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    Supplier Evaluation and

    Selection

    Chapter 7

    Supplier Evaluation and

    Selection

    Chapter 7

    Purchasing and Supply Chain ManagemenPurchasing and Supply Chain Managemen

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    Chapter Overview

    One of the most important processes

    performed in organizations today is the

    evaluation, selection and continuous

    measurement of suppliers.

    Enlightened purchasers commit major

    resources to this process.

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    Chapter Overview

    This chapter provides an overview of the

    evaluation and selection process.

    Critical issues in supplier selection arediscussed.

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    Chapter Overview

    A sound supplier selection decision today

    can reduce or prevent a host of problems

    tomorrow.

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    5

    The Sourcing Process

    Supplier

    Evaluation andSelection

    Supplier

    Management

    Supplier

    Development

    What criteria and methods will we

    use to evaluate and select suppliers?

    What must we do to managesuppliers effectively and

    efficiently?

    What efforts should we put forth

    to improve supplier performance?

    Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005

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    Supplier Evaluation

    and Selection Process

    1. Recognize the need or supplier selection

    2. Identify key sourcing requirements

    3. Determine sourcing strategy

    4. Identify potential supply sources

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    Supplier Evaluation

    and Selection Process

    5. Limit suppliers in the pool

    6. Determine method of supplier evaluation and selection

    7. Select supplier and reach agreement

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    1. Recognize need for supplier selection.

    Discussion Question: How or when do we know that a

    need exists to evaluate and select a supplier?

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    2. Identify key sourcing requirements.

    (What are you looking for in a supplier?)

    Quality

    Cost

    Delivery Performance

    Technological Capabilities

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    3. Determining sourcing strategy.

    (The sourcing will differ from requirement torequirement.)

    Single source vs. multiple sources.

    Short-term vs. long-term contracts.

    Domestic vs. foreign supplier.

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    4. Identify potential supply sources.(Intensity of search differs from requirement to

    requirement based on capability of current supplier

    and strategic importance of the requirement.)

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    Supplier Evaluation and Selection ProcesGuidelines for Intensity of Search

    CAPABILITY

    HIGH

    LOW

    STRATEGIC IMPORTANCE

    Hi capability/

    Hi strategic importance

    MINOR to MODERATE

    INFORMATION SEARCH

    HIGH LOW

    Lo capability/Lo strategic importance

    Lo capability/Hi strategic importance

    Hi capability/

    Lo strategic importance

    MINOR INFORMATION

    SEARCH

    MAJOR INFORMATION

    SEARCH

    MINOR to MODERATE

    INFORMATION SEARCHPurchasin and Su l Chain Mana ement 3e Monczka/Trent/HandfieldThomson Learnin Co ri ht 2005

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    4. Identify potential supply sources (contd.)

    Discussion Question: What are the varioussources of information available whenidentifying supplier candidates?

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    5. Limit suppliers in selection pool.

    Methods to reduce suppliers in the pool--

    Financial risk analysis (discussed later)

    Evaluation of previous performance

    Evaluation of supplier provided information What kind of information should we ask suppliers

    to provide?

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    6. Determine Method of Supplier Evaluation and

    Selection. (Once the pool is reduced you mustdecide how to evaluate remaining suppliers.)

    Review supplier provided information: RFPs

    Detailed cost breakdown information.

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    6. Determine Method of Supplier Evaluation

    and Selection (contd).

    Supplier visits

    Use of Preferred suppliers

    External or Third-party information

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    upp er va uat on an

    Selection Process

    Steps in selection Process

    6. Determine Method of Supplier Evaluation

    and Selection (contd).

    Cross-functional teams often evaluate suppliers

    directly through on-site visits

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    upp er va uat on an

    Selection Step 6: Determine method of supplier

    evaluation (contd)

    Possible areas to evaluate during a supplier visit--

    Cost structure Delivery performance

    Quality systems and performance

    Management capability

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    upp er va uat on an

    Selection Step 6: Determine method of supplier

    evaluation (contd)

    Possible areas to evaluate during a suppliervisit--

    Workforce capability

    Supplier agility and flexibility

    Suppliers supply chain management capabilities

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    upp er va uat on an

    Selection Step 6: Determine method of supplier

    evaluation (contd)

    Possible areas to evaluate during a supplier

    visit (contd)- Process and technological capability

    Environmental compliance

    Financial capability and stability

    Information systems capability

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    upp er va uat on an

    Selection Step 6: Determine method of supplier

    evaluation (contd)

    Possible areas to evaluate during a supplier

    visit (contd)- Production scheduling and control systems

    Longer-term relationship potential

    Capacity

    Other?

