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  • 7/26/2019 Wallingford PD Settlement Agreement

    1/16

    SETTLEMENT

    AGREEMENT BETWEEN

    TEE

    I'NITED

    STATES OF

    AMERICA

    AND

    TEE WALLINGFORD

    POLICE DEPARTMENT

    IN WAII,INGFORD, CONNECTICUT

    Department of

    Justice

    Complaint

    No

    20zt-1rl-164

    WHEREAS,

    rhis

    mauer was

    initiated

    by a complaint

    filed

    pu$uant

    to title

    tr of

    the

    Americans

    with

    Disabilities

    Act

    ("

    ADA"),42 U.S.C.

    $$

    12131-12134,

    by the Office of Protection

    and

    Advocacy

    (hereinafter

    *OPA')

    on

    behalf

    of an individual who

    is deafor hard

    ofhearing.

    The complaints allege,

    inter ali4 that on or

    about

    January 9, 2013,

    the Wallingford Police

    Departnent

    (hereinafter

    "WFPD')

    failed

    to

    effectively

    commnnicate

    with

    him during an investigatiorl

    meeting or

    dete,ntion.

    The

    complaint

    firther

    alleges that

    the WFPD

    has failed to establish and

    enforce

    sufficient

    policies

    and

    training for its

    personnel

    regarding

    how to obtain intelpreters,

    when to obtain interpreters,

    and

    how to

    interact with people who

    are deaf or hard

    of hearing.

    WHEREAS, the

    WFPD

    does not admit

    and denies any and

    all liability

    arising

    out of tbe

    allegations

    contained

    in

    said

    complaints;

    WHEREAS,

    the United States of America, tbrough

    the United States

    Deparhent of Justice, United

    States

    Attomey's Office, Distict

    of Connectictt,

    (ttre'United

    States) is arthorized mder 28

    C-F-R-

    Part

    35

    to

    investigate

    whether

    the WFPD

    is in compliance

    with

    title tr of the ADA;

    WHEREAS, the WFPD

    is a'lublic

    enti y'' for

    purposes

    of 42 U.S.C.

    g

    12132 and the implemeuting

    regulations,28 C.F-R-

    $

    35.104, et seq;

    WHEREAS,

    the

    United Srates is authorized

    to

    investigare

    the facts,

    issue

    findings

    and,

    where

    appropriate, atternpt

    infomal resolution

    of

    such complaints,

    see 28

    C.F.R

    $g

    35.17G172;

    WHEREAS,

    the

    United States and

    the WFPD

    have the

    mutual

    goal

    of

    ensr:ring

    rhar

    the WFIrD

    complies

    with

    the

    requirements

    of title

    tr of

    the

    ADA;

    m

    IS HEREBY AGREED

    between the WFPD

    and the

    United

    States:

    1. thar

    this Settlement

    Agrement

    (the

    'Agreernent'')

    is entered

    into pursuant

    to 2g

    c.F-R-

    $

    35.172,

    and

    2. that

    in

    consideration

    for the

    wFPD's

    perfomrance

    of

    its obligations

    under this

    Agreement,

    the

    United

    States agrees

    to

    refrain

    from

    undertaking

    fi:rther

    investigation

    or

    tom

    filing

    a civil

    suit based

    on

    the complaints

    described

    above

    excep

    as

    provided

    in

    paragraph

    M.G.

    trelow.

    Page

    1 of 8

  • 7/26/2019 Wallingford PD Settlement Agreement

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    I. PURPOSE

    It is the intent

    of the United

    States

    and

    the WFPD that this

    Agreement shall resolve

    all

    issues

    associated with the

    complaints filed by OPA and enable

    persons

    who are deafand

    hard

    ofhearing

    to

    fully

    participate

    in and benefit from the

    WFPD's

    serviceg

    pnogramg

    and

    activities on

    an

    equal basis

    with

    other

    individuals.

    A. To tbe extent that the WFPD already complies with these

    tems, the

    Agree,ment

    memorializes

    the

    WFPD's continuing obligatioos to

    provide

    appropriafe auxiliary aids

    and

    services wbenever

    necessary to ensur effective

    commlnications

    with persons

    who

    are

    deafor hard

    ofhearing.

    B.

    To the

    erent

    that rhe

    WFPD does not

    yet

    comply with these terms,

    the

    fureement

    establishes

    the

    WIPD's obligations to

    provide

    appropriate auxiliary aids and

    services

    whenever

    necessary to errurc

    effective

    comnrrnications witl persons who

    are deaf

    or hard of hearing.

    IL

    GEI{ERALTERMS

    A. Deadline:

    Unless otherwise

    indicate{

    within

    oinety (90)

    days

    after the

    effective

    darc

    of

    this

    Agreement, the WFPD agrees

    to

    implement

    firlly

    the

    practices

    and policies

    set

    forth below.

    B. Public

    Document

    A

    copy

    of this

    Agreement may

    be made available to any

    person.

    C. Parameters

    of

    Agreement

    This Agreemeut

    does not

    puport

    to

    remedy any other

    potentiat

    violations

    of the

    ADA

    or any other

    Federal

    law

    not

    specifically

    referelrced herein.

    This Agreemnt

    does

    not

    affect the WFPD's continuing

    responsibility

    to comply with all

    aspects

    of the ADA.

    D. Authorization:

    The individuals

    signing

    this

    Agreement represe,nt

    that

    they are

    arthorized to

    bind

    the

    parties

    to

    this AgremenL

    E. No Retaliation:

    WIPD

    shall

    not

    retaliate

    against

    or coerce

    any

    individual

    wtro

    is receiving the

    wFPD's senrices, programs,

    or activities

    and who

    is trying

    to exercise

    his or her

    rights rmder

    this

    Ageement

    or

    title

    tr

    of

    the

    ADA.

    Itr. DEFINTTIONS

    A.

