Case Study – Process Innovation by WMSL

17 October 2018

Bangkok CMMI Conference 2018

Wealth Management System Limited

Company Profile

WMSL Process Improvement Journey

Challenges

Innovation Process

Bonanza Process Optimization Features

2

Agenda

COMPANY

PROFILE

4

WEALTH MANAGEMENT SYSTEM

LIMITED

Experienced Professional from Global & Leading

Local Banks

FOUNDER MISSION

The Best R&D and

Software House for Asset

Management, Treasury and Risk

Management in

Asia Pacific

TEAM

173 Professional Staff 13 Senior Consultants, 17 Business

Analyst, 128 IT Specialists, and 15 Marketing & Customer Support

COMPLIANT

Founders & Senior Consultants

Somkiat Chinthammit

Former Investment Advisory Head

Treasurer of Citibank Private Bank BKK,

Investment Committee of Citibank HK

Chaiwat Matevelungsun

Setup first Thai Credit Rating

Company (with S&P/USA) / Former IMF/World Bank Guest Speaker / Credit Derivatives Dealer/EVP of BankThai

Pongsatorn Sukhum

SEI Authorized Lead Assessor / SEI

Authorized instructor in the Software CMM / Certified Rational Instructor in

Object-Oriented Analysis & Design /

Royal Thai Army Award for Best R&D Project in 2006

Montri Seniseth

Former Division Manager of Kasikorn

Bank (KBank) Scholarship at UCLA

& KBank LA, Outstanding Research

Award from Thailand Research Fund

(TRF)

Yotin Chenvanich

Former Country Treasurer of

Citibank Bangkok with 28 Years

Experience in Citibank

Dr. Kamol Boondesakulchok

Former Head/Founder of Risk Mgmt

Dept. Bank of Ayudhya, Executive

Chairman of AJF : Ayudhya

(JP Morgan)Fund Management

Head of Fixed Income Citibank

Sirot Ongcharit

Former FX/SWAP Dealer of Citibank

Thailand, Treasurer of BBC Bank,

Equity Derivatives Dealer of Citibank

London

Panya Chanyarungrojn

Former Head of Global Markets &

Treasurer HSBC / EVP for Treasury in

Siam Commercial Bank / Worked in the Regional

Currency Unit & Treasurer at Citibank

Singapore & Thailand

Ariyanee Krittayaphongphun

Former VP-Head of HSBC Premier Banking / VP-Relationship Manager

of Deutsche Bank Private Wealth

Mgmt / Head of CitiGold Citibank

Bangkok / VP-Senior Compliance

Officer of Citibank Executive

Jirapol Pobukadee

Former Risk Modeling Specialist in CIMB

ThaiBank / In-charge of iRisk Software

Development for ThaiBMA /

Researcher at Wharton Econometric Forecast Associates in Philadelphia

Ms. Amy Yip

Voted as one of the World's Top 50 Female Financiers by Euro Money in

1997 / Former ExecDir (Reserves Management) of Hong Kong Money Authority

/ North Asia Investment Head Citibank

PBG Hong Kong / CEO of DBS Bank Hong Kong / Managing Partner of RAYS Capital

Partners

Soontorn Pojthanamas

Former Dir of Association at AIMC / EVP of Thai Rating and Information Services Company / Chief of Capital Market Supervision

& Development Division of SEC / Financial

Institution Supervision & Development Dept in

Bank of Thailand (BOT)

Adisak Teeramasvanich

Former Head of Balance Sheet Management of HSBC Thailand /

Head of FX and Interest Rate Derivatives

Trading Citibank Thailand

1st EVER Software to win the Most Prestige Award for IT

(FRIT Prize Award) from HRH Princess of Thailand

1st EVER Thai Company to have been appraised at

CMMI-DEV Level 5 / CMMI-SVC Level 3

One of the 1st EVER Company to be inducted into

Software Park's Thailand Hall of Fame 2008

1st EVER Software Company to win

SMEs National Award for the Software Business Category

1st EVER Software Company hailed by The NATION Newspaper

as SOFTWARE FIRM of the YEAR in 2012

1st EVER Software to win Thailand ICT Award for the

Financial Application Category for 2 years in a row

1st EVER Software Company regarded as

Thai SMEs Role Model

1st EVER Software that gained Highest Market Share over foreign Investment Software Package

