volunteer managers handbook

8/12/2019 Volunteer Managers Handbook

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Copyright @ 2014 Local Government Academy (LGA)

All v . N m , m l m l , m

from the Academy.

ISBN No. : 978-971-0576-54-8

P M l , P l

P l :

Local Government AcademyDepartment of the Interior and Local Government8 Fl A I B l , F. O J . R ( m l Em l Av ),O C , P C , 1605 P lTel. No. (632) 634-8430/634-8436/631-3893

.l . v.

T j ll Voluntary Service Overseas (VSO) andP l N l V l S v C A (PNVSCA)

V2V PIPELOG Technical Working Group:

Thelma T. Vecina Assistant Director

Al A. M ll , J .Chief, LGTDD P J D. M

Assistant Chief, LGTDD

Al S. U lProject O cer, V2V PIPELOG

Cover and layout design:

G P l B. M


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V l m l vP l . C l l bayanihan ( T l

or dagyaw ( V ) v l m. N m m l , m l m m l . Ahelping hand from everyone is all the community needs to achieve seeminglyl l . W m ll l v l v l m m l ll v m

m .

T l l v

l v l m, l z m l v l m m mm m l . T

m l l m .

C z , , l l l x m l m q

v , v v v l m

l l v l m . A l l, m l l m mm , ll

the community level is a tremendous achievement in pushing the economy.

I l x v l m v l enhanced at the local government levels if untapped human resource could

m m mm v v l l v . T v l z ,

, l , l , m l , v v l v l

program.

FOREWORD


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O z z m mcomponent of many strategies among several local

v m v M ll mD v l m G l , mv l m m v , m

l v l m , v , lv , m .

I, , mm L l G v m A m l lv z m v l m v l

T V l M H A m

l z v

I m v v l m v m V l C z P m ll l v l l m z

G v l m v m . I ll z m .

MAR ROXASSecretary

MESSAGE


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MESSAGE

T R l A N . 9418, V l A 2007 A A I l z

S R l D v l m , S V l m O P , m l v l m l l v

process in the Philippines. Although this provides for thel m l l v m v l

, l v l l m l l v m mm .

M l v l v l

m mm l M v , v l mm social impact and the volunteer in his/her development as an individual.

I l , l m m v v l m m l m l l v l m . T

m l v l L l G v m A m , V l S v Ov (VSO) B P

N l V l S v C A (PNVSCA) v l l l l v l.

P m !

AUSTERE A. PANADEROU L l G v m


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The spirit of volunteerism is something inherent in theF l v l . W mm l v l , q l

-m v q l - m .T v v v

l , m m ll, ll mm l .

Ov l , v m l l v m vz m l l v m m

v v l l m l

ll v m l l v . T m l z , l

l , l m v lneeds.

In response to the call for government agencies and local government units v l l m mm v v m V l C z P m (VCP). T

m z m m v lz v lv m mm v l m ll

M ll m D v l m G l (MDG ) P l .

T m l l v m m l m v l m m m,

v l m m v l l v country.

MARIVEL C. SACENDONCILO, CESO IIIEx v D , LGA

MESSAGE


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ACKNOWLEDGMENT

T A m l l ll v l l v l m :

Dr. Maria Faina L. Diola N l C ll P l A m G v U v P l D l m

v l m DILG-LGA V l P m, v l m l V l C z P m

LGA: B B O Pl E C mm .

Dir. Joselito C. De Vera , Ex v D P l N l V l

S v C A (PNVSCA) m v z l l v l m m

VCP , v vv l .

Dir. Marilou Pantua-Juanito, Ex v D ;Ms. Maria Olivia S. Burgos ,L H M , Mr. Jay Neal Ancheta , N l V l A v O V l S v Ov (VSO) B llthe Academy to adopt VSOs Managing the Placement of Volunteers- A VSOGuide and translate this for local government use. LGA and VSO Bahaginan

2012 l LGU mm l m v l v l ll m

disasters.

A ll v l !


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OVERVIEW AND USER GUIDE

LGA l l v m P l m l m v l m m m. T ,

ll v x v l LGU up or expand local volunteering programs.

R m m , m x m l l m v l ; m l mm , m l VSO v 40 x

managing volunteers.

I m l l m

l .

T m l LGU l v l , l m m l LGU

v l . W ml m v l , m l m , v lx - l m m . E l

m , v ll .

A m l m x VSO, l v l , l m z l v l

v v l m q m LGU x . T l l l z

v lv l v l -. T m q m l l . H

ll l v .


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T , l ll m x m m l :

Trivia m l

Web l mthe internet

Before you Start l l l

Steps to Guide your Way lthings you need to do

Some Notes mm x l

Remember some helpful reminders tol m m v

How they Do It? learning and lessons VSO x


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ABBREVIATIONS

ACR

BAC

BBIOPBBP

BPLS

CBMS

CVP

DILG

GO

GIS

LGALGRRC

LGNRC

LGU

LSB

NEDA

NGO

NVID

PNVSCAPO

RBME

VCD

VIP

VPP

VSO

V2V

VCP

CSR

GIS

IEC

MDGS

PSI-ADB

A l C RB A C mm

Bayanihang Bayan In Our PlaceBayanihan Bayan Program

Business Permits and Licensing System

C mm B M S mC z V l m P mDepartment of the Interior and Local Government

G v m O zG I m S m

Local Government AcademyL l G v R l R CL l G v N l R CL l G v m ULocal Special Bodies

N l E m D v l m AN G v m O zN l V l I m D

P l N l V l S v C AP l O zR l -B M Ev l S mV l C z DV l I P mVolunteer Placement Program

Voluntary Service Overseas

Vigilance to Volunteerism

V l m C z P mC S l R lG l I m S mI m , E C mmM ll m D v l m G lP l S v I l A D v l m B

-

-

--

-

-

-

-

-

-

--

-

-

-

-

-

-

--

-

-

-

-

-

-

-

-

-

-

-

-


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TABLE OF CONTENTS

CHAPTER I - The Concept of Volunteering at the LocalGovernment

1

CHAPTER II - Policy Basis and Legal Framework for PeoplesPar cipa on in Development

5

Vigilance to Volunteerism: Program IntensifyingPeoples Engagement in Local Governance(V2V PIPELOG)

8

CHAPTER III - Bayanihang Bayan in our Place (BBIOP) -The Volunteer and Ci zenship Program (VCP) of the

Local Government Academy (LGA) - Department ofthe Interior and Local Government (DILG)

12

Aims of the BBIOP 16P m C m 16S Im l m 18

A. C V l C z D 20B. Enrolment and Preferred Area of Assignment 21C. R l S v 21D. R l L l G v m U /V l

C z D23

E. V l C z D O / PQ l

23

CHAPTER IV - Planning the BBIOP Volunteer and Ci zenshipProgram

24

S V l C z D

LGU: P m D v l m

25

F BBIOP A v / O :Fundraising

34


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CHAPTER V - Before Your LGU Take-O 36

S - VC D LGU 37Phase 1: Focus on Placement 37P 2: E L l I 45

CHAPTER VI - On the Road 51

P 3: S m l L l V l m G C z

52

D T O LGU V l P mIm l m

55

A. Volunteer Placement Program 60

B. V l m I P m 61C. C z V l m P m 62

1. Volunteer Placement2. M V l Pl m

CHAPTER VII - Your Volunteers 72

- Your Volunteers 73- R m m LGU 76- Assessing Volunteers 82- Analysis 83- P l T G I m 94- T q C ll I m 95


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LIST OF TABLES

Table Page

T l 1: V l C z D T (A m vT )

25

T l 2: V l C z D P m (T l S v O T )

29

T l 3: P I S 38T l 4: P 2 S 45T l 5: P 3 S 53T l 6: Ex m l V l A v 64T l 7: S l V l A v 64T l 8: V l C z D P 65T l 9: P l S V l 65

LIST OF FIGURES

Figure Page

F 1. V2V PIPELOG P m F m 10

Figure 2. Bayanihang Bayan in Our Place- Volunteer andC z P m D

13

Figure 3. Bayanihang Bayan in Our Place- Volunteer andC z P m D (BBIOP) Im l mF m

18

F 4. V l m C z D (VCD) F m 20Figure 5. Volunteer Placement Program (VPP) 55F 6. V l m I P m (VIP) 56

F 7. C z V l m P m (CVP) 57


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Annexes Page

A x 1: C l 104A x 2: C l S l P 107

A x 3: V l P m A l F m 108A x 4: S m l LGU S V l S v 109A x 5: Ev l BBIOP M R 111A x 6: Ov ll Ev l BBIOP 115A x 7: C mm F F m 116A x 8: R V l Ex 118A x 9: R l v L P l 119

A x 10: S m l M l O 143A x 11: A l R 149

LIST OF ANNEXES


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Te Concept of Volunteeringat the Local Government

CHAPTER 1


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The Concept of Volunteering at theLocal GovernmentV l m l , , v , l l P l v m l l m , , m ; v l

m m l . NFilipino volunteerism employ various indigenous meanings such as bayanihan ,damayan, kawanggawa, pahinungod, and bahaginan, l various types of volunteering. 1

W tulong ( l ), pakikipagkapwa-tao (a shared sense m ), pagbabahagi (sharing) or paghahandog ( ),

v l m v l mmthe Philippines and can help nurture and sustain a rich social texture and a

m l , l l Psociety. 2

F m v l , z v l , l l

j . P l m l ll l m

. I l ,l l m v

v l m

m l ll ll v mm l

of the community or groups.

