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APPENDIX 6.01

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Page 1: €¦  · Web viewResume Performance – Appendix 6.01 (4) Directions: Complete a Functional Skills Resume. Guidelines regarding content criteria and formatting can be found below

APPENDIX 6.01

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Job Application File – Appendix 6.01 (1)Job applications give employers their first look at you as a potential employee.

How you complete the application suggests whether or not you have the ability to prepare ahead, to follow instructions, to fill out a document neatly and accurately, and to follow through on a task. Complete the following worksheet to organize the information that you will need to make a good impression with your job application.Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Social Security Number: ___________________________________________________

Driver’s License Number: __________________________________________________

Emergency Contact: _______________________________________________________

Type of job required: ______________________________________________________

Job requirements: _________________________________________________________

Date available to begin work: __________________ Salary Requirement: __________

Previous EmploymentJob Title: _______________________________________________________________

Employer: ______________________________________________________________

Address: _______________________________________________________________

_______________________________________________________________

Phone: ______________________________ Fax: _________________________

Dates of employment: _____________________________________________________

Reason for leaving: _______________________________________________________

Skills demonstrated: ______________________________________________________ ______________________________________________________

Job Title: _______________________________________________________________

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Appendix 6.01 (1): Job Application File ContinuedEmployer: ______________________________________________________________

Address: _______________________________________________________________

_______________________________________________________________

Phone: ______________________________ Fax: _________________________

Dates of employment: _____________________________________________________

Reason for leaving: _______________________________________________________

Skills demonstrated: ______________________________________________________ ______________________________________________________

EducationHigh School: ____________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Dates attended: _______________________ Degree earned: _____________________

Activities: _______________________________________________________________

Honors: _________________________________________________________________

ReferencesName: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

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Appendix 6.01 (1): Job Application File Continued

Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

Name: __________________________________________________________________

Address: ________________________________________________________________

________________________________________________________________

Phone: _____________________________ E-mail: _____________________________

Relationship: ____________________________________________________________

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Job Application Performance – Appendix 6.01 (2)

Directions: Complete the attached job application. Guidelines regarding completion can be found below. Use the evaluation criteria found on the Job Application Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

Use accurate spelling Use correct grammar and punctuation Print or type the information Sign the application in cursive writing Sign your complete/legal name Provide complete information for 2 references

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws

may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1FormatCorrect spellingCorrect grammar and punctuation

ContentSigned in cursive handwritingSigned with complete legal nameAnswered questions completelyAnswered questions correctlyProvided complete information for 2 references.

AppearanceTyped or printed in blue or black inkCompleted with no extra marks or smudges

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EMPLOYMENT APPLICATION

PERSONAL INFORMATIONDate:________________ Social Security Number:___________________________

Name______________________________________________________________________________ Last First Middle

Present Address______________________________________________________________________Street City State Zip

PermanentAddress____________________________________________________________________Street City State Zip

Phone No.___________________________________________________________________________

If related to anyone in our employ, state name and department: _____________________________ Referred by:___________________

EMPLOYMENT DESIRED:Date you SalaryPosition: ___________________________________can start: desired:______

If so, may we inquire ofAre you employed now?_____________________________ your present employer?___________

Ever applied to this company before? __ Where? ______________ When?______________________________________________________________________________________________EDUCATION:

School Name and Location of School

Years Attended

Subjects Studied/Degree(s)

EarnedHigh SchoolCollegeTrade SchoolOther

What foreign languages do you speak fluently?____________ Read?____________ Write?_________

U.S. Military or Present membership inNaval service:_____________ Rank: _________________ National Guard or Reserves_______

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Activities other than religious (civic, athletic, fraternal, etc.): ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

FORMER EMPLOYER List below your last two employers, starting with the last one first.

Name and Address of Employer

Supervisor Employment Dates

Salary Position Reason for Leaving

To:

From:To:

From:To:

From:

REFERENCES: Give below the names of two persons not related to you, whom you have known for at least one year.

Name Address Phone Job Title Relationship Years Acquainted

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

PHYSICAL RECORD: Have you any defects in hearing, vision, or speech?____________________________________________________________________________________

In case of emergency notify:____________________________________________________________________________________

Name Address Phone No.

I authorize investigations of all statements contained in this application. I understand that misrepresentation or omission of facts called for is cause for dismissal.

Date_______________________ Signature_________________________________________

FOR OFFICE USE ONLY:

Interview: _______________ Date: ________________ File: __________________

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BACKGROUND INFORMATION FOR YOUR RESUME – Appendix 6.01 (3)

The hardest part of creating a chronological or a “chrono-functional” resume is collecting all of the information for your references, work experience, and education. It is helpful to collect all of the information initially, so that you won’t have to remember everything at a later date when you revise your resume.

Directions: Complete the form below to help you prepare your resume or you may organize this information on 4-inch by 6-inch index cards.

