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Version 5.14

Associate Handbook

ITTI.HRD.II.04.5.14 © ITTI Pvt. Ltd. All Rights reserved

of 16

RECORD OF CHANGE

Version #

Date Change / Description Prepared / Changed

by

Review & Approve

d by

5.14 18/05/2016 Included record of Change Amendment to Associate

Handbook

Additions:

Biometrics & Access card System

Organization level Attrition rate in objective

Stickers for Vehicle (4 wheeler/2 wheeler) campus / parking entry

Deletions:

Work from Home & Flexi timing Policy from AH to HR Policies

Attendance Register

Lizy Alex CEO/ QA Head

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TABLE OF CONTENTS

1. VISION, MISSION STATEMENTS, QUALITY POLICY AND OBJECTIVES ........................... 5

2. INTRODUCTION ........................................................................................................................ 6

3. QUALITY MANAGEMENT SYSTEM ........................................................................................ 6

4. JOINING PROCESS .................................................................................................................. 7

5. PASSPORT ............................................................................................................................. 10

6. OFFICE TIMINGS .................................................................................................................... 10

7. WORK FROM HOME AND FLEXI TIMINGS EFFECTIVE FROM 02ND APRIL 2012 .......... 10

8. ATTENDANCE: BIOMETRIC SYSTEM & ACCESS CARD ................................................... 10

9. STAFF MOVEMENT REGISTER ............................................................................................ 10

10. IDENTIFICATION CARD ......................................................................................................... 11

11. VEHICLE (CAR / 2 WHEELER) PARKING ENTRY STICKERS ............................................ 11

12. DRESS CODE ......................................................................................................................... 11

13. E-MAIL & E-MAIL SIGNATURE ............................................................................................. 11

14. SALARY ACCOUNT ............................................................................................................... 11

(A) DULY FILLED ACCOUNT OPENING FORM FILLED BY THE INDIVIDUAL ..................................................... 11 (B) ONE PASSPORT SIZE PHOTOGRAPH ............................................................................................................ 11 (C) PAN CARD COPY (ORIGINAL TO BE EVIDENCED FOR BANK REP VERIFICATION) .......................... 11 (D) ADDRESS PROOF – PASSPORT / VOTERS ID CARD / DL / RATION CARD ETC ................................... 11 (E) AADHAAR CARD COPY (ORIGINAL IS MANDATORY FOR THE VERIFICATION) ................................ 11

15. TIMESHEET ............................................................................................................................. 12

16. PAY DAYS ............................................................................................................................... 12

17. LEAVE POLICY ....................................................................................................................... 12

18. PAID HOLIDAYS ..................................................................................................................... 12

19. LEAVE TRAVEL ALLOWANCE (LTA) ................................................................................... 12

20. PROVIDENT FUND ................................................................................................................. 12

21. LOCAL CONVEYANCE .......................................................................................................... 12

22. CLAIMS MANAGEMENTSYSTEM (CMS) .............................................................................. 13

23. REIMBURSEMENTS / CLAIMS .............................................................................................. 13

24. INCOME TAX DECLARATION (IT DECLARATION) ............................................................. 13

25. PERFORMANCE MANAGEMENT SYSTEM .......................................................................... 13

26. SALARY REVISIONS .............................................................................................................. 13

27. REWARDS & RECOGNITION POLICY .................................................................................. 14

28. TRAINING & CERTIFICATION POLICY ................................................................................. 14

29. TRAVEL POLICY .................................................................................................................... 14

30. OVERSEAS TRAVEL .............................................................................................................. 14

31. OVERSEAS DEPUTATION POICY ........................................................................................ 15

32. CELL PHONE POLICY ............................................................................................................ 15

33. PERSONAL CALLS / FAX MESSAGES / COURIER / SCAN / COLOUR PRINTS / VISITORS ................................................................................................................................ 15

34. PERSONAL DATA CHANGES ............................................................................................... 15

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35. ASSOCIATE REFERRALS ..................................................................................................... 15

36. INTRANET ............................................................................................................................... 16

37. EMPLOYMENT SEPARATION ............................................................................................... 16

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1. Vision, Mission Statements, Quality Policy and Objectives:

MISSION STATEMENT

ITTI‟s mission as a Software services company is to live with our customers in order to

understand their business processes and practices and then to excel in providing them with

solutions and services which facilitate and promote the profitable growth of their businesses.