I 2009, l v l v l P 44.5 ll , m P

20.1 ll 2000. O v , v l v l

ll 10.2 6.4

, 9- from 2000-2009.

S : :// . . v.

1 V l , R m l A., V l m P l : D Al v ?,:// . . v. / l /S S /2010/121310_ v_ m _v l m.

2I .


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20/1684

So why volunteer?

T m l v l , m v l v v lv . H m

people choose to volunteer:

I l , m ll v v z ; I m m j m v l m I l l l , l

; I v l m m x l m

v l m ; I v l v l , l - m

l ll x ; I v l l ; I m , v l

l m l l ; I v l l ll l v

v m ; I v l l x l l

l , l l v ; I - , l l m lv .

Volunteerism in the Philippines:// . . v. / l /S S /2010/121310_ v_

m _v l m.

State of Volunteerism in the Philippines:// . v . v. / l / /


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Policy Basis and LegalFramework for

Peoples Participation inDevelopment

CHAPTER 2


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Policy Basis and Legal Framework forPeoples Participation in DevelopmentT P l v m ll v z v l m . T P l C L ,

l l v l , 1906. L , BatasPambansa Blg. 68 , l Corpora on Code of the Philippines ,

x l l z l , ll l - (S . 88)5.

I 1964, Philippine Na onal Volunteer Service Coordina ng Agency(PNVSCA) mm z P l G v m

mm m m I l M l LM C l P R 1962, v l m tool for socio-economic development 6. T PNVSCA m 1973

12 D m 1980 Execu ve Order No. 635 7.It is the government agency mandated to promote and coordinate volunteer

m v P l m v N l E m D v l m A (NEDA). I l l

v m , NGO , m , ,m v l v l

l l ll m l z mm . T PNVSCA

l v z v l l l .

N l NGO m m l l l C . T l NGO P l O z (PO ) (A . II, S . 23) v (A . XII, S

1) v l m m l l z l 1987 Philippine Cons tu on 8. This document

5 :// .l l. / / m/ 1980/ _68_1980. ml6 :// . lj. v.jm/M P /1962/N .60.7 :// .l l. / x v / x / 1980/ _635_1980. ml


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l z l ll l v l l, l l, m

m (A . XIII, S . 16).

T m P l v m -l v l 1986 m

l l v m . T P l Cm l m m z l l v m

the passage of the Local Government Code of 1991 9 further highlighted thel NGO l l l v l v NGO /PO

l l l , v l m j , l , l l v . U C , l - LocalDevelopment Council are allocated for civil society or the private sector (Sec.107). T C m l , P -q l B A C mm (S . 37) B A C mm (BAC), L l H l B (S . 102), L l SB (S . 98), L l P O C l (S . 116). A ,LSBs ushered in the formal mechanism for peoples par cipa on in the localgovernments development ac vi es .

A DILG ll U R Ev l B. J v F , I . (EBJFI) l

in 200110

ll l m - v m v m m l l v l m l :

T LGU NGO l l v l m ;

B l , m l mm v l v l m j l l

m v l l ;

T m m j l LDC l l

and

8 :// .l l. / / 1987. ml9 .l l. / / / 1991/ _7160_1991. ml10 DILG (2001). A S P l P L l D v l m C l . I ll

U R Ev l B. J v F I (EBJFI)


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I m v , m NGO m m m LGU l v -v .

H v , l 2001 DILG q v ll l l

LDC ll :

D m m , LDC v , ;

Im v l l l l v m-m l LDC ;

Im v m m m m ; A z LDC; T l LDC S (l l l

and T l m l l .

I A l 2007, P Gl M l-A R l A 9l V l A 2007 l z v l m

l v l m l . A , lv m ll , l

v l m , l z v l

v l v v m v l l, m , m v l m community.

Vigilance to Volunteerism: Program Intensifying PeoplesEngagement in Local Governance (V2V PIPELOG)

T V2V PIPELOG m NGO CSO v m l l v , l l

CSO LGU , l m , v l m m , l l m v l . I

l l l l v CSO , V2V PIPELOm v ll- v v v v l l l v .


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Project Objec ves

G ll , j m m NGO CSO v l l v . A LGU-CSO v l m x ,

v v mm .

Speci cally, the project targets to:

D v l l m CSO l l v NGO , CSO mm l l

v l l v ;

Im v CSO l l v m v ml v l l l v

L l S l B (LSB);

E CSO v l m;

E NGO l l v m m -l l l v l m ;

E mm v m m m CSO ll l


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V 2 V P I P E L O G

P R O G R A M F R A M E W

O R K

Figure1.V2VPIPELOGProgram Framework


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Targeted Results

T v m v ll l .

1. CSO mapping

D v l l CSO LGU ( v m l ) x

v ; S CSO LGU

v l l v discussions and development.

2. LSB Strengthening

E CSO L l S l B (LSB ) x m m LSB M

S l A v C mm (MSAC ) L l G vR l R C (LGRRC ).

3. Volunteerism Program

E v l m m z , CSO l l v m LGU mm m v j v l m , l ;

S GO-CSO v l v , l mproject development and management.

4. Local Governance Watch

D v l m v l m m ( .

LGU , v m , .) l l v m LGU m . CSO l

v m l l l l l v m .


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Bayanihang Bayan in Our Place-Te Volunteer and CitizenshipProgram (VCP) of the LocalGovernment Academy (LGA)-Department of the Interior and LocalGovernment (DILG)

CHAPTER 3


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Bayanihang Bayan in our Place: The Volunteerand Citizenship Program (VCP) of the LocalGovernment Academy (LGA) - Department ofthe Interior and Local Government (DILG)

Figure 2. Bayanihang Bayan in Our Place: Volunteer and Ci zenship Program Design

T B B O Pl (BBIOP) m m v l z v lv m mm

v l m ll MDG m l l v m P l . M v , ll PNVSCA

x B B P m (BBP) v m m l l v m v l l m

mm v .


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T mm v l m mm ll v lm v l v x

. I v m v l , m l BBIOP ll v m

- v m v l z P l , l v x m , v l v

v l .

A m, BBIOP ll m LGA LG v R l R C (LGRC ), l ll DILG RO . T BBIOP m v l m v z

l l v l m v , ll v m MDG l m z l l

l . I ll , BBIOP l m m v z v l v l z L l S

B (LSB ), m 2 LGA V2V PIPELOG.

H v , m m m, m LGU m m l. T v l m LGU z

m ( m v l m), m l m DILG Assessment of Competency-Based Capacity

Development Agenda for Region XIII , ll m z

z l LGU m , v l m x - l m :

(1) Organiza on and Sta ng - , ll l v v x ll .

(2) For Legisla ve and other Enabling Mechanism Support - training onz , l l v m v l m

v , l l v l ;

v l , l l v lv l m ; l v l l v

m m m l l , m , l , m l l l v m l l m .


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(3) Management Systems - R v DB , l m GIS, S I m S

ll BPLS C mm -B MS m (CBMS).

(4) Competency for Transparency Needs - IEC ll , z , IEC IEC

m l , m m ll l; v LGU mm l LG

IEC m ; l v m l IEC l l .

(5) Competency for Par cipa on Needs - such as research and training on NGO /PO m l m v l ; NGO/PO

m/ j / v m v l ; l NGO/PO l l l .