Education

High School Name: _____________________________________________________

Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: _________________________________________________________

Principal’s Name: _______________________ Dates Attended: ___________________

Jr. High/Middle School Name: ____________________________________________

Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: _________________________________________________________

Principal’s Name: _______________________ Dates Attended: ___________________

Other Education: ___________________________________________________________________________________________________________________________________________________________________________________________________

Work/Volunteer Experience

Company/Organization Name: ____________________________________________Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: ________________Dates worked/volunteered____________________

Contact/Supervisor Name: ___________________________________________Work/Volunteer Experience, (cont’d)

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Company/Organization Name: ____________________________________________

Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: ________________Dates worked/volunteered____________________

Contact/Supervisor Name: _________________________________________________

Company/Organization Name: ____________________________________________

Address: _______________________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Phone Number: ________________Dates worked/volunteered____________________

Contact/Supervisor Name: _________________________________________________

References

References can be either professional or personal. Professional references are people who have worked with you and personal references are those who know you from activities outside of work.

Name: ________________________________________________________________

Work or Home Address: __________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Work or Home Phone Number: _____________________________________________

Type of Relationship: _____________________________________________________

Name: ________________________________________________________________

Work or Home Address: __________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Work or Home Phone Number: _____________________________________________

Type of Relationship: _____________________________________________________

References, (cont’d)

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Name: ________________________________________________________________

Work or Home Address: __________________________________________________

City: ______________________ State: ________________ Zip code: ______________

Work or Home Phone Number: _____________________________________________

Type of Relationship: _____________________________________________________

Resume Performance – Appendix 6.01 (4)

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Directions: Complete a Functional Skills Resume. Guidelines regarding content criteria and formatting can be found below. Use the evaluation criteria found on the Resume Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

The functional resume organizes your experience by areas of skills, avoiding a strict reliance on chronology. Functional titles or skill clusters are used to organize your skills from various places of employment, volunteer or educational experiences. The functional resume is an excellent tool for career changers, job seekers re-entering the job market after a period of not working and for students finishing a degree or program area, which qualifies them for work differing from their previous employment.

Writing a Functional Resume: Determine the functional titles that best describe your skill area and are most closely

related to your job target.

Include summary statement.

Within each functional area stress your accomplishments, results, or abilities.

Include all relevant accomplishments without identifying the place of employment or voluntary situation in which it took place.

List your education, relevant courses or degree at the top of the resume if it was completed within the last five years.

List work experience at the bottom, giving dates, company name and title.

Keep length of resume to one page.

FUNCTIONAL FORMAT

NAME – type full name in large printE-MAIL ADDRESSSTREET ADDRESSCITY, STATE, ZIP CODE(AREA CODE) TELEPHONE NUMBER

OBJECTIVE – although optional, either career highlights or objective gives reader the messages of your career goals and your focus.SUMMARY STATEMENT – (optional)

EDUCATION

FUNCTIONAL TITLE (S) – Select two or three skill areas in which you are interested. Examples: Customer Service, Sales & Marketing, Office Technology, Graphics & Design, Medical Services, Food Service, Hospitality, Horticulture, etc. List them in order of your interest and skill level. State accomplishments or qualifications you have under each title.Appendix 6.01: Resume Performance Continued

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WORK EXPERIENCEdate job title company name, city, statedate job title company name, city, state

REFERENCESAvailable Upon Request

Resume Rating Sheet

Student ___________________________Consensus Score ______________

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1Organization/FormatOrganized in an orderly fashionContains centered personal headingIncludes employment objectiveIncorporates education headingIncorporates work experience headingFollows Functional Skills Resume formatting guidelinesConcludes with a reference headingIs no more than 1 page in length

ContentInformation is complete and orderlyInformation presented in correct orderIncludes at least 2 skill categories and associated information

ConventionsPhrases are accurate and clearIncludes enough information for clarityCorrect spellingCorrect subject/verb agreementMaintains verb tenseCorrect punctuation

Supervisor’s Rating Sheet – Appendix 6.01 (5)

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Employee: ________________________________________ Date: ____________

Job Title: _________________________________________ Dept.: ____________

Rating Criteria Good Fair PoorAttendance:Is usually punctual.Is usually present.Gives notification of pending absence.Work Habits:Is industrious.Performs quality work.Shows an interest in learning.Takes care of and uses equipment and supplies properly.Is properly groomed and dressed.Dependability:Follows directions.Keeps focused.Completes assignments in a timely fashion.Interpersonal Skills:Cooperates.Displays self-confidence.Is polite.Is willing to learn from others.

Comments: _____________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Supervisor’s Signature: ___________________________________________________

Employee’s Signature: ____________________________________________________

PRACTICE INTERVIEW EVALUATION – Appendix 6.01 (6)

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Did the applicant… Needsimprovement Good GREAT!

-smile?

-introduce self?

-shake hands?

-use employer’s name?

-have good eye contact?

-appear neat and clean?

-respond well to questions?

-exhibit enthusiasm about working?

-appear to have a positive attitude?

OVERALL COMMENTS:

Employer Job Evaluation – Appendix 6.01 (7)

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Directions: Currently, your job is student. Your work environment is the classroom. Have a classmate evaluate your job performance by placing a check mark in the appropriate spaces. Then answer the questions that follow.

1. Cooperation_____ A Gets along well with others; is friendly with others._____ B Cooperates willingly; gets along with others._____ C Usually gets along with others._____ D Does not work well with others._____ E Is antagonistic; pulls against rather than works with others.

2. Initiative_____ A Is resourceful; looks for tasks to learn and do._____ B Is fairly resourceful; does well by himself/herself._____ C Does routine work acceptably._____ D Takes very little initiative; requires urging._____ E Takes no initiative; has to be instructed repeatedly.

