wallwand™ z-wave touch panel...-touchwand double micro 24v dc module is a small, hidden z-wave...

This document and the information thereon is property of TouchWand Ltd.

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WallWand™ Z-Wave Touch Panel

Operating Manual


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About us ...................................................................................................................................... 3

Our products ............................................................................................................................... 3

Training ........................................................................................................................................ 4

Phone support and on-site support ............................................................................................ 4

The WallWand switch structure and preparations ..................................................................... 4

Service and support system ........................................................................................................ 5

Connecting the backend unit ....................................................................................................... 5

Switch setting ............................................................................................................................... 7

Pre-installation ............................................................................................................................ 8

Screen Build Process.................................................................................................................... 9

Build screen background ............................................................................................................. 9

Build your home screen .............................................................................................................. 9

Constructing icon types on internal screens ............................................................................. 10

Placing icons on screens ............................................................................................................ 11

Text ............................................................................................................................................ 12

Examples ................................................................................................................................ 12

Save the file to the switch ..................................................................................................... 14

Tips for the expert user ......................................................................................................... 15

Summary of screen setup steps ................................................................................................ 16

Unit setting in the controller ..................................................................................................... 17

Troubleshooting ........................................................................................................................ 21

General


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About us

TOUCHWAND is a sister company of I FEEL which develops and manufactures control and

smart home systems. The company develops and manufactures the products in Israel and is

located in Petah Tikva.

The company's systems are based on a stable and robust platform that supports

international standards and serves as a link to various third-party systems.

TOUCHWAND's products are intended for various markets, mainly:

• Integrators dealing with smart home systems

• Integrators interested in office management systems and office buildings

• Integrators dealing with hotels

• Integrators working with construction developers.

The company does not work with end customers and does not provide them with services

and equipment.

Our products

The company is offering the following products:

- Wanderfull Hub or the controller is used to manage wireless systems in the 916 Mhz Z-

WAVE standard. It supports BLE 4.2 or higher, Wi-Fi-based units and KNX standard used for

connecting to wired systems.

The controller has a management system that allows control at home and building systems

in a simple and user-friendly way with a technician, administrator and user approach

hierarchy. The management system is based on external cloud services (currently AWS) and

enables system survivability even during malfunctions.

The client and integrator are equipped with cloud services that enable remote access,

backups, information and alerts.

Detailed description and other technical details of the product can be found on the website

at the following link http://www.touchwand.com/products/touchwand-wanderfull-hub/

- InWand Module Switch is a Z-Wave smart home micro module is the only micro module

that offers dual functionality. It can be used to control shutters or lights in the Z-WAVE

standard. Detailed description and other technical details of the product can be found on

the website at the following link http://www.touchwand.com/products/double-micro-

module/

- WallWand, intelligent electronic switch with LCD display for control of blinds, lighting and Z-

WAVE scenarios. This sleek wall controller offers both functionality and design, supporting

up to 15 icons that can be selected from a library of over 150 icons, representing various

smart home functionalities. Detailed description and other technical details of the product

http://www.touchwand.com/products/touchwand-wanderfull-hub/

http://www.touchwand.com/products/double-micro-module/

http://www.touchwand.com/products/double-micro-module/


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can be found on the website at the following link

http://www.touchwand.com/products/glass-touch-panel/

- Touchwand Din Rail Double Outputs for Electricity Cabinets – the din rail Z-Wave smart

home module is a special module that offers dual functionality (heavy load lights, hot water

heater, AC, or shutters), enabling control of 2 different loads. Detailed description and other

technical details of the product can be found on the website at the following link

http://www.touchwand.com/products/din-rail-double-outputs/

- Touchwand Double Micro 24V DC Module is a small, hidden Z-Wave smart home micro

module that offers dual functionality for 24v shutters, enabling control of an in glass shutter

and a scenario. Detailed description and other technical details of the product can be found

on the website at the following link http://www.touchwand.com/products/double-micro-

24v/

Note: Before going through the manual, make sure to use the latest updated

document located on the company's website.

Training

The company holds ongoing trainings. You can register via the website at the following link:

http://www.touchwand.com/contact/ or contact us for further training whenever

additional knowledge is required.

Phone support and on-site support

For telephone support please call the following number 03-5089553 during working days

from 09:00 to 17:00.

The WallWand switch structure and preparations

WallWand Z-WAVE 5" LCD is an innovative touch interface that enables control and

management of all home systems such as lighting, blinds, air conditioning, alarm, hot water

heaters and floor heating.

http://www.touchwand.com/products/glass-touch-panel/

http://www.touchwand.com/products/din-rail-double-outputs/

http://www.touchwand.com/products/double-micro-24v/

http://www.touchwand.com/products/double-micro-24v/

http://www.touchwand.com/contact/


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This all-in-one wall controller is based on Z-WAVE wireless communication and enables

adapting to a variety of systems in varying locations, whether at home, in the office or in

hotels, as it is adapted and programmed according to the customer's personal preferences.

