Information contained herein is proprietary, confidential and non-public and is not for public release.

CECP Strategic Investor Initiative

CEO Investor Forum

September 19, 2017

Voya Financial: A Different Kind of Financial

Services Company

Forward-Looking and Other Cautionary Statements

This presentation and the remarks made orally contain forward-looking statements. Forward-looking statements include

statements relating to future developments in our business or expectations for our future financial performance and any

statement not involving a historical fact. Forward-looking statements use words such as “anticipate,” “believe,” “estimate,”

“expect,” “intend,” “plan,” “projected”, “target,” and other words and terms of similar meaning in connection with a

discussion of future operating or financial performance. In particular, our 2018 Adjusted ROE target, and all other

statements about our financial targets and expectations, are forward-looking statements. Actual results, performance or

events may differ materially from those projected in any forward-looking statement due to, among other things, (i) general

economic conditions, particularly economic conditions in our core markets, (ii) performance of financial markets, including

emerging markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels, (v) persistency

and lapse levels, (vi) interest rates, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and

regulations, including those relating to the use and accreditation of captive reinsurance entities and those made pursuant to

the Dodd-Frank Wall Street Reform and Consumer Protection Act or the U.S. Department of Labor’s final rules and

exemptions pertaining to the fiduciary status of providers of investment advice and (x) changes in the policies of

governments and/or regulatory authorities. Factors that may cause actual results to differ from those in any forward-looking

statement also include those described in “Risk Factors,” “Management’s Discussion and Analysis of Results of Operations

and Financial Condition—Trends and Uncertainties” and “Business—Closed Blocks—Closed Block Variable Annuity” in our

Annual Report on Form 10-K for the year ended December 31, 2016, as filed with the Securities and Exchange

Commission (“SEC”) on February 23, 2017, and our Quarterly Report on Form 10-Q for the three months ended June 30,

2017, filed with the SEC on August 2, 2017.

This presentation and the remarks made orally contain certain non-GAAP financial measures. Non-GAAP measures

include Operating Earnings and Ongoing Business Adjusted Operating Return on Equity. Information regarding these and

other non-GAAP financial measures, including reconciliations to the most directly comparable GAAP financial measures, is

provided in our quarterly earnings press releases and in our quarterly investor supplements, all of which are available at the

Investor Relations section of Voya Financial’s website at investors.voya.com.

A Long-Term Perspective – For All of Our Stakeholders

■A lifetime partner for our customers.

■A diverse and energetic career environment for our people.

■An attractive long-term investment for our shareholders.

■A responsible corporate citizen committed to supporting our communities

and advancing society.

4

Voya Financial’s Journey as America’s Retirement Company®

2011 2012 2013 2014 2015 2016 2017

2011 - 2013

2013 - 2014

IPO and establishment of Voya

2015 - Beyond

Our Values:• We have customer passion.

• We do the right thing.

• We are the We.

• We have a winning spirit.

• We care.

Our Mission:

To make a secure financial future

possible — one person, one family,

one institution at a time.

Our Vision:

To be America’s

Retirement Company®.

6

We Help Customers Get Ready to Retire Better

71%

Diverse Earnings from Our

Segments

1. Excluding operating earnings attributable to Corporate. Operating Earnings (pre-tax) is a non-GAAP measure. Information regarding this non-GAAP financial measure, and a reconciliation to most comparable U.S. GAAP

measure, is provided in the “Reconciliations” section of the Quarterly Investor Supplement

Twelve Months Ended June 30, 2017 Operating

Earnings Before Income Taxes: $1,136 million1

Retirement34%

Investment Management

22%

Annuities29%

Individual Life5%

Employee Benefits

10%

■ Retirement: Top 5 provider of defined

contribution retirement plans

■ Investment Management: Top 25 U.S.

manager of institutional tax-exempt

assets

■ Annuities: #10 in fixed indexed annuity

sales

■ Individual Life: #6 in indexed universal

life insurance sales

■ Employee Benefits: #4 in stop-loss

sales

7

Our Employees and Distributors Are Making a Difference

1Approximate as of December 31, 20162as of market close August 11, 20173as of June 30, 2017

$11 billion2016 revenues

$517 billionTotal AUM and AUA3

$6.9 billionMarket cap2

6,700employees

13.6 millioncustomers

225,000points of distribution1

8

8.3%

12.1%

14.3% 13.5-14.5%

FY'12 FY'14 2Q'17 TTM 2018Target

Voya as an Attractive Long-Term Investment

Ongoing Business Adjusted Operating ROE Trajectory1 Voya’s Share Price has Outperformed S&P 500 Since IPO2

95%

+57%

Voya Financial S&P 500

1. Ongoing Business Adjusted Operating ROE is a non-GAAP financial measure, and should not be considered a

substitute for Return on Equity, the most directly comparable financial measure calculated and presented in

accordance with GAAP. A reconciliation of Ongoing Business Adjusted Operating ROE to Return on Equity is

presented in the “Reconciliations” section of our most recent quarterly investor supplement, available on Voya

Financial’s investor website at investors.voya.com.

2. Price change since 5/2/2013, as of market close on 9/15/2017

9

Culture Is Our Key Differentiator

▪ Our culture – and the authentic character of

Voya:

▪ Putting the customer at the center of everything

we do;

▪ Exceptional execution;

▪ Empowering our people to make improvements to

the way they work; and

▪ Employing the highest standard of trust and

transparency.