    Auriliary

    aids and

    services

    includes

    quelifisd

    interprercrs

    on-site

    or tbrough

    video

    rernote

    interyeting

    (vItD

    services;

    notetakers;

    real-time

    computer-aiaea

    mnscription-senrices;

    writeo

    materials;

    exchange

    of writlen

    notes;

    telephone

    handset

    amplifiers;

    assistive

    lise,ning

    devices;

    assistire

    listening

    systems;

    telephones

    compatible

    with

    hearing

    aids; closed

    capion f,gcoders;

    open

    and closed

    capioning,

    including

    real-time

    captio

    ing; voice,

    text,

    and

    video_based

    te

    lecommunications

    Fodrrcts

    atrd

    systems,

    ia6l

    'rring

    tex

    telephones

    (Trys),

    videophones,

    and

    ible

    har

  • 7/26/2019 Wallingford PD Settlement Agreement

    3/16

    $

    36.1M. The intrrpreter

    must be able to interpret in the language

    the deaf

    person

    uses

    (e.g.,

    American

    Sip language

    or Signed English) and

    mus be familiar

    with

    terms

    and

    pbrases

    commonly

    used

    dring in the

    particular

    situation

    (e.g.,

    an anest, an

    investigation,

    or

    a

    citation).

    C.

    Primary consideration

    means that the WFPD shall

    defer to

    the choice

    e:

  • 7/26/2019 Wallingford PD Settlement Agreement

    4/16

    symbols for intrpreters

    and

    accessibility,

    and instructions on how to contact the office ofthe

    ADA

    Coordinato(s)

    and the

    availability

    of

    a

    grievatrce procedure.

    ,9e infraPartVl@).

    2. Intemet The WFPD will conspicuously

    display the

    availability of auxiliary aids and services,

    including

    q"alified

    interpreten,

    on

    informative

    inter,et

    resouroes.

    3.

    Other

    Appropriate

    Meaos: To

    notifr

    quatified people

    with

    disabilities

    about the

    povision

    of

    auxiliary aids and servics, the

    WFPD

    will

    distribrtre this information tbrough

    pamphlets,

    newspaper notices,

    or other appropriate

    means

    in addition to

    siens,

    posters"

    and

    intemet

    notices.

    E.

    INTERPRETwE SERVICES:

    The WFPD will

    maintain

    a working

    relationship

    with

    one

    or

    more

    qualiEed

    oraVsip language interpreter

    agencies

    to ensr:re

    that

    interpreting services will

    be

    available upon

    request 2417.

    In addition

    or in the alternative,

    the WFPD

    shall make other

    appropriate

    arangements,

    such as

    contracting

    directly with

    or

    hiring

    qualified

    intrpeters

    on a fee

    for service

    basis.

    F.

    WALLINGFORD

    POLICE DEPARTMENT

    POLICY:

    l.

    Within

    90 days

    of

    the effective

    dare

    of this

    Agreement, WIpD

    shalt

    adopt the atached

    wallingford

    Polic

    Departuent's

    Policy

    on communicating

    with

    people

    who are

    Deaf

    or

    I{ard of

    Hearing

    (atached

    hercto

    as

    AtrachDent

    A).

    2. WIPD

    shall

    provide

    effective communication

    to

    individuals

    who are

    deaf or

    harcl

    of hearing.

    Whether at

    the

    scene of

    a call

    for

    service

    or simply

    interacting

    with a

    member

    ofthe

    public,

    upon becoming

    aware

    that a

    member

    of the public

    is

    deaf or

    hard of hearing,

    WFpD

    -

    employees

    will

    focus

    on establishing

    effective

    communication

    by deterrrioing

    tte

    "uxiUa.y

    id

    the

    person

    requires

    to communicate

    with

    wFpD

    employees.

    Generally,

    interpraer

    services

    are

    not required

    for

    simFle

    tansactions

    -

    such

    as

    checking

    a

    license or

    giving

    directions

    to a

    location

    -

    or

    for urgent

    situations

    -

    such as responding

    to a

    violdt

    crime

    in

    progress.

    However,

    an intrpreter

    may

    be

    needed

    in

    le,rgtry

    oi complex

    tansactions

    -

    such

    as interviewing

    a victim,

    witnesg

    suspect,

    or

    anest

    -

    irt["

    pe.*"

    t"ing

    interviewed

    normally

    relies

    on sign

    language

    or

    speech

    reading

    to

    understand

    what

    otlers

    are

    saying.

    In

    non-emergency

    sitrations,

    scheduling

    the use

    ofan

    intelpreta

    u a

    mrnually

    agreeable

    date

    and

    time

    may

    be the

    best

    option.

    3.

    Primoy

    co,sideradbn,

    as defind

    above

    in paragraph

    m.c.,

    shall

    be

    given

    to

    the

    person,s

    p,refened

    aro

  • 7/26/2019 Wallingford PD Settlement Agreement

    5/16

    of

    the

    susPect,

    prior

    to

    the

    t'aDsportation

    of

    ttle

    suspect,

    that the

    suspect is

    deafor hard of

    hearing.

    7.

    when WFPD

    arrcsts

    an

    individual

    who

    is

    deaf

    or

    hanl

    of

    hearing

    and uses

    sigr

    language,

    WFPD

    shall

    handcuffthe individual

    in front

    of his or

    her body

    so

    the

    individual can

    continue

    to

    sip,

    excep ufien

    the officer

    has

    a

    reasonable

    concem

    for his/her

    safety or the

    safety

    of

    otlers.

    V.

    TRAINING

    REQUIREMENTS

    A. Trainiug

    Curiculum

    for Police

    Departuent

    Employees:

    l.

    The

    WFPD

    will provide

    ADA/Section

    5M training

    to

    all

    departuents

    that communicate

    with

    the

    public.

    The purpose

    of thrc

    taining

    is to ersure

    that

    staffunderstands

    the

    legal

    obliguion

    to

    provide

    appropriate

    auxiliary

    aids and

    services

    when

    necessary

    to

    ensure

    effttive

    commlnication

    with qualified

    hdividuals

    with

    disabilities.

