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October 2010 Edition1725-36192-001

Version H

VIEW Certified Configuration Guide

Cisco

2100/4400/5500 Series WLC (Wireless LAN Controller),WiSM (Wireless Services Module) and 3750G Integrated WLC

with 1100, 1130, 1140, 1200, 1230, 1240, 1250 APs


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Patent InformationThe accompanying product is protected by oneor more US and foreign patents and/or pendingpatent applications held by Polycom, Inc.

Copyright Notice 2010, Polycom, Inc. All rights reserved.POLYCOM, the Polycom "Triangles" logo andthe names and marks associated with Polycom'sproducts are trademarks and/or service marksof Polycom, Inc. and are registered and/orcommon law marks in the United States andvarious other countries. All other trademarksare property of their respective owners. Noportion hereof may be reproduced ortransmitted in any form or by any means, forany purpose other than the recipient's personal

use, without the express written permission ofPolycom.

All rights reserved under the International andpan-American copyright Conventions.

No part of this manual, or the softwaredescribed herein, may be reproduced ortransmitted in any form or by any means, ortranslated into another language or format, inwhole or in part, without the express writtenpermission of Polycom, Inc.

Do not remove (or allow any third party to

remove) any product identification, copyright orother notices.

Every effort has been made to ensure that theinformation in this document is accurate.Polycom, Inc. is not responsible for printing orclerical errors. Information in this document issubject to change without notice and does notrepresent a commitment on the part of Polycom,Inc.

NoticePolycom, Inc. has prepared this document foruse by Polycom personnel and customers. Thedrawings and specifications contained herein

are the property of Polycom and shall be neitherreproduced in whole or in part without the priorwritten approval of Polycom, nor be implied togrant any license to make, use, or sell equipmentmanufactured in accordance herewith.

Polycom reserves the right to make changes inspecifications and other information containedin this document without prior notice, and thereader should in all cases consult Polycom todetermine whether any such changes have beenmade.

NO REPRESENTATION OR OTHERAFFIRMATION OF FACT CONTAINED INTHIS DOCUMENT INCLUDING BUT NOTLIMITED TO STATEMENTS REGARDINGCAPACITY, RESPONSE-TIMEPERFORMANCE, SUITABILITY FOR USE, ORPERFORMANCE OF PRODUCTS DESCRIBEDHEREIN SHALL BE DEEMED TO BE AWARRANTY BY POLYCOM FOR ANYPURPOSE, OR GIVE RISE TO ANY LIABILITYOF POLYCOM WHATSOEVER.

Contact Information

Please contact your Polycom AuthorizedReseller for assistance.

Polycom, Inc.4750 Willow Road,Pleasanton, CA 94588http://www.polycom.com
http://www.polycom.com/http://www.polycom.com/http://www.polycom.com/


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Cisco Wireless LAN Controllers with 1100, 1130, 1140, 1200, 1230, 1240, 1250 APs

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Contents

Overview .................................................................................................... 4Certified Product Summary ..............................................................4Known Limitations .............................................................................5Polycom References ............................................................................5Product Support ..................................................................................6

Section 1: Configuration for SVP Operation ........................................... 7Network Topology ..............................................................................7Configuring a New Controller Starting from FactoryDefaults .................................................................................................7Connecting to the Controller Via a Browser ...................................8Installing Software ..............................................................................9Controller Setup ..................................................................................9Connecting APs .................................................................................10AP Configuration ..............................................................................11Setting up the SSID ...........................................................................17

Section 2: Configuration for Wi-Fi Standard QoS or CCXv4Operation ................................................................................................. 23

Network Topology ............................................................................23Configuring a New Controller Starting from FactoryDefaults ...............................................................................................24Connecting to the Controller Via a Browser .................................24Installing Software ............................................................................25Controller Setup ................................................................................26Connecting APs .................................................................................27AP Configuration ..............................................................................28Setting up the SSID ...........................................................................37


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OverviewPolycoms Voice Interoperability for Enterprise Wireless (VIEW)Certification Program is designed to ensure interoperability and highperformance between SpectraLink Wireless Telephones and WLANinfrastructure products.

