wcsm supplier evaluation & selection chapter 07
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Supplier Evaluation and
Selection
Chapter 7
Supplier Evaluation and
Selection
Chapter 7
Purchasing and Supply Chain ManagemenPurchasing and Supply Chain Managemen
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Chapter Overview
One of the most important processes
performed in organizations today is the
evaluation, selection and continuous
measurement of suppliers.
Enlightened purchasers commit major
resources to this process.
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Chapter Overview
This chapter provides an overview of the
evaluation and selection process.
Critical issues in supplier selection arediscussed.
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Chapter Overview
A sound supplier selection decision today
can reduce or prevent a host of problems
tomorrow.
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The Sourcing Process
Supplier
Evaluation andSelection
Supplier
Management
Supplier
Development
What criteria and methods will we
use to evaluate and select suppliers?
What must we do to managesuppliers effectively and
efficiently?
What efforts should we put forth
to improve supplier performance?
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Supplier Evaluation
and Selection Process
1. Recognize the need or supplier selection
2. Identify key sourcing requirements
3. Determine sourcing strategy
4. Identify potential supply sources
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Supplier Evaluation
and Selection Process
5. Limit suppliers in the pool
6. Determine method of supplier evaluation and selection
7. Select supplier and reach agreement
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Supplier Evaluation and
Selection Process
Steps in selection Process
1. Recognize need for supplier selection.
Discussion Question: How or when do we know that a
need exists to evaluate and select a supplier?
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Supplier Evaluation and
Selection Process
Steps in selection Process
2. Identify key sourcing requirements.
(What are you looking for in a supplier?)
Quality
Cost
Delivery Performance
Technological Capabilities
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Supplier Evaluation and
Selection Process
Steps in selection Process
3. Determining sourcing strategy.
(The sourcing will differ from requirement torequirement.)
Single source vs. multiple sources.
Short-term vs. long-term contracts.
Domestic vs. foreign supplier.
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Supplier Evaluation and
Selection Process
Steps in selection Process
4. Identify potential supply sources.(Intensity of search differs from requirement to
requirement based on capability of current supplier
and strategic importance of the requirement.)
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Supplier Evaluation and Selection ProcesGuidelines for Intensity of Search
CAPABILITY
HIGH
LOW
STRATEGIC IMPORTANCE
Hi capability/
Hi strategic importance
MINOR to MODERATE
INFORMATION SEARCH
HIGH LOW
Lo capability/Lo strategic importance
Lo capability/Hi strategic importance
Hi capability/
Lo strategic importance
MINOR INFORMATION
SEARCH
MAJOR INFORMATION
SEARCH
MINOR to MODERATE
INFORMATION SEARCHPurchasin and Su l Chain Mana ement 3e Monczka/Trent/HandfieldThomson Learnin Co ri ht 2005
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Supplier Evaluation and
Selection Process
Steps in selection Process
4. Identify potential supply sources (contd.)
Discussion Question: What are the varioussources of information available whenidentifying supplier candidates?
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Supplier Evaluation and
Selection Process
Steps in selection Process
5. Limit suppliers in selection pool.
Methods to reduce suppliers in the pool--
Financial risk analysis (discussed later)
Evaluation of previous performance
Evaluation of supplier provided information What kind of information should we ask suppliers
to provide?
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Supplier Evaluation and
Selection Process
Steps in selection Process
6. Determine Method of Supplier Evaluation and
Selection. (Once the pool is reduced you mustdecide how to evaluate remaining suppliers.)
Review supplier provided information: RFPs
Detailed cost breakdown information.
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Supplier Evaluation and
Selection Process
Steps in selection Process
6. Determine Method of Supplier Evaluation
and Selection (contd).
Supplier visits
Use of Preferred suppliers
External or Third-party information
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upp er va uat on an
Selection Process
Steps in selection Process
6. Determine Method of Supplier Evaluation
and Selection (contd).
Cross-functional teams often evaluate suppliers
directly through on-site visits
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upp er va uat on an
Selection Step 6: Determine method of supplier
evaluation (contd)
Possible areas to evaluate during a supplier visit--
Cost structure Delivery performance
Quality systems and performance
Management capability
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upp er va uat on an
Selection Step 6: Determine method of supplier
evaluation (contd)
Possible areas to evaluate during a suppliervisit--
Workforce capability
Supplier agility and flexibility
Suppliers supply chain management capabilities
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upp er va uat on an
Selection Step 6: Determine method of supplier
evaluation (contd)
Possible areas to evaluate during a supplier
visit (contd)- Process and technological capability
Environmental compliance
Financial capability and stability
Information systems capability
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upp er va uat on an
Selection Step 6: Determine method of supplier
evaluation (contd)
Possible areas to evaluate during a supplier
visit (contd)- Production scheduling and control systems
Longer-term relationship potential
Capacity
Other?