The WallWand wall controller covers up to 16 different scenarios, with 6 direct outputs to

control lights and shutters. The wall controller also includes a temperature sensor and that

can control different stages of the AC system. Also customers have the option to control and

set the unit’s background theme from their own photo library for a fully customized and

personalized experience.

You can watch the YOUTUBE channel for the installation process at

https://www.youtube.com/watch?v=qyompUMqcPU

Power switch connections

Prior to installation the voltage must be removed wherever the installation will be carried out!

Service and support system

The company's products are designed for installation by an electrician.

Warning - When installing the units, the following instructions must be applied.

1. The power of the lighting fixtures and / or the shutters should not be more than 5A.

2. The voltage should be removed in the room or wherever the installation will be carried

out, prior to installation.

3. Make sure that the connected wires do not touch each other and there is no danger of

shortening.

4. If you install an InWand or WallWand unit, make sure there is room behind the switch

before you insert the unit.

Connecting the backend unit

Concrete box recommended MicroSD card

https://www.youtube.com/watch?v=qyompUMqcPU


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Switch and Frame

Electrical connections to the back connections

Each switch or shutter button will receive the number of the relay and the following should

be noted:

1. The backend wiring will be carried out from relay 1 to 6 in ascending order. It is best not

to skip relays and not to leave non-wired relays when wired relays are followed.

2. If a second or third relay is required, an icon should be loaded in any case for the first

unwired transmitters and remove the "V" to be invisible on the screen.


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3. When loading the icons of the shutters, always load the shutter button before the shutter

download button, and the wires must be wired.

Switch setting

In order to start with setting the WallWand please log in the application at the following

link: http://cloud.touchwand.com/login.html?path=/tp_json/index_s1.html#

This is the default app screen.

Enter your credentials after the initial registration on the touch panel. The access details

include the user name and password used when entering. Then, click on the Submit button.

After clicking on the Submit button, the user can see an interface (as seen in the picture

below).

First button located in the top left corner – Load JSON is used for uploading already

customized content or already defined screens containing icons and background. The

second button Load images is used for loading images. When clicking on the Clear button,

the user is able to remove everything that has been edited or added to the screen. Button

Background loads desired backgrounds. By clicking on the Upload Icon the user is able to

upload an icon and button Preview enables the user to see how the customized screen will

http://cloud.touchwand.com/login.html?path=/tp_json/index_s1.html


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look like. Finally, by clicking on the Next Step button, the user is able to proceed from the

main screen to other screens (Screen 1, Screen 2 or Screen3).

Pre-installation

Step 1 - When the touch panel is set up click on the NEXT STEP button as seen in the picture

above of the initial setup interface.

Step 2 - Install a file on the host file through the SD breaker or download from the website

http://www.touchwand.com a file of updated icons. Note that each icon library also

includes a toggle switch or momentary switch (scenario button).

Step 3 - Before you start programming, click the LOAD IMAGES button at the top of the

screen and mark all the images we downloaded in step 2 to the host computer. Once you

have marked all the images they are stored in the cloud and will be used later to continue

programming the switch.

http://www.touchwand.com/


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Screen Build Process

Once the icons and images are loaded in the switch, the screen can be build. There are two

possible ways to do this.

1. Building the screen from beginning - by loading the icons, backgrounds and other images

as previously described.

2. Load the screen through an existing file to duplicate and update an existing screen.

If you want to add icons - All icons should be prepared in advance in the format XXX.BMP

Build screen background

You can select a background from the system library or use the background image which

should be Background.BMP at a bit density of up to 24 and a resolution of 800 pixels width

by 480 pixels.

Build your home screen

In the main screen you must load the names that begin with BIGxxx.BMP for example

Big_Light.BMP. In order to load, you must first check the icon (you get a red square around

the icon) and then click on the button UPLOAD ICON, open the icon directory and double-

click on the icon.

Three icons must be loaded on the main screen and after loading them, mark or

download the "V" attached to the icon depending on the number of internal

screens that you want to receive. If the icons and background are not loaded into the

home screen, the following screens cannot be moved to the next screen and an error

message will be received.


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Constructing icon types on internal screens

When using a switch with a reversed image–toggle switch (Off / On), the two images must

be loaded into the Picture Library and renamed to the name that begins with Main_XX.BMP.

Then turn on the name that begins with Pressed_XX.BMP. See the following example:

Set icons on screens

When you load an image, it appears at the top right of the screen. You can place it by

dragging anywhere on the screen and to get a uniform and aesthetic look, make sure that

the X and Y axis are uniformly positioned.

