Chapter 1: Historical Perspectives on Work (1700-1950s) capitalismindustrialization industrial societyaccumulationcapitalist system of productionpowercontrolinequalityconflictmercantile capitalismcommercial capitalism industrial capitalismfeudal societyIndustrial Revolutionpre-market economypre-capitalist economyputting out systemindustrial millgender-based division of labourgreat transformationstaple productsdeindustrializationskilled craftworkersmode of productionmeans of productionsocial relations of productionclass conflictbourgeoisieproletariatpetite bourgeoisiesocialist societyconflict perspectivedivision of labourcraftworkassembly-line factoriessocial cohesionconsensus approachbureaucracy

Chapter 2: Contemporary Debates on Work (1950s to Present Day)managerial revolutionmanagerspostindustrial societyknowledge workerscreative classsuper creative corecreative professionalsnew economyglobalizationindustrial restructuringdeindustrializationeconomic changesideological changesnew information and communications technologiescultural changesnonstandard or contingent worklogic of industrialismthesis of economic, political, and cultural convergencenewly industrializing countriessubcontracting systemsfamily enterprisemarket transition theoryKeynesian economic principlesinteractive service workcaring workemotional labourmobile workerstelecommutehot-deskvirtual teamspowercontrolinequality consensusconflictdisciplinesurveillanceself-discipliningBourdieu’s field, habitus, and capitaleconomic capitalsocial capital

cultural capitalsymbolic capitalgendered capitalreflexivityindividualization

Chapter 3: Canadian Employment Trendsdemographic shiftspopulation agingbaby-boom generationage distributionsocial safety netsvisible diversityvisible minorityeducational attainmentlifelong learninglearning organizationslabour force participationunemployedjob stabilitylife-course perspectiveindustryprimary sectorsecondary sectortertiary sectorservice upper tier servicelower tier serviceoccupationskill typeskill levelblue-collarwhite-collarstaple theory of economic growth

Chapter 4: Good Jobs, Bad Jobs, No Jobsextrinsic job rewardsoccupational statusintrinsic work rewardspaid employeesfemale-male earnings ratiogender wage gapincome distribution

low-income cutoffworking pooremployment benefitsoccupational statusoccupational prestigepart-time workmultiple-job holdersself-employedown-accounttemporaryown-account self-employmentinvoluntary part-time workerstemporary employmentself-employed employersflextimejob sharingunemployment ratediscouraged workerscyclical unemploymentfrictional unemploymentstructural unemployment

Chapter 5: Labour Markets: Opportunities and Inequality

labour markethuman capital theorylabour market segmentation theorysupply side of labourdemand sidefamily socio-economic status (SES)equality of opportunityintergenerational transfer of advantageeducational and occupational aspirationsschool-work transition studiescultural capitalsocial capitalextra-credential experiencesstatus attainment researchmeritocracyprimary labour marketsecondary labour marketdual economycore sectorperiphery sectorprimary labour market

secondary labour marketjob ghettosinternal labour marketports of entrymobility chainslabour market sheltersprofessionsmarket closurediscriminationracially split labour marketsystemic discriminationage discriminationsemi-autonomous workersinitial proletarianizationhomogenization of laboursegmentation of labourtemporary foreign workerslabour market polarizationstudent labour markettemporary/contract labour marketincome inequalityworking poordeclining middle class

Chapter 6: Gender and Paid Employmentunpaid domestic laboursocial reproductiondouble day/ second shifthousehold managersfamily wagemale breadwinnerfemale labour force participationindividualization processoccupational gender segregationjob ghettosshelterslife chancesgender labellingfeminizationnon-traditional jobshorizontal occupational gender segregationvertical segregationglass ceilinggender wage gap (female-male earnings ratio)

real earningswage discriminationgender-segregated structurehuman capital theorylabour market segmentation theoryhomophilystructure of opportunitiessexual harassmentemployment equitysystemic discriminationpay equityequal pay for work of equal valueequal pay for equal workequal pay for similar work

