waterford (dave pattern)

Nov/2007 Off the Shelves 1

Libraries on the Web (2.0)

“Play is the beginning of knowledge”

Dave Pattern, Library Systems ManagerUniversity of Huddersfield

[email protected]://slideshare.net/daveyp


Contents• Question time!• Web 2.0• Web 2.0 examples – Facebook and

Flickr• Library 2.0• Experiences at Huddersfield• More examples!

Creative Commons Attribution-Noncommercial-Share Alike 3.0 License http://creativecommons.org/licenses/by-nc-sa/3.0/


Question time!• Do you regularly

use a mobile phone?

http://www.flickr.com/photos/ari/362924278/


Question time!• do U snd txt msgz?

http://www.flickr.com/photos/jessicamills/231072148/


Question time!• Do you have your

own MP3 player?

http://www.flickr.com/photos/nez/268673268/


Question time!• Do have

broadband internet access at home?

http://www.flickr.com/photos/jacksonlee/6222523/

http://www.flickr.com/photos/jacksonlee/6222523/


Question time!• Do you have

wireless internet access at home?

http://www.flickr.com/photos/travelinlibrarian/113353477/

http://www.flickr.com/photos/travelinlibrarian/113353477/



use your home PC or laptop for more than an hour each evening?

http://www.flickr.com/photos/richardholden/340601444/

http://www.flickr.com/photos/richardholden/340601444/



use your home PC or laptop for 2 or 3 hours an evening?

http://www.flickr.com/photos/aaronjacobs/64368770/

http://www.flickr.com/photos/aaronjacobs/64368770/


Question time!• Do have your own

weblog / blog?

http://www.blogger.com

http://www.blogger.com/

http://www.blogger.com/



read other peoples weblogs and/or contribute to other weblogs?

http://orweblog.oclc.org/archives/001325.html

http://orweblog.oclc.org/archives/001325.html



use Wikipedia?



Question time!• Have you ever

edited a page on Wikipedia?




use instant messaging or online chat?– e.g. AIM, Yahoo!

Messenger, MSN, gTalk, Jabber, ICQ, Meebo, etc

http://imagine-msn.com/messenger/launch/en-GB/


Question time!• Do you have a

games console at home?

http://www.flickr.com/photos/jstar/336785888/


Question time!• Do you play games

online and/or visit virtual worlds?– e.g. World of

Warcraft, Second Life, etc?

http://www.flickr.com/photos/christajoy42/354580876/


Web 1.0


Web 1.0• Slow access speeds (e.g. dial-up

modem)• Limited availability• Static web pages• Little interactivity• Mostly text …lots and lots of text …on

a grey background!• Web sites that would only work with

one type of web browser• The “Read Only Web”


Web 2.0

• Fast access speeds (e.g. broadband)• Wide availability (e.g. wireless)• Dynamic web pages• High interactivity• Lots of multimedia• Web sites that work on many devices

(e.g. PCs, mobile phones, etc)• The “Read/Write Web”


Some Web 2.0 concepts• Applications delivered via a web

browser• Exploiting and (sometimes freely)

sharing data• User participation, empowerment, and

collaboration• Social networking• Communities of interest• Tagging and folksonomies• Mashups and other unintended uses


Two point “Oh”

• Evolutionary rather than revolutionary


Two point “Ho-ho-ho”


some Web 2.0 examples…

FlickrFacebook


Flickr


Flickr – image pools


Flickr - tags


Flickr - geotagging


Flickr – mashups

• Flickr Services API• Moo cards• Flickr toys• Retrievr• Colr Pickr


Facebook


Facebook – friends


Facebook – groups


Some “2.0” facts and figures

• nearly 1 billion images on Flickr• 200 million MySpace accounts• 175 million edits on Wikipedia• 70 million weblogs tracked by

Technorati• 42 million Facebook accounts• 16 million books on LibraryThing• 5.7 million editors on Wikipedia• 2 million Wikipedia articles


Social networking

• “Last night, the Wall Street Journal reported that Microsoft has discussed taking a 5% stake in Facebook for between $300m-$500m (£150m-£250m). The deal would value Facebook at up to $10bn (£5bn).”

The Guardian: Facebook powers past MySpace (Sep 2007)


Social networking

• “Keele University has ordered its students to watch their mouths on Facebook, and asked them not to express dissatisfaction with the institution… The administration was provoked by a Facebook group called "James Knowles is a Tw*t". Professor James Knowles is an English literature academic at the Staffordshire university.”

The Register (May 2007)


Social networking

• “Students at Oxford University are being warned that university authorities are using the Facebook website to gain evidence about unruly post-exam pranks. The student union has urged students to tighten their security settings on the social networking website, to stop dons viewing their details.”

BBC: Unruly students' Facebook search (July 2007)


Social networking

• “A university student has been telling how a social networking website was used to set up a group which aimed to target him with bullying and hate. Graham … who also works as a library assistant at the University of Kent, said the Facebook group had existed for weeks before he knew of it.”

BBC: 'Fat library man' bullied online (Jul 2007)


The “Network Effect”


So, who’s doing all this stuff?


