acceptance with established standards, and tower scaffolding is used and properly constructed.

SAFetY GUIDeLIneS

• Prior written approval from the venue is required for the use of high risk apparatus or equipment.

• No fixing, attachment or penetration of any fabric, structure or floors is permitted.

• The venue must give their written approval where any of the following is proposed:

» Any material, exhibit or substances that is hazardous, noxious, explosive or of an objectionable nature;

» Items that produce fumes or smoke;

» Operating machinery and apparatus;

» The use or display of pyrotechnics and lasers;


» The use or display of radioactive materials, flammable liquids, oils and gasses as well as welding or compressed air;

» The use of balloons and public entertainment including amusement displays, live performances and live animals on display.

StRUctURAL StABILItY

• The structure of the set shall safely sustain the combined dead and imposed loads without any deflection or deformation which would impair stability.

• All materials used in construction shall be;

» Non combustible material;

» Flame resistant timber of any thickness;

» Flame resistant plastic and boarding;

» Chipboard or block board more than 18mm thick.

• All materials used for decorative finishes to a set shall be:

» Able to pass a test of flammability or for surface spread of flame;

» Be fixed taut or in tight pleats to a solid backing;

» Be secured at floor level;

» Shall not ignite when subjected to a flame for 10 seconds.

• Any paint used shall be water based.

• The use of paint sprayers is not permitted

tHe cocA-coLA DoMe AnD cLIent ReSPonSIBILItIeS

• Notwithstanding all of the aforementioned Terms and Conditions and Contract Documentation, it is incumbent on all parties, the Coca-Cola dome, Client and all employees, workmen, contractors, exhibitors to work in a safe manner;

• All plants and tools used at the Coca-Cola dome shall be safe and free from damage;

• To this end all parties shall comply with the Occupational Health and Safety Act, Act No 85 of 1993;

• All injuries and incidents must be reported to the Coca-Cola dome and any claims made or injuries sustained by people working in or visiting the Coca-Cola dome shall be reported as required by the OCHSA;

• Any unsafe conditions or acts shall be immediately registered in a report and shall be immediately discussed with the person/s concerned (the Coca-Cola dome/Client/Exhibitor, etc.) to ensure remedial action is taken to obviate such unsafe condition or act.

• Should no satisfactory remedial action be taken to rectify the problem to the satisfaction of the inspecting authority then the Coca-Cola dome, together with the Client shall prevent the opening of the event to the public and shall take every reasonable precaution to ensure the safety of workmen in the workplace;

• All certificates of competency, inspection certificates for ladders, scaffolding, tools etc. shall be made available for scrutiny by the Coca-Cola dome’s Inspectorate. All electrical wiring shall be carried out by a competent electrical contractor/wireman, who shall be certificated to carry out such work;

• The Coca-Cola dome’s Inspectorate shall strictly monitor the restrictions on hanging of banners and signage together with restrictions in respect of people working at height during an event.

• Safety Inspections by the Coca-Cola dome’s inspectorate will take place at any time during event set-up time, the event and during the breakdown after the event.


VeHIcLeS, DISPLAY

• No vehicle propelled by an internal combustion engine shall enter any building in which an event is taking place during the time that the event is open to the public.

• No motor vehicles used for delivery of materials or exhibits are permitted to remain in the venue overnight. If required to remain at the Coca-Cola dome, the Event Manager and Venue Security Manager are to be advised and the vehicle parked where agreed.

• All petrol fuelled motor vehicles and other equipment fitted with a fuel tank, including boats, plant or machinery must comply with the following:

» The Coca-Cola dome must be advised by the event organiser of all stands where these exhibits will be shown;

» The fuel tanks of vehicles must contain only sufficient fuel to move the vehicle out of the venue i.e. less than a ¼ tank of fuel;

» The fuel tanks on all equipment with a combustion engine must be sealed with a locked cap.

