wbc fibre to the cabinet (fttc) overview aug 2011 author – lee martin 1 *reflects current...
TRANSCRIPT
WBC Fibre to the Cabinet (FTTC) Overview
Aug 2011
Author – Lee Martin
1 *Reflects current thinking: Subject to change
Legal and Confidentiality Statement
This Presentation is supplied by BT for discussion purposes only and is confidential and should not be disclosed without British Telecommunications plc’s (BT’s) through the BT Wholesale FTTC Product line, permission (Please treat it accordingly and do not forward, republish or permit unauthorised access. Details within it may be subject to change for technical, commercial or operational reasons. Certain statements in this Presentation are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: broadband products; implementation of BT’s 21st Century Network. Although BT strongly believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ from those expressed or implied by these forward-looking statements. Factors that could cause differences between actual results and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic conditions in the markets served by BT; future regulatory actions and conditions in BT’s operating areas, including competition from others; the anticipated benefits and advantages of new technologies, products and services, including broadband and other new wave initiatives, not being realised; and general financial market conditions affecting BT’s performance. BT undertakes no obligation to update any forward-looking statements whether as a result of new information, future events or otherwise. The information contained in this Presentation represents our current thinking about future product developments at the time of publication. Any developments and time scales contained within this Presentation are estimates for information purposes only and do not constitute any contractual or other obligation. In relation to any products/services referred to in this Presentation which are currently under development and/or trial, BT gives no undertaking or other commitment that the product/service will be made commercially available. BT reserves the right to make changes to the information in this Presentation at any time without further notice. In relation to product trials referred to in this Presentation, future availability and participation in any such trials with future BT products/ services are not guaranteed.
© British Telecommunications plc, 2011. Any third party right are hereby acknowledged. All rights
reserved.Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
2
BT’s Investment in fibre access
• £2.5bn investment to roll-out fibre to two-thirds of UK premises by 2015*
– No other company in the world is investing as much in fibre without either public sector support or a regulatory regime that allows the company to make far greater returns.
• Deploying at scale and pace
– Over the course of the programme we’ll be installing c.30,000 cabinets, enabling over 1,000 exchanges, laying over 50,000km of fibre, supported by c.32,000 engineers
– Building the equivalent of the fibre network in Singapore every quarter
– More than twice the pace of Deutsche Telecom, AT&T, Verizon & Belgacom & more than three times the pace of peers in Japan and Korea
– 50 CPs currently selling the service, with customer take up accelerating
– Training our engineers is a key priority. We’ve doubled the number of apprentices and last year trained nearly 1,500 additional engineers to do managed fibre installs.
– today we’re making live approximately ~250 cabinets each week with over 5 million premises passed (Aug ‘11)
– Likely that this time next year >6,500 households a week will be signing up
3 *Reflects current thinking: Subject to change
Fibre broadband case studies
“I used to spend a lot of time just drumming my fingers. With FTTC, the queue of files just evaporates. I reckon I’m releasing 20 per cent more time every day for productive work. We’re convinced it’s second to none within the UK.” Sam Mably, Bluequest MediaMarketing & design agency, North London Zen Internet customer, trialling up to 40Mbit/s service “Our first FTTP* trialist is getting
a massive 90+Mbit/s download speed as well as 15Mbit/s upload. Certain limitations on copper such as the speed decreasing the further you are from the exchange are no longer an issue.” Dave Tomlinson, Plusnet About Herbie Hopkins, Milton Keynes, the first end user trialling up to 100Mbit/s fibre service
Bluequest media enjoying faster broadband
*product under development and trial
