Veronica Rogers

3939 Kitchen Hill Lane Sugar Land, TX. 77479

(314) 326-1958 ronijazz@yahoo.com OBJECTIVE

My goal is to join a progressive organization with the opportunity to work in Customer Service field and be given the opportunity to demonstrate professionalism through leadership qualities that I have acquired with an opportunity for merited advancement and shared growth.

Skills Pleasant demeanor; able to effectively interact with a diverse variety of customers and co-workers; able to function independently; attention to detail; self-starter with excellent communication and persuasive skills, experienced in introducing, explaining and demonstrating new products, also experienced with Word; Excel, PowerPoint; typing and data entry.

RELATED EMPLOYMENT EXPERIENCE

Sales/Customer Service, R& R Cleaning Company St. Louis, Mo. 09/2010-present

Prepare sales contracts and order forms. Recommend products to customers, based on customers’ needs and interests. Answer customers’ questions about products, prices, availability, product uses, and credit terms. Contact regular and prospective customers to demonstrate products, explain product features, and

solicit orders.

Career Specialist, Employment Connection St. Louis, Mo.3/04-12/06 an 8/6/09- 8/31/10

Counseled clients regarding career decisions and educational goals Interacted with employers to develop employment and on-the-job training opportunities for our

clients Facilitated clients in class room setting on resume writing, job search and interviewing

techniques. Instructed classes on basic computer skills.

Manager, Famous Barr, St. Louis, Mo. 01/98- 02/04

Coordinate marketing and community events to drive sales success. Assist customers with service and billing questions. Supervise employees and coach on sales techniques and operational duties. Resolve customer complaints or problems. Confer with organizational members to accomplish work activities. Approve expenditures.

EDUCATION: 120 Credits Hours - Work Education Development, Southern Illinois University of Carbondale