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VMware View Exam Blueprint

VMware View Exam testing center exam code: VCP510-DT Exam Blueprint Version 3.4

06 May 2014

Disclaimers:

This blueprint is intended to provide information about the objectives covered by this exam, related

resources, and recommended courses. The material contained within this blueprint is not intended to

guarantee that a passing score will be achieved on the exam. VMware recommends that a candidate

thoroughly understands the objectives indicated in this guide and utilizes the resources and courses

recommended in this guide where needed to gain that understanding.

Blueprint Authors: Randy Becraft

Jon Hall

Jeff Hall

Contributors: Ray Dusseault

Timothy Federwitz

Al Grandville

Chuck Hirstius

Eric Stine

Tom Thomas

Tommy Walker


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Table of Contents

1. The Exam ............................................................................................................................................................. 3

1.1 Purpose of Exam ........................................................................................................................................... 3

1.2 Number of Questions.................................................................................................................................... 3

1.3 Passing Score ................................................................................................................................................ 3

1.4 How Objectives Relate to Questions on the Exam ....................................................................................... 3

1.5 Languages ..................................................................................................................................................... 3

1.6 Time Limit ..................................................................................................................................................... 3

1.7 Scheduling and Taking the Exam .................................................................................................................. 4

1.8 Certification Tracks ....................................................................................................................................... 4

1.9 Recertification ............................................................................................................................................... 4

1.10 Retake Policy ............................................................................................................................................... 5

1.11 Exam Security .............................................................................................................................................. 5

2. Intended Audience .............................................................................................................................................. 5

2.1 Intended Audience........................................................................................................................................ 5

3. Objectives covered in the VMware View Exam .................................................................................................. 5

3.1 Introduction .................................................................................................................................................. 5

3.2 Objectives ..................................................................................................................................................... 6

Section 1 – Install View server components ................................................................................................... 6

Section 2 – Configure the View environment ................................................................................................. 8

Section 3 – Create and configure pools ........................................................................................................ 13

Section 4 – Implementation Troubleshooting .............................................................................................. 15

Section 5 – Component features and functions ........................................................................................... 18

4. VCP5-DT Path and Course Recommendations ................................................................................................. 19

4.1 VCP5-DT Path .............................................................................................................................................. 19

4.2 Course Recommendations .......................................................................................................................... 19

5. Additional Resources ........................................................................................................................................ 21

5.1 Mock Exam .................................................................................................................................................. 21

5.2 VCP5-DT Community .................................................................................................................................. 21

5.3 Building a vSphere Test Environment ......................................................................................................... 21


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1. The Exam

1.1 Purpose of Exam

The VMware View Exam tests certification candidates on their skills and abilities implementing, installing, and configuring a VMware View™ 5.x environment. Successful candidates demonstrate mastery of these skills and abilities.

1.2 Number of Questions

The VMware View Exam consists of 85 questions and a short pre-exam survey consisting of 7 questions.

1.3 Passing Score

The passing score for this exam is 300, using a scaled scoring method. The scale is from 100-500. Scaled

scores are calculated using a mathematical formula that considers a variety of factors, including the number

and type of exam questions included in a specific version of the exam. Because this combination may vary in

different versions of the same examination, scaled scores provide a fair score for each individual based on the

version of the exam taken.

1.4 How Objectives Relate to Questions on the Exam

Objectives summarize what the test is designed to measure. Objectives are developed by Exam Developers

and subject matter experts (SMEs) based on identified tasks that relate to the job of implementing, installing,

and configuring a VMware View environment. Once the initial development process is complete, these

objectives are verified using an external group of individuals in the actual job role. The external survey

determines the number of questions for each objective, which relates directly to the criticality of the task in

the job role.

1.5 Languages

The exam is available in English.

1.6 Time Limit

The time limit for the exam is 90 minutes, with an additional 15 minutes to complete the survey questions and

agreements. Candidates who take the VCP510-DT Exam and have a home address in a country where English is

not a primary language will have an additional 30 minutes added to the exam time. This time extension is

automatic, no additional action is required from the candidate. For the purposes of this exam, countries

where English is considered one of the primary languages are Australia, Belize, Bermuda, Canada, Guernsey,

Isle of Man, Ireland, Jersey, New Zealand, South Africa, the United Kingdom, and the United States.


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1.7 Scheduling and Taking the Exam

This exam is administered through Pearson VUE. For details on the rules and procedures associated with

registering for and taking the exam, which exams are available, latest certification news and more, please visit

the VMware page on Pearson VUE’s website at http://www.pearsonvue.com/vmware.

