vf faculty
TRANSCRIPT
![Page 1: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/1.jpg)
Today
Mi presento…
Application Development
Projec
t Man
agem
ent
Syst
em A
naly
sis
Oreste Di Giorgi
Project Manager
CRM Strategy & Systems
![Page 2: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/2.jpg)
2002-2008
Prima di Vodafone...
Media Service BolognaConsulenza Credito d’Azienda
CW Netwww.cheapnet.it
CDC Italia SRLEssedi Shop
Centrale Interbancaria Monetica
CIM Italia - UBI Banca
Vodafone...
![Page 3: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/3.jpg)
2008-2011
Il mio percorso in Vodafone…
Performance Leader FL BusinessFront Line Business
DSL Start-Up Pilot
Performance Leader Wireline Business
Project ManagerDCO Strategy &
Systems
![Page 4: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/4.jpg)
2008
Le mie origini…
• Inserimento Pratiche DSL/VRU
• Provisioning• Supporto installazione
Vodafone Station e Rete Unica
![Page 5: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/5.jpg)
2008
Front Line Business
• Customer Care Support• Developing Applications• Reporting Analysis
![Page 6: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/6.jpg)
2009
Performance Leader Front Line Business
• Gestione Console• Monitoring dei KPI di
Area • Pianificazione Risorse e
Turnistica
![Page 7: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/7.jpg)
Performance Leader Wireline Business
2010
• Gestione Console• Monitoring dei KPI di
Area • Pianificazione Risorse e
Turnistica• Gestione Ricontatti
Outbound
![Page 8: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/8.jpg)
Project Manager CRM Systems & Development
2010-2011
• Iniziative Ufficiali Vodafone (Stage Gate, Short track)
• System Analysis• Iniziative sul mondo
CRM (Portale, Sharepoint...)
![Page 9: VF Faculty](https://reader036.vdocuments.net/reader036/viewer/2022062307/556159cdd8b42a780d8b566f/html5/thumbnails/9.jpg)
Il mio obiettivo in azienda
Esperienze professionali
Acquisizione delle
competenze
Formazione progressiva