(6) Con nuous Improvement/Innova on needs - such as training andl v -l LGU , x

m l , m LGU v , m LGU

l m , l l l m m m v , v , m v v m l v

LGU l l l l m m .

R l C m -B C D v l m A DILG ll v

v l (LGU ) v l


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Aims of the BBIOP

The program aims to:

1. B deeper understanding of the signi cance and value thatvolunteerism and good ci zenship bring to society.

2. C , m v rela onships and partnerships voluntary and civil society sectors local

government and other sectors of society.3. Provide informa on and other resources for the voluntary sector ll

as for the other sectors of society regarding volunteering opportuni esand their contribu on to local development, z

v l l ll l l v , just and compassionate society.

4. In uence na onal and local government policies to strengthen localv l mm l l v l m .

5. S BBP PNVSCA, ll MDG , the crea on of an enabling environment for a dynamic Volunteer andC z D m l l v l, m LGA/DILG.

Program Components

1. Establishment of Volunteer Database Management System

T m ll m m l v l m m m l m l - l l

ll v v l .

2. Capacity Building T m ll v m - v l m

v LGA, DILG-LGRRC LGU l m l mthe various aspects of the BBIOP.


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A m l m ll l l l m l l l l v l .

Informa on and Educa on Campaign

C m m l mv l - m l , l l -

m l z m m ll mexposure of the program.

Establishment of a Volunteer and Ci zenship Desk

E l V l C z D LGU BBIOP. M q m

l m ll Im l mG l v l LGA.

Monitoring and Evalua on

U l z R l -B M Ev l S m (RBME v m m

m , , v .

Awards and Recogni onA m ll l v l l

x m l LGU v l l m l m v v BBIOP. T PNVSCA NEDA.


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(1) Set up an NVID Na onal Volunteering and Informa on Database

C l m ll l E l m LGNRC P S l

(2) Conduct training programs needed for establishing VCD (see Figure 3)

P 1: V l Pl m P m (VPP) P 2: V l I P m (VIP) P 3: C z V l m P m (CVP)

Strategy of Implementa on

Figure 3. Volunteer and Ci zenship Program Bayanihang Bayan in Our Place (BBIOP)Implementa on Framework (to be managed by the LGA through LGNRC)


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(3) Set up a monitoring and repor ng system using an easy to follow template(see Annexes 5-8)

(4) Set up an awards system that will evaluate individuals and ins tu onsprograms and projects through the use of score card or evalua on card.

NCSB Indicator

http://www.vsobahaginan.org/volunteeringexpo/Images/Dr.%20Romulo%20Virola_tcm108-39088.pdf

I E vQ v l m v l l

m v l m

Q l v l m l v l project holders

C (l l) v l m- m N l S l C B (NC

l m volunteering to development.


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A. Crea on of Volunteer and Ci zenship Desk

LGU ( v , , m l ) ll l v l l m m l . T m ll m .

T LGU ll v v v m l l , q m , m l l

m l l . T l l m v m , ll

m , l m v BBIOP m l m .

Figure 4. Volunteer and Ci zenship Desk (VCD) Framework(to be managed by Local Government Unit/LGU)

U l l l N l V l I m D (NVID)


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B. Enrollment and Preferred Area of Assignment

V l ll ll llm m ( A x 3) l m . F LGU ll l l l m

the volunteers can choose from. If the preferred areas of assignment are notv l l LGU, v l l l ll

v LGU v l l z x

All l ll v l m v l l m v l l l ll l v l LGU . A

v l l l m /m l, vl . T , /m l v l l

ll m v l l l v l ll m L l G v R

R C (LGRRC) l DILG R l O . T Lll m l l L l G v N

R C (LGNRC) L l G v m A m (LGA) l v l l .

A ll l v l lm v l LGA . T ll m v v

z l m BB

C. Referral Services

T v l l ll m z m l (l m ll v l LGA) l

R l m LGU m the volunteer.

I v l m l v x /m l,

v l l l m m vv l l l l m v l

LGU.


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D. Roles of the Local Government Units

1. D l BBIOP;

2. C IEC m BBIOP l l l v l;

3. Im l m m v l x m l l v m v l m ;

4. M l l ll v l l v l ;

5. M q m l m l m BBIOPm v ;

6. P l m

DILG-LGRRC BBIOP;7. P v m l z v l l m l m BBIOP

v ;

8. Encourage local companies to set up volunteer program as part of their l l (CSR);

9. P v l v l v l;

10. P v ll v , l , v l l l ;

11. M v l m .


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E. Volunteer and Ci zenship Desk O cer/PersonQuali ca ons

1. H l z m l v l v LGU v - x l m l mv ( . ., l - v , l , m l m ).

2. C m l m V l P m.

3. P l , l l v l m l l l l v l m ( . ., MDG

l l v l m m , .).

4. C m l l l v l l

m l l l l NV l I m D (NIVD).

5. C m m v l l m l m v l m l l m l m m l l l v l.

6. A l l l , m l ll and interests.


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Planning the BBIOP Volunteerand Citizenship Program

CHAPTER 4


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Planning the BBIOP Volunteer andCitizenship Program Se ng up the Volunteer and Ci zenship Desks in the LGUB v , m , m V l C zP m LGU , ll x m

1. A m v v B B I O Pl (BBIl LGU l l l;

2 . A v m v l mm v l z m

l , l m l z , l l mm ;

3. I l l l l l l v l m ;

4. G z l l . T BBIOP ll ll LGU , P 1 Sof the BBIOPs.

Table 1. Volunteer and Ci zenship Desk Tasks (Administra ve Tasks)

Tasks Outputs/Outcomes1 Asset

M m1.1 D v l ( l )

1.2 D v l m ( m )

1.3 D v l l v l v ( . ., m ,l , q m , , .)

L l l mto the NVID using the standard format


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2 AC m

2.1 W , -m l l

2.2 V , m

L l , NVID l

m m l m

3 Assessment andA

3.1 M v l m

3.2 V l m l

3.3 R individual volunteers

A z m l m used.

4 Assistance toIand Volunteers(Programs)

4.1 Placement of volunteers (matching) for theVP Program

4.2 T - v l v

VIP P m (CSR- v m )

Table 2. Volunteer and Ci zenship Desk Program(Technical and Service Oriented Tasks)

Programs Objec ves/Descrip on1 Volunteer

Placement

Program (VPP)

T m v l m l m v l . ( PNVSCA,

etc.)


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2 Volunteer inIProgram (VIP)

T m locality to set up a volunteer program as part

CSR v l , m v l m ( . .,

m l m m , mv l l , m ,

- ). ( VSOB K BAHAGI P m, ).

3 C zVolunteerismP m (CVP)

T l v l v l v l , x ,

v l v .

BEFORE YOU START (Program Development) . . .

Get to know rst where your province, city and municipality ts in par cularsector(s) you plan to work with. This will help you decide the best type ofac vi es that you can be involved. To do this, you rst go through a strategicplanning so that:

Y x m ;

Y l l z l l ;

Y m ; Y m v

and Y mm ll z

those outside of it.


44/168


45/16829

STEPS TO GUIDE YOUR WAY

Look at your own agency/organiza ons strengthsand weaknesses and ability to do work you areplanning.

G v m l l . S v z m m l l . T

ll l v m l . O l l SWOT (S , W

O , T ) l .

Consider each poten al theme of your work in depth.

T l m l l l . T l l l v l

m ll v .

Consider the opportuni es and limits in each theme of work.

K l m . I m

z ( . . m v l l ml m z ( . . l l v l z ( . ., )

l ll . T ll l m l m v . I ll l l

m l l z . T l m l z l

l l .


46/168


47/16831

REMEMBER

Make sure you have enough me and resources forstrategic planning.

B l ! D q m m l . I

m l , l the planning process.

SOME NOTES:

A strategic plan should have a matchingl x l ll /

sourced out.

I 37 , x m l 140 m ll l x m12 l l , m m v lv l !

I P l , 2000, v l m 312million hours of volunteer services.

S : :// . . v.


48/16832

HOW THEY DO IT

A Look at VSOs Country Strategic Planning Process

First, they look at what is happening in the development sector of thecountry

T - D v l m C x - l l v l m

, l , l v l , l l . T P m Dl z m z v v l m

. T l m l x .

Then, they iden fy program areas

T - I P m A - q VSO l ` m l v lv . T m l l . T

v m l l m l v . T , , l

v m z . T ll l m m

m .

Then, they take an in-depth look at each area

T l P m D v l m - l m T ll l m m ,

v VSO m ll v .

