video walk in video intended to get people’s attention and in their seats will be imbedded in ppt...
TRANSCRIPT
Clive RyanClive Ryan
Business Group LeadBusiness Group LeadWindows Client & Information Windows Client & Information WorkerWorker
Microsoft IrelandMicrosoft Ireland
Agenda Agenda 9.30am9.30am Registration & CoffeeRegistration & Coffee
10.00am10.00am The Changing Landscape of Mobile The Changing Landscape of Mobile ComputingComputing
Clive RyanClive Ryan
10.35am10.35am Deploying the Right Mobility Tools Deploying the Right Mobility Tools for Your Business Needsfor Your Business Needs
Julius Julius SinkeviciusSinkevicius
11.15am11.15am Customer case stufyCustomer case stufy Edel Creely, Edel Creely, DatapacDatapac
11.30am11.30am Microsoft Windows XP SP2 for Microsoft Windows XP SP2 for Mobile WorkersMobile Workers
Julius Julius SinkeviciusSinkevicius
12.00pm12.00pm Seminar ends & lunchSeminar ends & lunch
The Changing Landscape The Changing Landscape Of Mobile ComputingOf Mobile Computing
Signs That Your Workers Signs That Your Workers Need Mobile Solutions…Need Mobile Solutions…
““I've filled out the forms, but haven't yet loaded I've filled out the forms, but haven't yet loaded them into the systemthem into the system…… it'll have to wait until I it'll have to wait until I can connect.”can connect.”
““I have a customer on the line that wants I have a customer on the line that wants information about… do we even offer it?”information about… do we even offer it?”
““How long will it take to make this change?”How long will it take to make this change?”
““I won’t be available then I won’t be available then – – I am traveling to our Limerick office”I am traveling to our Limerick office”
““Where are the Where are the updated charts? We updated charts? We need to send out the need to send out the proposal tonight…”proposal tonight…”
““Who should I Who should I be contacting?”be contacting?”
Make it easier to find the right peopleMake it easier to find the right people
Make it easier to find the right informationMake it easier to find the right information
Reduce time and cost pressureReduce time and cost pressure
ConstructioConstructionn
and Real and Real EstateEstate
Finance/Finance/InsuranceInsurance
Industries Embracing MobilityIndustries Embracing MobilityIncreasing productivity and reducing costsIncreasing productivity and reducing costs
Public Public SafetySafety
EducationEducation
Energy andEnergy andUtilitiesUtilities
GovernmentGovernment
DigitalDigitalMediaMedia
ManufacturingManufacturing
WirelessWirelessMobilityMobility
HealthcareHealthcare
Customer ServiceCustomer ServiceInventory ManagementInventory ManagementRetailRetail
Point of Care solutionsPoint of Care solutionsElectronic Medical RecordsElectronic Medical RecordsPrescriptions and Order EntryPrescriptions and Order Entry
Claims AdjustmentClaims AdjustmentPolicy SalesPolicy SalesCredit ApplicationsCredit Applications
Classroom Instruction Classroom Instruction Note TakingNote TakingResearchResearchGradingGrading
Incident ManagementIncident ManagementSafety InspectionSafety InspectionLegal DocumentationLegal Documentation
Architectural DrawingsArchitectural DrawingsSite InspectionSite InspectionListing ManagementListing Management
Service CallsService CallsSystems ManagementSystems ManagementRemote MonitoringRemote Monitoring
Machine MaintenanceMachine MaintenanceLogisticsLogisticsPlant ManagementPlant Management
Field Case ManagementField Case ManagementRegulatory ComplianceRegulatory ComplianceLicense ApplicationsLicense Applications
Mobility Usage ScenariosMobility Usage Scenarios
Professionals traveling Professionals traveling up to 80% of the timeup to 80% of the time
Road WarriorRoad Warrior Corridor WarriorCorridor Warrior
Professionals who spend most of Professionals who spend most of their day away from their deskstheir day away from their desks
Field service employees who are Field service employees who are out of the office more 80%out of the office more 80%
Data CollectorData Collector
Road WarriorsRoad Warriors
Business needs:Business needs: Connectivity to PIM, Email, Calendar, LOB Applications Connectivity to PIM, Email, Calendar, LOB Applications
and Corporate Network Resources while on the goand Corporate Network Resources while on the go Ensure data and connections are secure whileEnsure data and connections are secure while
out of the officeout of the office
Business environment:Business environment: Connects to Customers and ColleaguesConnects to Customers and Colleagues Travels externally Travels externally
Solution SetSolution Set Laptop PC Laptop PC Tablet PCTablet PC Pocket PCPocket PC SmartphoneSmartphone
BearingPointBearingPoint
ProfileProfileBearingPoint, formerly KPMG Consulting, provides BearingPoint, formerly KPMG Consulting, provides business consulting and systems integration to business consulting and systems integration to Global 2000 organizationsGlobal 2000 organizations
ProblemProblemBearingPoint wanted to redefine paper based workflow BearingPoint wanted to redefine paper based workflow processes burdening their public sector clients with ink processes burdening their public sector clients with ink enabled digital formsenabled digital forms
SolutionSolutionMicrosoft Windows XP Tablet PC Edition Microsoft Windows XP Tablet PC Edition
BenefitsBenefitsConsultants use the Tablet PC to take and save drawings and Consultants use the Tablet PC to take and save drawings and meeting notes electronically, potentially saving BearingPoint meeting notes electronically, potentially saving BearingPoint millions of dollars in cost millions of dollars in cost Being the first to develop Tablet PC solutions for its public Being the first to develop Tablet PC solutions for its public sector clients gives BearingPoint a competitive edge sector clients gives BearingPoint a competitive edge
BearingPointBearingPoint
We estimate that the Tablet PC will save
consultants at least 50 hours a year. Potentially,
this translates into millions of dollars saved in
compensation
-Jim Sideris, Managing Director, BearingPoint
