Voice WorkshopsMaking social media real

Nick WattsVoice

www.nfpvoice.com+44(0)1865 589 200

Voice workshops give you the knowledge and skills to make social media work in your organisation.

Digital and Social Media is changing the way we do business;• It can drive leads.• Increase your sales and revenue.• Create a better awareness of your brand.• Help you communicate with your customers more effectively.• Stay ahead of your competition, be seen as innovative and communicate your messages to

much larger audiences.

Our team of specialists in social media, PR, marketing, sales and brand management run these training courses, passing their knowledge of social media onto you, enabling you to run your campaigns and manage your online identity effectively.

Want to learn how to get your voice heard online?

About Voice workshops, why do you need social media?

Voice hold a series of workshops in Oxford, each workshop is one day in duration and we have the following workshops coming up;

Voice workshops in Oxford

Introduction to Social MediaThursday 1st December 2011

Social Media for Customer Service.Thursday 15th December 2011

Social Media for BeginnersThursday 12th January 2012

Social media for sales & marketingThursday 19th January 2012

Social media for intermediate usersThursday 2nd February 2012

Social Media for productivity & personal developmentThursday 16th February 2012

Social media for advanced usersThursday 1st March 2012

Social media for team work and cloud solutionsThursday 15th March 2012

Voice provide an unrivalled after workshop support package to help you continue your social media journey, read on to find out more…

Voice offer a range of support you can access after your training sessions to keep learning and improving your efforts. Everyone who attends our workshops receives;

• Access to all the training materials from the courses you attended.• Exclusive access to our online community;

• Share and discuss with other members and the Voice Team about developments in social media and discuss your ideas with others.

• Access exclusive hints and tips from the team at Voice, as well as all our posts, releases and information on the latest trends and our monthly quick tips on social media for a specific area of business.

• Monthly updates from our newsletter.• Access to our offline network of social media practitioners and enthusiasts at events

we hold regularly in Oxford, London and at occasional European events.

We also offer a more comprehensive, subscription based helpdesk service for those who want additional support with their social media presences. To find out more visit our website or contact us <link>

Voice aftercare

We will help you find your way on your social media journey and help you to make the most of your social media to drive revenue, our pricing for our workshops is below;

The price(s) includes the day long session(s), access to all the workshop materials after the session, our aftercare services and of course, Lunch!

Our helpdesk subscription, if you wish to receive additional help with your social media journey, is only £200 per year.

Voice workshops - pricing

Per Session £220.00 + VAT

Book 4 Sessions (15% discount) £748.00 + VAT

Book 8 Sessions (30% discount) £1232.00 + VAT

Would you like to book or find out more?

Visit the training section of our website for information on our courseswww.nfpvoice.com/upcoming-workshops

to book visit the eventbrite booking page voiceworkshopsoxford.eventbrite.co.uk or contact us for more information:

Contact:

Nick WattsBusiness Development & Marketing Manager

By email : nickwatts@nfpvoice.com

By phone: 01865 589 200 | 07538 364 451

Or visit our website: www.nfpvoice.com

Voice workshops – how to book and find out more

Voice general workshopsGiving you the skills to succeed in social media

Introduction to social media

Social media and social media marketing is a new and rapidly developing area of business, we often hear about tools like Facebook, Twitter, Foursquare and often see businesses talk about their social media presences. But what does it all mean? Isn’t Facebook just for kids?

What will you get out of it?

• Learn the basics of online communication.

• Learn about core ideas behind successful campaigns.

• Learn how to build your brand online.

• Learn about social media in specific activities like sales & marketing, promotions and others.

The aim of this workshop is to introduce you to the concepts of social media and how you can apply it to you work and your organisation.

Social media for beginners

Have you thought about your social media presences, but don’t really know where to start? Brands are increasingly using online tools to promote their work and help drive new business and developing customer relationships.

What will you get out of it?

• Learn about the various tools available and how to use them effectively.

• Learn the best ways to engage in online conversations.

• Learn how social media fits into your organisation.

• Help you define your content and look at the best ways to share it.

• Learn about on line issues such as privacy and workload.

The aim of this workshop is to get you on your way in your social media journey.

Social media for intermediate users

You are familiar with various social media tools and activities and you may even use them to promote your products or services, but you find you don’t have time for it. You may not be sure of the value of your online efforts or the new tools you are implementing and you want to learn how to use social media more effectively.

What will you get out of it?

• Learn how to understand the value of your social media efforts. How do we measure social media?

• Identify the best tools to make your efforts successful.

• Look at your existing tools & presences, how can we fully utilise them?

• Learn how to make and implement a successful social media strategy

The aim of this workshop is to take your social media competence to the next level.

Social media for advanced users

We follow and read about people that use social media effectively to position their activities online. Social media marketing is a new but increasingly popular method, so how can we make the most of our own competence in this area?

What will you get out of it?

• Learn about social media marketing and how to do it effectively.

• Building on social media strategy help you to construct your own consistent strategy.

• Teach you how to draft and run social media campaigns successfully.

The aim of this workshop is to build on your existing skills and give you the power to implement successful campaigns and strategy into your organisation.

Voice targeted workshopsHelping you build on your excellence

Social media for customer service

Customer service is a crucial element of your brand’s market presence, using social media as part of your customer service efforts offers amazing potential to your brand in creating long lasting personal relationships with your clients, while reducing the cost of customer service in your organisation.

What will you get out of it?

• Learn about the core ideas behind using social media for customer service.

• Look at examples of successful and unsuccessful brands, what can we learn from them?

• Help you understand how social media fits into your customer service strategy.

• Help you draft a plan for your customer service team.

The aim of this workshop is to help you provide a new channel for customer service and to help you create long lasting and positive relationships with your customers.

Social media for sales & marketing

With the number of people accessing social media channels every day the potential to run effective marketing campaigns and increase your sales are limitless. More and more companies today are using social media to showcase their products and services, increase consumer confidence and build up trust in their brand.

What will you get out of it?

• Understand the benefits of social media for your brand.

• Help you find your Voice online.

• Look at the unique idea of brand ambassadors, teach you how to get people talking about your brand.

• Learn about sales using social media, how to engage people in the sales process.

• Learn how to measure the impact of these measures on your business.

The aim of this workshop is to give you the skills to run powerful marketing campaigns and drive sales through social media.

Social media for personal productivity & career building

More and more of our friends and business contacts are using social networks to share everyday updates and promote themselves online. But how can we use social media to effectively develop your own reputation and help build your own career online?

What will you get out of it?

• Learn about the potential of social media for your personal reputation and career.

• Teach you how to expand your networks and get in the circles you need to be in.

• Learn how to find interesting jobs through word of mouth.

• Teach you best practice around content management so you can develop your online reputation.

The aim of this workshop is to build your reputation online and pave the way for more opportunities for you.

Social media for team work and working in the cloud

We come across the term cloud computing more and more, but what does it mean? What are cloud computing tools? And how can you use them to make your business more efficient?

What will you get out of it?

• Learn about free tools available to improve teamwork, store and manage your workflow and manage your team.

• Learn how to reduce the cost to your organisation by utilising free to use tools reducing or eliminating the need for expensive IT infrastructure.

The aim of this workshop is to increase your organisations productivity, teach you how to use the best in class online solutions and organise your team and workflow online