    Training

    for

    WFPD

    statrwill

    include

    the

    wFPD's

    Policy

    on

    comm,nicating

    with

    people

    who

    aie

    Deaf

    or

    }Iard

    of

    Hearing.

    The

    training

    will

    begiD

    within Dinetyleol

    a"y,

    Lrtn"

    "ffective

    date

    of

    this

    Agreemenr,

    and

    will

    be

    completed

    within

    nrelve

    (12)

    montbs

    of the

    effective

    darc

    ofthis

    Agemol

    The

    WFPD

    will

    ensure

    that

    new

    staffand

    recruits

    who

    will

    have

    contact

    with

    the

    public

    will

    receive

    this

    taining

    as

    part

    of their

    orientation.

    Tne

    mining

    materiat

    snau

    be

    subject

    to the

    approval

    of the

    United

    States.

    vI.

    MONITORING

    &

    ENT'ORCEMENT

    A.

    The

    shal

    United

    States

    upon

    requesq

    and

    in

    annual

    B'

    s-lg

    ltp"rfi-For

    a

    period-oftwo

    (2)

    years

    from

    the

    effective

    date

    ofthis

    Agreement,

    the

    *FPD

    sha,

    send

    the unied

    st{T

    Arornev's

    office,

    civil

    Rights

    c*.a*rciii7Ln

    *n

    steet,

    25r

    Floor,

    wariagford,

    cr

    06s

    l I

    ,

    on

    the

    aonir,ersary

    aae

    or th"

    affient,

    a

    reftr

    containing

    the

    following

    information:

    1.

    A description

    of

    the

    actions

    taken

    to comply

    with

    this

    Agreemenq

    2'

    Doc"menfation

    +hat

    qualified

    intrprcter

    services

    are

    being

    made

    available;

    levant

    rcporting

    period

    penons

    with

    hearing

    q,,etified individuals

    4.

    A

    brief,

    general

    descripion

    ofthe

    nauue

    of

    each grievance;

    and

    5.

    A

    briet

    general

    descripion

    ofthe

    nature

    ofhow

    each grievance

    was

    rcsolved.

    c'

    ADA

    Coordiuator:

    within

    ninety

    (g0)

    days

    aom

    the

    date

    of

    this

    agreemen

    the

    wFpD

    will

    designate

    someone

    as

    the

    ADA

    coorauror.

    rrir

    u-a"iar

    r

    ."y

    be the

    same

    individual

    PaBe

    5 of

    8

  • 7/26/2019 Wallingford PD Settlement Agreement

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    E.

    designated

    by the City of

    Wallingford

    as

    its

    ADA

    Coordinaror. The

    ADA

    Coordinaror

    will

    provide

    the

    following:

    1. The

    ADA

    Coordinato(s)

    will

    serve

    as a resource for the

    public who

    have

    questions

    regarding

    access

    for

    qualified

    individuals

    with

    disabilities

    to the

    WFPD's

    deparments,

    Fograms,

    activities

    and

    services.

    2. The ADA

    Coordinato(s)

    will

    serve as a resource to the

    WFPD's

    staff

    in

    all

    departments

    regarding the

    ADA.

    3. The

    ADA

    Coordinato(s)

    will know the specific

    procedures

    for

    requesting an

    intergeter.

    4. Within ninety

    (90)

    days of fte effective

    date

    of

    this Agreement

    the

    ADA Coordinaro(t

    will,

    if he

    or

    she has not already this

    year,

    receive

    training conceming

    a

    public

    e,ntity's

    obliguions rmder title

    tr

    of the ADA. The taining material shall

    be subject to fte

    app,roval

    of

    the

    United

    States.

    Grievance procedure:

    The

    WFPD

    will

    continue

    to maintain

    a

    docurnented grievance

    procedurc.

    If a

    person with

    a

    disability

    is dissatisfied with the

    arxiliary

    aid

    or service

    proposed

    or used by the

    WFPD, the individual

    Coordinator. The

    ADA

    Coordinator

    will

    attemp

    business

    days.

    Cooperation.

    WFPD understands

    its

    contin,ing

    o

    with the

    United

    States' iavsstigation

    of individuals

    and

    entities not

    releaspd

    in

    rhis

    Agrement

    Upon reasonable notice, WFPD shall e.ncourage, and agrees not to impair, the

    cooperation

    of

    its agents,

    including

    its

    officers

    and other

    employeeq

    aod shall use its bst

    efforts

    to make available, and encourage, the

    cooperation of former agents, officers

    and

    employees

    for

    interviews

    and

    testimony,

    consistent

    with

    the

    rights

    and

    fivileges

    of

    such

    individuals.

    WFPD

    fiuther agrees to fimish to

    the United Starcs, upon

    reques

    complete

    and

    unredacted

    copies of all non-privileged

    documents,

    reports, memoranda

    of interviewg

    and

    records in its

    possession,

    custody, or

    coDtol,

    concemiDg

    the subject

    mater ofrhis

    this

    current investigation.

    To the

    extent WFPD is required

    by law to redact any

    documents

    prior

    to disclosrne,

    WFPD

    will

    contact

    counsel for the

    United

    Stares

    to discuss the redactions

    and

    the legal

    basis for the

    redactions.

    Revier

    at Any

    Time:

    The

    WFPD

    agrees

    that the

    United

    States

    may

    review

    compliance with

    this

    Agreement

    at &y

    '-e.

    Duration

    of

    the

    Agreement.

    This

    Agreement

    will

    be in effect

    for two

    (2)

    years

    from

    the

    Efrective

    Darc.

    Notffication

    of Noncompliance:

    If

    the

    United

    states believes

    tl,t

    tre wFpD

    is not

    in

    compliance

    with

    this

    Agreement,

    it

    shall

    notiry

    the WFpD

    in writing

    of the

    alleged

    noncomplianoe

    and

    attempt to

    seek

    a

    resolution

    ofthe

    mater.