» No extra petrol/diesel may be stored in the Venue

» All batteries within vehicles must be removed or the terminals disconnected or permanently isolated before the public is admitted into the venue and must not be reconnected until after the final closure of the event;

» All vehicles must be provided with a drip tray and shall be positioned within the boundaries of the stand so that any protrusions, doors, tail lifts etc. do not infringe upon the aisles;

» The running of internal combustion engines during the open period of the event is strictly prohibited;

» Filling or emptying of fuel tanks inside the venue is strictly prohibited;

» If the vehicle is a vintage or for any reason leaks oil, we request that drip trays are placed underneath;

VeHIcLeS, PARKeD WItHIn tHe BUILDInG

As a fire prevention measure, it is STRICTLY FORBIDDEN to park any vehicles within the loading bays, in front of emergency exits or within yellow demarcated zones. Any vehicle found disregarding this rule will be fined by the Johannesburg Fire & Emergency Services. Vehicles must be parked 6 meters away from the building in the bone yard at Tower A and must not obstruct emergency routes indicated by yellow markings. Vehicles are allowed into the Main Arena during build-up and breakdown, strictly for loading purposes, and it is the responsibility of the security contractor to monitor the entry and exit of these vehicles.

The following conditions apply:

• Exhibitors / Contractors must off-load and immediately remove their vehicles to an allocated parking bay;

• No vehicles may park in the Tower C loading bay, this is strictly a loading area;

• Any vehicle, which is not promptly removed, may have their wheel clamped and will be fined by the Johannesburg Fire & Emergency Services;

• No vehicles may park or drive on the tiled areas;

• Height restrictions apply.


SectIon 6 Main Arena – Level 2

AcceSS BetWeen LeVeLS

A lift and two sets of escalators facilitate access between the Main Arena and the Mezzanine Level.

An additional set of escalators located at Entrance 4 allows for access between the Banqueting Lobby, and Entrance 4 on the Main Arena Level.

cAPAcItY

facility Standing / Seated fully Seated Banquet Bleachers only

(main Arena)Bleachers only

(mezzanine)

Main Arena & Mezzanine Level

19 328 13 212 5 000 3 584 2 392

Restrictions apply – direct enquiries to the Events Manager

FAcILItIeS

facility Quantity Dimension

Exhibitors Lounge 1

Loading areas 2

Entrances 4 1.6m x 2.27m

Emergency exits 11 3.54m x 2.4m

Star Suites 2 20sqm each

Organisers office 1 30sqm

Storerooms 6 Various sizes

Ticket office 1 4 Outlets

Toilet Facilities 12

Public telephone facilities 3

Physically disabled toilets 4

Lifts 2 10 pax max

Escalators 2 sets

ATM 2

FLooR DUctInG PoWeR AnD cABLe AcceSS

A ducting system on the Main Arena floor facilitates the provision of electrical, plumbing and Telkom services. The power consumption for each event is calculated using standard city power tariffs. There are also water points located in the floor ducting throughout the Main Arena floor.


FLooR PLAnS

Please refer to the venue website (www.coca-coladome.co.za) to download the following floor plans

• Main Arena – Master Floor plan

• Concert – Standing/ Seated combination

• Fully Seated – 13 212

• Exhibition – Entire Main Arena (example)

FLooR LoADInG AnD HeIGHt ReStRIctIonS

Height Restrictions – Ceiling Heights

Main Arena to first catwalk 19m

Main Arena to second catwalk 17m

Main Arena to third catwalk 15m

Weight Restrictions

Due to the North Side of the venue being on a cement-floating floor, there are certain weight restrictions that apply:

South Side (side A) 2.5 tons per square meter with 10 tons Universal Distribution Load

North Side (side B) 0.5 tons per square meter with a 3 ton Universal Distribution Load

Catwalk 22kg restriction per banner

Clearance of Access Doors

Tower C main loading door6.0m W x 3.8m H3.7m clearance

Tower C steel doors [adjacent to EFS]3.65m W x 3.250m H3.0 clearance

Tower A steel doors3.5m W x 3.2m H3.1 clearance

Tower A glass doors3.8m W x 2.7m H2.5m clearance

LoADInG AReAS

Three Loading Areas service the Main Arena:

• Tower A loading area which is situated on the west end of the Coca-Cola dome and has a maximum height of 3.1 metres and width of 3.8 metres

• Tower C loading area which is situated on the east end of the Coca-Cola dome and has a maximum height of 3.0 metres and width of 3.6 metres.

• The Main loading bay which is situated next to Tower C and has a maximum height of 3.8 metres and maximum width of 6 metres.