Pearson VUE’s website can also be used to locate a testing center in your area, schedule a VMware exam, and

review exam history information.

1.8 Certification Tracks

The VMware View Exam is a component of the VCP5-DT certification. The certification requires a passing score

on the exam and successful attainment of the VMware Certified Professional 5 – Data Center Virtualization

(VCP5-DCV) certification. The VCP5-DCV certification may be taken before or after passing the VMware View

Exam, but the VCP5-DT certification cannot be granted until both steps are completed.

Note: VCP5 (VMware Certified Professional on vSphere 5) has been renamed VCP5-DCV.

A VCP certification is required before attempting a VMware Certified Advanced Professional level certification.

1.9 Recertification

The recertification policy helps ensure that all VCP holders are current in their VMware training, and

encourages certified professionals to expand the depth and breadth of their knowledge by recertifying in a

different track or at a higher level.

Certification holders must recertify within two years of earning their most recent VCP certification.

Prerequisite course requirements are waived, but the exam and exam cost are the same as those required for

initial certification.

There are three ways to recertify:

Take the current exam for the VCP certification currently held. For example, a VCP3 could take the

current VCP5-DT (VCP510-DT) exam.

Earn a new VCP certification in a different solution track. For example, a VCP5-DT could recertify by

earning a VCP5-DCV (VCP550) certification.

Advance to the next level by earning a VMware Certified Advanced Professional (VCAP) certification.

Certification holders who do not maintain training currency will have their certifications revoked. Re-earning a

revoked certification requires satisfying the same prerequisites as any candidate attempting to earn that

certification for the first time. Revoking certification entails:

Loss of access to the VCP portal

Loss of the right to use VMware certification logos

Notification of the lost certification status on MyLearn transcripts

http://www.pearsonvue.com/vmware


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For more information on the certification program or to register for our recommended courses, please visit

vmware.com/go/recertification or contact [email protected].

1.10 Retake Policy

If a candidate fails an exam on the first attempt, he or she must wait seven calendar days from their original

appointment time before he or she can register to retake the exam. There is no limit to the number of retakes

a candidate can attempt, but the same waiting period applies after each failed attempt. Once the exam is

passed, a candidate may not make any further attempts.

1.11 Exam Security

VMware reserves the right to refuse certifying a candidate who violates exam security policies. This includes

copying and redistribution of exam material, using any type of study material during the exam itself,

attempting to photograph exam items and taking an exam using a false identity. Pearson VUE testing centers

will take your photo and capture your digital signature upon arrival to take the exam.

2. Intended Audience

2.1 Intended Audience

A candidate for the VMware View exam has 6-12 months experience working with the VMware View product.

Candidates are infrastructure personnel with experience installing, configuring, and troubleshooting the

virtual infrastructure and View environment. Candidates must possess the ability to configure the VMware

vSphere environment including, but not limited to, creating virtual machines and monitoring host resource

usage. Due to the vSphere knowledge required, the candidate must have the VMware Certified Professional 5

– Data Center Virtualization (VCP5-DCV) certification. The successful candidate will most likely have additional

industry-recognized general IT certifications or equivalent experience (typically 2-5 years).

3. Objectives covered in the VMware View Exam

3.1 Introduction

It is recommended that candidates have the knowledge and skills necessary to administer VMware View and

VMware vSphere environments before taking the VMware View Exam. It is also suggested that the candidate

complete the recommended courses prior to attempting the exam.

http://vmware.com/go/recertification

mailto:[email protected]


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3.2 Objectives

Prior to taking this exam, candidates should understand each of the exam objectives. Each objective is listed

below; along with related tools the candidate should have experience with, and related documentation that

contains information relevant to the objective. All objectives may also be referenced in other product

documentation not specifically highlighted below. The candidate should be familiar with all relevant product

documentation or have an equivalent skill set.