    Such

    notice

  • 7/26/2019 Wallingford PD Settlement Agreement

    7/16

    J.

    bring

    an

    action to enforce

    compliance

    with

    the ADA

    and

    to

    enforce the terms of this

    Agreement

    Nonwaiver of Enforcement:

    Failure by the United States to enforce

    this

    entire Agreement

    or

    any

    provision thereof with

    respect

    to

    any

    deadline or any other

    provision

    herein shall not

    be

    construed

    as a

    waiver

    of

    its

    right to

    enforce other deadlines

    and

    provisions

    of

    this

    AgreemenL

    Entire

    Agreement. This

    Agreement and the attachment hereto

    constiurc

    the

    entire

    agreement

    between the

    parties

    on

    the

    matrers raised hercin,

    and

    no

    other statement,

    proBise,

    or

    agreemen either written or

    oral,

    made

    by either

    party

    or agents

    of

    either party,

    that is

    not

    contained in this

    wriuen

    agreernent, slnll be enforceable. This Agreement is limited to the

    facts set forth herein and does not

    purport

    to remedy any other

    potential

    violations of the

    ADA

    or any other federal law.

    Binding. This Agreement

    is

    final

    and

    binding on the

    parties,

    including

    all

    principals,

    ageots,

    executors,

    administators,

    representatives, successors in interest, beoeficiaries, assias, hefus

    and

    legal reprcsentatives thereof. Each party

    has

    a

    duty

    to

    so

    inform

    any

    such successor

    in

    intercst.

    IN

    WTINESS

    WHEREOF,

    I

    have

    hereto set my hand and

    seal this

    STATE

    OF CONNECTICI.IT

    )

    )

    ss.

    New

    llaven

    COUNTY

    OFNEW HAVEN

    )

    The foregoing

    instnrment

    was

    achowledged

    be

    me on the

    23'

    a

    *, oful

    rorr.

    Ja3ricr

    M 33e

    NOTARV

    PUELIC

    Stdte

    of

    ConneEtrcut

    r

    Co0m6ri,r

    EI9al tzttltall,

    ;I ,"r'ffim.

    FOR

    THE UMTED

    STATES OF

    AMERICA

    S OFFICE

    157

    Church

    Street, 25th

    Floor

    New

    Haverl CT

    06510

    [email protected]:sdo

    i. sov

    Tel:

    (203)

    821-3700

    Fax:

    (203)

    ?'13-5373

    United

    Sftes

    Attomey

    Notary

    Public

    Page

    7

    of 8

    DAIY

  • 7/26/2019 Wallingford PD Settlement Agreement

    8/16

    2015.

    IN

    WITNESS

    WHEREOF,

    I

    have hereto

    set

    my hand and seal this

    hrn.

    r

    dayof bHt,

    rt-

    u-

    IN

    PRESENCE

    OF:

    WAILINGFOR.D

    POLICE

    DEPARTMENT

    STATE

    OF CONNECTICLI)

    )

    ss.

    Wallingford

    COI.INTY OFNEWIIAVEN)

    The

    foregoing

    instrument was acknowledged before

    me on

    the

    t

    +4",

    orffiil1

    ro,s.

    as to Form

    and Correctless:

    lgota+-R$$c

    Page

    8

    of 8

    h.

    5r^..-/,1

    of Superior Court

  • 7/26/2019 Wallingford PD Settlement Agreement

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    WALLINGFORD

    POLICE DEPARTMENT

    GENERAL

    ORDER

    CTIAPTER 30

    IITLE:

    POIJCE INTERACTION

    WITE TIIE

    EEARING IMPAIRSD

    NUMBER,

    il-D

    EFFECTIVE:

    Mrc8n0l5

    ISSLIED: W.J.W.

    REVIEW:

    ANNUAL

    RESCINDS: G.O.

    3tr22

    (DATED

    8lr4f20r3)

    PRIORIry

    HIGH

    TAIE ACCREDITATION

    REFERENCE:

    .INTRODUCTION

    Tlre

    purpose

    of

    rhis

    general

    order is to

    provide guidmce

    to

    depdtmd

    prsonnel

    'rfro

    interacting

    with

    the deaf or hearing

    impaired,

    as

    required

    by

    fte Americas

    wifr

    Disabilities Ac't

    (ADA).

    ll.

    FoucY

    It

    is the

    policy

    ofthis

    agenry

    to ensre

    that

    a

    consistenfly

    high

    level

    of

    service

    is

    provided

    to alt

    commnnity

    Berubets,

    including

    those who

    are deaf

    or hearing

    imeaired-

    This

    fuency

    has

    specific legal

    obligdions rmder

    tbe

    Americam

    wifr

    Dsabilhies

    Act md

    the

    Rebabilitaion

    Act

    to

    commrmicate

    effectively

    with

    people

    wbo

    ae deaf or heaing

    inpafud-

    To

    cary

    out these

    policies

    md

    tegal

    obligations,

    this

    Agocy instucts

    its

    officers and employees

    as fol}ows:

    o

    People

    who

    are

    deaf or

    heairy

    impaired

    ar

    eotitled to

    a

    level

    of

    service equivalent

    to

    ttt"t

    pr,ovided

    to

    O&er

    pers6n5.

    o

    This

    AgeDcy will

    take

    appropriale

    ste.ps

    to

    rsure

    rttrr

    its

    officers

    md

    employees

    communicate

    effectively

    wift

    people

    who

    ae

    deaf or

    heaing

    inpafud

    r

    Effective

    communication

    with

    a

    person

    who is

    deaf

    or bearing

    impaired

    involved

    in

    an

    incidenr

    -

    vfiether

    as a

    vicirr,

    wiaess,

    suspect

    or arrestee

    -

    is essential

    in

    ascertaining

    what

    achrally

    occurd

    the rrgency

    of

    the

    Eder,

    ad type

    of situaion.

