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    CONTACT PROJECT WITH SCREEN INTEGRATION

    TOOLS:

    1. CREATING A NEW ACCOUNT BC:

    y Select a Contact Project. ( For eg; ATEM Contact Project).y Click Business Component in the Tree list.y Right Click and select New record or press Ctrl+N to create a New BC.

    y Create Account BC (for eg; Name: ATEM Account BC, Project: ATEM Contact Project, Table:S_ORG_EXT).

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    2. ADDING SINGLE VALUE FIELDS:

    y List out the Business Component Tree list and select Single Value Field.y Right Click and select New record or press Ctrl+N to create a New Single Value Field ( SVF ).y Create the Fields.y For eg; Name: Account name, Column: NAME.

    Name: Account Description, Column: DESC_TEXT.

    y These Column fields are predefined in the Account Table.

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    3. ADDING BOC TO EXISTING BO:

    y In the Tree list Click Business Object Select ATEM Contact BO Business Object Componenty Right Click and select New record or press Ctrl+N to create a New Business Object Component

    ( BOC ). For eg; Select Atem Account BC and commit that. Thus, BOC is created for Account BC in

    Contact BO.

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    4. CREATING APPLETS:

    a.) CREATING FORM APPLET:

    y Click on the button and click on Applets tab and select Form Applet.

    y Select Contact Project ( Atem Contact Project ).y Select Business Component. (For Eg; Atem Account BC)

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    y Select the Template and select the required fields, click next and click Finish.

    b.) CREATING LIST APPLET:

    y Follow the same for creating a List Applet.

    c.) CREATING VIEW APPLET:

    y To create View Applet, click button and select View from General tab.y Select Contact Project ( Atem Contact Project ). Select Contact BO and Give the same name for

    both the View fields and click Next and Select View Detail 2 in View Web Layout Select

    Template box.

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    y Click Next and select the Account Form and Account List. Click Next and click Finish.

    5. ADDING SCREEN VIEW TO EXISTING SCREEN:

    y In Tree List, Goto Screen Select Contact Screen ( For eg; ATEM Contact Screen ) Goto ScreenView Right Click and select New record or press Ctrl+N to create a New Screen View as shown

    below.

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    y Goto Tools Compile Projects or press F7 and click button.

    CALL CENTER:

    y Open Call Centery Goto View Site Map Application Administration Viewsy Click New, add the Account View ( For eg; Atem Contact View ).

    y Click on the dropdown list and select Responsibilties. Select the Contact Responsibility ( AtemContact Responsibilities ) and In the View box click New and select the Account View ( Atem

    Account View ) and click Ok.

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    y Click Run in tools.