vocational student handbook -...

SELC Vocational Student Handbook

Student Handbook_January 2017.docx of 49

SELC VOCATIONAL

STUDENT HANDBOOK



Table of contents

Welcome Message from SELC ............................................................................. 4

SELC Institution Details .................................................................................... 5

Registration, Orientation and USI ......................................................................... 7

1 SELC Vocational Courses ................................................................................. 8

1.1 SIS30315 Certificate III in Fitness .............................................................. 8

1.2 SIS40215 Certificate IV in Fitness .............................................................. 9

1.3 CHC30113 Certificate III in Early Childhood Education and Care ............................. 9

1.4 CHC50113 Diploma of Early Childhood Education and Care ............................... 11

1.5 Package Option: CHC30113 Certificate III in Early Childhood Education and Care and

CHC50113 Diploma of Early Childhood Education and Care ........................................ 13

1.6 BSB30415 Certificate III in Business Administration ........................................ 16

1.7 BSB51415 Diploma of Project Management ................................................. 17

2 Delivery and Assessment ........................................................................... 17

2.1 Delivery of Vocational Courses ............................................................... 17

2.2 Integrated E-learning ......................................................................... 18

2.3 Industry Environments ....................................................................... 18

2.4 Mandatory Work Placement Policy .......................................................... 19

2.5 Assessment Requirements ................................................................... 20

2.6 Assessment Submission ...................................................................... 20

2.7 Missed Assessment ........................................................................... 21

2.8 Reassessment ................................................................................. 21

2.9 Plagiarism (copying) .......................................................................... 22

3 Policy Guidelines ................................................................................... 22

3.1 Deferring or suspending a Course ........................................................... 22

3.2 Recognition of Prior Learning (RPL) or Credit Transfer (CT) ................................ 23

3.3 Course Progress Policy and Procedure ...................................................... 23

3.4 Academic Course Progress Policy ............................................................ 25

3.5 Student Release/Transfer Policy ............................................................. 26

3.6 Extension of Student Study ................................................................... 27

3.7 Reduction of Student Study .................................................................. 27

3.8 Holidays ....................................................................................... 28

3.9 Special Leave .................................................................................. 28

3.10 Sick leave ...................................................................................... 28

3.11 Payment of Tuition Fees ...................................................................... 29

3.12 Disclosure of Information .................................................................... 30

3.13 Grievance and Appeals ....................................................................... 30

3.14 Student Support & Consultation ............................................................. 33

4. General administrative matters ................................................................... 33

4.1 Change of Address or Contact Details ....................................................... 33

4.2 Leave Application Procedure ................................................................. 33

4.3 Overseas Student Health Cover .............................................................. 34

4.4 Termination ................................................................................... 34



4.5 Extending Course Duration ................................................................... 34

4.6 Student Request Forms ....................................................................... 34

4.7 Changing Classes .............................................................................. 34

4.8 SELC Campus Guidelines ...................................................................... 35

4.9 SELC Classroom Guidelines ................................................................... 35

4.10 Student Feedback ............................................................................. 36

5 Students Rights and Responsibilities .............................................................. 36

6 Discrimination and Harassment ................................................................... 36

7 Emergency Evacuation Procedures ................................................................ 37

8 Course Requirements and Payments .............................................................. 37

9 Terms and Conditions .............................................................................. 38

10 Refund and Cancellation ........................................................................... 38

11 Change of Session / Class change .................................................................. 40

12 Transferring to another provider .................................................................. 40

13 Process for Transferring to another provider ..................................................... 41

14 Granting a Letter of release ........................................................................ 41

15 Health ............................................................................................... 42

15.1 Health Cover .................................................................................. 42

15.2 Doctors ........................................................................................ 42

15.3 Dentists ........................................................................................ 42

15.4 Hospitals ....................................................................................... 42

16 Life in Australia ..................................................................................... 42

16.1 Cost of Living .................................................................................. 42

16.2 Banking ........................................................................................ 43

16.3 Transport ...................................................................................... 43

16.4 Useful Contacts & Information ............................................................... 43

16.5 What to do in Sydney ......................................................................... 44

17 Homestay ........................................................................................... 45

17.1 Homestay Rules ............................................................................... 45

17.2 Homestay Cancellation Policy ................................................................ 45

17.3 Alternative Accommodation ................................................................. 46

17.4 Extension Placement Fee ..................................................................... 46

17.5 Second Placement Fee ........................................................................ 46

18 SELC Services and Facilities ........................................................................ 46

18.1 Reception ...................................................................................... 46

18.2 Social Activities ................................................................................ 46

18.3 Student Room ................................................................................. 46

18.4 Student Counselling ........................................................................... 47

19 Summary of fees

20 Maps for SELC Bondi and City Campuses ......................................................... 49



Welcome Message from SELC

We are pleased to welcome you to SELC, an international college that has been providing quality education since 1985 to students from every part of the globe. SELC has gained a reputation for being a quality college that cares about the total learning and life experience of our students. The career pathway you have decided to embark upon will be a journey to a successful career that starts here at SELC. We understand the importance of providing quality education, industry standard facilities and outstanding support services. Through a combination of theory and practical experience, our courses will equip you with the skills required to compete in a global market. Our students’ success comes from integrating three elements into the delivery and assessment program for all vocational courses:

1. Skills acquisition 2. Real Industry Experience 3. Industry networking

So that your career pathway ensures you have a successful study/work/life balance, SELC provides students with an outstanding social and welfare program offering free or great value social activities that cater to a wide range of interests. This social time spent together with class mates will set you up with friends and associates for life. Enjoy your new life journey! The SELC Team



SELC Student Handbook The SELC Student handbook is for vocational students who enrol in a SELC AQF qualification to provide essential information from induction to graduation to ensure that students graduate as job ready and having a positive Australian life experience.

SELC Institution Details

SELC Australia Pty Ltd t/a SELC Sport and Fitness Career College Australia SELC Australia Pty Ltd t/a SELC Career College Australia Head Office/Bondi Junction Campus:

Level 2, 19 - 23 Hollywood Ave, Bondi Junction NSW 2022 Australia Tel: +61 (0)2 8305 5600 Fax: +61 (0)2 9389 6977

City Campus:

Level 6, 56 – 58 York Street, Sydney NSW 2000 Tel: +61 (0)2 9262 3403 Fax: +61 (0)2 9262 3402

CRICOS Provider Number: 00051M

RTO ID: 91721

Websites: www.selc.com.au; www.selcfitness.edu.au; www.scca.edu.au

SELC Staff The following chart provides details of SELC staff that will provide support and assistance during your study duration at SELC:

Department: Position Name

Department Directors & Executives

CEO Mr. Terada

Managing Director Kevin Warham

RTO Manager Esha Prasher

VET Academic Department

VET Course Coordinator – Fitness Vanessa Pinheiro de Lima

VET Course Coordinator - Early Childhood Education & Care Vivienne Medway

Work Placement Coordinator - Early Childhood Education & Care Denise Alley

VET Course Coordinator - Business Christopher Wood

Fitness Trainers/Mentors Vanessa Pinheiro de Lima

Trent Elkin

Michael Lowe

Boris Bojanovic

Nicholas Wong

Early Childhood Trainers/Mentors Amanda Perrett

Aline Majado

Coco Lambert

Denise Alley

Denise Mc Garry

Jihee Han

Jyoti Singh

Kim Stanton

http://www.selc.com.au/

http://www.selcfitness.edu.au/

http://www.scca.edu.au/



Kylie Dorrian

Kamal Chahal

Lynda Gorman

Mary Mangru

Vesna Nizic

Business Trainer/Mentors Christopher Wood

Paula Noctor

Melissa Wood

Administration Registrar Emma Gilmour

VET Administration Manager/Student Services Gabriela Borgova

VET Administration Assistant/Registrar Chihiro Kuroda

SELC City Campus Receptionist – day Pavla Safarova

SELC City Campus Receptionist - evening Jenny Lee

SELC Bondi Campus Receptionist – day Gisele Vilaca

SELC Bondi Campus Receptionist - evening Barbora Studnickova

Accommodation Coordinator Izumi Ikuta

Social Activities Coordinator Bert Colombi

Student Career Advisor Kylie Dorrian

Student Services IT support Manabu Abe

SELC Staff Contact Details The following chart provides details of SELC vocational staff that will provide support and assistance during your study duration at SELC:

Department: Name Email

SELC Vocational Department

Kevin Warham [email protected]

Esha Prasher [email protected] Gabriela Borgova [email protected]

Chihiro Kuroda [email protected] Vivienne Medway [email protected]

Vanessa Pinheiro de Lima [email protected]

Denise Alley (WP Coordinator) [email protected]

Christopher Wood [email protected] Kylie Dorrian [email protected]

Manabu Abe (IT support) [email protected]

Early Childhood Education and Care

Aline Majado (trainer) [email protected]

Anita Norvill (WP assessor) [email protected]

Amanda Perrett (trainer) [email protected]

Coco Lambert (trainer) [email protected]

Denise Alley (trainer) [email protected]

Denise McGarry (trainer) [email protected] Jihee Han (trainer) [email protected]

Jyoti Singh (trainer) [email protected]

Kamal Chahal (trainer) [email protected]

Kim Stanton (trainer) [email protected]

Kylie Dorrian (trainer) [email protected]

mailto:[email protected]























Lynda Gorman (trainer) [email protected]

Mary Mangru (trainer) [email protected]

Shauna Ottery (WP assessor) [email protected]

Vanessa Iakovakis (WP assessor) [email protected]

Vesna Nizic (trainer) [email protected]

Fitness

Vanessa Pinheiro de Lima [email protected]

Michael Lowe [email protected]

Boris Bojanovic [email protected]

Nicholas Wong [email protected]

Trent Elkin (trainer) [email protected]

Business

Christopher Wood [email protected]

Paula Noctor [email protected]

Melissa Wood [email protected]

Registration, Orientation and USI

Registration and orientation is provided as an essential support for SELC students to ensure the conditions for study in Australia, determinants for successful academic progress, and enjoying their Australian life experience is clearly understood from the first day. The orientation is normally one week prior to your course commencement (refer to the Letter of Offer for your orientation date). The orientation day will include the following schedule:

Registration to complete required SELC forms

Welcome session including key SELC staff, guest speaker(s) – industry/government

Overview of life in Australia

Academic and general administrative matters

SELC policies & requirements for satisfactory progress

Student visa conditions overview

Grievance procedures

Maintaining current contact information

SELC social activities - Study Tours & Accommodation Coordinator

Resource and uniform allocation

Payment of any outstanding fees

Students will receive guidance in how to apply for the Unique Student Identifier USI (mandatory for all vocational students in Australia)

Students who do not commence on the published start date and commence by the default date will be registered and undergo orientation. However, industry & government guest speakers and local tours will not be conducted. USI – Unique Student Identifier ALL students studying a vocational course in Australia are required to have a USI. It's free and easy to apply. Please apply at usi.gov.au and forward your USI email to: [email protected]











http://usi.gov.au/




What is a USI? Your USI is a unique student number that links to an online account that contains all your training records and results (transcript) that you have completed from 1 January 2015 onwards. When applying for a job or enrolling in further study, you will often need to provide your training records and results (transcript). One of the main benefits of the USI is the ability to provide students with easy access to their training records and results (transcript) throughout their life. You can access your USI account online from your computer, tablet or smart phone any time. How to get a USI It's free and easy to create your own USI and will only take a few minutes of your time. All international students in Australia will have been issued with an Australian Visa. This will let you use your passport as proof of ID when creating your USI. Please go to usi.gov.au and select Create Your USI. You should note down your USI and keep it somewhere safe. Please let us know your USI once you have it as we need to include this in your student file.