3. Courtesy_____ A Is very courteous and very considerate of others._____ B Is considerate and courteous._____ C Usually polite and considerate of others._____ D Is not particularly courteous in action or speech._____ E Has been discourteous to classmates.

4. Attitude toward constructive criticism_____ A Accepts criticism and improves greatly._____ B Accepts criticism and improvement noted._____ C Accepts criticism and tries to do better._____ D Doesn’t pay much attention to criticism._____ E Doesn’t profit by criticism; resents it.

5. Knowledge of job_____ A Knows job well and shows desire to learn more._____ B Understands work; needs little supervision._____ C Has learned necessary routine but needs supervision._____ D Pays little attention._____ E Has not tried to learn.

6. Accuracy of work_____ A Very seldom makes errors; does work of very good quality._____ B Makes few errors; is careful, thorough, and neat._____ C Makes errors; shows average care, thoroughness, and neatness._____ D Is frequently inaccurate and careless._____ E Is extremely careless.Appendix 6.01 (7): Employer Job Evaluation Continued

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7. Work accomplished_____ A Is fast and efficient; production is well above average._____ B Works rapidly; output is above average._____ C Works with ordinary speed; work is generally satisfactory._____ D Is slower that average._____ E Is very slow; output is unsatisfactory.

8. Work habits_____ A Is industrious; concentrates very well._____ B Seldom wastes time; is reliable._____ C Wastes time occasionally; is usually reliable._____ D Frequently wastes time; needs close supervision._____ E Habitually wastes time; has to be watched and reminded of work.

9. Adaptability_____ A Learns quickly; is adept at meeting changing conditions._____ B Adjusts readily._____ C Makes necessary adjustments after considerable instruction._____ D Is slow in grasping ideas; has difficulty adapting to new situations._____ E Can’t adjust to changing situations.

10. Personal appearance_____ A Is excellent in appearance; always looks neat._____ B Is very good in appearance; looks neat most of the time._____ C Is passable in appearance but should make effort to improve._____ D Often neglects appearance._____ E Is extremely careless in appearance.

11.Punctuality _____ A Never tardy except for unavoidable emergencies._____ B Seldom tardy._____ C Punctuality could be improved._____ D Very often tardy._____ E Too frequently tardy.

12.Dependability_____ A Never absent except for an unavoidable emergency._____ B Dependable._____ C Usually dependable._____ D Not regular enough in attendance._____ E Too frequently absent.

Appendix 6.01 (7): Employer Job Evaluation Continued

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I. Do you believe this is an accurate evaluation of your work habits and performance? Explain.

II. In which areas could you improve? Explain.

III.Which areas are your strongest? Why?

IV. Based on this evaluation, do you think you would be a desirable employee? Explain.

Adapted from: Littrell, J.J., Clasen, Annie H. & Pearson, Peggy. (2004). From School to Work – Student Activity Guide. Tinley Park, IL. The Goodheart-Willcox Company.

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Common Interview Questions – Appendix 6.01 (8)

Below is a list of common interview questions you should be prepared to answer. On a separate sheet of paper, write down three questions and your responses to each.

Tell me about yourself. What was your favorite subject in school? Why? What was your least favorite subject in school? Why? What do you like to do in your free time? What are your strengths? What are your weaknesses? Tell me about other jobs you have had. How did you get along with your co-workers? Do you enjoy working by yourself or with others? What do you want to be doing in a year? In five years? What do you know about our company? Why do you want to work for our company? Why do you want this job? How will you fit this job in with your school work? Why should I hire you? Have you ever been fired? Explain the circumstances. What salary do you expect? When can you start working? Tell me anything else you would like me to know about you.

Rating the Job Applicant – Appendix 6.01 (9)

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Directions: Use the form below to rate the job applicant.

ProfessionalismScoring

Excellent 15Good 10Fair 5Poor 0

Criteria ScoreGroomingClothing

Posture/mannerismsEye contact

MannersLanguage

Personality

Overall Rating: o Excellent (91-105)o Good (66-90)o Fair (31-65)o Poor (0-30)

Criteria Excellent Good Fair Poor

PreparationAttitudeMotivationQualificationsListeningAnsweringAsking questions

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Interview Practice Questions – Appendix 6.01 (10)Directions: Write a complete sentence to answer the following questions frequently asked during an interview.

1. What jobs, including summer and part-time, have interested you the most? Why?

2. How have your education and/or employment experiences prepared for this job?

3. What are your career goals?

4. Where do you see yourself in five years?

5. Can you tell me about yourself and your background?

6. What do you consider your best qualities or strengths?

7. What do you consider your weaknesses?

8. What interests you about this job?

9. Why do you want to work for this company?

10. What did you like and dislike about your last job?

11. Which course(s) did you like best in school?

12. Last month, how many days of work or school did you miss?

13. Why should I hire you for this job?

14. How would your last supervisor or teacher describe you?

15. How would a friend describe you?

16. What motivates you to put forth your greatest effort?

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Cover Letter Performance – Appendix 6.01 (11)Directions: Complete a cover letter/letter of application. Guidelines regarding content criteria and formatting can be found below. Use the evaluation criteria found on the Cover Letter Rating Sheet to plan and pre-evaluate your project. This work product will be included as part of the Course Portfolio.

