•3 LRCs•Converged Service•Divisions•Customer Services•Academic Services•Technical Services

Learning and Information

Services

Background– Change agenda – student

experience– Technology Enhanced

Learning– Changing LIS roles– McMaster model– Multi-skilling– Innovative working – methods

Why did we do it?– Support the student experience– Support Technology Enhanced Learning– Changing staff roles– Multi-skilling– Innovative ways of working– Opportunity for staff

How did we do it?– McMaster model– Learning groups– Group leaders– Collaboration with LDU– Programme development period– Programme roll out

What is Learning 2.0?

Week by Week Course Content• Blackboard / e-portfolio• Introduction to Web 2.0• Blogs• RSS Feeds• Wikis• Social Bookmarking• Media sharing• Social networking

Assessment• Weekly activities• Reflective diary - e-portfolio• Screen grabs – e-portfolio• Discussion• Blog• Extra output?

Incentives• Sponsorship – Ex Libris• Final Activity• Best Presentation Award• Outstanding Team

Player Awards

Evaluation

Web 2.0 Journey travelled

Anecdotal evidence

Full evaluation / focus groups

Group leader consultation

Feed into future

developments

I'm not joining moron

facebook

if I could remember everything it would be fine.........but………

I can’t see what this has got to do with

my job!

I am so nervous of this course but hopefully I will

get more confident as I progress

So far I've found this whole experience to be time consuming and tedious. Cannot see any value in it at all.

It was a great opportunity...I wouldn’t have learned this stuff

otherwise

I look forward to our next online

training….on Web squared!

thank you to the Web 2.0 @ LJMU team for the quality and content of the

training course and do believe that it has helped to raise the standards of IT

literacy within LIS.

I feel that, potentially, blogs can be an effective means of passing on

information and receiving feedback from students; it would be a good way to remind students about our facilitiesI'm really enjoying the

opportunity Web 2.0 is giving me to find out more about communicating via

the web.... other than emails.

What next?

Evaluation

Dissemination

Redevelopment

SEDA accreditation

Student Services staff

Academic departments