1 SELC Vocational Courses

1.1 SIS30315 Certificate III in Fitness

CRICOS Code: 091882G Duration: 30 weeks delivery (plus holidays) Course Outcomes: SIS30315 Certificate III in Fitness provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring autonomous work within a defined range of exercise instruction situation and activities. Qualification outcomes focus on providing exercise instruction for group, aqua and gym programs.

Module Unit of Competency Core/Elective

* Module A: Working in the fitness industry, Screening and appraisal processes

SISXIND001 Work effectively in sport, fitness and recreation environments

core

SISXCCS001 Provide Quality Service core

SISXFAC001 Maintain equipment for activities core

SISFFIT001 Provide health screening and fitness orientation

core

SISFFIT005 Provide healthy eating information core

SISFFIT006 Conduct fitness appraisals elective

Module B: Health and safety considerations, Anatomy & physiology, Fitness Programming

HLTAID003 Provide first aid elective

BSBRSK401 Identify risk and apply risk management process

elective

HLTWHS001 Participate in workplace health and safety elective

SISFFIT004 Incorporate anatomy and physiology principles into fitness programming

core

SISFFIT003 Instruct fitness programs core

* Module C: Working with specific

SISFFIT007 Instruct group exercise sessions elective

SISFFIT008 Instruct water-based fitness activities elective



populations, group exercise specialisations

SISFFIT002 Recognise and apply exercise consideration for specific populations

core

SISFFIT011 Instruct approved community fitness programs

elective

SISFFIT014 Instruct exercise to older clients core

*Entry point at Module A or Module C

SELC has arrangements in place to work with the following partners to deliver & assess SIS30313 Certificate III in Fitness:

Training Course Professionals (RTO ID 91118) : deliver HLTAID003 Provide first aid (deliver & assess at SELC)

UNSW Fitness & Aquatic Centre : deliver SISFFIT310A Plan and deliver water based fitness in their aqua facilities (facilities only)

Australian Education and Training Centre (RTO ID 41105): deliver HLTAID003 Provide first aid (deliver & assess at SELC)

1.2 SIS40215 Certificate IV in Fitness

CRICOS Code: 091883F Duration: 40 weeks delivery (plus holidays) Course Outcomes: SIS40215 Certificate IV in Fitness provides the skills and knowledge for an individual to be competent in a range of activities and functions within the fitness industry, including working independently in a broad range of settings, such as within fitness centres, gyms, pools, community facilities and in open spaces. Those students graduating with this level of competency will be expected to train individual clients, on a one-on-one basis, and may include older clients and children.

1.3 CHC30113 Certificate III in Early Childhood Education and Care

CRICOS Code: 081686E Duration: 30 weeks delivery (plus holidays) Course Outcomes: The CHC30113 Certificate III in Early Childhood Education & Care reflects the role of educators in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support children’s well being, learning and development. Students will be involved in theory and practical training to gain the qualification as the training is offered through blended delivery strategies predominantly institutional pathway integrated with on-line learning and industry/work placement in early childhood education and care services.




A Legislation, Policy & Safety

CHCLEG001 Work legally and ethically core

CHCPRT001 Identify and respond to children and young people at risk

core

CHCECE009 Use an approved learning framework to guide practice

core

CHCECE004 Promote and provide healthy food and drinks core

CHCECE002 Ensure the health and safety of children core

HLTWHS001 Participate in workplace health and safety core

HTLAID004 Provide an emergency first aid response in an education and care setting (delivered by another Registered Training Organisation)

core

B Caring for Children & Sensitive Practice

CHCECE003 Provide care for children core

CHCECE005 Provide care for babies and toddlers core

CHCECE007 Develop positive and respectful relationships with children

core

CHCECE001 Develop cultural competence core

CHCDIV002 Promote Aboriginal and Torres Strait Islander cultural safety

core

C Supporting Children’s Development

CHCECE013 Use information about children to inform practice core

CHCECE006 Support behaviour of children and young people elective

CHCECE011 Provide experiences to support children’s play and learning

core

CHCECE010 Support the holistic development of children in early childhood

core

CHCECE012 Support children to connect with their world elective

CHCORG303C Participate effectively in the work environment elective

SELC has integrated the mandatory work placement requirements to ensure that the delivery of this qualification, assessment and workplace experience comply with the rules of the training package:

Module A: Weeks 1-8: Face to face delivery (4 evenings OR 2 days per p/w) Week 9: HLTAID004 delivered by St John First Aid RTO ID 88041 (2 days) Week 10: Work placement (40 hours 5 days per week) Module B: Week 11-18: Face to face delivery (4 evenings OR 2 days per p/w) Weeks 19- 20: Work placement (80 hours 5 days per week x 2 weeks) Module C: Week 21-28: Face to face delivery (4 evenings OR 2 days per p/w) Week 29: Work placement (40 hours 5 days per week) Week 30: Face to face delivery (4 evenings OR 2 days per p/w)



1.4 CHC50113 Diploma of Early Childhood Education and Care

CRICOS Code: 081687D Duration: 60 weeks delivery (plus holidays) Course Outcomes: The CHC50113 Diploma of Early Childhood Education & Care reflects the role of early childhood educators who are responsible for designing and implementing the curriculum in early childhood education and care services. In doing so they work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They may have the responsibility for supervision of volunteers or other staff. Students will be involved in theory and practical training to gain the qualification as the training is offered through blended delivery strategies predominantly institutional pathway integrated with on-line learning and industry/work placement in early childhood education and care services. Module Unit of Competency Core/Elective




core


core

CHCECE004 Promote and provide healthy food and drinks

core


HLTWHS001 Participate in workplace health and safety elective

HTLAID004 Provide an emergency first aid response in an education and care setting (delivered by St John RTO ID 88041)

core

B Caring for Children and Sensitive Practice




core

CHCECE001 Develop cultural competence core CHCDIV002 Promote Aboriginal and Torres Strait Islander cultural safety

core

C Inclusion of families and children

CHCECE021 Implement strategies for the inclusion of all children

core

CHCECE020 Establish and implement plans for developing cooperative behaviour

core

CHCECE026 Work in partnership with families to provide appropriate education and care for children

core

CHCECE017 Foster the holistic development and wellbeing of the child in early childhood

core



D Children’s development and curriculum design


core

CHCECE018 Nurture creativity in children core

CHCECE024 Design and implement the curriculum to foster children’s learning and development

core

CHCECE023 Analyse information to inform learning core

CHCECE022 Promote children’s agency core

E Service management

CHCECE019 Facilitate compliance in an education and care service

core

CHCECE025 Embed sustainable practices in service operations

core

CHCINM002 Meet community information needs elective

HLTWHS003 Maintain work health and safety core

CHCECE016 Establish and maintain a safe and healthy environment for children

core

F Leadership CHCPRP003 Reflect on and improve own professional practice

elective

BSBLED401 Develop teams and individuals elective

CHCMGT003 Lead the work team elective

BSBWOR301 Organise personal work priorities and development

elective

SELC has integrated the mandatory work placement requirements to ensure that the delivery of this qualification, assessment and workplace experience comply with the rules of the training package: Module A: Weeks 1-8: Face to face delivery (4 evenings OR 2 days per p/w) Week 9: HLTAID004 delivered by St John First Aid RTO ID 88041 (2 days) Week 10: Work placement (40 hours 5 days per week) Module B: Week 11-18: Face to face delivery (4 evenings OR 2 days per p/w) Weeks 19- 20: Work placement (80 hours 5 days per week x 2 weeks) Module C: Week 21-28: Face to face delivery (4 evenings OR 2 days per p/w) Week 29: Work placement (40 hours 5 days per week) Week 30: Face to face delivery (4 evenings OR 2 days per p/w) Module D: Week 31-38: Face to face delivery (4 evenings OR 2 days per p/w) Week 39- 40: Work placement (80 hours 5 days per week x 2 weeks)



Module E: Week 41- 48: Face to face delivery (4 evenings OR 2 days per p/w) Week 49: Work placement (40 hours 5 days per week) Week 50: Face to face delivery (4 evenings OR 2 days per p/w) Module F: Week 51-57: Face to face delivery (4 evenings OR 2 days per p/w) Week 58 - 59: Work placement (80 hours 5 days per week x 2 weeks) Week 60: Face to face delivery (4 evenings OR 2 days per p/w)

1.5 Package Option: CHC30113 Certificate III in Early Childhood Education and Care and CHC50113 Diploma of Early Childhood Education and Care

CRICOS Codes: 081686E/081687D Duration: 70 weeks delivery (plus holidays)





core


core

CHCECE004 Promote and provide healthy food and drinks core


HLTWHS001 Participate in workplace health and safety core

HTLAID004 Provide an emergency first aid response in an education and care setting (delivered by St John RTO ID 88041)

core

B Caring for Children & Sensitive Practice




core

CHCECE001 Develop cultural competence core CHCDIV002 Promote Aboriginal and Torres Strait Islander cultural safety

core

C

CIII Supporting Children’s Development

CHCECE013 Use information about children to inform practice core

CHCECE006 Support behaviour of children and young people elective

CHCECE011 Provide experiences to support children’s play and learning

core

CHCECE010 Support the holistic development of children in early childhood

core

CHCECE012 Support children to connect with their world elective

CHCORG303C Participate effectively in the work environment elective



Successful completion of CHC30113 Certificate III in Early Childhood Education and Care