Content Criteria/Formatting Guidelines

Cover Letters in General Short Three paragraphs Introduce you to the company Emphasize your good points

Paragraph I Introduce yourself Explain why you are writing. If you are responding to an ad, mention where you saw the ad and the date it appeared. If you are not responding to an ad, explain the type of work you are looking for. Express interest in the company.

Paragraph II Describe your qualifications. Emphasize relevant experience or school work. Show how your abilities match the job description. Emphasize how you can benefit the company.

Paragraph III Indicate what action you plan to take. State that you will stop by on a certain date or that you will call to arrange an interview. Include information on how and where you can be reached. End with a “thank you”.

Proofread Proofread carefully. Have at least one other person proofread your cover letter.

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Cover Letter Rating Sheet

Student ___________________________Consensus Score ______________

SCALE:Above Mastery (4) Outstanding evidence of the criteriaMastery (3) Substantial evidence of the criteria, but minor flaws may be presentPartial Mastery (2) Some evidence of the criteria, but flaws existNon-Mastery (1) Little or no evidence of the criteria

Criteria 4 3 2 1FormatIncludes correct headingIncludes inside addressIncludes personal salutationConsists of at least 3 body paragraphsIncludes appropriate closingIncludes a hand written signatureNotates an enclosureWritten in standard block format

ContentIndicates interest in the positionEstablishes qualificationsRequests an interviewInformation presented clearlyRefers reader to the enclosed resumeInformation presented in concise, yet complete sentences

ConventionsCorrect spellingCorrect subject/verb agreementCorrect punctuationMaintains verb tenseSentences vary in length and structureCorrect use of transitions and connective phrases

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Cover Letter Outline – Appendix 6.01 (12)

Name: ___________________________________Address: _________________________________

_________________________________Phone: __________________________________E-mail: __________________________________Date: ___________________________________

Employer’s name: _______________________________Employer’s title: _______________________________Company name: ________________________________Address: ______________________________________

______________________________________

Dear ______________________________________________:

Paragraph stating what is known about the company and how you learned about the job opening: __________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Paragraph stating what is known about the job opening and how you are suited to the position: _____________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Specific description of skills, abilities, strengths that you will bring to the position: ________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

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Appendix 6.01 (12): Cover Letter Outline ContinuedConcluding paragraph that states how you will follow up, requests an interview

and thanks the reader for his/her consideration and time: ______________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Sincerely,

SignaturePrinted Name: _________________________________________________

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Thank You/Follow-Up Letter – Appendix 6.01 (13)

Making another contact with the employer can often increase your chances of employment. A telephone call or a thank-you letter can do this. The thank-you letter is often the most common follow up method.

FOLLOW UP LETTER: “Out of Sight – Out of Mind”

A Thank-you letter may be typed OR neatly handwritten on personal stationary. It may also be e-mailed.

The letter should be written soon after the company or job fair interview, the next day is best!

The letter should state your continued interest in the job and your appreciation of their time spent with you during the interview.

Directions: Write a thank-you note to an employer similar to the sample below.

AFTER COMPANY INTERVIEW

6200 Waverly StreetBurlington, NC 27215

September 30, 2004

Mr. Mark J. RaynardGeneral ManagerJohnson Electronics, Inc.230 Washington AvenueGreensboro, NC 27408

Dear Mr. Raynard:

Thank you for considering me for the position of electronics technician with your company. I am very impressed with your company and the enthusiasm that your employees have about their jobs.

If you need additional information, please contact me. Thank you again for your time and interest in me. I look forward to hearing from you.

Sincerely,

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Mark Anderson

SUMMARY STATEMENTS – Appendix 6.01 (14)

One very good way of getting an employer’s attention when reviewing your resume is to include a summary statement. Summary statements follow the career objective and can be used with any resume format. It is an overview of what you have to offer. Like the objective it is optional, but strongly recommended. Summary statements contain the following.

Years of experience (could include education/training experience)Type of environment worked inArea of specialty (education or training can be substituted for lack of experience)Brief description of your most relevant business characteristic (self-management skills)

Here are some sample summary statements:

Two years experience in clerical support and data entry, with customer services division of a midsize employer. Dependable and conscience with the ability to get the job done with minimal supervision. Committed to cooperative teamwork. Experience working with the public.

A different format would be to simply list your qualifications:

Enjoy detailed work and exhibit initiative, creativity and resourcefulness.Able to utilize organizational and problem solving skills.Reliable, efficient and capable of completing a variety of tasks.Good team player, work well with all kinds of people.

Note: Be sure to back up your statements with facts about your job responsibilities and accomplishments in the body of your resume.

Write several summary statements below:

1. ___________________________________________________________

2. ___________________________________________________________

3. ___________________________________________________________

4. ___________________________________________________________

5. ___________________________________________________________

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Job Interview Checklist – Appendix 6.01 (15)

Directions: Use this checklist to prepare for your interview. If you can answer “yes” to all the questions you are ready. Refer to this list before every job interview.