BearingPoint believes the Tablet PC has the potential to revolutionize how governments conduct business-Larry Herman, Managing Director, Global Alliances, BearingPoint
Business needs:Business needs: Access to information and applications while Access to information and applications while
away from deskaway from desk Continuous collaboration throughout the dayContinuous collaboration throughout the day A Secure and reliable platformA Secure and reliable platform
Business workplace:Business workplace: Spends most time away from deskSpends most time away from desk Collaborates with colleagues and customersCollaborates with colleagues and customers Some external travel Some external travel
Solution SetSolution Set Laptop PC Laptop PC Tablet PCTablet PC Pocket PCPocket PC SmartphoneSmartphone
Corridor WarriorsCorridor Warriors
Ireland at Work – Research FindingsIreland at Work – Research Findings
Source - Ireland at Work: Inside the Knowledge Economy, 2003
In A Meeting:main method of communication
with team members
2
1
7
8
40
42
Other
Memos
Phone Calls
Formal Meetings
Informal Meetings
Reducing Operational CostsReducing Operational CostsTemple University Health SystemTemple University Health System
ProfileProfileComplex health system includes specialty and primary care clinics Complex health system includes specialty and primary care clinics
ProblemProblemDispensary costs rising 20 percent annually for 75,000 lives in Temple risk pool Dispensary costs rising 20 percent annually for 75,000 lives in Temple risk pool
SolutionSolutionEquipped 130 physicians with wireless HP iPaqs loaded with TouchWorks™ Equipped 130 physicians with wireless HP iPaqs loaded with TouchWorks™ point-of-care applications from Allscripts Healthcare Solutions, offering point-of-care applications from Allscripts Healthcare Solutions, offering prescribing and clinical reference guidesprescribing and clinical reference guides
BenefitsBenefitsSpecialists’ prescribing of generics jumped from 40 percent to 52 percent in Specialists’ prescribing of generics jumped from 40 percent to 52 percent in six monthssix months
At an average savings of $60 per generic migration, Temple expects to trim about At an average savings of $60 per generic migration, Temple expects to trim about $500,000 from formulary costs in year two$500,000 from formulary costs in year two
Electronic database enables physicians to quickly identify and reach patients Electronic database enables physicians to quickly identify and reach patients affected by drug recallsaffected by drug recalls
Safety features of e-prescribing cut risk of medication errors which helped reduce Safety features of e-prescribing cut risk of medication errors which helped reduce malpractice insurance costs by 10%, resulting in savings of approximately malpractice insurance costs by 10%, resulting in savings of approximately $130,000 per year$130,000 per year
Business needs:Business needs: Access to corporate network resources and Access to corporate network resources and
LOB applicationsLOB applications Connection from multiple locationsConnection from multiple locations Maintain security of connections and dataMaintain security of connections and data
Business profile:Business profile: Collects and processes dataCollects and processes data Delivers enhanced services to clientsDelivers enhanced services to clients
Solution SetSolution Set Pocket PC Pocket PC Tablet PCTablet PC
Data CollectorsData Collectors
Customer Case StudyCustomer Case StudyLondon Borough of LewishamLondon Borough of LewishamCustomer ProfileCustomer Profile
Lewisham Borough which offers a wide range of services, such as Lewisham Borough which offers a wide range of services, such as education, social care and housing to its 250,000 residents, streamlined education, social care and housing to its 250,000 residents, streamlined its tax collection service, cutting costs by 30% per visitits tax collection service, cutting costs by 30% per visit
The SituationThe SituationThe Council wanted to automate the process of gathering and reporting The Council wanted to automate the process of gathering and reporting inspection findings and updating the Council Tax System. Inspectors in inspection findings and updating the Council Tax System. Inspectors in the field took notes on paper and then manually transferred them into the the field took notes on paper and then manually transferred them into the back-office systems, which was time consuming and error-proneback-office systems, which was time consuming and error-prone
The SolutionThe SolutionAn integrated solution using An integrated solution using InfoPath 2003InfoPath 2003 forms, which can be forms, which can be downloaded onto downloaded onto Windows XP Tablet PC EditionWindows XP Tablet PC Edition mobile devices. mobile devices. Windows SharePoint ServicesWindows SharePoint Services ensures the forms can be passed to the ensures the forms can be passed to the devices and uploaded back onto the system once complete, devices and uploaded back onto the system once complete, automatically updating all relevant documents in the processautomatically updating all relevant documents in the process
BenefitsBenefitsReduces cost per inspector visit by 30%Reduces cost per inspector visit by 30%Cuts application processing time from two days to one hourCuts application processing time from two days to one hour
Reduces errors through automated information transfer and improves Reduces errors through automated information transfer and improves customer service with accurate, fast application processingcustomer service with accurate, fast application processing
““We estimate that the We estimate that the Property Inspectors’ field Property Inspectors’ field time will increase from 50 time will increase from 50 per cent to 80 per cent if per cent to 80 per cent if not more. They can now not more. They can now get on with the job that get on with the job that they enjoy. With less of a they enjoy. With less of a work backlog, Inspectors work backlog, Inspectors will experience less will experience less pressure and be able to pressure and be able to cope with many more cope with many more visits each day.”visits each day.”