    Notwittstanding

    the

    foregoing

    requtemenrs,

    the

    safety

    and

    welsre

    of

    all persoos

    ad the

    protection

    ofproperty

    shall

    be

    the

    frs

    priority.

    I . DEFINITIONS

    A

    Deaf

    or Hearing

    Impaired

    -

    people

    are

    policy

    if they

    have

    a

    physical

    inpairnerrt

    mitigding

    measures such

    as

    hearing

    aids

    or cochlear

    irnFlants.

    To the

    exent

    connectiotr

    stale

    law is

    implicated

    by

    tris

    fureemeot,

    a

    lperson

    udro

    is deaf

    or

    hrd

    of heaiEs

    ,r,in

    ako

    ;-

    defined

    as

    provided

    in

    (cite

    Comesticut

    State

    Stahte)

    General

    Order

    30-22

    Police

    Interaction

    with

    the Hearing

    Impaired

    fttt*.u**3

    g

    Page

    1

    Gor-rcF

    >--t;'

    I

    .

    -1

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    B.

    InErprter

    -

    A

    qulified

    sip

    lmguage

    or oral

    inlerprcter is

    one

    yfro

    is able to

    iDteryrct

    e,ffectively,

    accuraely,

    and

    impartially,

    both receptively

    ad

    oryrcssively,

    nsirrg

    any neccssary

    qpocialized

    vocabutay.

    Accordingly,

    an interpreter

    mu$ be able to sign to the

    deafindividrnl

    (or

    iilErfet

    oraly to the

    perrcn

    who speech

    rcads)

    whd

    is

    being said

    by the

    ofrcer md

    be

    able to

    voice to

    the

    ofrcer

    whd

    is being

    signed or

    said by the deaf

    individual.

    The iffipretEr

    mrst

    be

    able to interpret

    the

    langr:age

    the deafprsoD uses

    (e.g Aoerican

    Sig

    T

    rnguage

    or

    Signed

    Fnglis[)

    and

    apst be familia

    with

    law nforcrrent

    terms

    ad

    phrases

    UDder

    th

    ADA,

    'qualified

    iferpreter"

    meaDs an idtrpreter

    qiho,

    via a video re note

    fuEprethg

    (VFQ

    service

    or

    an

    on-site

    Erpearance,

    G abh to

    interpret effectivelS

    accurately,

    ad

    impctially'

    both

    recepnively

    ad

    errprrssively,

    nsing

    my

    necssay

    specialized

    vocabulry,

    given

    the

    &1f

    or

    bad

    of

    heariDg

    itrdividual's

    Language,

    skirs,

    and edrJcdiou

    eualified

    interprcters

    include,

    for

    o

  • 7/26/2019 Wallingford PD Settlement Agreement

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    eanotiomlly

    charge4

    @uent

    employees

    should

    rtmain

    alert to the

    possibility

    of

    comnrmication

    problems

    and orercise

    special

    cae

    in the

    use

    of

    all

    gestueg

    ad verbal and

    uriten

    commrmication iu

    an

    efrort to

    minimize

    initial confision

    aod

    misundersafiting

    vrhn

    dealing

    wift

    any individual(s)

    with

    known

    or s:spected communication

    impairmems.

    B

    Interading with

    the

    People

    who

    arc Deaf

    /

    Eearing

    Impaired

    I . People

    viho

    ae

    deaf or hearing impaired

    are entitled to a level

    of

    service

    equivalent to

    flr"t

    provided

    to otter

    persons

    and

    ofrcers

    are required

    by

    thc

    ADA to ensne

    effective

    commuicaicn

    with

    such

    individuals. The nature, importmce, and

    duration ofthe

    sitntion

    as

    urcll

    as

    tbe iDdividual's needs and abilities,

    wifl

    daermine the t5pe

    of

    commr:nicaion

    aid or

    service

    needed

    to

    comnr:nicate

    effectively.

    2.

    To

    serve each individual

    effectively,

    ofrcen should find orx

    from

    the

    person

    who is deaf

    or

    headng

    impaird

    what

    type ofauxiliary aid

    or

    service they need. The

    individual's ocpressed

    choice

    of

    commrmicdion method

    shell

    be

    given

    prinary

    consideration

    and honored rmless

    mother

    equally effective means

    of coumunication

    is available,

    given

    tbe ciromstaoces, leugtb,

    conplority,

    and

    importance of

    the

    commrmication,

    as

    well

    as

    the

    cmnunication

    skills

    ofthe

    person

    who

    is

    deaf or

    heaing

    inpaird or the use of tLe

    meas

    chosen

    would

    result ina

    fimdamenral

    alteration

    of

    the law enforcement

    activity

    or cause au

    rmdue

    administrative

    or

    finaacial

    brrdea

    as detemined

    by the Chief

    or

    his

    designee

    or

    if

    C.G.S.

    ,l6a-33a

    requires a

    qualified

    ad

    cfiified

    imerpreter

    due to the nature of the mder involved-

    3. In many

    basic inrtrac'tions,

    ofrcers

    will

    find

    tbat

    oral

    communicaio4 snpplememed

    by

    ges;ureq

    visual

    aids and / c a exchange

    of

    written

    or typed notes may be

    eftctive. For

    oraryle, if

    a

    person

    is asking an

    officer for

    dircc{ions to a

    locdion,

    gesorres

    or

    m

    orohaoge of

    wdfien notes will likely

    be

    sufrcient

    to commuricate

    effectively. The more

    lengthy,

    comploq

    and

    impormt the

    commmication,

    the

    morc

    likely it is

    rh.t

    a

    qualified

    interpeter will be

    required

    for

    effective

    commuication-

    For

    orample' it

    would

    be

    meaningless to

    verbally

    reqrst

    cmsent

    to search if

    169 6fficer

    is

    ,rnable

    to effectively

    communicae wi6 a

    deaf iDdivi&El In

    thet

    case, a

    qualified

    interprcter

    is necessary.

