2

- Bachelor of science in Business Administration at EUNCET Business School

- Programa Vicens Vives (Leadership, Values and Commitment) at ESADE Business School

- Trainer of Junior Chamber International (JCI) since 2008

Carles Lombarte – Global Active Citizen

@lombarte84

WHAT MAKES A PERSON 100% SUCCESSFUL?

A: 1 PointB: 2 PointsC: 3 Points….Z: 26 Points

Success

L+U+C+K L+U+C+K 12+21+3+11= 12+21+3+11= 47%L+O+V+E L+O+V+E 12+15+22+5=12+15+22+5= 54%M+O+N+E+Y M+O+N+E+Y 13+15+14+5+25= 13+15+14+5+25= 72%L+E+A+D+E+R+S+H+I+PL+E+A+D+E+R+S+H+I+P12+5+1+4+5+18+19+8+9+16 =12+5+1+4+5+18+19+8+9+16 = 97% 97%H+A+R+D+W+O+R+KH+A+R+D+W+O+R+K8+1+18+4+23+15+18+11 =8+1+18+4+23+15+18+11 = 98%

Attitude is the Key to Success

A+T+T+I+T+U+D+EA+T+T+I+T+U+D+E

1+20+20+9+20+21+4+5 = 1+20+20+9+20+21+4+5 = 100 %100 %

Success Formula (Victor Kuppers)

Excuses Valley

Implication or Commitment?

The Successful Executive

Course ObjectivesYou will be able to: Identify the Process of Team Building Identify the characteristics of an effective

team leader. Build commitment and cooperation among

team members Use teams effectively to achieve goals

The “TEAM MIRACLE” ProgramModule 1: Team Building

Module 2: Team Leadership

Module 3: Team Working

UNITED WE STAND, DIVIDED WE FALL.

"Do you want a collection of brilliant minds or a brilliant collection of minds?"

- R. Meredith Belbin

TEAM BUILDING

ExerciseTask: Find Your Team Members as per instructions

given by the trainer, Introduce each other, Choose The Leader & Give your team a name with a punch line.

Time: 5 minutes for the task & 2 minute for presentationPresentation: Group Leader to introduce the Team name and

team members.Team

wor

k: 1

Team

wor

k: 1

Why Teams? For better results through combined

knowledge & skills. Significant challenges energize the team. Leaders can foster team performance. Biases towards individualism. To have discipline in the organization.

Different Types of TEAMS Project Team Strategy Team Departmental Team Sales Team Sports Team Maintenance Team

Groups & TeamsGroups

People work together Feelings are suppressed Conflict is accepted Unclear objective Personal goals Hiding information Failures are blamed on

others

Teams People work for each other Feelings are expressed Conflicts are resolved Objective is clear Common goal Open sharing Success and failures are

shared

When building a team, I always search first for people who love to win. If I can't find any of those, I look for people who hate to lose. - H. Ross Perot

TEAM BUILDINGMust be…. a way of life. the responsibility of every Team Member. a continuous process . about developing a clear and unique identity. focused on a clear and consistent set of goals. results oriented. Enjoyable.

TEAM BUILDING PROGRAMAn outline:

A) Goal SettingB) Role SettingC) ProceduresD) Relationships

Stages in Team Building

FormingForming

StormingStorming

NormingNorming

PerformingPerforming

FORMING

Define teamDetermine individual rolesDevelop trust and communicationDevelop norms

  Define problem and strategyIdentify information needed

STORMING

During the Storming stage team members:

1. Realize that the task is more difficult than they imagined;2. Have fluctuations in attitude about chances of

success; 3. May be resistant to the task; and, 4. Have poor collaboration

NORMING

During this stage members accept:their team;team rules and procedures;their roles in the team; and,the individuality of fellow members.

PERFORMING

NOW Team members have:Gained insight into personal and team processes;A better understanding of each other’s strengths and weaknesses;Gained the ability to prevent or work through group conflict and resolve differences; and,Developed a close attachment to the team.

Summary of Module 1

• Team Building is the process of bringing people and shaping them together.• Types of Teams.• Groups & Teams• Stages of Team Building.

Leadership is the art of getting someone else to do something you want done because he wants to do it.

