An enhancement in an IVR!

Working with IVR Please listen carefully as our menu options have changed recently…”

“Press 1 for Balance Inquiry

Press 2 for Billing Information

……

Press 9 for to go back to Main Menu”

Many people simply dislike talking to machines. Adults may find hard to follow lengthy instructions on phones.

Youngster’s loses patience with the slowness of multiple phone menus. No wonder these customers get frustrated and

irritated by your IVR. Sticking to an old fashioned IVR leads to bad customer experience which results in customer

dissatisfaction and customer relinquishment.

What if your IVR get some visuals!

It is always easy scanning your mobile device and clicking on the right options rather than calling at customer care

and listens to the list of instructions.

Now the time is over for navigating IVR in a tedious and frustrating way. InnoEye Technology brings you

VISUALYZR with visually guided menus for your smartphones and mobile users with a convenient menu driven

interface to your old IVR while skipping annoying voice messages and calling customer services. Using Visualyzr caller

can understand information more effortlessly. Businesses will have low maintenance cost by improving mobile

experience. Quicker transactions and increases customer satisfaction and retention.

Visualyzr features and benefits

Visual Interface

.

Lowering Cost

Less number of calls,

reduced call times, reduced

call abandonment time

increases productivity of the

business

Customer oriented

.

Customer will be able to

view information in the

form of visual data during

a call. Visuals include

coupon, graphics, videos,

forms, tickets, receipt.

Enterprise will gain

customer satisfaction,

improves productivity,

increases sales conversion

rates, quicker transaction

rates, Visuals will reduce

voice minutes

Visualyzr is a mobile app.

No need to call to the

agent/IVR system and

waste time. Easier Self

Service for the customer.

Self-Service

Get Visualyzr Today! To register for a demo don’t forget to fill our contact form at www.visualyzr.com