Ralph WilkinsonRalph Wilkinson Head of Public Services, Head of Public Services, London Borough of London Borough of LewishamLewisham
Value Of MobilityValue Of Mobility
““Enterprises that embrace Enterprises that embrace mobility by providing mobility by providing notebook computers to notebook computers to their employees, gain an their employees, gain an
average of average of 6 hours6 hours per week of additional per week of additional useful work per employee useful work per employee over those fixed to over those fixed to desktop PCs.”desktop PCs.”
– – META Group, Feb. 2004META Group, Feb. 2004
Elimination of processElimination of processor task stepsor task steps
Fewer interruptionsFewer interruptions
Better work environmentBetter work environment
Better collaborationBetter collaboration
Flexibility in work hoursFlexibility in work hours
Access to informationAccess to information
Flexibility in work locationFlexibility in work location
Percentage of RespondentsPercentage of Respondents
16%16%
26%26%
29%29%
35%35%
62%62%
71%71%
73%73%
Source: Source: META Group, Feb.2004META Group, Feb.2004
IntelIntel®® Centrino Centrino™™ Mobile TechnologyMobile Technology
Breakthrough mobile performance enhances user Breakthrough mobile performance enhances user productivity and allows you to take full advantage of productivity and allows you to take full advantage of demanding software applicationsdemanding software applications11
WirelessWireless
PerformancePerformance
BatteryBatteryLifeLife
Form Form FactorFactor
11 Wireless connectivity and some features may require you to purchase additional software, services or external hardware. Availability of public wireless Wireless connectivity and some features may require you to purchase additional software, services or external hardware. Availability of public wireless LAN access points limited. System performance measured by MobileMark* 2002. System performance, battery life, wireless performance and functionality LAN access points limited. System performance measured by MobileMark* 2002. System performance, battery life, wireless performance and functionality will vary depending on your specific hardware and software configurations. See will vary depending on your specific hardware and software configurations. See http://www.intel.com/products/centrino/more_infohttp://www.intel.com/products/centrino/more_info for more information. for more information.
Integrated wireless LAN capability, enabling users to Integrated wireless LAN capability, enabling users to stay connected both in and out of the officestay connected both in and out of the office11
Enables extended Enables extended battery lifebattery life11
Thinner, lighter Thinner, lighter designs designs
IntelIntel®® PRO/Wireless PRO/Wireless network connectionnetwork connection
IntelIntel®® 855 chipset family 855 chipset family
IntelIntel®® PentiumPentium®® M processor M processor
33rdrd generation integrated generation integrated graphics graphics
IntelIntel®® High Definition Audio High Definition Audio Next generation I/O and Next generation I/O and
device supportdevice support Dothan 533 MHz FSBDothan 533 MHz FSB Direct Media InterfaceDirect Media Interface
Mobile PerformanceMobile Performance Battery LifeBattery Life
Thinner, Lighter DesignsThinner, Lighter DesignsIntegrated WirelessIntegrated Wireless
DothanDothanAlvisoAlviso
Calexico 2Calexico 2
Full range of WLAN Full range of WLAN support: 802.11 a/b/g with support: 802.11 a/b/g with enhanced securityenhanced security
Muroc: New UI and Muroc: New UI and manageability featuresmanageability features
BlueTooth™ BlueTooth™ Coexistence II supportCoexistence II support
EBL ’04 techniques and lower EBL ’04 techniques and lower power componentspower components
DDR2 memory DDR2 memory up to 2GBup to 2GB IntelIntel®® Display Power Saving Display Power Saving
Technology 2.0Technology 2.0 Ambient Light SenseAmbient Light Sense
Integrated graphics chipset Integrated graphics chipset for board space savingsfor board space savings
PCIExpress* and PCIExpress* and ExpressCard* enable smaller ExpressCard* enable smaller form factorsform factors
TV-out integrationTV-out integration
Sonoma: Next Generation Sonoma: Next Generation Centrino SolutionCentrino Solution
Wireless Verification ProgramWireless Verification Program
Intel has worked with leading wireless LAN service providers to proactively verify Intel has worked with leading wireless LAN service providers to proactively verify interoperability with their Wireless LAN networks, covering over 16,000 hotspots interoperability with their Wireless LAN networks, covering over 16,000 hotspots
worldwide, to enhance your Intelworldwide, to enhance your Intel®® Centrino Centrino™™ mobile technology wireless LAN mobile technology wireless LAN experience at verified hotspots.experience at verified hotspots.11
1 Wireless connectivity and some features may require you to purchase additional software, services or external hardware. Availability of public 1 Wireless connectivity and some features may require you to purchase additional software, services or external hardware. Availability of public wireless LAN access points limited. See http://www.intel.com/products/centrino/more_info for more information. wireless LAN access points limited. See http://www.intel.com/products/centrino/more_info for more information.