Then, they set clear indicators of success

A l , VSO m l :

External Consulta on - m l l v lv l l l v l v


49/16833

m v l m / . T VSO , v l l x l z

.

Internal Consulta on - l l SWOT l l l VSO m . T P m D l SWOT

m m m . W , P m D l v

plans.

Decision-making - l m l m . T l

m :

H l v l VSO v ll v l ml ;

W l m VSO m m z l ;

H m m m l m

ll m v l ;

T l v l ; W l l v ;

W v m zl ;

R m v l ,

Gender sensi vity - l l l l . I l

z

Monitoring and Evalua on (M&E) - l l M&E. I l l m

m ll l . P l VSO v lv v v .


50/16834

Being Coherent and Programma c - l l the outcomes of the strategy and at least one of the development

x . T v l . L l m

program strategy so that they compliment each other.

Funding for BBIOP Ac vi es / Opera ons

For full- me sta (coordinator, support sta for BBIOP )

- T VCD ll- m l m LGU ll v m l m V l

C z P m, ll . T VCD-

mm m m LGU l l . H v , VCD l v LGU m l m VCP.

For BBIOP volunteers working on the mandates (tasks )

- R m m m / V l C z D 4A A M m AC m ; A m A ; A I

V l . T LGU v l , m

v l v l ll m VCD , m v l

ll x . Im ll BBIOP m

v l m l v l z , lm l m

v ll l m m l l m l . H l l l l m v

v l v l z . I m NGO , NGO. A m l ,

m v l ll l lm v l m z .


51/16835

- F ll m m m LGU ll .

- H v , LGU v l v l z m m, LGU

l m m v l

l m 50% m

For Volunteer Ac vi es

- F m m C S l R l

- F m v l .

- C -m l v l m m .

BEFORE YOU START (Fundraising) . . .

Al v l , ll m l m l v ll v . Y

v m ll .

Source: .m m. m ( l ) . m m . m ( )


52/16836

Before Your LGU ake-off

CHAPTER 5


53/16837

Before Your LGU Take-Off Se ng - up a Volunteer and Ci zenship Desk in the LGU

T - VC D LGU l v l v lv (3) m V

l m l l .

Phase 1: Focus on Placement

Im l m V l Pl m P m (VPP) ll PNVSCF m ( F 5).

E l l l l m , l m ll - m l

C N l V l I m D (N ll v l LGU v

v l ( NVID ll LGNRC).

M m v l l m v l m lv l m l . T m m ll

v v v l ( LGNRC).


54/16838

Table 3. Phase I Steps

Step Par cularBy WhomPartners

By When

Step 1.M l

LGU

E - the BBIOP and get

m VCD

LGRRC/LGNRC T ,Program Partner

M 1

Step 2.A / persons

A coordinator and a

H LGU M 1

Step 3.C

and training onplacement ofvolunteers

Basic Volunteerism

M V lPlacement Program(VPP) - PNVSCAand/ or VSO BahaginanF m

W l l lto generate agreementon priority developmentareas

G l lvolunteer supply anddemand data anduploading in the NVID

M m

placements

Establish the VolunteerPlacement Program(VPP)

LGRRC/LGNRCT , P mP M( l VCD

, mLGU)

VCD / LGU,

VCD

M 1

M 1


55/16839

Step 4.E l

local volunteersupply anddemand

S v LGU (P v l/C /M l,

l l ) m ,

j , vneeding volunteers

C volunteer demand( ll m NVID)

Survey local employees z

l v l

C of volunteer supply( ll m NVID)

VCD / LGU,

VCD

VCD / LGNRC

VCD / LGUm l ,

z

VCD LGNRC

M 3

M 3

M 3

M 3

Step 5.U l update localdata on NVID

U l l ldata on volunteer supplyand demand regularly onthe NVID

VCD / LGNRC

M 3

Step 6.M documentvolunteerplacement

M NVID placements on the locality

I l m ,l

the placement program ( ., PNVSCA)

M ml m m

l , m m

( m ; LGNRC)

VCD / LGNRC

VCD /(PlacementProgram Partner

)

VCD / LGNRC

M 3O

M 3O

M 3


56/16840

BEFORE YOU START (Needs Assessment) . .

M v v l v l

ll . T ll m . Y , v l l m . A m

ll m m l .


Put process in place that could help you decidewho to work with.

B m ! I l l l , z l

l z l Y m v m q v l m m

z , m l l l . A VSO, l

l l .

Notes on Step 2. Assign/hire key persons (Coordinator, Support Sta )

C BB D BPP PNVSCA, x LGU; PNVSCA .

C m HR/A m LGU. C l l L


57/16841

Have some needs assessment methods readyto use or adapt.

B ! T m , m v q

l . Y ll m m (

page 55).

Decide how you will document the needs assessment.

B l l ! A l m l m .

T m , l v l m l m ll m . T ll l

. P m l mVSO, v m ldiagrams helped them get their message across more clearly.

Plan a follow-up mee ng

U ll , m m l , ll l ll - m l . T ll v

ll m l v v l x l . Y m l

m l .


58/16842

REMEMBER

There must be a clear documented method toassess needs

B x l ! Al m l m m m

l v l , l x l .

Stakeholders need to be fully involved in the assessment process

I v lv ! T ll ,

l ( m z , ). N l , l v lv l m.

Involve people at all levels

B ! I l v l z , l v l m m

v l z , z , , - , mm m m , l .

T z , q v l . I l

z , m l l l m m m l l m l v opinion.

T l l z.


59/16843

SOME NOTES:

Y assessment methodologies that you decide as most

l z ll .

T l m v x l m q

.

T m l . All v l l m l . A VSO

m , x v v l , etc.

HOW THEY DO IT

VSO Tool for Needs Assessment with a Local Partner

Organiza onT l , l .

B m m / :

I v m l l m z l m . S v

l x l .

D m m / :

1. S m ll m z . O , l

m z .


60/16844

REMEMBER

Aim for deeper and wider understanding. The needs

assessment should give you an opportunity to getto know any partner organiza ons and stakeholderswithin the community and for them to get to knowyou. You should share background informa on,explore each others strengths and weaknesses andunderstand one anothers aims and objec ves.

The process should make it clear why a volunteer is needed ratherthan a paid member of sta .

V l v l v l l ll m j . H v , m v l v

necessary.

2. I m ll , z v m . A z v l .

3. P z ll l . C ll l

ll/ .4. P z .

5. D v l l ( ) l ( ) m v m . I l m x l v l .

6. D v l l l z v ? H ll ? W ll v l

ll - - ? W m ? H ll z v l

v / l ? W l l v l z ?


61/16845

A m m :

1. D z v v l

2. C ll - m z

m v l mif necessary.

Phase 2: Engaging Local Ins tu ons

E l l : , m , v , - v mz

Im l m V l m I P m (VIP) ll

VSO K BAHAGI P m F m ( F 6); C l l l m . C

ll NVID ( LGNRC);

E l v l l v l

C m m v l l m l m l V l P m

mm ml , m m , ( LGNRC).

Table 4. Phase 2 Steps


ByWhen

Step 7.CTraining onEngaging local

F ll VSO K BAHAGIF m ,

V l M mSystem

LGRRC/LGNRCT , P mP M /VCD

M 4


62/16846

Step 8.

COand Training 1

C v l l

m l v lv m v l v CSR.

D m are ready to set-up aC m V lProgram

VCD , LGRRC/

LGNRC T ,Program PartnerM / l l

VCD , LGRRC/LGNRC T ,Program PartnerM / l l

M 1

M 5



ByWhen

H - : I v l l ( m , l,z , )

v l v implement lessons learned

, guidance of Program PartnerM ( . ., VSO B )

Implement Volunteerism inI P m (VIP)



M 4

M 5


63/16847


ByWhen

F , m

v l v(m / m l

m , l , q m , , .)

l lresources for volunteering

v

VCD /l l

Step 9.U l update localdata in NVID

R l l llocal data on volunteersupply and demand to theNVID.

VCD , /LGNRC

M 5

Step 10.Mand

mplacement ofvolunteers andengagements

l l

C m m

volunteer placements

l m volunteering programs inl l

m v l m l ,

m m , v (

m ; LGNRC)

VCD , /LGNRC

M 5


64/16848

BEFORE YOU START (Record Keeping) . . .

Make sure your data are well kept. This will help you:

Administer your programmed volunteers

M v l mm v l

R , , .