C Dip

Inclusion of families and children

CHCECE021 Implement strategies for the inclusion of all children core

CHCECE020 Establish and implement plans for developing cooperative behaviour

core

CHCECE026 Work in partnership with families to provide appropriate education and care for children

core


core

D Children’s development and curriculum design


core

CHCECE018 Nurture creativity in children core

CHCECE024 Design and implement the curriculum to foster children’s learning and development

core

CHCECE023 Analyse information to inform learning core

CHCECE022 Promote children’s agency core

E Service management

CHCECE019 Facilitate compliance in an education and care service

core

CHCECE025 Embed sustainable practices in service operations core

CHCINM002 Meet community information needs elective

HLTWHS003 Maintain work health and safety core

CHCECE016 Establish and maintain a safe and healthy environment for children

core

F Leadership CHCPRP003 Reflect on and improve own professional practice elective

BSBLED401 Develop teams and individuals elective

CHCMGT003 Lead the work team elective

BSBWOR301 Organise personal work priorities and development

elective

Successful completion of CHC50113 Diploma of Early Childhood Education and Care

SELC has integrated the mandatory work placement requirements to ensure that the delivery of this qualification, assessment and workplace experience comply with the rules of the training package: Module A: Weeks 1-8: Face to face delivery (4 evenings OR 2 days per p/w) Week 9: HLTAID004 delivered by St John First Aid RTO ID 88041 (2 days) Week 10: Work placement (40 hours 5 days per week) Module B: Week 11-18: Face to face delivery (4 evenings OR 2 days per p/w) Weeks 19- 20: Work placement (80 hours 5 days per week x 2 weeks) Module C CIII: Week 21-28: Face to face delivery (4 evenings OR 2 days per p/w) Week 29: Work placement (40 hours 5 days per week) Week 30: Face to face delivery (4 evenings OR 2 days per p/w)



Module C Dip: Week 31-38: Face to face delivery (4 evenings OR 2 days per p/w) Week 39: Work placement (40 hours 5 days per week) Week 40: Face to face delivery (4 evenings OR 2 days per p/w) Module D: Week 41 - 48: Face to face delivery (4 evenings OR 2 days per p/w) Week 49 - 50: Work placement (80 hours 5 days per week x 2 weeks) Module E: Week 51- 58: Face to face delivery (4 evenings OR 2 days per p/w) Week 59: Work placement (40 hours 5 days per week) Week 60: Face to face delivery (4 evenings OR 2 days per p/w) Module F: Week 61- 67: Face to face delivery (4 evenings OR 2 days per p/w) Week 68 - 69: Work placement (80 hours 5 days per week x 2 weeks) Week 70: Face to face delivery (4 evenings OR 2 days per p/w)

Mandatory Work Placement and First Aid Schedule Please plan ahead to accommodate the following schedule:

Certificate III in Early Childhood Education and Care – 3 terms WORK PLACEMENT BLOCKS

Module A: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 10 FIRST AID: WEEK 9 (2 Days – DAY 1-2 08:30AM – 4:30PM ALL STUDENTS)

Module B: TWO week block work placement (10 days x 8 hours/ day = 80 hours). WEEKS 9 & 10

Module C: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9

Diploma of Early Childhood Education and Care – 6 terms WORK PLACEMENT BLOCKS

Module A: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 10 FIRST AID: WEEK 9 (2 Days – DAY 1-2 08:30AM – 4:30PM ALL STUDENTS)


Module C: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9

Module D: TWO week block work placement (10 days x 8 hours/ day = 80 hours). WEEKS 9 & 10

Module E: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9 Module F: TWO week block work placement (10 days x 8 hours/ day = 80 hours). WEEKS 8 & 9

Certificate III + Diploma of Early Childhood Education and Care – Package- – 7 terms WORK PLACEMENT BLOCKS

Module A: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 10

FIRST AID: WEEK 9 (2 Days – DAY 1-2 08:30AM – 4:30PM ALL STUDENTS)




Module C CIII: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9

Students receive Certificate III in Early Childhood Education and Care after 3 terms

Module C Dip: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9

Module D: TWO week block work placement (10 days x 8 hours/ day = 80 hours). WEEKS 9 & 10

Module E: One week block work placement (5 days x 8 hours/ day = 40 hours). WEEK 9

Module F: TWO week block work placement (10 days x 8 hours/ day = 80 hours). WEEKS 8 & 9

N.B.

First Aid training is 2 days (daytime) for both daytime and evening students

Students must complete First Aid successfully to go onto work placement

Any students falling below 50% attendance in a term or not completing all assessments prior to work placement will not be allowed on work placement that term (and will fail that term)

All work placements must be completed (with 100% attendance) to successfully complete the course(s)

Work placements are during daytime hours in registered childcare centres Students should not book any trips/holidays during work placement periods

Detailed timetables with dates will be provided at the start of each term, and will be posted on classroom noticeboards.

1.6 BSB30415 Certificate III in Business Administration

CRICOS Code: 089939B Duration: 27 weeks delivery (plus holidays) Course Outcomes: BSB30415 Certificate III in Business Administration applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team. The training is offered through blended delivery strategies predominantly institutional pathway integrated with on-line learning in Moodle platform. Module Unit of Comptency Core/Elective

A Typing and Texting

BSBITU307 Develop keyboarding speed and accuracy Core

BSBITU303 Design and produce text documents Elective

Business Communication

BSBADM302 Produce texts from notes Elective

BSBWRT301 Write simple documents Elective

BSBADM307 Organise schedules Elective

B Business Computing BSBITU302 Create electronic presentations Elective

BSBITU304 Produce spreadsheets Elective

BSBITU309 Produce desktop published documents Elective

BSBITU306 Design and produce business documents Elective

C Intro to WHS BSBWHS201 Contribute to health and safety of self and others

Core



Customer Engagement

BSBPRO301 Recommend products and services Elective

BSBCUS301 Deliver and monitor a service to customers Elective

BSBCMM301 Process customer complaints Elective

1.7 BSB51415 Diploma of Project Management

CRICOS Code: 089940J Duration: 48 weeks delivery (plus holidays) Course Outcomes: This qualification reflects the role of individuals who apply project management skills and knowledge. Project Managers may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical and managerial competencies to initiate, plan, execute and evaluate their own work and/or the work of others. The training is offered through blended delivery strategies predominantly institutional pathway integrated with on-line learning in Moodle platform. Module Unit of Comptency Core/Elective

A

BSBPMG519 Manage project stakeholder engagement Elective

BSBPMG511 Manage project scope Core

BSBPMG521 Manage project integration Core

B

BSBWOR502 Lead and manage team effectiveness Elective

BSBPMG516 Manage project information and communication Core

BSBPMG515 Manage project human resources Core

C

BSBPMG517 Manage project risk Core

BSBMGT516 Facilitate continuous improvement Elective

BSBPMG520 Manage project governance Elective

D BSBPMG512 Manage project time Core

BSBPMG513 Manage project quality Core

BSBPMG514 Manage project cost Core

2 Delivery and Assessment

2.1 Delivery of Vocational Courses

Students are required to undertake 20 hours study per week during study periods. The breakdown is as follows:

Face to face classes – theory and practical

Integrated E-learning

Mandatory Work Placement (where required based on course)



SELC vocational courses are structured into modules where units of competence are grouped together to make the delivery and assessment process both rigorous and industry relevant. Students will be provided with (where required based on course):

Textbooks

Workbooks

Industry uniform SELC adopts The Department of Education - DIBP Course Progress Policy and whilst poor attendance is not reported, attendance is monitored and reported as a component of unsatisfactory progress.

2.2 Integrated E-learning

SELC has provided integrated E-learning into the study pathway for all AQF qualifications included on SELC scope of delivery and CRICOS. As each qualification comes from different training packages and have different theoretical and practical assessment requirements, the percentage of integrated online learning will vary slightly but not exceeding 25%. The following chart outlines the percentage of integrated online learning per qualification. Please go to - elearning.selc.com.au

Qualification Hours per week

Percentage

CHC30113 Certificate III in Early Childhood Education and Care 5 25%

CHC50113 Diploma of Early Childhood Education and Care 5 25%

SIS30315 Certificate III in Fitness 4 20%

SIS40215 Certificate IV in Fitness 4 20%

BSB30415 Certificate III in Business Administration 5 25%

BSB51415 Diploma of Project Management 5 25%

Integrated On Line Learning Platforms

SELC is providing integrated on line learning through Moodle for the following courses:

Qualification Online Learning Platform CHC30113 Certificate III in Early Childhood Education and Care

elearning.selc.com.au

CHC50113 Diploma of Early Childhood Education and Care SIS30313 Certificate III in Fitness SIS40210 Certificate IV in Fitness BSB30415 Certificate III in Business Administration BSB51415 Diploma of Project Management elearning.selc.com.au

2.3 Industry Environments

SELC has established industry partner arrangements with relevant key industry establishments to deliver and/or assess some units of competence. The SELC integration and student exposure to real industry environments is designed to facilitate work ready graduates that can apply their

http://elearning.selc.com.au/





training to the work place. The actual industry partners that will be involved in the training and assessment process are included in Section 1 SELC Vocational Courses.

2.4 Mandatory Work Placement Policy

Work Placement for Early Childhood Education and Care Qualifications: SELC students studying Early Childhood Education and Care qualifications from the CHC Training Package will undertake mandatory work placement and assessment. The units of competency for these qualifications must be assessed in a regulated education and care service. SELC has in place agreements with regulated education and care services for students to work with children between the ages of 0 – 5 years. This includes long day care services and preschools/kindergartens. The work placement hours are:

CHC30113 Certificate III in Early Childhood Education and Care 160 hours mandatory work placement

CHC50113 Diploma of Early Childhood Education and Care 360 hours mandatory work placement

Certificate III students stay at the same centre for the duration of the qualification; Diploma students stay at the one centre for 6 months then change for the next 6 months – in order to give students time to establish meaningful relationships with the centre. Certificate III students work in the 0 - 3’s room while the Diploma students are to work in the 3 – 5’s room

Assessment and attendance requirements for work placement

Early Childhood Education and Care students who have not handed in their assessments will not be eligible to attend work placement for that term. If a student’s attendance falls below 50% for a term, the student will also not eligible attend work placement and will to need to re-take the module (term) and pay the corresponding term’s fees. This will affect the final end date of the course.

Students must not book any trips or holidays during work placement periods. 100% attendance is required during work placement, and students missing part of a day or days will be required to make up the whole day or days to complete practicum. Work placement days are consecutive and full time, and requests for splitting up block practicum over random time slots will not be considered. Work placement is over one week in Modules A, C and E, and over two weeks in Modules B, D and F – during daytime hours. In extreme cases students may request a change of centre but need to do this by week 2 for the term – students will be charged an admin fee of $50 if they do not have a valid reason to change centres.

Students are forbidden to post images of children they are working with on social media. Any photos taken for are for educational purposes only (such as for inclusion in assessments), and can only be used with parental consent.

Students are strictly not to be counted towards the child to adult ratios during their work placement week. Students are not to be left alone with the children, and should alert SELC if centres do not follow these requirements.



