virtusapolaris’ master data management (mdm) solution for communication service providers

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DATA SHEET VirtusaPolaris’ Master Data Management (MDM) Solution for Communication Service Providers Solution Highlights Improves ‘Right First Time’ by eliminang issues with data integrity, consistency and quality across the enterprise system Minimizes cycle me for product launch and customer interacon Ensures data integrity and ‘golden source’ of data through seamless integraon of all source systems and auditable distribuon to downstream systems Cleanses source of customer data and address master data enriched with third party data sources VirtusaPolaris’ Differentiators Deep product engineering experience in developing and tesng with leading DW/BI tools Dedicated competency centre for IBM DataStage and Cognos supporng consulng, soluon implementaon, support, migraon and custom services Partnerships with leading vendors like IBM, Microsoſt, Informaca and Oracle, MicroStrategy and Tibco Experse across all the funcons of the OSS/BSS spectrum A team of more than 400 professionals Increased competency with more than 10 years of experience in implementaon; have worked over 40+ engagements & 20+ tools & plaorms Proven vendor soluon selecon process The need for a Centralised Master Data Management (MDM) solution With Communicaon Service Providers (CSPs) acquiring increasingly global footprint and unprecedented volume of digital terabytes, managing data is becoming a serious challenge. A typical ecosystem for a CSP comprises customers, vendors, employees and internal processes. Managing data flow across these individually and together is a serious challenge. There is a need to maintain a single source of truth across all these ecosystems. Most soſtware systems within CSPs have lists of data that are shared and used by several of the applicaons that make up the system. Since this data has been within the CSPs for a long me, the sheer volume accumulaon causes the data integrity aspect to get diluted resulng in flawed business decisions. This drives the need for managing this data through a Master Data Management (MDM) soluon. Implemenng well-defined MDM soluons also allow enterprises to overcome the challenges related to key informaon management within their organisaons VirtusaPolaris’ Master Data Management (MDM) Solution VirtusaPolaris provides an end-to-end suite of Master Data Management (MDM) services to address the needs and challenges of the telecom industry. Our services range from offering consulng services to building a business case for standalone MDM systems, building a data governance framework, developing a data plaorm to support business transformaon, implemenng COTS products, to ensuring data quality and security. The soluon lowers the risk of implemenng mulple hubs simultaneously, while ensuring adopon of best pracces and standards. VirtusaPolaris’ Master Data Management (MDM) Soluon

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Page 1: VirtusaPolaris’ Master Data Management (MDM) Solution for Communication Service Providers

DATA SHEET

VirtusaPolaris’ Master Data Management (MDM) Solution for Communication

Service Providers

Solution Highlights

• Improves ‘Right First Time’ by eliminatingissueswithdataintegrity,consistencyandqualityacrosstheenterprise system

• Minimizescycletimeforproductlaunchandcustomerinteraction

• Ensuresdataintegrityand‘goldensource’ofdatathroughseamlessintegrationofallsourcesystemsandauditabledistributiontodownstreamsystems

• Cleansessourceofcustomerdataandaddressmasterdataenrichedwiththirdpartydatasources

VirtusaPolaris’ Differentiators

• DeepproductengineeringexperienceindevelopingandtestingwithleadingDW/BI tools

• DedicatedcompetencycentreforIBMDataStageandCognossupportingconsulting,solutionimplementation,support,migrationandcustomservices

• PartnershipswithleadingvendorslikeIBM,Microsoft,InformaticaandOracle,MicroStrategyandTibco

• ExpertiseacrossallthefunctionsoftheOSS/BSSspectrum

• Ateamofmorethan400professionals• Increasedcompetencywithmore

than10yearsofexperienceinimplementation;haveworkedover40+engagements&20+tools&platforms

• Provenvendorsolutionselectionprocess

The need for a Centralised Master Data Management (MDM) solution

With Communication Service Providers (CSPs) acquiring increasingly global footprint andunprecedentedvolumeofdigitalterabytes,managingdataisbecomingaseriouschallenge.AtypicalecosystemforaCSPcomprisescustomers,vendors,employeesandinternalprocesses.Managingdataflowacrosstheseindividuallyandtogetherisaseriouschallenge.Thereisaneedtomaintainasinglesourceoftruthacrossalltheseecosystems.MostsoftwaresystemswithinCSPshavelistsofdatathataresharedandusedbyseveraloftheapplicationsthatmakeupthesystem.SincethisdatahasbeenwithintheCSPsforalongtime,thesheervolumeaccumulationcausesthedataintegrityaspecttogetdilutedresultinginflawedbusinessdecisions.

