Edition 4 The leading Vets and Pets Handbook (West Midlands Edition)

Available from Veterinary practices, Pet Shops and online

Explaining the RCVS Practice Standards Scheme

Celebrating the very best Veterinary practices and pet services across the West Midlands

Cats Protection ∙ Dogs Trust ∙ Medivet ∙ Animal House Rescue∙ St Georges Veterinary Group ∙ Canine Hydrotherapy ∙ 1-2-1 Dog Boarding ∙ Bearwood Veterinary Clinic

Celebrity TV VetJoe Ingis sheds light on the safe vaccination of pets.

FREE Subscription

see inside*

The Vets and Pet Handbook in association with the Privilege Card

The Vets & Pets Cutest Pets winners are announced

Read about the good work of the largest Dog Welfare Charity in the UK

Pg 2: Vets and Pets Privilege Card

Pg 3: Contents/Introduction

Pg 4 The We Love our Pets Gallery

Pg 5: Bearwood Vets Clinic

Pg 6: RCVS Page

Pg 7: Medivet Page

Pg 8 Birmingham city council

Pg 9: Dogs Trust

Pg 10: Animal House Rescue

Pg 11: Cats Protection

Pg 12: Directory of services

Pg 13: St George’s Veterinary Group

Pg 14: Pet Vaccination Group:

Pg 15: Eastern Green Dog Training

Pg 15: Foxwood Pets

Pg 16 Bearhugs Canine Hydrotherapy

Pg 17: Pals 4 Pet care services

Pg 17: The Hilton Bunny Hotel

Pg 18: The Kosseted Kat:

Pg 19: Ashmore Kennels

Pg 20: Animal Funeral Services

Contents JUNE 2011

Vets & Pets Marketing Andrew Clayton - EditorAnthony Threlfall - Graphic Design

Vets & Pets Editorial T: 0203 2865451E: press@vetsandpets.co.uk

Brochure is published by UK Small Business Alliance Ltd. Registered In England And Wales: Company Number: 07086978

Editors ColumnThanks for subscribing to the Vets and Pets Handbook (West Midlands Edition) I hope you will find it an enjoyable and informative read. Pets have always been a big part of my family life, and here at the Vets and Pets Group, we are very passionate about championing the rights of pets as I’m sure you are. Inside this handbook we celebrate the good work of the Birmingham City Council Animal Welfare Department, who deal with over 2,000 stray dogs each year. The Royal College of Veterinary Surgeons explains why the Practice Standards Scheme is so important and celebrity TV vet Joe Inglis of the Pet Vaccination Group sheds light on why vaccinations are so important for out pets. The handbook also has a dedicated section promoting leading veterinary groups and pet services across the West Midlands region. Should you require further information about any of the featured pet services feel free to contact our helpline on 0203 286 5451. Happy reading. Andrew Clayton –Editor

Our pets are priceless and deserve the best nutrition and care, after all our pets are valued family members. With this in mind the Vets and Pets Group have launched an exclusive Privilege card which gives pet owners access to highly recommended pet services within their local area, whether it be a Canine Hydrotherapist, a boarding Kennels or Cattery or any other pet service. The Privilege Card is promoted locally through the Vets and Pets Handbook, our highly targeted Google AdWord campaign, Facebook fan page and through various marketing initiatives and networking events held UK wide. The ethos behind the Privilege Card is to connect concerned pet owners with the very best pet services and to reassure pet owners of the standard of care they can expect to receive. Pet owners can either contact our helpline or refer to their regional Vets and Pets handbook for further information. Subscribers also receive special promotions, regular e-mail newsletters and invites to member only events.

