virtual library: managing information assets in a global company larisa brigevich franklin templeton...
TRANSCRIPT
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Virtual Library: Managing Information Assets in a Global
Company
Larisa Brigevich
Franklin Templeton Investments
InfoToday 2003
New YorkMay
7th
, 200
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Challenges and Opportunities
• Globalization• Increased competition• Economic downturn• Political unrest• Information explosion
• Innovation• Advances in information
& communication technologies
• Information & knowledge management
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KM Initiatives
• Leverage core intellectual work globally• Enhance business processes• Improve employees’ efficiency and productivity• Manage risk• Control costs• Improve customer satisfaction and loyalty
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Getting Involved
• Customized global news solution on the corporate Intranet
• Global Equity Research Documents Repository
• Franklin Templeton Research Portal
• Virtual Library
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Virtual Library Environment and Architecture
• Operating System - Sun Solaris 5.8
• Database – Oracle 8i ( 8.1.7)
• Portal Server – ATG Enterprise Portal 5.6.1 with Personalization and Scenario Server
• Application Server – ATG Dynamo Application Server 5.6.1
• Web Server - iPlanet Web Server 6.0
• Design Tool – Rational Rose 2000
• U I Tools –Adobe Photoshop 6.0, Dreamweaver 5.0
• Testing – ATG URLHAMMER, Load Runner
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Virtual Library Goals and Objectives
• Create a global catalog of external data sources, including databases, online and web services, publications, books and other sources used by different business units
• Link together information users, information managers and information providers
• Increase employees’ efficiency and productivity through better awareness of and accessibility to external information assets
• Reduce time and effort employees worldwide spend on searching for and locating needed information
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Virtual Library Goals and Objectives (cont’d)
• Leverage vendor relationships• Reduce cost of information and content administration • Reduce duplication and redundancy• Enhance culture of sharing• Automate the library’s back-end operation• Dynamically generated reports• Reduce administration time by 10% to 15%
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Global Catalog: Phase I
• Templeton Global Research Library resources• Global Equity Research Group resources (7 countries)• Sources include external research systems, publications,
e-publications, books, web sites• Browsing by source type (a-b-c, by department, by
location, by vendor)• Full source record: description, URL, internal & vendor
contacts, CS phone number, vendor literature, library staff reviews
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Administration
• Data entry forms: external research systems, publications, e-publications, books, web sites
• Maximum automation of data input – selection boxes• Taxonomy• Links to other data entry forms• Edit, Delete and View tabs• Reports
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Work in Progress: Phase II
• Content Management module• Search engine• Dynamically generated industry & country
web guides• Research Requests Management module• Promotion & marketing