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COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU
The only way is ethics ?Mike Lewis
Academi Wales Summer School 2013
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Who we are
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OUTLINE OF WORKSHOP SESSION
1 INTRODUCTIONS
2 DEFINTIONS
3 KEY ISSUES – General, Internal and External
4 SOME MODELS
5 DIAGNOSTIC
6 ACTION PLANNING AND RESOURCES
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Garage
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Activity
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Ethics
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SOME KEY ISSUES GENERAL
•Definitional issues [is the golden rule
enough ?]
•Approach can be personal and professional
• Deontology [duties] V Utilitarianism [greatest good]
•Encourages creative problem solving
eg variable sum game
•Often a missing dimension from current discussion and discourse
•Supports using interventions such as positive psychology in a creative and innovative way
•Can help with Wicked Problems ( Keith Grint)
•Challenges the idea of ‘common sense’
•Can help to avoid Groupthink
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SOME KEY ISSUES
GENERAL ( Continued)
•What are the boundaries and parameters of ethical decision making
•Ethics as a narrative –grand or otherwise
•Triple P – Profit, Planet and People - Does Ethics give a new order?
•Can challenge self fulfilling prophecies and limited beliefs
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SOME KEY ISSUES EXTERNAL• Supports a positive view of citizenship [ can help to reframe communities ]
•Helps build a ‘fair’ society
• Can attack key social challenges such as poverty /inclusion/equality and sustainability PIES
•Can respond effectively to PESTLE analysis
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SOME KEY ISSUES INTERNAL
•Ethics as part of the learning organisation paradigm
•How do we respond to peoples changing expectations eg Generation Y and older people who still want to work
•Is ethics part of transactional and transformational leadership approaches ?
•Help in key areas of organisations e.g.
procurement ,recruitment, staff policies etc
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Activity
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Activity Reflection : so what unconscious biases do you have ?
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Aspects of Management Mele
2012
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LEVELS OF HUMAN QUALITY WITHIN ORGANISATIONS MELE 2012
5 Mutual esteem &
co operation
5 Mutual esteem &
co operation 4 Concern for
peoples interests
4 Concern for peoples
interests 3 Respectful treatment
3 Respectful treatment
2 Indifference towards people 2 Indifference
towards people
1 Mistreatment
1 Mistreatment
• 1 blatant injustice• 2 disrespect• 3 justice• 4 care• 5 friendship based
reciprocity
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PsychologicalComponents of
Moral Behaviour Mele 2012
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DIMENSIONS OF DECISION MAKING MELE 2012
Dimension Evaluative CriteriaInstrumental Cost benefit analysisRelational Effect on future relationsInternal Effect upon internal
capabilitiesEthical Right and wrong , better or worse
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TYPE OF LEADERS COMPETENCIES MELE 2012
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FORMULATION OF MORAL JUDGEMENTS IN DECISION MAKING MELE 2012
Practical rationalityPractical
rationality
Particular situation Particular situation
Moral judgment
(conscience)
Moral judgment
(conscience)
Ethical knowledge•Ethical principles and
standards •Moral voices
•Personal reflection •Criteria acquired from
similar situations
Ethical knowledge•Ethical principles and
standards •Moral voices
•Personal reflection •Criteria acquired from
similar situations
Practical wisdom•Applying ethical principles•Sincerely seeking the right
thing •Asking for suitable advice•If in doubt leaning towards
the safer judgement
Practical wisdom•Applying ethical principles•Sincerely seeking the right
thing •Asking for suitable advice•If in doubt leaning towards
the safer judgement
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CAUSES AND CONSEQUENCES OF ETHICS IN MANAGEMENT MELE 2012
Managerial ethos
Managerial ethos
Manager’s decision
Manager’s decision
Managers moral
character
Managers moral
character
ORGANIZATION
ORGANIZATION
1 Humanizing business2 Generating trust3 Fostering loyalty 4 Favouring social acceptance & reducing transaction cost 5 Reinforcing the managers moral habits6 Encouraging responsibility to be more efficient and morally imaginative7 Developing ethical organisational cultures
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STAGES FOR COMPLEX MORAL JUDGMENT IN DECISION MAKING MELE 2012
1 is there a better
course of action ?
