Job Description

Job Title: International/UK Account Manager B2B

Location: Witney/London

Direct Reports: None Reports to: International/UK Sales Manager B2B Job Purpose: The role will support the B2B Sales Manager in optimising sales within

established accounts within the region and in the setting up and growth of new business.

Key Accountabilities: (i.e. the 4 – 8 KPIs that you will be reviewing their performance against)

Accountable for exceeding sales growth budgets of designated existing and new accounts.

Accountable for supporting the B2B Sales Manager in optimising sales and margin of all accounts in the region.

Proactively develop positive relationships with all designated partners. Adhere to B2B department processes. Provide back up for the Sales Support Manager in the processing and

fulfilment of ordersKey Activities:(Describe the activities/decision-making to be made)

New business: Attend relevant trade shows as necessary. Create and deliver business plan for designated personal accounts. Make effective cold approaches to prospective partners Competent presentation of new ranges, range plans and supporting

materials to customers in line with critical path and securing sales budgets.

Positive Relationships with all partners: Act as a brand ambassador. Coordinate agreed number of partner visits – in their region and in the UK. Effective, efficient and regular communication with all key partners on sales

performance, forecasts, order processing.

Manage accounts effectively: Monitor and drive sales performance of all accounts within designated region. Ensure order commitment and forecasting are accurate and completed in

line with critical path. Drive regular repeat business. Coordinate delivery of appropriate product information, support materials

and information to enhance partner performance. Ensure implementation of key marketing activities/initiatives within region. Drive sell out initiatives aligned to brand proposition Partner compliance of brand guidelines.

Other: Internally present designated account financial reviews, strategy and

business plans. Share information and initiatives with rest of sales team where all markets

will benefit. Manage projects as necessary to improve sales, service and streamline

processesRelationships: (Who are the Internal and External contacts)

Internal:B2B team; Merchandising; Buying & Marketing; Ecommerce; Retail; FinanceExternal: Existing and new partners

This job description should be reviewed on an annual basis. Where the job description and performance review objectives differ, the latter takes precedence.

Account Manager JD Version Number 0001 Issue Date: 22/10/2015Whittard HR Page 1 of 2 Review Date 22/10/2017

Job Description

Qualifications/ Experience: (List the minimum requirements for any new incumbent)

Essential: Demonstrate selling ability (ideally minimum 1 years experience) Customer service experience Ability to identify target accounts and partners within specified region Experience of working with international businesses/consumers Proficient IT skills: word, excel, powerpoint Desirable: Sales experience and understanding of a premium retail/wholesale brand Project management experience Educated to Graduate level Languages

Competencies Natural flair and talent for sales Financial Acumen and commercial awareness Communication and interpersonal skills – building relationships, presenting,

written, verbal Results focused and action orientated Positive, can-do attitude, proactive, self motivated, entrepreneurial, identify

solutions, flexible, able to work on their own, professional, ambitious Good organisational and planning skills Team player with a collaborative style

This job description should be reviewed on an annual basis. Where the job description and performance review objectives differ, the latter takes precedence.

Account Manager JD Version Number 0001 Issue Date: 22/10/2015Whittard HR Page 2 of 2 Review Date 22/10/2017