vmworld europe 2014: troubleshooting with vcenter operations manager (live demo)

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Page 1: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)
Page 2: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Disclaimer

• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

2

Page 3: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Renaming existing management products

3

vRealize™

New Name Formerly

vRealize™ Automation™ vCloud™ Automation Center™

vRealize™ Orchestrator™ vCenter™ Orchestrator™

vRealize™ Operations™ vCenter™ Operations Management Suite™

vRealize™ Operations Manager™ vCenter™ Operations Manager

vRealize™ Hyperic vCenter™ Hyperic

vRealize™ Log Insight™ vCenter™ Log Insight™

vRealize™ Business™ IT Business Management™

Page 4: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Agenda

1 Introduction to vCenter Operations Management Suite

2 Real World Troubleshooting Scenarios

3 Tech Preview

4 Q&A

4

Page 5: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Policy-based Automation

Service Catalog

Governance

Release Automation

Intelligent Operations

Service Health

Capacity Optimization

Configuration Standards

Transparent IT Business

Cost Transparency

Benchmarking

Service Quality

VMware Management

5Compute

Physical

Hardware

Private Clouds Public

Clouds

Hybrid Cloud

VMware &

vCloud Datacenter Partners

Virtualized InfrastructureAbstract & Pool

Compute Abstraction =

Server Virtualization

Storage

Storage Abstraction =

Software-Defined Storage

Network

Network Abstraction =

Virtual Networking

Applications Modern SaaSTraditional

The Control Plane for the Software-Defined Data Center and the Hybrid Cloud

Page 6: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

vCenter Operations Management Suite overview

6

vCenter Operations Management Suite

Cloud Operations Console Extensibility

Integrated Management Disciplines

Performance ComplianceConfig CapacityAvailability

Platform

App Visibility LogsAnalyticsReporting/

AlertingAutomation SDK

Management

Packs

APIs

Page 7: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Agenda

7

1 Introduction to vCenter Operations Management Suite

2 Real World Troubleshooting Scenarios

3 Tech Preview

4 Q&A

Page 8: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Day in the Life of an Admin

What happened at

Sunday 9 am?

What’s going on

right now?

What do I need in

three months?

Alerts

All Metrics

Symptom Summary

Explore Find Alert

Details

All Metrics

What-If

Reports

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Page 9: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Understanding the Data

Page 10: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Understanding VM CPU Demand

VM CPU Demand is high…what next? Examine Details page

• Look at Demand, Usage and Entitlement

Demand > Usage and Demand > Entitlement

• What does it mean: CPU contention caused by Population pressure

• What should you do: MOVE SOMETHING!

Page 11: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Understanding VM CPU Demand

2. Demand > Usage and Demand < Entitlement

• Break down demand into its components and use All Metrics tab

• Idle – Idle is high compared to the other metrics

• What does it mean: Hypervisor is properly taxing the machine since the idle loop is running

• What should you do: Do nothing…all is well

Page 12: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Difference Between Similar Metrics from different sources

vCenter vs. vC Ops vs. Guest OS metric vs. Others

• First issue is Time Resolution (collection sample periods will affect the output!)

Page 13: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Difference Between Similar Metrics

vCenter vs. vC Ops vs. Guest OS metric vs. Others

• Second Issue is Actual Metric

• What is the right metric for managing resources?

Page 14: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Memory in vSphere and vCenter Operations Manager

Demand vs. Usage

• What it wants vs. what it got?

• What use case for Usage and Demand?

Page 15: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Demo

Page 16: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Agenda

16

1 Introduction to vCenter Operations Management Suite

2 Real World Troubleshooting Scenarios

3 Tech Preview

4 Q&A

Page 17: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Disclaimer

• This presentation may contain product features that are currently under development

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind

• Technical feasibility and market demand will affect final delivery

• Pricing and packaging for any new technologies or features discussed or presented have not been determined

17

Page 18: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Management Pack for Storage Devices

Get actionable alerts for storage

w/ impact and recommendations

Storage devices now have

Health, Risk & Efficiency badges

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Roadmap

Page 19: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Management Pack for Storage Devices

Leverages the behavior

analytics of vC Ops

Brings key configuration

information from devices

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 20: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Management Pack for Storage Devices

View complete

topology from

vSphere

perspective

View complete

topology from SAN

perspective

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 21: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Management Pack for Storage Devices

Performance metrics across Mount/LUN, HBA and Fabric

Mount/LUN HBA Fabric

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 22: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Operations across App – VM – Storage

22

Immediate

Problems

Building

issuesOpportunities to

Optimize

Coverage across the entire

cloud environment

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 23: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Alerts with recommendations and actions

23

Which symptoms

are causing this

problem?

What are the

recommendations to resolve

this issue?

Take action

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 24: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Define alerts across domains

24

Add conditions:

e.g. only fire alert when

>25% of VM population is

facing this issue

Combine ANALYTICS with

symptoms and recommendations

Add domain specific

recommendations to remediate

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 25: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Improved capacity details pages

25

New capacity

pages

Improved breakdowns of

capacity numbers

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Quick access for

further analysis to

OOTB Views or

your custom Views

Page 26: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Tech Preview: Customize views for detailed analysis

26

Select the type of view

you want - lists, trends or

distribution

Pick the metrics

Roadmap

The information on the roadmap is intended to outline our general product direction and it should not be relied on in making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

Page 27: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)

Q&A

Page 28: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)
Page 29: VMworld Europe 2014: Troubleshooting With vCenter Operations Manager (Live Demo)