The products listed below have been thoroughly tested in Polycomslab and have passed VIEW Certification. This guide describes theconfiguration of Cisco 2100/4400/5500 Series WLC (Wireless LANController), WiSM (Wireless Services Module) and 3750G IntegratedWLC with 1100, 1130, 1140, 1200, 1230, 1240, 1250 APs withSpectraLink 8020/8030 Wireless Telephones.

Certified Product Summary

Manufacturer: Cisco Systems:www.cisco.com

Certified products: Controllers:

2100, 4400, 5500 Series WLC(Wireless LAN Controller)

3750G Integrated WLC

WiSM (Wireless ServicesModule)

APs:

1100

1130

1140

1200

1230

1240

1250

AP Radio(s): 2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n)

Security: WPA-PSK, WPA2-PSK, WPA2-Enterprise (EAP-FASTand PEAPv0/MSCHAPv2) with CCKM (Cisco Client KeyManagement)

QoS: SVP, Wi-Fi Standard QoS, CCXv4

AP and WLC software versiontested:

5.2.193.06.0.199.4

Handset models tested: SpectraLink 8020/8030 Wireless Telephone*

Radio mode: 802.11b & b/g mixed 802.11a

Meets VIEW minimum callcapacity per AP:

8 calls (SVP)

6 (Wi-Fi Standard QoS)**

6 (CCX)**

12 calls (SVP)

8 (Wi-Fi Standard QoS)**

8 (CCX)**Network topology: Switched Ethernet (recommended)

Push-to-talk (PTT) audio quality may be impaired on Cisco 1140 and 1250 802.11n APs withversion 5.2.193.0 certified software. All customers requiring PTT using these models should pilottest this feature at their deployment site.

Screen captures included in this document are for Cisco software version 6.0.199.4. Refer toVersion D of this guide for screen captures for software version 5.2.193.0.
http://www.cisco.com/http://www.cisco.com/http://www.cisco.com/http://www.cisco.com/


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*SpectraLink handset models 8020/8030 and their OEM derivates are verified compatible withthe WLAN hardware and software identified in the table. Throughout the remainder of thisdocument they will be referred to collectively as SpectraLink Wireless Telephones orhandsets.

** ONLY Release 3.0 capable handsets support WPA2-Enterprise, Wi-Fi Standard QoS, andCCXv4. Release 3.0 is not be available for Polycom handsets connecting to traditional PBXs.

Known Limitations

Push-to-talk (PTT) audio quality may be impaired on Cisco 1140and 1250 802.11n APs with version 5.2.193.0 certified software.All customers requiring PTT with these models should pilot testthis feature at their deployment site.

Heavy multicast, broadcast or push-to-talk (PTT) traffic may

impair voice quality.

Polycom References

Please refer to the Polycom Deploying Enterprise-Grade Wi-Fi Telephonywhite paper. This document covers the security, coverage, capacityand QoS considerations necessary for ensuring excellent voice qualitywith enterprise Wi-Fi networks.

For more detailed information on wireless LAN layout, networkinfrastructure, QoS, security and subnets, please see the Best Practices

Guide for Deploying SpectraLink 8020/8030 Wireless Telephones. Thisdocument identifies issues and solutions based on Polycomsextensive experience in enterprise-class Wi-Fi telephony. It providesrecommendations for ensuring that a network environment isadequately optimized for use with SpectraLink 8020/8030 WirelessTelephones.

These two white papers are available at:http://www.polycom.com/products/voice/wireless_solutions/wifi

_communications/handsets/spectralink_8020_wireless.html
http://www.polycom.com/products/voice/wireless_solutions/wifi_communications/handsets/spectralink_8020_wireless.htmlhttp://www.polycom.com/products/voice/wireless_solutions/wifi_communications/handsets/spectralink_8020_wireless.htmlhttp://www.polycom.com/products/voice/wireless_solutions/wifi_communications/handsets/spectralink_8020_wireless.htmlhttp://www.polycom.com/products/voice/wireless_solutions/wifi_communications/handsets/spectralink_8020_wireless.htmlhttp://www.polycom.com/products/voice/wireless_solutions/wifi_communications/handsets/spectralink_8020_wireless.html


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Product Support

This document does not cover the steps involved in convertingautonomous APs to Lightweight mode such that they can be

controlled by the Cisco WLCs.Please contact Cisco's Customer Support atwww.cisco.comforinstructions on this procedure. Once the APs are converted, thisdocument can be used to provision APs.