YES NO

___ ___ 1. I can list five things about myself that make me a good candidate for this job.

___ ___ 2. I can discuss in detail each item on my resume or job application.

___ ___ 3. I can list the skills or experience that qualifies me for this job.

___ ___ 4. I have the training or education that qualifies me for this job.

___ ___ 5. I have hobbies or activities that might help me qualify for this job.

___ ___ 6. I can write down my employment history with accurate names, addresses, and date for each job ( if applicable).

___ ___ 7. If I am asked for personal references, I have the names andtelephone numbers of three individuals who have agreed to be my references.

___ ___ 8. I have documents needed for the interview, such as social security card or driver’s license.

___ ___ 9. I am dressed properly for the job I am applying for.

___ ___ 10. I have directions and have made transportation arrangements so I can get to the interview on time.

___ ___ 11. I have prepared some questions to ask the interveiwer.

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Source: The Jobseeker, Helping NY WorkActions for Job Success – Appendix 6.01 (16)

Read the following statements about the actions of some new employees. If the action will lead to job success, write yes in the first column. If the action will not lead to job success, cross out the statement and rewrite it so the action will lead to success.

Will this action lead to success?

Action

1. Jeremy was five minutes late getting back from lunch.

2. Tanisha finished her work early and found something else to do.

3. Michael smiled and said hello to everyone.

4. Jennifer wore black nail polish.

5. When Anton made a mistake, he said it wasn’t his fault.

6. Galen asked his supervisor where he should put the newshipment of supplies.

7. Midori took a box of paper clips home.

8. Melissa noticed the tables had not been cleared yet. She asked her supervisor if she should clear them.

9. When Nancy got the flu, she called her supervisor right away to let the supervisor know that she would not be at work that day.

10. Debra told another employee she thinks her supervisor is mean.

11. Dominique always gets to work five minutes early.

12. Ahmed started rearranging the merchandise in the display.

Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

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Actions for Job Success ANSWER KEY:

1. Jeremy got back from lunch on time.2. Yes3. Yes4. Jennifer wore natural nail polish.5. Anton told his supervisor he made a mistake.6. Yes7. Midori never took any supplies home.8. Yes9. Yes10.Debra never talked about anyone at work.11.Yes12.Ahmend suggested to his supervisor the merchandise should be rearranged.

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Are These Questions Illegal? – Appendix 6.01 (17)

Read each question below. Check legal if an employer can legally ask the question. Check illegal is an employer cannot legally ask the question. Below the illegal questions, write an appropriate legal question.

Legal Illegal Question1. How old are you?

2. Do you speak Spanish?

3. Where were you born?

4. What church do you go to?

5. What is your social security number?

6. Are you a United States citizen?

7. How much do you weigh?

8. Are you married?

9. Do you have disabilities?

10. Are your parents U. S. citizens?

11. You look Indian. Are you from India?

12. I noticed your wedding ring. Do you have children?

13. I noticed that you’re wearing a head covering. What is your religion?

14. What subjects did you study in school?

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Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

Are These Questions Illegal? ANSWER KEY:

1. Illegal. Your specific age is not relevant unless you are under 18. Legal Version: Are you 18 years old or older?

2. Legal, although this question should only be asked if it is necessary to speak Spanish on the job.3. Illegal. Where you were born has no relevance to your qualifications for a job.

Legal Versions: Are you a U.S. citizen? Are you legally eligible to work in the U.S.?4. Illegal. There is no reason to ask this question. Your religion or religious

affiliation has no relevance to your job, unless you are applying to be a clergy person for a specific religion.

5. Legal.6. Legal.7. Illegal. You weight is not an issue. The question should address whether the

person is capable of doing a specific job-related task that might be affected by weight or strength. Legal Version: Can you lift a 45-pound box?

8. Illegal. Your marital status has no relevance to your qualifications for the job. The question should address the job-related concern of the employer. For example, the employer may be worried about whether you will be willing to travel.Legal Version: Are you willing to travel?

9. Illegal. The question should address concern about ability to do a required aspect of the job.Legal Version: This job requires you to be on your feet all day. Are you able to do that?

10. Illegal. The status of your parents is not relevant to your job application. Legal Version: Are you legally eligible to work in the United States?

11. Illegal. Where you are from or what nationality you seem to look like has no relevance to your job performance. No legal version.

12. Illegal. Whether you are married or have children is not relevant to you job qualifications. The employer may be worried whether you will be reliable or able to work evenings.

Legal Version: This job requires evening work. Are you available for such a schedule?

13. Illegal. Your religion has no relevance to your job qualifications. What the employer may be worried about is whether you will want to take days off for religious holidays.

Legal Version: Are there any times when you cannot work?

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14.Legal.

Communicating Your Skills – Appendix 6.01 (18)

Directions: List 3 top skills that you possess that are related to a job that you wish to apply for or are qualified to apply for. Reflect on situations in your life when you have displayed the skill confidently. Describe how you can support the claim that you possess these skills in an interview situation.

SKILL 1 _______________________________________________________________

How have I used this skill confidently? _____________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Can I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

SKILL 2 _______________________________________________________________

How have I used this skill confidently? _____________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

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_______________________________________________________________________

_______________________________________________________________________

Appendix 6.01 (18): Communicating Your Skills ContinuedCan I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

SKILL 3 _______________________________________________________________

How have I used this skill confidently? _____________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Can I support my claim? _________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

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Creating a Life Work Objective – Appendix 6.01 (19)lifeworktransitions.com

What do you most want to do?