▪ Continuous Improvement is the engine behind

our cultural transformation.

▪ Optimizing our human capital.

10

Voya Recognition and Honors

11

Voya’s Integration of Corporate Responsibility Into Its Business

Compliance and

Efficiency

Growth and

Innovation

Governance Model:

Voya Financial

Board of Directors

Nominating & Governance

Committee

Corporate

Responsibility Executive Council

Chief Human Resources Officer

SVP, Corporate

Responsibility

and President, Voya Foundation

11

▪ Environmental and Social Risk (ESR) policy

▪ Human and Workplace Rights Policy

▪ Environmental Procurement Policy

▪ Supplier Code of Conduct and ESG Performance

Supplier Assessment

▪ ESG Integration in Investment Management

▪ Environmental Sustainability Programs

▪ ESG Investment Management Statement

▪ Environmental Sustainability Statement

▪ Voya Foundation Investments

12

Prioritizing Corporate Responsibility as an Investor

ESG Investment Process

Understand and integrate the

consideration of environmental,

social and governance factors in

our investment process.

ESG Solutions

Provide a select range of ESG

investment solutions to meet

client needs.

ESG Investment Stewardship

Where appropriate, implement

ESG-related proxy voting and

company engagements to

represent the interests of our

clients to maximize long-term

value.

ESG Leadership

Contribute to the development of

ESG disciplines through publication

of thought leadership, partnerships

and publicly reporting on our

efforts.

Voya Investment Management ESG Investment Program

13

Creating Business Value by Solving Societal Challenges

▪ Promoting Financial Wellness

▪ Serving People with Special Needs:

Voya Cares

▪ Advancing Diversity & Inclusion

▪ Protecting and Preserving the

Environment

▪ Investing In Our Communities

14

Promoting Financial Wellness

Spending & Savinggain control of

day-to-day expenses with tools for managing spending and saving

Engagement & Educationengage and empower to

make good financial decisions

Financial Planningachieve longer term goals like

paying for college, buying a home and retiring

Research shows:

▪ 63% of people polled admit they do not

spend enough time – or they spend no

time at all – making decisions related to

their retirement plans.

▪ 72% of people feel stressed about

money at least some of the time.

▪ 37% of people spend three or more

hours at work each week thinking about

their personal finances.

Financial Wellness at Voya:

▪ Expanding Retirement Readiness.

▪ Holistic Financial Wellness.

▪ Launched our program with a focus on

our people.

15

For registered representative use only. Not for public distribution.

Serving People with Special Needs: Voya Cares

▪ 1 in 5 children and adults – 65 million

Americans – will experience a special

need or disability during their lifetime.

▪ 105 million family members and friends of

people with disabilities in the U.S.

▪ People with disabilities in the U.S. control

approximately $645 billion in disposable

income.

▪ Largely underserved market with unique

needs.

▪ Key business and social-responsibility

opportunity.

Advancing Diversity & Inclusion

2 All Voya figures are as of December 31, 2016, unless otherwise indicated. 3 U.S. Census Bureau Population Division Current Population Survey, Annual Social and Economic Supplement 2012. 4 Catalyst, Women in S&P 500 Companies, 2017. 5 As of August 1, 2017.

Female

population3

United States

50.8%Voya Financial

50.2%

Women on boards

of directors4 20%U.S. CorporationsVoya 50%

For of Voya’s eight independent directors are women5

Women in senior

management4 25%U.S. CorporationsVoya 46%

Women in

management4 37%U.S. CorporationsVoya 40%

Gender Diversity2

17

Protecting and Preserving the Environment

* Since our 2007 baseline year

42%energy reduction

50%reduction in

generated waste

66%reduction in waste

sent to landfill

74%reduction in

paper use

116%of electricity

omissions offset *

18

Investing In Our Communities: Volunteerism

▪ 2017 National Day of Service

▪ 13,400 hours volunteered to local non-

profits

▪ 155,000 meals packaged for Feeding

Children Everywhere

▪ Partnered with more than 200 organizations

▪ Committed to touching hearts and

changing lives throughout the year.

▪ 40 hours of paid volunteer time off

▪ More than 49,000 employee volunteer hours

in 2016

▪ $1.1M equivalent volunteer-time value

donated to nonprofits in 2016

19

Investing In Our Communities:

Employee Engagement & Philanthropy

1 CECP Giving in Numbers 2016 Edition.

▪ Annually, Voya Foundation contributes over $5M in employee-matched gifts and grants.

▪ In 2016, Voya Foundation grants supported 83 charities across the country.

A Long-Term Perspective – For All of Our Stakeholders

■A lifetime partner for our customers.

■A diverse and energetic career environment for our people.

■An attractive long-term investment for our shareholders.

■A responsible corporate citizen committed to supporting our communities

and advancing society.

Information contained herein is proprietary, confidential and non-public and is not for public release.

CECP Strategic Investor Initiative

CEO Investor Forum

September 19, 2017

Voya Financial: A Different Kind of Financial

Services Company

Appendix

▪ THE INCLUSION OF VOYA FINANCIAL, INC. IN ANY MSCI INDEX, AND THE USE

OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES HEREIN,

DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT OR PROMOTION OF

VOYA FINANCIAL, INC. BY MSCI OR ANY OF ITS AFFILIATES. THE MSCI

INDEXES ARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE MSCI

INDEX NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI

OR ITS AFFILIATES.