    (Offcers

    should

    be

    avrare that

    only

    about

    one-third

    of spokeo

    words

    cao

    be understood

    by

    speech reading. When

    corrrnrmicating by

    uniting

    mtes,

    keep

    in

    mind tbat many

    deaf

    individuals

    camot

    read

    or

    write

    English,

    ae

    not

    proficiem

    in

    reading or

    writing

    Fnglis[

    6a{/es

    62y

    a61use

    F.nglish

    as

    then

    first

    language..

    Retain

    d

    include

    all notes in any

    case fi.Ie.)

    Ia

    one-on-one communication

    with

    an

    individual vho

    speech

    reads

    (i.e.,

    teads lips),

    ofrcers should:

    o

    ftce

    the

    individual

    and

    do not tum away

    while

    speaking

    o

    have one

    pelson

    speak at a time;

    .

    try

    to

    converse

    in

    a

    well-lit

    are4

    keeping backgrouad noise

    aod

    other

    distactions to

    a

    m i nimunr,

    urtenwer

    possible;

    o

    speak

    slowly

    and distinctly,

    using

    short

    sefiencs

    and simple words;

    o

    use

    gestles

    qnd

    frcial

    expressions

    to r,einforce

    qihat

    you

    aoe saying;

    o

    not cover tleir

    mortrh

    or chew

    gum;

    .

    use visual

    aidq

    viknever

    possible,

    such

    as

    pointing

    to

    printed

    information

    on a ciation

    or

    ottrer doome.ot

    General

    Order

    30-22

    Police

    Interaction

    with the

    Hearing

    tmpaired

    Page

    3

  • 7/26/2019 Wallingford PD Settlement Agreement

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    4.

    Officcrs

    encountering a deaf

    person

    should

    be awarc

    rhrt

    the individrl may

    reac.h itro

    a

    pocket,

    glove

    conparmenr, or

    lnder

    a

    car

    sat

    to

    obain

    paper

    md

    a uriting

    instrmd

    with

    sihich

    to

    communicate. Be carefuI

    uot

    to

    misinterpret

    these ac'tions

    as

    reaching for

    a we4on-

    5.

    In other circarmstanceq

    a.rxiliry

    aids and services may

    be

    needed for efEctive

    communication

    ADA

    approved

    axiliary

    aids

    and

    services

    include,

    brt

    are

    not limited

    to,

    telecommrmicaions

    devices for tbe deaf

    (fDD's)

    md teletpemiters

    (fYs);

    telephone hadsa

    amplifiers;

    assistive listeidng systmE

    or

    dwices

    to ampli& sound; videotext systems;

    ad

    qualitred

    oral and/or

    sign languagp iDteryEete,rs. A

    pad

    md

    pencil,

    typew Er, or computer catr be

    used to orchange

    notes.

    6. For heaiag impaired

    persoos

    under

    arres sScers

    shrll

    frovide

    qualified

    aod ccrtified

    itrerprtEm

    prior

    to

    aDy

    que,stioning

    8.

    If tLe officer inte.nds to

    question

    a hearing inpaired

    arestee,

    ber'sbe must

    notifi

    tle

    Commuricatiors

    Unit

    aDd

    the

    Shift

    Commader

    rhat

    a

    qualified

    ard certified

    imapr*er

    is

    needed-

    Officers are cautioned

    thd

    the mere

    presence

    of

    atr hterpster ilos

    trot

    guar:rntee

    rhti

    fuformation vohmteered by

    the anesee

    will

    be acce,pted

    by

    the cornts. The

    prosecutio

    will

    still

    have to demonstnte

    that the intertreter

    was

    able to effectively communicae

    with

    the

    rrestee.

    9.

    Until

    the interpreter

    arrives,

    write

    common custodial

    safety

    messages

    in

    simple language

    oqplafuing

    what is

    occurring.

    Do not

    advise a deaf

    person

    of Mraoda

    Riglts or att?'nFt an

    interrogation

    withort

    the

    interpreter

    prsent.

    Retain

    all

    uniUen

    messages

    and srbmit

    then

    as case

    documematioL

    10.

    If in the

    prcsence

    ofa

    qualiEed

    and

    certified interpreter

    a

    deafsuspect elegts to

    vaive

    his/her

    Mrada

    Righs,

    the

    interpraer

    shatl

    be utilized to assis

    the officer in obtaining

    a

    writen

    statment

    11. In an ffort

    to be cooperativg

    a

    deafor

    hearing impaired suqpct may

    appear to acloowledge

    tbat he

    or

    she

    is

    willing

    to

    give

    r.p his

    or

    her

    righs.

    A

    uod

    ofrh

    hcad by an iryaired

    person

    may

    be a Ctempt

    to

    appear cooperative

    ralher than an indication

    of

    consent

    or a confession of

    wroagdoing.

    Even

    with

    an

    irtergreter

    preseng

    the sr:spect

    may not completely uoderstasl tbeir

    individual

    rietts in an

    rrest

    situaion Officers

    must

    be

    prepaed

    to demonSae to tbe

    cout

    tbt

    the suspect vas

    able

    to knowingly

    and intelligeutly

    waive

    their

    Mrada

    righ.

    If the

    idividual

    is incapable

    of compehending

    these rights,

    the officf,

    must trot

    proceed

    with

    the

    interrogation-

    Officers

    should be caefirl

    about miscommunication.

    12.

    Officers shall not

    rcqufue

    e

    fudividual

    with

    a

    disability to bring

    aotber iDdividual to

    interpret for

    him

    or her.

    offcers

    shall not rely

    on an adult

    accompmying

    an

    individual with

    a

    disability to

    hterpret

    or

    facilitate commrnication

    except-

    (i)

    in

    an

    energency

    involving

    an

    imminent

    1fop4

    16

    the

    safety or welfare

    of

    an

    individual

    or

    the

    public

    where

    therc

    is no

    interpeter available;

    or

    (ii)

    where

    the

    individual

    with

    a.+isability

    specifically

    rcquests

    rh.t

    the

    accompmying

    adult

    interprct or

    frcilitate conmunicatioD,

    the

    accompanying

    adult

    agre6 to

    povide

    such

    assistance,

    and

    reliance

    on

    that

    adult for

    such

    assistaDce

    is apprcprir4e

    i

    aer

    6"

    circunstancs.