Section 1 – Install View server components

Objective 1.1 – Install View Composer

Knowledge

Identify minimum hardware and software requirements for installation

Describe Composer database and connectivity

Describe Composer service and dependencies

Navigate View Composer installation wizard

Tools

VMware View Administrator

VMware View Installation Guide

VMware View Security Guide

Objective 1.2 – Install View Standard and Replica Connection Server(s)

Knowledge


Identify required firewall rules

Navigate the View Connection Server installation wizard

Tools




http://pubs.vmware.com/view-51/topic/com.vmware.ICbase/PDF/view-51-installation.pdf

http://pubs.vmware.com/view-51/topic/com.vmware.ICbase/PDF/view-51-security.pdf




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Objective 1.3 – Install View Transfer Server

Knowledge




Tools




Objective 1.4 – Install View Security Server(s)

Knowledge



Identify security server pairing password


Tools




Objective 1.5 – Prepare Active Directory for installation

Knowledge

Describe characteristics of required Active Directory domain accounts (e.g., permissions).

Describe characteristics of required Active Directory groups

Identify and describe the GPO template files

Describe Organizational Units (OUs) for machine accounts and kiosk mode client accounts

Verify trust relationships

Tools











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Section 2 – Configure the View environment

Objective 2.1 – Configure View Composer

Knowledge

Identify default View Composer port settings

Identify domain accounts used for QuickPrep

Identify theVMware vCenter™ Server system

Identify necessary account domain permissions and domain trust relationships

Enable View Composer from View Administrator and add domain account(s)

Tools



VMware View Administration Guide

VMware View Architecture Planning Guide

Objective 2.2 – Configure VMware View Events Database

Knowledge

Explain the purpose of the Events Database

Identify minimum requirements for the Events Database

Identify which database server is being used (i.e., Oracle or SQL).

Determine port number

Configure the Events Database settings

Configure the connection to the Event database

Tools




Objective 2.3 – Configure View Standard and Replica Connection Server(s)

Knowledge

Identify View Connection Server backup settings

Identify View Global Settings

Identify the account to connect to vCenter

Add View license settings

Modify Global Policies


http://pubs.vmware.com/view-51/topic/com.vmware.ICbase/PDF/view-51-administration.pdf

http://pubs.vmware.com/view-51/topic/com.vmware.ICbase/PDF/view-51-architecture-planning.pdf




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Configure external URL settings

Identify View Connection Server general settings

Identify default roles, custom roles, and what permissions are available

Describe the use of folders within the View Connection Server

Tools





Objective 2.4 – Configure View Security Server(s)

Knowledge

Configure View Connection Server backup settings

Identify external URL settings

Identify PCoIP secure gateway

Identify View Connection Server general settings

Edit View Security Server settings

Tools





Objective 2.5 – Configure View Transfer Servers

Knowledge

Identify Transfer Server repository

Identify vCenter Server that contains the Transfer Server

Identify the Transfer Server virtual machine

Tools















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Objective 2.6 – Configure advanced display protocol settings (PCoIP/RDP)

Knowledge

Reference GPO templates

Describe RDP requirements

Locate ADM template files

Explain GPO settings o Describe “build to lossless” o Describe how to configure cache size

Identify maximum number of monitors and resolution

Configure Flash quality and throttling

Configure software 3D rendering capabilities

Tools



VMware View™ 5 with PCoIP

VMware View ADM files

Objective 2.7 – Enable RSA / Smart Card

Knowledge

Import certificates

Turn on certificate based authentication

Identify RSA instance

Identify authentication requirements for RSA and Smart Cards

Tools



Objective 2.8 – Configure role-based administrators

Knowledge

Identify required folders

Create View folders for delegated administration and roles

Set permissions on a folder

Create the administrator roles

Assign folders and roles to user and/or groups



http://www.vmware.com/files/pdf/view/VMware-View-5-PCoIP-Network-Optimization-Guide.pdf



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Tools



Objective 2.9 – Configure remote and/or location-based printing for View Desktops

Knowledge

Describe ThinPrint architecture

Identify ThinPrint services

Register .dll file

Configure GPO

Import location printing ADM file

Tools



VMware View ADM files

Objective 2.10 – Configure the environment for Local Mode

Knowledge

Publish linked clone replica to Transfer Server repository

Identify Local Mode policies

Configure Local Mode policies

Ensure client device meets Local Mode requirements (e.g., proper version of View Client, hardware requirements, disk space, end device resource requirements, etc.)

Verify transfer server configuration

Tools




VMware View Client with Local Mode

Objective 2.11 – Configure the environment for Kiosk Mode

Knowledge

Utilize vdmadmin (e.g., enable/disable Kiosk Mode, assign client to desktop, etc.)

Identify client device’s identification mechanism (MAC, custom name, etc.)