2.4.1 Pregnancy and Work Placement If a student falls pregnant and wishes to continue with their course, they must inform the Course Coordinator, and provide a medical certificate and evidence of completing the relevant vaccinations. Many Childcare centres do not accept students who are pregnant due to health and safety risks relating to the possible contraction of German Measles and other infectious diseases, and more physical considerations such as being able to lift up children etc.

2.5 Assessment Requirements

Students are assessed in a variety of summative assessment forms described below as per requirements. The selection of appropriate assessment(s) is guided by the requirements as stated in the Unit of Competency from the relevant training package. Practical exercise(s)/Observations

These are usually conducted individually or in some cases as a group and address a practical element of a unit of competence or clustered units of competence. These usually involve demonstrating a student’s practical and technical skills, abilities, and understanding predominantly in allocated practical rooms or real industry partner locations. Written Test

Written Tests may be open or closed book tests including but not limited to multiple choice questions, short answer questions, problem solving exercises and essays. Short quizzes

Short quizzes are intended to test that students study regularly and that they have a good grasp of the underpinning knowledge covered in the unit of competence. They usually take the form of multiple choice questions and/or short answer questions. Portfolios

Portfolios usually contain a number of documents, gathered over a period of time, displaying evidence of the student’s ability to perform a number of related practical skills or tasks Case study/written report/Scenarios

Case studies, reports etc vary in length (though they are not usually expected to be the same length as an essay) depending on the nature of the unit of competence. They must adhere to expected academic standards including footnotes and references, and should demonstrate appropriate levels of research as indicated by literature reviews. Presentations /role plays

Group work and presentations demonstrate a student’s ability to work and interact with others. They often require some kind of role-play and the ability to demonstrate both leadership and team work abilities. They are usually accompanied by some kind of written or visual presentation. They can be of varying length and weighting, often dependent upon the nature of the unit of competence.

2.6 Assessment Submission

Students will receive an assessment summary at the beginning of each module. The assessment summary contains all information to ensure that students can achieve competence. One of these



details is the due date for each assessment book. Students MUST submit all assessment books by the due date. Any assessment book NOT submitted by the due date will be deemed ‘not competent’ and recorded as a missed assessment.

2.7 Missed Assessment

Students who do not submit an assessment book as per assessment schedule will be deemed to have missed the assessment which constitutes ‘not competent’. In cases where a student has not submitted an assessment, the VET Course Coordinator & Trainer meet with the student(s) to decide on the appropriate intervention strategy to ensure successful academic progress based on evidence of the following considerations:

Submission of assessments to date - student submission patterns

Attendance record to ascertain level of participation

Compassionate or compelling circumstances The outcome will be based on the evidence presented and the results of consultation with the student. Students will be required to pay the published SELC missed assessment fee prior to undergoing the assessment. Students may access the SELC grievance and appeals process if they are unsatisfied with the outcome consulted upon.

2.8 Reassessment

Students who have submitted an assessment book that has been deemed ‘not competent ‘ by the trainer/assessor will have the opportunity to either appeal the outcome or undertake reassessment. The student(s) meet with the trainer to discuss the reason the assessment has been deemed ‘not competent’ to provide academic support and recognise the student attempt to demonstrate competence.

The outcome will be based on the evidence presented and the results of consultation with the student and pay the published SELC reassessment fee (see table below) prior to undergoing the reassessment. Students may access the SELC grievance and appeals process if they are unsatisfied with the outcome consulted upon.



Schedule of fees for Vocational Qualifications – Assessments

Item Price

Missed Assessment or LATE Assessment Failing to submit written assessment by due date Failing to attend assessment

$50 (unless medical certificate can be provided)

Re-assessment fee Work Placement for failing practicum

$150 per work placement week

Re-assessment fee (for failed assessments) 1st Attempt

Free

Re-assessment fee (for failed assessments) 2nd Attempt

$50 (Per Assessment Book)

Re-assessment fee (for failed assessments) 3rd Attempt

$75 (Per Assessment Book)

Re-assessment/Missed Assessment for First Aid Student must arrange by themself and pay the cost by themselves

Re-assessment fee for Work Placement – for failing

practicum


Course Change Request/Course deferral (only in term

breaks)

e.g. type of course, daytime/evening

$50

Re-placement of textbook/s See VET Coordinator for prices

2.9 Plagiarism (copying)

Student assessment presented must be the student’s own authentic work and it constitutes academic misconduct to present work that is not authentic. Plagiarism is presenting someone else's solution to the assignment, either wholly or partially and claiming it as your own. Attempts to disguise such plagiarism will be detected and penalised. Students who assist others to have access to their assignment material will be deemed as equally guilty of plagiarism.

A plagiarised (copied) assessment will be considered a failed assessment. Refer to the Policy for Academic Misconduct on SELC website www.selcfitness.edu.au; www.scca.edu.au to read the full policy.

3 Policy Guidelines

3.1 Deferring or suspending a Course

After course start, only one deferral (maximum one term) will be considered.





Under the requirements of the ESOS Act and National Code of Practice, international students enrolled in a vocational course at SELC are not permitted to defer commencement of their studies, or suspend their studies, except:

on the grounds of illness evidenced by a doctor's certificate stating that student is unable to attend classes

exceptional compassionate circumstances beyond the control of the student

student misconduct or misbehaviour Deferment, suspension and cancellation may affect a student’s visa and SELC must report on PRISMS as required under Section 19 ESOS Act where the enrolment is deferred, temporarily suspended or cancelled. If a student defers or suspends their studies on any other grounds, SELC must report the student to the Department of Education/DIBP via PRISMS, as not complying with visa conditions. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for International Student Deferment, Suspension & Cancellation of Study.

3.2 Recognition of Prior Learning (RPL) or Credit Transfer (CT)

SELC has in place systems to offer Recognition of Prior Learning (RPL) or Credit Transfer (CT) to assess an individual’s formal, non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of, a VET qualification. SELC ensures that assessment undertaken for Recognition of Prior Learning:

Meets the requirements of the relevant training package or VET accredited course

Is conducted in accordance with the principles of assessment and rules of evidence

Meets workplace and, where relevant, regulatory requirements; and

is systematically validated

Students may apply for Recognition of Prior Learning or Credit Transfer either before commencement or as soon as studies commence. For international students an approved RPL/CT will mean early completion of qualification and the reduced duration will be reported on PRISMS. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for Recognition of Prior Learning. Fees are outlined in section 19 of this handbook – summary of fees.

3.3 Course Progress Policy and Procedure

SELC implements The Department of Education – DIBP Course Progress Policy and Procedures for CRICOS Providers of VET Courses registered on CRICOS. As per Standard 11 National Code 2007, under Section 11.2 requirements for attendance monitoring are not required for ESOS purposes but has been factored into determining satisfactory progress requirement at SELC. Therefore, the SELC Course Progress Policy & Procedure outlines the conditions and intervention strategy for any vocational education & training student who is at risk of not meeting satisfactory course progress requirements. Early Childhood Education and Care students who have not handed in their assessments will not be eligible to attend work placement for that term. If a student misses 50% or more of a term’s







classes, the student will also not eligible attend work placement and will to need to re-take the module (term) and pay the corresponding term’s fees. This will affect the final end date of the course.

Requirements for Course Progress Policy & Procedure 1. SELC has registered the Course Progress Policy & Procedure option on PRISMS and

organisational monitoring and reporting requirements comply with the DIISRTE – DIBP Course Progress Policy and Procedures for CRICOS Providers of VET Courses registered on CRICOS conditions.

2. SELC monitors, records and assesses the course progress of every vocational student for the vocational course in which they are enrolled.

3. SELC assesses each student’s progress at the mid-way and end point of each compulsory study period.

4. A study period is defined as two terms/20 weeks for the Early Childhood Education and Fitness Courses (not including holidays), two terms/18 weeks for the Business Course (not including holidays) and progress assessment is formally conducted at the end of each 10 week for the Early Childhood Education and Fitness Courses and 9 weeks for the Business Course delivery period.

5. Students will be informed of the course progress requirements and process at orientation prior to commencement of studies

6. Unsatisfactory progress is defined as not successfully completing or demonstrating competency in at least 50% of the course requirements which includes submission of assessments and attendance in class for each unit of competence.

7. SELC has intervention strategies in place for any student who is not making satisfactory course progress which is available to all staff and students that defines:

Procedures for contacting and counseling students

Strategies to assist identified students to achieve satisfactory course progress

Process to activate the intervention strategy 8. SELC intervention strategy includes provisions for:

Advising students on the suitability of the course in which they are enrolled

Assisting students by advising them of opportunities for reassessment for tasks in units of competence or modules where they have failed

Advising students that unsatisfactory course progress in two consecutive study periods for a course could lead to the student being reported on PRISMS to DIBP and cancellation of student visa depending upon the outcome of the appeal process.

9. At the end of each study period students are assessed against the course progress policy. If a student is identified for the first time as not making satisfactory course progress, the intervention strategy as outlined in this policy will be initiated and implemented within the first four weeks of the subsequent study period.

10. If a student is identified as not making satisfactory course progress in a second consecutive study period, SELC will notify the student of SELC’s intention to report the student to DIBP through PRISMS for unsatisfactory progress.

SELC will be under obligation to report the student to DIBP. Unsatisfactory progress is defined as not completing or demonstrating competency in at least 50% of the course requirements in that study period.



Students should read this policy in full as it forms the basis of monitoring academic progress at SELC. Refer to www.selcfitness.edu.au; www.scca.edu.au for Course Progress Policy & Procedure.

3.4 Academic Course Progress Policy

SELC has integrated attendance requirements into the SELC Academic Course Policy and Procedure, and requires students to physically attend and participate in a minimum of 70% of their contact hours (face to face and mandatory work placement where applicable) for each unit of competence as a part of achieving satisfactory academic performance. As such student attendance is one of the key factors used by SELC to identify at risk students to activate intervention strategies to ensure successful completion of their qualification. Student absence from college is only valid for:

Illness or

Misadventure

Compassionate circumstances If a student cannot attend class and/or mandatory work placement due to illness, misadventure or compassionate circumstances, relevant evidence will be required to include in their student file. Medical Certificates and/or evidence of misadventure do not constitute attendance and will remain as absent on EBECAS with evidence to account for the absence. At risk students with unsatisfactory progress as a result of non attendance on campus which has directly impacted on their academic progress will undergo intervention as outlined in the SELC Course Progress Policy and Procedure.

