vodafone spain reference 2012
TRANSCRIPT
GlobalRoamer!
Best practice testonships
with Keynote SIGOS optimization.
SITE is an integral
part of our service quality.
SITE Test Sytem
Keynote SIGOS
solution!
SITE is a veryuseful tool for us.
Please tell us about your experiences! Send an E-Mail to [email protected] like to share YOUR experiences anonymously or by name with other customers.
Customer Experiences
Vodafone Spain offers a wide range of different services to its subscribers
making it very complex to have full visibility on the entire network performance and quality. At Vodafone we have experienced that ensuring a
perfect network- and service quality implies to combine both, active and passive monitoring. The Keynote SIGOS System is our choice for the active component.
As Network and Service Tools Manager, it is my responsibility to serve many internal customers with accurate measurements on how different services perform in order
to identify even the slightest potential for improvements. KPIs and Customer Experience (KQI) is extremely important – every day we look for that extra Kb or millisecond to make our services
superior to any other network.
At Vodafone Spain, the Keynote SIGOS SITE system is connected to our entire network infrastructure – e.g. directly to the core via IP, Iu and SS7, over the air via stationary and wireless test probes, and, internationally to well over
150 countries. This provides 365/24/7 visibility, especially for the most vital services voice, data and roaming – whatever infrastructure they are based on.
The future will bring exciting new technologies combined with new and maybe even more complex problems. At the same time, the close cooperation between Vodafone Spain and Keynote SIGOS will ensure that we both are well prepared for any future task, technology and even the most complex services.
Salvador Pérez MartínezVodafone Spain
Network & Services Management Manager, N&S Monitoring Systems (O&M Core)