VISION STATEMENT

To mentor and to institutionalize best-of-breed in our People, Practices, Processes and

Partners; and, to establish leadership in whatever we do.

QUALITY POLICY

We firmly believe in and stand for:

Providing Simple and Best in Class Software Services and Solutions

Building Strong Customer Relationships and ensure Customers’ delight

We achieve the above by:

Continual Improvement of our Processes, Solutions & Services

Continually improving the Competence of our Employees

Maintaining regular Communication with our Customers

QUALITY OBJECTIVES

Training:

Allocate at least 2% of time for Training with respect to each employee, whose

total experience is between 0 and <=2 years.

To allocate at least 1% of time for Training with respect to each employee, whose

total experience is between >2 and <=5 years.

Training Coverage for employees between 0 and <=5 years of total experience to

be >/= 20% every quarter and >/=90% in a Financial year cumulatively.

Note: Employees whose total experience is >5 years would be trained only on

need basis, the same is applicable for Employees who are deputed at client

locations irrespective of total experience. .

Schedule Variance to be within the range of + / - 6.5%

Effort Variance to be within the range of + / - 6.5%.

Defect density (During Development) <= 0.460 i.e. 46 defects for 100 days of

Construction Phase.

Customer Satisfaction Index (CSI) to be >= 3 out of 4, across Practices.

Average Manpower utilization should exceed 70%, across Practices.

Annualized Attrition Rate should be below 15%.

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Dear Associate,

WELCOME TO ITTI!

2. INTRODUCTION

ITTI (www.itti.com) is a System Integrator and Software services company having its Global Delivery Centers at Bangalore & Mumbai, in India; and, Marketing Offices in Dubai, Singapore, London and the United States of America (USA).

Since inception, ITTI has focused on constant optimization of business process and technology landscape of its customers and has consistently delivered world-class solutions and services to its Customers ranging from Fortune 500 Companies to Companies in the SMB segment.

We are an ISO 9001:2008 Certified Company offering IT Consulting and Software services in the following areas:

Enterprise Business Solutions Group

o QAD & Progress o SAP o JD Edwards Enterprise One o BPCS / AS400 o Microsoft Dynamics (NAV / CRM / AX / LS Retail & Hospitality) o Business Intelligence / Analytics (Cognos, Qlikview)

o Salesforce (SFDC)

Application Development & Maintenance

o Application Development & Maintenance (.Net, MS SharePoint services, Java / J2EE)

o Application Support o Design and development of Portals / Web-based Applications o Helpdesk Management o Integration of 3rd party Products with packaged ERPs

o ITeS

Infrastructure Management Services o Remote / Onsite Administration of IT Infrastructure – Servers, Desktops, LAN,

WAN, etc.

o Data Storage / Back-up services o Hardware Asset Management

o Vendor Management

3. QUALITY MANAGEMENT SYSTEM

The Quality Management System (QMS) is the cornerstone of our Delivery platform and business practices. The QMS holistically addresses the Quality as the triad of People – Process – Tools. This is combined with best practices from industry standards such as ISO 9001-2008.

As a service provider, we are committed to „Customer Delight‟.

http://www.itti.com/

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TTI is a Customer Centric Organization that has grown on the merits of our track record in ensuring Customer satisfaction and using these Customer references to acquire new Customers.

It is very important for you to read the QMS – Manuals, Procedures, Templates etc. – and gain a good understanding of the Quality Assurance processes and practices, followed @ ITTI.

The QMS can be accessed at http://inside.itti.com/

The objective of this Handbook is to familiarize you with some of the relevant HR, Finance & Administrative rules and policies of our company. Please read through all the provisions listed herein. If you have any questions you may address them to the HR Dept.