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Supplier Evaluation and
Selection Process
Steps in selection Process
7. Select supplier and reach agreement
Competitive Bid
Negotiations
Weighted factor approach
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Key Supplier Evaluation Criteria
Criteria most evaluations rate suppliers:
Cost/price
Quality
Delivery
Is this effective criteria? Why or Why not?
Various Performance Categories Considered
During Supplier Evaluation and Selection
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Key Supplier Evaluation Criteria
Other criteria that should be considered when
evaluating suppliers:
Management Capability
Employee Capabilities
Various Performance Categories Considered
During Supplier Evaluation and Selection
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Key Supplier Evaluation Criteria
Other criteria that should be considered when
evaluating suppliers:
Suppliers Cost Structure
Total Quality Performance, Systems, and
Philosophy
Various Performance Categories Considered
During Supplier Evaluation and Selection
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Key Supplier Evaluation Criteria
Other criteria that should be considered when
evaluating suppliers (contd):
Process and Technological Capability
Environmental Regulation Compliance
Financial Stability
Production Scheduling and Control Systems
Various Performance Categories Considered
During Supplier Evaluation and Selection
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Financial Ratio Analysis
For new suppliers For purchase requirements
involving significant dollars
For critical items
When pursuing longer-termagreements
To manage business risk To eliminate marginal suppliersearly in the evaluation process
Supplier Financial Analysis
Do it when?
Why do it?
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Financial Ratio Analysis
Sources of Supplier Financial
Information
Company-published annual reports
Company-supplied 10-K and 10-Q reports
Dun and Bradstreet reports
TRW credit reports
Trade and business journals
Supplier provided data
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Financial Ratio Analysis
Liquidity
Ratios
Leverage
Ratios
How capable is the supplier of
meeting short-term cash needs?
Current ratio
Quick ratio
Is the supplier over-leveraged and
capable of paying long-term
obligations?
Debt to assets
Time interest earned
Fixed charge coverage
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Financial Ratio Analysis
Activity Ratios
ProfitabilityRatios
How effectively is the supplier managing
assets? Inventory turnover
Average collection period
Return on net assets
How profitable is the supplier? What rate
of return is the supplier earning?
Gross and net profit margin
Return on equity
Return on investment
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Key Supplier Evaluation Criteria
Other criteria that should be considered when
evaluating suppliers (contd):
E-commerce Capabilities
Suppliers Sourcing Strategies, Policies, and
Techniques
Long-Term Relationship Potential
Various Performance Categories Considered
During Supplier Evaluation and Selection
upp er va uat on an
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upp er va uat on an
Selection
Reliable: Measures are wellunderstood by evaluators
Straightforward:
Easy to calculate
Objective: Uses a quantitative
scoring system
Flexible: Can be used with
different purchase categories
Comprehensive: Considers
important categories orcriteria Effective SupplierAssessment
Survey or Audit
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How to Develop a Tool for Supplier
Evaluations
Weight each evaluation category
Identify key supplier evaluation categories
Identify and weigh subcategories
Define scoring system for categories &subcategories
STEP 1
STEP 2
STEP 3
STEP 4
DEVELOP
THE
SURVEY
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How to Develop a Tool for Supplier
Evaluations
Review results and make selection decision.
Evaluate supplier directly
Review supplier performance continuously
STEP 5
STEP 6
STEP 7
ASSESS/
SELECT
SUPPLIER
REVIEW
PERFOR-
MANCE
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Critical Supplier Selection Issues
Issues to consider:
Size Relationship
-Not big enough to make an impact
Use of International Suppliers
-JIT may be an issue
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Critical Supplier Selection IssuesIssues to consider:
Competitors as Suppliers
-Limits information shared and relationships
formed.
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Critical Supplier Selection IssuesIssues to consider:
Countertrade Requirements
-Boeing purchases portion of requirements in
markets where it hopes to do business or where
it must satisfy countertrade requirements of
international government
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Reducing Time Required to Select
and Evaluate Suppliers
From 1980s to 2003, product development time
for the automobile industry has changed from
60 months to 24 months with the new goal
being 18 months!
Processes supporting this development time, such
as supplier selection, must also be shortened.
S li E l ti d
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Supplier Evaluation and
Selection Conclusions
Supplier evaluation and selection is one of themost important processes performed by firmstoday
Companies should develop standard tools to
support the assessment Successful selection can prevent later supplier-
related problems
Teams are often used to evaluate and selectsuppliers