4 *Reflects current thinking: Subject to change
© British Telecommunications plc
Wholesale Broadband Connect (WBC) Product Portfolio
5
© British Telecommunications plc6
‘Mixed economy’: Fibre & copper options Customer choice & flexibility
Managed service: Openreach provides access in the ‘last mile’ BT Wholesale provides a range of managed
broadband services
As much or as little as CPs want: Component & managed service options From BT Plusnet Partner to complete
outsourcing
Ease of use: Standardised systems & processes Streamlined service delivery Common backhaul option…
Enhancements, for example: Real-time QoS, business services…
Working in ‘partnership’ with others
To accelerate high-speed broadband rollout
WHOLESALE BROADBAND CONNECTOffering a flexible, versatile rich portfolio
*Reflects current thinking: Subject to change
Next Generation Broadband Mixed Economy
* Product under development and trial
*
7
*
8
Wholesale Broadband Connect (WBC)
EoI
ExchangeLevel
Street Level
GEA POHNode
Core Node
ADSL2+
ADSL1
(~1000)
WBMC
MSIL
Aggregation Point (x 20)
20C BRAS
21C BRAS Backhaul
CPDatacenter
FTTCVDSL2
L2S
DSLAM
MSAN
FTTP/GPON
WBC
MSIL
*Reflects current thinking: Subject to change
WBC FTTC Product
• Up to 40Mb downstream & 2 & 10Mb upstream
• Home installation required• Supports line rates from 5Mb to 40Mb• SVLANS for Fibre • Part of the WBC product family
Latest Availability can be accessed via: http://www.btwholesale.com/pages/static/Community/Broadband_Community/21CN_Broadband_Availability.html
9 *Reflects current thinking: Subject to change
Access Portfolio
PREMIUM CARE
*
10 *Reflects current thinking: Subject to change
11
Flexibility, Choice & Differentiation
16 MBPS (ELEVATED) 16 MBPS (ELEVATED)16 MBPS (ELEVATED)12 MBPS (STANDARD)
16 MBPS (ELEVATED)
PREMIUM CARE
PREMIUM CARE PREMIUM CARE
*Reflects current thinking: Subject to change
12
WBC FTTC
13
WBC FTTC Rates & Throughput Matrix
The actual rates that can be supported on any individual line will be influenced by two main factors. Either of these two factors may result in the End User experiencing a drop in the speed from what was originally achieved. 1. The distance of the copper connection from the End User’s premises to the Street
Cabinet2. The number of End Users signed-up and using the common cable which will determine
cross-talk noise impact. *Reflects current thinking: Subject to change
14
WBC FTTC Fault Threshold Rates (FTR)The FTR is the rate below which line rate (synchronisation faults) can be reported is set for both downstream and upstream rates (where applicable) when the WBC FTTC service is provided .
The DLM profiles for WBC FTTC are controlled by Openreach and operate as a closed box (i.e. No manual configuration is permitted). The banded profiles currently offered by Openreach are as follows;• Standard (the default setting): Aims to keep the line working with only a few errored
seconds and retrains each day• Stable: Offers a more assured level of stability, by providing increased error protection
and allowing the line to work at a lower speed – a trade off against potential higher latency
• Speed: Allows for a higher line rate, by sacrificing stability.
WBC FTTC Dynamic line Management (DLM)
*Reflects current thinking: Subject to change
1515
Key CP Pre-order ResponsibilitiesBefore placing a WBC FTTC order the CP must:• Inform the End User (EU) the details of connection. • Ensure the EU is within the WBC FTTC Service availability area.• Check that no incompatible services exist on the EU’s PSTN line. • Check there is a valid contract for the use of a BT PSTN direct exchange line forming part
of the BT Network over which the WBC service will be provided.• Agree a proposed connection date with the End User (which is no earlier than the
minimum standard lead-time).• Advise the End User that the service is not universally available within the WBC FTTC
Service availability area due to the physical characteristics of the EU’s telephone line.
Before installing the WBC FTTC service, the CP must ensure the EU is aware;
• The VDSL modem will need to be directly connected to the SSFP on the main socket.• Connection of the Service may cause fax machines and modems used on the PSTN line
to operate at a reduced speed. • Connection may affect security or burglar alarm systems that use the PSTN service. • Sufficient mains power sockets must be available for any other mains powered
equipment that may be associated with your service. • That a BT Openreach engineer will visit their premises to “install” the service.
