webinar: 4 emerging lms fundamentals you need to know
TRANSCRIPT
ACCELERATE LEARNING PERFORMANCE
4 Emerging LMS Fundamentals You Need to Know
Erin Melvin, Lambda SolutionsLearning & Development Manager
1. Uncover hidden gems in your LMS data goldmine
2. Capture and hold the attention of today’s overstimulated users
3. Stay ahead of the curve with competency training
4. Better, Faster, Smarter: Elevate Your Admin Processes
The 4 LMS Fundamentals to help you:
4 LMS Fundamentals
Data-driven
DADA
Frameworks applied to 4 fundamentals
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Data-Driven Mindsets
Challenges behind being Data-Driven● Don’t know where to start
● Don’t have the skills
● Don’t have the time
● Business as usual
● Training department are cost centers
● Need to prove ROI
● Data-savvy employees
● Clear measures of success
● Using data to analyse level of success
● Informed decisions
● Set appropriate action items
Benefits of Data-Driven Mindsets
● Data is no longer IT’s job
● Apps put data into every worker’s hands
● More and more companies are cultivating data-savvy workforce
“Generating value from Big Data is a matter of connecting data to insights to action in a fast, repeatable way.”
Being Data-Driven Today
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DADA
DADA:
Data > Analysis > Decision > Action
“The people who can get through the ‘DADA’ loop the smartest and the fastest win the game.”
DADA Loop: How to Think Like a Spy
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Start Thinking Like a Spy
● Understand your environment● Know your users● Know what you want to know
DADA Loop: Data
● Analyze the data● Experiment with slicing and dicing the
data● Look for patterns and outliers
DADA: Analysis
● Analyze the data● Experiment with slicing and dicing the
data● Look for patterns and outliers
Age?Gender?Location?Job Title?Start date?
DADA: Analysis
For example:
Baby Boomers are first to start self-directed online learning initiatives.
DADA: Analysis
Millennials are first to finish.
DADA: Analysis
DADA: Analysis
Baby Boomers:
Are Baby Boomers getting lost in navigation?
DADA: Analysis
Millennials:
Do Millennials need to be more challenged?
DADA: Decision
Decision:
● Add a survey ● Navigation● Engagement
● Implement survey for next quarter● Use results to drive next decision
○ Create navigation video○ Add more gamified learning
DADA: Action
● Make organisational decisions DADA-driven decisions
Data > Analysis > Decision > Action
Applying DADA to your work
Gut feelings
● Department value● Data driven decisions● Increase management
buy-in
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Poll Question
● Rate your current understanding of Learning Analytics (1 - not much, 5 - solid understanding)
● What do you want to know more about in Learning Analytics?○ How to prep my data○ How to pull the data○ How to make sense of the data○ How to present the data○ I don’t know where to start
Poll Question
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#1 Uncover Hidden Gems in your LMS Data Goldmine
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Finding Your Data Gems
● What data do we put into the system?○ Learner Name○ Email address○ Location○ Course name○ Grades
Finding Your Data Gems
● What data do we want to pull out?○ What are you measuring?
■ Enrolment■ Course completion■ Grades
Recognizing Data Gems
● What data relationships do we want to create? What correlations are you curious about?○ Enrolment over time○ Login rates by day○ Completion rates by location○ Success rates by age
Applying data-driven mindsets
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Capitalize On Those Hidden Gems in Your LMS
Data Gold Mine
Capitalize on your Hidden Gems
Results become patterns that inform business decisions and steps toward success
Starting points can give you numbers but you need context
Slice and dice! Combine various building blocks and attach context for deeper insights
● What are the patterns of student enrolment over time?
○ High in July and August, low in December and January.
○ Action: Work with marketing to set up a campaign for increasing winter enrolments.
Gems within your data gold mine
● Are learners logging in at certain times of the day/days of the week?
○ Yes, reports show high log in rates on Monday, Tuesday and Wednesday mornings between 9-11am
○ Action: Schedule extra Support staff for those times
Gems within your data gold mine
● Are there correlations between grades and time spent learning?
○ Yes. Students who spend the expected amount of time in the course tend to get higher grades.
○ Action: Set expected time frames for students in courses and install the time-spent learning block so students can monitor their own learning.