Please note that the rules and policies of the company undergo frequent changes based on the feedback we receive from our Associates and from new ideas that are being continuously generated. That is what makes it so exciting to work for a young company. We therefore look forward to your contributions. This handbook is not a static document and could change without prior information, since our rules and policies are open to continuous review and improvement.

The revisions in Policy and procedures, that may occur from time to time, are applicable to all Associates, regardless of the terms and conditions mentioned in their Offer letters.

We are happy to have you on board and welcome you as a member of the ITTI family worldwide!

4. JOINING PROCESS

At the time of joining, the Associate needs to fill and submit the joining forms/ documents as per the joining checklist (available along with preliminary Offer letter).

Terms and Conditions of Employment (Annexure – 2)

1. Leave: Your leave entitlements will be as per the Company‟s Leave Policy as notified from time to time.

2. Provident Fund: You will be eligible for the Company's Provident Fund scheme, as per applicable laws for the time being in force.

3. Leave Travel Allowance (LTA): You will be paid a leave travel allowance, annually

as per the Company‟s Leave Travel Allowance Policy.

4. Salary Review: Your salary will be reviewed, periodically, as per the policy of the Company, and as may be notified, from time to time. Your Salary revisions and promotions are discretionary and will be based solely on your performance.

5. HR related matters: The Company expects every employee to hold a valid passport.

In the event you do not have a passport, please apply for the same and obtain at the earliest. Please hand over the documents to the HR department as per the joining checklist. The joining formalities and documents to be submitted are detailed in „HR Procedure‟.

http://inside.itti.com/

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Please read the copy of the Associate Handbook containing the Rules, Policies and Procedures of the Company (the “Handbook”), the soft copy of which is available on our Intranet. You shall abide by the terms of the Associate Handbook, Policies and procedures, that are applicable and that may be notified from time to time.

6. Other work: Your position is of whole time employment with the Company and you shall devote yourself and the entirety of your business time exclusively to the business of the Company. You will not take up any other work for remuneration (part-time or otherwise) or work in an advisory capacity, or be interested directly or indirectly (except as shareholder or debenture holder) in any other trade or business during your employment with the Company without the written permission of the Company.

Further, during the term of your employment with the Company and for a period of at least two (2) years after the term of your employment with the Company you shall not solicit, endeavor to solicit, influence or attempt to influence any client, customer or other person directly or indirectly to direct her/his or its purchase of the Company‟s products and/or services to yourself or any person, firm, corporation, institution or other entity in competition with the business of the Company.

Further, during the term of your employment with the Company and for a period of at least two (2) years after the term of your employment with the Company you shall not solicit or attempt to influence any person employed or engaged by the Company (whether as an employee, consultant, advisor or in any other manner) to terminate or otherwise cease such employment or engagement with the Company or become the employee of or directly or indirectly offer services in any form or manner to yourself or any person or entity which is a competitor of the Company.

7. Transfer: You will be liable to be transferred to any other department or establishment or branch of the Company. In such cases, you will be governed by the terms and conditions of service applicable to such new placement / transfer.

8. Responsibilities: In view of your office, you must effectively perform to ensure results and you might be required to work extra hours to achieve your targets and objectives, whenever the job so requires.

9. Travel: You will be required to undertake travel on Company work and the Company‟s Travel Policy will govern your travel entitlements.

10. Overseas Postings: Depending on the job requirement, you may be posted overseas to work with our associate companies and/or client companies. The duration of such postings will depend on the nature of the assignment. While you are overseas, you will be paid a salary / per diem allowance as per the Company‟s policies.

11. Confidential information: You will not at any time, disclose, divulge or make public,

except on legal obligations, any information relating to Customer associated with the company, any information regarding the Company's affairs, or administration or research carried out by you arising out of or in connection with your employment with the Company or due to association with any of the Customer, whether the same may be confined to you or become known to you, in the course of your employment with the Company or otherwise.

12. Protection of interest: If you conceive any new advanced methods of improving processes / formulae / systems in relation to the operations of the Company, such developments will be deemed to be “works made for hire”, will be fully communicated to the Company and will be and remain the sole rights / property of the Company. You

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will execute any and all documentation required to perfect the Company‟s title to such developments.

