visitors and residents: exploring what motivates students to engage with digital services
TRANSCRIPT
The world’s libraries. Connected.
Visitors and Residents: Exploring what motivates students to
engage with digital servicesVisitors & Residents - #vandr
9th November 2012
Lynn Silipigni Connaway, Ph.D. (Co-PI)OCLC Research
Dr. Donna Lanclos, Ph.D.University of North Carolina, Charlotte
David White (Co-PI)University of Oxford
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Lynn Silipigni Connaway, Ph.D.Senior Research ScientistOCLC Research
David White (@daveowhite)Co-Manager ‘TALL’University of Oxford
Donna Lanclos, Ph.D.Associate Professor for Anthropological Research
University of North Carolina, Charlotte
The world’s libraries. Connected.
The world’s libraries. Connected.
Convenience,ease of use,accessibility
Searching
Connection,sharing withothers
Collaborate
Authority,legitimacy
Speed
Relevance
Create
Fun,enjoyment
Distraction
Reliability
Quantity
Emerging, Establishing, Embedding, Experienced
Visitors and Residents
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Visitor Resident
Video - http://is.gd/vandrvideo
Project - http://is.gd/vandrproject
Paper - http://is.gd/vandrpaper
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Visitor ResidentcMOOCxMOOC
The world’s libraries. Connected.
The world’s libraries. Connected.
The world’s libraries. Connected.
Activity 1 – Mapping your personal engagement with the web for learning and teaching.
The world’s libraries. Connected.
Activity 2 – Mapping the predominant modes of engagement of the students, faculty and/or staff using your services.
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Activity 3 - Discussion around the challenges and value of incorporating more Resident modes of engagement into institutional services and practice.
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Different ways of engaging?
• ‘Resident’ modes of engaging users (on and off-line)
• Countering the perception of the institution as only a physical space
• Understand user behavior on the web (Learning black market etc.)
• Activity engaging in the digital spaces users inhabit
• Advertise resources, brand & value
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We would like to thank:
Alison Le Cornu, Ph.D.Research AssistantUniversity of Oxford
Erin M. HoodResearch Support SpecialistOCLC
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Selected Bibliography
Beetham, Helen, Lou McGill, and Allison Littlejohn. Thriving in the 21st Century: Learning Literacies for
the Digital Age (LLiDA Project). Glasgow: The Caledonian Academy, Glasgow Caledonian University,
2009. http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf.
Connaway, Lynn Silipigni, and Timothy J. Dickey. The Digital Information Seeker: Report of the Findings
from Selected OCLC, RIN, and JISC User Behaviour Projects. London: HECFCE, 2010.
http://www.jisc.ac.uk/media/documents/publications/reports/2010/digitalinformationseekerreport.pdf.
Connaway, Lynn Silipigni, Timothy J. Dickey, and Marie L. Radford. “‘If it is too inconvenient I’m not going
after it:’ Convenience as a Critical Factor in Information-seeking Behaviors.” Library & Information
Science Research 33, no. 3 (2011): 179-90.
Connaway, Lynn Silipigni, David White, and Lorcan Dempsey. Digital Visitors and Residents: What
motivates engagement with the digital information environment? An update on current findings. Video
presentation, October 13, 2011. http://mediasuite.multicastmedia.com/player.php?p=m9x090z3.
De Rosa, Cathy. Perceptions of Libraries and Information Resources: A Report to the OCLC Membership.
Dublin, OH: OCLC Online Computer Library Center, 2005.
The world’s libraries. Connected.
Selected Bibliography
DeSantis, Nick. “On Facebook, Librarian Brings 2 Students From the Early 1900s to Life.” Chronicle of Higher Education (January 6, 2012). http://chronicle.com/blogs/wiredcampus/on-facebook-librarian-brings-two-students-from-the-early-1900s-to-life/34845.
Nicholas, David, Ian Rowlands, and Paul Huntingdon. Information Behaviour of the Researcher of the Future: A CIBER Briefing Paper. London: CIBER, 2008. http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf.
White, Dave. “Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents.’” Posted on TALL Blog, July 23, 2008. http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-immigrants-but-visitors-residents/.
White, David, and Lynn Silipigni Connaway. Visitors & Residents: What Motivates Engagement with the Digital Information Environment. 2011-2012. Funded by JISC, OCLC, and Oxford University. http://www.oclc.org/research/activities/vandr/.
White, David, and Alison Le Cornu. “Visitors and Residents: A New Typology for Online Engagement.” First Monday 16, no. 9 (2011).http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3171/3049.