Gems within your data gold mine
● Data-driven decisions● Improve revenue● Higher learner engagement● Better user experience● Improved organisational processes
Foundation #1: Data Goldmine
Masterclass - Embed and Breakfast: Displaying Data for the People
February 22, 201810 am PST
https://go.lambdasolutions.net/embed-display-data-zoola-lambda-lms
Taking a Deeper Dive
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#2 Capture and Hold the Attention of Today’s Overstimulated Users
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Poll Question
● Do you have challenges in capturing and holding users’ attention?○ Yes○ No○ I don’t know
● Have you started implementing strategies to increase user engagement?○ Yes○ No ○ I don’t know
Poll Question
Intrinsic motivation● Autonomy: Desire to be self-directed● Mastery: Getting better● Purpose: “Challenge plus mastery = Purpose”
Philosophies behind capturing & holding learners’ attention
● Build DADA as a Habit for LMS users
○ DADA: turning data into information into action
○ I know what I have to do, I know how to do it, I
know what success looks like
Applying philosophies to increase user engagement
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How Do You Start?
Progress Bar
Time Spent Learning
● Post expected time spent in course
● Post time expected in activities● Learners gauge their own
progress
Time Spent Learning Block
Masterclass - Block ‘n Roll: Plugins to Increase Productivity
January 25, 201810 am PSTBen Young, Director of Learning Solutions
https://go.lambdasolutions.net/plugins-increase-productivity
Taking a Deeper Dive
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Dashboards
Learner Dashboard
Learner Dashboard
Masterclass - How to be a Data Viz Whiz: The Principles of Dashboard Design
April 26, 201810 am PST
https://go.lambdasolutions.net/data-visualization-dashboard-design
Taking a Deeper Dive
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#3 Stay ahead of the curve with competency training
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Poll Question
● Are you planning or are setting up competency or compliance training programs?○ Yes○ No○ I don’t know
● On a scale of 1 - 5, how well do you understand the concepts of competency or compliance and how to implement it? (1 - not well at all, 5 - very well)
Poll Question
● Competency or Compliance?● Reporting
Competency Vs. Compliance
Competency
Compliance
Competency-based Training focuses on learning concrete skills and allows learners to demonstrate their ability to do something
● Aligned to the roles and responsibilities specific to an individual’s job
Competence-based Training
Compliance Training is the process of educating employees on laws, regulations and company policies that apply to their day-to-day job responsibilities
● Avoid violations by employees that could lead to legal liability for the organization
Compliance Training
● Skills Analysis○ Reporting
● Personalised Learning Paths○ Help learner get from Point A to Point B
● System to track progress○ Reviews and Promotions
Benefits of Competency Training
● Meeting Standards● Stay within Regulations● Recognition● Safe● Legal
Benefits of Compliance Training
● Pull the data you need for different stakeholders
● Schedule reports to be sent directly to stakeholders
● Reporting over time for auditing purposes
● Gap analysis to individualised learning pathways
Keeping Ahead with Competence
Webinar:How to Make Compliance Programs Simple Yet Effective
February 28, 20189 am PSTBernadette Allen, President at The Competency Group
https://go.lambdasolutions.net/compliance-competency-program-effective-lambda
Taking a Deeper Dive
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#4 Better, Faster, Smarter: Elevate Your Admin
Processes
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Poll Question
What are some common challenges you run into when using your LMS?
A) Data EntryB) Pulling Data from my LMSC) Skills set required to use my LMSD) Creating reports with my LMSE) Time it takes to learn my LMS
Poll Questions
LMS Tasks● Define user roles● Manage users● Create courses● Build learning pathways● Ensure system is working effectively and efficiently
Challenges: ● Data entry● Tedious tasks● Human-errors
Better, Faster, Smarter
Work smarter, not harder
● Save time on tedious tasks!
○ Set up Integrations
■ Improve processes
■ Conduct bulk actions
○ Start Troubleshooting
■ Be empowered
Better, Faster, Smarter
● Connecting to key business information systems
○ HRIS
○ SIS
○ CRM
● Single Sign On
○ Direct link from main portal to LMS
Integration
● Maximise your return on investment
● Minimise your data entry tasks
● Saves time
● Improve security
● Improve user experience
Benefits of Integration
● Empower yourself and your team to solve your own
problems
● Asking the right questions
● Save time
● If you still need help, your work saves Support time
in troubleshooting
Troubleshooting: Save Time, Be Empowered
● Asking the right questions● Gathering information● Replicating the issue● Isolating the problem● Finding a solution
Troubleshooting
Masterclass -
A Day at the Troubleshooting Range: Persistence in Finding Assistance
March 22nd10 am PST
https://go.lambdasolutions.net/troubleshooting-lms-zoola-lambda
Taking a Deeper Dive
1. Uncover hidden gems in your LMS data goldmine
2. Capture and hold the attention of today’s overstimulated users
3. Stay ahead of the curve with competency training
4. Better, Faster, Smarter: Elevate Your Admin Processes
The 4 LMS Fundamentals to help you:
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Questions
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Thank You!