13. Past record: You have represented that you have no commitments to former employers or other entities which would restrict you from joining the Company. You have further represented that you have not taken or otherwise misappropriated and do not have in your possession or control any confidential and proprietary information belonging to any of your prior employers or connected with or derived from his services to prior employers and that you have returned to all prior employers any and all such confidential and proprietary information and shall not to use or cause the use of such confidential or proprietary information in any manner whatsoever in connection with his employment by the Company. You shall be liable to indemnify and hold the Company harmless from and against all claims arising from breach of the aforesaid representations and warranties. You have/ will also furnished the Company certain documents including documents of qualification and have made various other representations based on which the Company has agreed to appoint you. You have further represented that all documents furnished to the Company and all facts disclosed are true and accurate. You have further represented that you have disclosed all material and relevant information which may either affect your employment with the Company currently or in the future or may be in conflict with the terms of your employment with the Company, either directly or indirectly.

If any declaration given or information furnished by you to the Company proves to be false or if you are found to have willfully suppressed any material information, you will be liable to be terminated from service, without any notice.

14. Code of Conduct: If at any time, in the Company‟s sole opinion, which shall be final

in this regard, you are found guilty of dishonesty, disobedience, disorderly behavior, negligence, indiscipline, absence from duty without permission, involved in any activities resulting in Human rights violation or any other personal or Professional misconduct, which shall include criminal proceedings being instituted against you, and considered by the Company to be detrimental to the interests of the Company or to the interests of the general Public, your employment may be terminated without notice and you will not be eligible for any notice pay in such event.

15. Handover of Company property: Prior to your being relieved from service, whether

you or the Company was the party terminating your employment, and regardless of whether the Company has waived notice of termination, you will surrender to the Company all correspondence, specifications, formulae, books, documents, market data, cost data, literature, drawings, effects or records, backup copies of programs source/object and data etc. belonging to the Company or relating to its business and shall not make or retain any copies of these items.

Further, prior to being relieved from service, you will surrender, wherever applicable, the Laptop, Data Card and accessories or other company assets, if any, in your possession in „good condition‟ to the Infrastructure team (IMS) or to the HR department, at the locations concerned and obtain a sign-off from the respective Dept. about the complete hand over.

16. Medical Check-up: You are required to undergo a basic medical check-up, after

joining the services of the Company. This will be arranged by the Company and HR dept. will coordinate for the same.

17. Insurance:

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a) Accidental Insurance Cover: All Associates of ITTI India are provided “Personal Accident Insurance” cover towards the risk of accidental death, as per the Company Policy. The monetary limits for grade wise Insurance coverage are available with the Finance/ HR department and this amount will be released only to the designated nominee.

b) Corporate Mediclaim Insurance: You will be provided with Mediclaim hospitalization coverage up to Rs.2 Lakh, of which employer contribution will be Rs. 1 Lakh and employee contribution will be 1 Lakh. The premium for Rs.1 Lakh additional coverage will be recovered from the employee from monthly salary. The coverage is up to 90% of the claim. Balance 10% of the claim were to be borne by yourselves.

18. All the terms and conditions of your employment are governed by your Offer letter and

our HR Policies, which may be amended and notified to you from time to time.

5. PASSPORT

Every Associate should hold a passport with minimum 6 months validity and ECNR duly stamped. Please arrange to renew the passport before the expiry date.

6. OFFICE TIMINGS

Regular office timings are from 9:00 AM to 6:00 PM with a lunch break between 1:00 PM to 2:00 PM. Please refer HR policy for the further details.

7. WORK FROM HOME AND Flexi Timings effective from 02nd April 2012

Associates will be permitted to work on flexi timings, “subject to prior intimation to the reporting seniors”. The detailed Policy is available, for reference on the Intranet http://inside.itti.com/ under the section “HR Policies”.

8. ATTENDANCE: BIOMETRIC SYSTEM & ACCESS CARD

On joining ITTI, the HR Dept. will arrange an ID card for all the Associates and access card only for the Associates reporting to ITTI IBC Office.