MULtI PURPoSe SURFAce

The Main Arena floor is coated with a hi-build grey epoxy, which is an ideal surface for exhibitions, concerts, sporting events and conventions. As it is costly to repair the floor, it is kindly requested that organisers, contractors and exhibitors respect the floor in order to minimize any damage. Any damages will be charged to the client.

SPecIFIcAtIonS

Specification main Arena facilities Dimensions

Height

From floor to roof apex. 42.250 m

From floor to lowest point of roof. 4.475 m

From floor to underside of Mezzanine Level. 3.8 m

Piping under Mezzanine Level reduces clearance 3.2 m

LengthInner circle – 1st pillars 120 m

Inner circle – 2nd pillars 130 m

SizeMain Arena - Uninterrupted floor space 11 049 sqm

Main Arena - Under Mezzanine Level 2 000 sqm

teLePHone AnD DAtA LIneS

The venue has coin/ card operated telephones located at Entrance 3. All other telephones and data lines that are required are sourced through Telkom. Booking of these lines is required fourteen (14) days prior to the event so as to ensure timely installation by Telkom.

toILet FAcILItIeS

The venue has ablution facilities, which caters for the requirements of disabled visitors. The toilet facilities are located at the following areas:

• Entrance 1 and Entrance 3

• Tower A and B


SectIon 7 Mezzanine – Level 3

AcceSS BetWeen LeVeLS

A lift and two sets of escalators facilitate access between the Main Arena and the Mezzanine Level.

cAPAcItY

• Bleacher capacity is 2 392

• Hospitality Suite capacities as follows

Standard Capacities

Room NameEstimated Capacity per seating style Dimensions

u-Shape School room Cinema Cocktail Area (sq m)

Hospitality Suite 1 10 12 18 25 51 sqm




Augusta Suite 18 15 40 50 64 sqm

**estimated U-shape & schoolroom configuration

Concert Hospitality Capacity

Room NameCapacity

min max

Hospitality Suite 1 20 25


Hospitality Suite 4 - 100


Suite 4,5 & bubble - 325


Syringa Suite 60 120

Marula Suite 50 80

Baobab Suite 50 70

FAcILItIeS

facility Quantity Dimension

Loading areas 1 *

Entrances 2 *

Emergency exits 8 *

Toilet Facilities 4 *

Physically disabled toilets 2 *


Lifts 2 10 pax max

Escalators 2 sets *

FLooR LoADInG AnD HeIGHt ReStRIctIonS

Height Restrictions – Ceiling Heights

Mezzanine Level to roof 2.55m [dependent on ducting underneath level)

Weight Restrictions

Mezzanine LevelA weight restriction of 500 KG per square meter, Universal Distribution Load

No loading on tiled areas.

Catwalk 22kg restriction per banner

Clearance of Access Doors

Entrance 2 Bridge 3.0m W x 2.0m H

FLooR PLAnS

Please refer to the venue website (www.coca-coladome.co.za) to download the following floor plans:

• Mezzanine Level – Master Floor plan • Exhibition – Mezzanine Level (example)• Concert – Mezzanine Level (example)

lOADING AREAS

One loading bay ramp services the Mezzanine level at Entrance 2 with a maximum height of 2 metres, width of 3 metres and a vehicle restriction of one ton.

MULtI PURPoSe SURFAce

The exhibition and some hospitality floor space on the Mezzanine level, is coated with the same hi-build epoxy as the Main Arena floor. A 5 meter tiled walkway, which runs the circumference of the Mezzanine, separates the event space and the balustrade.

teLePHone AnD DAtA LIneS

No telephones or lines are available in the Mezzanine level. Telephones and data lines that are required are sourced through Telkom. Booking of these lines is required fourteen (14) days prior to the event so as to ensure timely installation by Telkom.

toILet FAcILItIeS

The venue has ablution facilities, which caters for the requirements of disabled persons.

The toilet facilities are located at the following areas:

• Tower C – (There are no requirements for disabled visitors)

• Tower D • Hospitality Suites • Augusta Suite


SectIon 8 Accommodation

many hotels, Bed & Breakfasts and Guesthouses are situated in close proximity to the Coca-Cola dome.