One of the 1st EVER Software Company to be listed on

IDC (USA) as LOCAL SOFTWARE HERO

7

USD 120 Billion AUM

Highest Market Share With

Leading Global & Domestic

Financial & Asset Management Organizations by

Bonanza : Last updated 2016

8

10

WMSL Process Improvement Journey

P

D C

A

P

D C

A

P

D C

A

CMM L2

CMMI DEV L3 CMMI DEV L5

Re. CMMI DEV L5 CMMI SVC L3

ISO27001

Improvement

Time

2002 2008 2012 2015 2017

11

Challenges

Maintain

≈ 200 files

12

Challenges

P

D C

A

P

D C

A

P

D C

A

CMM L2

CMMI DEV L3 CMMI DEV L5

Re. CMMI DEV L5 CMMI SVC L3

ISO27001

Improvement

Time

2002 2008 2012 2015 2017

13

Challenges

Maintain

≈ 200 files

Data not integrity

Attitude Management

view

Version compatible

Challenges

14

AD

Redmine Timesheet

Asset Leave Portal

SVN

KM

Server

Server

User

Auto Response Mail - MA

Collection WMSL

Mail BLR

ESTMAD

TRR

PRP GSMP

OOR

T-PPB MA ORG

MDB Advance

Consolidate InputSheet

PPQA CRL DFR

OTR TP

DAR DARM

SDP

PCR

PIM

TS Report

PIL DCN

SPIQR

Auto Gen

SIEST

TSR

SLS Report/Service Report

Generate Progress

Monthly Report/ Progress Report

15

Challenges

Maintain

≈ 200 files

Integration with other

tools/systems

Data not integrity

Attitude Management

view

Version compatible

16

Integrate Other System

Recruitment Project Asset Inventory Redmine Financial Timesheet Leave Etc.

Asset Inventory

Timesheet & Leave Online

Recruitment Online Project Cost / Effort / …

Service Management

Challenges

17

Challenges

Direction

Maintain

≈ 200 files

Integration with other

tools/systems

Data not integrity

Attitude Management

view

Version compatible

Innovation Process

Project Service

Organization Dashboard

Process Improvement Process Improvement

18

Innovation Process

Project Service

Process Improvement

Organization Dashboard

Process Improvement

Integrity Realtime

19

Innovation Process

Project Service

Integrity Realtime

20

Project Dashboard Organization Dashboard Service Dashboard

Measurement and Analysis

22

Feature: Register Project

Project Information

23

Feature: Project Cost & Contract

24

Feature: Timesheet & Leave

25

Feature: Skill Metrix

26

Feature: Asset Inventory

Software Hardware Server

27

Feature: Project Dashboard

28

Feature: Service Dashboard

SPAA

BBA

CSSA

AASS

OPP

THEE

29

Feature: Financial Dashboard

30

Feature

Bonanza Process Optimization (BPO)

Bonanza Insight

31

- Project Planning - Project Monitoring & Tracking - Risk & Issue - Requirement Management / Traceability

Resource

- Employee - Skill Matrix - Asset Inventory - Timesheet - Leave - Resource / Effort Allocation - Organization Training

Financial & Accounting

- Financial Planning - Billing - Expense - Accounting

Project Management

Development

- Source code Analysis - Peer review - Test - Internal Audit

Service

- Service planning - Issue tracking (Redmine) - Service report

Data Analysis

Organization Tracking

Quality

- Project / Service Dashboard - Organization Dashboard - Financial Dashboard - Resource / Effort Monitoring - Organization Skill Monitoring

32