This document does not cover the steps involved to configure aRADIUS server required for using WPA2-Enterprise or Cisco FSRsecurity types.

1. Installation and configuration guides for Cisco Wireless LANControllers can be found on Ciscos website.

2. To convert the Cisco 1200 Series Autonomous AP to Lightweightmode, go to:http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.html

3. For more information on the APs in Lightweight mode, seeCiscoAironet Access Point Support for Lightweight Access PointProtocol [Cisco Aironet 1130 AG Series] and Cisco Aironet AccessPoint Support for Lightweight Access Point Protocol [CiscoAironet 1240 AG Series].

4. Screen captures included in this document are for Cisco softwareversion 6.0.199.4. Refer to Version D of this guide for screencaptures for software version 5.2.193.0.

5. For other assistance, contact either Ciscos or Polycoms customerservice at:www.cisco.comorwww.polycom.com
http://www.cisco.com/http://www.cisco.com/http://www.cisco.com/http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.htmlhttp://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.htmlhttp://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.htmlhttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://www.cisco.com/http://www.cisco.com/http://www.polycom.com/http://www.polycom.com/http://www.polycom.com/http://www.polycom.com/http://www.cisco.com/http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6521_Products_Bulletin.html&pos=9&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fwireless%2Fps5678%2Fps6306%2Fprod_bulletin0900aecd80321a2c_ps6087_Products_Bulletin.html&pos=8&strqueryid=5&websessionid=1kzsXm50wedxUJ66txv4uSohttp://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.htmlhttp://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.htmlhttp://www.cisco.com/


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Section 1: Configuration for SVP Operation

Network Topology

SIP PBX

TFTP Server, DHCP Server

RADIUS Authentication Server

(for WPA2-Enterprise Security)

Wireless Data Client

SpectraLink 8000 seriesWireless Telephones

Cisco4400 Series

WIRELESS LAN CONTROLLER

MODEL4402 50 APCONSOLE

STATUS

ALARM

PS1

PS2

L IN K A CT

SERVICE

L IN K A CT

UT ILIT Y 1 2

LINK

ACT

Cisco WLC

Cisco AP

Cisco AP

SVP Server

This configuration is not applicable to all customer environments.

Configuring a New Controller Starting from Factory Defaults

1. Initial provisioning of the controller is done via the command lineinterface (CLI). Connect a null modem serial cable between theconsole port of the controller and the serial port of a PC.

2. Open a terminal program, such as Hyper Terminal, and configure theport settings to 9600 baud, no parity, 8 data bits and 1 stop bit.


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3. Power-on the controller. Status of the controllers boot process willappear as the controller is powering up. Once the controller isrunning, it will prompt you to run the Startup Wizard.

4. The Startup Wizard provides for an easy means to perform initial

controller setup and provisioning. Refer to the Installation and StartupGuide for the Cisco 4400 Series WLC, or other appropriate controller,found at Ciscos website. This document contains a detailedexplanation of using the Startup Wizard for the 4400:http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023

5. Once the controller has been configured via the Startup Wizard, theremaining configuration can be configured through the switch-webinterface using a Web browser (Cisco recommends using MS IE 6.0+).

6. If necessary, the controller can be reset to factory defaults. To reset

the WLC to factory default, you must reboot, then type Recover-config at the CLI. This only works before the first time a user logs invia the console.

Connecting to the Controller Via a Browser

1. Connect to the WLC by pointing your internet browser to the URL:https (where is the IP address of themanagement interface of the WLC).

2. Click the Login prompt. The default User Name and Password is

admin.

3. Once logged in properly, a page similar to the one below displays.
http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023


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Section 1: SVP Cisco Wireless LAN Controllers with 1100, 1130, 1140, 1200, 1230, 1240, 1250 APs

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Installing Software

1. Make sure that the correct version of software, listed in the ProductSummary, is installed on the controller. From the main menu, clickMonitor.