-By Dwight Eisenhower

Module – 2 team Leadership

Paper Tower ProjectTask: A Paper tower is to be built by each team as per

given set of rules and resources by the trainer.Time: 25 minutes to build the tower, 3 Minutes to fill

Feedback/Learning form of the project & 2 minutes for presentation.

Presentation: One member from each team to present the

learning from the project.Team

wor

k: 2

Team

wor

k: 2

Who is a Team Leader Contact point for communication between

team and management. Full-fledged team member. Assists & guides the team. Implements the changes.

Assessing Leadership Qualities

TL

Quick decision maker

Delegates well

Confident

Good Planner

Aggressive

Innovative

Self Motivated

Goal Oriented

Common Leadership Style Dictator Team Builder Relater Democrat Coach Analyzer

Pseudo Vs. Great Leader

PseudoPositionControlTech. expertiseTalkTellSelf Centered

Great• Action• Support• People Expertise• Listen• Ask• Think for others

Great Leaders

Are You a Quality Leader? How Much People can rely you? Are you available to their needs? Do you possess the required ability? Are you in access of people? Do you extend respect & recognition? Are you a good communicator? Do you keep your commitments?

Summary of Module 2 Leader the Soul of Team

Qualities of a Leader

Pseudo Vs Great Leader

Module 3: Team Working

Individual commitment to a group effort – that is what makes a team work, a

company work, a society work, a civilization work.- Vince Lombardi

How do Teams Work Best? Commitment to common objectives; Defined roles and responsibilities; Effective decision systems, communication

and work procedures; and, Good personal relationships.

Roles & Responsibilities in a TEAMTask: All Participant will read the small story written on

the next Slide.Time: They will discuss the story for 5 minutes within the

team and will find out the relevance of the story.Presentation: One member from each team to present the

findings of their team within 1 min.Exer

cise

Exer

cise

Everybody, Somebody, Anybody & Nobody

This is a story about for people named everybody, somebody, anybody and nobody. There was an important

job to be done and everybody was sure that somebody would do it. Anybody could have done it but nobody did it.

Somebody got angry about that because it was everybody’s job. Everybody thought anybody could do it

but nobody realized that everybody wont do it. It ended up that everybody blamed somebody when nobody did what

anybody could have done.

Team Members Understand their own and others’ roles Agree on goals and the tasks to achieve them Trust and cooperate with one another Continually communicate and coordinate efforts Achieve consensus through listening, debating, and

compromise See value in combining all members’ skills, experiences,

and perspectives Believe that the combined efforts of the team will produce

worthwhile benefits

Communication within the team Listen carefully and responsively

Explaining conversational intent and inviting consent

Explaining clearly and more completely

Translating criticisms and complaints into requests

Conflicts within the TEAM(Few Reasons) Cultural difference

Difference in opinion

Unclear roles or expectations

Emotional responses to an issue or person

Unequal status

Misunderstanding of the language

Handling conflict : Running away

Being obliging to the other party

Defeating the other party

Winning a little/ losing a little

Handling Discontent in The TEAM Watch Your Leadership Style. Sufficient resources to be provided. Work on Skill improvement of Team. Introduce Changes carefully. Balanced performance standards. Innovation. Complaints to be taken care of. Stress free environment.

Motivating TEAMS Create Healthy Competition Recognize Outstanding Performers Reward Suitably Give Responsibility & Authority Give Challenging Targets Encouraging Low Performers too

Tips for Team Leaders & Members

Make the other person Feel Important. Care about others’ problem. Always be fair and honest in dealings. Remember the little things. Always keep promises. Welcome ideas from others Be trust worthy

Recipe for A Successful Team Commitment to shared goals and objectives Good Personal Relationships Clearly define roles and responsibilities

Use best skills of each Allows each to develop in all areas

Recipe for A Successful Team

Effective systems and processes Clear communication Beneficial team behaviors; well-defined

decision procedures and ground rules Balanced participation Awareness of the group process

Summary of Module 3 How Team Works Communication within the team. Handling Conflicts within the team. Becoming an Effective team member. Motivating Teams. Recipe of a Successful Team

CONCLUSIONTeams are way of life, we can’t survive without teams, to excel in life we need to be good team worker and leader too. By building good team we can create miracles. Lets imbibe all qualities and skills to create the TEAM MIRACLE.

 

Thank you!