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Tools



vdmadmin.exe

VMware View Client

Objective 2.12 – Create ThinApp applications and a ThinApp repository

Knowledge

Create ThinApp applications

Create or identify supported file share

Assign permissions to the share

Verify MSI streaming setting in the package.ini files

Identify necessary ThinApp package components to put on the share

Assign ThinApp applications to pools

Tools




Objective 2.13 – Manage User Configurations

Knowledge

Configure the profile store

Configure Virtual Profile GPOs

Configure View Media Services for Clipboard Support

Tools









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Section 3 – Create and configure pools

Objective 3.1 – Configure Automated Pools using linked clones

Knowledge

Identify floating vs. dedicated assignments

Identify persistent disk settings

Identify the disposable disk settings

Identify pool settings

Identify provisioning settings

Identify base image and snapshot

Identify vCenter Server resource settings

Identify guest customization settings (e.g., QuickPrep, Sysprep)

Tools



Objective 3.2 – Configure automated pools using full clones

Knowledge

Identify floating vs. dedicated assignments


Identify provisioning settings

Identify template

Identify vCenter Server resource settings

Identify guest customization settings

Tools



Objective 3.3 – Configure manual pools

Knowledge


Identify desktop sources




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Tools



Objective 3.4 – Configure Local Mode use

Knowledge

Given a customer environment and requirements, apply compatible Local Mode pool settings

Tools



VMware View Client with Local Mode

Objective 3.5 – Build desktop sources

Knowledge

Perform OS optimizations

Update drivers

Perform installation of View Agent

Configure virtual machine hardware

Perform installation of VMware Tools

Create snapshots

Create customization specifications

Tools




Windows XP Deployment Guide

VMware View Optimization Guide for Windows 7





http://www.vmware.com/files/pdf/resources/vmware-view-xp-deployment-guide.pdf?src=WWW_BestMatch_US


http://www.vmware.com/files/pdf/VMware-View-OptimizationGuideWindows7-EN.pdf


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Section 4 – Implementation Troubleshooting

Objective 4.1 – Troubleshoot View Composer

Knowledge

Identify View Composer log locations

Troubleshoot Composer provisioning errors

Troubleshoot Composer agent issues

Troubleshoot Composer installation errors

Troubleshoot Composer permission issues

Collect diagnostic information for View Composer

Troubleshoot Quickprep customization issues

Tools


svi-support script



Objective 4.2 – Monitor and Troubleshoot Events

Knowledge

Troubleshoot database connectivity issues

Monitor events in View Manager

Set logging levels

Tools




Objective 4.3 – Troubleshoot Guest OS Customization

Knowledge

Troubleshoot GPO issues

Troubleshoot access issues

Troubleshoot template issues






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Tools




Windows XP Deployment Guide

VMware View Optimization Guide for Windows 7

Objective 4.4 – Troubleshoot Accounts and Permissions

Knowledge

Troubleshoot entitlement issues

Troubleshoot account issues

Troubleshoot permissions errors

Tools





Objective 4.5 – Troubleshoot Connectivity Between View Components

Knowledge

Troubleshoot connection problems between View Client and View Connection Server

Troubleshoot connection problems between View Client and PCoIP Secure Gateway

Troubleshoot desktop connectivity issues

Create a Data Collection Tool (DCT) bundle

Collect diagnostic information for View Client

Collect diagnostic information for View Connection Server

Tools


View Client

vdmadmin

support.bat







http://www.vmware.com/files/pdf/VMware-View-OptimizationGuideWindows7-EN.pdf







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Objective 4.6 – Troubleshoot PCoIP Configuration

Knowledge

Monitor PCoIP Sessions Statistics

Troubleshoot performance issues

Troubleshoot packet loss

Optimize visual settings

Tools




VMware View™ 5 with PCoIP

Objective 4.7 – Troubleshoot View Servers (Connection, Security, Transfer)

Knowledge

Troubleshoot View Transfer Server and local desktop operations

Troubleshoot View Security Server issues

Troubleshoot View Connection Server issues

Tools


support.bat



Troubleshooting VMware View Security Server failures

Objective 4.8 – Troubleshoot View Persona Management

Knowledge

Enable Persona Management logging

Troubleshoot Persona Management policy issues

Troubleshoot Persona Management repository issues

Tools






http://www.vmware.com/files/pdf/view/VMware-View-5-PCoIP-Network-Optimization-Guide.pdf



http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1030244




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Troubleshooting Persona Management

Section 5 – Component features and functions

Objective 5.1 – Describe and differentiate between component functions and features at an in-depth

level (i.e., not only what they do, but how they work).