M l l q m


D ll m , m v l m

v l m m , l l

F v l , W m I ll x l I ll ?

D ll

T m v v , v , v , m, . ll m

ll . C v m ll l v .


65/16849

REMEMBER

B l ll . K , - -

E q l ! U z l m v

records.

K l v l

S ! T v l x m l rather than personal unsupported opinions.


D z

A l q l , W l m ? H ll I

m z ? Y ll ll , ll

used.

D ll m

I l l .


66/16850

REMEMBER

Collect and store the data you only need

S v m ll l l v l z .

Be open about the data you collect

Ex l ll l .

Collect, store and use informa on in accordance with any legalrequirements

C l l your place.

SOME NOTES:

T l , m l z .


67/16851

On the Road

CHAPTER 6


68/16852

On the RoadPhase 3: S mula ng Local Volunteerism and Good Ci zenship

P v v l v l m l m( m , l , mm v , v l

m , , , .).

E l BBIOP G l l v l m v l l l l v l m ( . . MDG

, l l v l m , .).

M / v m l m v lm z .

C l l v l l m v l l v l .

C NVID ( LGNRC).

C m m v ll m , l m V l P m l

; l l v l v m l .

A m m .


69/16853



ByWhen

Step 11.CTraining onVolunteeringA vPlanning andIm l m

Needs Assessment

G l S

P mm A v

V l R m

G S

F R

H - : O z m lv l v

LGU v -experience in planning and

m l m v .A - v

l is suggested (e.g. clean

v , l ,

medical mission) so that x l l ll

get encouraged.

E l C zVolunteering Program(BBIOP). Guide localv l m v

l l land local development

( . . MDG ,local development issuesetc.)

LGRRC/LGNRC T ,ProgramP M(VSO)/ VCD

VCD ,LGRRC/LGNRC T ,ProgramPartnerM /LGUemployees

M 6

O

M 7


70/16854

Step 12.U l

local data inNVID

Local data on volunteerl m ll

l l uploaded to the NVID.

VCD /(LGNRC )

M 8

Step 13.M &

mvolunteer

l m ,engagement

l l,

& l lvolunteering

v

C m m

m l ,m m , (

m ; LGNRC)

VCD ,LGRRC/LGNRC

M 8

Step 14. Setup a system

v l

of volunteeringv ,

volunteers andpartners

S z v l m (

m m llVCD m l,

v l , v lv l ll l );

U S C v ltemplate

VCD ,LGRRC/LGNRC

M 8


71/16855

Di erent types of LGU volunteer program implementa on

1. Volunteer Placement Program (VPP)

T m BBP PNVSCA

T VPP VCD m ll BBP D PNVSCA

F l m l j LGU z VCD

Figure 5. Volunteer Placement Program (VPP)


72/16856

F i g u r e 6

. V o l u n t e e r i s m

i n I n s t u o n s P r o g r a m

( V I P

)

2 .

V o

l u n t e e r i s m

i n I n s t u o n s P r o g r a m

( V I P

)

T h i s m a y

f o l l o w t h e c a p a c i t y

b u i l

d i n g p r o g r a m

o f t h e V S O B a

h a g i n a n

( t h r o u g

h t h e K a B A H A G I p r o g r a m )

S t a r t w i t h

l o c a

l i n s t u o n s s e e

k i n g a c v i e s

f o r t h e i r C S R i n i a v e s


73/16857

F i g u r e 7

. C i z e n s V o

l u n t e e r i s m

P r o g r a m

( C V P

)

3 .

C i z e n s V o l u n t e e r i s m

P r o g r a m

( C V P )


74/16858

BEFORE YOU START (Volunteer Placement). . .

Y m l v l l l . T ll l m v l

l m m v l m placement might involve.


Use a range of methods to carry out the placementassessment

A m , l l m

l l v l . A VSO, x v lv l m mm

l l v l .

Use a semi-structured interview

U l m m l m - v m

l m l . A x m l m aim to gather is on page 68-69.

Document the work environment

R l m v l z l l mm z .K l m

v l l l m . I l l l z . T ll l

x l v l l m m v lv .


75/16859

Present the informa on you gather about the volunteerplacement in a clear way

I m v l v l mll v lv v v m . Y

m l m l , l v l ll .

l , l m v m ll , m l m v m .

VSO, l m l m m l.

REMEMBER

Make sure you have plenty of me to assess aplacement

Y l l l m v l l (3) months at the local level and six (6) months for the foreign/

l v l v l v l . S vv l m m. T l

m ll - m placement details

Agree on the general purpose of the placement

I l v l ,

l l l j v l l m , l

volunteer.


76/16860

REMEMBER

Make sure the placement ts your programcriteria

Y l l l l l v m j v . A m 67

, l m , m z ll v v l m l m l

.

Determine the quali ca ons, work experience and skills requiredof the volunteer

O l j v v , l l v l l l . T

ll l m m v l placement.

SOME NOTES: Some other par cipatory tools used by VSO include:

Focus group discussion M x SWOT/SWOC Brainstorming H l l P l m T H D m


77/168


78/16862

HOW THEY DO IT

A Summary Checklist of Details Based on the VSOPlacement Outline

Placement details:

1. D l z

H z m

P m ( l ) z

B m ( , , , m m structure)

R ( l , , l q m )

N z l m m

2. D l l m

Pl m l

H l m z (l v l, l m mcolleagues etc.)

T m ( , l , l v , .)

D l v l

A l m l m v( ll l v )

3. Funding

W ll v l ll mm ?

D l l .


79/16863

4. S l, m , l l l m

L l m ( l l , / l, l m )

C x l m ( l / v , l x , l v

in the region)

D l l mm ( l/ , historical factors)

A l (m , , m l l , l, , m l m, l l )

A mm ( ?/ ?/ l ?)

Ra onale for Placement

1. Purpose of placement

2. O j v l m v l v m j v ( v v l

l m )

3. S m

4. H l m ll m vprogram

5. S v x m l m .

Volunteer pro le

1. Q l x / ll q

2. P l q l q

3. L q m

4. P m l / m l v l ( stated)

5. D ( l l v )


80/16864

Sources of Informa on

1. W v lv / l l m2. O m v l l -

Table 6. Examples of Volunteer Ac vi es

Types ofVolunteerA v

Examples

1 I lC B l

P l , v m m ( v l m l ,

v , mm z ) .2 S ll

DevelopmentB l , m l , v l

ll , .3 G C z M l m , l - v ,

l l , m, l ,etc.

Table 7. Selec on of Volunteering Ac vi es

P ExamplesN l D v l m P m /P j /A v

N l D v l m P ( . MDG- lj , L G v m A D v l m P j ,.) P/P/A P z LGU ( . ., j

LGPMS, l l v l m l , .)Local

* V l v l l l ldevelopment goals


81/16865

Table 8. Volunteer Ci zenship Desk Partners

P l v l v lprogram.

Demand-SideP m /P j /A v L A v ltheir Volunteer ProgramLGUP v C mNGO , PO , CSOSchoolsR l O z

Others

Table 9. Possible sources of volunteers

Supply Side (Possible Volunteer Organiza ons/Individuals) V l Pl m O z (PNVSCA, I l V l

G , IAVE, VOICE, N l Y C mm , UNYAP, S l V l P m , .

P l O z (m l , z , l , .)

C m ( . m l l ), v l v ll / x , PBSP m m m

NGO ( . NGO l l , R C , .) IAVE, v lprofessionals/ experts

S l ( NSTP, UP P , ADMU, .) NGO , v l , l z Others


82/16866

BEFORE YOU START (Matching Volunteers to Placements) . . .

I m , l m v l v l l l. M v lm v l j m . Y v

l v l ll , l v . All v l

v l m l l , l m

, l m l .


83/16867

STEPS TO GUIDE YOUR WAY Establish a rapport with the volunteer

B l ! T ll l m mm m . B l

l mm l l m .A VSO, m v l l

l m l m . T l v l m m l . VSO ll v l

q m v . K v lm , ll m

l m , l , q ll m l.

Explain the matching process and any expecta ons

K m ll- m ! P v m . O l l x . T ll

m . A VSO, l , m l l ,

v l ll v v l

m v m lB l l l l m volunteer.

Understand the placement and volunteer

K l m ! P l v l W l l m ? W

z ll m

l m v .


84/16868

T ll l v l l m ll m j v . D

l l m l v l , v l l m . T ll l v l

m m . F ll l m , l l v l l l

l m . A VSO, l l l m cover (see Annex 1).