2. In the navigation pane, click Summary. The heading labeled SoftwareVersion shows the current software version.

3. Download the appropriate software for your model of controller fromthe Cisco website.

4. Set up a Trivial File Transfer Protocol (TFTP) server running on a PCto download the file to the controller.

5. Connect to the controller via a Web browser.

6. From the main menu,click Commands.

7. In the navigation pane, click DownloadFile.8. For FileType, select Code.

9. For TFTPServer, type in the IP Address of the TFTP server.

10. Add the FilePath (this is the path in the TFTP servers root directoryand not the system path where the TFTP server is located) and FileName of the firmware file to download.

(Note the example simply uses the /designator for the root TFTPdirectory.) Point the TFTP server to the code.

11. Allow a few minutes for the download to complete.

12. Reboot the Controller

Controller Setup

The initial setup of the controller is shown below.


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The setup instructions outlined in this document are for theconfiguration shown in the diagram only. Your configuration maydiffer, and the appropriate adjustments must be made.

1. From the main menu, click Controller.2. Set the EthernetMulticastMode to Multicast and enter a multicast IP

address that is currently not being used on your network for theMulticastGroupAddress.

3. Click the Apply button.

4. Click Save Configuration.

Connecting APsAs the APs are connected to the network, they should automaticallyfind the controller via the CAPWAP discovery algorithms. TheDynamic Host Configuration Protocol (DHCP) server will assign eachAP an IP address.

You can configure a DHCP server to run on a remote PC for a smalldeployment. However, for large-scale deployments, an enterprise-grade DHCP server must be used.

The ap-manager and managementinterfaces configuration should

include the DHCP server you have configured. Alternately, you canconfigure the DHCP server internally on the controller to hand outleases to the connected clients. (Note: The WLCs DHCP server doesnot lease addresses to the AP.) The instructions for doing so areincluded at the end of this document.

1. From the main menu, click Controller.


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2. In the navigation pane, click Interfaces. Verify that the proper IPaddresses are assigned to the interfaces.

3. Under Interface Name click management.

4. Under DHCP Information, enter the IP address of the Primary DHCPServer.

5. Repeat this step for the ap-manager interface.

6. Click the Apply button and save the changes.

AP Configuration

All handsets operating on a given AP radio must have the sameQoS setting. All APs supporting the handsets must be configured toenable the corresponding features.

1. Power-on and connect the APs to the network. Wait a few minutesfor the APs to find the controller.

2. Verify the APs are associated to the WLC.

3. From the main menu, click Monitor.


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Configuration for handsets running in 802.11b &b/g mixed mode

1. From the main menu, click Wireless.

2. In the navigation pane, under Access Points click Radios, then select802.11b/g/n. All the APs that are connected should be listed, showingtheir Operational Status as UP.

3. Select Configure from the drop-down list for the access point youwish to change.


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802.11Radio Standard

Minimum AvailableSignal Strength (RSSI)

Maximum"Mandatory" Data Rate

802.11b-70 dBm 1 Mb/s

-60 dBm 11 Mb/s

802.11g-63 dBm 6 Mb/s

-47 dBm 54 Mb/s

802.11a-60 dBm 6 Mb/s

-45 dBm 54 Mb/s

For additional details on RF deployment please see the DeployingEnterprise-Grade Wi-Fi Telephonywhite paper and the BestPractices Guide for Deploying SpectraLink 8020/8030 WirelessTelephones.

9. Use the default FragmentationThreshold (2346 bytes).

10. Set the BeaconPeriod to 100.

11. The handsets do not support dynamic power and will not utilize theinformation element that is set when DTPC Support is enabled. Thehandset power should be configured to match the highest transmitpower of the APs. Click the Apply button to save the settings.

12. In the navigation pane under 802.11b/g/n, select EDCA Parameters.

13. Select SpectraLinkVoicePriority from the drop-down list.

14. Click the Apply button to save the settings.

15. In the navigation pane under 802.11b/g/n, select Network.

16. Enable 802.11b/g Network Status and 802.11g Support if SpectraLinkWireless Telephones are configured for 802.11b & b/g mixed mode.