    Officers shall

    not rcly on

    a

    minor

    child to

    intrFet

    or

    frcilitate

    commrmicatioq

    excePt

    in an emergEncy

    iovolving

    a

    im'"

    i',ent

    6reat to the

    safety

    or

    wel&re

    of

    an

    individual

    or

    the

    public

    vfrerc ther

    is tro

    iotrlrreta

    arrailable.

    Further,

    ttre

    DdlEe

    of

    the

    contact

    aod

    General Order

    30-22 Police

    Interaction

    with

    the Hearing

    tmpaired

    Page

    4

  • 7/26/2019 Wallingford PD Settlement Agreement

    13/16

    .

    relationship

    betwear

    the kiDg

    impaircd

    iadividuai

    and the individual

    offering

    services

    must

    be

    I

    caefully co"sidered

    (ag",

    victim/suspect).

    13.

    As

    demed

    approgriarc ad

    safe, if a

    person

    vfio

    is ded or heaing inpaired is

    taken into

    crstody,

    they should be handcuffd

    with

    the bands to the

    front

    to

    allow

    6em

    the

    alility

    to

    commrnicate

    (ie.,

    sig4

    gestmes

    or note

    writing).

    14. InErviews

    and iterrogatiors

    of

    persons

    with

    heaing impainneils shoul( if

    possibte

    be

    conductd in the departneot's

    video

    capabte interview rooms in order

    to

    document lk

    processes

    used

    for

    commrmicdion and the individual's

    apparent level

    of

    compreheasion during the

    interview.

    .

    15. At

    the corclusion

    ofan

    intenogation the

    interpeter

    should acconpany the

    individual to

    interpret

    during

    the

    booking

    procedure.

    C. Ietr Telephones

    (fTY)

    1.

    A

    TTY,

    sometimes called

    a

    TDD

    or telecommunicatious

    &vice

    for

    the

    deaf, is

    a

    te:

  • 7/26/2019 Wallingford PD Settlement Agreement

    14/16

    4.

    People

    who

    ae

    deaf or

    hearing impaired

    md

    in need

    of au

    auxiliay

    aid

    or service must not be

    chrged

    for

    tk cost

    of

    the senrice needed

    for

    efective

    communicdion

    5.

    O6cers will

    lot normally $mmon intrpretrs to the scne

    of

    m incidnt where violeoce

    may

    rcpadize

    the

    interpreteds

    safety. ID exigeot circumscances an

    interprcter

    may be taosported

    to

    the sceoe

    ofpotential

    danger,

    bu only

    after the

    situaion

    has

    beea explaid

    to

    tb interprter

    and reasouable

    pecaEious

    have

    beeo taken to ensure tbe interprets,

    s

    dety.

    E Incarcention

    and

    Transportation

    1. Employees

    should employ

    4ppropriate

    precartions

    and safety techniques in arresting md

    incarcemting

    ail

    people,

    uihether

    or mt they harrc a

    disability.

    Howwer, consideiatim Sould be

    given

    to

    the

    special needs

    of

    some

    people

    wift disabilities

    in an arrest situation- Response in

    these situatio$ requfus

    discretion and

    will

    be base4

    in

    gred part,

    on

    the

    officeds

    howledge

    of

    chrasteristics

    and severity of

    tb disability

    and the level of resistance oftibited by fu

    suflest

    2.

    66sers

    will

    make

    a rcsponsible efort to use the least restr'aint

    possible

    wbile

    still

    taking

    all

    aecessary

    precamions. The

    overall circrmstances

    ad

    the person's

    potcntial

    for

    violence or self-

    injury

    will

    deternine

    if

    handcuffs

    yyill

    be used to

    prevem

    injury to

    the

    individual

    or

    ofrer.

    In

    the abseoce

    of

    a

    poramount

    safety

    concrrD,

    a

    person

    urho is

    deaf or hearing

    imFaired

    should be

    hmdorfFed

    yi$

    tre

    hands

    to the

    froDt to allow

    the.n tbe ability to commrmicate

    (.e.,

    sigD,

    geshres

    or trote

    writitrg).

    3. Enployees should

    be aware of the inherent

    commuoicdioa

    inpedinots to

    ga$ering

    bfomaion ftom

    disahled

    or impaired

    individuals thrcughout

    tbe

    booking

    process

    or any oth,r

    sihutioa in

    itftich a

    disabled

    o impaired

    individual

    is

    witin

    tie

    contol

    of

    Depamem

    personnel.

    Medical

    screening

    questions

    commonly

    used to

    elicit

    informdion

    on

    individual's

    medical

    needsr

    sricidal

    inclindiong

    presence

    of

    contagious

    diseaes, potential

    ilness,

    md ay

    symptons

    emlting

    from

    witldraml

    from

    certain

    legal

    or

    iilqal

    &ugs,

    are

    difrcuh

    to

    accuately

    acquire

    with

    hearing

    inpaLed

    individuals

    Therefore

    it is importar

    for

    this

    DParheff

    to

    Fovide

    effective

    commrmication

    assisance

    in these

    sitroions.

    IDdivi&Els

    v,ho

    possess

    coomunication

    aitls

    (e.g.,

    heaing

    aids)

    should

    be

    pemitted

    to

    reain

    such

    devics

    yihile

    in cusody.

    4. As lack of

    speech

    or other

    speech

    impairment

    Eakes

    it difficult

    for

    an

    arestee to

    summon

    assiSancc,

    ftequent

    in-person

    cell

    chec'ks

    should

    be conducted-

    tmlsporting

    officer

    shall

    a6fi$r

    r+here

    a

    heaing

    imFaned

    lice agency,

    rhat

    agency

    shalt also

    be

    appised

    F.