Below is a list of few:

ESTABlISHmENT AREA TElEPHONE WEBSITE E mAIl TGSA

2 Leafed Doors Bryanston 011 463 8787 www.2leafeddoors.co.za [email protected] 4 *

Abbey Road Guest House North Riding 011 801 7380 www.abbeyroad.co.za [email protected] 4 *

Abby Cottages Fairlands 011 476 7255 www.abbycottages.co.za [email protected] 3 *

Afrique Boutique Hotel Ruimsig 011 958 0855 www.afriquehotel.co.za [email protected] 4 *

Amakoekoe Guest Lodge Honeydew 011 795 3508 www.amakoekoe.co.za [email protected] 4 *

Benvenuto Kelland 011 678 6688/9 www.benvenuto.co.za 4 *

Birch Tree Cottage B&B Olivedale 011 023 0024 www.wheretostay.co.za/birchtree [email protected] 2 *

Bird Haven Lodge Weltevreden Park 083 299 6589 www.birdhavenlodge.com [email protected] 5 *

Blue Crane Lodge North Riding 011 462 8224 www.bluecranelodge.co.za [email protected] 4 *

City Lodge Bryanston Randburg 011 706 7800 www.citylodge.co.za [email protected] 3 *

Country Park Muldersdrift 083 256 7000 www.countrypark.co.za [email protected] 4 *

Dalberry Guest House Fourways 011 465 9438 www.dalberryguesthouse.co.za [email protected] 4 *

De Wildebeest Guest House North Riding 011 462 5838 www.dewildebeest.co.za [email protected]

Green Park Manor Douglasdale 011 465 3860 www.greenparkmanor.com [email protected] 3 *

Heatherdale Guest House North Riding 010 222 0546 www.heatherdale.co.za [email protected] 4 *

Hoopoe Haven Guest House Chartwell 011 706 1864 www.hoopoehavenlodge.co.za [email protected] 3 *

Idwala Boutique Guest House Darrenwood 011 888 1437 www.idwala.com [email protected] 5 *

Ikhaya Guest House Boskruin 011 791 5112 www.ikhaya.za.net [email protected] 4 *

Indaba Hotel Fourways 011 840 6600 www.indabahotel.co.za [email protected] 4 *

Jozi Apartments Radiokop 078 106 2231 www.joziapartments.co.za [email protected] 3 *

Jubilee Lodge North Cliff 011 678 4194 www.jubileelodge.com [email protected] 4 *

Klip Els Guest Lodge North Riding 010 222 0084 www.klipels.co.za [email protected] 4 *

Little Tuscany Boutique Hotel Bryanston 011 706 8206 www.littletuscany.co.za [email protected] 4 *

Mercure Hotel Randburg Randburg 011 326 3300 www.mercurehotels.com [email protected] 3 *


ESTABlISHmENT AREA TElEPHONE WEBSITE E mAIl TGSA

Misty Hills Country Hotel Muldersdrift 011 950 6000 www.recreationafrica.co.za [email protected] 4 *

Modjadji House Roodepoort 011 674 1421 www.modjadjihouse.co.za [email protected] 4 *

Monchique Guest House Muldersdrift 082 551 0851 www.monchique.co.za [email protected] 4 *

Morrels Manor House Northcliff 011 476 5077 www.morrells.co.za [email protected] 5 *

Nice by Nature Guest House Honeydew 011 012 1403 www.nicebynature.co.za [email protected] 3 *

Ninety North Ferndale 011 704 2911 www.ninetynorth.co.za [email protected] 4 *

No 5 on Franschoek Paulshof 011 803 6064 www.accommodationpaulshof.co.za [email protected] 4 *

Palazzo Inter Continental Fourways 011 510 3000 www.southernsun.com Montecasinoreservations@

southernsun.com 5 *

Protea Hotel Roodepoort Roodepoort 011 246 1103 www.proteahotels.com [email protected]

Protea Ridge Guest Cottages North Riding 010 220 5554/6 www.protearidge.co.za [email protected] 5 *

Randburg Towers & Inn Hotels Randburg 011 787 9840 www.randburgtowers.co.za/ [email protected] 3 *

Random Harvest Country Cottages Muldersdrift 072 562 3396 www.randomharvest.co.za [email protected]

Riverbend Country House Fourways 083 324 4103 www.riverbendch.co.za [email protected] 4 *

Road Lodge Randburg Randburg 011 792 9995 www.citylodge.co.za [email protected] 1 star