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Configuration for handsets running in 802.11amode

1. From the main menu, click Wireless.2. In the navigation pane, under Access Points click Radios, then select

802.11a /n. All the APs that are connected should be listed, showingtheir Operational Status as UP.


Global settings for RF Channel Assignment and Tx Power LevelAssignment were not tested. For CustomTxPower and RFChannelsettings please consult your facilitys RF site survey optimized forwireless voice traffic to determine correct power and channelsettings for each AP using non-overlapping channels.

4. Set AdminStatus to Enable.

5. Configure any other settings that might be relevant to yourdeployment as needed.

6. Click the Apply button to save all changes.


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Screenshot for 1100, 1130, 1200, 1230 and 1240 series access points:

Screenshot for 1140 and 1250 series access points:

7. In the navigation pane under 802.11a/n, click Network.

8. Set 802.11a Network Status to Disable; the radio will be re-enabledafter setting radio parameters

9. For setting up the Data Rates,please consult your facilitys RF sitesurvey, designed for voice traffic, to determine if you have sufficientcoverage to support all data rates. The handset requires the followingminimum dBm reading to support the corresponding Mandatory datarate setting in the access point.




802.11b-70 dBm 1 Mb/s

-60 dBm 11 Mb/s

802.11g-63 dBm 6 Mb/s

-47 dBm 54 Mb/s

802.11a-60 dBm 6 Mb/s

-45 dBm 54 Mb/s


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12. SpectraLink Wireless Telephones do not support dynamic power andwill not utilize the information element that is set when DTPC supportis enabled. The handset power should be configured to match thehighest transmit power of the APs.


14. In the navigation pane under 802.11a/n, select EDCA Parameters.

Any WLAN using the network must be disabled before changingEDCA Parameters.

15. Select SpectraLinkVoicePriority from the drop-down list.


17. In the navigation pane under 802.11a /n, select Network.

18. For 802.11a Network Status, click the Enabled check box.


Setting up the SSID

Voice and data must be on separate SSIDs to prioritize voice traffic.The voice SSID must be set to Platinum for Quality of Service and thedata SSID must be set to Silver for QualityofService.


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1. From the main menu, click WLANs.

2. In the WLANs screen, select Create New from the drop down list andclick Go.

3. Enter the Profile Name and SSID.


5. Select the Profile Name for the voice SSID.

6. Under the General tab, verify the Radio Policy corresponds to theSpectraLink Wireless Telephone configuration.

When Radio Policy is configured for 802.11b/g only, the handsetsshould be configured for 802.11b & b/g mixed.

When Radio Policy is configured for 802.11a only, the handsetsshould be configured for 802.11a.

When RadioPolicy is configured for ALL. The handsets may beconfigured for any of the settings without changing the RadioPolicy.

7. For Status, select the Enabled check box.


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8. Under the QoS tab, set Quality of Service to Platinum. This is therequired setting for voice traffic.

9. Set WMMPolicyto Disabled(Note: This is required for usage with

SpectraLink Wireless Telephones using SVP for QoS).

Under the Advanced tab, uncheck the Client Load Balancing & ClientBand Select boxes.

10. Under the Security tab. At Layer 2 Security select the desired securitypolicy from the drop-down list.

a. For WPA2-PSK, under WPA+WPA2 Parameters:

i. Select the WPA2-Policy check box.

ii. Select the AES check box for WPA2-Encryption.

iii. At Auth Key Mgmt select PSK from the drop-down list.


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b. For WPA-PSK, under WPA+WPA2 Parameters:

i. Select the WPA-Policy check box.

ii. Select the TKIP check box for WPA Encryption.


The PSK Format may be selected as ASCII or HEX for bothWPA-PSK and WPA2-PSKpolicies.

c. For WPA2-Enterprise (802.1X), under WPA+WPA2 Parameters:

i. Select the WPA2 Policy check box.

ii. Select the AES check box for WPA2 Encryption.

iii. At Auth Key Mgmt, select 802.1X+CCKM from the drop-down list.

11. Under the Advanced tab

a Set the DTIM to 2 for the radio that corresponds to theSpectraLink Wireless Telephone configuration.

b Ensure the EnableSessionTimeout box is unchecked.

c Uncheck the ClientLoadBalancing and ClientBandSelectboxes.


