vignetta charles, phd senior vice president, aids united november 13, 2014

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Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014 Sector Transformation and Organizational Sustainability

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Page 1: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Vignetta Charles, PhDSenior Vice President, AIDS United

November 13, 2014

Sector Transformation and Organizational Sustainability

Page 2: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Agenda

Very brief overview of changing landscape Changing nonprofit mindframe Sector Transformation

• Process• Options• Opportunities

Tips for Successful Transformation Information and funding opportunities to support

sector transformation

Page 3: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

High-Impact Prevention

G#1: Reduce HIV Infections

G#2:Increase Access to

Care

INCREASE POSITIVE HEALTH

OUTCOMES

G#3:Reduce Health

Disparities

Current Health Care Context

Page 4: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Island Image

Page 5: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Bridge Image

Page 6: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Change is Good. You go first!

Page 7: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Changing nonprofit mind frame

Embrace accountability and outcomes

Know your assets and liabilities Understand contracting and

collaborations Balance social justice and business

Page 8: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

EDUCATE

• CHANGES• Policy• Financing• Service

Delivery Systems

• ISSUES:• Identity • Business

Model

• SKILLS:• Advocacy• Scenario

Planning• Succession

Planning

ENERGIZE/ CATALYZE

• Assess Organizational Readiness• Executive

Director• Board• Staff• Clients

• Engage National & Local Funders

• Trust Building

EXPLORE• Actively

support organizations to:• Explore

options• Identify

possible partners

• Test feasibility

• DECISION• Merge• Grow• Go

EXECUTE• Actively support

organizations to engage in a structural transformation process• Collaborations• Business

Model Conversion (ASO to FQHC)

• Strategic Alliances

• Strategic Restructuring

• Responsible Closure

4-Stage Sector Transformation Process

Page 9: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Merge, go, grow

Page 10: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Founding Identity Evolving Identity

Cur

rent

Bus

ines

s M

odel

New

Bus

ines

s M

odel ASO to FQHC

Conversion

Collaboration:• Info Sharing• Referrals• Joint

Planning

ASO Sector Transformation Model

Responsible Closures

(To Ensure Continuity of Care!!!!)

Strategic Restructuring:

• Accountable Care Organizations

• Mergers• Acquisitions

ASO Sector Transformation Model

Strategic Alliances To Develop New Service Models:

• Admin. Consolidation• Formal Co-education• Preferred Provider Referrals• Resource Sharing/Contracting

• Cash, Staff, EHR, etc. • Co-location • Integration w/ Primary Care

Page 11: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Heath B, Wise Romero P, and Reynolds K. A Review and Proposed Standard Framework for Levels of Integrated Healthcare. Washington, D.C.SAMHSA-HRSA Center for Integrated Health Solutions. March 2013

6 Levels of Collaboration/Integration

Page 12: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Potential of Sector Transformation New Partnerships

• Improved services for clients New Service Delivery Models

• Increased clients engaged and retained in care

New Staff Opportunities• Different skillsets

• Evaluation• Insurance navigation• Billing options

Page 13: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Adapted from “What do we know about nonprofit mergers? “ Wilder Research and MAP Nonprofits, 2011

Tips for Successful Transformation

Page 14: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Before Transformation

Financial state of your organization (and that of any viable partners)

Understanding the external environment

Organizational structure Executive Leadership committed to

the outcome

Adapted from “What do we know about nonprofit mergers? “ Wilder Research and MAP Nonprofits, 2011

Page 15: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

During Transformation

Inform and involve your staff Organizational culture integration Give the process its due diligence

• Make a plan• Realistic timeframe• Clear decision-making process and

points

Adapted from “What do we know about nonprofit mergers? “ Wilder Research and MAP Nonprofits, 2011

Page 16: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

After Transformation

Continued assessment of financial stability• New opportunities?

Take care of your staff• Build staff cohesiveness and morale

Market your new “brand”• Clients/consumers• Funders• Other community organizationsAdapted from “What do we know about nonprofit mergers? “ Wilder Research and MAP Nonprofits, 2011

Page 17: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Keep in Mind: Don’t lose sight of the benefits to your clients Be open to vertical & horizontal partnerships Embrace the MBA in you!