After you load the icon and its location, you must choose one of the following four type

options (as seen on the picture below):

1. Light

2. Shutter

3. Scenario (long/short)

4. Scenario (switch)

Off On


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Placing icons on screens

When you load an image, it appears at the top right of the screen. You can place it by

dragging it anywhere on the screen and to get a uniform and aesthetic look, make sure that

the X and Y axis are uniformly positioned.

For example, when adding icons on screen it is advisable to set following x and y axes:

- 1 icon on screen - x: 330px and y: 110px

- 2 icons on screen - first icon x: 110px and y: 110px; second icon x: 500px and y: 110px

- 3 icons on screen – first icon x: 110px and y: 110px, second icon x: 330px and y:

110px, third icon x: 550px and y: 110px

- 4 icons on screen - first icon x: 110px and y: 10px, second icon x: 110px and y: 200px,

third icon x: 550px and y: 10px, forth icon x: 550px and y: 200px

- 5 icons on screen – first icon x: 110px and y: 10px, second icon x: 110px and y: 200px,

third icon x: 550px and y: 10px, forth icon x: 550px and y: 200px, fifth icon x: 350px

and y:100px

- 6 icons on screen - first icon x: 110px and y: 10px, second icon x: 330px and y: 10px,

third icon x: 550px and y: 10px, forth icon x: 110px and y: 200px, fifth icon x: 330px

and y: 200px, sixth icon x: 550px and y: 200px

NOTE: Installation Reminder!

1. Always connect the relays from the first relay. Do not skip relays. Sometimes it

is more convenient to install, but will need to set icons for the unattached relays in the

controller as well or they will appear as dummy switches and interfere with the clean

visualization of the end units in the controller.


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2 .When icons are loaded in favor of shutters, always choose the first icon of the rise and

the icon of the drop.

3 .After selecting the type, the numbers of the relays will be determined according to the

chronology of the loading of the icons.

Text

Write a caption that will describe the icon in the text box located below the icon.

The system supports English and Hebrew language!

It is important to be as accurate as possible so that there will be no collision between units.

For example, a bedroom shutter in a situation where many shutters can create confusion is

better to use a more accurate name, such as a left shutter bedroom or a kitchen sink

shutter.

Note: You do not need to select a button image named Pressed. The image will be

selected automatically when selecting the image Main_xxx.BMP that will be

provided.

Once we have finished selecting the icons, defined their names, placed them on the screen

and we have finished all the screens selected the SUBMIT button. After clicking on the

button SUBMIT, the system will automatically download a JSN file for PC. The file must be

named config.jsn.

Please do not save the file with another name because the program is

programmed to access a named file config.jsn only.

Examples

In the following examples you can see that three icons have been created on the Home

screen, while the main icon has been removed from the "V" and thus will open only two


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screens. The location of the icons on the Home screen from left to right determines the

number of internal screens and what will be loaded on each screen.

In the example below the internal screens will be fine in the blinds, lighting and scenarios.

Any moment you can press the button Preview and see how the actual screen will look on

touch.

After entering the next page, you get the first screen “SCREEN 1” but you can choose which

screen to work first by selecting one of the screens as seen in the picture below.


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It is possible at any stage to re-edit the icons, text and background image simply

and without any special effort.

Save the file to the switch

After completing the application’s interfaces of the switch (touch panel), the file must be

saved under the name config.jsn. It is important to keep this name precisely because the

switch could not identify the data file without this accuracy.

The file must be attached along with the content of the images found on the home site of

Touchwand to the general content of the SIM SD card of the switch. The card can be

inserted into the computer via a MICRO SD adapter to the regular SD card.

Download WallWand templates

For better understanding or additional assistance is needed, there is a possibility to

download predefined WallWand templates. These templates are located in the Touchwand

website in the Customer Support section. Each file contains differently themed icons,

backgrounds and a jsn. file, all ready to be installed.

http://www.touchwand.com/customer-support/

http://www.touchwand.com/customer-support/


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Tips for the expert user

A recommendation for easy end-user use:

1. When there are up to 6 buttons designed in the interface of the switch (6 sessions

directly), you should place them all on one screen and simply select the button type.

2. If there are also scenarios created in the switch, it is advisable to place them in the

Scenarios screen, separated from the Sessions screen in order to distinguish between direct

sessions and scenarios.

3. For longtime sessions, select long / short buttons.

When there is already a Config.jsn file and you only want to modify or duplicate it, you must

do the following:

1. On the main screen, click the button Clear.

2. Click on the button Load Images in order to load relevant icons and images (including

backgrounds) from an existing icon library.