*Reflects current thinking: Subject to change
16
Installation of WBC FTTCDuring the installation of the WBC FTTC service, the Openreach engineer will install the following:Service Specific Front Plate (SSFP)
• The SSFP splits the delivery of telephony and DSL signals at the NTE5, delivering each service to a separate port on the socket to remove interference.
• Note: this is the Openreach physical network demarcation point within the EU’s premises
1. Active NTE (VDSL2 Modem)• A VDSL2 modem will be supplied and connected to the data port of the service
specific front plate. This allows BT to monitor and test the service provided.• Note: ADSL filters are not required in the EU’s premises for WBC FTTC as the service
is provided directly to the NTE5 (and data extension kit if provided), and not through to the telephony extensions.
2. Power Supply (for Active NTE)• A single, low voltage power interface will be provided for use with the standard
domestic UK supplied 240V (ac) and conform to the relevant standards. The power consumption is <9 W.
• Note: It is the CP‟s responsibility to make sure that there are enough mains socket outlets to provide a power supply for equipment, which may form part of your service at the EU’s premises.
3. Data Extension Kit (Home Wiring Solution)• If the active NTE is to be sited more than approximately 1.5 metres from the NTE5, a
data extension kit will be required (up to an additional maximum of 30m). • Note: The data extension kit is a chargeable addition; CP‟s are advised to
determine whether this kit is required for their End Users in advance of an order being placed.
*Reflects current thinking: Subject to change
17
The active Ethernet EU port on the Active NTE will support: • 10/100Base-Tx with RJ-45 connectivity • Auto-negotiation and MDI/MDIX auto-sensing. • Data transfer at wire-speed for all packet sizes. • Built-in layer-2 switch
FTTC Installation Equipment (Illustration)
*Reflects current thinking: Subject to change
18
WBC FTTC Maintenance ClassesMaintenance Class
Operating Hrs
Fix Time
Engineering visits
Class 5 24 / 7 including UK Public and Bank holidays
40hrs • 8am – 6pm Monday to Saturday• Excludes Regional Public and Bank
Holidays
Class 4 24 / 7 including UK Public and Bank holidays
Response< 3hrs Fix< 20hrs
• 8am – 6pm Monday to Saturday• Includes Regional Public and Bank
Holidays)• Out of hours where unrestricted
access is available
Class 14 24 / 7 including UK Public and Bank holidays
7hrs • 8am – 6pm Monday to Saturday• Includes Regional Public and Bank
Holidays)• Out of hours where unrestricted
access is available
Considerations
• Maintenance Category 14 SLAs will not be applicable in the Highlands and Islands of
Scotland.
• You can report End User faults via the EcoPlus Portal or B2B
• All End Users must report any faults to you in the first instance.
• End Users should continue to report any PSTN related faults direct to their PSTN
Service Provider
*Reflects current thinking: Subject to change
19
WBC FTTC Customer Service Plan
The purpose of the Customer Service Plan (CSP) is to help
you and your customer succeed with FTTC.
The document provides a guide to BT Wholesale’s WBC FTTC
End User Access order and fault management processes and
contains useful contact information for Service and Support
Teams to enhance your experience.
