voc vof - otto scharmer...tu ch02_9x.qxp_tu ch02.qxd 6/2/16 4:00 pm page 29 figure 2.3: three...
TRANSCRIPT
Open Mind
Open Heart
Open Will
SOC
IAL
PAT
HO
LOG
YEc
ono
mie
s o
f de
stru
ctio
nSO
CIA
L EM
ERG
ENC
EEc
ono
mie
s o
f cr
eati
on
Stuck in One Self/Will
Stuck in OneSkin
(us vs. them)
Stuck in OneTruth/View
VoJ
VoC
VoF
DOWNLOADING
SEEING CO-CREATING
SENSING CRYSTALLIZING
PRESENCING
ABSENCING
DE-SENSING DELUDING
DESTROYINGDENYING
F I G U r E P . 1 : T W O C Y C L E S , T W O S O C I a L F I E L D S : a B S E N C I N G
a N D P r E S E N C I N G
TU frontmatter_9x.qxp_TU frontmatter.qxd 6/2/16 4:00 PM Page xxx
Field: Structure of Attention
Micro: Attending (Individual)
Meso: Conversing (Group)
Macro: Organizing (Institution)
Mundo: Coordinating (Global System)
1.0: habitual awareness
!"#$%&"&'()*(+,-&.,/+"&'(0/1"$#(,2($0,3'0$
4,-&.,/+"&'*(#5%/6"&'(27,8(9,&2,78"&'
:%&$7/.";%+(9,&$7,.*(,7'/&";"&'(/7,3&+(0"%7/790<
="%7/790<*(9,88/&+"&'
Suspending
2.0: ego-system awareness
!"#$%&"&'(>*(2/9$3/.?(,5%&@8"&+%+
4%1/$%*(#5%/6"&'(27,8(+"22%7%&$"/$"&'
4"A"#",&/.";%+*(,7'/&";"&'(/7,3&+(+"22%7%&$"/$",&
B/76%$*(9,85%$"&'
Redirecting
3.0: stakeholder awareness
!"#$%&"&'(C*(%85/$0"9?(,5%&@0%/7$%+
4"/.,'3%*(#5%/6"&'(27,8("&D3"7"&'(,$0%7#?(#%.2
4"#$7"13$%+E&%$-,76%+*(,7'/&";"&'(/7,3&+("&$%7%#$('7,35#
F%',$"/$%+(+"/.,'3%*(9,,5%7/$"&'
Letting Go
4.0: eco-system awareness
!"#$%&"&'(G*('%&%7/$"A%?(,5%&@57%#%&9%
:,..%9$"A%(97%/$"A"$<*(#5%/6"&'(27,8(-0/$("#(8,A"&'($07,3'0
H9,@#<#$%8*(,7'/&";@"&'(/7,3&+(-0/$(%8%7'%#
I-/7%&%##@1/#%+(9,..%9$"A%(/9$",&*(9,@97%/$"&'
T a B L E P . 1 : T h E m a T r I x O F S O C I a L E V O L U T I O N
TU frontmatter_9x.qxp_TU frontmatter.qxd 6/2/16 4:00 PM Page xxxiv
RESULTS THEY PRODUCE
PROCESSES THEY USE
SOURCES FROM WHICH LEADERS OPERATE(BLANK CANVAS)
F I G U R E I . 1 : T H R E E P E R S P E C T I V E S O N A L E A D E R ’ S W O R K
TU ch00 intro_9x.qxp_TU ch00 intro.qxd 6/2/16 4:00 PM Page 6
1. CO-INITIATINGListen to others and to whatlife calls you to do
2. CO-SENSINGGo to the places of mostpotential and listen with yourmind and heart wide open
3. CO-PRESENCINGRetreat and reflect, allow theinner knowing to emerge.
4. CO-CREATINGPrototype a microcosm of the newto explore the future by doing
5. CO-EVOLVINGGrow innovation ecosystemsby seeing and acting from theemerging whole
F I G U R E I . 2 : F I V E M O V E M E N T S O F T H E U P R O C E S S
TU ch00 intro_9x.qxp_TU ch00 intro.qxd 6/2/16 4:00 PM Page 19
— STRUCTURE —
— PROCESS —
— THOUGHT —
F I g U R E 2 . 1 : L E V E L S O F O R g A n I z A T I O n A L C H A n g E
TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 28
F I g U R E 2 . 2 : F I V E L E V E L S O F C H A n g E
FOCUSING:
perceiving otherperceptions
dialogue—surfacing deepassumptions
Where does ourcommitment come from?
new thinkingand principles
new core activitiesand processes
new structuresand practices
SOLUTIONCHALLENGE
surfacingcurrent reality
BROADENING:
DEEPENING:
PURPOSE:
CREATING
CREATING
CREATING
COLLECTIVE ACTION:
RE-ACTING
RE-STRUCTURING
RE-DESIGNING
RE-FRAMING
RE-GENERATING
SHARED PERCEPTION:putting purpose into practiceuncovering common will
TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 29
F I g U R E 2 . 3 : T H R E E M O V E M E n T S O F T H E U
Downloadingpast patterns
Observe,Observe,Observe
Retreat and Reflectallow the inner knowing to emerge
Act in an Instantprototype
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F I g U R E 2 . 4 : T H E O P E n I n g P R O C E S S O F T H E U
Downloadingpast patterns
Seeingwith fresh eyes
Sensingfrom the field
Presencingconnecting to source
suspending
redirecting
letting go
TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 37
F I g U R E 2 . 5 : T H E C O M P L E T E U : S I X I n F L E C T I O n P O I n T S
Downloadingpast patterns
Performing by operating from the whole
Seeingwith fresh eyes
Prototypingby linking head, heart, hand
Sensingfrom the field
Crystallizingvision and intention
Presencingconnecting to source
suspending embodying
redirecting
letting go letting come
enacting
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F I g U R E 2 . 6 : T H R E E I n S T R U M E n T S : O P E n M I n D , O P E n H E A R T , O P E n W I L L
Downloadingpast patterns
Performing by operating from the whole
Seeingwith fresh eyes
Prototypingby linking head, heart, hand
Sensingfrom the field
Crystallizingvision and intention
Open Mind
Open Heart
Open Will
Presencingconnecting to source
suspending embodying
redirecting enacting
letting go letting come
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F I g U R E 2 . 7 : T H E M O S T I M P O R T A n T T O O L : y O U R S E L F
Open Mind
Open Heart
Open Will
Who is my Self ?What is my Work?
Downloadingpast patterns
Performing by operating from the whole
Seeingwith fresh eyes
Prototypingby linking head, heart, hand
Sensingfrom the field
Crystallizingvision and intention
Presencingconnecting to source
suspending embodying
redirecting
letting go letting come
enacting
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T h e o r y U 43
F I g U R E 2 . 8 : F A C I n g T H R E E E n E M I E S : V O J , V O C , V O F
Downloadingpast patterns
Performing by operating from the whole
Seeingwith fresh eyes
Prototypingby linking head, heart, hand
Sensingfrom the field
Crystallizingvision and intention
Open Mind
Open Heart
Open Will
Presencingconnecting to source
Who is my Self ?What is my Work?