Teens online (UK)

• “New research released today by MTV and Microsoft reveals that young people in the UK spend 34 hours online each week, almost the equivalent of an average working week, with eight in ten 16-24 year olds (80%) logging on to the internet daily and claiming that they can’t live without their computer.”

PublicTechnology.net article (Aug 2007)


Teens and technology (UK)

• daily mobile phone use is up 58% on 2002

• more than 75% of 11 year olds have their own TV, games console and mobile phone

• 15% of 13-15 year olds and 7% of 10 year olds have their own webcam

BBC: Britain enjoying 'digital boom' (Aug 2007)


Social networking (UK)

• “More than 90%* of UK teenagers have used a social networking website and more than half use them because their friends do.”

(*93%)

The Guardian: Most teens are MySpacers (May 2007)


Social networking (UK)

• “…one-third of teenagers have at least four social networking profiles on sites such as MySpace, Facebook and Bebo.”

The Guardian: Most teens are MySpacers (May 2007)


University of Huddersfield

• Most accessed external web sites from on-campus:

1. Google2. MySpace3. Facebook4. BBC5. Yahoo

(June 2007)


US online demographics

Pew Report: Generations Online (Oct 2007)


“Saga launches social website for over-50s”


Library 2.0

• “...a loosely defined model for a modernized form of library service that reflects a transition within the library world in the way that services are delivered to users.

This includes online services such as the use of OPAC systems and an increased flow of information from the user back to the library.”Wikipedia article for “Library 2.0”


Library 2.0

• Use of “2.0” technologies (blogs, wikis, RSS feeds, etc)

• Actively involve users in service developments

• User centric developments & initiatives• Delivering services directly to users• Libraries without walls (“The Third

Place”)• The “Read/Write Library”


Library 2.0

• Challenges us to:– be more flexible– embrace change– be more willing to take risks– give library staff the opportunity to play

and experiment– go to where our users are, rather than

force them to come to us– give our users opportunities to

contribute


Librarian 2.0?


Librarian 2.0!


Experiences at Huddersfield

…playing with the OPAC


Experiences at Huddersfield

• definitely not “OPAC 2.0”• enhancements to the existing OPAC

– user suggestions from surveys– “2.0” inspired features– borrowing good ideas from other web sites – new features launched with no/low publicity– “perpetual beta”

• required staff buy-in and a willingness to experiment and take risks


Borrowing suggestions

• we had details of over 2,000,000 CKOs spanning 10 years stored in the library management system and gathering virtual dust

• Web 2.0 – “Data is the Next Intel Inside1”• historic circulation data can be mined2 to

uncover the hidden trends and links between potentially disparate library items


Ratings and comments


Other editions

• uses FRBR-y web services provided by OCLC and LibraryThing to locate other editions and related works within local holdings– OCLC’s xISBN1

– LibraryThing’s thingISBN2


Other editions


Email alerts


RSS feeds


“If you build it, will they come?”

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also borrowed other editions serendipity did you mean


Playing and experimenting


Searching for books by colour


Search visualisations


Checked out item visualisations


…more examples!

(n.b. some are more “2.0” than others)


La Crosse Public Library, Wisconsin


Westmont Public Library, Illinois


Stevens County Rural Library, Washington


Flickr – 365 Library Days Project


Thomas Ford Memorial Library, Illinois


• “I’ve gotta say folks, video games in libraries is absolutely what it is cracked up to be. The fact that it is an excellent way to meet the cultural needs of our young patrons was demonstrated to me over and over by the number of people that came and their enthusiasm.”


Aaron Schmidt, walking paper

http://walkingpaper.org/267


Dance your fines away…

• “Yesterday I had the pleasure of meeting a teen librarian who keeps Dance Dance Revolution (DDR) set up all the time so she can invoke it as need be. For example, if a teen has overdue books, she will dance-off against the person, and if the teen wins, the librarian will waive the fines.” The Shifted Librarian: Gaming for Fines (Jan 2007)


Gwinnett County Public Library

• Rock the Shelves 2005– www.flickr.com/photos/michaelcasey/sets/6321

51/

http://www.flickr.com/photos/michaelcasey/sets/632151/

http://www.flickr.com/photos/michaelcasey/sets/632151/


Hennepin County Library


Ann Arbor District Library


Charlotte & Mecklenburg County Public Library


Hartlepool Borough Council Libraries


Cheshire Public Library, Connecticut


Glasgow University Library


University of Huddersfield, UK


McCracken County Public Library, Kentucky


St. Joseph County Public Library, Indiana


Libraries in Second Life


109 slides?!?

• That’s more than enough!• I hope you’ve seen at least one thing in

this presentation that you’d like to explore further

• “Play is the beginning of knowledge”– George A. Dorsey, anthropologist

• “We don't stop playing because we grow old; we grow old because we stop playing.”– George Bernard Shaw, author/playwright


Thank you!

http://slideshare.net/daveyp

waterford (dave pattern)

Technology

contents question time

examples flickr facebook

facebook website

examples facebook

facebook groups

facebook accounts

readwrite web

facebook powers