AmericasAmericas–16 Service –16 Service Providers, 4,000+ HotspotsProviders, 4,000+ Hotspots
EuropeEurope–21 Service Providers, –21 Service Providers, 1,500+ Hotspots1,500+ Hotspots
JapanJapan–9 Service Providers, –9 Service Providers, 1,800+ Hotspots1,800+ Hotspots
APACAPAC–12 Service Providers, –12 Service Providers, 9,100+ Hotspots9,100+ Hotspots
Microsoft Mobility FrameworkMicrosoft Mobility FrameworkEnd to End ApproachEnd to End Approach
User ScenarioUser Scenario
DeviceDevice
ApplicationApplication
Server and Server and Back-EndBack-End
DevelopmentDevelopmentEnvironmentEnvironment
Integrated Integrated phone and PDAphone and PDAPrimarily data Primarily data viewingviewingInteroperability Interoperability with Outlook with Outlook and Exchangeand Exchange.NET Compact .NET Compact FrameworkFrameworkASP.NET ASP.NET mobile controlsmobile controls
Today’s Devices Today’s Devices Support ConvergenceSupport Convergence
Complex document Complex document authoring, editing authoring, editing and readingand readingKeyboard centric at Keyboard centric at the deskthe deskKeyboard and Keyboard and mouse input mouse input methodsmethodsFull .NET Full .NET framework framework availableavailableCentrino SolutionsCentrino Solutions
Windows MobileWindows Mobile Windows XPWindows XP
Complex document Complex document authoring, editing authoring, editing and active readingand active readingNote taking and ink Note taking and ink annotating annotating Keyboard centric at Keyboard centric at the desk, pen and the desk, pen and keyboard away from keyboard away from the deskthe deskKeyboard, mouse Keyboard, mouse plus pen, ink, and plus pen, ink, and speech input methodsspeech input methodsFull .NET framework Full .NET framework preinstalledpreinstalledPen, ink, handwriting Pen, ink, handwriting and speech and speech recognition API’srecognition API’sCentrino SolutionsCentrino Solutions
View and some data View and some data entryentryIntegrated PDA with Integrated PDA with phonephoneInteroperability with Interoperability with Office, Exchange Office, Exchange and SQL Serverand SQL Server.NET Compact .NET Compact FrameworkFrameworkASP.NET mobile ASP.NET mobile controlscontrolsIntel Xscale Intel Xscale SolutionsSolutions
WindowsWindows®® CE CE
One-way One-way networknetworkInformation Information consumptionconsumption
Smart Smart Personal Personal ObjectsObjects
SmartphoneSmartphone
Pocket PC and Pocket PC and Pocket PC PhonePocket PC Phone
Notebook PCNotebook PC
Tablet PCTablet PC
Integrated Wireless E-mailIntegrated Wireless E-mailCost effective using Exchange 2003Cost effective using Exchange 2003
Exchange 2003 integrates Exchange 2003 integrates server synchronization of e-mail, server synchronization of e-mail, calendar, and contactscalendar, and contacts
Removes add-on cost of server sync softwareRemoves add-on cost of server sync software
Provides push and pull sync optionsProvides push and pull sync options
ActiveSync integrated on Windows ActiveSync integrated on Windows Mobile devicesMobile devices
No client software to load reduces set-up time – No client software to load reduces set-up time – key for large scale deploymentskey for large scale deployments
Exchange 2003 also accessible from Exchange 2003 also accessible from PDAs and phones with browsersPDAs and phones with browsers
Wireless Network
Exchange
Exchange
20032003
Summary: Mobile WorkforceSummary: Mobile WorkforceStaying connected with integrated, Staying connected with integrated, dependable mobile solutionsdependable mobile solutions
Reduce cost and complexityReduce cost and complexityQuickly and easily deploy mobile PCs and devicesQuickly and easily deploy mobile PCs and devicesLeverage a familiar development environment Leverage a familiar development environment Standardized communications on the go Standardized communications on the go
Empower information workersEmpower information workersEnable connectivity from multiple locations,Enable connectivity from multiple locations,with minimal user configurationwith minimal user configurationWork remotely with Wireless Networking supportWork remotely with Wireless Networking supportEnable users to manage information across Enable users to manage information across multiple devicesmultiple devices