A number of our pet services and leading veterinary groups operate a loyalty scheme backed by the privilege card which ensures repeat customers and direct referrals through our call centre. Pet owners can even save money on pet medical bills, pet products and supplies. We are offering select veterinary groups and professional pet services a unique opportunity to join our panel of recommended pet services for the United Kingdom. By subscribing to the Privilege Card, Veterinary practices and pet services have been gaining new customers and repeat customers UK Wide. Current subscribers exceed 21,000 across the United Kingdom. Contact our Pet Privilege helpline on 0203 286 5451 for your free subscription or e-mail petprivilege@vetsandpets.net for further details.

press@vetsandpets.net check out our website for rolling news, photos sponsors and blogs at www.vetsandpets.net

» Vets and Pets is on the hunt for cutest pets for 2011. Visit our website on how to enter your pet to our Cutest Pets Gallery to be published in our Summer issue. www.vetsandpets.net/gellery2011»

PRIVILEGE CARD

The We Love Our Pets GalleryYou voted in your thousands and we’re now pleased to announce that our

panel of judges have now chosen the cutest pets. The “We Love Our Pets

Gallery” competition has now finished and the worthy winners are listed below.

We had some great entries and found it very difficult pick the winners. Thanks

for all your fantastic photos and we hope to see all your pets again in the next

edition of the Vets and Pets Handbook

Category one:

“The Cute Cat Winner”

Category two:

“The Cute Dog Winner”

Category three:

“The Cute Small Pet Winner”

Do you think your pet is cute? If you feel that your pet should be in the limelight, do not delay and send your cutest

pictures of your beloved pets to press@vetandpets.net. Each category winner and runner upwill win a

Petlove Soft toy. For terms and conditions please see our website www.vetsandpets.net

“Meet Hero, the winner, gets very vocal

if you do not pay him enough attention

and deserved winner”

“A very close second is Clint”.

“Our Winning dog “Bowser”

“Runner up “Barking his way to

2nd place is Benji”

“Winner chippy the hamster

“Runner up bunny boo”

Personal Caring Service We believe that the relationship you and your pet develop with your vet should be a very special one and are committed to making this happen

Wouldn’t you like your vet to be someone who not only cares for their patients as if they were their own, but also practises to a very high clinical standard AND makes you feel extra special? That’s what the Medivet Partnership is all about!

We know that you have probably thought long and hard about taking your pet to the vet. Our consultations are therefore deliberately 50% longer than what is usually offered by most practices in the UK. You have taken the time and trouble to see us, wherever possible we want to make sure that you receive as much time as is needed for us to not only reassure you, but also to identify what needs to be done to help your pet.

Our aim is to offer the highest standards of clinical care possible for a first opinion practice. Being a part of a larger network of clinics also ensures that we can offer you a wider range of services than was previously available at the more traditional “stand alone” veterinary surgery. Belonging to a large network of practices helps us offer continuity of care through our 24 hour Continuous Care Centres where there’s always a vet and nurse in attendance around the clock, 365 days a year!

Our large fleet of ambulances will take patients requiring intensive care or regular monitoring to a 24 hour Continuous Care Centre rather than leaving them alone and unattended overnight. Our pool of over 170 vets and well developed intranet, linking all our branches, gives everyone in the network almost immediate access to clinicians who have developed special skills and knowledge over and above what is traditionally found in a general practitioner!

Being larger allows us the opportunity

to appoint a full time trainer to visit each and every branch to deliver training and support to all of our staff in customer care and service. It has taken us nearly two years to roll out our Client Service Charter Training Programme to almost all our branches but the end is in sight! Our Client Service Charter is proudly displayed in each branch where this training has been given. We also offer further training in communication skills to each and every person who joins our team.