Rusty Hook Honeydew 011 021 9843 www.rustyhook.co.za [email protected] 3 *

Shumba Valley Lodge Lanseria 011 790 8000 www.shumbavalley.co.za [email protected] 4 *

Silver Birch Guesthouse Randburg 011 793 4051 www.silverbirchguesthouse.co.za [email protected] 4 *

Soli Deo Gloria Boutique Hotel North Riding 0861 720 003 www.sdghotel.co.za [email protected] 4 *

Sunsquare Hotel Fourways 011 367 4250 www.southernsun.com [email protected] 3 *

Surrey B&B Ferndale 011 787 0770 [email protected] 4 *

The Lemon Rose Farm Village Sundowner 011 794 2731 www.lemonrosefarm.co.za [email protected] 3 *

Times Square Sandton 011 883 2325 www.timessquare.co.za [email protected]

Town Lodge Roodepoort Roodepoort 011 767 5600 www.citylodge.co.za [email protected] 2 *

Whara Whara Guesthouse Randpark Ridge 011 794 3921 www.wharawhara.co.za [email protected] 3 *

Willow Brook Manor Weltevreden Park 011 431 4476 www.willowbrookmanor.co.za [email protected]

Zulu Nyala Country Manor Fourways 011 702 9300 www.zulunyala.com [email protected] 4 *


SectIon 9 Annexures

AnneXURe A | DIRectIonAL MAP

�

GPS Co-ordinates:

26 03’48.39”S | 27 56’35.54”E


AnneXURe B | DIRectIonS to tHe cocA-coLA DoMe

from PRETORIA

• Take the R28 towards Krugersdorp

• Take the Lanseria/Randburg off-ramp (Malibongwe Drive)

• Turn left at the stop street

• Pass through robot (shop on left-hand side)

• Travel through dip

• Road splits into two lanes with island

• Travel through set of traffic robots (left and right Kya Sands Office Park)

• Next robot, turn right into Northumberland / Witkoppen (Total Garage on right-hand side)

• Turn left at McDonalds

• Right at T-junction and follow parking signs

from mIDRAND

• Follow Ben Schoeman Highway to Buccleugh Interchange

• Take Western Bypass N1 to Roodepoort/Randburg

• Pass Rivonia off ramp

• Pass William Nicol off ramp

• Take Malibongwe off ramp

• Turn right at traffic robots

• Travel through 4 sets of robots

• At 5th robot turn left into Olievenhout Avenue

• Travel through 2 sets of robot; follow parking signs

from SOuTHGATE INTERCHANGE

• Take R57

• Follow N1 North

• Follow the split to Roodepoort, N1 western bypass

• Pass Nasrec, Maraisburg, Gordon and 14th Avenue off ramps

• Take Beyers Naude off ramp, taking left yield


• At 6th robot turn right into Northumberland road.

• the Coca-Cola dome is right at the next robot

from EDENVAlE/BEDfORDVIEW

• From Gillooly’s Interchange travel north up the N3

• Pass Linksfield, Modderfontein, London Rd, Marlboro, Buccleugh, Rivonia and William Nicol off ramps

• Take the Malibongwe off ramp

• Turn right at the robot


• At 5th robot turn left into Olievenhout drive

• Travel through 2 sets of robots and follow parking signs

from KIllARNEY

• Take M1 north on the Ben Schoeman Highway

• Pass Grayston, Marlboro and Woodmead off ramps

• At the Buccleugh Interchange, take the left split left to Roodepoort N1

• Pass Rivonia & William Nicol off ramps


• Turn right at robot




from mElVIllE

• Travel down Beyers Naude past Northcliff corner

• Travel past McDonalds and Cresta

• Travel over the N1 Western Bypass


• At 6th robot turn right into Northumberland road.

• the Coca-Cola dome is right at the next robot

from KRuGERSDORP

• Travel along Voortrekker Road, past Westgate

• Road turns into Ontdekkers Road.