Knowledge

Describe View architecture

Describe View protocols

Identify network ports required for View protocols

Describe VMware View Composer

Describe VMware View Connection server

Describe VMware View transfer server

Describe VMware View security server

Describe RDP

Describe PCoIP

Describe VMware ThinApp

Describe Local mode

Describe Kiosk mode

Describe View client access options

Describe Persona management options

Describe View Agent

Tools




http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2008457




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4. VCP5-DT Path and Course Recommendations

4.1 VCP5-DT Path

4.2 Course Recommendations

VMware Horizon View: Install, Configure, Manage [V5.2]

This hands-on training course builds your skills in the VMware® Horizon View™ suite of products:

VMware® View™ Manager, VMware® View™ Composer, and VMware® ThinApp™. This course is

based on the Horizon View 5.2 and ThinApp 4.7 releases.

At the end of the course, you should understand the features and operation of View and be able to:

Install and configure Horizon View components

Create and manage dedicated and floating desktop pools

Deploy and manage linked-clone virtual desktops

Configure and manage desktops that run in local mode

Configure user profiles with View Persona Management

Configure secure access to desktops through a public network

Use ThinApp to package applications

Entitle applications by using Horizon View

http://mylearn.vmware.com/mgrreg/courses.cfm?ui=www_edu&a=one&id_subject=41400


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VMware View: Install, Configure, Manage [V5.1]

This hands-on training course builds your skills in the VMware View™ suite of products: VMware View

Manager, VMware View Composer, and VMware® ThinApp™.

At the end of the course, you should understand the features and operation of View and be able to:

Install and configure View components






This course covers a majority of the objectives on the VCP-Desktop Exam and is recommended for

individuals who want to gain a better understanding of the objectives represented in the exam.

VMware View: Desktop Fast Track [V5.1]

This fast-paced, extended-hour training course includes the content of the following courses:

VMware View: Install, Configure, Manage

Application Virtualization with VMware ThinApp

VMware View: Design Best Practices

This hands-on training course builds your skills in the VMware View™ suite of products: VMware View

Manager, VMware View Composer, and VMware® ThinApp™. It will provide applications-oriented

administrators with the knowledge and skills to virtualize Windows applications with ThinApp and to

choose the best deployment and updating processes for their environment. The course will also

present a methodology for analyzing and designing a View solution for the VMware vSphere™

infrastructure.

At the end of the course, you should understand the features and operation of View, View design

principles, and ThinApp operation. You should be able to do the following:

Install and configure View components






This course provides the same level of coverage as the VMware View: Install, Configure and Manage

class while providing more in-depth coverage of ThinApp and coverage of design topics (note, design




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topics are not covered in the VCP-Desktop exam). This course is recommended for individuals who

want a more in-depth learning experience that includes design methodologies.

5. Additional Resources

5.1 Mock Exam

VMware provides a mock exam for the VMware View Exam. The mock exam contains sample questions, along

with explanation for incorrect responses. The mock exam presents ten questions, written by the same

authors of the actual exam. The mock exam pass score is set to 100%, and a candidate can retake the mock

exam as many times as desired until the 100% score is achieved. Please be advised that the pass score for the

mock exam is unrelated to the pass score for the actual exam. Refer to section 1.3 for the scoring information

for the VMware View Exam.

The mock exam is located at: http://mylearn.vmware.com/quiz.cfm?item=30036&ui=www_cert

5.2 VCP5-DT Community

VMware provides an online community for VCP5-DT candidates. This community contains valuable

information from other candidates and senior Desktop professionals, and is moderated by VMware

certification staff. The community is located at:

http://communities.vmware.com/community/vmtn/certedu/certification/desktop_certifications/vcp-dt

5.3 Building a vSphere Test Environment

All VMware products, including View 5 and vSphere 5, can be downloaded and evaluated for 60 days. If you

have the equipment to install a copy of ESXi 5.x, you can install ESXi in a VM. This would allow you to install

multiple copies of ESXi and a copy of vCenter Server. For shared storage, obtain a virtual appliance that

contains an iSCSI target. Several of these are available on the appliance marketplace.

Version Date Change Notes

3.4 2014-05-06 Updated section 1.6: Time Limit

http://mylearn.vmware.com/quiz.cfm?item=30036&ui=www_cert

http://communities.vmware.com/community/vmtn/certedu/certification/desktop_certifications/vcp-dt

http://www.vmware.com/appliances/

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