Associates are requested to register the name with finger impression in biometric device (IMS will assist to carry out this activity).

Biometric and Access system is placed in the main entrance. It is mandatory for Associates to login and logout every day through biometric device in the morning and evening.

Access card mandatorily to be used to enter the workspace during every entry and exit and no tailgating are permitted.

9. STAFF MOVEMENT REGISTER

The staff movement register will be available at the security / reception. Associates are requested to enter the information & reason for leaving the office during working hours. Before you leave, get the permission of your reporting senior.


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10. IDENTIFICATION CARD

The ITTI identification card will be issued along with Access card, tag & Holder on joining. It is mandatory to be worn at all times, when you are in the office premises and on Customer visits.

11. VEHICLE (CAR / 2 WHEELER) PARKING ENTRY STICKERS

The ITTI identification stickers are mandatory for all the vehicles (Car or 2 wheeler) for main gate entry and to park at ITTI parking space in the ground floor. Stickers are available with reception.

12. DRESS CODE

Formal Attire Monday – Thursday Business Casuals Friday (if there are no Customer meetings)

Male Associates are expected to dress in trousers and shirts with leather shoes. Lady Associates are expected to avoid informal clothes. If you have a scheduled appointment with a Customer, please ensure that you are smartly dressed in formal attire.

Casual dressing is permitted on all Fridays, provided you do not have any Customer appointments. However, please refrain from wearing shorts and footwear such as sandals and slippers.

Please also ensure that your personal appearance is presentable and projects a good corporate image of the Company.

13. E-MAIL & E-MAIL SIGNATURE

Each Associate is allotted an official e-mail ID on joining the Company. The email account created for the Associate/ individual is mainly for official purpose. Sending personal emails from the ITTI account should be restricted. All the emails should carry the official signature with details of name, designation, contact mobile number and full office address.

The Internet Usage Policy, hosted on the Intranet http://inside.itti.com/, will govern and

regulate Internet usage within the Company.

14. SALARY ACCOUNT

At the time of joining, the company will advise the Associates to open a Salary Account with the Bank, with which the corporate salary account of all the Associates is being operated. The salary will be credited to this account only.

To facilitate the opening of salary account, Associates are expected to submit the following:-

(a) Duly filled Account Opening form filled by the individual (b) One passport size photograph (c) PAN Card Copy (original to be evidenced for Bank rep verification) (d) Address Proof – Passport / Voters ID Card / DL / Ration Card etc. (e) Aadhaar Card Copy (Original is mandatory for the verification)


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15. TIMESHEET

All Associates of ITTI India are required to fill in their Timesheet to account for their daily activity. Timesheet login is done through the intranet, using your associate ID. This activity is to be done on a daily basis.

The Timesheet is the repository for Data collection within the Organization and the data therein, is a direct input for our Project Metrics. As such, the importance of filling up the Timesheets accurately, using the correct Activity codes, is the individual responsibility; and, overall responsibility for Timesheet review, data integrity and feedback is the responsibility of the Practice Heads / Project Managers.

16. PAY DAYS

Salary will be credited to the Salary account of the Associate, on the last day of the month. If the last day is a holiday, payment is effected on the next working day.

17. LEAVE POLICY

Leave is provided to our Associates to have a balanced work-life and is intended to enable people to manage their personal and social commitments. This Policy defines the guidelines for Leave entitlements, availing of Leave, etc. for Associates attached to ITTI India. The detailed Policy is available, for reference on the Intranet http://inside.itti.com/ under the section “HR Policies”.

18. PAID HOLIDAYS

The company observes 10-12 public holidays a year. The list is published in our Intranet http://inside.itti.com/ at all times.

19. LEAVE TRAVEL ALLOWANCE (LTA)

As a part of the Compensation package, CTC includes a Leave Travel Allowance. Associates are entitled to Leave Travel Allowance provided there is adequate Leave balance and he / she has completed one-year service with the Company.

In order to avail this facility, Associates have to take a minimum of 5 consecutive working days Leave. Income tax exemption can be availed by producing the required documentation / bills in support of your travel. The LTA Claim form duly filled (soft copy) should be sent through E-mail to the HR Department.

