volume 1 | number 3 work progress meetings timeline and ... and now - dec 4.pdf · december 4, 2012...
TRANSCRIPT
SMART vs.Not SMART
Timeline and Upcoming
EventsGetting Started
Your road map to success
Success!
A bi-weekly employee performance message for supervisors
Begin to convert 2012
work plans into the HEAR
application
Develop 2013 HEAR work
plans
Close out 2013 assessments -
first full year of the HEAR process
Begin to monitor
performance and document successes and opportunities
for improvement
Begin new process
discussion with
employees
Close out 2012
assessments
Conduct 2013 HEAR work plan
conferences
Instructor-led training ends
2012
2013
2014
Apr
Mar
Feb
Jan
Dec
Nov
Oct
Sep
Au
g J
ul J
un M
ay A
pr M
ar F
eb J
an D
ec
Conduct quarterly reviews
Volume 1 | Number 3December 4, 2012
Work progress meetingsThe goal of the HEAR process is to encourage on-going communication between you and your employees. This is an opportunity to give recognition, recommendations, receive input, and identify opportunities to improve performance.
The work progress meetings give you a chance to provide consistent feedback to your employees. During these meetings, you and your employee should discuss performance goals, behavior factors, and work progress.
If changes to the work plan are required, then it must be documented, and re-approved by you, the employee, and the reviewing authority.
Key points to remember
→ Meet quarterly or at least semi-annually for 20 to 40 minutes
→ Discuss achievements, concerns, behaviors, and performance referring to the plan form
→ Encourage communication
→ Document each meeting; a form similar to the sample Supervisor’s Work Progress Meeting Form in the HEAR Process Guidelines Appendix F is encouraged
→ Meet with each employee at the same time intervals, and for approximately the same length of time
→ Meet at least twice a year with your reviewing authority to review your documentation
www.houstontx.gov/hr/hear.html | [email protected]
Not SMART
→ Return landscaping to original condition upon completion of water main repairs
SMART
→ Consistently receive no requests, within any given month, to return landscaping to its original condition on all job sites upon the completion of a water main repair.
Homework
Go to www.houstontx.gov/hr/hear.html, download the HEAR Process Guidelines and review the Work Progress Meeting Form.
A message from the project manager
We are at a 50 percent completion rate for HEAR training. If you haven’t attended the class yet, register for one of the 70 sessions that still remain. Only supervisors who have completed the required training will be able to conduct evaluations.
Noel A. Pinnock