VoJ
VoC
VoF
suspending embodying
redirecting enacting
letting go letting come
TU ch02_9x.qxp_TU ch02.qxd 6/2/16 4:00 PM Page 43
Manifestaction
Process,structure
Thinking
Sources ofintention andcreativity
DYNAMIC
COMPLEXITY
SOCIAL
COMPLEXITY
EMERGING
COMPLEXITY
I.REACTING
2.REDESIGNING
3.REFRAMING
4.PRESENCING
F I G U R E 3 . 1 : F O U R L E V E L S O F L E A R N I N G A N D CH A N G E
TU ch03_9x.qxp_TU ch03.qxd 6/2/16 4:00 PM Page 49
WHOLE-SYSTEM
APPROACH
SENSING AND PRESENCING
APPROACH
MULTISTAKEHOLDER
APPROACH
cause and effect aredistant in space and time
DYNAMIC COMPLEXITY:
disruptive patterns ofinnovation and change
EMERGING COMPLEXITY:
actors have differentviews and interests
SOCIAL COMPLEXITY:
F I G U R E 4 . 1 : T H R E E T Y P E S O F C O M P L E X I T Y
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:00 PM Page 58
FINANCE
STRATEGY
MARKETING
COMMUNICATION
CHANGE
LEADERSHIP
KNOWLEDGE
QUALITY
MANUFACTURING
R&D
ACCOUNTINGFinancialcaptial
HR planning
Redesigning
First generationcorporate
driven
Massproduction
verticalintegration
Measuringresults
Traditionalaccounting
Positioningof products
Massmarketingproduct-driven
PRone-way
K1IT
MBO
DOWNSTREAM:
DYNAMIC COMPLEXITY
HR
F I G U R E 4 . 2 : T W E L V E M A N A G E M E N T F U N C T I O N S : D O W N S T R E A M V I E W
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:00 PM Page 62
IC
ABC
MBWA
TQM
Reframing
Secondgeneration
project driven
Leansupply chain
Corecompetence
Mass-customized
service-driven
CSRtwo-way
K2CoP
MIDSTREAM:
SOCIAL COMPLEXITY
Corporateuniversities
FINANCE
STRATEGY
MARKETING
COMMUNICATION
CHANGE
LEADERSHIP
KNOWLEDGE
QUALITY
MANUFACTURING
R&D
ACCOUNTINGHR
F I G U R E 4 . 3 : T W E L V E M A N A G E M E N T F U N C T I O N S : M I D S T R E A M V I E W
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F I G U R E 4 . 4 : T W E L V E M A N A G E M E N T F U N C T I O N S : U P S T R E A M V I E W
UPSTREAM:EMERGING
COMPLEXITY
RiskManagement
TBLRevolution
Personal,creation-driven
Tri-sectorinnovation
Rein-ventingCo-
inspiring
K3Ba
Customerexperience
MPMv-constellation
Third gen:co-creation
ELIAS
FINANCE
STRATEGY
MARKETING
COMMUNICATION
CHANGE
LEADERSHIP
KNOWLEDGE
QUALITY
MANUFACTURING
R&D
ACCOUNTINGHR
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:00 PM Page 64
TACIT KNOWLEDGE
[EMBODIED]
EXPLICIT KNOWLEDGE
SELF-TRANSCENDING KNOWLEDGE
[NOT-YET-EMBODIED]
F I G U R E 4 . 5 : T H R E E F O R M S O F K N O W L E D G E
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:01 PM Page 68
Positioningof products
Corecompetence
Disruption,Revolution
K3Ba
MPMv-constellation
Leansupply chain
K2CoP
Massproduction
verticalintegration
K1IT
FINANCE
STRATEGY
MARKETING
COMMUNICATION
CHANGE
LEADERSHIP
KNOWLEDGE
QUALITY
MANUFACTURING
R&D
ACCOUNTINGHR
F I G U R E 4 . 6 : S H I F T S O F F O C U S F R O M D O W N S T R E A M T O U P S T R E A M
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:01 PM Page 70
Goods Services Innovation
Focus of value Make standardized Deliver customized Stage and co-create creation products services personalized experiences
Customer as Target for mass Target for mass Partner for co- marketing customization creation
Economics Economies of scale Economies of scope Economies of presencing
Organizational Functional, single Divisional, two spheres: Networked, three model sphere: mass production; customer spheres: production; production interface customer interface; innovation
Locus of Center of one’s own Periphery of one’s own Surrounding sphere entrepreneurial organization (product organization (customer of one’s ownimpulse focus) focus) organization (co- creation focus)
Relationship logic Product driven (push) Service driven (pull) Co-creation driven with customers (presence)
Primary class Working class Service class Creative class
Managerial mind-set The world is as it is The world evolves as The world arises as (self = onlooker) people interact we choose to attend (self = participant) (self = source of co- creation)
T A B L E 4 . 1 : T H E C H A N G I N G E C O N O M I C C O N T E X T
TU ch04_9x.qxp_TU ch04.qxd 6/2/16 4:01 PM Page 74
Core DividesArenas of Clashing Forces Social-economic Issues Ecological Issues Cultural-spiritual Issues
Arena I: Systems Gap and clash Gap and clash Gap and clashA 19th-century between haves between civilization between culturesview: Primacy of and have-nots and nature or civilizationsobjectivity (social justice) (environmental (development) protection)
Arena II: Agency Clash of- Clash of Clash ofA 20th-century systemic old industrial materialism versusview: Primacy of imperatives vs. designs versus eco- antimaterialismintersubjectivity life-world systemic design (value shift) (critical theory) (cradle to cradle)
Arena III: Sources Separation of self Separation of self Separation of selfA 21st-century from the other from the senses from Selfview: Primacy of ˚ I-Thou (dialogue) ˚ awakening through ˚ self-Self = transsubjectivity our senses (sensing) connecting the current with the best future Self (presencing)
T A B L E 5 . 1 : I S S U E M A T R I X
TU ch05_9x.qxp_TU ch05.qxd 6/2/16 4:01 PM Page 95
K1 K2 K3 Explicit Knowledge: Tacit Embodied Self-transcending Independent of Knowledge: “Primary Knowing”: Context Situated in Context Not Yet Embodied
S1Linear systems “Old mainstream”: Situated action: AllSimple systems Conventional knowing happens in systems theory a context.
S2 nonlinear, dynamic Nonlinear, dynamic “New mainstream”:systems systems theory:Autopoietic systems Accounts for the Accounts for both phenomenon of emergence and being emergence. situated in context.
S3Sources of deep emergenceSelf-transcendingsystems
Blind spot:sources of knowing
Blind spot: sources of emergence
T A B L E 6 . 1 : T W E n T I E T h - C E n T U r y S y S T E m S T h E O r y : E P I S T E m O L O G I C A L A n d
O n T O L O G I C A L G r O U d I n G
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F I G U R E 8 . 1 : T H E F I E L D S T R U C T U R E O F D OW N L O A D I N G
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F I G U R E 8 . 2 : F O U R B A R R I E R S T O L E A R N I N G A N D CH A N G E
1.NOT TO RECOGNIZE
WHAT WE SEE
2.NOT TO SAY
WHAT WE THINK
3.NOT TO DO
WHAT WE SAY
4.NOT TO SEE
WHAT WE DO
THINK
SAY
DO
SEE
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F I G U R E 9 . 1 : T H E F I E L D S T R U C T U R E O F S E E I N G
TU ch09_9x.qxp_TU ch09.qxd 6/2/16 4:01 PM Page 126
1.Your story
2.Your relational
experience
3.Where doesyour diseasecome from?
4.What root sources bring my health
or sickness into being?
5.Where doesmy health
come from?