Integrated Attendance Monitoring Under Standard 9.4 National Code of Practice, SELC allows students to undertake no more than 25% of their total course by on-line learning. SELC does not enroll students in exclusively on-line units in any compulsory study period. SELC vocational courses integrate two or more the following modes that require attendance monitoring:

1. Face to face classes 2. Integrated online learning 3. Mandatory work placement hours for log book for course completion as stated on CRICOS

The following chart outlines the attendance monitoring required per qualification:

Qualification Face to face (per week)

Integrated Mandatory Work Placement

(per course)

On line (per

week)

CHC30113 Certificate III in Early Childhood Education and Care 75% 160 hrs 25% CHC50113 Diploma of Early Childhood Education and Care 75% 320 hrs 25% BSB30415 Certificate III in Business Administration 75% 0 25% BSB51415 Diploma of Project Management 75% 0 25%

SIS30315 Certificate III in Fitness 80% 0 20%

SIS40215 Certificate IV in Fitness 80% 0 20%

In Week 10 of each teaching period/term for Early Childhood Education and Fitness Courses and Week 9 of each teaching period/term for the Business Courses, SELC administration provides the





VET Coordinator with an EBECAS student attendance report which provides the total student hours per student integrating all of the following:

Face to face classes

Mandatory work placement (where required)

Integrated online learning

At risk students identified as below 70% attendance and non submission of assessments in the report will be scheduled for intervention strategy and/or reporting on PRISMS with process as specified in SELC Course Progress Policy and Procedure.

3.5 Student Release/Transfer Policy

Where an international student seeks to transfer from another registered provider before they have completed 6 months of their principal course of study the following procedure will apply:

1. SELC receives an application from a student who is on-shore and is currently undertaking study at another registered provider

2. Provide evidence they need to move more than 1.5 hours travel distance away from the study campus

3. Utilising information from the student’s passport, including their study visa and the date the student arrived in Australia, current CoE, SELC will determine if the student has completed 6 months of their principal course of study with the other registered provider.

4. If the student has completed 6 months study in their principal course of study, the application process proceeds as for all other on-shore international student applications.

5. If the student has not completed 6 months study in their principal course of study they are required to provide a letter of release from the registered provider they are currently studying with. SELC will provide the student with a “conditional” letter of offer which clearly states that an offer of a place is contingent on their obtaining a letter of release from the registered provider that they are currently studying with.

6. If the student is a government sponsored student, they are required to provide written support from their sponsor agreeing to the change which will stand in lieu of a letter of release

7. Once a letter of release is received the application proceeds as for all other on-shore international student applications.

8. If the student does not provide a letter of release, the application process will be put on hold and the student informed that they are unable to transfer at this time. The student will be invited to re-activate their application when they have completed 6 months in their principal course of study.

9. In the circumstances where the original registered provider or course has ceased to be registered, or sanctions have been placed on the original registered provider by the Australian government which do not allow the student to continue with the course, no letter of release is required.

SELC will generally agree to a request from an international student to transfer to another registered provider prior to completing 6 months of their principal course with SELC; however in assessing such a request the following factors will be taken into account:

the student requesting a transfer does not have a clear understanding of what the transfer represents to their study options;



Provide evidence they need to move more than 1.5 hours travel distance away from the study campus

if the course in which the student wishes to enrolled SELC has ceased to be registered the student has not made an attempt to discuss the reasons for seeking a transfer with the

RTO Manager and/or VET Administrative Registrar; the student has outstanding course fees owing to SELC; it is suspected that the student is seeking to transfer to another registered provider only to

avoid being reported to DEEWR1 for failure to meet academic progress requirements. In which case last day of attendance, academic progress and attendance average is reported on PRISMS.

Where it is assessed that one of the above factors applies, the student’s request for a letter of release may be refused. In the circumstance that SELC does not grant a letter of release, the student will be provided with the reasons for refusing the request in writing and will be informed of their right to appeal the decision through SELC’s grievance handling procedures.

3.6 Extension of Student Study

SELC will only extend the duration of a student’s study where it is clear that the student will not complete the course within the expected duration as specified on the students CoE as a result of:

Compassionate or compelling circumstances (eg: illness, where a valid medical certificate states that the student was unable to attend classes or where SELC has not been able to offer a pre-requisite unit of competency)

SELC is implementing the intervention strategy for at risk students not meeting satisfactory course progress

SELC approved deferment or suspension of studies granted under Standard 13 National Code of Practice

Where there is a variation in a student’s enrolment load which affects the student’s expected duration of study in accordance with Standard 9.2, SELC records this variation and the reasons on the student file and student management system (RTO Manager). SELC will then report the student via PRISMS and/or issue a new CoE when a student can only account for the variation(s) by extending the expected duration of study. After course start, only one deferral (maximum one term) will be considered. Except in circumstances specified by valid grounds for extension to duration as noted above, the expected duration of study at SELC specified in the student CoE will not exceed the CRICOS registered course duration. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for Completion within Expected Duration

3.7 Reduction of Student Study

Where a student applied for and was granted credit through Recognition of Prior Learning (RPL) or

Credit Transfer (CT) after orientation/commencement, the length of the CoE to be reduced via

PRISMS.

1 Refers to the Commonwealth Department of Education, Employment and Workplace Relations





Where a student course completes early, SELC will notify this early course completion to The

Department of Education via PRISMS. SELC reports early course completion on PRISMS.

Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for Completion within Expected Duration

3.8 Holidays

SELC has timetabled in suitable holidays for students undertaking vocational courses so students are not permitted to have additional holidays. SELC closes on all official Federal and NSW Public Holidays

3.9 Special Leave

Students may apply for special leave under specified compassionate or compelling circumstances. Compassionate or compelling circumstances are generally those beyond the control of the student and which are likely to have an impact upon the student’s course progress or wellbeing and could include, but are not limited to:

serious illness or injury, where a medical certificate states that the student will be unable to attend classes;

death or illness of close family members such as parents or grandparents (doctor’s or death certificate should be provided);

major political upheaval or natural disaster in the international student’s home country requiring emergency travel and this has impacted, or will impact, on the student’s studies;

a traumatic experience which could include:

◦ Involvement in, or witnessing of a serious accident; or

◦ Witnessing or being the victim of a serious crime,

this has impacted on the student (these cases should be supported by police or psychologist’s reports);

Students are required to provide compelling documentary evidence to support their request and are advised of the circumstances and consequences regarding suspension of study as a result of special leave. After course start, only one deferral (maximum one term) will be considered. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for international Student Deferment, Suspension and Cancellation of Studies.

3.10 Sick leave

Students who are absent due to medical reasons MUST provide a medical certificate from a registered doctor. Where illness is for an extended period of time the student must notify SELC as soon as practicable. In all cases where a student is absent with or without approval or seeks retrospective approval for an absence, SELC records the period as absent and retains a copy of the medical certificate on the student file and includes notes in the student diary on RTO Manager system.







Students must keep the original medical certificate(s) to provide to DIBP if required. SELC maintains copies of medical certificates in the student file.

3.11 Payment of Tuition Fees

Students must pay their tuition fee payments by the due date in order to be registered for a class. If a student has not paid their fees they are deemed to be non-financial. Non-financial students may be subject to the following:

Students will not be registered/allocated to a class while non-financial

Student must pay published late fees

VET Term Dates and Instalment Due Dates - Continuing Students

Tuition for the term is always due 1 week before term start (the previous Monday). Late payment of tuition fee instalments incurs a 10% late fee surcharge on the outstanding balance.

2017

Instalment Due (T1) 16th January 2017

Term 1 2017 23rd January 2017 to 31st March 2017

Term Break: 3/4/2017 – 14/4/2017

Instalment Due (T2) 10th April 2017

Term 2 2017 18th April 2017 to 23rd June 2017

Term Break: 26/6/2017 – 14/7/2017

Instalment Due (T3) 10th July 2017

Term 3 2017 17th July 2017 to 22nd September 2017

Term Break: 25/9/2017 – 6/10/2017

Instalment Due (T4) 2nd October 2017

Term 4 2017 9th October 2017 to 15th December 2017

Term Break: 18/12/2017 – 26/1/2018

2018

Installment Due (T1) 22nd January 2018

Term 1 2018 29th January 2018 to 6th April 2018

Term Break: 9/4/2018 – 20/4/2018

Installment Due (T2) 16th April 2018

Term 2 2018 23rd April 2018 to 29th June 2018

Term Break: 2/7/2018 – 13/7/2018

Installment Due (T3) 9th July 2018

Term 3 2018 16th July 2018 to 21st September 2018

Term Break: 24/9/2018 – 5/10/2018

Installment Due (T4) 1st October 2018

Term 4 2018 8th October 2018 to 14th December 2018

Term Break: 17/12/2018 – 25/1/2019



3.12 Disclosure of Information

Information about students will not be provided to any other third party without the prior written/signed/acknowledged consent of the student with the exceptions of relevant government departments, when the information will be provided with or without the consent of the student. Copies of any information shared with a third party are kept on the student's file. Information about a student from the student

Students have access to all information kept on their file based upon written or verbal (interview) request

Email requests from students for documents will not be processed. Students must write a formal letter with their signature for verification then the information/documents will be processed

Information about a student from a third party

Information requests about students from a third party will be denied unless there is written consent from the student

Information about students will not be provided to any other third party without the prior written/signed/acknowledged consent of the student with the exceptions of government departments, when the information will be provided with or without the consent of the student.

In all cases, conditions of the Privacy & Personal Protection Act 1998 will be followed and adhered to by staff members and students at SELC.

3.13 Grievance and Appeals

A grievance can be defined as a person’s expression of dissatisfaction with any aspect of SELC’s services and activities. A grievance may be an expression of dissatisfaction with:

The enrolment, induction/orientation process,

The quality of training & assessment, administrative and student support provided,

Academic matters including student progress, assessment, curriculum and awards in a course of study,

SELC instigated reporting on PRISMS

Access to personal records, or

The way someone has been treated.

