visiting a patient at princess royal university hospital … - 673.1 - palliative care...visiting a...
TRANSCRIPT
1
This information is for relatives and carers of patients who are being supported by Palliative Care.
Information guide
Visiting a patient atPrincess Royal UniversityHospital (PRUH)
2
VisitingVisiting timesVisitors are welcome on wards between 2pm and 8pm every day, including weekends. This allows consultants to complete ward rounds and for staff to look after patients and care for their needs.
We try to accommodate the needs of friends and families, so in certain circumstances you may be able to arrange a visit outside of these times. For example if your relative or friend is unstable or if death is imminent. Please speak to the nurse in charge of the area if you want to arrange visiting outside of the usual time.
A maximum of two people only are allowed by the bedside at any one time.
Young visitorsChildren are allowed to visit on some wards. You may need to consider whether a child should visit their parent or close relative. If you feel unsure about this, please discuss with the nursing staff, or talk to the child. Young children will need to be supervised while on the ward, and you may wish to bring something to occupy them during the visit.
Our wardsThe wards are locked to protect the safety of both patients and staff. On arrival to the ward you will find an intercom system outside the entrance. Press the buzzer and when someone answers, please say who you are and who you are visiting. Please be patient as you wait, as staff may be busy attending to patients on the ward.
Infection controlInfection control is extremely important. There are a number of waysyou can help us with this:
3
• Pleasemakesureyoucleanyourhandsonenteringandleavingthe ward by either washing your hands or using the alcohol hand gel placed around the ward
• Pleasedonotbringflowersorplantsintotheward.Flowersandseeds can spread infection to the patients.
Please speak to a member of staff if you have any queries about infection control.
Supporting the patientVisitors are often worried about touching patients who are surrounded by equipment. Their level of consciousness may make communication more difficult but please feel free to talk to, reassure and touch your relative or friend.
Holding their hand will not interfere with their care, and talking about shared experiences of holidays and good times may make you feel better too. Sometimes reading a newspaper or favourite book helps patients. Some relatives find it helpful to be more involved in caring for the patient as they may have done at home. You may be able to help by doing things such as brushing their teeth or massaging or moisturising their hands and feet.
What to bring inWe would suggest you bring in:
• Anymedicationthatyourrelativeorfriendmaybetaking• Somepersonalitemssuchastoiletries,perfume,razors,shaving
foam etc• Ifyourrelativeorfriendenjoyslisteningtomusic,youcanbring
in an iPod, MP3 or CD player to allow them to listen to music, or voice recordings from their family
4
• Somepersonalitemsfromhome(photographsandcardsfromfamily, books and magazines etc)
• Otherentertainmentitemssuchaslaptops,tabletsandcomputerscan be useful.
Staff cannot be responsible for any items you bring in.
Internet accessWe provide paid Wi-Fi access to the internet. WiFiSPARK is the external supplier.
For more information, please contact WiFiSPARK.Helpdesk, tel: 0845 838 5340www.wifispark.com
Communicating with the ward teamMaking enquiriesWe often care for patients with large families and many friends. You can help us by choosing a family member or friend to be the main contact. Although we will do our best to talk to anyone who asks, we suggest that a nominated person contact the ward to get a progress report. They can then pass on information to other family members.
We always aim to give you up-to-date information and answer any questions you may have when you visit your relative or friend.
Please note that staff cannot provide detailed information about your relative or friend over the telephone; this is to protect patient confidentiality.
5
There are often many different doctors and nurses caring for your relative or friend. There may be small differences in what you hear from different members of our team. If you are concerned by anything you hear, please let us know. Good communication and continuity of care are really important to us when looking after your relative or friend.
A patient’s condition can sometimes change suddenly during the day or night. The ward team will try and keep you informed as much as possible if this happens.
Meeting with the ward teamOn the wards, families of patients will often be invited to meet with membersoftheteam(thismayincludemembersofthePalliativeCare Team) who are looking after their relative to discuss their condition, on-going care and progress.