6.My dream:
way forward
7.Proposals for
action
WHAT
HOW
WHY
UNCOVERING LAYERSOF EXPERIENCE
SOURCE/SELF BRINGING FORTHTHE NEW
F I G U R E 9 . 2 : L A N D S C A P E O F L I S T E N I N G
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F I G U R E 9 . 3 : F O U R L E V E L S O F T H E P A T I E N T - P H Y S I C I A N R E L A T I O N S H I P
Patients
EVENT
DEFECT
BEHAVIOR
THOUGHT
SELF
Repair
Therapy
Reflection
Self-Transformation
Mechanic
Instructor
Coach
Midwife
Physicians
for bringingforth the new
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EVENT
DEFECT
BEHAVIOR
THOUGHT
SELF
Patients
Repair
Therapy
Reflection
Self-Transformation
Mechanic
Instructor
Coach
Midwife
Physicians
for bringingforth the new
CURRENT REALITY DESIRED FUTURE
F I G U R E 1 0 . 1 : I C E B E R G MO D E L O F P A T I E N T - P H Y S I C I A N R E L A T I O N S H I P S
TU ch10_9x.qxp_TU ch10.qxd 6/2/16 4:01 PM Page 140
F I G U R E 1 0 . 2 : T H E F I E L D S T R U C T U R E O F S E N S I N G
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F I G U R E 1 1 . 1 : T H E F I E L D S T R U C T U R E O F P R E S E N S I N G
TU ch11a_9x.qxp_TU ch11.qxd 6/2/16 4:01 PM Page 165
UNCONDITIONAL
WITNESSING
UNCONDITIONAL,IMPERSONAL
LOVE
SEEING THE
ESSENTIAL
SELF
OPEN MIND
OPEN HEART
OPEN WILL
F I G U R E 1 1 . 2 : T H R E E C O N D I T I O N S F O R D E E P L I S T E N I N G A N D HO L D I N G
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F I G U R E 1 2 . 1 : T H E F I E L D S T R U C T U R E O F C R Y S T A L L I Z I N G
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F I G U R E 1 3 . 1 : T H E F I E L D S T R U C T U R E O F P R O T O T Y P I N G
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F I G U R E 1 4 . 1 : T H E F I E L D S T R U C T U R E O F P E R F O R M I N G
TU ch14_9x.qxp_TU ch14.qxd 6/2/16 4:01 PM Page 219
SUPPLY
CHAIN
CUSTOMER
INTERFACE
INNOVATION
ECOSYSTEM
supply demand chain
innovation and learning
BUSINESS GOVERNMENT
CIVIL SOCIETY
F I G U R E 1 4 . 2 : T R I A D O F I N S T I T U T I O N A L E C O L O G Y
TU ch14_9x.qxp_TU ch14.qxd 6/2/16 4:01 PM Page 220
Institutional Care Managed Care Integrative Care Integral Health
Organizing System centered Outcome centered Patient centered Human centeredparadigm
Patient- Level 1 Levels 1–2 Levels 1–3 Levels 1–4physician relationship
Key axis Functional Medical pathways Patient pathway Biographical (institutional (core process) (patient-system journey structure) interface)
Innovation Intra-institutional, Outcome driven, Patient centered, Human centered,mechanism functional cross-institutional, cross-institutional metainstitutional effectiveness cross-functional Pathogenesis Salutogenesis Pathogenesis Pathogenesis New emergency DRG, DMP, TQC care control center
Dominant Detailed Dynamic Social Emerging type of complexity complexitya complexityb complexityc
complexity
Coordination Hierarchy Market price Dialogue: mutual Presence: mechanism command adaptation seeing from the whole
Infrastructure Social legislation Rules, norms to Infrastructures for Infrastructures (Bismark) make the market learning and for seeing in mechanism work innovation the context of the whole
a. This refers to the integration of different types of functional, technical, and medical knowledge.
b. The integration of different cultures, worldviews, and strategic interests across institutions.
c. Emerging situations where the problem, diagnosis, and solution evolve over the course of the project.
T A B L E 1 4 . 1 : F O U R E V O L U T I O N A R Y S T A G E S O F MO D E R N H E A L T H S Y S T E M S
TU ch14_9x.qxp_TU ch14.qxd 6/2/16 4:01 PM Page 224
STRUCTURAL PATTERNS OF SOCIAL SYSTEMS
ENACTED BY ITS MEMBERS IN CONTEXT
INNER SOURCES FROM WHICH ENACTMENTORIGINATES (STRUCTURE OF INDIVIDUAL AND
COLLECTIVE ATTENTION)
F I G U R E 1 5 . 1 : T H R E E L E V E L S O F S O C I A L R E A L I T Y C R E A T I O N
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FIELD STRUCTURE
OF ATTENTION2.
I-in
-it3.
I-in
-you
4. I
-in-n
ow1.
I-in
-me
acting from the center inside one’s organizational boundaries
acting from the periphery of one’s organizational boundaries
acting from beyond one’s organizational boundary
acting from emerging sphere across one’s open boundaries
F I G U R E 1 5 . 2 : F O U R F I E L D S T R U C T U R E S O F A T T E N T I O N
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ONE-DIMENSIONAL
TWO-DIMENSIONAL
THREE-DIMENSIONAL
FOUR-DIMENSIONAL
SELFCOLLECTIVE
EMERGENCEEARTH
UNIT OF
ANALYSIS
SOCIAL
SPACE
CHRONOS
HABITUAL
SELF
RATIONAL
SELF
RELATIONAL
SELF
AUTHENTIC
SELF
CONFORMING
CONFRONTING
CONNECTINGSLOWING
DOWN
DEAD
BODY
RESOURCE
LIVING
SYSTEM
LIVING
PRESENCE
SOCIAL
TIME
DISEMBODIED
TIME
STILLNESS/KAIROS/PRESENCING
COLLECTIVE
CREATIVITY
2. I
-in-it
3. I
-in-y
ou4.
I-in
-now
1. I
-in-m
e
F I G U R E 1 5 . 3 : I N V E R S I O N O F S P A C E , T I M E , S E L F , C O L L E C T I V E , A N D E A R T H
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FIELD STRUCTURE
OF ATTENTION2.
I-in
-it3.
I-in
-you
4. I
-in-n
ow1.
I-in
-me
acting from the center inside one’s organizational boundaries
acting from the periphery of one’s organizational boundaries
acting from beyond one’s organizational boundary
acting from emerging sphere across one’s open boundaries
F I G U R E 1 5 . 4 : M A T R I X O F S O C I A L E V O L U T I O N ( F O R A M O R E D E T A I L E D
P R E S E N T A T I O N , S E E T A B L E P . 1 I N T H E P R E F A C E )
TU ch15_9x.qxp_TU_ch15_repagedNK+MD.qxd 6/2/16 4:01 PM Page 241
FIELD STRUCTURE
OF ATTENTION
MICRO SPHERE:INDIVIDUAL
ATTENTION
MESO SPHERE:CONVERSATION
AND LANGUAGE
MACRO SPHERE:INSTITUTIONAL
STRUCTURE
MUNDO SPHERE:GOVERNANCE
MECHANISM
CENTRALIZED
DECENTRALIZED
NETWORKED
INNOVATION
ECOSYSTEM
DOWNLOADING
DEBATE
DIALOGUE
COLLECTIVE
PRESENCE
DOWNLOADING
SEEING
SENSING
PRESENCING
2. I
-in-it
3. I
-in-y
ou4.
I-in
-now
1. I
-in-m
e
HIERARCHY
MARKET
DIALOGUE
SYSTEM
SENSING AND
SEEING ITSELF
OPENING AND SUSPENSION
DEEP DIVE AND REDIRECTION
LETTING GO AND LETTING COME
F I G U R E 1 5 . 5 : T H E I N F L E C T I O N P O I N T S A C R O S S L E V E L S A R E T H E S A M E
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Religious Political Economic Fundamentalism Fundamentalism Fundamentalism
Blinding: One almighty, One almighty, One almighty, stuck in one Truth omniscient, and omniscient, and omniscient and (and one language) omnipresent God omnipresent agent omnipresent (state; world mechnanism (the history) invisible hand)
Desensing: Chosen people Chosen agent of Top-tier syndromestuck in one collective syndrome history syndrome The have-nots at theThere is a lack of Infidels must be killed Those who resist bottom of theempathy for those (crusade/holy war). the objective laws of pyramid are victimsoutside. history (the (killed) by structures opposition) will be and policies designed annihilated. from the people at the top.