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Section 2: Configuration for Wi-Fi Standard

QoS or CCXv4 Operation

Network Topology

SIP PBX

TFTP Server, DHCP Server

RADIUS Authentication Server

(for WPA2-Enterprise Security)

Wireless Data Client

SpectraLink 8000 seriesWireless Telephones

Cisco4400 Series

WIRELESSLAN CONTROLLER

MODEL4402 50 APCONSOLE

STATUS

ALARM

PS1

PS2

L IN K ACT

SERVICE

L INK ACT

UTILITY 1 2

LINK

ACT

Cisco WLC

Cisco AP

Cisco AP

This configuration is not applicable to all customer environments.


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Configuring a New Controller Starting from Factory Defaults

1. Initial provisioning of the controller is done via the command lineinterface (CLI). Connect a null modem serial cable between theconsole port of the controller and the serial port of a PC.

2. Open a terminal program, such as Hyper Terminal, and configure theport settings to 9600 baud, no parity, 8 data bits and 1 stop bit.

3. Power-on the controller. Status of the controllers boot process willappear as the controller is powering up. Once the controller isrunning, it will prompt you to run the Startup Wizard.

4. The Startup Wizard provides for an easy means to perform initialcontroller setup and provisioning. Refer to the Installation and Startup

Guide for the Cisco 4400 Series WLC, or other appropriate controller,found at Ciscos website. This document contains a detailedexplanation of using the Startup Wizard for the 4400:http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023

5. Once the controller has been configured via the Startup Wizard, theremaining configuration can be configured through the switch-webinterface using a Web browser (Cisco recommends using MS IE 6.0+).

6. If necessary, the controller can be reset to factory defaults. To resetthe WLC to factory default, you must reboot, then type Recover-configat the CLI. This only works before the first time a user logs invia the console.

Connecting to the Controller Via a Browser

1. Connect to the WLC by pointing your internet browser to the URL:https (where is the IP address of themanagement interface of the WLC).

2. Click the Login prompt. The default User Name and Password isadmin.

3. Once logged in properly, a page similar to the one below displays.
http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023http://www.cisco.com/en/US/docs/wireless/controller/4400/quick/guide/ctrlv32.html#wp34023


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Section 2: WMM Cisco Wireless LAN Controllers with 1100, 1130, 1140, 1200, 1230, 1240, 1250 APs

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Installing Software

1. Make sure that the correct version of software, listed in the ProductSummary, is installed on the controller. From the main menu, clickMonitor.

2. In the navigation pane, click Summary. The heading labeled SoftwareVersion shows the current software version.

3. Download the appropriate software for your model of controller from

the Cisco website.

4. Set up a Trivial File Transfer Protocol (TFTP) server running on a PCto download the file to the controller.

5. Connect to the controller via a Web browser.

6. From the main menu,click Commands.

7. In the navigation pane, click DownloadFile.

8. For FileType, select Code.

9. For TFTPServer, type in the IP Address of the TFTP server.

10. Add the FilePath(this is the path in the TFTP servers root directoryand not the system path where the TFTP server is located) and FileName of the firmware file to download.

(Note the example simply uses the /designator for the root TFTPdirectory.) Point the TFTP server to the code.

11. Allow a few minutes for the download to complete.


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12. Reboot the Controller.

Controller Setup

The initial setup of the controller is shown below.

The setup instructions outlined in this document are for the

configuration shown in the diagram only. Your configuration maydiffer, and the appropriate adjustments must be made.

It is not necessary to configure each AP individually. The WLC iscapable of provisioning the APs.

1. From the main menu, click Controller.

2. Set the EthernetMulticastMode to Multicast and enter a multicast IPaddress that is currently not being used on your network for theMulticastGroupAddress.


4. Click Save Configuration.


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Connecting APs

As the APs are connected to the network, they should automaticallyfind the controller via the CAPWAP discovery algorithms. TheDynamic Host Configuration Protocol (DHCP) server will assign eachAP an IP address.