These meetings are a good opportunity for you to share any concerns you may have about your relative and ask the team questions. Meetings like these may help to reassure you about your relative or friend’s condition, or help to prepare you for what may happen next.
Ifyouneedaletterofsupport(forexample,travel,workorbenefits)because of your relative or friend’s hospital stay, please ask a member of staff who will arrange this for you.
Interpreting servicesIf you speak little or no English and you would prefer things to be explained in a language you are more comfortable with, we can arrange for you to have a professional interpreter. We can offer you interpreting in any language and urgent translations by phone.
6
If you need an interpreter or you know someone who does, please contact the ward team in advance so we can arrange this for you.
Making decisionsPatients are sometimes unable to make decisions about their care. They could be unconscious, or it is a side effect of their condition or injury.Ifapatient’sconditionchangesordecisionsneedtobemadeabout their care or treatment, but they are unable to help us make those decisions, the doctors may consult you about how the patient would want to be treated. This may involve continuing or stopping treatment and resuscitation.
Looking after yourselfHaving a relative or friend who is very unwell can be a very traumatic experience. It may effect your emotional and physical health, and cause anxiety, stress and even depression. Therefore, it is essential that you look after yourself as well as your relative or friend.
Visiting a relative or friend in hospital can be very tiring. Taking a break will give you and your relative or friend time to rest.
You may have difficulty sleeping and not feel like eating, but it is important that you continue to eat, drink and rest regularly so that you can care for your relative or friend. You will not be able to provide support if you become overly tired or ill.
It is understandable to be worried about your relative or friend. One of the ward staff will contact you straight away if there is any change in their condition.
7
Staying overnightWe strongly recommend you go home to try to get some rest, but if your relative or friend is very unstable or getting worse, you may want to stay overnight. Depending on space, we do have folding beds which we may be able to put in your relative or friend’s room. Please speak to staff to check availability.
There are limited visitor washing facilities. We can provide a small comfort pack which contains a toothbrush, shower gel and shampoo. Please speak to a member of staff for further information.
Visitors’ waiting rooms are available for you to use in most of the wards areas.
Not all services in the hospital will be open during the night. Forexample,placestogethotfoodarelimited(seepage9).
If you have had to travel a long distance to get here, you may need accommodation locally. Please speak to a member of the ward team or visit www.kch.nhs.uk
Counselling and support servicesThe experience of coming to hospital can cause many different emotions for patients, relatives, carers and friends. If you are finding it difficult to cope with your relative or friend dying, you may feel that you need some counselling or psychological support. Speak to a member of staff on the ward as they may be able to recommend a local service. Alternatively you can make an appointment with your GP who will be able to assess you and refer you to a specialist.
Chaplaincy serviceYou may want to talk to one of our chaplains or volunteer ward visitors in confidence. The Chaplaincy team offers spiritual, religious orpastoralsupporttopeopleofallfaithsandbeliefs(religiousandnon-religious), and are available 24 hours a day.
If you or your relative would like to see a member of the Chaplaincy team please speak to a member of staff.
Bereavement serviceThe office is located in the North Wing, Level 1 and is open from Monday–Friday,9am–4pm(excludingBankHolidays).Itoffersan appointment only service; to book an appointment please call 01689 863584
Feedback We want you to tell us what we do well and what we could do better. It is particularly important that we try and deal with any problems quickly. Please talk to a member of staff if you have any concerns.
If you feel unhappy about the way we have handled your concern please talk to the ward manager or matron. Please be reassured that if you do make a complaint, it will in no way affect the quality of care for your relative or friend.
Patient Advice and Liaison Service (PALS)ThePatientAdviceandLiaisonService(PALS)isaservicethatofferssupport, information and assistance to patients, relatives and visitors. They can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you.