Absencing: Homo pre-modernicus Homo sovieticus Homo oeconomicusstuck in onenonemerging self
Destruction and violence: Direct violence: Direct and Structural violence:stuck in one will terrorism structural violence: people living and Cultural violence: discrimination and dying in daily misery ideologies that annihilation of legitimize the use minorities of violence
T A B L E 1 5 . 1 : T H R E E T Y P E S O F F U N D A M E N T A L I S M
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CURRENT
REALITY
self
SELF
INVERSION OF
SELF
emergingreality
F I G U R E 1 5 . 6 : T H E I N V E R S I O N O F S E L F
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EpistemologyDimension K 1: K2: K3: Explicit Knowledge Tacit Embodied Self-Transcending Knowledge Knowledge
Type of knowledge Knowledge about Knowledge about Knowledge about things enacting things origins for enacting things
Data Exterior reality Enacted reality Not-yet-enacted (Field 2) (Field 3) reality (Field 4)
Experience Observation Action Aesthetic
Action-to-reflection ratio Reflection without Reflection on action Reflection in action action
Truth Matching reality: Producing reality: Presencing reality: Can you observe it? Can you produce it? Can you presence it?
T A B L E 1 5 . 2 : T H R E E E P I S T E M O L O G I E S
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DOWNLOADING
SEEING
SENSING
PRESENCING
CRYSTALLIZING
PROTOTYPING
ABORTING
DESTROYING
redirecting
letting go
embodying
enacting
letting come
suspension
manipulating
abusing
annihilating
NOT SEEING
blinding
entrenching
holding on
CO-CREATING
DE-SENSING
ABSENCING/HUBRIS
SELF-DELUDINGU
-SPA
CE
OF
SOC
IAL
EMER
GEN
CE:
Econ
omie
s of
cre
atio
n
AN
TI-
SPA
CE
OF
SOC
IAL
PAT
HO
LOG
Y:
Econ
omie
s of
des
truc
tion
Open Mind
Open Heart
Open Will
Stuck in One Self/Will
Stuck in OneWorld
(us vs. them)
Stuck in OneTruth/View
F I G U R E 1 6 . 1 : T H E U - S P A C E A N D T H E A N T I - S P A C E
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1. DOWNLOADINGtalkingnice
SPEAKING FROM WHAT THEY WANT TO HEARempty phrasespolite, cautious
FIELD 1: BUBBLE
SPEAKING FROM WHAT I THINKexchange of divergent viewsI am my point of view
FIELD 2: ADAPTIVE
SPEAKING FROM SEEING MYSELF AS PART OF THE WHOLEfrom defending to inquiry into viewpointsI can change my view
FIELD 3: REFLECTIVE
SPEAKING FROM WHAT IS MOVING THROUGHco-creating something newpresence of an emerging future whole
FIELD 4: GENERATIVE
2. DEBATEtalkingtough
3. DIALOGUEreflectiveinquiry
4. PRESENCINGgenerativeflow
FIELD STRUCTURE
OF ATTENTION
SOCIAL REALITY
CREATION
2. I
-in-it
3. I
-in-y
ou4.
I-in
-now
1. I
-in-m
e
F I G U R E 1 7 . 1 : F O U R F I E L D S O F C O N V E R S A T I O N
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ENACTING EMERGING FUTURES
REENACTING PATTERNS OF THE PAST
PRIMACYOF THEWHOLE
PRIMACYOF THEPARTS
PRESENCING
generative flowcollective creativitystillness and gracelistening from the emerging futureother highest future Selfrule-generating
DOWNLOADING
talking nicepolite, cautiousdon’t speak your mindlistening projectingrule-conforming
DIALOGUE
inquiry, reflectionI can change my viewlistening from within
(empathic listening)other youseeing oneself as part of
the current whole
DEBATE
talking tough: clashI am my point of viewlistening from outsideother counterpartrule-confirming
F I G U R E 1 7 . 2 : F O U R F I E L D S O F C O N V E R S A T I O N
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DOWNLOADING:talking nice
DEBATING:talking tough
DIALOGUE:inquire, reflect
PRESENCING:connecting to Source
STRATEGIC DIALOGUE:intentional emergence
BRAINSTORMING:creative emergence
HARASSINGBULLYING
COLLECTIVE COLLAPSE
redirecting
letting go
embodying
enacting
letting come
suspension
manipulating
abusing
annihilating
SILENCINGOTHER VIEWS
blinding
entrenching
holding on
CO-CREATING:embodied emergence
BLAMING OTHERS
ABSENCING AND HUBRIS
INTRIGUE ANDDISINFORM
U-S
PAC
E O
FSO
CIA
L EM
ERG
ENC
E:Ec
onom
ies
of c
reat
ion
SHA
DO
W-S
PAC
E O
FSO
CIA
L PA
TH
OLO
GY
:Ec
onom
ies
of d
estr
uctio
n
Open Mind
Open Heart
Open Will
Stuck in One Self/Will
Stuck in OneWorld
(us vs. them)
Stuck in OneTruth/View
F I G U R E 1 7 . 3 : T H E U - S P A C E A N D T H E A N T I - S P A C E : C O N V E R S A T I O N S
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1
2
3
4
LISTENING 1: downloading:
habitual patternsof the past
LISTENING 2: factual
connection
LISTENING 3: personal
connection
LISTENING 4:source
connection
DEBATE: stating
differences
sharing andlistening toeach other
authentic sharingand listeningto each other
DIALOGUE: inquiry, thinking
together
dialogue:attending to the
deeper space
COLLECTIVEPRESENCE: connecting to
Source;collective flow
DOWNLOADINGSTAGE DEBATE DIALOGUE PRESENCING
F I G U R E 1 7 . 4 : T H E E V O L U T I O N O F C O N V E R S A T I O N A L F I E L D S T R U C T U R E S
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CENTRALIZATION:MACHINE
BUREAUCRACY
DECENTRALIZATION:DIVISIONS
NETWORKED:RELATIONAL/
MATRIXED
ECOSYSTEMS OF
INNOVATION
SOURCE OF POWER: HIERARCHYcomplying with central rules CENTER-DRIVENlogic: economies of scale (production)
FIELD STRUCTURE
OF ATTENTION FIELD2.
I-in
-it3.
I-in
-you
4. I
-in-n
ow1.