Talk through op ons

P ! T l - , l v l . M v l

understands that they can opt out of the process if they feel they m mm m . F l v l -m

l m l . A VSO,

m m v l .

Ensure that certain baselines are met

S m ! T l m l v l l l m l l v l ll x l m .

O er a placement with a clear ra onale

B l ! W l m v l , l l l l l m

v l . A ll m v l l

l m l m lv .


85/16869

REMEMBER

Volunteers skills and experiences should be valued

R z ll ! V l l lx l z v l . T l

mm l m v l m .

Be clear on the mescales

S m m ! V l l x l v v l l m . Y

m m ll l m . Tll ll v l m .

Work to ensure fairness and consistency

H v ll! V l l l v lv m m ll m m

v l . All v l l ll

m v m m , . T v l

l l m .

Be open and clear

T l l m l l l , a volunteer understands that the placement may change.


86/16870

The volunteer should own the nal decision

G v m l ! F v l v l l m , ll l v v

l m . J T l l m m

v l l l placement.


87/16871

THE PLACEMENT DISCUSSION CHECKLIST

Volunteer Name: R N .Date of placement discussion: S ll:A m l

CV Em R l

Ex C P l C q

General O z l /S l ?

T l Standard training Specialist q ? q ?

Personal issuesFactor Issues arisingIs the volunteer in a rela onship?

What is the ethnicity of the volunteer?

Can the volunteer cope with isola on?

Would they share accommoda on?

What minimum facili es do they need?

What region would they like to work in?

Are there any issues rela ng to climate?

Are there any issues rela ng to diet?

What is their religion/poli cs?

Does the volunteer have any concerns?

Pl m m :A v l :A m m l m :

HOW THEY DO IT


88/16872

Your Volunteers

CHAPTER 7


89/168


90/16874

STEPS TO GUIDE YOUR WAY Iden fy opportuni es and obstacles

L ! I q , m lm : W v l

l l ? W l v m l?

Recruitment methods

C ll ! A q , ll l m m

l v l .

VSO v , m l . Tv l ll v 84 m

. T ll and focused groups. Some of the advantages and disadvantages of

v l .

Check how well you are doing

M ! Y m m l l v m m m

z m . Y m v l , l l m v

m l .


91/16875

REMEMBER

To a ract volunteers, you need to understand howother people in the community see your organiza on

A l , W m I? B v l , m m

q z . K z ll ll m l v

v l m v l .

Know what the compe on is

W m m ? T m m l z m v l l

m v . K m m m m l v l

.

Be aware of and ready to address the na onal and local issues ofyour own par cular market

W m m ? P l v v l l . T v l l . I m , v l m m v

j . S m l m l v l l m . S m m v

v m z .

Have a plan

A l , H ll I ? Y m l m ll l, m m

l v v . I ll l v l -

m, l l - mv .


92/16876

REMEMBER

Measure success

H v I l m m v ? W l m l ll

m m v . T ll l l l . I ll l l

v .

HOW THEY DO IT

Recruitment methods your LGU can use

1. W m

Former VSO volunteers share experiences and usually promote thez l m v .

Advantage: I .

Disadvantage: N v m l v q l ! Iis also hard to measure.

2. C m v

Y z m m v .

Advantage: T m ll . I l v l .


93/16877

Disadvantage: l m l .

3. M v

Y l z v m m l l v .

Advantage: M v m q l v l l .

Disadvantage: N v m l .

N : C v . I v l , l m l

l l .

4. L (l , , l .)

Y l l v v l . Y l , , l

m l v m mail.

Disadvantage: I x v m l m q l .

5. A v ( , l v , , , m , .)

A v v . I l q , ll m v l m .

Disadvantage: A v x v , ll v . I v m l

ll - l ( l m v x

v m ).


94/16878

6. N ( l l ; m , l /v / mm )

T m l m z .

Advantage: T v , l l l . A

l l z l .

Disadvantage: N m m , m .

7. D M l ( l , . )

Y l .

Advantage: A l m l m l ; v m l

v .

Disadvantage: I x v ; q

l m l ( z ).

8. W

T m VSO.

Advantage: All l m z .

Disadvantage: N x /.


95/16879

BEFORE YOU START (Assessing Volunteers). . .

H m m ? I v l ll I / v l v ll l

m m v m m v l / l ,

v m ll l .


Decide what you want to assess

S ! I l v l ,

ll l . A VSO, l m l v ll

feel are necessary for all placements. They call these the VSODimensions.

These are:

A v l mm m v l .

A desire to learn and to help others learn.

T l lv l m v l l l .

T l x l l l

. S l - m .


96/16880

T l ll l .

A -j m l other people and cultures.

Decide how to gather informa on against the skills you areassessing.

A v ! T m v v x . I

.

Find a simple way to present your ndings to others.

M ! G v l l ll to discuss their grades and come to a consensus.

Try out your assessment process.

D m l ! R . I v l

m l l, ll l l x m . Ov m ll l

x ll x / v q .


97/16881

REMEMBER

So skills are more important than professional skillsin many circumstances.

M m ! I m , v l l m m l

l x v ml m l v .

I v l ll ll l !

The best indicator of how people will behave is how they havebehaved in the past.

K v ! I m v l , m l v l l ll

. I l , m xm l .

Structured interviews/assessment processes give a be er basisfor comparison than unstructured interviews.

A m m q / v . I v mv l m

, l ll m qY ll ( ) m . U

m q v v m v l l m m v ll

m .


98/16882

HOW THEY DO IT

Assessing Volunteers

T VSO ll lv l . I m m v ,

x ll .

A ( 4 8 l ) m . T ll m l mto the sample in terms of:

S z N m M Quality of end product

T l l l l . G v .

N One ruler

One stapler One pair of scissors

SOME NOTES:

Once you have developed clear and non-judgmental, m l m

l v l x .

I m , ll m x .


99/16883

C v m l m m l . T ll

m l l m . G v m mv l x l. T

m m m m . G v m m v l l m

T , m m l , l

.

Analysis

T x ll v m v m m .

O ll , m ll v - m l l

l m l .

I m q ll ll v j -

m v l l ll , m l l v m

l l .

SOME NOTES:

T ll l v l l q m VSO:

VSO m m Outline of VSO assessment day K l q l l VSO m


100/16884

BEFORE YOU START (Training Volunteers)...

Y v l . N ll v l m v ll q l , l v l

, v m - -j m m l - l .


Introduce volunteers to your organiza on andtheir role

C mm v l v . T ll l m v l v l m v

v m . I l l m , x m. Ex l

l v l l m v m v ll z . H m

l v l :

Y z , m , v l v

T

I m l /

Y l v , l

H v l


101/16885

Your policies and procedures for volunteer involvement (e.g.reclaiming expenses)

A l , v l l l

q m A v l m v

gain

W x v l , can expect from you

A l l v l v ll ( l m / j v )

l l m .

Conduct volunteer development, which involves the ve stagesof the training cycle.

The Training Cycle


102/16886


1. Iden fying Learning Needs

I m ll , l l m ll. I l l l v ll ,

l v l l . Y m l - l

needs.

2. Se ng Aims and Objec ves

T m j vll l ll v l m .

3. Designing and Planning Training Content

S m :

Y l l l v . W ll v l l

v l mm l ? I , l m l ?

T m l / q : W l , . . . l ?

M : W ll , , . . --j , m v ? T

l x , , , l . I v m l

l l m ? A VSO, m l m v l x .


103/16887

T m : I m ? A m m ( l m ) /

? H v l m , m ,?

M l : W ?H ll m?

T : W ll v ? Wm x ? W

? W ? H ll v l ?

L : I v l ? C ? I

m - , l ? A q m l v l l , . m l ?

A m : D v v ?T m ? W ? A m l

? D v ( m,q m .)?

4. Delivering Training

S ll m v l l v l . E l

m l . C v v l , l l . A

l . C , l .


104/16888

5. Evalua on

Ev l l l , v lv v l ll

l . Ev l v l m ll , l ! S m

q :

W m I ? ( . ., m , - l, l v , ll - v l

/ v supervisor).

H I ? ( . ., m , l, l v ll -

v l , / v and supervisor).

W m ? D m v . Imm v l

, x m l 3 m v l l m .

W m I v l ? Ev l vv l ll l .I v l v l , you can use in the ongoing appraisal of their support needs.I l v l

, l m l .