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    Supplier Evaluation and

    Selection Process

    Steps in selection Process

    7. Select supplier and reach agreement

    Competitive Bid

    Negotiations

    Weighted factor approach

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    Key Supplier Evaluation Criteria

    Criteria most evaluations rate suppliers:

    Cost/price

    Quality

    Delivery

    Is this effective criteria? Why or Why not?

    Various Performance Categories Considered

    During Supplier Evaluation and Selection

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    Key Supplier Evaluation Criteria

    Other criteria that should be considered when

    evaluating suppliers:

    Management Capability

    Employee Capabilities

    Various Performance Categories Considered

    During Supplier Evaluation and Selection

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    Key Supplier Evaluation Criteria

    Other criteria that should be considered when

    evaluating suppliers:

    Suppliers Cost Structure

    Total Quality Performance, Systems, and

    Philosophy

    Various Performance Categories Considered

    During Supplier Evaluation and Selection

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    Key Supplier Evaluation Criteria

    Other criteria that should be considered when

    evaluating suppliers (contd):

    Process and Technological Capability

    Environmental Regulation Compliance

    Financial Stability

    Production Scheduling and Control Systems

    Various Performance Categories Considered

    During Supplier Evaluation and Selection

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    Financial Ratio Analysis

    For new suppliers For purchase requirements

    involving significant dollars

    For critical items

    When pursuing longer-termagreements

    To manage business risk To eliminate marginal suppliersearly in the evaluation process

    Supplier Financial Analysis

    Do it when?

    Why do it?

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    Financial Ratio Analysis

    Sources of Supplier Financial

    Information

    Company-published annual reports

    Company-supplied 10-K and 10-Q reports

    Dun and Bradstreet reports

    TRW credit reports

    Trade and business journals

    Supplier provided data

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    Financial Ratio Analysis

    Liquidity

    Ratios

    Leverage

    Ratios

    How capable is the supplier of

    meeting short-term cash needs?

    Current ratio

    Quick ratio

    Is the supplier over-leveraged and

    capable of paying long-term

    obligations?

    Debt to assets

    Time interest earned

    Fixed charge coverage

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    Financial Ratio Analysis

    Activity Ratios

    ProfitabilityRatios

    How effectively is the supplier managing

    assets? Inventory turnover

    Average collection period

    Return on net assets

    How profitable is the supplier? What rate

    of return is the supplier earning?

    Gross and net profit margin

    Return on equity

    Return on investment

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    Key Supplier Evaluation Criteria

    Other criteria that should be considered when

    evaluating suppliers (contd):

    E-commerce Capabilities

    Suppliers Sourcing Strategies, Policies, and

    Techniques

    Long-Term Relationship Potential

    Various Performance Categories Considered

    During Supplier Evaluation and Selection

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    upp er va uat on an

    Selection

    Reliable: Measures are wellunderstood by evaluators

    Straightforward:

    Easy to calculate

    Objective: Uses a quantitative

    scoring system

    Flexible: Can be used with

    different purchase categories

    Comprehensive: Considers

    important categories orcriteria Effective SupplierAssessment

    Survey or Audit

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    How to Develop a Tool for Supplier

    Evaluations

    Weight each evaluation category

    Identify key supplier evaluation categories

    Identify and weigh subcategories

    Define scoring system for categories &subcategories

    STEP 1

    STEP 2

    STEP 3

    STEP 4

    DEVELOP

    THE

    SURVEY

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    How to Develop a Tool for Supplier

    Evaluations

    Review results and make selection decision.

    Evaluate supplier directly

    Review supplier performance continuously

    STEP 5

    STEP 6

    STEP 7

    ASSESS/

    SELECT

    SUPPLIER

    REVIEW

    PERFOR-

    MANCE

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    Critical Supplier Selection Issues

    Issues to consider:

    Size Relationship

    -Not big enough to make an impact

    Use of International Suppliers

    -JIT may be an issue

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    Critical Supplier Selection IssuesIssues to consider:

    Competitors as Suppliers

    -Limits information shared and relationships

    formed.

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    Critical Supplier Selection IssuesIssues to consider:

    Countertrade Requirements

    -Boeing purchases portion of requirements in

    markets where it hopes to do business or where

    it must satisfy countertrade requirements of

    international government

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    Reducing Time Required to Select

    and Evaluate Suppliers

    From 1980s to 2003, product development time

    for the automobile industry has changed from

    60 months to 24 months with the new goal

    being 18 months!

    Processes supporting this development time, such

    as supplier selection, must also be shortened.

    S li E l ti d

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    Supplier Evaluation and

    Selection Conclusions

    Supplier evaluation and selection is one of themost important processes performed by firmstoday

    Companies should develop standard tools to

    support the assessment Successful selection can prevent later supplier-

    related problems

    Teams are often used to evaluate and selectsuppliers