I-in
-me
SOURCE OF POWER: MARKET SUCCESSmeeting market demand PERIPHERY-DRIVENlogic: economies of scope (customer)
SOURCE OF POWER: NETWORKED RELATIONSHIPSmobilized networks RELATIONAL-DRIVENlogic: economies of innovation (product innovation)
SOURCE OF POWER: FIELD OF EMERGING POSSIBILITIESshape innovation ecosystems EMERGING FIELD DRIVENlogic: economies of presencing (eco-system innovation)
F I G U R E 1 8 . 1 : F O U R T Y P E S O F C O O R D I N A T I O N , F O U R G E OM E T R I E S O F P OW E R
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U-S
PAC
E O
FSO
CIA
L EM
ERG
ENC
E:Ec
onom
ies
of c
reat
ion
AN
TI-
SPA
CE
OF
SOC
IAL
PAT
HO
LOG
Y:
Econ
omie
s of
des
truc
tion
CENTRALIZATION:bureaucracy
DECENTRALIZATION:divisions
NETWORKED:relational
ECOSYSTEMS OF INNOVATION:co-sensing and co-creating the emerging whole
INNOVATIONECOSYSTEYMS
CUSTOMERCOMMUNITIES:
enacting
INSTITUTIONALSCLEROSIS:
unable to redirect
INSTITUTIONAL COLLAPSE
redirecting
letting go
embodying
enacting
letting come
suspension
manipulating
abusing
annihilating
INSTITUTIONALIGNORANCE
blinding
entrenching
holding on
CO-EVOLVINGINFRASTRUCTURES
INSTITUTIONALARROGANCE
ABSENCING:institutional hubris
INSTITUTIONALDISINFORMATION,
anomie
Suspension ofCentralized
Power
Redirection ofDecentralized
Power
Letting Go ofMonoinstitutional
Power
Stuck in One Self/Will
Stuck in OneWorld
(us vs. them)
Stuck in OneTruth/View
F I G U R E 1 8 . 2 : T H E U - S P A C E A N D T H E A N T I - S P A C E : O R G A N I Z I N G
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1
2
3
4
FUNCTIONAL PROCESSESAND CENTRALIZED
STRUCTURE: hierarchy
CORE PROCESSES:
connect tocustomer value
creation
STAKEHOLDERCONVERSATON
PROCESS: connect to keystakeholders
ECOSYSTEMINNOVATION
PROCESS: connect to emergingsets of key players
DECENTRALIZEDSTRUCTURE:
markethierarchy
STAKEHOLDERDIALOGUES:
contextsharing
DEEP DIVES: total immersion
journeys
NETWORKED STRUCTURE:
dialogue,market, hierarchy
ECOSYSTEMSENSING:
sensing and realizingof emerging
opportunities
ECOSYSTEMS OFINNOVATION: seeing from thewhole, dialogue,
market, hierarchy
CENTRALIZEDSTAGE DECENTRALIZED NETWORKED ECOSYSTEM
F I G U R E 1 8 . 3 : T H E E V O L U T I O N O F I N S T I T U T I O N A L I Z E D F I E L D S T R U C T U R E S
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POLITICS
CIVIL SOCIETY
BUSINESS
REGULATIONcommittee hearings
ELEC
TIO
NS
polit
ical d
ebat
ePR
OPA
GA
ND
A
CO
NSU
MPT
ION
discourse-based advocacy
CO
MM
ERCIA
LS
BRIBERY, SOFT MONEY,LOBBYING
F I G U R E 1 9 . 1 : C R O S S - S E C T O R C O M M U N I C A T I O N T Y P E S 1 A N D 2
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POLITICS
CIVIL SOCIETY
BUSINESS
REGULATIONcommittee hearings
PUBLICCONVERSATION
COLLECTIVEPRESENCE ANDCO-CREATION
REFE
REN
DA
civic
dial
ogEL
ECTI
ON
Spo
litica
l deb
ate
PRO
PAG
AN
DA
STAK
EHO
LDER D
IALO
G
lead user co-creation
CO
NSU
MPT
ION
discourse-based advocacy
CO
MM
ERCIA
LS
BRIBERY, SOFT MONEY,LOBBYING
F I G U R E 1 9 . 2 : C R O S S - S E C T O R C O M M U N I C A T I O N T Y P E S 1 T H R O U G H 4
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17th–18th 18th–19th 19th–20th 21st Century: Centuries Centuries Centuries Global Ecosystem Mercantilist Liberal Market Social Market Economy State-Driven Economy Economy Economy
Challenge Stability Growth Externalities: Externality-driven internal, external ecosystem innovation
Response: Central rules/ Market/ Negotiation/ Ecosystem New plan competition dialogue presence: Seeing coordination and acting frommechanism the whole
Emergence of State/ Capital/ Civil society/NGO Cross-sectornew institutional government business communities ofactors innovation
Sources and Sticks Sticks Sticks Sticksmechanisms Carrots Carrots Carrotsof power Norms/values Norms/values Presence of the whole
T A B L E 1 9 . 1 : F O U R S T A G E S O F T H E W E S T E R N M A R K E T E C O N O M Y , I T S I N S T I T U T I O N S , A N D I T S S O U R C E S O F P O W E R
TU ch19_9x.qxp_TU ch19_repaged.qxd 6/2/16 4:01 PM Page 332
Stag
eG
over
nmen
tH
ealth
Scho
ols
Com
pani
esN
GO
sB
anks
1.0
Tr
adit
ion
al
Aw
aren
ess:
H
iera
rchy
Dom
inat
ing
stat
eA
utho
rity
and
in
put-
cent
ered
: in
stit
utio
n-dr
iven
Aut
hori
ty a
nd
inpu
t-ce
nter
ed:
teac
her-
driv
en
Cen
tral
ized
: h
iera
rchy
: ow
ner-
driv
en
Pro
gram
-foc
used
: re
acti
ve-d
rive
nTr
adit
ion
al
ban
kin
g:
owne
r-dr
iven
2.0
E
go-S
yste
m
Aw
aren
ess:
M
arke
ts a
nd
Com
peti
tion
Dor
man
t st
ate
Out
com
e-ce
nter
ed:
man
aged c
are–
driv
en
Out
com
e-ce
nter
ed:
test
ing-
driv
en
Dec
entr
aliz
ed:
divi
sion
s:
shar
ehol
der-
and
ta
rget
-dri
ven
Polic
y-fo
cuse
d:
advo
cacy
- and
ca
mpa
ign-
driv
en
Cas
ino
ban
kin
g:
spec
ulat
ion-
driv
en
3.0
St
akeh
olde
r A
war
enes
s:
Net
wor
ks a
nd
Neg
otia
tion
Wel
fare
st
ate
Pat
ient
-cen
tere
d:
need
-dri
ven
path
ogen
esis
Stud
ent-
cent
ered
: le
arni
ng-d
rive
nM
atri
x or
ne
twor
k:
stak
ehol
der-
driv
en
Stra
tegi
c in
itia
tive
–fo
cuse
d:
stak
ehol
der-
driv
en
Soci
ally
re
spon
sibl
e ba
nki
ng:
st
akeh
olde
r-dr
iven
4.0
E
co-S
yste
m
Aw
aren
ess:
A
war
enes
s-B
ased
C
olle
ctiv
e A
ctio
n (A
BC
)
D-4
: dir
ect,
dist
ribu
ted,
de
moc
rati
c,
dial
ogic
Cit
izen
-cen
tere
d:
wel
l-bei
ng-d
rive
n sa
luto
gene
sis
Ent
repr
eneu
rial
-ce
nter
ed:
co-s
ensi
ng- a
nd
co-c
reat
ing-
driv
en
Co-
crea
tive
ec
o-sy
stem
: in
tent
ion-
driv
en
Eco
-sys
tem
- fo
cuse
d:
inte
ntio
n-dr
iven
Tran
sfor
mat
ive
eco-
syst
em
ban
kin
g:
inte
ntio
n-dr
iven
TA
BL
E19
.2:
SE
CT
OR
SO
FT
HE
CU
RR
EN
TIN
ST
IT
UT
IO
NA
LT
RA
NS
FO
RM
AT
IO
N
334
TU ch19_9x.qxp_TU ch19_repaged.qxd 6/2/16 4:01 PM Page 334
Categories Dow
nloading
Seeing Sensing
Presencing C
rystallizing Prototyping Perform
ing
1. Gesture of
Pro
ject
ing
Sus
pend
ing
R
edir
ectin
g
Let
ting
go
“Le
ttin
g co
me”
e
nact
ing
and
em
body
ing
of paying
h
abitu
al
an
d pa
ying
and
divi
ng o
r
a
nd c
onne
ctin
g
th
e fu
ture
that
impr
ovis
ing
a
nd e
mbe
ddin
gattention
j
udgm
ents
att
entio
n
tuni
ng in
to
stil
lnes
s
w
ants
to
mic
roco
sms
in
larg
er
emer
ge
e