20. PROVIDENT FUND

The PF Nomination form may be collected from the HR Dept. at the time of joining the company. The completed form may be handed over to the HR Dept. In accordance with the Provident Fund Act, 12% of the Associate‟s basic/restricted basic salary will be deducted and credited to PF. The company will contribute an equal amount.

21. LOCAL CONVEYANCE

You are entitled to reimbursement of local conveyance when you travel on official work, from your designated place of work to the Customer location.



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The Local Conveyance Policy is hosted on the Intranet http://inside.itti.com/ and is liable to undergo revisions, as and when a need arises. Revisions in the reimbursement claim rates are communicated to all Associates.

It is also likely that the Local Conveyance Policy could vary between locations, depending upon the mode of transport and facilities available at each location.

Local Conveyance Claims are submitted on a fortnightly basis to the Accounts Department, on the prescribed Form available for this purpose. The Conveyance Claim form should be authorised by the Practice Head / Project Manager / Reporting senior.

22. CLAIMS MANAGEMENTSYSTEM (CMS)

All official reimbursements should be claimed through claim management system (CMS) application only. The CMS is hosted on the Intranet http://inside.itti.com/

23. REIMBURSEMENTS / CLAIMS

You are entitled to Medical Expenses reimbursement. The Medical Claim form is hosted on the Intranet http://inside.itti.com / HumanITTI The Medical reimbursement claims to be filled / updated the required information and take the report, attach along with all the valid bills, should be handed over to the Payroll Department.

Income tax deduction/exemption can be availed by producing the required documentation / bills in support of your claim, whenever mail request is received from Payroll Department. The delay/non submission of IT proofs and documentation will leads to non-consideration of declaration.

24. INCOME TAX DECLARATION (IT Declaration)

This needs to be done as per the IT Declaration Form (Refer HumanITTI HRMS e- Payroll), for every financial year during the month of April.

25. PERFORMANCE MANAGEMENT SYSTEM

The Company has instituted a Performance Management System for performance appraisals and reviews. Key Result Areas (KRAs) and targets (where applicable) are fixed

and Appraisals are, normally, conducted twice a year (01st April – 30th September and 01st

October – 31st March).

26. SALARY REVISIONS

Salary revisions are effected once a year, normally, on April 01 of each year. For those Associates who have joined service during the course of the year, Appraisals will be conducted at 6-monthly intervals and Salary revision, if any, will be effected on the anniversary of your joining the Company. Thereafter, subsequent Salary revisions will be pro-rated and effected on April 01.

Note: For example, currently, the rates for Conveyance reimbursement are Rs. 7.00 per km for 4 – wheelers and Rs.3.25 per km for 2 – wheelers.




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For those Associates who have joined after January 01 of the year, the Salary revision will be pro-rated and given effect from April 01 onwards

27. REWARDS & RECOGNITION POLICY

This policy places great importance in motivating the Associates to perform better and excel in their defined area of work and beyond. The objective of this policy defines the different rewards and guidelines for eligibility, nomination & selection in recognition of outstanding performances across the organization.

The detailed Policy is available, for reference, on the Intranet http://inside.itti.com/ under the section “HR Policies”.

28. TRAINING & CERTIFICATION POLICY

On joining the Company, Associates are required to attend an Induction Program, which shall be notified by the HR Dept.

All Associates are eligible for work related training. Training on Technical / soft skills will be imparted to Associates, based on the recommendations of the Project Managers / Practice Heads / Reporting seniors.

Our Company gives more importance on Training / Certification programs and urges Associates to utilize this opportunity to further their career prospects and growth within the Organization. The objective of this Policy is to define the guidelines for eligibility for corporate sponsorship for Training & Certification programs.


29. TRAVEL POLICY

Associates are advised to refer the Travel Policy available in our intranet and acquire a proper understanding of the Travel Rules, Per Diem entitlements etc., before embarking on any travel, outside your designated place of work. (for any additional information/ clarification please contact Finance/ HR Dept.).

