web 2.0 design concepts & their application to the enterprise

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The Second Annual Southern California Knowledge Management Forum Rick Ladd Pratt & Whitney Rocketdyne Web 2.0 Design Concepts and Their Application to the Enterprise

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Given at the 2008 Southern California Aerospace Knowledge Management Conference held at the Graziadio School of Business and Management of Pepperdine University in Malibu, CA.

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Page 1: Web 2.0 Design Concepts & Their Application to the Enterprise

The Second Annual Southern California Knowledge Management Forum

Rick LaddPratt & Whitney Rocketdyne

Web 2.0 Design Concepts and TheirApplication to the Enterprise

Page 2: Web 2.0 Design Concepts & Their Application to the Enterprise

What is . . .

“Like many important concepts, Web 2.0 doesn't have a hard boundary, but rather, a gravitational core. You can visualize Web 2.0 as a set of principles and practices that tie together a veritable solar system of sites that demonstrate some or all of those principles, at a varying distance from that core.” Tim O’Reilly

Page 3: Web 2.0 Design Concepts & Their Application to the Enterprise

http://web2.socialcomputingmagazine.com/review_of_the_years_best_web_20_explanations.htm

Page 4: Web 2.0 Design Concepts & Their Application to the Enterprise

Don’t be intimidated

Page 5: Web 2.0 Design Concepts & Their Application to the Enterprise

It all boils down to three basic things

Page 6: Web 2.0 Design Concepts & Their Application to the Enterprise

Communication

Collaboration

Findability

http://www.informationweek.com/news/management/showArticle.jhtml;jsessionid=JFOHHSLKYRFH2QSNDLPSKH0CJUNN2JVN?articleID=197008457&pgno=2&queryText=&isPrev=

InformationWeekFebruary, 2007

Page 7: Web 2.0 Design Concepts & Their Application to the Enterprise

Web 2.0 is a set of economic, social, and technology trends that collectively form the basis for the next generation of the internet - a more mature, distinctive medium characterized by user participation, openness, and network effects.

Tim O’Reilly

Page 8: Web 2.0 Design Concepts & Their Application to the Enterprise

Blogging

Page 9: Web 2.0 Design Concepts & Their Application to the Enterprise

Feeds (RSS, alerts)

Page 10: Web 2.0 Design Concepts & Their Application to the Enterprise

MASHUPS

Page 11: Web 2.0 Design Concepts & Their Application to the Enterprise
Page 12: Web 2.0 Design Concepts & Their Application to the Enterprise

We become what we behold. We shape our tools and then our tools shape us.

Marshall McLuhan

Page 13: Web 2.0 Design Concepts & Their Application to the Enterprise

People often focus on the content without recognizing the broader impacts being caused by the media itself.

Michael Wesch

Page 14: Web 2.0 Design Concepts & Their Application to the Enterprise

NOT

Page 15: Web 2.0 Design Concepts & Their Application to the Enterprise

The Past as Present“The idea was not just that it should be a big browsing medium. The idea was that everybody would be putting their ideas in, as well as taking them out. This is not supposed to be a glorified television channel.” *

* Tim Berners Lee – Talk to the LCS 35th Anniversary Celebrations, Cambridge, MA 1999 - http://www.w3.org/1999/04/13-tbl.html

Page 16: Web 2.0 Design Concepts & Their Application to the Enterprise

Exactly How Subtle are These?

Web 1.0 Web 2.0

Reading Writing

Companies Communities

Client-server Peer-to-peer

HTML XML

Home pages Blogs

Portals RSS

Taxonomy Tags

Wires Wireless

Owning Sharing

Web forms Web applications

So Web 2.0 is not so different from what Web 0.0 was meant to be.

But it is different, vastly different, from what the Web became.

Page 17: Web 2.0 Design Concepts & Their Application to the Enterprise

Andrew McAfee – Harvard Business School

Page 18: Web 2.0 Design Concepts & Their Application to the Enterprise

Dion Hinchcliffe - ZDNet

Page 19: Web 2.0 Design Concepts & Their Application to the Enterprise

Findability

Social Computing

Communication

Collaboration

Page 20: Web 2.0 Design Concepts & Their Application to the Enterprise

INNOVATION

Page 21: Web 2.0 Design Concepts & Their Application to the Enterprise

Is Frederick Taylor still relevant?

Page 22: Web 2.0 Design Concepts & Their Application to the Enterprise

He concentrated on efficiency

Page 23: Web 2.0 Design Concepts & Their Application to the Enterprise

What we need is effectiveness

Page 24: Web 2.0 Design Concepts & Their Application to the Enterprise

Authorship once required expertise

Page 25: Web 2.0 Design Concepts & Their Application to the Enterprise

Now . . . the desire to participate is all that’s required