colo
gies
2. Place of
From
the
cent
er
Fro
m th
e
F
rom
bey
ond
Fro
m th
e de
ep
F
rom
bei
ng in
From
bei
ng in
From
bei
ng in
operating
o
f on
e’s
own
p
erip
hery
of
on
e’s
so
urce
of
one’
s
di
alog
ue w
ith
d
ialo
gue
with
dia
logu
e w
ith
o
rgan
izat
iona
l
o
ne’s
o
rgan
izat
iona
l
em
ergi
ng
the
futu
re th
at
th
e em
ergi
ng
c
o-ev
olvi
ng
b
ound
ary
or
gani
zatio
nal
b
ound
ary
fut
ure
w
ants
to
futu
re a
nd
e
colo
gies
b
ound
ary
emer
ge
cu
rren
t con
text
s
3. Seeing the
A p
roje
cted
A s
et o
f
A c
urre
nt
h
ighe
st f
utur
e
A
n em
ergi
ng
A
livi
ng
A c
o-ev
olvi
ngworld as:
m
enta
l im
age
int
erac
ting
colle
ctiv
e
poss
ibili
ty
fiel
d of
the
m
icro
cosm
of
ecos
yste
m
obj
ects
fiel
d/w
hole
fut
ure
the
fut
ure
4. Knowledge
opi
nion
ated
e
xplic
it:
T
acit:
Se
lf-tr
ansc
endi
ng
Sel
f-tra
nsce
ndin
g S
elf-t
rans
cend
ing
Sel
f-tra
nsce
ndin
g
j
udgi
ng
“
know
-wha
t”
“kno
w-h
ow”
kn
owle
dge
kno
wle
dge
know
ledg
e
kn
owle
dge
co
-imag
inin
g
c
o-in
spir
ing
c
o-in
tuiti
ng
the
emer
ging
new
colle
ctiv
e
futu
re
m
icro
cosm
s
actio
n
5. Social space
one
-
Tw
o-
Thr
ee-
Four
-
4-d
imen
sion
al
4-
dim
ensi
onal
4-di
men
stio
nal
dim
ensi
onal
d
imen
sion
al
dim
ensi
onal
d
imen
sion
al
spa
ce: c
onne
ct
sp
ace:
con
nect
spac
e: c
onne
ct
s
pace
less
e
xter
ior
poin
t-
in
teri
ority
:
rev
erse
d tim
e-
t
o So
urce
to
to
Sour
ce a
nd
to
Sou
rce
and
men
tal i
mag
es
to
-poi
nt d
ista
nce
o
bser
ver
mov
es
spa
ce:
env
isio
n th
e
cont
ext f
or
th
e co
-evo
lvin
g
bet
wee
n
insi
de th
e
p
erce
ptio
n fr
om
em
ergi
ng f
utur
e s
ituat
iona
l co-
eco
syst
em
obs
erve
r an
d
obse
rved
;
S
ourc
e
c
reat
ion
o
bser
ved
bou
ndar
y
c
olla
pses
6. Social time
D
isem
bodi
ed
C
hron
os
S
low
ing
dow
n
Pre
senc
e in
P
rese
nce
in
Pre
senc
e in
P
rese
nce
in
b
ored
om
s
acre
d st
illne
ss
em
ergi
ng
s
ituat
ed c
o-
eve
ryda
y
im
agin
atio
n
c
reat
ing
pr
actic
es
TA
BL
e2
0.1
: T
he
So
Ci
AL
GR
AM
MA
Ro
Fe
Me
RG
en
Ce
: T
en
CA
Te
Go
Ri
eS
348
TU ch20_9x.qxp_TU ch20_repaged.qxd 6/2/16 4:01 PM Page 348
Categories Dow
nloading
Seeing Sensing
Presencing C
rystallizing Prototyping Perform
ing
7. Collective
C
olle
ctiv
e “d
ead”
A
utop
oiet
ic
C
olle
ctiv
e
P
rese
nce
of
C
ryst
alliz
ing
ena
cted
dee
p
e
mbo
died
dee
psocial body
bod
y (li
near
livin
g sy
stem
phe
nom
enol
ogic
al d
eep
emer
genc
e
dee
p em
erge
nce
em
erge
nce
emer
genc
e(com
plexity)
c
ompl
exity
)
(dy
nam
ic
fiel
ds (s
ocia
l
(
emer
ging
(em
ergi
ng
(e
mer
ging
(em
ergi
ngas:
c
ompl
exity
)
com
plex
ity)
c
ompl
exity
)
com
plex
ity)
c
ompl
exity
)
com
plex
ity)
8. Primary
exte
rior
Pri
mar
ily
L
arge
ly in
teri
oriz
edFu
lly in
teri
oriz
ed
Fully
inte
rior
ized
Ful
ly in
teri
oriz
ed F
ully
inte
rior
ized
causal
c
ausa
tion
e
xter
ior
ca
usat
ion
(
Self
-) ca
usat
ion
(
Self
-) ca
usat
ion
(S
elf-
) cau
satio
n (
Self
-) ca
usat
ion
mechanism
(det
erm
inis
m)
cau
satio
n
9. Epistem
e
Pri
mac
y of
Pri
mac
y of
Pri
mac
y of
Pri
mac
y of
Pri
mac
y of
Pri
mac
y of
Pri
mac
y of
subjectivity:
inte
r/objectivity:
intersubjectivity::
trans-
trans-
trans-
trans-
nai
ve
na
ive
real
ism
,
ph
enom
enol
ogy,
intersubjectivity
intersubjectivity:
intersubjectivity:
intersubjectivity:
con
stru
ctiv
ism
rat
iona
lism
,
herm
eneu
tics
dev
elop
men
tal
inte
gral
col
lect
ive
inte
gral
aes
thet
icsi
nteg
ral
Wilb
er: Z
one
3
sy
stem
s th
eory
(
hus
serl
,
s
choo
ls
p
heno
men
olog
y
of c
o-cr
eatio
n
p
ragm
atis
m o
f
Wilb
er: Z
one
4
hei
degg
er,
(
nis
hida
, Wilb
er
of
emer
ging
s
ocia
l scu
lptin
g
h
aber
mas
,
nan
, Tor
bert
,
s
yste
ms
(Boh
m
h
ellin
ger)
Coh
en, S
tein
er)
C
oope
ride
r,
W
ilber
: Zon
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(CONTINUED
)
349
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1
2
3
4
MATERIALCAUSE
EFFICIENTCAUSE
FINALCAUSE
FORMALCAUSE
FUNCTIONALDETERMINISM
SYSTEMDYNAMICS
SYSTEMSTHINKING
FIELD 4(THEORY U)
PSYCHOLOGICALSCHOOLS
BEHAVIORALDETERMINISM
AI, DIALOGUE,WORLD CAFE
FUTURESEARCH
TELEOLOGICALDETERMINISM
HEGELIAN-MARXIST SCHOOLS
HELLINGERCONSTELLATION
WORK
AUTOPOIETICSOCIAL SYSTEMS
THEORY
STRUCTURALDETERMINISM
CIRCLE 1:maximum exterior causation of
social systems behavior(“exterior determination”)
CIRCLE 4:maximum interiorization of
social systems behavior(self-determination or “freedom”)
F i G U R e 2 0 . 1 : F o U R C A U S e S , F o U R T y P e S o F C A U S A T i o n
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1. CO-INITIATINGListen to others and to whatlife calls you to do
2. CO-SENSINGGo to the places of mostpotential and listen with yourmind and heart wide open
3. CO-PRESENCINGRetreat and reflect, allow theinner knowing to emerge.
4. CO-CREATINGPrototype a microcosm of the newto explore the future by doing
5. CO-EVOLVINGGrow innovation ecosystemsby seeing and acting from theemerging whole
F I g u R E 2 1 . 1 : T H E F I v E M o v E M E n T s o F T H E u P R o C E s s
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CO-INITIATING
3. co-initiatea diverse core groupthat inspires acommon intention
2. connect:listen to and dialoguewith the interestingplayers in the field
1. attend:listen to that which life calls you to do
F I g u R E 2 1 . 2 : T H E F I R s T M o v E M E n T : C o - I n I T I A T I n g
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CO-SENSING
CO-INITIATING
6. observe, observe, observe:suspend your voice of judgement (VoJ) and connect with your sense of wonder
5. take deep-dive journeysto the places ofmost potential
7. practice deep listening and dialogue:connect to others with your mind,heart, and will wide open
8. create collective sensing organsthat allow the system to see itself
4. Form a highly committed teamand clarify essential questions
3. co-initiate2. connect
1. attend
F I g u R E 2 1 . 3 : T H E s E C o n d M o v E M E n T : C o - s E n s I n g
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CO-SENSING
CO-PRESENCING
CO-INITIATING
6. observe, observe, observe
5. take deep-dive journeys
7. practice deep listening and dialogue
8. create collective sensing organs
4. form
who is my self?what is my work?