Before an Issue Becomes a Formal Grievance Students or persons seeking to enrol with SELC are encouraged, wherever possible, to resolve concerns or difficulties directly with the person(s) concerned. Academic staff, administration staff and student support are available to assist students resolve their issues at this level. During this initial stage students and staff are informed that they may be accompanied and assisted by a support person at any relevant meetings. Reviews of Assessment Decisions A process for requesting a review of an assessment decision forms part of the Policy for Student Assessment. Students should utilise this process in the first instance if they wish to have an



assessment decision reviewed. Students who remain dissatisfied with the outcome of the review of their assessment decision may then utilise the Policy for Student Grievance and Resolution. Procedure: This procedure can be utilised by students in a course of study with SELC, to submit a grievance of an academic or non-academic nature. Grievances of an academic nature include matters related to student progress, assessment, curriculum and awards in a course of study. Grievances of a non-academic nature include all other matters. During all stages of the Grievance Handling and Resolution Procedure SELC will take all steps to ensure that the complainant and the respondent will not be victimised or discriminated against. At all stages of this procedure a full explanation in writing for decisions and actions taken as part of the process will be maintained and provided if requested by the complainant or the respondent. There is no cost to the complainant for utilising this grievance and appeals process. Students Obligations Under This Policy Students who engage in the complaint and appeal process are expected to act in good faith, provide proper documentation where requires, meet timeframes which are outlines in this policy. Stage One (1) – Resolving Grievances Students or potential students are encouraged, wherever possible, to resolve grievances directly with the person(s) concerned. For example: if the issue concerns an academic matter, the complainant should talk honestly to the trainer about their concerns, a Homestay problem is best resolved with the Homestay Coordinator, and issues about fees should be discussed in the first instance with the VET Administrative Manager. If the student or potential student has attempted to resolve the issue directly, but is not satisfied with the outcome or does not wish to approach the person(s) concerned directly, then they may discuss the issue with the VET Administrative Manager. They may be accompanied or assisted by a support person during this process. The VET Administrative Manager will consider the issue and may either suggest a course of action to resolve the issue, or attempt to mediate between the complainant and the person(s) concerned. Within ten (10) working days of receiving the grievance, the VET Administrative Manager will provide the complainant and any other person(s) directly concerned with a written report summarising the actions that were taken, or will be taken, to resolve the issue. If the complainant is not satisfied with the outcome, a formal complaint can be lodged under this policy. Stage Two (2)- Formal Grievance Formal grievances must be submitted in writing within 10 working day of occurrence to the appropriate personnel who will commence an investigation of the grievance within 10 working days of formal lodgment and will take all reasonable measures to resolve the grievance as soon as practicable.

The following information needs to be provided in writing:

details of the complaint;

supporting information that the complainant wishes to have considered;



an explanation of the steps already taken to try to resolve the complaint informally and why the responses received are not considered satisfactory; and

what the complainant thinks needs to be done to address their concerns. The VET Administrative Manager, or nominee, will, if necessary, seek to clarify the outcome that the complainant hopes to achieve. Such clarification may be sought by written request or by a face-to-face interview with the complainant within 10 working days. When such clarification occurs in a face-to-face interview the complainant will have an opportunity to formally present their case. The complainant or the respondent may ask a support person to accompany them to any such meeting. The VET Administrative Manager, or nominee, will then provide a written report to the complainant on the outcome of the formal grievance and any steps taken to address the grievance. If this stage of the grievance handling process results in a decision that supports the student, SELC will immediately implement any decision and/or corrective and preventative action required and advise the student of the outcome. Stage Three (3) – Formal Grievance Appeal If a complainant is dissatisfied with the outcome of their formal grievance, they may lodge an appeal with the Coordinator/ RTO Manager who will appoint an appropriate person or committee to consult with the complainant and other relevant parties within 10 working days. Where possible such consultations should take the form of face-to-face interviews. The complainant will have an opportunity to formally present their case during any such interview. The complainant or the respondent may ask a support person to accompany them to these interviews. Following the consultation, the Coordinator/RTO Manager, or nominee, will provide a written report to the complainant advising the complainant of the outcome of the appeal outlining any further steps taken to address the grievance. If this stage of the grievance handling process results in a decision that supports the student, SELC will immediately implement any decision and/or corrective and preventative action required and advise the student of the outcome. The details will state the outcomes and reasons for the decisions made. In the event that a complaint is substantiated, SELC will take prompt and appropriate action to resolve the circumstances. Internal Appeals If a student is dissatisfied with a decision made by the College, they have ten (10) working days from the date nominated in the written notification by the College in which to lodge an Internal Appeal to have the case reviewed at no cost to the student. This includes decisions relating to the outcomes of complaints and assessment appeals, as well as notifications of unsatisfactory course progress, unsatisfactory attendance, misbehaviour, refusal to provide a Letter of Release, and/or pending cancellation of enrolment by the College. Appeals should be lodged in writing on an Appeal Request Form, available at reception desk or on SELC’s website. The appeal will be considered by the RTO Manager(or nominee), who may decide:

to make a determination based on the information provided;

to establish an Internal Case Review Panel; or



that there are insufficient grounds to take further action, thus concluding the consideration of the matter under these internal appeals procedures.

The student will be advised in writing of this decision and the reasons for it. If the decision is for an Internal Case Review Panel, the student will be informed of the membership of that panel, and the procedure to be followed, at least ten (10) working days in advance of the review date. Stage Three - External Review If the student is not satisfied with the result or conduct of the complaint handling process, SELC will advise the student of his or her right to access an external appeals provider at no cost. International students can contact the Overseas Students Ombudsman at http://www.oso.gov.au/making-a-complaint Other external options available to students include

ASQA (http://asqa.gov.au/complaints/complaints.html)

Department of Fair Trading (http://www.fairtrading.nsw.gov.au)

Administrative Appeals Tribunal (http://www.aat.gov.au)

At any time during the grievance or appeals process, the student may have a support person with them.

3.14 Student Support & Consultation

SELC students are provided with academic and non academic support to adjust to study and life in Australia, to achieve their learning goals and to achieve satisfactory progress towards meeting the learning outcomes of their chosen course of study. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy for Student Support & Consultation.

4. General administrative matters

4.1 Change of Address or Contact Details

Students must notify SELC changes to their contact details within 5 business/working days as maintaining current student contact details is a condition of an Australian student visa. In cases where SELC issues either the warning(s) or intention to report letter, the student is accountable for current address and contact details. Failure to provide current details may impact on student visa status particularly when the student fails to respond to college communication and is reported on PRISMS.

4.2 Leave Application Procedure

Where students require special leave, Leave application forms are available from reception and must be completed with supporting documentation attached to set an appointment with the Academic Director or VET Course Coordinator. Depending upon the degree of urgency the leave application will be processed as follows:

Serious matters will be processed immediately

Minor matters worthy of approval will be processed within 5 business/working days

http://www.oso.gov.au/making-a-complaint

http://www.oso.gov.au/making-a-complaint

http://www.asqa.gov.au/complaints/making-a-complaint.html

http://www.fairtrading.nsw.gov.au/

http://www.aat.gov.au/





In cases where a leave application has not been approved and the student takes leave without approval, the process for attendance monitoring and course progress will be initiated as per Policy for Course progress. Refer to www.selcfitness.edu.au; www.scca.edu.au for Policy & Procedure for Course Progress

4.3 Overseas Student Health Cover

Student visa holders are required to obtain Overseas Student Health Cover to cover their stay in Australia as a student. Students must make an appointment with the Registrar if there are any problems with OSHC.

4.4 Termination

Students wishing to terminate their course earlier than the course completion date must complete a SELC termination form stating the reason with attached evidence and attend an interview with the VET Course Coordinator. Attached evidence includes but is not limited to a one-way airline ticket, Letter of Offer from new provider, CoE, etc Where a student requests termination of a principle course of study within the first six months, students must apply for a letter of release which will only be granted in compliance with stated conditions in the National Code of Practice. If a student fails to inform SELC that they have terminated their studies, intervention will be initiated and failure to respond will result in reporting on PRISMS.

4.5 Extending Course Duration

Students requiring an extension of time to complete their course must make an appointment with the Academic Director or VET Course Coordinator. The only reasons for extension of course duration are:

Compassionate or compelling circumstances

Result of intervention

Suspension of studies SELC is required to issue a Student Course Variation (SCV) on PRISMS and will include reasons as stated above.

4.6 Student Request Forms

Students may request information from Reception. The appropriate forms and required evidence will be explained by reception to ensure that students receive information and support in a timely manner.

4.7 Changing Classes

Students may switch between daytime and evening classes between terms for a $50 administration fee. Class changes may only be requested for future terms, and will only be granted where there is





availability in the desired class. Students should complete a change request form, which can be obtained at reception or by email.

4.8 SELC Campus Guidelines

SELC students must adhere to the following:

Behave and speak to everyone at SELC in a polite and friendly manner

Respect all nationalities, religions, genders, etc

Communicate in English at all times including class , break time and after class

Maintain valuable items securely at all times, including textbooks

Wear designated industry uniform at all times on campus

Respect the teaching and learning process

Follow the published grievance and appeals processes to solve problems

Contribute to the positive learning environment

Treat SELC equipment and facilities with respect

Maintain hygiene

Contribute to the safe learning environment

Refrain from smoking on campus - outside the campus smoke in designated areas

Access SELC grievance and appeals process with a positive attitude

SELC will contact relevant government authorities if a student brings any of the following to a SELC campus:

Drugs

Alcohol

Weaponry

Pornography Students who bring any of the above to SELC campus will be reported to authorities, immediately terminated for disciplinary reasons and reported on PRISMS with the intention that the student visa will be cancelled by Australian Immigration.

4.9 SELC Classroom Guidelines

During theory and practical classes students will:

Turn off mobile phones

Develop group and cooperation skills in the learning process

Communicate in English as the official language of training and assessment

Maintain a positive attitude when learning becomes difficult

Participate in all activities

Follow the trainer’s instructions

Respect the right of all classmates to learn

Respect the right of the trainer to train and assess

Request the trainer’s permission if it is essential to leave the classroom

Submit formative and summative assessments on time

Participate with relevant industry



4.10 Student Feedback

Students will complete the following at the end of each study period:

Learner Quality Indicator

SELC Student Feedback Students must answer these feedback forms honestly to assist SELC to undertake continuous improvement of training, assessment, facilities, services, etc. This feedback is welcome and treated as a valuable opportunity to ensure student views are formally addressed and acknowledged for action. If a student identifies an improvement that can be made at SELC, this information can be provided directly to the trainer, VET Course Coordinator or admin.

5 Students Rights and Responsibilities

SELC staff and students participate equally in ensuring that SELC provides a safe learning environment where student’s rights and responsibilities are transparent, clear and communicated through a wide range of medium including but not limited to:

Orientation and induction

Student handbook contents

Policy access through SELC website

Direct written communication via letter or electronic channel

Special notices

Posters

Flyers

Support meetings

etc

6 Discrimination and Harassment

Discrimination and harassment involve a more powerful person or group oppressing a less powerful person or group, often on the grounds of ‘difference’. These differences can be related to culture, ethnicity, gender, sexuality, sexual orientation, ability or disability, religion, body size and physical appearance, age, marital status or economic status. Harassment is unwelcome conduct that humiliates, offends or intimidates people. Harassment is bullying conduct that is neither appropriate nor relevant. This includes words as well as acts, pictures and images, manifest attitudes and a hostile or threatening atmosphere. The effect is to make a person feel insulted, offended, intimidated and unable to work effectively or, ultimately safely. Examples of bullying behaviour include unfair and excessive criticism, publicly insulting victims, ignoring their point of view, constantly changing or setting unrealistic work targets and undervaluing their efforts at work, or cultural insensitivity. SELC does not allow any student or staff member to engage in discrimination, harassment or bullying.