3. Then click on the Load Json button which loads a TOUCH file for editing or replication to

define a switch with the same data.

4. After loading the JSN, you can switch between the screens and update accordingly.


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Summary of screen setup steps

1. Load the background image. This main background will be used throughout the screens of

the relevant switch.

2. Upload icons on the home screen via upload Icon button. Then the icons are loaded and can

be seen on the Home screen.

3. If we do not load all three icons on the home screen and try to switch to the internal

screens, we will receive the following message:

Once the icons have been completed and the background image is loaded into the home

screen, it will be possible to move on to the next screens.

4. Clicking on the Next Step button will take us to the internal screens.

5. Depending on the number of icons marked with "V" on the home screen, you can build

internal screens (up to 3 screens).

6. When finished, save the file to the SD card and insert it into the switch.


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Unit setting in the controller

After setting the FRONT END screens in the "JSON" interface, the switch must be connected

with the controller through a process called "PAIRING". After installing the unit and putting

the voltage while making sure that the SD card with the content is displayed properly on the

physical screen, you must add a Z-wave unit through the unit menu in the overall bar:

Select the Add Unit button and then select the relevant protocol for the unit, in this case Z-

wave. Then press the Step button and simultaneously press 3 times on the TOUCHWAND

logo located at the top left corner of the touch screen itself.


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Once the controller identifies the unit, you must define the end points; define a name and

an icon for each. At the end of the process, assign the unit to the relevant room and choose

Done.

At the end of the process we will see the units and their end points appear in the Units tab:


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Programming of scenarios

In the application click on the Scenarios tab.

Choose Add Dynamic Scenario button


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Choose the name of the end unit defined on the screen - each end unit represents a virtual

point that we defined in JSN at the preliminary stage. Then define whether the condition

exists in a short or long press on the relevant end point.

The condition is the direct result that will lead to the operation of the actual unit that we

want, for example:

Long press on the icon called "Light Salon" will turn off the lighting of the living room. After

saving the scenario, enter the scenario into the performance mode and make sure that the

"slider" button of the scenario is marked green. In addition, in order to check the scenario,

click on the Run button in the square of the scenario and check that the scenario is working.

Checking from the controller to the correctness of the scenario we defined will be done by

pressing the RUN button.

After the test has been performed, repeat the procedure while performing the test directly

from the touch screen itself.


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Troubleshooting

Symptom 1 1. No display on the TOUCH screen

A possible cause 1. There is no power supply

2. There is no electricity at the power point

Recommendations for solving the problem 1. Re-testing the backend unit wiring is dedicated to the screen provided by TOUCHWAND

only

2. Testing and connecting to an additional power point at home

3. Sending for inspection to TOUCHWAND, you can contact us through our homepage

Symptom 2 1. There is a display, but the icons do not appear on the screen

A possible cause 1. Defective icon definition in JSON icon definition interface

2. The SD card is not loaded on the TOUCH screen

3. The SD card does not contain the relevant content including:

A. Icons

B. JSN Programming

Recommendations for solving the problem 1. Load the JSN file in the application and switch from screen to screen in the interface and

make sure that all the settings match the usage guidelines of the interface found in this

manual.

2. The SD card must be properly charged to the screen

3. Make sure that the contents of the SD match the ones supplied with the card. You can

download the contents from the Touchwand website

Symptom 3 1. There is a display with background pixel interference.

A possible cause 1. The front part - FRONT END is not fastened with the back-end unit.

http://www.touchwand.com/contact/

http://www.touchwand.com/


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Recommendations for solving the problem 1. Remove the front unit FRONT END and connect the rear unit back end.

Symptom 4 1. Operating one unit in a controller operates a separate unit through the switch.

A possible cause 1. Defective setting in the JSN interface.

Recommendations for solving the problem 1. Make sure that all settings are in compliance with the user interface guidelines in this

manual.

Symptom 5 1. Running a scenario and distinguishing between short and long press

Recommendations for solving the problem 1. Instructing the end-customer on scenario sessions (short / long press)

2. Testing the click structure through EDIT to the relevant scenario in the edit application is

done by clicking on the green pencil mark at the bottom of each scenario on the SCENARIOS

screen

Symptom 6 1. Unlocked touch screen operation in case of direct operation to LEDs

A possible cause 1. A power supply unit for a body that does not conform to the required standard

Recommendations for solving the problem 1. For stable operation of the touchpad, check the power supply unit for compliance with the

IP20 or higher quality standard. Non-compliant power supplies may damage and / or disable

the touch screen. Before installing the power supply, make sure it is original without visible

damage and does not emit a burnt smell and meets the required standards.

wallwand™ z-wave touch panel...-touchwand double micro 24v dc module is a small, hidden z-wave...

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