Name:Areta Nwosu

I can help you grow your business and build your relationship with

your customers…

…with 9 years of Telecoms Experience in:

Line ManagementCustomer ServiceProject ManagementCall Management

And in…

BSC/RBS Support: Fault reporting

Immediate real time interventionEmergency Handling

Software Support

Optimizing the service the customer contact team provides the customer

Including experience in…

Driving market research into customers social media habits

Managing the company blog for the collation of profitable

ideas

2nd Class Upper; 2nd in my class

I have a Bachelor of Engineering

Degree in Metallurgical and Materials Engineering

And an MBA from the

University of Leicester

Specialization: Employee Relations

So What?

I convert customer complaints…

…into 100% favorable reports

in less than six months in creative, cost-effective ways.

I transform green employees into high-performers…

I recruit and manage both local and foreign staff, motivating them to consistently high-

perform and achieve company targets.

I handle tough, high-pressure situations

and solve complex problems quickly and effectively.

I help achieve company targets faster, easier and cheaper by offering innovative solutions

I build strong customer relationships by helping customers achieve and

even exceed their goals.

My Hobbies are:

Writing Books

So far, I’ve published two

Film-Making using skills gained from here

Mastering French and Italian

I Live

Here

My work has taken me to many countries…

SwedenSwitzerland

SpainUK

IrelandNetherlands

Hungary

South AfricaGhana

Cote D’Ivoire,Kenya,

Sierra Leone

US

Contact Areta Nwosu:

sistawrita@gmail.comLinked In: Areta Nwosu