SELC ensures that any reported cases of discrimination, harassment or bullying are handled in a confidential sensitive manner to protect the integrity and rights of any participants. In cases where the allegation is proven with concrete evidence, the student or staff member risk termination.

7 Emergency Evacuation Procedures

During the event of an emergency that requires the evacuation of any SELC campus, all students should follow the instruction of their trainer and the fire safety warden. At all times, the class MUST stay together to ensure the safety and well being of the staff and students. Once students have evacuated the building they must proceed to the designated area so that the attendance sheets can be checked to ensure that all students have left the building. Students must stay with their trainer till the building is safe to re-enter or they have been dismissed. Emergency exits are signposted with diagrams located in classrooms, hallways and other areas that indicate the appropriate exit to use and the meeting place. These procedures may be updated from time to time. SELC agrees to abide by the Occupational Health and Safety Act 2000 to protect the health, safety and welfare of staff and students through the provision of safe learning environments and equipment. Emergency Procedure is as follows:

Fire alarm sounds and the class prepare to evacuate immediately

Students must line up ready and not waste time collecting belongings

Floor warden (with red or yellow hard hat) will give the signal to the trainer to evacuate with the class clearly pointing out the evacuation pathway

Trainer and students proceed to the designated assembly area using the fire stairs only (no lifts to be used in fire emergencies)

Attendance will be taken at the assembly area to ensure that all students and staff are present and no one left on campus

Wait in the assembly area to receive further instructions and do not leave until told to do so by the Chief Warden.

8 Course Requirements and Payments

Prospective students must provide evidence of educational entry requirements and 5.5

IELTS or equivalent (where applicable) to commence the course

Students must complete a minimum of 6 months of the principal course before applying to

transfer to another provider as stated in various documents (such as enrolment form, SELC

website, letter of offer)before student enrolment to SELC as well as this agreement;

If the student has nominated an authorized agent, SELC Australia will honour that agent

until the completion of the enrolled course;

Students must pay the enrolment fee, first tuition installment and resource fees in full 1

week prior to commencement



Students must pay the full tuition fee installment for each 10 weeks (or 9 weeks based on

course) delivery in advance;

In the case where installment payments are indicated as the preferred option SELC will

invoice for subsequent payments which are payable one week before commencement of

the 10 weeks (or 9 weeks based on course) delivery period or defined as the next term

A Late Fee of 10% will be applied for all payments received after the published due date for

installments

Non financial students will not be included on the class attendance sheet until outstanding

fees have been paid

Student’s enrolment can be cancelled due to unsatisfactory academic progress, non-

attendance, academic misconduct or non-academic misconduct.

9 Terms and Conditions

After the applicant is offered a place in a course and signs this SELC Offer & Acceptance

Form a binding contract is made between the student and SELC Australia. The contract is

governed by the laws of the Commonwealth of Australia and the State of New South Wales.

All students will not be permitted to commence or continue their course until all fees or

charges are paid. All fees are payable one week before course commencement however to

be eligible for acceptance into a place in a course payment should be made when returning

the signed Acceptance Form to SELC.

Provision has been made to protect payments received in advance by students as stated

under the conditions of TPS. All course fees will be deposited into the SELC Student Fees

Account. When the student commences their course, SELC will withdraw these funds from

the Student Fees Account.

In the case where a student has accepted and paid fees for a conditional offer for a place in

a SELC vocational course evidence of a student’s English level to meet the requirements of

that course must be provided in advance of the course start date otherwise SELC reserves

the right to defer the students start date until the next available course intake.

10 Refund and Cancellation

REFUND AND CANCELLATION POLICY: All refund and cancellation requests must be made formally in writing on the Refund Request Form with the student’s signature to SELC Australia Pty Ltd. The refund request form can be obtained at reception or by email – [email protected]. Your enrolment can be one single course or multiple courses (package of courses). 1. Enrolment fee is not refundable except in the case of visa application refusal prior to course

commencement, see point 2. 2. If your visa application is refused, your course fees will be refunded as per the table below

within 4 weeks. SELC requires official confirmation from the Australian Immigration Authorities that you are unable to obtain a visa.




In the case of visa refusals –

Before your enrolment begins After your enrolment begins

Pre-paid course fees are refundable less 5% (up to a maximum amount of $500) of the total amount received by SELC.

Non-tuition fees are not refundable except accommodation fees (see point 3 and 4). Any remaining unspent tuition fees are refundable from the official visa rejection day (default day).

3. If you cancel your enrolment 28 days or more before the course begins, all pre-paid tuition fees

will be refunded within 4 weeks less an Administration Fee of $220. Accommodation Placement fees (where applicable) will be retained by SELC.

4. If you cancel your enrolment less than 28 days before the course begins, 70% of the pre-paid tuition fees will be refunded within 4 weeks. Administration Fee of $220 and Accommodation Placement fees (where applicable) will be retained by SELC.

5. If you cancel your enrolment on or after your start date, all pre-paid course fees are not refundable except accommodation fees.

6. If you change the start date of your enrolment, the cancellation policy will apply from your original start date, not the new start date.

7. If a tuition deposit is paid instead of the full first instalment of tuition, this deposit is non-refundable except in the case of visa refusal (see point 2), or provider default (see point 15).

8. SELC resource fees are only refundable when the refund request is made prior to commencement of the published start date of the course.

9. SELC is under no obligation to provide a Letter of Release prior to the student completing six months of his or her principal course of study at SELC (highest level qualification in enrolment). If a student requests release before completing six months of his or her principal course of study, SELC will not consider requests to study courses at other providers which SELC is approved to deliver.

10. If SELC judges that your English level is not appropriate for your enrolled course, SELC has the right to postpone your enrolment until you meet the required English level for the course. You may enroll into one of SELC’s English programs (at additional cost) or with another ELICOS provider. It’s your own responsibility to check with DIBP for your visa.

11. In the case of your expulsion from the school there will be no refund of course fees. 12. Refunds may not be made directly to a student. If you enrol through a SELC agent, the refund

may be paid through that agent. 13. Course fees are not transferable to another person. 14. No refunds will be made for classes missed due to exams, excursions, internships or other

obligations that fall outside the normal schedule of classes. 15. If for any reason SELC is unable to offer a course in an agreed location for the course, and the

student for some reason cannot be placed or refuses placement in an alternative course arranged by SELC, all pre-paid tuition fees will be refundable within 14 days of the agreed course starting day. If this occurs after your course begins, and the student for some reason cannot be placed or refuses placement in an alternative course arranged by SELC, any remaining unspent tuition fees are refundable within 14 days of the date this occurs. In the unlikely event that SELC is unable to fulfill its obligations of providing an agreeable alternative



course or a refund, SELC will notify of this to the TPS (Tuition Protection Scheme) Director. The TPS director will then allocate the student a period within which they are able to choose an alternative course from the options provided.

16. In the unlikely event that SELC fails to enter in to a written agreement with a student or the agreement is not compliant with the requirements of the ESOS Act and the ESOS National Code, the same refund policy will be applied as provider default.

17. SELC reserves the right to change its fees and conditions reasonably in accordance with changes in the current economic and/or legal regulatory environment. If it is felt these changes are unreasonable students have the right to access SELC’s complaints and appeals processes and to also take further action under Australia’s consumer protection laws.

18. SELC reserves the right to deny you access to SELC’s premises and to withdraw its other services if your conduct disrupts the normal operation of the school. SELC’s dispute resolution processes do not circumscribe your right to pursue other legal remedies.

19. This agreement, and availability of complaints and appeals processes, does not remove the right of the student to take action under the Education Services for Overseas Students (ESOS) Act by contacting the Overseas Students Ombudsman.

Overseas Students Ombudsman: GPO Box 442, Canberra ACT 2601, Australia Tel: 1300 362 072 (in Australia), +61 2 6276 0111 (outside Australia) Email: [email protected] Web: www.oso.gov.au

20. After your homestay accommodation starts and you cancel, your are required to give a 2 weeks’

notice to the homestay accommodation and SELC or 2 weeks’ cancellation fee will apply. 21. After your lodge accommodation starts and you cancel, the initial 4-week booking is not

refundable. After the initial 4-week booking, you are required to give a 2 weeks’ notice to the lodge accommodation and to SELC or 2 weeks’ cancellation fee will apply.

11 Change of Session / Class change Students will not be permitted to change their session (day/evening) after term start when the classes have been allocated unless there is sufficient evidence to support the change. Students can only request change of session or course during term breaks. Student employment does NOT constitute a valid reason for change of session as the conditions of the student visa to demonstrate satisfactory academic progress is the first priority. All fees are outlined in section 19 of this handbook – summary of fees.

12 Transferring to another provider

All students are required to complete 6 months of their principle course with SELC. The only exceptions to students gaining a release letter before fully completing the six months of their principle course (highest level qualification) are as follows:

SELC has ceased to be registered or the principle course in which a student has been enrolled has ceased to be provided

SELC decides to provide a written letter of release. Students may apply for a release letter, however, release will not be automatically granted and must comply with grounds that are consistent with the National Code of Practice and ESOS Act.


http://www.oso.gov.au/



If SELC has had a sanction imposed on registration by a relevant Federal or State Government authority that prevents SELC students from continuing their principle course

Any government sponsor of a student considers the change to be in the best interest of the student and has provided written support of that change.

Refer to the SELC Policy for International Student Transfer between Registered Providers on the SELC website for more information.

13 Process for Transferring to another provider

Students applying to transfer to another provider must use the following process:

The student must go to reception to fill in the Termination Request Form. The form can be obtained at reception or by email – [email protected].

Students must complete all sections in particular the reason and circumstances for the transfer to another provider with documentary evidence

Students who have NOT completed six months of their principle course MUST NOT provide a Confirmation of Enrolment from another provider as evidence. Students who pay tuition fees to another provider in the first six months of their principle course without requesting termination from SELC first breaches section 7.1 of the National Code. Students who have already completed six months of their principle course MUST provide a Confirmation of Enrolment from another provider as part of their evidence to transfer to another provider.

The student must then make an appointment to meet with the VET Course Coordinator or VET Administrative Registrar department to discuss the transfer request

The VET Course Coordinator will discuss the circumstances that constitute reasonable grounds for refusal or acceptance of the student’s request including when a transfer may be considered detrimental to the student.

Assessing and replying to the student transfer request taking into account regard for the restricted period will be completed within 5 business/working days unless insufficient evidence has been submitted with the application.

In straightforward requests, students will be provided with an immediate signature from the VET Course Coordinator during the interview either accepting or rejecting the transfer and termination letter request.