Our newly introduced Patient Charter is now also being rolled out across all our practices. This aims to remind everyone who works for us that we strongly believe in treating our patients just as we would our own pets.

www.medivet.co.uk

24 HOUR ontinuous care

365 daysopen 24 hours & Emergency Centre

Our 24 hour centres are open round-the-clock 365 days a year

With 83 Medivet branches across the - UK and six 24 hour Continuous Care &Emergency Centres at:

Enfield HendonRichmond Southend WatfordWoodstock

01992 762 699020 8202 6344020 8878 608001702 526 66601923 243 42901993 811 355

The experience

Every year thousands of people put their faith and trust in Cats Protection when looking for a new addition to the family. Behind each volunteer and member of staff is a wealth of experience and expertise which means when you adopt one of our cats, you can feel safe in the knowledge that he has been given the best possible care. When he leaves Cats Protection, your cat will have been treated to a top-to-tail medical. This means he will have been:

and enteritis

tapeworm

insurance (terms and conditions apply)

T: 03000 12 12 12 E: helpline@cats.org.ukW: www.cats.org.uk

Reg Charity 203644 (England and Wales) and SC037711 (Scotland)

Here at the Vets and Pets group we like to promote the

very best pet services and leading veterinary groups across

different regions and we love to hear our reader’s thoughts

on the pet services and veterinary practices they use.

The West Midlands business section and the various pet

services listed are a result of the feedback we have received

from our subscriber’s experiences. If you wish to recommend

any pet service that you currently use, feel free to contact

our call centre on 0203 286 0453 or email

petprivilege@vetsandpets.net

In the business section the spotlight falls on one of

the leading vets in the West Midlands, the St George’s

Veterinary Group which is a premier practice at the centre

of Wolverhampton’s veterinary profession. St. George’s

Veterinary Group offers quality treatment for both pets

and horses. Celebrity TV Veterinary surgeon Joe Inglis,

whilst on duty at the Pet Vaccination Clinic Group discusses

vaccinations and why they are so important for our pets.

Also included are recommended catteries, kennels, canine

hydrotherapist and other valued pet services.

There are lots of ways for our readers and Privilege Card

subscribers to get involved in the next edition of the Vets

and Pets Handbook not only through competitions but also

through member only events and by liking our Facebook fan

page. The press team are currently producing the national

Vets and Pets handbook which is being e-mailed out

to every subscriber UK wide, which will once again raise

awareness of leading animal welfare charities, pet services

and accredited Veterinary Groups. I hope you have enjoyed

the West Midlands Vets and Pets Handbook.

Thanks for reading.

DIRECTORY OF BUSINESS SERVICES

Member - 00198

WE SPECIALISE IN PUPPY MOTIVATIONAL TRAINING AND TAKE PUPPIES AS SOON AS THEY

ARE VACCINATED

WE ALSO HOLD ADULT CLASSES TRAINING TOWARDSTHE KENNEL CLUB GOOD CITIZEN BRONZE,

SILVER & GOLD AWARDS

ALL OUR TRAINING METHODS ARE FUN AND REWARD BASED, ENJOYABLE FOR BOTH YOU

AND YOUR DOG

FOXWOODPETS HOTEL

Hilton BUNNY Hotel

A caring farewell for your faithful friend

Dignified Pet Cremations

What pet funeral services can I have?AFS offer an individual cremation service for allanimals from as small as a hamster right up to ahorse. After cremation the ashes are then carefullyplaced in to an urn or casket of your choice securely.

All pets are treated as if they were our own withthe utmost dignity and care they deserve.They are then returned safely directly to homeor your veterinary practice.

Tel: 01544 340277 Fax: 01544 340631 www.animalfuneralservices.co.uk

Can I decide before my pet passes away?Yes it usually helps if you have at least some idea

of your wishes for your pet before the time of loosingthem. You will be naturally distressed at the time and

if you have at least communicated with us or yourvet it will make things a little easier. At AFS we arealways more than happy to help sort out your pet’s

funeral arrangements and do exactly what you want.

What happens at the time?We collect regularly from veterinary

practices and now it is becoming more frequent thatowners ask us to collect their pet direct from home.Full instructions are given at the collection in order

that your wishes are carried out for you beloved pet.Pets are then taken back to our crematorium and

cemetery in Herefordshire.

We offer a 24 hour service visit our websitewe’ll be pleased to help you with any queries

you may have.

Animal Funeral Services