ways for effective computer troubleshooting

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Page 2: Ways for Effective Computer Troubleshooting

Proper computer troubleshooting basically involves a logical problem-solving process. Instead of random hit and trial approaches, it is advisable to go by a checklist of effective troubleshoot procedures with certain precautionary notes. Such a formal plan ensures longer lasting results as far as computer and network performances are considered.

Page 3: Ways for Effective Computer Troubleshooting

In order to correctly troubleshoot issues in a system, one has to ask the right questions such as interpreting certain answers. In order to determine a system’s connection to the Internet at home one has to define the real problem. Sometimes, some symptoms indicate faulty connectivity but in reality the network is hooked up wrongly. At some other times, systems are not properly configured to ensure appropriate connection. Sometimes, internet connection remains off-line due to a bad/loose network cable. Hence, you have to consider certain palpable options such as basic configuration of the router providing the wireless network, while troubleshooting the computer.

Page 4: Ways for Effective Computer Troubleshooting

Did it work before?

What are the changes since the last time it worked?

Has it never worked at all?

In case it has never worked ever before, then a task on hand becomes all the more complicated. One must not only troubleshoot the problem, but also try to determine the appropriate working of the solution.

You have to ask yourself the following questions:

Page 5: Ways for Effective Computer Troubleshooting

A lame idea such as installing high-end processors in battered motherboards will

surely fail. Obviously the motherboard will not operate at good enough speeds.

Rather the healthy processor might get damaged for it needs lower voltages. In

such cases, one can go back and check certain product specifications &

requirements. You can also read through the manual for better understanding.

Page 6: Ways for Effective Computer Troubleshooting

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Is this the only computer displaying the problem?

In case it isn’t source of the problem is affecting multiple systems. Ensure that you are identifying common traits between all systems which face these problems. If just a single system within the network is working and the rest are failing, you must begin by comparing all settings and configurations. You have to stay in the lookout for noticeable differences.

Page 7: Ways for Effective Computer Troubleshooting

In order to reproduce the problem one has to determine the problem correctly. In case an intermittent problem is present, it also has to be resolved properly. Such intermittent problems can be really problematic for we are unsure about how to fix them. In some computers, such intermittent problems are caused by software conflicts. Sometimes they are triggered by hardware problems.

Page 8: Ways for Effective Computer Troubleshooting

Are there error messages?

Error messages help to identify certain problems. Sometimes, certain messages portray ways and means to fix them because the message helps to research certain problems. While troubleshooting Windows/Microsoft products, the on-line support knowledgebase can be browsed for products related resolutions. Even manufacturer websites have user guides and manuals written in simplistic manner for easy troubleshooting.

Page 9: Ways for Effective Computer Troubleshooting

In order to identify probable causes of a computer problem, such as faulty software, hardware not found or locked system, isolate the please problem.

Isolate the hardware problem: Remove all external devices and peripherals which are not needed.

In case you are assembling a new system from parts, try a minimal configuration. Just start with a motherboard, memory, processor and video without any drives. Enter the system Setup to see a start-up logo on the device detection stage.

Isolate invisible problems such as motherboard.

Page 10: Ways for Effective Computer Troubleshooting

Set it up on an insulated pad and test for normal operation. Use all spare components to help in isolating a cause. Use spare components by exchanging them and then change back to the original

component. Test all items one at a time, which allows you to isolate possible causes. You can also handle the testing by starting with working systems and then replacing

them with working components.

Page 11: Ways for Effective Computer Troubleshooting

Identify the symptoms for error messages which lack details required to research some products that one has been experiencing. In case nothing is found on the manufacturer's web site, search on Google for other search engines.

Look out for help files which are installed within an operating system. Some Windows systems come with troubleshooting wizards which describe suggestions/methods for correction.

Select and test the solutions with common sense to resolve the problem. In some Operating Systems and application troubleshooting, take a backup of the hard drive to uninstall updates properly.

Page 12: Ways for Effective Computer Troubleshooting

Prevent the same problem from arising in the future. Make use of a professional computer repair service company for best-in-class results. Only then you can prevent certain aspects of the system. You can also use an update tool to install timely security patches. Thereafter you can deploy preventative measures to avoid security attacks/threats to attack your system.