3. co-initiate2. connect
1. attend
10. letting come:connect and surrender to thefuture that wants to emergethrough you
9. letting go:let go of your old selfand stuff that must die
12. follow your journey:do what you love,love what you do
11. intentional silence:pick a practice that helpsyou to connect with yoursource
13. places of presence:create circles in which youhold one another in thehighest future intention
F I g u R E 2 1 . 4 : T H E T H I R d M o v E M E n T : C o - P R E s E n C I n g
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CO-SENSING
CO-PRESENCING
CO-CREATING
CO-INITIATING
6. observe, observe, observe
5. take deep-dive journeys
7. practice deep listening and dialogue
8. create collective sensing organs
4. form
3. co-initiate2. connect
1. attend
10. letting come9. letting go
12. follow your journey
11. intentional silence 13. places of presence
18. iterate, iterate,iterate:create and adapt andalways be in dialoguewith the universe
17. integrate head,heart & hand:seek it with your hands;don’t think about it,feel it.
16. prototypestrategic microcosmsas a landing strip forthe emerging future
14. power of intention:connect to the future thatstays in need of you—crystallize vision, intent
15. form core groups:five people can change the world
F I g u R E 2 1 . 5 : T H E F o u R T H M o v E M E n T : C o - C R E A T I n g
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CO-SENSING
CO-PRESENCING
CO-CREATING
CO-EVOLVINGCO-INITIATING
6. observe, observe, observe
5. take deep-dive journeys
7. practice deep listening and dialogue
8. create collective sensing organs
4. form
3. co-initiate2. connect
1. attend
10. letting come9. letting go
12. follow your journey
11. intentional silence 13. places of presence
18. iterate, iterate, iterate
17. integrate head, heart & hand
16. prototype strategic microcosms
14. power of intention
15. form core groups
19. co-evolve innovation ecosystems that connectand renew by seeing from the emerging whole
20. create innovation infrastructures by shaping rhythm and safe placesfor peer coaching (supported)
21. social presencingtheater: evolve collectiveawareness throughlevel 4 media
F I g u R E 2 1 . 6 : T H E F I F T H M o v E M E n T : C o - E v o l v I n g
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CO-INITIATING
3. co-initiatea diverse core groupthat inspires acommon intention
2. connect:listen to and dialoguewith the interestingplayers in the field
1. attend:listen to that which life calls you to do
CO-SENSING
6. observe, observe, observe:suspend your voice of judgement (VoJ) and connect with your sense of wonder
5. take deep-dive journeysto the places ofmost potential
7. practice deep listening and dialogue:connect to others with your mind,heart, and will wide open
8. create collective sensing organsthat allow the system to see itself
4. Form a highly committed teamand clarify essential questions
CO-PRESENCING
who is my self?what is my work?
10. letting come:connect and surrender to thefuture that wants to emergethrough you
9. letting go:let go of your old selfand stuff that must die
12. follow your journey:do what you love,love what you do
11. intentional silence:pick a practice that helpsyou to connect with yoursource
13. places of presence:create circles in which youhold one another in thehighest future intention
CO-CREATING
18. iterate, iterate,iterate:create and adapt andalways be in dialoguewith the universe
17. integrate head,heart & hand:seek it with your hands;don’t think about it,feel it.
16. prototypestrategic microcosmsas a landing strip forthe emerging future
14. power of intention:connect to the future thatstays in need of you—crystallize vision, intent
15. form core groups:five people can change the world
CO-EVOLVING
19. co-evolve innovation ecosystems that connectand renew by seeing from the emerging whole
20. create innovation infrastructures by shaping rhythm and safe placesfor peer coaching (supported)
21. social presencingtheater: evolve collectiveawareness throughlevel 4 media
22. intentional grounding:always serve as an instrumentfor the whole
23. relational grounding:connect and dialogue with theglobal social field
24. authentic grounding:connect to your highest self as avehicle for the future to emerge
F I g u R E 2 1 . 7 : T W E n T Y - F o u R P R I n C I P l E s A n d P R A C T I C E s o F T H E u
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Glossary
Aesthetics: The term “aesthetics” comes from the Greek aistesis, “sensual
sensing”; activating all our senses (including the one for sensing beauty).
Anomie: Destruction and loss of social norms and values.
Archemedian point: The leverage point that, if focused on, could enable
us to shift the whole system.
Atomie: Fragmentation, destruction, and loss of social structure; a term
coined by the peace researcher Johan Galtung.
Autopoietic: Autopoiesis literally means “auto (self)-creation” (from the
Greek auto, “self-” and poiesis, “creation”). The term was originally introduced
by the Chilean biologists Francisco Varela and Humberto Maturana in 1973.
The notion of autopoiesis is often associated with that of self-organization;
that is, with a system in which the elements create and re-create themselves.
Niklas Luhmann introduced this theory to the social sciences.
Ba: The Japanese word for a “place” (or “field”) that is not only a physical
place but also a social, mental, and intentional place. The Japanese philosopher
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Kitaro Nishida made this term a cornerstone of his work. The Japanese man-
agement scholar Ikujiro Nonaka introduced this term as a central concept in
his theory and practice of knowledge in creating companies. Ba, in his view, is
context-in-motion.
Blank canvas: The place or state where we connect with our sources of cre-
ativity and inspiration and create from nothing.
Blind spot: The inner place (source) from which our attention, intention,
and action originate. This dimension of our reality can be accessed only if we
redirect the beam of our observation back onto the observing self.
Causa efficiens: The efficient cause or the beginning of movement or
agency (one of the four types of causation Aristotle differentiates).
Causa finalis: The final cause or the final goal or purpose that drives what
we create in the now (one of the four types of causation Aristotle differentiates).
Causa formalis: The formal cause or the pattern, form, or shape into
which something comes into being (one of the four types of causation
Aristotle differentiates).
Causa materialis: The material cause or the material, physical, or structur-
al conditions that shape the way reality unfolds (one of the four types of cau-
sation Aristotle differentiates).
Co-creating: The movement of the U that enables us to explore the future
by doing; enacting prototypes of the future by linking the intelligences of the
head, heart, and hands and by iterating through the guidance of rapid-cycle
feedback from all stakeholders in real time.
Co-evolving: The movement of the U that helps us interweave and link
with the larger eco-system; by co-evolving, we begin to see, strategize, and act
from presencing the emerging whole.
Co-initiating: The movement of the U that helps us listen to what life calls
us to do in order to crystallize an initial sense of intention and direction. We
co-initiate by listening attentively to others, to ourselves, and to what
emerges from constellations or circles of people that we help bring together.
Co-presencing: The movement of the U that helps us connect to our deep-
est sources of inspiration and stillness—and to the place from which the
future possibility begins to arise. This movement merges three different types
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of presence: of the future, the past, and the authentic self. It shifts the place
from which the self emerges to the highest future possibility—to our self.
Co-Sensing: The movement of the U that helps us connect with and tune
in to the contexts that matter; moving into a state of seeing in which the
boundary between observer and observed begins to collapse and in which the
system begins to see itself.
Community of Practice: A group of people that engages in a learning
process based on a common interest in some subject or problem and collab-
orates over an extended period to share experiences and ideas, and to find
solutions. The term was first used in 1991 by Jean Lave and Etienne Wenger.
Crystallizing: Envisioning the future that seeks to emerge from a deep
connection with source.
Deep dive: Connecting deeply to a context by putting yourself into the
shoes of the other; going on a total immersion journey.
Downloading: reenacting habitual patterns of action, conversation, and
thought.
Double-loop learning: Learning that goes beyond the single loop and
reflects on the governing variables and deep assumptions that guide the nor-
mal action learning process. The term was coined by Chris Argyris and Don
schön.