Maximize current and future investmentMaximize current and future investmentLeverage current developer skills to build Leverage current developer skills to build mobile applicationsmobile applicationsProvide a flexible, enterprise-level infrastructureProvide a flexible, enterprise-level infrastructureIncrease reliability and securityIncrease reliability and security
Tablet PCTablet PC
The Evolution of the The Evolution of the Notebook PCNotebook PC
Tablet PC VisionTablet PC Vision““Within 5 years, most mobile PCs will have Tablet PC Within 5 years, most mobile PCs will have Tablet PC functionality” functionality” – Bill Gates– Bill Gates
A Great Desktop PCA Great Desktop PCPrimary business PCPrimary business PCDocking solution for monitor, full-size keyboard, mouse, peripheralsDocking solution for monitor, full-size keyboard, mouse, peripheralsRuns a superset of Windows XP Professional, all Windows XP Runs a superset of Windows XP Professional, all Windows XP applicationsapplicationsEnterprise deployment, security, and administration toolsEnterprise deployment, security, and administration tools
A Great Notebook PCA Great Notebook PCGrab-and-go dockingGrab-and-go dockingBuilt-in wirelessBuilt-in wirelessGood battery lifeGood battery lifeAccessible keyboardAccessible keyboardPlus the pen as an additional input mechanismPlus the pen as an additional input mechanism
A More Versatile Mobile PCA More Versatile Mobile PCPortrait displayPortrait displayDigital ink and note-takingDigital ink and note-takingDocument annotation and mark upDocument annotation and mark upIncreased mobility and more natural input allow for new scenariosIncreased mobility and more natural input allow for new scenarios
Four keys to delivering on Four keys to delivering on Tablet PC VisionTablet PC Vision
HARDWAREMOBILE PLATFORMS
APPLICATIONS
DEPLOYMENT
Tablet PC HardwareTablet PC Hardware
40 Manufacturers40 Manufacturers10 more in development10 more in development
6 multinationals6 multinationals
11stst Generation refresh Generation refreshCentrino Mobile TechnologyCentrino Mobile Technology
Docking solutionsDocking solutions
22ndnd/3/3rdrd Generation Hardware Generation HardwarePrice delta coming down Price delta coming down
Faster specificationsFaster specifications
Notebook form factors Notebook form factors
Bigger and smallerBigger and smaller
Multimedia On-boardMultimedia On-board
Improved battery lifeImproved battery life
Reduced weightReduced weight
Docking solutionsDocking solutions
Windows XP Tablet PC Windows XP Tablet PC Edition 2005Edition 2005
In-Place Tablet Input PanelIn-Place Tablet Input PanelImproved user experienceImproved user experience
Sight-line inputSight-line input
Compatible with all windows Compatible with all windows based applicationsbased applications
Auto grow with Real-Time Auto grow with Real-Time RecognitionRecognition
Automatically add space for Automatically add space for additional textadditional text
Preview recognition before Preview recognition before inserting textinserting text
Windows XP Tablet PC Windows XP Tablet PC Edition 2005Edition 2005
In-Place CorrectionIn-Place CorrectionChoose from alternatesChoose from alternates
Scratch out and re-writeScratch out and re-write
Single character correctionSingle character correction
Contextual AwarenessContextual AwarenessImprove recognition resultsImprove recognition results
Tag fields to accept specific Tag fields to accept specific types of datatypes of data
Can be applied to nearly any Can be applied to nearly any Windows-based applicationWindows-based application
Windows XP Tablet PC Edition 2005Windows XP Tablet PC Edition 2005
Independent Software Independent Software Vendor MomentumVendor Momentum
300300 third party applications integrate third party applications integrate Tablet PC functionalityTablet PC functionality
Horizontal applications include (Autodesk, SAP, Franklin Horizontal applications include (Autodesk, SAP, Franklin Covey, Zinio)Covey, Zinio)
Vertical applications include (Proscape, McKesson, Criterion Vertical applications include (Proscape, McKesson, Criterion GE Medical Systems, Invensys, Tegrity, Siebel, Blackboard) GE Medical Systems, Invensys, Tegrity, Siebel, Blackboard)
7373 external digitizer applications now run on Tablet PCs external digitizer applications now run on Tablet PCs (Adobe Photoshop, Illustrator, Macromedia, Disney Interactive, (Adobe Photoshop, Illustrator, Macromedia, Disney Interactive, Micrografx, etc.)Micrografx, etc.)