Where will you be best supported physically, emotionally and spiritually?

Who do you want to work for and with?

Why do you want to work?

Summary Statement Outline:I want to use my _______________skills

to___________________________________________ in a_______________________company/organization where my colleagues are__________________, my work space is___________________,and my values of __________________________will be fulfilled.

Sample life work objectives:I want to use my advising and counseling skills to help people with health related issues in my own business where my colleagues are other independents, my work space is at home in a newly renovated guest room and my values for family, autonomy, and helping society will be honored.

I want to use my accounting and interpersonal skills to help clients with financial planning in a small consulting firm where my colleagues would include a lawyer and a financial analyst, my work space would be cheerful and organized , and where by values of working with others, profit gain and recognition would be fulfilled.

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I want to use my organizational and planning skills to efficiently manage employees and the production of new computer applications in a fast paced high tech company, where my colleagues are smart, laid back and lots of fun, my work space is centrally located so that I can always know what is going on, and my values of profit gain, knowledge and leadership will be fulfilled.

DEVELOPING A CAREER OBJECTIVE – Appendix 6.01 (20)

“A resume without an objective is like a book without a title”, states Jay L. Stahl, managing director of Right Associates in Raleigh, NC.

By trying to keep many career options open and not using an objective, clients/students may give the message to employers that they are not focused, do not have any goals and diminish the possibility of being called for an interview.

Seniors attending job fairs or looking for full time employment need to design a resume, including a career objective that is flexible to entice the varied employers who attend, while giving a statement of the strengths he/she has to offer. This can be done as follows:

A CAREER OBJECTIVE HAS THREE KEY PARTS:

1. Level of position for which one is applying.For high school students this primarily will be “entry level positions”.Example: CAREER OBJECTIVE: Obtain an entry-level position…

2. Type of business, industry or career area sought.Keep this generic, such as manufacturing, construction, health or human services, sales, etc. Example: CAREER OBJECTIVE: Obtain entry-level position in the hospitality industry…

3. State the major strengths you have to offer this employer.

Be sure there are examples of these strengths in the resume either as a volunteer, club activity, or work experience. The career objective is the first part of the resume the interviewer will see. It can start the interview process with a focus.

EXAMPLES OF CAREER OBJECTIVES FOR STUDENTS:

Obtain an entry-level position in a business or industry using my strengths in clerical procedures and customer contacts.

Obtain an entry-level position in an industrial or manufacturing environment using my strengths in mechanical abilities and warehouse duties.

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Obtain an entry-level position in a health or human services facility using my strengths with individual care and personal attention to needs of others.

Interviewing – Appendix 6.01 (21)

Directions: Alison is interviewing for a job as a typist in a business office. What advice would you give her at each step of her interviewing process?

1. Calling to set up a time:

2. Being on time:

3. Appropriate appearance:

4. Polite greeting:

5. Asking good questions about the position:

6. Explaining her interest in the job:

7. Stating her qualifications:

8. Telling personal things about herself that are interesting and unique:

9. Politely leaving:

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10.Sending a follow-up letter:

Job Ideas Summary – Appendix 6.01 (22)

WORKPLACE IDEAS

In the Workplace column, list the five workplaces that interest you the most. In the Job Ideas column, list at least one job that you could do now at each workplace.

Workplace Job Ideas

Why do these workplaces interest you?

Which of the jobs listed above would you like to work? Why?

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Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

Workplace Ideas – Appendix 6.01 (23)Directions: Listed below are some places where you might find a job. Circle all the ones that interest you. Then check the five that interest you the most. Even though you may not be qualified for a professional job, most places need at least some entry-level or unskilled workers. For example, airports, colleges, and hospitals need people to work in offices and mailrooms, to clean, and to serve food.

advertising agency health club radio stationairport horse stables real estate agencyamusement park hospital recording studioanimal hospital hotel/motel recreation centeranimal shelter house of worship recycling centerantique dealer restaurantautomobile showroom house cleaning service retail storebakery janitorial service shipping servicebarber shop laboratory shoe repair shop

beauty salon landscaping service social service officebusiness office laundry service sports clubcatering company lawyer’s office telemarketing child care center library television stationclothing store magazine office theatercollege marina tour operatorcommunity center museum train stationcomputer store newspaper transportation companyconstruction company nursing home travel agencycountry club overnight camp universityday camp package delivery service veterinarian’s officedepartment store park(local, state, national) video storedry cleaner parking garage warehousefarm pest control company wedding servicesfast-food restaurant pet shop zooflorist photocopy shop ____________________gas station photography studio ____________________golf course plant nursery ____________________government(local) playground ____________________grocery store printing company ____________________

Identify entry-level jobs for the 5 places that interest you the most.1. ____________________________________2. ____________________________________

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3. ____________________________________4. ____________________________________5. ____________________________________

Why do these jobs appeal to you?Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

Know Your Interests – Appendix 6.01 (24)Directions: Below is a list of interests. Circle the ones that interest you most or things you like to do. If you have interests not listed, add them to the end of the list. When you are done, choose your top five and place a check mark by them.