8
9
PALS at Princess Royal University Hospital, Farnborough Common, Orpington,KentBR68NDTel: 01689 863252Email: [email protected]
You can also contact us by using our online form at www.kch.nhs.uk/contact/pals
Additional informationShops and Cafes within the PRUHWe have a number of shops and cafes on site which are listed below.•General Shop(mainentrance) Openingtimes:Monday–Friday,8am–9pm, Saturday9am–8pm,Sunday10am–8pm
•Café Qualita (Costa)(mainentrance) Opening times: Monday – Friday, 7am – 7pm, Saturday–Sunday,8am–6pm
•Main restaurant(pastreceptionontheleft) Opening times: Monday – Friday, 7am – 4pm, Saturday–Sunday,11.30am–2.30pm (dispensingmachinesavailable24hrs)
•Costa Express vending machine(SouthWingoutsidetheEmergency Department)
Opening times: 24hrs
Facilities near the hospitalWe are well serviced by amenities in Locksbottom which is accessed via Sainsbury’s car park. These include:
10
• Supermarkets• PostOffice(withinnewsagent)• Newsagents• Restaurants,Cafes,Bars• Chemist• Petrolstation• Cashpoints.
Parking and TransportFor information on how to get to King’s please go to our website: www.kch.nhs.uk
Useful organisations Carers TrustWebsite: www.carers.orgTelephone: 0844 800 4361
Age UKProviding help and support for older peoplewww.ageuk.org.ukTelephone: 0800 169 6565
Macmillan Cancer SupportA support charity for those suffering and affected by cancerWebsite: www.macmillan.org.ukTelephone: 0808 808 0000
AcknowledgmentsThisbooklethasbeencreatedinconjunctionwiththePrincessRoyal University Hospital Palliative Care Team. We would like to acknowledge their role in helping us produce this booklet.
11
PRUH site map
King’s College Hospital NHS Foundation TrustPrincessRoyalUniversityHospital(PRUH)FarnboroughCommon,KentBR68NH
You are on Level 1, South Wing
Ward & Department Guide
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
Level 1
Level 1
Level 1
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 0
Level 1
Level 2
Level 2
Level 0
Level 0
Level 1
Level 3
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 1
Level 0
Level 2
Emergency Department
Antenatal Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . D
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audiology Outpatients C
Outpatients D
Outpatients B
Outpatients B
Outpatients C
Bereavement Office
Ambulatory UnitAcute Medical Unit (EAU / M9)
Blood Tests
ChapelChapel of RestChartwell UnitChildren's OutpatientsChildrens Ward
Critical Care (ICU)Coronary Care Unit (CCU)
Delivery SuiteDepartment of Medicine for the Elderly
Darwin Unit (S1/S2)
Discharge LoungeDietitian
Early Pregnancy Diagnostic UnitEBME & Sterile ServicesEndoscopy Unit
EstatesEye Centre (West Kent)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . .
Cardiology & Respiratory DepartmentCardiology (Clinical Measurement)
South Wing
North Wing
Nort Wing
North Wing
North Wing
South Wing
South Wing
South Wing
Level 1
Level 2
Level 2
Level 0
Level 0
Level 3
Level 1
Level 1
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
Outpatients E
Fracture Clinic / NeurologyFarnborough Ward
Haematology
Gastroenterology
Induction of Labour BaysInfant Feeding Support Centre
Gastroenterology
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
Chartwell Unit
Chartwell Unit
. . . . . . . .Gynaecology Ward (Surgical Ward 8)