Top Top 2525 third party applications will support third party applications will support contextual awareness contextual awareness
New ISV Catalog launching on Microsoft.com in MarchNew ISV Catalog launching on Microsoft.com in March
Tablet PC Solution:Tablet PC Solution:SAP CRM 4.0 SAP CRM 4.0 mySAP CRM Mobile SalesmySAP CRM Mobile Sales
SAP has integrated the SAP has integrated the innovative Tablet PC features innovative Tablet PC features on the Windows XP operating on the Windows XP operating system into mySAP CRM system into mySAP CRM Mobile Sales, creating Mobile Sales, creating empowering tools for mobile empowering tools for mobile workforces workforces
These and other Tablet PC These and other Tablet PC capabilities are included as capabilities are included as standard in the version 4.0 of standard in the version 4.0 of SAP CRM Mobile Sales, which SAP CRM Mobile Sales, which is currently in Ramp-Up phaseis currently in Ramp-Up phase
By navigating and handwriting with a digital pen, users of By navigating and handwriting with a digital pen, users of mySAP CRM Mobile Sales can more quickly and easily mySAP CRM Mobile Sales can more quickly and easily edit product data, create and finalize orders, collect edit product data, create and finalize orders, collect digital signatures, and generate order confirmations from digital signatures, and generate order confirmations from remote locationsremote locations
Microsoft Application Microsoft Application InvestmentInvestment
Office XP Add-on for Tablet PCOffice XP Add-on for Tablet PCInking in Outlook emailInking in Outlook email
Ink comments in WordInk comments in Word
Ink markup in PPTInk markup in PPT
Office 2003 SystemOffice 2003 SystemInk anywhere in Word, PPT Ink anywhere in Word, PPT and Exceland Excel
Integrated inking in OutlookIntegrated inking in Outlook
Visio 2003Visio 2003
322 Office 2003 fields will support 322 Office 2003 fields will support contextual awarenesscontextual awareness
Office 2003Office 2003
What Is OneNote 2003?What Is OneNote 2003?
Capture text, ink, and audio notes Capture text, ink, and audio notes in one central locationin one central location
91% of US adults 91% of US adults take notes regularlytake notes regularly
81% note information 81% note information needing follow-upneeding follow-up
Information workers Information workers spend 15% to 30% of spend 15% to 30% of their work time looking their work time looking for informationfor information
OneNote 2003OneNote 2003
InfoPath 2003InfoPath 2003
Gather information more flexibly Gather information more flexibly and efficiently and efficiently
Connect people, information, and Connect people, information, and processes more effectively processes more effectively
Easily develop Easily develop and deploy rich, and deploy rich, dynamic forms dynamic forms
Improved inking Improved inking support for tablet support for tablet PC users PC users
VIDEOVIDEO
New York Presbyterian Hospital Case New York Presbyterian Hospital Case StudyStudy
Will be imbedded in PPT slideWill be imbedded in PPT slide
4 ½ minutes (approx)4 ½ minutes (approx)
Recent Tablet PC DeploymentsRecent Tablet PC Deployments
Homebuilder deploying Tablet PCs and Pocket PC phones to Homebuilder deploying Tablet PCs and Pocket PC phones to save an estimated $2-3 million annuallysave an estimated $2-3 million annually
Deploying 2000 Fujitsu Tablet PCs for clinical information and Deploying 2000 Fujitsu Tablet PCs for clinical information and physician order entry, already saving 3-7 minutes per patient physician order entry, already saving 3-7 minutes per patient in pediatricsin pediatrics
Deployed on Tablet PCs, the Microsoft Office System Deployed on Tablet PCs, the Microsoft Office System reduces reduces time admitting patients to the emergency ward by 6,000 time admitting patients to the emergency ward by 6,000 hours annuallyhours annually
London Borough of Lewisham deploying Tablet PC based London Borough of Lewisham deploying Tablet PC based solution that enables its tax inspectors to cut the cost of each solution that enables its tax inspectors to cut the cost of each field visit by 30%field visit by 30%
State of Georgia Department of Human Resources deploying State of Georgia Department of Human Resources deploying 5,000 HP Tablet PCs leveraging InfoPath and SharePoint5,000 HP Tablet PCs leveraging InfoPath and SharePoint
Automated data management platform using Tablet PCs Automated data management platform using Tablet PCs increases annual per-patient revenue at the hospital's First Hill increases annual per-patient revenue at the hospital's First Hill facility by 3%facility by 3%
Edel CreelyEdel Creely
General ManagerGeneral Manager
Datapac LtdDatapac Ltd
theweddinglist@brownthomastheweddinglist@brownthomas
Five star customer gifting serviceFive star customer gifting service
Easy to use for wedding Easy to use for wedding consultant, couples and guestsconsultant, couples and guests
Bride & Groom create & manage Bride & Groom create & manage their wedding list on-linetheir wedding list on-line
Guests view & purchase gifts on-Guests view & purchase gifts on-lineline
Modern, stylish & ultra flexibleModern, stylish & ultra flexible