The Travel Policy is also hosted on the Intranet http://inside.itti.com/

30. OVERSEAS TRAVEL

Before embarking on Overseas Travel, Associates are advised to refer the Travel Policy available in our Intranet for information on Travel Rules, Accommodation, Per Diem entitlements etc. (for any additional information/ clarification please contact Finance/ HR Dept.)

The foreign travel policy (under HR Policies) is hosted on the Intranet http://inside.itti.com/

Please ensure that foreign exchange requirements are intimated to the HR Dept. / Finance Dept. at least 48 hours prior to your departure. On completion of travel, any unused travel advance forex should be surrendered to Finance Dept. within 48 Hrs after resuming to office.




http://www.inside.itti.co.in/


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It is also mandatory to have Overseas Medical Insurance coverage before going abroad. Please ensure to collect the Overseas Insurance coverage, from the HR Dept., prior to your departure.

It is also recommended that photocopies of your Passport, Visa (If this is a separate document), Insurance Policy and Credit card are available with you, while travelling abroad.

Before you travel, make sure that your following documents are ready:

Valid Passport (stamped with „Emigration check not required‟ (ECNR))

Valid VISA

All travel related forms are available on the Intranet http://inside.itti.com/

31. OVERSEAS DEPUTATION POICY

The objective of this Policy is to provide a set of guidelines, pertaining to policies and procedures, applicable to Associates deputed for overseas assignments / projects. These guidelines are intended to give clarity on the Transfer process, Policies that may be applicable at the project location and entitlements for Allowances / reimbursements.


32. CELL PHONE POLICY

The objective of this Policy is to define the eligibility, or reimbursement criteria, for Associates, having corporate connections, or reimbursement of official calls, for calls made from personal cell phone connections/ or any public telephone connection.

The detailed Policy is available, for reference, on the Intranet http://inside.itti.co.in under the section “HR Policies”.

33. PERSONAL CALLS / FAX MESSAGES / COURIER / SCAN / COLOUR PRINTS /

VISITORS

Cost of Personal calls (STD / ISD) / Fax messages / Courier charges / Scan copies/ colour prints from Office facilities will be recovered from the concerned Associate, by charging to your Personal account and recovery from salary.

Associates are requested to discourage personal visitors during office hours since it disturbs your office routine.

34. PERSONAL DATA CHANGES

It is the responsibility of each Associate to promptly notify the HR Dept. of any changes in personal data (personal mailing address, telephone numbers, emergency contacts, educational accomplishments etc.)

35. ASSOCIATE REFERRALS

http://www.inside.itti.co.in/



http://inside.itti.co.in/

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As part of our HR recruitment policies, we have introduced an Associate Referral Program w.e.f April 01, 2004.

The detailed Policy is available, for reference on the Intranet http://inside.itti.com/ under the section “HR Policies”.

36. INTRANET

„ITTI Inside‟ as the name goes, is the ITTI Intranet, which is a one-stop shop for all ITTI communication, irrespective of the location. We encourage each associate to send in snippets, articles, jokes, real life incidence, first unforgettable experience, customer appreciation etc.

We request all Associates to keep the „ITTI Inside‟ Intranet alive with their contributions and suggestions. The access path is – http://inside.itti.com/. Please use your associate ID as the login.

37. EMPLOYMENT SEPARATION

The Employment Separation Policy defines the process for relieving of Associates exiting the Company. Mode of submission and acceptance of resignation; Notice period; Relieving of Associates, are some of the key points covered under this Policy.

The detailed Policy is available, for reference on the Intranet http://inside.itti.com/ under the section “HR Policies”.

********************************************* Dear ITTI‟an,

This is your Company and you are the building blocks of our growth and success.

If you have any clarifications, please feel free to approach the HR Dept., Finance Dept. or your seniors. If you have any suggestions to offer which will improve the quality of life, at ITTI, or improve our processes and practices, we would be delighted to hear from you.

Once again, we extend to you a warm welcome and look forward to your efforts, contribution and commitment to the growth and success of this Company.

Sincerely,

HR Department. ITTI Private Limited Bangalore, INDIA

*********************************




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