• Know your costs & outcomes• Contracting & MOUs• Learn how to sell yourself

Get your Board on Board!• Upcoming NCIHC webinar• AIDS United Informing the Field archived webinar

• http://www.aidsunited.org/Resources/Tools-0024-Tips-for-CBOs.aspx

Use merger consultants Funder involvement

• Ask for coverage of your time for transformation

Page 18: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Barriers to Transformation Head in the Sand Ego / Identity Funds Time

Page 19: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

OK…so what now?

Page 20: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

NCIHC

Page 21: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

National Center for Innovation in HIV Care: Sector Transformation Webinars

The Current State of ASOs/CBOs• Tuesday, December 16 @ 3PM ET

Topics this spring include:• Getting your board on board• Growing vs. responsible closure• Developing pharmacy services at your organization• Models for merger and affiliations with health care

organizations• Plus more!

Webinars are now on-demand at the Center’s website

Page 22: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

National Center for Innovation in HIV Care: Technical Assistance Opportunities

Individualized technical assistance available for Ryan White-funded ASOs/CBOs

TA is focused on enhancing organizational sustainability and/or improving outcomes for people living with HIV/AIDS

Page 23: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

NCIHC Contact Info

www.nationalhivcenter.org [email protected]

617.927.6028

Page 24: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

AU: Ending AIDS

Strategic GrantmakingCapacity BuildingFormative ResearchPolicy & Advocacy

Ending AIDS

Page 25: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Sector Transformation Program Description

AIDS United is providing funds and technical assistance to: • Help the HIV/AIDS sector demonstrate its relevance, • Create seamless prevention, care and treatment service models,• Ensure the sector viability in the midst of vast changes in

healthcare policy, financing and service delivery models.

These investments change not only community-based organizations, but entire health service delivery systems.

Page 26: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Community Education & Facilitated Conversations

Exploration of Potential Partners & Models

Strategic Alliances

Strategic Restructuring

Responsible Closures to ensure Continuity of Care

AIDS United supports these

3 areas of sector

transformation

AU and Sector Transformation

Page 27: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Sector Transformation Program Structure

AU Support Grants Technical Assistance Informing the Field

Webinars

Technical Assistance Former CBO Executive

Directors Lawyers Meeting Facilitation Strategic Planning

Consultants Health Policy Experts Third-Party Billing

Experts

Page 28: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Examples of Investments

ASO Merger Medical Health Home Merger HIV and Primary Care Integration Coalition Creation to avoid

duplication of services Executive Director Merger Support

Page 29: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

AIDS United Sector Transformation Contact Info

Please use the following contact information to learn more about the Sector Transformation program at AIDS United and/or to submit a Letter of Inquiry for financial or technical assistance resource:

[email protected] http://www.aidsunited.org/Programs-

0024-Grantmaking/Sector-Transformation.aspx

Page 30: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

This is a process, not an event Do homework

• Read about others’ experiences

• Find templates Find funders who

will finance the process

Confidentiality• Non-disclosure

agreements

Page 31: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Trust

Transparency

Transition

3 Ts

Page 32: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

All great changes are preceded by chaos

Page 33: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Thank you!Questions and Comments?

Vignetta Charles, PhDSenior Vice PresidentAIDS [email protected]

Page 34: Vignetta Charles, PhD Senior Vice President, AIDS United November 13, 2014

Webinars will soon be available on our website for on-demand viewing: www.nationalhivcenter.org

Slides from today’s presentation will be emailed to all webinar participants later this afternoon.

Please complete the evaluation at the end of the webinar. Your feedback will inform our programming.

If you are interested in individualized technical assistance, please email us at [email protected].

Join us for our next webinar!

Engagement as Prevention: The HIV Continuum of Care in Action

Wednesday, December 10 at 1:00 PM ET(Find a link to register at our website: www.nationalhivcenter.org )

Closing Slide