• Turn left at the set of traffic robots at Christiaan De Wet Rd


• Cross over the intersection between Christiaan De Wet and Hendrik Potgieter

• Road narrows into single lane

• Travel past one set of robots (Rock Cottage on right)

• Road splits into two lanes and road becomes Northumberland

• Cross over intersection over Beyers Naude Drive

• Next set of robots take right to the Coca-Cola dome


from RANDBuRG WATERfRONT

• Travel west down Republic Rd

• Brightwater Commons on left

• At robot turn right into Malibongwe Drive

• Travel along Malibongwe Drive till you reach N1 Western Bypass

• Travel over the Highway



• Travel through 2 sets of robots and follow parking signs.

from SANDTON

• Travel along Rivonia rd with Sandton City on your left

• continue down Rivonia Road passing Rivonia Boulevard on your right and Spur on your left

• At the N1 Western Bypass turn left onto the highway


• Turn right at robot




AnneXURe c | VenUe cAPAcItIeS

Total Venue Capacity

facility Standing / Seated fully Seated Banquet Bleachers only

(main Arena)Bleachers only

(mezzanine)

Main Arena & Mezzanine 19,328 13 212 5,000 3,584 2,392

Restrictions apply – direct enquiries to the Events Manager

Hospitality Capacities

Standard Capacities

Room NameEstimated Capacity per seating style Dimensions

u-Shape School room Cinema Cocktail Area (sq m)





Augusta Suite 18 15 40 50 64 sqm

**estimated U-shape & schoolroom configuration

Concert Hospitality Capacity

Room NameCapacity

min max





Suite 4,5 & bubble - 325


Syringa Suite 60 120

Marula Suite 50 80

Baobab Suite 50 70


AnneXURe D | FLooR PLAn – MAIn ARenA (LeVeL 2)


AnneXURe e | FLooR PLAn – MeZZAnIne (LeVeL 3)


AnneXURe F | FLooR PLAn – MAIn ARenA cAtWALKS


AnneXURe G | FLooR PLAn – PRecInct PARKInG MAP

33 b

ays

52 b

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63 b

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55 b

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33 b

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61 b

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29 b

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66 b

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62 b

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30 b

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25 b

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27 b

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18 b

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AnneXURe I | MInIMUM SecURItY ReQUIReMentS

The Coca-Cola dome in conjunction with our permitted security suppliers developed a document which governs the MINIMUM SECURITY REQUIREMENTS for every type of event held at the venue in relation to number of visitors expected to be able to safely manage the flow of movement and in an emergency evacuate them from the building and property.

Organizers of events and their contracted security suppliers are required to adhere to this document.

Please contact the Events Manager for a copy of the MINIMUM SECURITY REQUIREMENTS.

AnneXURe J | MInIMUM MeDIcAL ReQUIReMentS

ExHIBITIONS

Type No. of medics level Response Vehicle Ambulance

Contractor build-up days 1 Basic Life Support 0 0

Exhibitor build-up days 1 Basic Life Support 0 0

Breakdown days 1 Basic Life Support 0 0

Expo days No. of medics level Response Vehicle Ambulance

Trade Expo 1 Basic Life Support 0 0

Consumer Expo No. of medics level Response Vehicle Ambulance

NO ACTIVITIES / OUTSIDE AREAS / PHYSICAL DEMO’s

Weekday deployment 1 Basic Life Support 0 0

Weekend deployment, maximum capacity 10 000 p/d

1 Basic Life Support 0 0

Weekend deployment, capacity 10 000 PLUS p/d

21x Basic Life Support; 1x Intermediate Life Support

1 1

Consumer Expo No. of medics level Response Vehicle Ambulance

WITH ACTIVITIES / OUTSIDE AREAS / PHYSICAL DEMO’s

Weekend deployment, maximum capacity 10 000 p/d


1 1

Weekend deployment, capacity 10 000 PLUS p/d


1 1

CONCERTS / SHOWS / CONfERENCES / BANQuETS

Type No. of medics level Response Vehicle Ambulance

Load in days 1 Basic Life Support 0 0

Load out days 1 Basic Life Support 0 0


accessibility • experience • excellence

SHOW DAYS

medic Deployment 2 000 pax & below 2 001 - 4 000 pax 4 001 - 10 000 pax 10 000 - 15 000 pax

Basic Life Support 1 2 5 7

Intermediate Life Support

1 1 2 3

Advanced Life Support

0 1 2 3

VOC Representative 0 1 1 1

Vehicle Deployment 3 000 pax & below 3 001 - 5 000 pax 5 001 - 10 000 pax 10 001 - 15 000 pax

Response vehicle 1 1 1 2

Ambulance 1 1 2 2

Disaster trailer 0 0 0 1

the Coca-Cola dome is managed by:

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