Course Data SheetSupervision & Managment 5 – Conflict Resolution

Course Description

This course is suitable for supervisors, manangers and others, which explores the importance of conflict resolution in the workplace.

Course Content

The causes of conflictIdentifying the causes of conflict in attendee’s own workplace(s)Identifying strategies to manage conflictIdentifying personal strategies to manage conflict in the attendee’s workplaceWhat is negotiation?An examination of the process of successful negotiationWorkshop – developing personal negotiation skillsTips and techniques on how to avoids conflict through negotiationQuestions and answers

Venue

At our Training Centre situated in Ryton Organic Gardens, Nr. Coventry CV8 3LG. This course can be delivered at your place of work if there are a viable number of delegates.

Duration

This course will be delivered over 1 day.

Equipment required

Pen and notebook

How each course is taught and assessed:

This is an interactive course; delegates are required to participate in group activities. Afterwards attendees will be issued a certificate of attendance

The Academy of Practical Horticulture Limited, Registered in England No 976782Registered Office: 5 The Chambers, Vineyard, Abingdon-on-Thames, Oxfordshire OX14 3PX

The Academy of Practical Horticulture (Limited)“Delivering Practical Skills to Gardeners and Professional Horticulturalists”

enquiries@theadememyofpracticalhorticulture.co.uk