This drives the need for managing this data through a Master Data Management (MDM)solution. Implementingwell-definedMDMsolutions also allowenterprises to overcome thechallengesrelatedtokeyinformationmanagementwithintheirorganisations

VirtusaPolaris’ Master Data Management (MDM) Solution

VirtusaPolarisprovidesanend-to-end suiteofMasterDataManagement (MDM) services toaddress theneedsandchallengesof the telecom industry.Our services range fromofferingconsultingservicestobuildingabusinesscaseforstandaloneMDMsystems,buildingadatagovernance framework, developing a data platform to support business transformation,implementingCOTSproducts,toensuringdataqualityandsecurity. Thesolutionlowerstheriskofimplementingmultiplehubssimultaneously,whileensuringadoptionofbestpracticesandstandards.

VirtusaPolaris’MasterDataManagement(MDM)Solution

Page 2: VirtusaPolaris’ Master Data Management (MDM) Solution for Communication Service Providers

PolarisConsulting&Services,Ltd.isasubsidiaryofVirtusaCorporation.Copyright©2016VirtusaCorporation.AllRightsReserved.

About VirtusaPolaris

VirtusaPolaris, the market-facing brand of Virtusa Corporation andPolaris Consulting& Services, Ltd. is a leadingworldwide provider ofinformation technology (IT) consulting and outsourcing services thataccelerateoutcomesforGlobal2000businessesinbankingandfinancialservices,insurance,healthcare,telecommunicationsandmedia.

Through a proven platforming methodology, domain expertiseand technology innovation, VirtusaPolaris enables organizations toconsolidate, rationalize and modernize IT operations. VirtusaPolaris’preemptiveoutsourcingsolutionsallowbusinessestoimproveefficiencyandreducecosts.VirtusaPolaris’digitalenablementsolutionsempowercompaniestoreimaginethecustomerexperience,creatinglastingvalue.

Virtusa Corporation is headquartered inMassachusetts, and togetherwithPolaris,has50officesacrossNorthAmerica,EuropeandAsia.

OurMDMsolutionisequippedwiththefollowingcapabilities.

• Pre-builtcustomisableacceleratorfortheinboundandoutboundinterfaces• ProductHUBensuresdatadrivenarchitectureandprovidescontrolamongendusers• CustomerHUBensuresmaintainingasingleversionoftruthwith360degreecustomer

viewandprovidescustomerinsightsfordecisionmaking• ProductModellingTool(PMT)ensureseasymanagementofcomplexproductstructures• Datacleansingandmigrationtoolswithperformancemonitoringandqualityassurance

dashboards• EIMframeworkandgovernancemethodologies• Pre-definedapproachformergersandacquisitions• IntegrationwithCognosforbusinessintelligenceandintegrationwithPegaforbusiness

process management

Business benefits

Oursolutiondeliversthefollowingbenefits.

• Continuousaccesstoasingleunifiedviewofcriticaldataassetstherebyimprovingoperationalefficiencyandeffectiveness

• Providesrapidanalysisofcustomerretention,satisfaction,lifetimevaluetoCSPshelpingthemenablecrosssellingandupsellingacrossB2BandB2Ccustomersegments

• Ensuresimprovementindataintegrity,consistencyandquality• Ensureseffectivedistributionofrelevantdatatoend-userswitheasy-to-usetoolsthat

simplifydataconsolidationanddistribution• IncreasesproductivityandreducesITmaintenancecoststhrougheliminationofoutdated

andredundantsystemsandrecords• Facilitatesstrategic,accurateandtimelybusinessdecisions,e.g.fastermergersand

acquisitions• Enablesriskbenefitsanalysisofbusinessopportunities

VirtusaPolaris’ MDM framework

VirtusaPolarishasdevelopedastructuredframeworkforidentifyingopportunitiesandsolutionpatterns for leveragingMDMacrossallbusinessplatforms.VirtusaPolaris’approach includesdevisingacommondatamodelbyintegratinginformation,buildinganalyticalandpresentationlayers,managingend-to-endmetadata,datagovernanceandintegrity.Theseprocessesensurebuildingquality,governanceandsynchronizationofmasterdatatoenableorganisationsdeliversuperiorcustomerexperience.

VirtusaPolaris’ technology expertise

• IBMMDMPortfolio• OracleMDM• Informatica• MicroStrategy• Talend• TibcoSpotfire

ForinformationonhowVirtusaPolariscanhelpsolveyourbusinessproblems,[email protected] or visit www.virtusapolaris.com