The WBC FTTC Customer Service Plan can be found on the BT
Wholesale Inspire site by following the link below;
http://www.btwholesale-inspire.com/wp-content/plugins/download-mo
nitor/download.php?id=5602
*Reflects current thinking: Subject to change
20
Market
21
PROPORTION OF BUNDLES PURCHASED (%)
The Demand for Access Speed
*Reflects current thinking: Subject to change
22
A FASTER & RICHER EXPERIENCE
Network backup - much faster uploads and downloads
HD TV content and gaming - improving the customer experience
VoIP - many telephone lines via one connection
HD Video conferencing - professional quality without the need for expensive equipment or networks
HD security - video surveillance without the need for expensive set-up costs
Cloud services - network-based computing, enabling session mobility with zero-configuration
Desktop sharing – ‘see what I see’ experiences
Content opportunities - innovative & exciting
…with the ability to run multiple applications
simultaneously
*Reflects current thinking: Subject to change
23
Regional Opportunities
24
Regional partnership bids- Cornwall & Isles of Scilly super-fast broadband programme
•Partnerships accelerate higher speed broadband rollout - this is one of the:
UK’S MOST AMBITIOUS DEPLOYMENTS MOST BOLD RURAL DEPLOYMENTS GLOBALLY
•£132m* programme over 3-4 years: £78.5m BT; £53.5m EU
•Announced 30 September 2010: To global media attention First end users about to be connected
•Key objectives: For 80-90 per cent of Cornish businesses to have access to fibre broadband by 2014
Tens of thousands local businesses to benefit, creating 4k & protecting 2k jobs
Half local businesses to receive 100Mbit/s fibre broadband
•Delivered by Openreach, BT Wholesale & Cornwall Development Company
•Competition ready infrastructure End user services offered by any ISP
•Substantial independent marketing programme
The exact amount is dependent on demand for fibre from local businesses and could be lower than £132 million. The next generation broadband project is part financed by the European Union with up to £53.5 million from the European Regional Development Fund Convergence Programme, through the South West Regional Development Agency.
*
25
Reaching rural communities within our deployment plans
• Rural town on the outskirts of Cardiff
• 2470 homes and 335 businesses • Broadband speeds of 6.5 Mbps and
below• As part of the commercial rollout
BT is deploying fibre to 8 cabinets • Enabling 1989 premises
Taffs Wells, Wales
• Rural town on the outskirts of Halifax
• 4500 homes and 435 businesses• Broadband speeds of 4 Mbps and
below• As part of the commercial rollout
BT is deploying fibre to 13 cabinets • Enabling 3927 premises
Calder Valley
*Reflects current thinking: Subject to change
26
Public Private Partnership - realising the shared vision to reach the ‘final third’
• BT has pledged to invest £30m in the government’s Next Generation Broadband Project
• FTTC technology to a majority of businesses with other fixed line solutions being used where appropriate
• Will provide more than 1,000 cabinets across 166 exchanges
• Wholesale level solution to ensure all Service Providers can access services at the same T&Cs and cost. Increased competition will benefit end users
• White label marketing campaign delivered prior to the enablement of an area to generate awareness of next generation broadband
DETI objective: “increase the availability of next generation broadband speeds to 85%
of businesses by 2011.”
Northern Ireland
• Most ambitious rural broadband project in the world
• EU contribution of £53.5m is unlocking a BT investment of £78.5m. In addition to the £2.5bn we’ve already committed to the roll-out of fibre
• 25,000 businesses and 263,000 premises covered
• SFBB access to up to 90 per cent of local businesses and homes by 2014.
• An array of service providers offering competition and innovation
• A mixed economy infrastructure comprising FTTP*, FTTC, ADSL2+, wireless and satellite broadband
• Everyone to get improved speeds
Cornwall
*under development and trial
27
The Future
28
BUSINESS BROADBAND’S COMING OF AGE We’re helping our customers’ business
customers get the most out of broadband by:
• Increasing WBC copper & fibre footprints On-going
• Annex M – a WBC copper upstream booster service 5 August 2010
• Offering a throughput guarantee of a minimum of 2Mbit/s downstream on the WBC Elevated service
2 September 2010
• Improving business class maintenance options 16 September 2010
• Increasing throughput April 2010 & 30 September 2010
• A “custom” Option for Dynamic Line Management 1 November 2010
And introducing……• Real-Time QoS & WBC Fibre to the Premise
(FTTP) In trial now
Next generation broadband can be truly tailored to meet business needs