acting football planning partiesairplanes foreign languages plantsanimals furniture playing an instrumentanimation gardening poetryarchitecture golf politicsarts and crafts government psychologybaking hair design public speakingballet health radiobaseball hiking readingbasketball history real estateboats hockey religionbooks home decorating roller coasterscars horses singingchemistry hospitals stampschess ice skating stock marketchildren insects strength trainingcleaning things jewelry surfing the Netcomedy keyboarding swimmingcomputer games knitting talking with peoplecomputers law teachingcooking law enforcement telephonescrossword puzzles making clothes trainscurrent events math traveldiseases military battles vegetarian dietdriving a car or truck model airplanes video gamesdrawing museums Web siteselectronics music weight liftingendangered species newspapers wildlifeEnglish nutrition writingenvironment organizing things _______________fashion painting _______________fish photography _______________flowers physical therapy _______________food physics _______________

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Based on the items you identified, what are some possible job choices?

Adapted from: Berk, Amy. TeenWork: A Guide for Finding Jobs – Teacher’s Resource Guide (2006). Goodheart-Willcox. Tinley Park, Illinois.

Lesson 6 - Other Employability Skills – Appendix 6.01 (25)Source: http://www.coe.uga.edu/workethic/less6.htmLearning Goal: To examine employability skills related to work ethic and to identify key characteristics which are important for success in the information age workplace.

IntroductionThree primary components of work ethic have been identified as interpersonal skills, initiative, and dependability. This lesson will focus on specific employability skills and personal characteristics which are drawn from all three work ethic components. Some of these are very practical like learning to prepare a resume. Others are more difficult to describe or develop like not being overly shy, looking people in the eye when talking with them, and proper ways to greet someone you meet. Learning about these types of skills and practicing them are certain to enhance your ability to seek, secure, and be successful on the job! Think for a moment about the steps necessary when you start a new job; filling out an application, going for your first interview, and spending your first day on the job. This will have already happened for some people, but for others it is on the horizon. Think about your answers to the following questions: How do you decide where you would like to work? When, where, and how should you pick up the application? Do you fill it out there or should you take it with you? How do you schedule your first interview? What is expected of you at the interview? What types of skills are employers looking for? How should you present yourself? What is the first day of work like? What should you do if the job is not what you expected? How do interpersonal skills, initiative, and dependability skills influence success in the work you do now or the work you will do in the future? Many employers have been asked over the years to list the most important skills and characteristics they look for when hiring new employees. Among the more common answers are good communication skills, positive attitude, and the ability to be dependable, punctual, and responsible. Personal characteristics which are important include dressing properly, being polite, and displaying self-confidence.

Assignment 1: Certain skills are important for filling out applications, interviewing for jobs, and handling yourself on the job. Read the bulleted points and think of how each of these relate to your own practices.

Dress appropriately when applying, interviewing, and arriving for work. Apply for jobs alone.

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Write down pertinent information regarding your personal and work-related references, the types of job skills you possess, and your personal information (i.e. SS#) to have ready when applying for a job.

Seek out someone to help you practice interviewing skills such as handshakes, eye contact, manners, and verbally expressing yourself.

BE ON TIME!

Appendix 6.01 (25): Other Employability Skills ContinuedConsider the following scenarios. What actions are helpful and which ones could have been done better?

Scenario 1 John was driving two friends home from school when he remembered that he wanted to fill out an application at the Builda Bigger Burger restaurant. He had seen a want ad posted in the front window. Since the restaurant looked busy, John's friends came inside with him to get a sandwich while he asked for an application. A couple of their friends showed up and they all got to laughing and goofing around. Finally, the counter was clear, so John asked for an application and he left with his friends.

The Good The Bad The Ugly

Scenario 2 Kim has arrived for her first job interview wondering why she scheduled her appointment so close to the time for her dental appointment. The work she had done at the dentist took longer than expected and her mouth is so numb from the anesthesia that her speech is slurred and she keeps accidentally biting her tongue. Now she is nervous, thinking about what will happen during the interview. She is already five minutes late and is considering either calling to reschedule the appointment or just not showing up at all. Perhaps she can call tomorrow and say she had the appointment written down incorrectly on her calendar. She decides to go ahead to the interview anyway and arrives ten minutes late.

The Good The Bad The Ugly

Scenario 3 Tyler is meeting the Vice-President for Operations of the company for the first time. He is somewhat nervous about meeting her because he knows she is a very influential person in the company. The franchise has several restaurants in it and Tyler hopes to someday become the manager of one of them. In particular, he has his eye on one that is planned for the community near his home. He now has to travel about thirty minutes each way to reach the restaurant where he works right now. As the V.P. arrives and enters the building, Tyler has just come from the kitchen. His hands are damp because the paper towel dispenser was empty and is on his way to get another roll from the storage room.

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His manager stops him and introduces the V.P. She reaches her hand out to greet him with a handshake.

The Good The Bad The Ugly

Treasure Chest of Skills – Appendix 6.01 (26)

It is often difficult for us to identify the skills we possess and connect them to the skills needed for a career. This activity will help you select words to identify the things you are good at and then compare them to a career that interests you.

Select 10 words that describe you from the Resume Word List and write your list below.