The processThe process
20 min consultation20 min consultation
1 hour store tour – 1 hour store tour – scan items & input scan items & input
quantitiesquantities
30 min training & gift 30 min training & gift list reviewlist review
Guest loginGuest loginCouples loginCouples login
DatabaseDatabase
theweddinglist@brownthomastheweddinglist@brownthomas
the gift listthe gift list
The tablet as part of the The tablet as part of the solutionsolution
Exceptionally mobile solutionExceptionally mobile solution
Versatile & easy to useVersatile & easy to use
Incorporate simple scanningIncorporate simple scanning
Information at their finger tipsInformation at their finger tips
Aesthetically pleasingAesthetically pleasing
Facilitate note-taking during Facilitate note-taking during consultationconsultation
Business advantages Business advantages
Unique gifting serviceUnique gifting service
Easy to useEasy to use
Flexible Flexible
Exceptionally mobileExceptionally mobile
Trade - showsTrade - shows
40% of gift purchases on-line40% of gift purchases on-line
Microsoft Windows XP Microsoft Windows XP SP2 for Mobile WorkersSP2 for Mobile Workers
Criminal attacks Criminal attacks proliferatingproliferating
Exploits more Exploits more sophisticated sophisticated
Deploying security Deploying security updates cumbersomeupdates cumbersome
Time to exploit is Time to exploit is decreasingdecreasing
Improve updates management Improve updates management Improve guidance and education Improve guidance and education
Introduce new security technologiesIntroduce new security technologies
151151180180
331331
Blaster
Blaster
Welchia/ Nachi
Welchia/ Nachi
NimdaNimda
2525
SQL Slammer
SQL Slammer
Days between patch Days between patch and exploitand exploit
Security ChallengesSecurity ChallengesResponding to the CrisisResponding to the Crisis
“Give us better Give us better access control”access control”“Give us better Give us better access control”access control”
“Develop reliable Develop reliable and secure softwareand secure software”
“Develop reliable Develop reliable and secure softwareand secure software”
“Simplify Simplify critical critical
maintenancemaintenance”
“Simplify Simplify critical critical
maintenancemaintenance”
““Reduce impact Reduce impact of malware”of malware”
““Reduce impact Reduce impact of malware”of malware”
Improve UpdatingImprove Updating
Engineering ExcellenceEngineering Excellence
Authentication, Authentication, Authorization, Access Authorization, Access ControlControl
Isolation and ResiliencyIsolation and Resiliency
“Provide betterProvide betterguidanceguidance”
“Provide betterProvide betterguidanceguidance”
Deliver Security Guidance, Deliver Security Guidance, Tools, ResponsivenessTools, Responsiveness
Customers have told us …Customers have told us …
Windows XP Service Pack 2Windows XP Service Pack 2Guiding PrinciplesGuiding Principles
Threat modelingThreat modelingCode inspectionCode inspectionPenetration testingPenetration testing
Unused features off by defaultUnused features off by defaultReduce attack surface areaReduce attack surface areaLeast PrivilegeLeast Privilege
Prescriptive GuidancePrescriptive GuidanceSecurity Tools Security Tools Training and EducationTraining and Education
Windows XP SP2 security goalsWindows XP SP2 security goals
Help protect the system fromattacks from the network
Enable more secure Email and Instant Messaging experience
Enable more secure Internet experience for most common Internet tasks
Provide system-level protection for the base operating system
Security CenterSecurity Center
Windows Firewall Windows Firewall Formerly known as Internet Connection FirewallFormerly known as Internet Connection Firewall
Goal and Customer BenefitProvide better protection from network attacks by defaultFocus on roaming systems, small business, home users
What We’re DoingWindows Firewall will be on by default in almost all configurationsMore configuration options
Group policy, command line, unattended setupBetter user interface
Boot time protectionMultiple profile support
Connected to corporate network vs. homeEnable file sharing on home networks with Windows Firewall on
Compatibility ImpactIn-bound network connections not permitted by defaultDynamically enable ports as necessary, but only for as long as necessary, disable when done
Windows FirewallWindows Firewall
Email / IM AttachmentsEmail / IM Attachments
Goal and Customer BenefitConsistent system-provided mechanism for applications to determine unsafe attachmentsConsistent user experience for attachment “trust” decisions
What We’re DoingCreate new public API for handling attachments more securely (Attachment Execution Services)Default to not trust less secure attachment typesOutlook Express, Windows Messenger, Internet Explorer changed to use new API More secure message “preview”Replaces AssocIsSafe()
Compatibility ImpactUse new API in your applications for better user experience, and better determination of security implications of content
Attachment Execution Attachment Execution Services (AES)Services (AES)
Web BrowsingWeb Browsing
Goal and Customer BenefitEnsure a more secure web browsing experience