1 is there a better
course of action ?
2 Is the intention honest ?
2 Is the intention honest ?
3 Is the action
intrinsically wrong ?
3 Is the action
intrinsically wrong ?
4 Is the action
contrary to a fair law ?
4 Is the action
contrary to a fair law ?
NoNo
Yes
Yes NN
5 Does the action respect
other moral responsibilitie
s?
5 Does the action respect
other moral responsibilitie
s?
NN
6 Will bad side effects
be minimized
6 Will bad side effects
be minimized
7 Are unavoidable bad
effects disproportionate
?
7 Are unavoidable bad
effects disproportionate
?
Morally right
Morally right YYYYNN
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GROUP ACTIVITY
In small groups discuss where people have used ethical approaches which were helpful, where a decision was
made not to use them and why .
In your group agree one example that you would like to feed back to the main group: please identify any specific learning for you and/or your organisation
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PUTTING THEORY INTO PRACTICE
Group discussion:
In small groups explore what organisations who use ethical approaches would look like. How different are they from current organisations. If you have time use a Political, Economic, Social, Technological, Legal and Environmental (PESTLE) analysis to identify key issues.
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ACTIVITY
Discuss in small groups how you approach ethics in your day to day work . Explore how you think and act ethically . Then discuss and list what stops you from being ethical in your day to day work .
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RESOURCES
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http://www.ethics.org/ The ethics resource centre
http://www.iia.org.uk/resources/global-guidance/code-of-ethics/ Chartered Institute of Internal Auditors
http://www.businessballs.com/ethical_management_leadership.htm Ethical leadership ,decision making and organisations
http://business-ethics.org/resources-2/recommended-resources/ The international Business ethics institute
http://www.open.edu/openlearn/money-management/management/business-studies/creating-ethical-organisation/content-section-0 The Open University – Creating an ethical organisation
http://www.scu.edu/ethics/practicing/focusareas/government_ethics/publc-sector-ethics.html Creating a culture of ethics in the public sector
http://www.guardian.co.uk/society/2013/jan/15/ethical-standards-in-public-life-report Guardian Article January 2013
Management ethics : Placing ethics at the core of good management , Domenec Mele 2012 , Palgrave McMillan
Business ethics : Managing corporate citizenship and sustainability in the age of globalisation , 3rd edition , Crane & Madden , 2010
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1 Family friendly
organisation
1 Family friendly
organisation
4 Win win decision making
4 Win win decision making
9 Work withSeldom heard
Communities effectively
9 Work withSeldom heard
Communities effectively
12 TrustAccount12 TrustAccount
7 Supports WG sustainability
charter effectively
7 Supports WG sustainability
charter effectively
5 Using fair trade
5 Using fair trade 8 Ethically
destroys ‘end of life’
equipment
8 Ethically destroys ‘end
of life’ equipment
13 Has a Corporate
social responsibility
policy
13 Has a Corporate
social responsibility
policy
11 Supporting
Human flourishing
11 Supporting
Human flourishing
14 Regularly get feedback from service
users
14 Regularly get feedback from service
users
2 An ethical supply chain 2 An ethical
supply chain
3 Have mechanisms to listen to
staff voices effectively
3 Have mechanisms to listen to
staff voices effectively
6 Is your organisation good on all issues of
diversity – does it need to do
more on certain protected
characteristics
6 Is your organisation good on all issues of
diversity – does it need to do
more on certain protected
characteristics
Ethical Diagnostic
10 Pays a living wage 10 Pays a
living wage
15 Other 15 Other
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CYNLLUN GWEITHREDU
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@HawliauDynol LinkedIn.com/in/amikelewis
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The Only Way is Ethics