RESUME WORD LIST

ACTION VERBS THAT DESCRIBE YOUR FUNCITONAL SKILLSActed Calculated Decided Evaluated Governed Investigated MonitoredAdapted Chartered Defined Examined Guided Judged MetAddressed Checked Delegated Expanded Handled Kept ModeledAdministered Classified Delivered Experimented Headed Learned

ObservedAdvised Coached Designed Extracted Helped Lectured ObtainedAllocated Collected Detected Facilitated Identified Led OfferedAnalyzed Communicated Directed Filed Illustrated Lifted OperatedApproved Compared Documented Financed Imagined Listened

OrderedArranged Completed Drove Fixed Implemented Logged PerformedAscertained Computed Dug Followed Improved Made ReceivedAssisted Conceived Edited Formulated Improvised Maintained TaughtAttained Coordinated Eliminated Founded Increased Managed UtilizedAudited Copied Empathized Gathered Indexed Manipulated VolunteeredBrought Counseled Enforced Gave Initiated Mediated WorkedBudgeted Created Established Generated Inspected MemorizedBuilt Dealt Estimated Got Interpreted

SKILL VERBS THAT DESCRIBE YOUR FUNCTIONAL SKILLSAchieve Deliver File Make Produce Repair Take InstructionAct Draw Finance Manage Promote Research TalkAdministered Edit Imagine Manipulate Publicize Schedule Teach/TrainAnalyze Elicit Implement Motivate Purchase Select TellAssemble Eliminate Improve Negotiate Question Sell TroubleshootBuild Emphasize Improvise Observe Raise Sense TutorCalculate Enforce Increase Organize Read Separate TypeCommunicate Establish Influence Originate Realize Serve UmpireCompose Estimate Interview Paint Reason Service UnderstandConsult Evaluate Invent Perceive Receive Set UnifyControl Examine Judge Perform Recommend Sew UpgradeCoordinate Expand Keep Persevere Reconcile Shape UseCopy Experiment Lead Persuade Record Speak UtilizeCount Explain Learn Photograph Recruit Study Verbalize

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Create Express Lecture Pilot Reduce Summarize WeighDebate Extract Listen Plan Refer Supervise WorkDefine Figure Maintain Problem Solve Remember Supply Write

ADAPTIVE SKILL WORDS THAT DESCRIBE YOUR PERSONAL TRAITSActive Creative Efficient Firm Mature Pleasant Sense of HumorAdaptable Dependable Energetic Honest Methodical Positive SensitiveAdept Determined Enterprising Innovative Objective Productive SincereBroad-minded Diplomatic Experienced Instrumental Outgoing Reliable SuccessfulCompetent Disciplined Fair Logical Participate Resourceful TactfulConscientious Discreet Forceful Loyal Personable Self-reliant Versatile

Appendix 6.01 (26): Treasure Chest of Skills ContinuedCreate a sentence for each skill word that reflects your abilities. For example if you selected the word organize, your sentence might read: I am recognized for my ability to organize activities in the Career Club.

a.

b.

c.

d.

e.

f.

g.

h.

i.

j.

Using the Career Choices tabloid or www.nccareers.org, research a career to identify skills related to this career.

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Lesson 2 - What is Work Ethic? – Appendix 6.01 (27)Learning Goal: To understand what work ethic is and to recognize related worker characteristics that employers are seeking.

DefinitionThe work ethic is a cultural norm that advocates being personally accountable and responsible for the work that one does and is based on a belief that work has intrinsic value. The term is often applied to characteristics of people, both at work and at play. In sports, for example, work ethic is frequently mentioned as a characteristic of good players. Regardless of the context, work ethic is usually associated with people who work hard and do a good job. Research has shown that the many characteristics of work ethic can be summarized using three terms -- interpersonal skills, initiative, and being dependable. These terms serve to organize the instructional materials presented by this web site. They also can provide a concise way to remember what work ethic is all about.

How is your work ethic?An instrument that has been developed to measure work ethic is the Occupational Work Ethic Inventory (OWEI). This instrument has been used extensively in research and the electronic version is available to provide a basis for comparing your work ethic to that of others. The inventory provides scores for interpersonal skills, initiative, and being dependable will allow you to determine how you rate on these important areas.

Assignment 1: Select and click the submit button to electronically take the OWEI. Copy or print out your scores for use in class discussion. Try to be honest as you answer and consider carefully how you are now at work or how you expect to be if you do not have a job at this time.

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Source: http://www.coe.uga.edu/workethic/less2.htm

Rating Work Behavior – Appendix 6.01 (28)

How well would you do on the job? Rate yourself on these ten items having to do with job performance, work habits, and attitudes in terms of your schoolwork.

Excellent Very Good Average Fair Poor

1. Productivity 5 4 3 2 1

2. Quality of work 5 4 3 2 1

3. Judgment 5 4 3 2 1

4. Safety consciousness 5 4 3 2 1

5. Care of equipment 5 4 3 2 1

6. Attendance & punctuality 5 4 3 2 1

7. Cooperation 5 4 3 2 1

8. Interest & enthusiasm 5 4 3 2 1

9. Honesty 5 4 3 2 1

10. Loyalty 5 4 3 2 1

After you have rated yourself, discuss your ratings with a classmate or your teacher.

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Are there any areas in which they feel that you have rated yourself too low? Why?

Are there any areas in which they feel that you have rated yourself too high? Why?

What are your weakest areas? What can you do to improve in these areas?