In cases where other evidence needs to be provided and considered, all requirements will be noted on student management system (eBECAS) with required future actions.

In all cases, students who have not had their termination request approved may access SELC’s grievance and appeals process.

Refer to the SELC Policy for International Student Transfer between Registered Providers on the SELC website for more information.

14 Granting a Letter of release

SELC will grant a letter of release to students to transfer to another registered provider where the grounds for transfer meet the requirements of the National Code of Practice and ESOS Act. Evidence will be retained on the student file.




15 Health

15.1 Health Cover

All students on a student visa pay for health cover prior to arrival in Australia. These health cover cards are sent to SELC and students can collect them from Reception. Once the health cover card or membership number has been issued, students can claim money back on a visit to a doctor or hospital in Australia. To claim, students must take the receipt of payment to the nearest Medibank office.

15.2 Doctors

Students should make an appointment to see a doctor if they are sick and request a doctor’s certificate to account for the absence. On return to SELC, provide reception with a copy of the medical certificate and retain the original. Medical certificates are not used to adjust attendance and the time will be recorded as absent.

15.3 Dentists

Students should make an appointment to see a dentist. Reception can provide a list of nearby dentists in an emergency situation.

15.4 Hospitals

Students can go directly to a hospital if the situation is urgent and it is after hours. However, there may be long waiting periods.

16 Life in Australia

16.1 Cost of Living

It is estimated that it costs around $18,000 AUD per year plus tuition fees and insurance to live in Australia. There is an additional living cost of 35% per year for a student's spouse and a further 20% per year for one child and an additional 15% per year for any other children. On a student visa students are permitted to work up to 40 hours per fortnight during study periods. During non study periods such as timetabled breaks, students may work additional hours. Student working rights are intended to add to student income rather than be the main supporting factor. To work, students need a Tax File Number (TFN). To apply for a TFN students can undertake any of the following: Online Application:

Go to www.ato.gov.au and apply on line

Go to ‘For Individuals’ and click ‘Apply for a Tax File Number’

Go to applying for a TFN and click ‘Online individual tax file number registration (Nat4157)’

Go to ‘Apply for Tax File Number’

Scroll to the bottom of the page and click ‘next’

Follow the instructions until you are finished Appointment: Call 13 2861 to make an appointment

http://www.ato.gov.au/



Visit: visit the Australian Taxation Office (ATO) 100 Market Street Centrepoint Tower, Sydney NB: International students will need a passport number and Australian address.

16.2 Banking

To open a bank account in Australia or get an ATM card with a PIN (Personal Identification Number) international students must have:

SELC Certificate of Enrolment (apply at reception)

Passport

Driver’s license, credit card or bill (if you have been in Australia longer than 4 weeks) To get money sent from overseas, the easiest way is to arrange direct transfer over the internet Banking hours: Monday to Thursday 9:30am to 4:00pm Friday 9:30am to 5:00pm

16.3 Transport

BUS TRAIN FERRY INFORMATION LINE PH: 131 500 www.131500.com.au

MyBus Travelten is valid for 10 trips and you need either one of these tickets for pre-pay buses.

These tickets can be bought at newsagents or at the train station. There are also free bus timetables available. Single bus tickets can be bought from the bus driver.

An OPAL Card is for use on buses, trains and ferries. It`s free to get, you just have to top up the credit for travelling. For all Sydney Trains and Ferries you need to get this card. You can buy it from any train station or order online: https://www.opal.com.au

IMPORTANT: As an international language student you can only get a discount on public transport if you buy a quarterly or yearly MyMulti ticket 2 or 3. Students will need to use one of the above for pre-pay buses. These tickets can be purchased at newsagents or train stations. Single bus tickets can be bought from the bus driver if it is not a pre-pay bus.

16.4 Useful Contacts & Information

The following is a list of some important phone numbers that students may find useful during their studies at SELC:

Emergency - Police / Ambulance /Fire 000

https://www.opal.com.au/



Department of Immigration and Border Protection (DIBP) 131 881

Medibank Private 1800 188 188

Health Services Australia (Medical Examination) 8396 0600

Public Transport Information Line 131 500

Lifeline Counselling Service (telephone counselling) 131 114

Translating and Interpreting Service (24 hours) 131 450

Taxis Combined 8332 8888

Consulates: To find a country’s consulate address and details:

Internet http://www.sydneyontheweb.com/essential_info/consulates.shtml

Yellow Pages under ‘Consulates and Legations’

16.5 What to do in Sydney

Students can experience many activities including but not limited to music, art, opera, sport or outdoor activities, students will find something to suit their interests. For information on what to do and what’s happening in and around Sydney refer to the following:

Daily Newspapers Sydney Morning Herald: Metro guide every Friday

www.smh.com.au

The Daily Telegraph: “7 Days” every Thursday

Free publications Beat Magazine - Music, concerts etc. Sydney: The Official Guide – Tourist information booklet

Can be found outside newsagents, in music/video stores and tourist information centres etc

Websites www.sydney.citysearch.com.au www.cityofsydney.nsw.gov.au/whats_on.asp www.timeout.com/sydney www.whatsonwhen.com

Ticketek For tickets to upcoming sporting matches, shows, musicals, concerts and other major events

Website: www.ticketek.com.au

Cinema On Tuesday nights most movies are half price and cinema details can be found in the newspaper’s entertainment section or on the cinema’s website:

Hoyts: www.hoyts.com.au Village: www.village.com.au

Greater Union www.greaterunion.com.au

Halftix

http://www.sydneyontheweb.com/essential_info/consulates.shtml

http://www.smh.com.au/

http://www.sydney.citysearch.com.au/

http://www.cityofsydney.nsw.gov.au/whats_on.asp

http://www.timeout.com/sydney

http://www.whatsonwhen.com/

http://www.ticketek.com.au/

http://www.hoyts.com.au/

http://www.village.com.au/

http://www.greaterunion.com.au/



201 Sussex Street, City - specialises in discount ticketing Website: www.halftix.com.au Sightseeing

The following is a list of some of the most popular sightseeing destinations in Sydney

Sydney Opera House www.sydneyoperahouse.com.au

The Rocks www.therocks.com.au

Darling Harbour www.darlingharbour.com

Chinatown www.chinatown.com.au

Art Gallery of NSW www.artgallery.nsw.gov.au

Queen Victoria Building www.qvb.com.au

Sydney Aquarium www.sydneyaquarium.com.au

Bondi Beach www.gobondi.com

Taronga Zoo www.zoo.nsw.gov.au

17 Homestay

17.1 Homestay Rules

Homestay accommodation provides students with an opportunity to experience life with a typical Australian family and develop English language communication skills. Students must follow a few simple rules:

Arrive home before the usual dinner time of your host family. Politely inform your host family if you will not be home for dinner

Ask if you can help with dinner to actively participate in the host family life

Ask permission before using the washing machine, phone, television, computer etc

Pay your host for any phone calls and do not use the phone for longer than 5 minutes

Keep your bedroom clean

Ask host family whether they wash/iron your clothes or you wash/iron your own clothes

Do not use the bathroom for more than 15 minutes

Clean the bathroom after use

Use your own toiletries and buy your own washing powder

Ask permission before you invite friends to the host family’s home

Friends are not allowed to stay late at night

Communicate in English as much as possible

Be polite to your homestay family

Turn the television and lights off at night

Lock the doors when you leave and return home Homestay is not a hotel. The homestay host is not a servant but a person who is offering a bedroom and facilities in their home and wish to find out more about the student and country they come from.

17.2 Homestay Cancellation Policy

If a student chooses to terminate their homestay, 2 weeks notice is required or 2 weeks cancellation fee. Homestay terms finish on the Saturday at the end of a SELC term.

http://www.halftix.com.au/

http://www.sydneyoperahouse.com.au/

http://www.therocks.com.au/

http://www.darlingharbour.com/

http://www.chinatown.com.au/

http://www.artgallery.nsw.gov.au/

http://www.qvb.com.au/

http://www.sydneyaquarium.com.au/

http://www.gobondi.com/

http://www.zoo.nsw.gov.au/



17.3 Alternative Accommodation

SELC has a list of alternative accommodation available for students. Students to make an appointment with Study Tours & Accommodation Coordinator or Assistant if they require assistance with alternative accommodation.

17.4 Extension Placement Fee

Students must pay an extension placement fee if an accommodation booking is extended in the same homestay location. The fee is 25% of the original accommodation placement fee for both homestay and student lodge.

17.5 Second Placement Fee

Students must pay a second placement fee if a second accommodation booking is requested. The fee is 50% of the original accommodation placement fee. A second fee applies if:

Students want to extend their booking and the same accommodation is not available

Students choose to change accommodation and request SELC to find another accommodation

18 SELC Services and Facilities

18.1 Reception

At reception students can:

Pay tuition and accommodation fees

Request information about enrolment & attendance

Book and pay for social activities

Send faxes

Pick up parcels

Request information

18.2 Social Activities

SELC organises regular social activities:

Full day excursions (Blue Mountains, Dolphin Cruises, Surf Trips, Hunter Valley wine tasting - over 18s only, etc)

Night time harbour cruises

Weekend trips out of Sydney

Sport (soccer, tennis, squash, surfing, etc)

Welcome parties at various venues around the city and Bondi Junction

Monthly programs are available at reception and notice boards

18.3 Student Room

SELC student rooms include:

SELC Café (Bondi only) Magazines and newspapers

Microwaves

Notice boards (jobs, accommodation, social activities, etc)

Travel brochures

Wireless internet access



Access to desktop computers

18.4 Student Counselling

Students can access the following support:

Educational counselling about their educational progress and future career plans

Personal or cultural matters Students can go to reception to make an appointment to meet with the SELC staff that will provide them with support and/or referral if required.



19 Summary of fees

ITEM FEE ($AUD)

Tuition Fees As per published price

Late Tuition Fees 10% tuition fee instalment

Mandatory Resources Fee As published per qualification

Missed Assessment or LATE Assessment

Failing to submit written assessment by due date

/ Failing to attend assessment

$50

(unless medical certificate can be

provided)

Re-assessment fee Work Placement for failing practicum


Re-assessment fee (for failed assessments)

1st Attempt

Free


2nd Attempt

$50 (per Assessment Book)


3rd Attempt

$75 (per Assessment Book)

Re-assessment/Missed Assessment for First Aid Student must arrange by themself and pay the cost by themselves

Course Change Request (only in term breaks) $50

Course Deferral (delay start or suspension of studies) Before starting course: free

Mid course: $50 (one term maximum)

Recognition of Prior Learning (RPL) $100 per Unit of Competency

Re-issue Certification $50

Re-issue transcript of Results $20

Re-issue Statement of Attainment $50



20 Maps for SELC Bondi and City Campuses

vocational student handbook -...

Documents