105/16889

REMEMBER

Take a holis c approach to designing training

T ll v lv l l v .

Allow plenty of me for planning training

C ll l . B l m m l - l .

Learning support must be based on clearly iden ed needs

T l j l , v lv z v l . T v l

v l v l v l ll .

Training should not be seen as a single event

S l l

. I q l m and volunteers changing learning needs.

Training Volunteers

h p://www.idealist.org/info/VolunteerMgmt/Trainin


106/16890

BEFORE YOU START (Learning Lessons)...

B l ! L m v l . T m v l l m,

m m v v . T ll m v l . T v

m v l l , m j m v m

next steps.

T j v m l

R m m m mm , m l m m v m l l v v . I m v . H v

l m m l . A l ll q l

l v changes.

WHO was affected by yourwork?

WHAT sort of change(s)happened?

HOW did the change happen?

WHO? WHAT? HOW?


107/16891


Collect and lter the informa on you need

G l ! C ll l m v l m m ll l z l m . T

, m q . T , l m . Y q l x l

x . O v x l , m . T l 101 m m VSO ll

m .

Analyze the informa on you have collected

B m ! D v l l l lenvironment. You may consider common elements and trends and

m l l v . T ll v v ,

l . M l m v ll .

Use learning to help with decision-making

A l l v l ! Y m l m m v l m l l

. T m ll mm l l ll l ll , m , v l

l l v . A VSO, ll m A

C R (ACR ) VSO lm v x m .


108/16892

Communica ng the lessons you have learned

B ! C mm l ll x ll .J m , v m

l l m . G v lmm m , m ,

, m v . T ACR VSO m l m v v l l m

m l q m x l m m . I m m l

ll :

P j v ( ), l mmof evidence

Lessons for the programme

L VSO UK m

S l v l x l

REMEMBER

Focus on the people you are a ec ng

L l ! F x l v l . Y l l v lv m

l . Y m l m .

Decide on the informa on you need and gather only thisinforma on

F ! G m m - m . F m m l v l l .


109/16893

REMEMBER

Make me to re ect on and analyze the informa onyou have gathered

R ! G v l m m ll .

Dont expect too many lessons

A l , z l x m l . O m l . A l , m m m ,

m l l x .

Make sure the process is inclusive and con nuous

P ! R m m l j l

ll . W x . Q l z

v m ll m v mareas of concern.


110/16894

HOW THEY DO IT

Prac cal Tips on Ge ng Informa on

You can collectinforma on

through:You can collect informa on by:

S myour

z

D v l : V v l l m l , , l

z m ,q , v l ,informal contacts.

D v l : V v l l m , v l v v l , m l .

O : T z / l , v

z , ll material.

Volunteers F z : O v , m l v

( l m , l, .), m , v l - l v ,

informal contacts.

F z : / , v

volunteers.


111/16895

Techniques for Collec ng Informa on

Observe - S , , m ll l. Y v l .

Use par cipatory exercises - You can carry out exercise or sessions m z v l .

l l - z . T q VSO l :

Ex l /A l x . ., V / m ,l l , m . . .

R m . ., v m x . . .

S . . , l

Conduct discussions - Y :

U , l , m , - m , l m l , v

, m v m v ( l ,

ll ); . T x l j m

decision-mode. U l /l U m - v ( v lv l

q ll ) U ( )

Alterna ves

P - m m l v lv , m m l . I l

m m , mthat one set of eyes.


112/16896

Drama (and video) Posters and pictures

BEFORE YOU START (Suppor ng Volunteers Personal andProfessional Development) . . . I v m v l m m

m , m l m V l m ll l . H v l l l v l m ll v

l l m .


Create a volunteer handbook

I l l m, v m v l l . H l

l m m.W l l , v l l l

v l ( l ) l l .

Provide appropriate training

S , q ll v l . T ll v l m ,

l training to further their understanding.


113/16897


Provide a range of personal support op ons to allvolunteers

B v m v v l ll m , l m x

V l l v l m , v , m l l v l . O -

l l z l v l

l v l. S ml l v volunteers.

Provide up-to-date resources

L m m v m v m l l. T q l m

v v m , m l m experts.

Make informa on easy to access

O l m v v l v m l l m

m ll mVSO, . Y

m m , v and its target audience.

Develop a self-assessment guide

A l - m m l v l z , mm l .


114/16898

REMEMBER

Well-supported volunteers nd it easier to copewith their work and so provide a be er service.

W ll- v l m l l l v l , l , m m x m z m

z m.

An informed volunteer is a happy volunteer

M v l x m mm m m / m / l

originally agreed upon.

Be prepared to support a diverse range of volunteers

Y ll v mm v l ( . ., , , m )

. Y l v

v q ll l v l m l l v l. S m v l llq m . T x

v l m v l , ll l v v l l ll l x l

z z m.

Your volunteer program should encourage a sense of selfawareness

V l l m l v l m , ll l l - . B l

m v , l m m x .


115/16899

Create and sustain an ongoing rela onship withvolunteers

V l j m l m , l z l

x l l m l mS v l x l m

v . T ll m mm l v l l m l v l m .

SOME NOTES:

Ev l v v v l vm , ll v

m , m l .M v l l l v far volunteers personal goals are met in your program

l v m

experiences and use self-assessment guide.


116/168


117/168101

A m m v l l m l z , x . W m , v m v z l l .

P v l q

F m v l l l v l l z

m v .

Update informa on, make it accessible and con nue toinform your volunteers

M - - m l m mv l l m v . T

m - - . . v l , l .

Acknowledge the support and contribu ons of formervolunteers

I m l v v l l l . T l l

l l v l , ll l m v l l

z . A VSO, v l m v l v m v lv v l v

ll v m v .

Encourage ongoing commitment to your organiza on and

the causes and communi es serveE m v l v lv mA VSO, v l :

m , m , v , v m v l ;

v l m v .


118/168102

REMEMBER

Encourage volunteers to make the link between whatthey are learning through their placements and their

lives aheadI v l ll l , ll

x q , ll v l m . B l

l l l l m l m v l m l , l

l , l future.

Learn from former volunteers

S v m v l z m v l l l . L l

m x v l l m l l m . P v m

v m l l m x v m .

Build and maintain mutually suppor ve rela onships

R l v l , l lL m v l ,

, v . M

m.

Use your former volunteers experience and goodwill

Your former volunteers represent a pool of human resources ll , l , l

z , v l m . R m m m m l l

v m .


119/168103

ANNEXES


120/168104

ANNEX 1: CHECKLISTS

Overall program planning

D v l l ?D x ?D v lv l l ?D m ?

Needs Assessment

D l ?D l l l z ?D v l ?D v v l l ?

Volunteer placements

I l v l j v , l m j v l ?

D v l m ll v lv ?D l m v m j v ?H v v v l m ?

Fundraising

D m ?

C l l x l ?C ll l ?H v l ?D v l ?


121/168105

Learning lessons

D m ll ?D ll ll ?

D v l l z m ll ?D ll l , z x ll ?

Record keeping

D m ll ?D m ?D l l q m ?I m l ?

A rac ng volunteers

D l ?D l z ?D v l v l ?

D v l v v l ?

Assessing volunteers

H v ?H v v l m ?H v / ?


122/168106

Matching volunteers to placements

D v l m v-l ?

D v m m v l l m ?D v ll v l ?

Training volunteers

H v v l q m ?H v ?H v ?D v m v l l ?

Suppor ng volunteers personal and professional development

D v m l v l D v l ?I v l jD v v l ?A v l l v ?

Building on volunteers experience

D v m l l l m v l ?D v m l ?H v - - l m v l ?D v v l v lv

z v ?


123/168107

ANNEX 2: CHECKLIST FOR A SUCCESSFUL PARTNERSHIP

(Bases for Making and Assessing a Pledge of Commitment by the Partners)

(A m N l V l P l C )

1. A m ll mm l l l j v V l

C z P m?

2. A ll v m v l m P ?

3. D m ll z ?

4. I q mm ?

5. A m l ?

6. D v x ll

m ?