    Service

    Animals

    ir Public

    Places

    l.

    under

    both the

    Americas

    with

    Disabilities

    Act

    and

    comecticrt

    Goeml

    statute

    46a44,

    566rig9

    arriynrls

    42y

    aCCoEp@y

    impaired,

    ia

    any

    public

    building,

    access is

    a

    class

    C

    misdemErnor

    er

    C.G.S. 46a_44.

    General

    Order

    30-22

    Police

    Interaction

    wit}r

    the Hearing

    lmpaired

    Page

    6

  • 7/26/2019 Wallingford PD Settlement Agreement

    15/16

    2. Service

    Animal

    -

    Any

    dog

    that

    is

    individually taid

    to do

    work

    or

    perform

    tqsks for the

    be,nefit

    of ao

    individual with

    a

    disahility,

    including

    a

    physical,

    seasory,

    psyc.hitic,

    ieilestnl

    or other

    mental

    ilisability.

    Other species of

    etrimels"

    nrtether

    wild

    or domestig

    tained or

    rffiairc4 e not

    slyise

    animals.

    Ths

    vs*

    61tqsk

    perfonned

    by a service animal mus be

    directly related to the

    individrul's

    disability. Examples

    of wotk

    or

    t"sk.

    inclu&,

    brd

    ae

    not

    limited

    to alerting indivictuals

    who

    ae

    deaf or

    heaing

    impaired

    to

    the

    prcsnc

    of

    people

    or

    somds.

    G.

    Reporb/Evidencc

    1.

    Otrcers

    should

    document the type of communication aid uilized in my

    relaed case report

    If

    an interpreter

    is uilized all identifring inforoation about the inrerpeter mus be inc'luded in the

    rqort,

    indding

    tbe interpeteds nme, the time the

    interpneter was caled,

    ad

    his/ber time of

    anival

    and departrre. All

    r*ritea

    questions

    and responses

    betwea md

    among

    police

    offioers and

    persons

    with heaing

    impairmeoB must be

    rcaed as case documertaion

    and

    sbmitted

    accoditrgly.

    E

    Supervimry Assistance

    1. Due

    to

    the

    vedety

    hzture

    and exteDt

    of disabilitieq lkrc caDtrot be a single set

    of

    proce&r,es

    that

    cover

    every

    disability

    or accommodation- Personnel

    wiII

    consult

    with their

    supertrisor

    whe,nwer tbcy are uaware

    of

    how to accomoodare a disabled

    individual

    or encounter dimculty

    in

    accomplishing the accommodation

    AUTIIORZED

    BY:

    WillimJ.Wright

    Chief of Police

    Date

    Generd

    Order

    30-22 Police

    Interaction

    witl

    the Hearing

    Impaired

    Page 7

  • 7/26/2019 Wallingford PD Settlement Agreement

    16/16

    Town

    of

    Wallingford

    Police

    Department Grievance

    Procedure

    Under the Americans

    with

    Disabilities

    Act

    This Grievance

    Procedure

    is established

    to

    meet

    the

    requirements of the

    Americans

    with

    Disabilities

    Act

    fADA).

    lt

    may be used by anyone who wishes to

    file

    a

    complaint

    alleging discrimination

    on

    the

    basis of disability

    in

    employment

    practices

    and

    policies

    or

    the

    provision

    of services,

    activities,

    programs,

    or

    benefits

    by

    the

    Wallingford

    Police

    Department.

    The

    complaint

    qhould

    be

    in

    writing

    and contain

    information

    about the alleged

    discrimination

    such as name, address,

    phone

    number of complainant and

    location, date,

    and description

    of

    the

    problem.

    Altemative

    means of filing complaints, sucfi

    as

    personal

    interviews or a tape

    recording

    of

    the complaint,

    will be made available for

    persons

    with

    disabilities

    upon request.

    The

    complaint

    should

    be

    submitted

    by

    the

    grievant and/or his/her designee as soon

    as

    possible

    but no later

    than 60 calendar days

    after lhe alleged

    violation to:

    Lt.

    Stacy Sacharko

    ADA Coordinator

    Wallingford

    Police Department

    135 North

    Main

    Street

    Wallingford,

    CT

    06492

    203-29+2800

    ssacharko@wallingford

    pd.org

    Within 15 calendar days after

    receipt of the complaint,

    he

    ADA coordinator

    will meet

    with

    the mmplainant

    to discuss

    the

    complaint

    and

    possible

    resolutbns.

    Within

    15

    calendar days after

    the meeting the ADA coordinator

    will

    respond in

    writing,

    and, where

    appropriate,

    in a

    format accessible

    to the complainant, such as

    large

    print,

    Braille,

    or

    audio

    tape.

    The response will explain

    the

    position

    of

    the

    Wallingrford

    Police Department

    and offer options for substantive resolution

    of

    the complaint.

    lf the response

    by

    The ADA

    coordinator

    does

    not

    satisfactorily

    resofue

    the

    issue, the

    complainant

    and/or his//her

    desQnee

    may appeal the

    decision

    of the ADA coordinator

    within 15

    calendar

    days after

    receipt

    of the response

    to the Town Attomey or

    his

    or her

    designee.

    Within

    15

    days

    after

    receipt of

    the

    appeal, the Town

    Attorney or

    his or her designee

    will

    meet the complainant to discuss the complaint and

    possible

    resolutions. Within

    15

    calendar

    days

    after

    the

    meeting

    the

    Town

    Attomey or

    his

    or her designee will respond in

    writing, and,

    where

    appropriate,

    in

    a formai accessible to the complainant, with

    a

    final

    resolution of

    the

    complaint.

    All

    wriften

    complaints

    received

    by the

    ADA Coordinator, appeals to the Town Attomey

    or his or her

    designee, and

    responses from the

    ADA

    Coordinator and

    Town Attorney

    or

    his

    or her designee

    will

    be kept by the ADA Coordinator and

    Town Attomey for at least

    three

    years.