South Wing
South Wing
South Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
See map
North Wing
North Wing
South Wing
See map
South Wing
South Wing
South Wing
South Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
North Wing
Level 3
Level 3
Level 1
Level 0
Level 1
Level 0
Level 1
Level 0
Level 1
Level 1
Level 1
Level 3
Level 1
Level 1
Level 2
Level 1
Level 1
Level 0
Level 1
Level 1
Level 2
Level 3
Level 1
Level 3
Level 2
Level 2
Level 1
Level 1
Level 2
Level 2
Level 1
Level 1
Level 2
Maternity WardMaternity Triage
Main Reception
Medical Wards 1, 2, 3 & 4
Maternity Day Assessment Unit
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
access via Outpatients D
Outpatients D
Delivery Suite
useEntr. B
Fracture Clinic
Outpatients C
Outpatients D
Medical Ward 5 & Stroke UnitMedical Wards 6, 7 & 8Mortuary
Outpatients E
Outpatients B (Children's Outpatients)Outpatients C & D
Oasis Birthing Centre
Neurology
PALS Office
& Anticoagulation ServicePathology / Thrombosis
PharmacyPlanned Investigation UnitProcurement
Radiology / Diagnostic Imaging (X-Ray)Restaurant
Social ServicesSpecial Care Baby UnitSpeech Therapy
Robinson Suite
Surgical Wards 3 to 8Surgical Admissions Lounge
Surgical Appliances
ToiletsTrust Headquarters
West Kent Eye Centre
Urgent Care Centre
Way Out / Main Entrance
Surgical Assessment
Outpatients C
Delivery Suite
Delivery SuitePlan view,
Level 1
PlannedInvestigations
Unit
ChartwellUnit
Restaurant
Pharmacy
Outpatients B
Information Desk
ToiletsShop
MAIN
CORRID
OR
LIFT
STAIRS
STAIRS
LIFT
Level 2
Level 0
Level 3
Level 2
Level 1(This Level)
North Wing
South Wing
MainEntrance
Level 1(This Level)
EmergencyDepartmentUrgent Care
Centre
MainEntrance
EntranceEEntrance
DEntranceCEntrance
B
Restaurant Pharmacy
BloodTests Children's
Outpatients
MainReception
PALS
DiagnosticImaging (X-Ray)
DiagnosticImaging (X-Ray)
Chapel
CoronaryCare Unit(C.C.U.)
AcuteMedicalUnit
PlannedInvestigation Unit,
Endoscopy
FractureClinic
Outpatients C Outpatients D &access to Outpatients E
South Wing Level 1
North Wing Level 1
NorthWingLift &
South WingStairs &
Stairs
Lift
ShopM
AIN
CO
RR
ID
OR
N O R T H W I N G L E V E L 1 C O R R I D O R
S O U T H W I N G L E V E L 1 C O R R I D O R
MedicalWards6 & 7
MedicalWard 8
Dept ofMedicine
forElderlyPeople
EmergencyDepartment
UrgentCare
Centre
You are on Level 1, South Wing
Ward & Department Guide
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
Level 1
Level 1
Level 1
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 0
Level 1
Level 2
Level 2
Level 0
Level 0
Level 1
Level 3
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 1
Level 0
Level 2
Emergency Department
Antenatal Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . D
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audiology Outpatients C
Outpatients D
Outpatients B
Outpatients B
Outpatients C
Bereavement Office
Ambulatory UnitAcute Medical Unit (EAU / M9)
Blood Tests
ChapelChapel of RestChartwell UnitChildren's OutpatientsChildrens Ward
Critical Care (ICU)Coronary Care Unit (CCU)
Delivery SuiteDepartment of Medicine for the Elderly
Darwin Unit (S1/S2)
Discharge LoungeDietitian
Early Pregnancy Diagnostic UnitEBME & Sterile ServicesEndoscopy Unit
EstatesEye Centre (West Kent)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . .
Cardiology & Respiratory DepartmentCardiology (Clinical Measurement)
South Wing
North Wing
Nort Wing
North Wing
North Wing
South Wing
South Wing
South Wing
Level 1
Level 2
Level 2
Level 0
Level 0
Level 3
Level 1
Level 1
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
Outpatients E
Fracture Clinic / NeurologyFarnborough Ward
Haematology
Gastroenterology
Induction of Labour BaysInfant Feeding Support Centre
Gastroenterology
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
Chartwell Unit
Chartwell Unit
. . . . . . . .Gynaecology Ward (Surgical Ward 8)
South Wing
South Wing
South Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
See map
North Wing
North Wing
South Wing
See map
South Wing
South Wing
South Wing
South Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
North Wing
Level 3
Level 3
Level 1
Level 0
Level 1
Level 0
Level 1
Level 0
Level 1
Level 1
Level 1
Level 3
Level 1
Level 1
Level 2
Level 1
Level 1
Level 0
Level 1
Level 1
Level 2
Level 3
Level 1
Level 3
Level 2
Level 2
Level 1
Level 1
Level 2
Level 2
Level 1
Level 1
Level 2
Maternity WardMaternity Triage
Main Reception
Medical Wards 1, 2, 3 & 4
Maternity Day Assessment Unit
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
access via Outpatients D
Outpatients D
Delivery Suite
useEntr. B
Fracture Clinic
Outpatients C
Outpatients D
Medical Ward 5 & Stroke UnitMedical Wards 6, 7 & 8Mortuary
Outpatients E
Outpatients B (Children's Outpatients)Outpatients C & D
Oasis Birthing Centre
Neurology
PALS Office
& Anticoagulation ServicePathology / Thrombosis
PharmacyPlanned Investigation UnitProcurement
Radiology / Diagnostic Imaging (X-Ray)Restaurant
Social ServicesSpecial Care Baby UnitSpeech Therapy
Robinson Suite
Surgical Wards 3 to 8Surgical Admissions Lounge
Surgical Appliances
ToiletsTrust Headquarters
West Kent Eye Centre
Urgent Care Centre
Way Out / Main Entrance
Surgical Assessment
Outpatients C
Delivery Suite
Delivery SuitePlan view,
Level 1
PlannedInvestigations
Unit
ChartwellUnit
Restaurant
Pharmacy
Outpatients B
Information Desk
ToiletsShop
MAIN
CORRID
OR
LIFT
STAIRS
STAIRS
LIFT
Level 2
Level 0
Level 3
Level 2
Level 1(This Level)
North Wing
South Wing
MainEntrance
Level 1(This Level)
EmergencyDepartmentUrgent Care
Centre
MainEntrance
EntranceEEntrance
DEntranceCEntrance
B
Restaurant Pharmacy
BloodTests Children's
Outpatients
MainReception
PALS
DiagnosticImaging (X-Ray)
DiagnosticImaging (X-Ray)
Chapel
CoronaryCare Unit(C.C.U.)
AcuteMedicalUnit
PlannedInvestigation Unit,
Endoscopy
FractureClinic
Outpatients C Outpatients D &access to Outpatients E
South Wing Level 1
North Wing Level 1
NorthWingLift &
South WingStairs &
Stairs
Lift
Shop
MA
IN
CO
RR
ID
OR
N O R T H W I N G L E V E L 1 C O R R I D O R
S O U T H W I N G L E V E L 1 C O R R I D O R
MedicalWards6 & 7
MedicalWard 8
Dept ofMedicine
forElderlyPeople
EmergencyDepartment
UrgentCare
Centre
You are on Level 1, South Wing
Ward & Department Guide
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
Level 1
Level 1
Level 1
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 0
Level 1
Level 2
Level 2
Level 0
Level 0
Level 1
Level 3
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 1
Level 0
Level 2
Emergency Department
Antenatal Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . D
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audiology Outpatients C
Outpatients D
Outpatients B
Outpatients B
Outpatients C
Bereavement Office
Ambulatory UnitAcute Medical Unit (EAU / M9)
Blood Tests
ChapelChapel of RestChartwell UnitChildren's OutpatientsChildrens Ward
Critical Care (ICU)Coronary Care Unit (CCU)
Delivery SuiteDepartment of Medicine for the Elderly
Darwin Unit (S1/S2)
Discharge LoungeDietitian
Early Pregnancy Diagnostic UnitEBME & Sterile ServicesEndoscopy Unit
EstatesEye Centre (West Kent)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . .
Cardiology & Respiratory DepartmentCardiology (Clinical Measurement)
South Wing
North Wing
Nort Wing
North Wing
North Wing
South Wing
South Wing
South Wing
Level 1
Level 2
Level 2
Level 0
Level 0
Level 3
Level 1
Level 1
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
Outpatients E
Fracture Clinic / NeurologyFarnborough Ward
Haematology
Gastroenterology
Induction of Labour BaysInfant Feeding Support Centre
Gastroenterology
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
Chartwell Unit
Chartwell Unit
. . . . . . . .Gynaecology Ward (Surgical Ward 8)
South Wing
South Wing
South Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
See map
North Wing
North Wing
South Wing
See map
South Wing
South Wing
South Wing
South Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
North Wing
Level 3
Level 3
Level 1
Level 0
Level 1
Level 0
Level 1
Level 0
Level 1
Level 1
Level 1
Level 3
Level 1
Level 1
Level 2
Level 1
Level 1
Level 0
Level 1
Level 1
Level 2
Level 3
Level 1
Level 3
Level 2
Level 2
Level 1
Level 1
Level 2
Level 2
Level 1
Level 1
Level 2
Maternity WardMaternity Triage
Main Reception
Medical Wards 1, 2, 3 & 4
Maternity Day Assessment Unit
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
access via Outpatients D
Outpatients D
Delivery Suite
useEntr. B
Fracture Clinic
Outpatients C
Outpatients D
Medical Ward 5 & Stroke UnitMedical Wards 6, 7 & 8Mortuary
Outpatients E
Outpatients B (Children's Outpatients)Outpatients C & D
Oasis Birthing Centre
Neurology
PALS Office
& Anticoagulation ServicePathology / Thrombosis
PharmacyPlanned Investigation UnitProcurement
Radiology / Diagnostic Imaging (X-Ray)Restaurant
Social ServicesSpecial Care Baby UnitSpeech Therapy
Robinson Suite
Surgical Wards 3 to 8Surgical Admissions Lounge
Surgical Appliances
ToiletsTrust Headquarters
West Kent Eye Centre
Urgent Care Centre
Way Out / Main Entrance
Surgical Assessment
Outpatients C
Delivery Suite
Delivery SuitePlan view,
Level 1
PlannedInvestigations
Unit
ChartwellUnit
Restaurant
Pharmacy
Outpatients B
Information Desk
ToiletsShop
MAIN
CORRID
OR
LIFT
STAIRS
STAIRS
LIFT
Level 2
Level 0
Level 3
Level 2
Level 1(This Level)
North Wing
South Wing
MainEntrance
Level 1(This Level)
EmergencyDepartmentUrgent Care
Centre
MainEntrance
EntranceEEntrance
DEntranceCEntrance
B
Restaurant Pharmacy
BloodTests Children's
Outpatients
MainReception
PALS
DiagnosticImaging (X-Ray)
DiagnosticImaging (X-Ray)
Chapel
CoronaryCare Unit(C.C.U.)
AcuteMedicalUnit
PlannedInvestigation Unit,
Endoscopy
FractureClinic
Outpatients C Outpatients D &access to Outpatients E
South Wing Level 1
North Wing Level 1
NorthWingLift &
South WingStairs &
Stairs
Lift
Shop
MA
IN
CO
RR
ID
OR
N O R T H W I N G L E V E L 1 C O R R I D O R
S O U T H W I N G L E V E L 1 C O R R I D O R
MedicalWards6 & 7
MedicalWard 8
Dept ofMedicine
forElderlyPeople
EmergencyDepartment
UrgentCare
Centre
You are on Level 1, South Wing
Ward & Department Guide
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
North Wing
North Wing
North Wing
South Wing
Level 1
Level 1
Level 1
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 0
Level 1
Level 2
Level 2
Level 0
Level 0
Level 1
Level 3
Level 1
Level 2
Level 1
Level 1
Level 1
Level 0
Level 1
Level 0
Level 2
Emergency Department
Antenatal Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . D
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audiology Outpatients C
Outpatients D
Outpatients B
Outpatients B
Outpatients C
Bereavement Office
Ambulatory UnitAcute Medical Unit (EAU / M9)
Blood Tests
ChapelChapel of RestChartwell UnitChildren's OutpatientsChildrens Ward
Critical Care (ICU)Coronary Care Unit (CCU)
Delivery SuiteDepartment of Medicine for the Elderly
Darwin Unit (S1/S2)
Discharge LoungeDietitian
Early Pregnancy Diagnostic UnitEBME & Sterile ServicesEndoscopy Unit
EstatesEye Centre (West Kent)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . .
Cardiology & Respiratory DepartmentCardiology (Clinical Measurement)
South Wing
North Wing
Nort Wing
North Wing
North Wing
South Wing
South Wing
South Wing
Level 1
Level 2
Level 2
Level 0
Level 0
Level 3
Level 1
Level 1
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
Outpatients E
Fracture Clinic / NeurologyFarnborough Ward
Haematology
Gastroenterology
Induction of Labour BaysInfant Feeding Support Centre
Gastroenterology
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
Chartwell Unit
Chartwell Unit
. . . . . . . .Gynaecology Ward (Surgical Ward 8)
South Wing
South Wing
South Wing
North Wing
South Wing
North Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
See map
North Wing
North Wing
South Wing
See map
South Wing
South Wing
South Wing
South Wing
North Wing
North Wing
South Wing
South Wing
South Wing
South Wing
South Wing
South Wing
North Wing
Level 3
Level 3
Level 1
Level 0
Level 1
Level 0
Level 1
Level 0
Level 1
Level 1
Level 1
Level 3
Level 1
Level 1
Level 2
Level 1
Level 1
Level 0
Level 1
Level 1
Level 2
Level 3
Level 1
Level 3
Level 2
Level 2
Level 1
Level 1
Level 2
Level 2
Level 1
Level 1
Level 2
Maternity WardMaternity Triage
Main Reception
Medical Wards 1, 2, 3 & 4
Maternity Day Assessment Unit
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .
access via Outpatients D
Outpatients D
Delivery Suite
useEntr. B
Fracture Clinic
Outpatients C
Outpatients D
Medical Ward 5 & Stroke UnitMedical Wards 6, 7 & 8Mortuary
Outpatients E
Outpatients B (Children's Outpatients)Outpatients C & D
Oasis Birthing Centre
Neurology
PALS Office
& Anticoagulation ServicePathology / Thrombosis
PharmacyPlanned Investigation UnitProcurement
Radiology / Diagnostic Imaging (X-Ray)Restaurant
Social ServicesSpecial Care Baby UnitSpeech Therapy
Robinson Suite
Surgical Wards 3 to 8Surgical Admissions Lounge
Surgical Appliances
ToiletsTrust Headquarters
West Kent Eye Centre
Urgent Care Centre
Way Out / Main Entrance
Surgical Assessment
Outpatients C
Delivery Suite
Delivery SuitePlan view,
Level 1
PlannedInvestigations
Unit
ChartwellUnit
Restaurant
Pharmacy
Outpatients B
Information Desk
ToiletsShop
MAIN
CORRID
OR
LIFT
STAIRS
STAIRS
LIFT
Level 2
Level 0
Level 3
Level 2
Level 1(This Level)
North Wing
South Wing
MainEntrance
Level 1(This Level)
EmergencyDepartmentUrgent Care
Centre
MainEntrance
EntranceEEntrance
DEntranceCEntrance
B
Restaurant Pharmacy
BloodTests Children's
Outpatients
MainReception
PALS
DiagnosticImaging (X-Ray)
DiagnosticImaging (X-Ray)
Chapel
CoronaryCare Unit(C.C.U.)
AcuteMedicalUnit
PlannedInvestigation Unit,
Endoscopy
FractureClinic
Outpatients C Outpatients D &access to Outpatients E
South Wing Level 1
North Wing Level 1
NorthWingLift &
South WingStairs &
Stairs
Lift
ShopM
AIN
CO
RR
ID
OR
N O R T H W I N G L E V E L 1 C O R R I D O R
S O U T H W I N G L E V E L 1 C O R R I D O R
MedicalWards6 & 7
MedicalWard 8
Dept ofMedicine
forElderlyPeople
EmergencyDepartment
UrgentCare
Centre
www.kch.nhs.uk CorporateComms:1035PL673.1 August 2015 ReviewdateAugust2018
Notes