You can configure a DHCP server to run on a remote PC for a smalldeployment. However, for large-scale deployments, an enterprise-grade DHCP server must be used.

The ap-manager and managementinterfaces configuration shouldinclude the DHCP server you have configured. Alternately, you canconfigure the DHCP server internally on the controller to hand outleases to the connected clients. (Note: The WLCs DHCP server doesnot lease addresses to the AP.) The instructions for doing so are

included at the end of this document.1. From the main menu, click Controller.

2. In the navigation pane, click Interfaces. Verify that the proper IP

addresses are assigned to the interfaces.

3. Under Interface Name click management.


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4. Under DHCP Information, enter the IP address of the Primary DHCPServer.

5. Repeat this step for the ap-manager interface.

6.Click the

Applybutton and save the changes.

AP Configuration

All handsets operating on a given AP radio must have the same

QoS setting. All APs supporting the handsets must be configured toenable the corresponding features.

1. Power-on and connect the APs to the network. Wait a few minutesfor the APs to find the controller.

2. Verify the APs are associated to the WLC.

3. From the main menu, click Monitor.


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Configuration for handsets running in 802.11b &b/g mixed mode

1. From the main menu, click Wireless.

2. In the navigation pane, under Access Points click Radios, then select802.11b/g/n. All the APs that are connected should be listed, showingtheir Operational Status as UP.


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Global settings for RF Channel Assignment and Tx Power LevelAssignment were not tested. For CustomTxPower and RFChannelsettings please consult your facilitys RF site survey optimized forwireless voice traffic to determine correct power and channelsettings for each AP using only channels 1, 6 and 11.



6. Click the Apply button to save all changes.Screenshot for 1100, 1130, 1200, 1230 and 1240 series access points:


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7. In the navigation pane under 802.11b/g/n, click Network.

8. Set 802.11b/g Network Statusto Disable. The radio will be re-enabled

after setting radio parameters.

For setting up the Data Rates,please consult your facilitys RF sitesurvey, designed for voice traffic, to determine if you have sufficientcoverage to support all data rates. SpectraLink WirelessTelephones require the following minimum dBm reading to supportthe corresponding Mandatory data rate setting in the access point.




802.11b-70 dBm 1 Mb/s

-60 dBm 11 Mb/s

802.11g-63 dBm 6 Mb/s

-47 dBm 54 Mb/s

802.11a-60 dBm 6 Mb/s

-45 dBm 54 Mb/s

For additional details on RF deployment please see the DeployingEnterprise-Grade Wi-Fi Telephonywhite paper and the BestPractices Guide for Deploying SpectraLink 8020/8030 Wireless

Telephones.



11. The handsets do not support dynamic power and will not utilize theinformation element that is set when DTPC Support is enabled. The


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handset power should be configured to match the highest transmitpower of the APs. Click the Apply button to save the settings.

12. In the navigation pane under 802.11b/g/n, select EDCAParameters.

13.Select

WMMfrom the drop-down list.

14. Click Applybutton to saved changes

Admission Control (ACM) must be enabled on both the Voice andVideo AC when the handset is configured for Admission ControlMandatory.

15. In the navigation pane under 802.11b/g/n, select Voice

16. Select the AdmissionControl (ACM) checkbox. (This step is optional ifthe handset is configured with Admission Control set to Optional,this setting must match setting in Video)

Any WLAN using the network must be disabled before changingAdmission Control settings.

17. In the navigation pane under 802.11b/g/n, select Video

18. Select the AdmissionControl (ACM) checkbox. (This step is optional ifthe handset is configured with Admission Control set to Optional,this setting must match setting in Voice)


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Any WLAN using the network must be disabled before changingAdmission Control settings.


20. In the navigation pane under 802.11b/g/n, select Network.

21. Enable 802.11b/g Network Status and 802.11g Support if SpectraLinkWireless Telephones are configured for 802.11b & b/g mixed mode.



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Configuration for handsets running in 802.11amode

1. From the main menu, click Wireless.2. In the navigation pane, under Access Points click Radios, then select

802.11a /n. All the APs that are connected should be listed, showingtheir Operational Status as UP.