What We’re DoingLocking down local machine and local intranet zonesImproved notifications for running or installing applications and ActiveX controls - Limit UI spoofingHTML on local machine won’t be able to script unsafe ActiveX controls or access data across domains in the Local Machine Security ZoneBlocking unknown, unsigned ActiveX controlsFiles served with mismatched or missing mime-headers and file extensions may be blockedPop-up windows will be suppressed unless they are initiated by user action
Compatibility ImpactCheck for web application compatibility new defaults
Pop-Up ManagerPop-Up Manager
Automatic Download BlockingAutomatic Download Blocking
ActiveX/Download prompts updated to be more consistent
ActiveX/Download prompts hidden until the user clicks on the Alert bar
Users can block publishers for ActiveX
Data Execution Prevention (DEP)Data Execution Prevention (DEP)
Goal and Customer BenefitReduce exposure of some buffer overruns
What We’re DoingLeverage hardware support in 64-bit and newer 32-bit processors to only permit execution of code in memory regions specifically marked as executeReduces exploitability of buffer overrunsEnabled by default on NX capable machinesEnsure application compatibility with NX for Longhorn
Compatibility ImpactEnsure your code doesn’t execute code in a data segmentEnsure your code runs in PAE mode with <4GB RAMTest your code on 64-bit and 32-bit processors with “Execution protection”
DEP User ExperienceDEP User Experience
What the user sees on buffer overrun
Adding the app to exception list
DEP Control Panel settings
Additional Enhancements in Additional Enhancements in WindowsWindows®® XP SP2 Beta XP SP2 Beta
Automatic UpdateAutomatic UpdateSP2 will make it more convenient for customers to enable SP2 will make it more convenient for customers to enable Automatic Update for Critical Updates.Automatic Update for Critical Updates.
SUS 2.0 clientSUS 2.0 clientSoftware Update Services 2.0 will use a consistent engine for Software Update Services 2.0 will use a consistent engine for reporting system state and reducing inconsistent results on reporting system state and reducing inconsistent results on secure update availability on a computer. secure update availability on a computer.
DirectXDirectX®® 9.0b 9.0bEnhanced DirectX components include updates to address a Enhanced DirectX components include updates to address a network firewall change that impacts OEM pre-installs and network firewall change that impacts OEM pre-installs and DirectPlayDirectPlay®®..
Bluetooth 2.0Bluetooth 2.0Includes support for current version of Bluetooth.Includes support for current version of Bluetooth.
Unified Windows Local Area Network (LAN) clientUnified Windows Local Area Network (LAN) clientNew wireless LAN is intended to work with a broad range of New wireless LAN is intended to work with a broad range of wireless hotspots.wireless hotspots.
Improved Wireless configurationImproved Wireless configuration
Improved detection of Improved detection of wireless networkswireless networks
Friendlier user interfaceFriendlier user interface
Wireless Network Setup Wireless Network Setup WizardWizard
WEP Key WEP Key configuration/transfer configuration/transfer using removable storageusing removable storage
New Bluetooth ClientNew Bluetooth Client
Improved user experienceImproved user experience
Improved securityImproved security
New profiles:New profiles:Personal Area Network user (PANU)Personal Area Network user (PANU)
File push – Object Push Profile (OPP)File push – Object Push Profile (OPP)
Virtual COM portsVirtual COM ports
Boot-mode support for keyboardsBoot-mode support for keyboards
Selective suspend supportSelective suspend support
BenefitsBenefitsEnables scenarios without the mess of wires Enables scenarios without the mess of wires
Extends use of a loosely connected devices for use with the PC Extends use of a loosely connected devices for use with the PC
Same devices used with PC in both corporate and consumer Same devices used with PC in both corporate and consumer contexts contexts
Easy discovery of devices with Windows Bluetooth support Easy discovery of devices with Windows Bluetooth support
Windows, SQL,Windows, SQL,Exchange, Office…Exchange, Office…
Windows Windows UpdateUpdateServicesServices
Windows, SQL,Windows, SQL,Exchange, Office…Exchange, Office…
SMSSMS
““Microsoft Update”Microsoft Update”(Windows Update)(Windows Update)
Windows Update ServicesWindows Update Services
WUS available late 2004WUS available late 2004
A free Windows Server add-A free Windows Server add-onon
Allows easy handling of Allows easy handling of patch management for patch management for servers and clientsservers and clients
Call-to-ActionCall-to-Action
Visit Visit http://www.microsoft.com/technet/securityhttp://www.microsoft.com/technet/security
Read new white paper: “Enhancing Customer Read new white paper: “Enhancing Customer Security” Security”
Test your applications on WindowsTest your applications on Windows®® XP XP Service Pack 2 beta, and submit feedbackService Pack 2 beta, and submit feedback
Ensure your applications work when a host Ensure your applications work when a host firewall is enabledfirewall is enabled