____Y ____N

____Y ____N

____Y ____N

____Y ____N

____Y ____N

____Y ____N


124/168108

ANNEX 3: VOLUNTEERS PROGRAM APPLICATION FORM

ANNEX 3: VOLUNTEERS PROGRAM APPLICATION FORM

VOLUNTEER SIGN UP FORM

PERSONAL INFORMATION

Name

Last Name First Name Middle Name Nickname

Date of Birth Civil Status Age Gender M / F Nationality

Home Address

Telephone / Fax Cell phone

Profession / Occupation Email

Office / Organization and Address

Please Indicate Available Schedule (Specific dates, time and area for volunteer work for the year)

Qualifications:

Must be at least 15 years and above

Physically/mentally fi t Excellent work attitude Committed and dedicated to work Pleasant disposition

DOCUMENTS REQUIRED:

1. Two (2) Copies of Completed Volunteers ApplicationForms

with two (2) pieces of latest 2x2 pictures

2. Comprehensive RESUME/ Curriculum Vitae[to include: education, work experience(max 2 pages)]

3. Certificate of Good Moral Character(from School/organization/employer)

Please check field of volunteer work/interest

a) Financial accountability k) Disaster preparednessb) Local legislation l) Agriculture developmentc) Development planning m) Fisheries development

d) Revenue generation n) Enterprise, business and industrial promotione) Resource allocation and utilization o) Natural resources managementf) Human resource development & management p) Waste management and pollution controlg) Health and nutrition q) Transparencyh) Education r) Customer servicei) Housing and basic utilities s) Community development/organizing

j) Peace and security t) Others (specify):

Statement of Waiver and Attestation

I hereby attest that all information indicated herein are true and correct to the best of my knowledge.

Furthermore, I voluntarily accept the risks and assume all responsibilities from any untoward incident that may arise

in the duration of my involvement as Volunteer for the LGAs Volunteer and Citizenship Program.

_________________________________Signature Over Printed Name

____________________________________

Date Accomplished

VOLUNTEER SIGN UP FORM

Signature Over Printed Name


125/168109

ANNEX 4: SAMPLE LGUs STAFF VOLUNTEER SURVEYADAPTED FROM THE NATIONAL VOLUNTEER AND PHILANTHROPY

CENTER

1. A v l m LGA/DILG mmv

D m

A

O

O l l

O m ___________________________________________

2. W l m ? C 3

___A l ___ C l ___ S

___I P l ___ H ___ H m

___C mm ___ El l ___ W m , M

___E v m ___ Y ___ N ;anything goes

___E ___ H l ___ O ,l ___________

3. W v l v l ?

___ S l - ; O - m v ( . . l - v , l -l)

___ S - m j m ( . . z v , , .)

___ O - v mm m ( . . m- - l , m l l , .)

Yes No ____ ____

____ ____

____ ____

____ ____


126/168110

4. W z l l v v l ?

5. D v ll l ( . ., m , l l , l m l m , ) l l ? ___ Y ____N

I , ll ? _____________________________________________________

6. H v v l ? ____Y ____N I , l l x

_____________________________________________________

7. W l l v l m m m m l m m ? ____Y ____N

8. W l l mm l v lv l m ? ____Y ____N

Personal:

N m : ____________________________________________________E-m l A : ____________________________D : _______________________________C v l S : ___________G : ________________________H m _________________________________

M l N .: ________________________________


127/168111

ANNEX 5: EVALUATION OF THE BBIOP MANAGED BY REGION(ANNUAL OR SEMI-ANNUAL DURING THE FIRST YEAR)

I. Components of Program Implementa on(the Program Processes and Ac vi es): Comments

Descrip on of processes/ac vi es

Please describe what you know aboutthe following components of the BBIOP(Bayanihang Bayan in Our Place) andcheck whether these have been e ec ve orresponsive by cking the appropriate column

on the right and wri ng any comments.

W /E v /R v

N W /NE v /N R v

M v m

C m v

F q v (S service.)

D v (S ?) Integrity of service to planned design

(H v v l l ?)

___Y ___N

S z v v (Hm v l v

v BBIOP ll?)I v l ____G ____

S l v

H BBIOP m ?

___Y ___N

I , ?

____________________________


128/168112

Q l v (D q l BBIOP ,m m l q l ?)

W ?

R v v l I l, PSI-ADB E m

v v l m m ? ___Y ___N

I , ( ) P m v ?

I , v m P m?

II. Resources, Inputs, Environment

Kindly write your answers in the right column,as applicable.

Comments

1. O z ( ) v lv BBIOP LGA/DILG

2. Budget involved

3. N v lv N m Experience G O

4. M m (S v ) B m ( ) ( l

experience)

H /l v l v L z Y ( ) S z ( ) M m q m ( ) Pl v


129/168113



Comments

P v

service P l l Purposes/Aims

Other important components of theO z v lv

5. P z S z ( m m m ) Budget P l , v , - N ( . .,

, , l , .) Level in the hierarchy A z R v (

BBIOP )

6. I v l :

Age Gender Annual income R l (

origin) L m A m

A ll

BBIOP P m? ___V m

___F l

___N


130/168114



Comments

A BBIOP ?

___V m

___F l

___N

M v

W z

BBIOP ?W v

P m?

Degree of support from communitym m

D mm m m v P m?

___Y ___N

I , x ? W ll P m? ____

Other comments on the Volunteer and Ci zen -ship Program


131/168115

1. W m m j / v / v v ? ________________________________________________________2. H ll l mm

LGA/DILG / LGU ( )? _________________________________________________________3. H m l j m l

ll m ?

________________________________________________________4. W v ll v ? ________________________________________________________5. H l ( l

) j v l ? ________________________________________________________

6. W m m m l m BBIOP , l j ? ____________________

7. W v mm l j ? _ _____________________________

8. I l m l ll v j m v l v l v l z ? ________

________________________________________________________9. H v LGA/DILG/ LGU m l v l x

l / x j ? ____Y ____N

I ? _____________________________________________ ______________________

10. W l v l v l v l v lz l ?

_________________________________________________________

ANNEX 6: OVERALL EVALUATION OF THE BBIOPs

(Repor ng Evalua on Checklist)

( Adapted from the Na onal Volunteer and Philanthropy Center)


132/168


133/168117

W ll l m v l ?

____S v l l ____ A v m V l M

____I ____ P x

____T v m ____ C l

____C l v l ____ S , j ____O :

Pl ________________________________________________

A m v m l l v l ___________________________________________________________

Ov ll, v l m volunteering service.

____ S l ______S m ____S m ______S l

W l l LGA/DILG/ LGU/ v l z ?

_____Y _____N

W m / j / m / v l ?

______________________________________________________________

V l z v mm __________________________________________________________

S : ____________/D __________N m S : __________________________________E-m l/C .: ___________________


134/168118

1. C v l x ?

2. W l- m m x ?

3. W - x ?

4. W l m x ?5. W mm

v l x ? T l ?

6. W l mm v l v l v , ll ?

7. W l v ll m?

ANNEX 8: REPORTING THE VOLUNTEERS EXPERIENCE

( Adapted from the Na onal Volunteer and Philanthropy Center)

Allow for a conducive environment for re ec ve thinking on the part of thevolunteer.


135/168119

ANNEX 9: RELEVANT LAWS AND POLICIES


136/168120


137/168


138/168122


139/168123


140/168124


141/168125


142/168126


143/168127


144/168128


145/168129


146/168130


147/168131


148/168132


149/168133


150/168134


151/168135


152/168136


153/168137


154/168138


155/168139


156/168140


157/168141


158/168142


159/168143

Annex 10: Sample Municipal Ordinance


160/168144


161/168145


162/168146


163/168147


164/168148


165/168149

ANNEX 11: ADDITIONAL RESOURCES

F m , m m l.

.l . v.

F m LGA V2V P m

.v .

L VSO m v

. v . v.

T PNVSCA l m v lthe Philippines

.v . .

F m VSO

.v l . .

T N l C V l (NCVO), v l v l m , l v l

m v l . T l of resources to support volunteer management.

. v . .

T I V l R (IVR), m v l l v l l m

l ll mm z .


166/168150

. v. .

C mm S v V l (CSV) UK v l v mm . T

v l l l v l .

. m . v. / m / v /v l / .html

P UK v m A v C mm U (ACU) , l v l l G I R T

V l : A G P G .

. l v l . /A U N V l (UNV), W l V lW m m

m v l m.


167/168151

As we (DILG) aim for LGUs that are able to deliver andto do their work in the most transparent ways and are

accountable to their own constituents..

Let us work closely with the civil society organizations.The basic principle of the Administration is that

stakeholders are involved in governance

The partnership with the civil society is a key strategy tohelp us attain an empowered and accountable LGUs...

-Usec. Austere Panadero


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volunteer managers handbook

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