Global settings for RF Channel Assignment and Tx Power LevelAssignment were not tested. For CustomTxPower and RFChannelsettings please consult your facilitys RF site survey optimized forwireless voice traffic to determine correct power and channelsettings for each AP using non-overlapping channels.





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Screenshot for 1100, 1130, 1200, 1230 and 1240 series access points:


7. In the navigation pane under 802.11a/n, click Network.

8. Set 802.11a NetworkStatusto Disable; the radio will be re-enabledafter setting radio parameters

9. For setting up the Data Rates,please consult your facilitys RF sitesurvey, designed for voice traffic, to determine if you have sufficientcoverage to support all data rates. The handset requires the followingminimum dBm reading to support the corresponding Mandatory datarate setting in the access point.




802.11b

-70 dBm 1 Mb/s

-60 dBm 11 Mb/s

802.11g-63 dBm 6 Mb/s

-47 dBm 54 Mb/s

802.11a-60 dBm 6 Mb/s

-45 dBm 54 Mb/s


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12. SpectraLink Wireless Telephones do not support dynamic power andwill not utilize the information element that is set when DTPC supportis enabled. The handset power should be configured to match thehighest transmit power of the APs.


14. In the navigation pane under 802.11a/n,select EDCAParameters.

15. Select WMMfrom the drop-down list.

16. Click Applybutton to save setting.

Admission Control (ACM) must be enabled on both the Voice andVideo AC when the handset is configured for Admission ControlMandatory.


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17. In the navigation pane under 802.11a/n, select Voice

18. Select the AdmissionControl (ACM) checkbox. (This step is optional if

the handset is configured with Admission Control set to Optional,this setting must match setting in Video)

19. In the navigation pane under 802.11a/n, select Video

20. Select the AdmissionControl (ACM) checkbox. (This step is optional ifthe handset is configured with Admission Control set to Optional,this setting must match setting in Voice)

21. Click the Applybutton to save the settings.

22. In the navigation pane under 802.11a/n,select Network.

23. For 802.11a Network Status, click the Enabledcheck box.

24. Click the Applybutton to save the settings.

Setting up the SSID

Voice and data must be on separate SSIDs to prioritize voice traffic.The voice SSID must be set to Platinum for Quality of Service and thedata SSID must be set to Silver for QualityofService.


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1. From the main menu, click WLANs.

2. In the WLANs screen, select Create New from the drop down list andclick Go.

3. Enter the Profile Name and SSID.

4. Click the Apply button twice.

5. Select the Profile Name for the voice SSID.

6. Under the Generaltab, verify the RadioPolicycorresponds to theSpectraLink Wireless Telephone configuration.

When RadioPolicyis configured for 802.11b/g only, the handsets

should be configured for 802.11b & b/g mixed.

When RadioPolicyis configured for 802.11a only, the handsetsshould be configured for 802.11a.

WhenRadioPolicyis configured for All, the handsets may beconfigured to any of the settings required.

7. For Status, select the Enabled check box.


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8. Under the QoS tab, set Quality of Service to Platinum. This is therequired setting for voice traffic.

9. Set WMMPolicyto Required.

10. Under the Security tab. At Layer 2 Security select the desired securitypolicy from the drop-down list.

a. For WPA2-PSK, under WPA+WPA2 Parameters:

i. Select the WPA2-Policy check box.

ii. Select the AES check box for WPA2-Encryption.


b. For WPA-PSK, under WPA+WPA2 Parameters:

i. Select the WPA-Policy check box.

ii. Select the TKIP check box for WPA Encryption.



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The PSK Format may be selected as ASCII or HEX for bothWPA-PSK and WPA2-PSKpolicies.

c. For WPA2-Enterprise (802.1X), select WPA+WPA2 Parameters:

i.

Select theWPA2 Policy

check box.ii. Select the AES check box for WPA2 Encryption.

iii. At Auth Key Mgmt, select 802.1X+CCKM from the drop-down list.

11. Under the Advanced tab

a Set the DTIM to 2 for the radio that corresponds to theSpectraLink Wireless phone configuration.

bEnsure the

Enable Session Timeoutbox is unchecked.

c Uncheck the ClientLoadBalancing and ClientBandSelectboxes.


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