Dynamic complexity: situations characterized by a delay or distance
between cause and effect in space or time.
Embodying: The capacity to bring the new into an institutionalized level
of reality by embedding it in new practices, processes, and infrastructures
while maintaining a connection to source.
Emerging complexity: A situation characterized by emerging profound or
disruptive change; the ambivalent feeling that something is going to change
but you have no idea what it is and how you should respond; the solutions
are unknown, the problem is still unfolding, and the key stakeholders are not
clearly defined.
Enacting: The capacity to bring the new into reality by improvising and
prototyping while maintaining a connection to the source of your inspira-
tion; linking the intelligence of the head, heart, and hands.
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Explicit Knowledge: Knowledge that can be expressed, for instance, in
spreadsheets and e-mails.
Feldgang: A field walk.
Field: The total set of connections that are mutually interdependent.
Field structure of attention: The relationship between observer and
observed, the quality of how we attend. That quality differs depending on the
place or position from which our attention originates relative to the organi-
zational boundary of the observer and the observed (I-in-me, I-in-it, I-in-you,
I-in-now).
Holon: From the Greek holos, “whole,” with the suffix on, which, as in
“proton” or “neutron,” suggests a particle or part. The term was coined by
Arthur Koestler to describe the hybrid nature of subwholes/parts in real-life
systems; holons are simultaneously self-contained wholes of their subordi-
nated parts and dependent parts when seen from the inverse direction.
I-in-it: The second field structure of attention in a social or cognitive sys-
tem: the source of attention originates from the boundary between the
observer and the observed; I see the world from outside, that is, as a set of
exterior objects.
I-in-me: The first field structure of attention in a social or cognitive sys-
tem: the source of attention originates from inside my own boundaries; I see
the world as a confirmation of my own mental models and structures.
I-in-now: The fourth field structure of attention in a social or cognitive sys-
tem: the source of attention is operating from the source of the future that is
seeking to emerge; the boundary between observer and observed is fully
inverted (umgestülpt) or transcended; I see the world from a surrounding
sphere, that is, from a holding place that allows the emerging future to come
into being. The I-in-now is the capacity of the seer to redirect the beam of
attention and intention across all levels and fields; the capacity of a system to
shift the place from which its attention, intention, and action originate.
I-in-you: The third field structure of attention in a social or cognitive sys-
tem: the source of attention is shifting beyond my boundaries into the field,
my perception begins to happen from the whole; the boundary between
observer and observed collapses; I see the world from within, that is, from
the place where the manifest world is coming into being—from the field.
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Intersubjectivity: The web of collectively evolving relationships.
Leadership: The capacity of a system to sense and shape its future. The
Indo-European root of the word “leadership,” *leith, means “to go forth,” “to
cross a threshold,” or “to die.” That root meaning, which suggests that the
experience of letting go and then going forth into another world that begins
to take shape only once we overcome the fear of stepping into the unknown,
is at the very heart and essence of leadership.
Learning: There are two types and sources of learning: learning from the
past and learning from the future as it emerges. Learning from the past is
based on the normal learning cycle (act, observe, reflect, plan, act), while
learning from the future as it emerges is based on the process and practice
of presencing (suspending, redirecting, letting go, letting come, crystallizing,
envisioning, enacting, embodying).
Letting come: The capacity to crystallize and envision the future that you
want to create while staying connected to the source of your inspiration.
Letting go: The capacity to let go of your old self and your old identities
and intentions in order to create an open space for your emerging or authen-
tic self to manifest.
Macro: The institutional level.
Meso: The group or face-to-face level.
Micro: The individual level.
Morphic field: A field within and around a morphic unit that organizes its
characteristic structure and pattern of activity. Morphic fields underlie the
form and behavior of holons or morphic units at all levels of complexity. (The
hypothesis of morphic fields has been proposed by the biologist rupert
sheldrake and is not generally accepted by the mainstream scientific com-
munity at this point.)
Morphic resonance: The influence of previous structures of activity on
subsequent similar structures of activity organized by morphic fields.
Through morphic resonance, formative influences pass through space and
time, but they come only from the past.
Mundo: The global system level.
Objectivity: The it-world of quasi-objective facts and things (third-person
view).
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Open heart: The capacity to redirect attention and to use one’s heart as an
organ of perception (“seeing with the heart”); to shift the place from which
your perception happens to the other or to the field/whole; to access our
sources of EQ (emotional intelligence).
Open mind: The capacity to suspend judgment and to inquire; to see
something with fresh eyes; to access our sources of IQ (intellectual intelli-
gence).
Open will: The capacity to let go of one’s old identities and intentions and
tune into the future that is seeking to emerge through me or us; to let-go of
our old self and to let-come our emerging authentic self; to access our
sources of sQ (spiritual intelligence).
Organization: Collective action for a common purpose; organizational
structure is the “sum total of the ways in which its labor is divided into dis-
tinct tasks and then its coordination is achieved among these tasks” (H.
Mintzberg).
Management: From the Latin manu agere, “to lead by the hand”; the
process of coordinating to get things done.
Pathogenesis: The mechanism by which certain factors cause disease;
(pathos = disease, genesis = development).
Presencing: To sense, tune in, and act from one’s highest future poten-
tial—the future that depends on us to bring it into being. Presencing blends
the words “presence” and “sensing” and works through “seeing from our
deepest source.”
Prototyping: To create microcosms that allow us to explore the future by
doing. Prototypes function as landing strips for the future. They work
through the principle of “failing early to learn quickly” (IDEo).
Redirecting: The capacity to shift your attention from an object to the
source from which that object is enacted and coming into being moment by
moment.
Salutogenesis: An alternative medicine concept that focuses on factors
that support human health and well-being rather than on factors that cause
disease; (the term salutogenesis comes from the Greek salut = health, and
genesis = development).
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self: Current self, ego.
Self: one’s highest future possibility; higher self.
Self-transcending knowledge: Not-yet-embodied knowledge, such as
inspiration in action or intuition in action.
Sensing: The view from within—when seeing and perception begin to
happen from the field. When you enter the state of sensing, you experience
a collapse of boundary between observer and observed.
Single-loop learning: When we reflect on our actions (but not on our deep
assumptions that govern them).
Social complexity: The differences in interests, cultures, mental models,
and history that the various stakeholders of a situation bring into play.
Social field: the structure of the relationship among individuals, groups,
organizations, and systems that gives rise to collective behaviors and out-
comes.
Social grammar: The hidden rules, structures, and inflection points that
enable certain types of evolution and emergence to happen. This term comes
from a conversation the author had with reinhard Kahl.
Structural coupling: In Living systems theory, this denotes the co-adaptation
and co-evolution of an organism within its environment; it allows for two-way
interaction, co-dependence, and co-evolution.
Subjectivity: The I-world of the first-person perspective.
Suspending: The capacity to suspend one’s Voice of Judgment (VoJ) and
to attend to the situation at hand.
Structure of attention: The quality of our attention, which differs depend-
ing on the position from where our attention originates relative to the orga-
nizational boundary of the observer (I-in-me, I-in-it, I-in-you, I-in-now).
Tacit Knowledge: Embodied knowledge.
Theory U: A theoretical framework for the analysis of principles, prac-
tices, and processes that differentiate among four types of emergence and
antiemergence: the four types differ in terms of their source (or their struc-
ture of attention) with respect to where their activity is enacted or per-
formed from. Theory U illuminates the source level of enacted systems (or
social systems).
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Trans-subjectivity: The world of self; of living presence (Husserl).
u.lab: The MITx MooC (Massive open online Course) course
“Transforming Business, society, and self,” which had 75,000 participants
in 185 countries in 2015.
u.school: The vision of a global action university for awareness-based sys-
tems change that ingrates sciences, consciousness, and profound social
change.
VOC: Voice of Cynicism.
VOF: Voice of Fear.
VOJ: Voice of Judgment.
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