Chapter 7: Household, Family, and Caring Workhousehold workunpaid workcaregivingcapitalismpatriarchyhouseworkcaring and emotional workkin and community workdomestic worksocial reproductionsingle-earner familydual-earner familylone-parent familiestime budget studiesinstrumental care or caring forexpressive care or caring aboutchildcareeldercarecompassionate carekin workvolunteer workwork-family conflictrole overloadwork-to-family conflictfamily-to-work conflicttime-based conflictstrain-based conflictbehaviour-based conflict

stratified hierarchies of reproduction

Chapter 8: Organizing and Managing Workbureaucracybureaucratic personalitymanagerial authorityrational-legal value systeminformal work groupspiecework payment systemmechanistic work organizationorganic work organizationsociotechnical systemprivilegecost accountingmanagement ideologyscientific managementTaylorismlabour process perspectivelean productioncorporate welfareindustrial bettermenthuman relations school of managementcompliancecoercive management techniquesutilitarian methodsnormative approachesinformal group normshuman resource development

Chapter 9: In Search of New Managerial Paradigmsparadigmnew management literaturedecentralization of authorityadhocracymatrix structureflattening of organizational structuresflexibilityemphasis on customers or clientsempowerment of workersembracing of changetacit skillssociotechnical work designautonomous work teams

quality of working life (QEL)job enlargementjob enrichmentjob rotationautonomous work teamquality circlestotal quality managementorganizational culturelearning organizationsflexible specializationfunctional flexibilitynumerical flexibilitypay flexibilitylean productionre-engineeringpost-Fordist approachkaizenhigh-performance workplacescontinuous bargaining

Chapter 10: Conflict and Control in the Workplacelabour processsurplus valuealienationsimple controltechnical controlbureaucratic controlagencyfrontier of controlresponsible autonomydespotic organization of workhegemonic organization of workelectronic controlcall centresenskillingsubstantive complexitydecision-making autonomymulti-taskingmulti-skillinginformated workautomated workeconomic determinismsocial determinismdownsizingsurvivor syndrome

participative managementemployee empowermenthyper-Taylorismneo-Taylorismsocial technologies

Chapter 11: Union and Industrial Relationssystem of job regulationcollective bargainingcollective agreementmanagers of discontentunion democracyiron law of oligarchybusiness unionismsocial unionismsocial movement unionismunion wage premiummonopolycollective voicecraft unionslabour market shelterinternational unionsindustrial unionisminstitutionalize conflictconciliationarbitrationcollective bargaining rightsunion shopunion dues checkoffpermanent exceptionalismunion densitycollective bargaining coveragecomparative industrial relationsglobalized production networkstransnational union networksconcession bargainingpay equitycompany unionfree-rider problemsolidaritymilitancyinstitutionalized strikelockoutunorganized conflict

organized conflictwildcat strikessympathy strikerotating strikesworking-to-rulemobilization

Chapter 12: Alternative Approaches to Economic Organizationmilitancyclass consciousnessdual consciousnessexplosions of consciousnessindustrial fatality rateswork-related injury and illnesstime-loss work injuriesadministrative model of regulationcollective bargainingno-fault compensation systemsinternal responsibility systemjoint health and safety committeesright to be involvedright to refuse unsafe workright to be informedemployer self-regulationindustrial democracyrepresentative democracywork councilscodeterminationdual representation systememployee share ownership plansworker buyoutsproducer co-operatives

Chapter 13: Work Values and Work Orientationsvalueswork orientationsjob satisfactionideology of workhumanist traditionlatent functions of workmanifest function of work

stigmacorporate social responsibilityproletarian workersdeferential workersinstrumental work orientationsprivatized workersintrinsic work rewardsextrinsic work rewardsgender-role socializationemployability skillsemployability skills profilepersonal management skillsteamwork skillsacademic skillswelfare dependency

Chapter 14: Job Satisfaction, Alienation, and Work-Related Stressjob satisfactionjob dissatisfactionalienationwork-related stressbehavioural intentionaging effectlife-cycle effectself-selectiongender modeljob modelextrinsic work rewardsintrinsic work rewardswork organization featureshygiene factiosmotivatorstwo-facto theorytechnological determinismwork and well-beingwork-related stressdemand-control modeljob demandsperson-environment fit